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Le raccomandazioni SIPMeL per l'accreditamento ISO del monitoraggio di validità dei risultati degli esami --- SIPMeL recommendations for ISO accreditation of validity monitoring of examination results

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  • Società Italiana di Patologia Clinica e Medicina di Laboratorio (SIPMeL)
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Abstract

La norma ISO 15189 revisionata è stata pubblicata il 6 dicembre 2022, quasi un anno dopo il termine previsto. SIPMeL, dopo aver partecipato attivamente al processo di revisione, mette a disposizione una serie di documenti di Raccomandazioni, con i principali contenuti della norma ISO in lingua italiana, qualche riflessione critica, e le indicazioni per applicare i requisiti della norma. Le Raccomandazioni SIPMeL Q19 concernono i requisiti di UNI EN ISO 15189:2023 su validità dei risultati degli esami, con il controllo di qualità interno (CQI), la valutazione esterna della qualità (VEQ) e la comparabilità dei risultati degli esami. I requisiti di ISO 15189 per il CQI non scendono in dettagli, ma le Raccomandazioni Q19 richiamano almeno ISO 15198 (compiti dei produttori) e CLSI C24 (statistica del CQI), oltre al Vocabolario Internazionale di Metrologia (VIM). Pubblicando il documento ISO 20914, è stato stabilito che il CQI non serve solo per il monitoraggio dei risultati, ma fornisce la base per la stima dell’incertezza. Il documento Q19 raccoglie elementi da vari documenti CLSI, come le guide per l’immunometria, quelle per la microbiologia, quelle per i metodi molecolari e quelle per gli esami POCT. CLSI poi fornisce indicazioni sulle alternative per i materiali di controllo. Q19 introduce infine la tematica del monitoraggio dei risultati qualitativi. ISO 15189 fornisce più dettagli sulla partecipazione a VEQ, ma la Raccomandazione Q19 aggiunge i riferimenti a guide CLSI come QMS24 e MM14. I requisiti per VEQ di ISO 15189 hanno grande importanza per l’esito delle verifiche di accreditamento. ISO 15189 affianca infine nella stessa clausola CQI, VEQ e comparabilità dei risultati degli esami. Le Raccomandazioni Q19 correggono la terminologia in base al VIM, richiamano le guide CLSI EP31 e CLSI EP09, nonché le proprie Raccomandazioni sulla stessa materia del 2016. Secondo Q19, le procedure di comparazione hanno caratteristiche più vicine alle attività di validazione e verifica dei metodi, diverse da CQI e VEQ, da cui dovrebbero essere distinte. Q19 propone ai laboratori un approccio semplice, poco oneroso e con statistiche non troppo sofisticate. ----- The revised ISO 15189 standard was published on 6 December 2022, almost one year after the deadline. SIPMeL, having actively participated in the revision process, provides a series of Recommendations documents, with the main contents of the ISO standard in Italian language, some critical reflections, and indications for applying the requirements of the standard. The SIPMeL Recommendations Q19 concern the requirements of UNI EN ISO 15189:2023 on validity of examination results, with internal quality assurance (IQC), external quality assessment (EQA) and comparability of examination results. The requirements of ISO 15189 for CQI do not go into detail, but Recommendation Q19 at least recalls ISO 15198 (manufacturers' tasks) and CLSI C24 (CQI statistics), as well as the International Vocabulary of Metrology (VIM). By publishing ISO 20914, it was established that the IQC not only serves for monitoring results, but also provides the basis for estimating uncertainty. Document Q19 collects elements from various CLSI documents, such as the guides for immunometry, those for microbiology, those for molecular methods and those for POCT examinations. CLSI then provides guidance on alternatives for control materials. Q19 finally introduces the topic of monitoring quality results. ISO 15189 provides more detail on participation in VEQ, but Recommendation Q19 adds references to CLSI guides such as QMS24 and MM14. The requirements for VEQ in ISO 15189 are of great importance for the outcome of accreditation audits. ISO 15189 finally combines IQC, VEQ and comparability of examination results in the same clause. The Q19 Recommendations correct the terminology according to VIM, recall the CLSI EP31 and CLSI EP09 guides as well as its own 2016 Recommendations on the same subject. According to Q19, comparison procedures have characteristics that are closer to method validation and verification activities, different from IQC and VEQ, from which they should be distinguished. Q19 proposes to the laboratories a simple, inexpensive approach with not too sophisticated statistics.

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The new SIPMeL Recommendations for IT address some specific requirements for ISO accreditation, they do not replace the previous Recommendations, which were developed for a broader range of topics, such as the presentation of examination results. ISO 15189 states the validity of the requirements for both computerised and paper-based systems, but in reality they are all addressed to digital systems. Some rules on the management of traditional paper-based media can be found in chapter 4 (confidentiality), in sections 7.2.3 (examination requests) and 7.4.1 (presentation of results), in chapter 8 (management). In general, the requirements of the revision of ISO 15189 are viewed positively in the Recommendations, so much so that they are recommended as good practice even regardless of the possible accreditation pathway, despite the residual presence of individual contradictory elements or ambiguities. The Recommendations highlight the topic of IT security, a solid chain of responsibility management between laboratory and manufacturer, and the completion and development of requirements with the ISO 27000 family and CLSI AUTO11 documents.
Article
1. The requirements of UNI EN ISO 15189:2023 as good laboratory practice 2. Sampling points and point-of-care testing services (POCT) included in the ISO requirements, regardless of formal ownership 3. Compliance with ISO 9001 makes compliance with ISO 15189 easier 4. Laboratory documents, including ISO standards to be consulted, written in Italian language 5. Measurement uncertainty estimated and used in medical laboratories in specific ways 6. Sampling points and "Network laboratories" held to the requirements of ISO 15189, ISO 20658 and related standards. 7. Pre-examination processes in POCTs subject to the requirements of ISO 15189 and ISO 22583. 8. Detailed lists of ISO 15189 to be balanced with actual clinical risk. 9. Informed consent: ISO requirements harmonised with current legislation. -------------------- 1. I requisiti di UNI EN ISO 15189:2023 come buona pratica di laboratorio 2. Punti di prelievo e i servizi di esami vicino al punto di cura (POCT) inclusi nei requisiti ISO, qualunque sia la titolarità formale 3. La conformità a ISO 9001 rende più facile quella a ISO 15189 4. Documenti dei laboratori, comprese le norme ISO da consultare, redatti in lingua italiana. 5. Incertezza di misurazione stimata e usata nei laboratori medici con modalità specifiche 6. Punti di prelievo e “Laboratori in rete” tenuti ai requisiti di ISO 15189, di ISO 20658 e norme collegate. 7. Processi preesame nei POCT soggetti ai requisiti ISO 15189 e ISO 22583. 8. Liste dettagliate di ISO 15189 da bilanciare con il reale rischio clinico. 9. Consenso informato: requisiti ISO armonizzati con le norme di legge vigenti.
Article
Repeat-patient testing quality control (RPT-QC) is a version of statistical quality control (SQC) in which individual patient samples, rather than commercial control materials, are used. Whereas conventional SQC assumes control material stability and repeatedly measures the same lot of control material over time, RPT-QC uses a unique patient sample for each QC event and exploits the labile nature of patient samples under prescribed storage conditions for QC purposes. Advantages of RPT-QC include commutability, lower cost, and QC at concentrations of medical interest. Challenges include sample procurement and the establishment of control limits. The objective of this review is to compare and contrast the principles and procedures of RPT-QC and conventional SQC and to provide an overview of RPT-QC control limit establishment.
Article
ISO's concern about the neglected quality of MPS/NGS is more than well-founded. Laboratory operations are considered analogous to a manufacturing process where the industrial process is replaced by the measurement process, the output of which is the results of examinations. Process control is therefore an essential element of the quality management system. The complexity of the MPS/NGS process is obviously daunting for some medical laboratories. The expression of the final result in nominal format is misleading. The ISO 20397-2 document provides many indicators and useful examples for doing laboratory estimation of result uncertainty for MPS/NGS.
Article
In the last few decades, quality in laboratory medicine has evolved in concert with the transformation and the changes (technological, scientific and organizational) in this sector. Laboratory professionals have faced great challenges, at times being overwhelmed, yet also involved in this progress. Worldwide, laboratory professionals and scientific societies involved in laboratory medicine have raised awareness concerning the need to identify new quality assurance tools that are effective in reducing the error rate and enhancing patient safety, in addition to Internal Quality Control (IQC) procedures and the participation in the External Quality Assessment Schemes (EQAS). The use of Quality Indicators (QIs), specifically designed for laboratory medicine are effective in assessing and monitoring all critical events occurring in the different phases of Total Testing Process (TTP), in particular, in the extra-analytical phases. The Model of Quality Indicators (MQI), proposed by the Working Group “Laboratory Errors and Patient Safety” (WG-LEPS) of the International Federation of Clinical Chemistry and Laboratory Medicine (IFCC) and validated by experts in consensus conferences, is an important window of opportunity for the medical laboratory to demonstrate the use of an effective quality assurance tool fit for this purpose. Aim of this paper is to provide an update of the state-of-the-art concerning the most used QIs data collected in 2021 and the Quality Specifications (QSs) proposed for their evaluation. Moreover, a strategy for the future is proposed in order to improve the MQI and encourage its use in medical laboratories throughout the world.
Article
To the Editor Most test results in medical laboratories are numbers, known as “quantitative results” if they have linearity (a ratio or interval scale) and are related to the international/national reference standard. Results consisting of nouns or adjectives (known as “qualitative results”) are less frequent but no less important to service quality. The Eurachem/Cooperation on International Traceability in Analytical Chemistry (CITAC) guide “Evaluating Performance and Uncertainty in Qualitative Chemical Analysis” has recently been published (1). However, the Eurachem/CITAC guide states that it does not address all available tools for evaluating the performance of qualitative methods and the uncertainty of qualitative results. It is limited to comparison of results to a reference and does not consider, for example, concordance between qualitative methods or the classification on ordinal scales. In fact, a number of criticisms of the guide have recently been reported, including the lack of the repeatability and reproducibility components for the accuracy of the methods (2).
Article
ISO published the draft for final approval of the revision of ISO 15189 standard. Following ISO directives, ISO 15189 must be aligned with ISO/IEC 17025:2017 and should be less prescriptive. Draft ISO/DIS 15189 deviates in some points from ISO 17025 and the ISO indications to limit prescriptiveness: equipment, uncertainty, quality control. This do not seem to be justified by medical specificities and could complicate the understanding of the new requirements in medical laboratories.
Article
Technical quality assurance (QA) and quality control (QA/QC) are important activities within medical laboratories to ensure the adequate quality of obtained test results. QA/QC tools available at medical laboratories include external QC and internal QC, patient-based real-time quality control (PBRTQC) tools such as moving average quality control (MAQC), limit checks, delta checks, and multivariate checks, and finally, analyzer flagging. Recently, for PBRTQC tools, new optimization and validation methods based on error detection simulation have been developed to obtain laboratory-specific insights into PBRTQC error detection. These developments have enabled implementation and application of these individual tools in routine clinical practice. As a next step, they also enable performance comparison of the individual QA/QC tools and integration of all the individual QA/QC tools in order to obtain the most powerful and efficient QA/QC plans. In this review, a brief overview of the individual QA/QC tools and their characteristics is provided and the error detection simulation approaches are explained. Finally, a new concept entitled integrated quality assurance and control (IQAC) is presented. To enable IQAC, a conceptual framework is suggested and demonstrated for sodium, based on available published data. The proposed IQAC framework provides ways and tools by which the performance of different QA/QC tools can be compared in a so-called QA/QC error detection table to enable optimization and validation of the overall QA/QC plan in terms of alarm rate as well as pre-analytical, analytical, and post-analytical error detection performance.
Article
The estimation of measurement uncertainty is required for accreditation of medical laboratories, according to the International Organization for Standardization (ISO). ISO provides adequate indications to obtain uncertainty and above all precision and repeatability with simplicity in laboratories of any type and size, both for numerical quantitative and nominal qualitative results. Other consistent guidelines are contained in various documents of the Clinical & Laboratory Standards Institute (CLSI). The Recommendations of the Italian Society of Clinical Pathology and Laboratory Medicine (SIPMeL) with document Q16 bring together the sources and provide a clear and simple description of how they should be applied.
Article
Effective management of clinical laboratories relies upon an understanding of Quality Control and External Quality Assurance principles. These processes, when applied effectively, reduce patient risk and drive quality improvement. In this Review, we will describe the purpose of QC and EQA and their role in identifying analytical and process error. The two concepts are linked, and we will illustrate that linkage. Some EQA providers offer far more than analytical surveillance. They facilitate training and education and extend quality improvement and identify areas where there is potential for patient harm into the pre-and post-analytical phases of the total testing process.
Article
Agreement between two methods of clinical measurement can be quantified using the differences between observations made using the two methods on the same subjects. The 95% limits of agreement, estimated by mean difference 1.96 standard deviation of the differences, provide an interval within which 95% of differences between measurements by the two methods are expected to lie. We describe how graphical methods can be used to investigate the assumptions of the method and we also give confidence intervals. We extend the basic approach to data where there is a relationship between difference and magnitude, both with a simple logarithmic transformation approach and a new, more general, regression approach. We discuss the importance of the repeatability of each method separately and compare an estimate of this to the limits of agreement. We extend the limits of agreement approach to data with repeated measurements, proposing new estimates for equal numbers of replicates by each method on each subject, for unequal numbers of replicates, and for replicated data collected in pairs, where the underlying value of the quantity being measured is changing. Finally, we describe a nonparametric approach to comparing methods.
Article
These notes can serve both for labs to set purchasing specifications and for manufacturers who have to meet these specifications. ISO 15189 accreditation of medical laboratories requires comparability of results between different laboratories, preferably by means of metrological traceability to the SI. The twin standards ISO 17511 and ISO 21151 draw a finally robust framework to provide laboratory methods with calibration, harmonization and standardization, even when it cannot reach SI. We find the meanings of words used in metrology and the correct use of "higher" and "highest".
Article
ISO, the International Organization for Standardization, is preparing document ISO/TS 17822-2 on the quality control of nucleic acid amplification techniques (NAAT). ISO 17822-2 takes into consideration many aspects that affect quality. ISO 17822 prescribes the use of control materials and describes different types of them. ISO 17822-2 states that the laboratory shall decide the appropriate type and frequency of use of internal and external controls, but says however that the results must remain within the pre-established limits, without saying how the limits should be fixed. Worldwide quality control in medical laboratories is often not performed correctly. Quality costs represent 22% of the laboratory’s direct costs. The SIPMeL Quality and Accreditation Commission has therefore produced its recommendations on quality control, with the transposition of ISO 15198: 2004, reconfirmed also in 2018. Diagnostic system manufacturers have a primary role in this activity. The guidelines for quality control are in the document Clinical Laboratory Standards Institute (CLSI) C24.
Article
The ongoing revision of ISO 15189, the standard for accreditation of medical laboratories that will be launched in 2022, shall use ISO/IEC 17025:2017 as a model. The most significant changes of ISO 17025 are introduced in the management system, now aligned with that of the ISO 9001:2015 standard. The ISO 9001:2015 standard introduced several innovations, which other ISO standards must take into account, such as the risk-based thinking. In the new ISO 17025, some issues such as impartiality, confidentiality, complaint handling and management systems have been imposed. In the new ISO 15189 a number of requirements will be transferred from ISO 17025. Discussion in the ISO working groups is intensively developing point by point to maintain the ISO 17025 standard structure without losing the specific characteristics of the medical laboratories regulated by ISO 15189.
Article
Background New moving average quality control (MA QC) optimization methods have been developed and are available for laboratories. Having these methods will require a strategy to integrate MA QC and routine internal QC. Methods MA QC was considered only when the performance of the internal QC was limited. A flowchart was applied to determine, per test, whether MA QC should be considered. Next, MA QC was examined using the MA Generator (www.huvaros.com), and optimized MA QC procedures and corresponding MA validation charts were obtained. When a relevant systematic error was detectable within an average daily run, the MA QC was added to the QC plan. For further implementation of MA QC for continuous QC, MA QC management software was configured based on earlier proposed requirements. Also, protocols for the MA QC alarm work-up were designed to allow the detection of temporary assay failure based on previously described experiences. Results Based on the flowchart, 10 chemistry, two immunochemistry and six hematological tests were considered for MA QC. After obtaining optimal MA QC settings and the corresponding MA validation charts, the MA QC of albumin, bicarbonate, calcium, chloride, creatinine, glucose, magnesium, potassium, sodium, total protein, hematocrit, hemoglobin, MCH, MCHC, MCV and platelets were added to the QC plans. Conclusions The presented method allows the design and implementation of QC plans integrating MA QC for continuous QC when internal QC has limited performance.
Article
Once an in-vitro diagnostic (IVD) measuring system has been marketed and introduced into daily practice, the possible sources of degradation of its performance are numerous. It is therefore essential to put in place a continuous post-market surveillance of the quality of performance of the IVD system and of the laboratories that perform measurements in clinical setting. The participation to external quality assessment (EQA) schemes that meet specific metrological criteria is central to the evaluation of performance of clinical laboratories in terms of standardization and clinical suitability of their measurements. In addition to the use of commutable materials, in this type of EQA it is necessary to assign values (and uncertainty) to them with reference procedures and to define and apply clinically permissible analytical performance specifications to substantiate the suitability of laboratory measurements in the clinical setting. Unfortunately, there are still few permanent EQA programs fully covering these requirements because some practical constraints, including technical and economic aspects, which limit their introduction. It is, however, clear that these issues should be quickly overcome, since EQA schemes are in a unique position to add substantial value to the practice of laboratory medicine, by identifying analytes that need improved harmonization and by stimulating and sustaining standardization initiatives that are needed to support clinical practice. Importantly, this will definitively help those manufacturers that produce superior products to demonstrate the superiority of those products and oblige end users (and consequently industry) to abandon assays with demonstrated insufficient quality.
Article
Background: Diabetes mellitus is a metabolic disease that is characterized by hyperglycemia. Blood glucose (BG) is helpful for the diagnosis and treatment of diabetes and an important part of the management of diabetes. Point-of-care testing (POCT) is generally used by patients themselves or medical personnel to monitor BG. The objective of this article was to evaluate the accuracy and consistency of POCT on venous blood samples and compare it with the central laboratory system to determine the reliability of POCT measurement results as diagnostic criteria. Method: A total of 162 venous whole blood samples were pooled in this study, which included different concentrations and were determined by three POCT systems randomly. The results were compared with the central laboratory system, which uses the Glucose GOD-PAP method (HITACHI 7600-120). The accuracy was evaluated by the International Organization for Standardization (ISO) 15197:2013. Result: Bland-Altman and Passing-Bablok regression analysis showed three POCT systems that were comparable with the reference method (0.65, 95% CI: -0.57 to 1.86, Y = -0.11 + 0.95X for ACCU-CHEK® Performa; 0.40, 95% CI: -1.3 to 2.1, Y = 0.036 + 0.96X for ACCU-CHEK® Active; 0.70, 95% CI: -0.44 to 1.83, Y = -0.073 + 0.95X for OneTouch ® UltraVue). According to ISO 15197:2013, all POCT systems showed 100% of the results within 0.83 mmol/l (15 mg/dl) at BG concentrations <5.55 mmol/l (100 mg/dl); 92%, 89.2%, and 95.7% of the measurement results within 15% at BG concentrations ≥5.55 mmol/l (100 mg/dl) for ACCU-CHEK® Performa, ACCU-CHEK® Active, and OneTouch® UltraVue, respectively. Conclusions: The POCT system cannot replace the central laboratory system as a provider of a standard result in clinical diagnosis. It can only be used as a screening test.
Article
Background. Accreditation standards (ISO 15189 and ISO 22870) require both the medical laboratory and the manufacturer of systems and reagents to compare methods that provide results for the same examination. CLSI guideline EP09 and EP31 provide some operational tools and statistics. Methods. The text of the CLSI guidelines EP09 and EP31 has been critically analyzed and linked to key literature references. Was also considered the guideline CLSI EP30 for the particular case of commutable calibrators. Results. The guidelines provide very different indications to the medical Laboratory and the manufacturer of diagnostic systems. Fundamental is a graphical representation of the results. The tables for interpretation of CLSI EP31 appear quite complex. Conclusions. The comparison of methods of esaminations is one of the main managerial commitments of medical Laboratory, to which are devoted considerable human resources and mainly cultural. CLSI guidelines EP09 and EP31 provide different tools for the laboratory and for the manufacturer of diagnostic systems, sometimes complex.
Article
This article discusses how specific patient data algorithms can be used and optimized for laboratory quality control. These algorithms include delta checks, patient averages, and multivariate checks. With the increasing emphasis on cost containment, the intelligent use of these algorithms should become widespread.
Article
Kappa coefficients are measures of correlation between categorical variables often used as reliability or validity coefficients. We recapitulate development and definitions of the K (categories) by M (ratings) kappas (K x M), discuss what they are well- or ill-designed to do, and summarize where kappas now stand with regard to their application in medical research. The 2 x M(M>/=2) intraclass kappa seems the ideal measure of binary reliability; a 2 x 2 weighted kappa is an excellent choice, though not a unique one, as a validity measure. For both the intraclass and weighted kappas, we address continuing problems with kappas. There are serious problems with using the K x M intraclass (K>2) or the various K x M weighted kappas for K>2 or M>2 in any context, either because they convey incomplete and possibly misleading information, or because other approaches are preferable to their use. We illustrate the use of the recommended kappas with applications in medical research.
Article
The exponentially moving average (EWMA) rule for internal quality control is a well-known type of control rule in industry. Here, the power of the EWMA rule is evaluated to outline the potential of this type of control rule in clinical chemistry. Using simulations, the power of the EWMA rule was explicitly compared with that of commonly used rules in clinical chemistry. The type I error levels were standardized to common values to achieve unbiased comparisons. For small to moderately large errors (systematic errors up to 2-3 standard deviations), the EWMA rule outperforms simple rules (N=1) and multi-rules (N=2-6). For example, for a systematic error of 2s, the EWMA rule equivalent to the 1(3s) rule has a power of 0.30, whereas the 1(3s) rule only displays a power of approximately 0.15. For N=4, comparison was carried out with the 1(3s)/2(2s)/R(4s)/4(1s) rule. Here the common type I error level is 0.017. At all error levels, the EWMA rule is superior to the multi-rule. For example, given a 1s systematic error, the EWMA rule has a power (0.4) of twice the value of the multi-rule (0.2). The EWMA rule is an efficient control rule with regard to systematic errors that should be considered for general application in the field of clinical chemistry.
Article
Point of care (POC) glucose meters are routinely used to monitor glucose levels for patients on tight glycemic control therapy. We determined if glucose values were different for a POC glucose meter as compared to the main clinical laboratory for medical intensive care unit patients on a tight glycemic protocol and whether the site of blood sampling had a significant impact on glucose values. Eighty-four patients (114 paired samples) who were on a tight glycemic protocol in the period November 2005 through August 2006 were enrolled. After simultaneous blood draws, we compared the glucose levels for the glucose meter (arterial/venous/capillary), blood gas (arterial/venous), and central clinical laboratory (serum/plasma from arterial/venous samples). The mean glucose levels of all arterial/venous/fingerstick samples using the glucose meter demonstrated a positive bias of 0.7-0.9 mmol/l (12.6-16.2 mg/dl) (p<0.001) relative to central laboratory venous plasma. There was also a smaller positive (0.1-0.3 mmol/l or 1.8-5.4 mg/dl, p<0.05) bias for arterial/venous blood gas samples and laboratory arterial serum/plasma glucose samples. Using Parkes error grid analysis we were able to show that the bias for arterial or venous POC glucose results would have not impacted clinical care. This was not the case, however, for fingerstick sampling where a high bias could have significantly impacted clinical care. Additionally, in 3 fingerstick samples a severe underestimation (<46% of the central laboratory plasma result) was found. Glucose meters using arterial/venous whole blood may be utilized in the MICU; however, due to the increased variability of results we do not recommend the routine use of capillary blood sampling for monitoring glucose levels in the MICU setting.
La visione olistica della qualità
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Burlina A. La visione olistica della qualità. Med Lab (Ed Ital) 1993;3:77-8.
Clinical laboratory medicine -In vitro diagnostic medical devices -Validation of user quality control procedures by the manufacturer. Ginevra: International Organization for Standardization
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Q11P1 Raccomandazioni per il controllo di qualità interno: compiti del produttore di diagnostici in vitro
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Produttore di diagnostici e laboratorio medico alleati per il controllo di qualità dei risultati: ritardi e novità
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Laboratori medici - Requisiti riguardanti la qualità e la competenza. Milano: Ente Nazionale Italiano di Unificazione
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