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Crying over food: An extraordinary response to a multisensory eating experience

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... The practical recorded low-end reached as low as 10 Hz following further refinements (cf. Rottigni & Spence, 2024). These frequencies cannot be heard, but they can be felt. ...
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Some dishes are shocking because of what they contain, such as Korean dog stew to many Western diners, or horsemeat to the British. Others are shocking merely because of what they look like, or resemble: The growing popularity of animate dishes in parts of Asia, for example, or the much-publicized Michelin-starred Hong Kong chef Alvin Leung's ‘Sex on the beach’ dessert, fall into the latter category. There is a growing trend amongst contemporary chefs to develop dishes that their diners will most likely find ‘shocking’. Such a practice appears to represent something of a step change from the ‘search for deliciousness’ that lies behind molecular gastronomy or modernist cuisine. Here, we describe a dish (dessert) that was recently introduced onto the menu at Kitchen Theory, inspired by Barbara Smith’s (1969) edible performance art work entitled ‘Ritual Meal’. Consisting of nothing more than rhubarb and a beetroot juice reduction, the dish is shocking solely because of its visual appearance, both its form and the way in which it is served, cue a human organ that has been removed during surgery. Informal reports suggest that this dish constitutes an especially memorable multisensory component of the diner's experience at Kitchen Theory's Gastrophysics Chef's Table.
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Many of the mundane foods that we eat on an everyday basis are consumed in a manner that may be considered stereotypical, conventional, habitual or, on occasion, even a playful ritual. There are a number of reasons for such behaviours, and the potential benefits for the consumer are discussed in the case of vertically asymmetrical foods where the upper and lower surfaces differ. Maximizing the eye appeal of the food product, maximizing the multisensory flavour experience and the ubiquitous benefits of ritual to the enjoyment of consumption experiences are all put forward as possible explanations for such behaviours in this opinion piece. Ultimately, however, the paucity of empirical evidence concerning the influence of the manner of eating such ubiquitous foods (right way-up or upside-down) on the multisensory tasting experience is highlighted. This is a seemingly important lacuna in the food science literature, given the multiple competing explanations concerning how such experiences might be affected, if at all, that suggest themselves. Looking to the future, it would clearly be of great interest, given the growing global obesity crisis, to understand whether it might be possible to increase sensory enjoyment and/or satiety by the better/optimized design of foods and/or food consumption behaviours.
Article
It would seem fair to say that most people in the West remain more than a little apprehensive about eating insects (entomophagy), and the idea of incorporating insect matter into their diet. Rather that telling people that they should eat insects and/or that it is good for the planet, the approach trialled as part of the México dining concept delivered in London in 2015 by Kitchen Theory was to incorporate insect matter (primarily powdered, but also, on occasion, whole) into a number of the courses served as part of the seven-course meal. Importantly, various psychological techniques were built into the design of the multisensory experience in order to help familiarize those diners who were anxious about the prospect of eating bugs and critters. The consumption of insects has long been a (small) part of Mexican cuisine, and thus developing a creative Mexican dining concept seemed to be an appropriate gastronomic vehicle to introduce people to the pleasures and cultural history of entomophagy.
Article
This study aims to examine the role of nostalgia in influencing consumers' loyalty intentions at traditional restaurants in China. Data was collected from 1082 consumers at three representative traditional restaurants in Yangzhou, China. They were then screened and analysed through SPSS and structural equation modelling. The results revealed that consumers who feel more nostalgic at traditional restaurants tend to perceive higher value of their dining experience, which in turn lead to higher loyalty intentions. The study also confirmed the positive effects of restaurant food, environment and service on triggering consumers’ nostalgia at traditional restaurants. Moreover, both theoretical and managerial implications are provided.
Article
A growing number of food and beverage brands have recently started to become interested in trying to link extraordinary emotional experiences to their product offerings. Oftentimes, such extraordinary responses are triggered by product-extrinsic auditory and, to a lesser extent, visual stimuli, such as music or videos having particular sensory qualities or semantic meaning. While much of the interest in this area recently has been linked to the Autonomous Sensory Meridian Response (ASMR), it is worth noting that there are also a number of other responses, such as chills, thrills, and so-called `skin orgasms' that have been documented previously, if not always in a food-related context. Elsewhere, both multisensory dining experiences and experiential events have also been reported to bring people to tears. There are, in other words, a number of extraordinary emotional responses that can or, in some cases, already have been linked to the consumption of food and drink. While such responses to auditory stimuli (increasingly mediated by technology) in the context of food are by no means widespread, they nevertheless hold the potential of delivering dramatic food and beverage experiences that offer the promise of being more stimulating, more memorable, and more emotionally-engaging than anything that has gone before.
Article
Associations between heaviness and bass/low-pitched sounds reverberate throughout music, philosophy, literature, and language. Given that recent research into the field of cross-modal correspondences has revealed a number of robust relationships between sound and flavour, this exploratory study was designed to investigate the effects of lower frequency sound (10 Hz to 200 Hz) on the perception of the mouthfeel character of palate weight/body. This is supported by an overview of relevant cross-modal studies and cultural production. Wines were the tastants — a New Zealand Pinot Noir and a Spanish Garnacha — which were tasted in silence and with a 100 Hz (bass) and a higher 1000 Hz sine wave tone. Aromatic intensity was included as an additional character given suggestions that pitch may influence the perception of aromas, which might presumably affect the perception of wine body. Intensity of acidity and liking were also evaluated. The results revealed that the Pinot Noir wine was rated as significantly fuller-bodied when tasted with a bass frequency than in silence or with a higher frequency sound. The low frequency stimulus also resulted in the Garnacha wine being rated as significantly more aromatically intense than when tasted in the presence of the higher frequency auditory stimulus. Acidity was rated considerably higher with the higher frequency in both wines by those with high wine familiarity and the Pinot Noir significantly better liked than the Garnacha. Possible reasons as to why the tones used in this study affected perception of the two wines differently are discussed. Practical application of the findings are also proposed.
Article
Everyone has heard of comfort foods, but what exactly are they, and what influence, if any, do they actually have over our mood? In this review, I summarize the literature on this important topic, highlighting the role that comfort foods play in alleviating loneliness by priming positive thoughts of previous social interactions, at least amongst those who are securely attached. The evidence concerning individual differences in the kinds of food that are likely to constitute comfort food for different sections of the population is also highlighted. Intriguingly, while most people believe that comfort foods elevate their mood, robust empirical findings in support of such claims is somewhat harder to come by. Such results have led to some influential headlines suggesting that the very notion of comfort food is nothing more than a myth. While this may be overstating matters somewhat, it is clear that many uncertainties still surround if, when, and for whom, the consumption of comfort food really does provide some sort of psychological benefit. This represents something of a challenge for all those marketers out there waiting to associate their products with the appealing notion of comfort food.
Chapter
The motivational question in media research tries to reach beyond the simple description of who is doing what in which kind of situation; it rather attempts to explain why things are done as they are done. This entry systematizes various answers to the question of why users turn to media, how they differ with regard to the circumstances under which they want to be entertained or informed, and why it is rewarding for them to be engaged with media content. The entry describes different perspectives as to why people turn to media and explains the motivational roots of engaging with media from an intentionalist and from an objectivist perspective. It concludes with an application of established theories of motivation to new forms of media (e.g., social media and mobile media).
Article
We review the evidence suggesting that the bistable/multistable percepts that exist in the so-called higher senses of vision, audition, and touch do not seem to occur in the chemical senses (e.g. taste, aroma, and flavour). While we can undoubtedly be mistaken about our interpretation of chemical stimuli and while certain aromas/flavours do support multiple ‘correct’ interpretations, the perceptual switches occur only rarely rather than repeatedly. In fact, the interpretational changes that chemical stimuli occasionally undergo seem to have more in common with the phenomenon of the Gestalt principle of ‘emergence’ than with multistable perception. We highlight a number of potential differences in information-processing/attention between the senses that may underpin such perceptual differences. Finally, we describe a new dish created by chef Jozef Youssef in order to illustrate the concept of emergence and support discussion of the theme of gastronomy, just like art, as a matter of interpretation. The Picasso dish was served recently at the Gastrophysics dining concept delivered by Kitchen Theory in London.
Article
Many artworks defy determinacy of meaning by inducing a variety of potential meanings. We aim to describe different kinds of such semantic instability (which we call ‘SeIns’) by comparing related concepts as well as specific phenomena in order to arrive at concise definitions. These analyses will be positioned in the framework of Predictive Coding. Furthermore, this article fathoms the specifics of semantic instability in art and presents a psycho-aesthetic account on the appeal of semantic instability in art. We propose that one factor for the appeal of semantic instability might be that it offers the opportunity of rewarding insight. Furthermore, we suggest that positive affect can be gained not only by arriving at an insight but also by anticipating it — a crucial point with regard to those kinds of semantic instability that are not ‘resolvable’ into semantic stability. Current challenges within this field of research include the necessity of an empirical approach to classes of semantic instability, the lack of a specification of psycho-aesthetic theories on the appeal of each class, as well as the need for an integration of context- and person-related facets of the experience of art.
Article
In the quest for better service design, hospitality and service firms have often been frustrated to find that service experiences that are based on what customers say they want are not always successful. A psychological analysis of this phenomenon suggests the following premises: (1) Customers' memory of an experience fades quickly; (2) customers' memory of an experience comprises many sub-experiences; (3) customers' memories of experiences are multidimensional and unintuitive; and (4) consumers cannot accurately predict what they will learn or remember. The goal of an experience design is to create a series of sub-experiences that will "stick" with the customer. This "sticktion" analysis is applied to the practical challenge of redesigning the customer experience at Pizza Hut UK. This consumer research provides a test of the four premises and an application of the underlying sticktion principles. Surveys of Pizza Hut customers found that the existing experience had its bright spots but was generally forgettable. Not only could customers not predict what they would remember about the experience, but one week after visiting the restaurant, the customers also filled in memory gaps with details that did not appear on their initial description of the visit. Even more troublesome was the fact that the invented details tended to be negative. To fill these gaps, the researchers tested specific aspects of the experience that would "stick" and included those in the new restaurant concepts. Using this approach, the chain was able to roll out new concepts that met with initial favorable results.
Article
Purpose – The purpose of this paper was to develop a framework linking the concept of nostalgia and experiential consumption, articulating the transformation of a mundane activity to a special experience, using the context of the small business and afternoon tea. Design/methodology/approach – The methodology is based on a grounded theory approach and draws on multiple methods of data collection including participant observation, in-depth interviews with afternoon tea room managers, researcher introspection and consumer interviews. Findings – By employing nostalgia cues through product, ritual and aesthetics, an idealised home can be constructed emphasising belonging and sharing. The small business owner can be effective in transforming an ordinary activity to an experiential event. Contemporary tea rooms do not replicate tradition; they use it as a cultural resource to construct something novel. Research limitations/implications – This paper demonstrates how the careful configuration of the retail space can be a key success factor, not only for marketers in large flagship brand stores, but also for smaller, independent and local businesses. The essential interplay between product, ritual and aesthetics creates positive moods of belonging and sharing and may increase satisfaction. Practical implications – Understanding the emotional value of everyday experiences is a point of differentiation in a crowded marketplace and may directly influence consumer loyalty. Staging experiences is a key competitive strategy. Originality/value – This paper is one of the few to empirically assess links between the nostalgia paradigm and experiential consumption. Existing research has emphasised large retail spaces; in contrast, the authors demonstrate how consumer experiences can be staged in smaller, independent and local businesses.