Research

The Role of AI in Disrupting Traditional Banking and Financial Services: Harnessing Data Analytics and Machine Learning for Competitive Advantage

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Abstract

The advent of artificial intelligence (AI) has revolutionized traditional banking and financial services by leveraging advanced data analytics and machine learning algorithms. This paper explores how AI disrupts conventional banking paradigms, offering institutions a competitive edge through enhanced customer experiences, risk management, and operational efficiency. By harnessing vast amounts of data, AI algorithms can predict customer behavior, personalize services, and detect fraudulent activities in real-time. Moreover, machine learning models optimize lending decisions, streamline back-office operations, and automate routine tasks, reducing costs and improving scalability. However, AI implementation comes with challenges such as data privacy concerns, algorithmic biases, and regulatory compliance. Successful integration requires a strategic approach encompassing talent acquisition, infrastructure development, and stakeholder collaboration. Overall, AI represents a transformative force in the financial sector, reshaping business models and redefining industry standards. Organizations that embrace AI technologies stand to gain a sustainable competitive advantage in the evolving landscape of banking and financial services.

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Machine learning for pain point identification based on outside-in analysis of data
  • Saurabh Choudhuri
  • William Suman
  • Mohammad Nabeel Bowers
  • Siddiqui
Choudhuri, Saurabh Suman, William Bowers, and Mohammad Nabeel Siddiqui. "Machine learning for pain point identification based on outside-in analysis of data." U.S. Patent 11,763,241, issued September 19, 2023.
Navigating the Landscape of Robust and Secure Artificial Intelligence: A Comprehensive Literature
  • S S Choudhuri
  • J Jhurani
Choudhuri, S. S., & Jhurani, J. Navigating the Landscape of Robust and Secure Artificial Intelligence: A Comprehensive Literature.
FinTech-Automatic Payment Process in the ERP System
  • S Rao Gunturu
  • M Godbole
  • H Prasad Josyula
Rao Gunturu, S., Godbole, M., & Prasad Josyula, H. (2024, January 30). FinTech-Automatic Payment Process in the ERP System. International Journal of ComputerTrends and Technology, 71(1), 99-103. https://doi.org/10.14445/22312803/ijctt-v72i1p116
Navigating the Landscape of Robust and Secure Artificial Intelligence: A Comprehensive Literature
  • Saurabh Choudhuri
  • Jayesh Suman
  • Jhurani
Choudhuri, Saurabh Suman, and Jayesh Jhurani. "Navigating the Landscape of Robust and Secure Artificial Intelligence: A Comprehensive Literature."