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تقنيات الذكاء الاصطناعي في ادارة المعرفة بين النظرية والتطبيق

Authors:

Abstract

ملخص: في عالم أفضل ومستنير قد نلاحظ تغييرات كبيرة في العمليات التنظيمية والأداء، من خلال التقنيات المتطورة مثل تحليلات البيانات والذكاء الاصطناعي ( )AIوتطبيقات ذكاء الأعمال، لا تقدم التقنيات الحديثة فقط طريقة لمعالجة البيانات وإنما تمكن كذلك من إنشاء فرص جديدة للعاملين في مجال المعرفة. ُيطلق على القرن التالي اسم "عصر المعرفة" لأن تكنولوجيا المعلومات تتطور من معالجة البيانات إلى معالجة المعرفة وإدارتها. تم إنشاء الذكاء الاصطناعي ( )AIباعتباره تخص ًصا أكاديمًيا قبل إدارة المعرفة، وقد تم تأسيسه في تخصص الحوسبة لعقود عديدة، وتم تطبيقه على نطاق واسع في العديد من المجالات. في هذه الورقة نستكشف كيف يمكن للذكاء الاصطناعي أن يثري نقاش إدارة المعرفة عن طريق تفاعل إدارة المعرفة مع الذكاء الاصطناعي، وقد توصل الباحثين إلى نتيجة مفادها أن نماذج التعلم الذاتي للذكاء الاصطناعي تسمح بالتكيف بسرعة مع التغييرات في أنماط البيانات الداخلية أو بيانات بيئة الأعمال وظروف العمل الأساسية. الكلمات المفتاحية: إدارة المعرفة، المعرفة، الذكاء الاصطناعي. Abstract: It's logical to remark in a better and enlightened world significant changes in organizational processes and performace through cutting-edge technologies such as: data analytics, artificial intelligence (AI) and business intelligence applications. In fact new technologies offer not only a way of processing data but also enable new opportunities to the workers in knowledge. Actually, the current century is called the "age of knowledge" owing to the fact that information technology is evolving from data processing to knowledge processing and management. Also, artificial intelligence has been Established as an academic discipline before the establishment of knowledge management. So, artificial ntelligence (AI) has been established in the computing discipline for many decades, then it has widely been applied in many fields. In this paper the researchers explored how artificial intelligence can enrich the discussion of knowledge management through the interaction of knowledge management with artificial intelligence. The researchers concluded that self-learning models of artificial intelligence allow a quick adaptation with the changes in internal data patterns or business environment data and basic working conditions. Key words: artificial intelligence, knowledge management, knowledge.



1





ghardaia.dz-ouargli.walid@univghardaia.dz-boukhalfi.messoud@univ


AI



AI









Abstract:
It's logical to remark in a better and enlightened world significant changes in organizational
processes and performace through cutting-edge technologies such as: data analytics, artificial
intelligence (AI) and business intelligence applications. In fact new technologies offer not only
a way of processing data but also enable new opportunities to the workers in knowledge.
Actually, the current century is called the "age of knowledge" owing to the fact that information
technology is evolving from data processing to knowledge processing and management. Also,
artificial intelligence has been Established as an academic discipline before the establishment
of knowledge management. So, artificial intelligence (AI) has been established in the
computing discipline for many decades, then it has widely been applied in many fields. In this
paper the researchers explored how artificial intelligence can enrich the discussion of
knowledge management through the interaction of knowledge management with artificial
intelligence. The researchers concluded that self-learning models of artificial intelligence allow
a quick adaptation with the changes in internal data patterns or business environment data and
basic working conditions.
Key words: artificial intelligence, knowledge management, knowledge.

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
Artificial intelligence techniques in knowledge management between
theory and practice



2


        




 
































3






























 

 







 



4





  (Nazim & Mukherjee, 2016, p. 2930)















Dalkir, 2013
Mao et al., 2016



jimenez et al, 2018
.


.










5





(Al Mansoori et al,
2021, p.167)


, 4041










(Koenig,
2011, p. 18)
















6










ALVESSON



, 25
HEISING
& VORBECK 



, 68
 
 










7


nonaka
BA


(Yoshimichi, 2011, p. 21)

















(Koenig, 2011, p. 32)






8





(Koenig, 2011, p. 34)




, 32






























(IT) 

 






9

 









































 





10











Symbolic AI
(Mattioli et al., 2022, p.
1415)


 Google 



(Ehrlinger & Wolfram, 2016)







 

:


.










(Rolf et al., 2022, p. 16951696)


NodesLinks



11
AcrsHierarchical Relationships



















AI










12
 





(Sahay et al.,
2021, p. 808809)


KRT




    











(Johnson, 2022, p. 78)
2.3








13
























Chatbots 



       
    









.

     
         






14








 Fuzzy Logic 
(ANN) 





. .


.



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.
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Reconfigurable supply chains received increasing interest from academia and industry in the past years, especially because recent events such as the COVID-19 pandemic revealed the vulnerability of present supply chains. Especially the rapid digitalization and the emergence of artificial intelligence in supply chain management create new opportunities for implementing reconfigurable supply chains. In this paper, we propose a concept that uses a knowledge graph and graph-based artificial intelligence to recommend reconfigurations of the supply chain. Due to the importance of these strategic decisions, the concept considers a human-centric approach using a recommender system. The knowledge graph exploits the inherent graph structure of supply chains to create a machine-readable and human-understandable database that also supports reasoning. Finally, we provide three research hypotheses and examine the integration of open-source knowledge graphs and news monitoring tools.
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Advances in computational thinking and data science have led to a new era of artificial intelligence systems being engineered to adapt to complex situations and develop actionable knowledge. These learning systems are meant to reliably understand the essence of a situation and construct critical decision recommendations to support autonomous and human-machine teaming operations. In parallel, the increasing volume, velocity, variety, ve-racity, value, and variability of data is confounding the complexity of these new systems-creating challenges in terms of their development and implementation. For artificial systems supporting critical decisions with higher consequences, safety has become an important concern. Methods are needed to avoid failure modes and ensure that only desired behavior is permitted. This paper discusses an approach that promotes self-awareness, or metacognition, within the artificial intelligence systems to understand their external and internal operational environments and use this knowledge to identify potential failures and enable self-healing and self-management for safe and desired behavior.
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Recently, the term knowledge graph has been used frequently in research and business, usually in close association with Semantic Web technologies, linked data, large-scale data analytics and cloud computing. Its popularity is clearly influenced by the introduction of Google's Knowledge Graph in 2012, and since then the term has been widely used without a definition. A large variety of interpretations has hampered the evolution of a common understanding of knowledge graphs. Numerous research papers refer to Google's Knowledge Graph, although no official documentation about the used methods exists. The prerequisite for widespread academic and commercial adoption of a concept or technology is a common understanding, based ideally on a definition that is free from ambiguity. We tackle this issue by discussing and defining the term knowledge graph, considering its history and diversity in interpretations and use. Our goal is to propose a definition of knowledge graphs that serves as basis for discussions on this topic and contributes to a common vision.
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History and Evolution of Knowledge Management Systems. Knowledge Management in Libraries
  • M -Nazim
  • B Mukherjee
-Nazim, M., & Mukherjee, B. (2016). History and Evolution of Knowledge Management Systems. Knowledge Management in Libraries, 27-48. https://doi.org/10.1016/b978-0-08-
An Examination of the SECI Model in Nonaka ' s Theory in terms of the TEAM Linguistic Framework
  • A Yoshimichi
Yoshimichi, A. (2011). An Examination of the SECI Model in Nonaka ' s Theory in terms of the TEAM Linguistic Framework. Yamanashi International Studies Yamanashi Prefectural University International Policy Department Bulletin, 06, 21-33.
Body-of-Knowledge development by using Artificial Intelligence. 2022 17th Annual System of Systems Engineering Conference
  • J Mattioli
  • C Laudy
  • P O Robic
  • H G Chale-Gongora
Mattioli, J., Laudy, C., Robic, P. O., & Chale-Gongora, H. G. (2022). Body-of-Knowledge development by using Artificial Intelligence. 2022 17th Annual System of Systems Engineering Conference, SOSE 2022, 14-19. https://doi.org/10.1109/SOSE55472.2022.9812677