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Small Bus Econ (2024) 63:755–780
https://doi.org/10.1007/s11187-024-00878-3
RESEARCH ARTICLE
From modesty tomarket: shareholder reactions tohumility
rhetoric infamily andnonfamily firms undermedia
scrutiny
PaulSanchez · RobertJ.Pidduck · DuyguPhillips ·
JoshuaJ.Daspit · DanielT.Holt
Accepted: 9 January 2024 / Published online: 5 February 2024
© The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2024
Abstract Family firms are typically associated with
a respected system of values, yet the impact of such
values on shareholder reactions remains to be under-
stood. We examine the presence of humility rhetoric
in corporate communications, characterized by lan-
guage emphasizing modesty and collaboration, and
its effect on shareholder reactions for both family and
nonfamily firms. Analyzing 2250 shareholder letters
from S&P 500 family and nonfamily firms and 1460
shareholder letters from small and medium-sized
family and nonfamily firms, this study finds strong
evidence supporting the positive impact of humility
rhetoric on shareholder reactions for family firms.
Further, interesting effects emerge when considering
the influence of positive and negative media cover-
age. We bolster these findings with a sample of small
and medium-sized family and nonfamily businesses
and find consistent results. Our findings help advance
the economic theory of family firms by highlighting
the capital market implications of humility rhetoric
in these firms and its importance in shaping positive
shareholder reactions. Further, from a methodologi-
cal perspective, this study introduces a measure of
humility rhetoric using a computer-aided text-anal-
ysis approach, extending its applicability to broader
research contexts.
Plain English Summary Family firms and non-
family firms are evaluated differently by sharehold-
ers based on various values, one of which is the level
of humility exhibited in corporate communications.
“Humility is not thinking less of yourself, it’s thinking of
yourself less” – C.S. Lewis.
Supplementary Information The online version
contains supplementary material available at https:// doi.
org/ 10. 1007/ s11187- 024- 00878-3.
P.Sanchez(*)
Department ofManagement & Entrepreneurship, Ivy
College ofBusiness, Iowa State University, 2340 Gerdin
Business Building, 2167 Union Drive, Ames, IA50011,
USA
e-mail: psanch26@iastate.edu
R.J.Pidduck
Department ofManagement, Strome School ofBusiness,
Old Dominion University, Norfolk, USA
e-mail: rpidduck@odu.edu
D.Phillips
Department ofBusiness Administration, University
ofDelaware, Newark, USA
e-mail: duygu@udel.edu
J.J.Daspit
Department ofManagement, McCoy College ofBusiness,
Texas State University, SanMarcos, USA
e-mail: josh.daspit@txstate.edu
D.T.Holt
Department ofManagement & Entrepreneurship, College
ofBusiness, Louisville University, Louisville, USA
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