ArticlePDF Available

Assessing the Relative Impact of Colombian Higher Education Institutions Using Fuzzy Data Envelopment Analysis (Fuzzy-DEA) in State Evaluations

Authors:

Abstract and Figures

This research aims to design a helpful methodology for estimating universities' relative impact on students as a sustainability factor in higher education. To this end, the research methodology implemented a two-stage approach. The first stage involves the relative efficiency analysis of the study units using Fuzzy Data Envelopment Analysis. The second stage consists of a predictive evaluation of the efficiency of the study units. Consequently, among the most relevant results of the research, it is observed that the methodology identifies the institutions that need to strengthen the academic competencies of the industrial engineering program. Additionally, we developed a benchmark analysis called Efficient Route to help inefficient units achieve efficiency, associating efficiency, and sustainability as pillars of higher education processes. Highlights.
Content may be subject to copyright.
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
299
Electronic ISSN
1803-1617
ASSESSING THE RELATIVE IMPACT
OF COLOMBIAN HIGHER EDUCATION
INSTITUTIONS USING FUZZY DATA


ABSTRACT
           
   
           

            
             

  

KEYWORDS
Eciency, higher educaon, machine learning, predicve evaluaon
HOW TO CITE
            
         
Journal on Eciency and Responsibility in Educaon and
Science 
Rohemi Zuluaga1
Alicia Camelo-Guarín2
Enrique De La Hoz3*
1
Escuela Militar de Cadetes General José


Colombia
* 

Arcle history
Received

Received in revised form

Accepted

Available on-line

Highlights
An empirical methodology is presented to evaluate, calculate, and predict the relave contribuon under a fuzzy approach.
The evaluaon of homogeneous universies allows for correctly determining academic performance and associang
eciency with educaonal sustainability.
The comparison of equivalent enes yields dierent average eciency values for the global analysis.
INTRODUCTION
Globalisation has catalysed what is now known as
the integration of economies, societies, and cultures.
Generally, these integrations manifest as global political
ideas such as Education for Sustainable Development
(Cars and West, 2015). Education for Sustainable
Development is an instrument created in December
2002 by the United Nations General Assembly in its
resolution 57/254. This instrument aims to provide
comprehensive education in values, knowledge, and
attitudes for discerning decisions and executing an action
plan, considering a country’s social, environmental, and
economic context.
According to the United Nations, Educational Institutions
are vital allies in this educational strategy due to their
role as transformers of society through education. Various
studies reveal a positive association between economic
growth and the number of professionals (Hoeg and
Bencze, 2017; Sharma et al., 2018). Meanwhile, Bianchi
and Giorcelli (2020) show how countries with higher
levels of education have higher levels of innovation, as
represented in patent registrations. Corlu and Aydin (2016)
demonstrated that science, technology, engineering, and
mathematics education increases enterprise creation.
Therefore, it is necessary to overcome the challenges
faced by educational institutions in Colombia to provide
their students with the best education. The reports
from the Organization for Economic Co-operation and
Development are alarming, as they indicate the poor
academic performance of Latin American countries.
Figure 1 shows that Latin American countries rank
at the bottom of the list of 79 evaluated countries in the
areas assessed by the PISA test. The nation’s average
score is below the estimated population’s average result.
Full research paper
Printed ISSN
2336-2375
300 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
Academic Performance in Higher Education
in Colombia
The results of internal assessments conducted in Colombia
to evaluate the quality of secondary education conrm
the issue of low academic performance (see Figure 2). Since
2016, the average evaluation score administered to students
in professional training programs at Higher Education
Institutions (IES) in Colombia has been below the value of 150.
Figure 1: Ranking of PISA evaluaon results for the year 2018 (OECD, 2019)
Figure 2: Average of the overall score between 2016 and 2020 (ICFES, 2022)
Previous reports on student academic performance are an issue
that must be analysed, addressed, and resolved if the goal set by
the United Nations for countries worldwide concerning Education
for Sustainable Development is to be met. This is justied through
the Sustainable Development Goals (SDGs), a series of targets set
by the United Nations to address the world’s most pressing global
challenges to promote sustainable development worldwide. These
objectives cover many areas, from poverty eradication to climate
action and quality education (Chankseliani and McCowan, 2021).
Specically, one of the SDGs is Goal 4, which aims to “Ensure
inclusive and equitable quality education and promote lifelong
learning opportunities for all.” Quality education is essential
for achieving sustainable development, as it equips individuals
with the skills and knowledge required to understand current
and future challenges and nd innovative solutions (Ferrer-
Estévez and Chalmeta, 2021).
In engineering, quality education plays a crucial role
in promoting sustainability. Students and professionals
in engineering are fundamental in creating sustainable
solutions to social, economic, and environmental challenges.
Therefore, it is vital that quality education addresses
the principles of sustainability and equips students with
the necessary skills to design, develop, and manage projects
that are socially responsible, environmentally friendly, and
contextually appropriate (Kopnina, 2020) Education for
Sustainable Development (ESD).
In this vein, engineering programs incorporating sustainability
into their curriculum raise awareness of the environmental
and social impacts of engineering projects. Thus, it teaches
students to consider energy eciency, waste management,
responsible use of natural resources, and social equity when
designing technical solutions. At the same time, students must
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
301
Electronic ISSN
1803-1617
also evaluate and communicate the impacts of their projects
in terms of sustainability (Chankseliani and McCowan, 2021).
Additionally, engineering education can directly contribute
to the achievement of several SDGs, such as SDG 7
(Aordable and Clean Energy), SDG 9 (Industry, Innovation,
and Infrastructure), and SDG 11 (Sustainable Cities and
Communities). By equipping future engineers with knowledge
about renewable energies, clean technologies, and sustainable
urban design, the groundwork is being laid for more
sustainable and resilient development. Therefore, quality
engineering education that addresses sustainability principles
prepares students to tackle current and future challenges
from a responsible and sustainable perspective. Integrating
sustainability into engineering education can drive innovation
and promote more equitable, resilient, and environmentally
respectful development (Avelar et al., 2019) but evolving,
eld. To conceptualize the phenomenon, accumulated
ideas from a total of 193 articles were extracted through
a secondary data source, the Web of Science™. The analysis
proceeds in two sequential steps. First, the bibliometric
analysis identied the networks of co-authorship, periodicals,
higher education institutions (HEI).
However, all of this is overshadowed by the context of low
performance presented at the beginning of this section.
In response to this concern, various authors consider the possible
causes of low academic performance, which may include i) the
quality assessment approach for educational institutions (OECD,
2019), ii) how variables of interest are analysed (Rodríguez and
Huertas, 2016), and iii) diering information on variables that
determine academic performance (Pérez, 2019). These causes
may also be due to the lack of an educational management tool
to analyse student academic information and make accurate
decisions regarding academic performance.
The rst possible cause of low academic performance
contemplates that the quality assessment for educational
institutions is obtained by fullling three substantive activities
(teaching, research, and social outreach or extension) and
other specic requirements according to the accreditation
requested. Additionally, Duque Oliva and Chaparro Pinzón
(2012) consider that quality in education has dierent focuses:
quality as prestige-excellence, quality based on resources,
quality as a result, quality as change (added value), quality
as an adjustment to purposes, quality as perfection or merit,
quality as a program’s conformity with prior minimum quality
standards through accreditation processes, quality as a cost-
value ratio, and quality as suitability for meeting the needs
of the recipients or clients.
In Colombia, since 2016, the quality of educational institutions
is estimated using the concept of quality as a result, which
largely depends on the performance that students from
the institution achieve in various evaluations, and quality
as change (added value), which is granted based on the inuence
that the institution has on student performance (ICFES, 2022),
it is worth noting that education experts suggest using this
approach (Gamboa et al., 2003; Quintero Caro, 2018).
The second cause is that each approach mentioned considers
dierent sets of factors or variables that intervene in educational
processes based on an analysis, this makes quality in education
a complex concept to dene and possibly a multi-dimensional
concept with multiple methods for its estimation (Santos et al.,
2020) this process requires the development of a theoretical
framework in order to analyse the impact of universities’
social responsibility strategies on service quality and students’
satisfaction with higher education. The present study sought to
identify the factors dening students’ perceptions of university
social responsibility (USR). In the case of quality estimation
in Colombia, Pérez (2019) states that the controls carried out
on education measure a specic moment of education without
considering the evolution of students, evidencing a poor
understanding of the situation and, consequently, incorrect
solutions to this problem.
The quality of higher education institutions in Colombia is
estimated through information from the Saber PRO evaluations
(conducted by nal-year students in professional programs)
(ICFES, 2022). Table 1 presents the variables collected
for the evaluation model, and it is observed that they are
qualitative; moreover, only the socio-economic information of
the student is considered, and no past academic level is taken
into account. Therefore, the inferences about the results may
not be sucient to understand current academic performance.
Variable
Age Sex
Socio-economic status Scholarship
Region Student loan
Type of instuon Head of the household
Tuion fee Father’s educaon
Hours on the internet Mother’s educaon
Semester Public school
Socio-economic level Private school
Table 1: Survey Variables in the Saber PRO Assessment Used for the Quality Evaluaon Model
Lastly, the third cause relates to how variables are analysed,
as they are crucial for generating accurate conclusions.
According to Rodríguez and Huertas (2016), there are
degrees of correspondence between decient, acceptable,
and outstanding academic performance. These authors
argue that quality evaluation should consider, for instance,
to what extent performance is decient if an institution
exhibits poor academic results. Similarly, if an institution
has an acceptable academic performance, to what extent
is it considered acceptable? Moreover, if an institution
has an outstanding academic performance, to what extent
is it considered outstanding?
Printed ISSN
2336-2375
302 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
Considering the challenges above, this research aims to
answer the question: What tool should Higher Education
Institutions utilise to identify the trajectory (in terms of
benchmarking) they should follow to improve their students’
academic performance?
LITERATURE REVIEW
Overview of the Colombian Higher Education System
The higher education system in Colombia is characterised by its
diverse range of institutions, which include public and private
universities, technological institutes, and technical professional
institutions (Altbach et al., 2009). The system is governed by
the Ministry of National Education, which denes policies and
regulations and evaluates and accredits institutions (Ntshoe and
Letseka, 2010) and quality assurance, movements have become
highly contested issues in the advent of new managerialism1 in
higher education. This is because while the notion of quality is
critical to institutional autonomy and academic freedom, there
are no universal criteria to determine quality in the current
conditions of global competitiveness and new managerialism.
In this chapter we analyze quality measures and the quality
assurance movement in the current global market economy.
We investigate ways in which the quality assurance movement
has shaped higher education policy and practice and impacted
national, regional, and international priorities. The chapter’s
emphasis is on the following areas: (a. There has been
signicant growth in higher education enrollment over the past
two decades, with a notable increase in private institutions
(Barr and Turner, 2013).
Despite the growth of the higher education sector, Colombian
higher education institutions (HEIs) face several challenges,
such as improving access, equity, and quality (Acosta and
Celis, 2014). Moreover, there is a need to enhance teaching
and research eectiveness and increase the internationalisation
of Colombian HEIs (Navas et al., 2020). On the other hand,
the higher education sector also presents opportunities
for growth and improvement, such as the potential for
collaboration between institutions, innovative teaching and
learning methods, and the integration of new technologies
(Castro, 2019) dynamics, and actors’ interactions, particularly
concerning technological innovations. This paper aims to
identify some of the most promising trends in blended learning
implementations in higher education, the capabilities provided
by the technology (e.g., datacation).
State evaluations of higher education institutions play
a crucial role in assessing the quality and performance of
these institutions, providing valuable information for decision-
making processes, and promoting accountability (Shriberg,
2002). State evaluations typically include assessments of
teaching, research, community engagement, governance, and
management (Abelson et al., 2003). Consequently, national
or regional agencies conduct these evaluations and can serve
various purposes, such as accreditation, funding allocation, or
performance benchmarking (Font, 2002).
In Colombia, state evaluations of higher education institutions
are conducted by the National Council for Higher Education
Accreditation (CNA) and the Colombian Institute for the
Evaluation of Higher Education (ICFES). The CNA is
responsible for accrediting institutions based on their
compliance with established quality criteria, while the ICFES
evaluates the performance of students and programs
through standardised tests. These evaluations are a basis
for developing national policies and strategies to improve
the higher education sector.
Application of Fuzzy Data Envelopment Analysis
in Higher Education Performance Evaluation
Fuzzy Data Envelopment Analysis (Fuzzy-DEA) has developed
as an essential method for evaluating the performance of higher
education institutions, especially when data are imprecise,
ambiguous, or subjective. Accounting for the inherent
imprecision of input and output characteristics, Fuzzy-DEA
has been utilised in several studies to assess the eciency of
higher education institutions in diverse scenarios.
Nojavan et al. (2021) utilised Fuzzy-DEA to evaluate eight
higher education institutes in Iran. The study resolved
the ambiguity of assessing research quality and its eect on
overall eciency scores by applying fuzzy logic. Their study
indicated considerable dierences in research eciency
across the examined institutions, shedding light on the aspects
contributing to successful research performance.
Similarly, Nazarko and Šaparauskas (2014) applied Fuzzy-
DEA to assess the eciency of university departments,
considering the uncertainty associated with the inputs and
outputs variables such as number of professors, number of
students, equipment and income. Their study found substantial
dierences in eciency scores among the university
departments, with most institutions operating below their
maximum eciency levels. Their research ndings highlighted
the need for resource equipment and space improvements to
enhance overall performance in the higher education sector.
Aparicio et al. (2019) used Fuzzy-DEA to evaluate
the performance of US students and schools participating
in PISA (Programme for International Student Assessment)
2015. Their study provided a more robust and comprehensive
assessment of educational performance by accounting
for the imprecision and subjectivity of input and output
factors. The results provide a framework to set the notion
of fuzziness in some variables, such as students’ socio-
economic status or test scores.
In addition to these studies, Fuzzy-DEA has also been used
to assess the efficiency of higher education institutions in
other countries, such as Phillipines (Mirasol-Cavero and
Ocampo, 2021), Taiwan (Liu and Chuang, 2009), and India
(Singh et al., 2022). These studies have demonstrated
the value of Fuzzy-DEA as a flexible and robust tool
for evaluating the performance of higher education
institutions, particularly in contexts where data are subject
to uncertainty, imprecision, or subjectivity.
In Colombia, the use of Fuzzy-DEA in evaluating
the performance of higher education institutions remains
restricted, giving a potential for more study and analysis. By
introducing fuzzy logic into the DEA framework, the present
study attempts to provide a more thorough and nuanced
evaluation of the relative contribution of Colombian higher
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
303
Electronic ISSN
1803-1617
education institutions based on state evaluations. Thus, this study
aims to create a tool for educational management to evaluate
students’ academic performance in the industrial engineering
program. Additionally, it is necessary to consider i) the quality
assessment approach for educational institutions, ii) how
the variables of interest are analysed, and iii) the variables that
determine academic performance.
Consequently, it is essential to recognise the research that has been
conducted to date in this eld. Table 2 presents a summary of
the literature review, in which only quantitative research studies were
considered due to the focus of this study. Additionally, it is important
to note that the identied research has an added-value approach for
quality assessment (used in Colombia) due to the implementation of
Data Envelopment Analysis models (De La Hoz et al., 2021).
Authors Variables Locaon Populaon
Johnes (2006)
Academic scores, number of undergraduate and
graduate students, library expenditure (Fuzzy
logic approach)
England 130 universies
Nazarko and Šaparauskas (2014) Financial expenses, faculty, student-to-
administrave sta rao Poland 19 universies
Do and Chen (2014)
Sta, expenses, university area, credit-hours,
publicaons, and scholarships (Fuzzy logic
approach)
Vietnam 18 universies
Galbraith and Merrill (2015) Academic performance and Burnout measures United States 350 graduate students in
economics and business
Alabdulmenem (2016) Faculty and administrave sta, number of
students, number of graduates Saudi Arabia 25 universies
Visbal-Cadavid et al. (2017) Financial resources, quality indicators,
accreditaons, and achievements Colombia 32 universies
Wolszczak-Derlacz (2017) Faculty, total income, number of students,
bibliographic producon, number of graduates
Europe and
United States 500 universies
Aparicio et al. (2019) PISA 2015 assessment outcomes (Fuzzy logic
approach) PISA Tests United States
Agasis et al. (2019) Faculty, government investment, and PISA
results Europe 24 countries
Kalapou et al. (2020) Faculty and administrave sta, spending on
research and development, and patents United States 182 regions
Nojavan et al. (2021)
Outcomes of academic performance
evaluaons for HEIs (Higher Educaon
Instuons) (Fuzzy logic approach)
Iran 30,000 Iranian students
Aparicio et al. (2021) the so-called
plausible values, which are frequently
interpreted as a representaon of
the ability range of students. In this
paper, we focus on how this informaon
should be incorporated into the
esmaon of eciency measures of
student or school performance using
data envelopment analysis (DEA)
PISA 2015 assessment outcomes (Fuzzy logic
approach) PISA Tests 72 countries
Table 2: A literature review of papers using the fuzzy data envelopment analysis model
MATERIALS AND METHODS
The current research focuses on three fundamental concepts:
Fuzzy Logic, Data Envelopment Analysis, Machine Learning
and Methodology.
Fuzzy Logic
The objective of fuzzy logic is to mathematically represent
the ambiguity of expressions or events that are observed
in everyday life. In other words, the fuzzy numbers
represent the uncertainty generated at the borders of
the qualifiers (high, medium, low) that describe an event,
for example, a student’s performance (Rodríguez and
Huertas, 2016).
On the other hand, mathematically, a fuzzy set is dened as
presented in equation (1).
( )
( )
{ }
,,
A
A x x xX
µ
=
(1)
Thus, the expression
( )
Ax
µ
represents the membership level
of
x
in
A
and
A
µ
is the membership function associated with
A
. The equation denes the level at which each element of
X
belongs to the fuzzy set; it should be noted that
X
take values
in
[ ]
:,R−∞ +∞
.
Finally, there exists a series of fuzzy numbers whose usage depends
on the event or linguistic variable one wishes to represent.
Figure 3 shows the graphical representation of a triangular
fuzzy set
a and another triangular fuzzy set
( )
b
. It should
be noted that these are the most commonly used sets.
The dierence lies in the results for the membership function
according to the same value of
X
.
Printed ISSN
2336-2375
304 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
Data Envelopment Analysis
The Data Envelopment Analysis (DEA) methodology proposed
by Charnes, Cooper, and Rhodes (Charnes et al., 1978) is a non-
parametric approach for estimating the relative eciency of
Decision Making Units (DMUs). The outcome of the DEA
model is a frontier made up of the most ecient DMUs in the
study; it is essential to note that only the DMUs on this frontier
are considered ecient.
To construct the DEA model, it is necessary to establish its
conguration, which consists of scale return and orientation. First,
the scale return can be either constant or variable. It is constant
when estimating the system’s overall eciency, which involves
understanding all the parts contributing to eciency outcomes. On the
other hand, variable returns are used to observe resource utilisation for
each system unit. In other words, this scheme focuses on one aspect
of eciency; therefore, eciency with variable returns will always
be higher than with constant returns.
Additionally, orientation is important for the model’s conguration
and can be either input-oriented or output-oriented. Input orientation
implies that resources or inputs can be reduced to achieve a greater or
equal level of outputs. Conversely, an output-oriented model suggests
that products or outcomes can be increased using the same input level.
Lastly, equation (2) presents the linear programming model of
DEA (León et al., 2003). This model compares the ratio of outputs
to inputs. It is worth noting that one DMU will be more ecient
than another based on its ability to generate higher output levels
with a given input level.
0
min
θ
(2)
00
1
: , 1, ,
n
j ij i
j
Subject to x x i m
λθ
=
≤=
0
1
, 1, ,
n
j rj r
j
y yr s
λ
=
≥=
1
1,
n
j
j
λ
=
=
0, 1, ,
jjn
λ
≥=
where,
0
θ
is the value of the eciency of DMU
0
,
j
λ
is
the weighting of DMU
j
,
ij
x
is the fuzzy amount of resource
i consumed by DMU
j
,
0i
x
is the fuzzy amount of resource
i consumed by DMU
0
,
rj
y
is the fuzzy amount of output
r produced by DMU
j
,
0r
y
is the fuzzy amount of output r
produced by DMU
0
,
n
is the number of DMUs,
m
is the
number of resources, and
s
is the number of outputs.
Consequently, equation (3) presents the DEA model in its
version for fuzzy data analysis (León et al., 2003).
Figure 3: Graphical representaon of a triangular fuzzy set (a) and a trapezoidal fuzzy set (b)
0
min
h
T
P
θ
(3)
( ) ( )
00 0 0
11
: 1 1 , 1, ,
nn
j ij j ij i i
jj
subject to x h x h i m
λ λα θ θα
= =
−− −− =
∑∑
( ) ( )
00 0 0
11
1 1 , 1, ,
nn
j ij j ij i i
jj
xh x hi m
λ λα θ θα
= =
+− +− =
∑∑
( ) ( )
00
11
1 1 , 1, ,
nn
j rj j rj r r
jj
y h y hr s
λ λβ β
= =
−− −− =
∑∑
( ) ( )
00
11
1 1 , 1, ,
nn
j rj j rj r r
jj
y h y hr s
λ λβ β
= =
+− +− =
∑∑
1
1,
n
j
j
λ
=
=
0, ,1h=
0, 1, ,
jjn
λ
≥=
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
305
Electronic ISSN
1803-1617
where,
ij
x
is the amount of resource i consumed by DMU
j
,
h
is the possibility level,
ij
α
is the alpha cut-o level
for resource i consumed by DMU
j
,
0i
x
is the amount of
resource i consumed by DMU
0
,
0i
α
alpha cut-o level for
resource i consumed by DMU 0,
rj
y
is the quantity of output r
produced by DMU
j
,
rj
β
is the betha cut-o level for output r
produced by DMU
j
,
0r
y
is the amount of output r produced
by DMU 0, and
0r
β
is the alpha cut-o level for output r
produced by DMU 0.
Machine Learning
Two machine learning algorithms are used to support this
research’s development: Random Forest and Logistic
Regression Boosted.
Random Forest
The Random Forest (RF) technique is a supervised machine-
learning model and is mainly used for classication (De La Hoz
et al., 2021). This model makes use of the democracy criterion,
which consists of the creation of multiple responses that will
be counted and the nal response is classied according to the
highest frequency (Louppe, 2014). On the other hand, the main
parameters of the RF technique are number of trees
k and
number of variables needed to divide the nodes
( )
m
.
Logistic Regression
The Logistic Regression technique proposes the probability
ratio (odds). This is the ratio between success and failure in
a Bernoulli event. This algorithm predicts the probabilities of
success of the diverse levels of the response variable, using the
inverse of the logarithm of the probability ratio as a function of
the linear predictor.
Boosting Models
The algorithms belonging to the Boosting model family aim
to achieve robust and sophisticated predictions from a single
model. These algorithms train multiple weak models to generate
a robust nal model that feeds on information from the weak
models (Chen and Guestrin, 2016). This algorithm is also
known as a generic and non-specic algorithm, so it is crucial
to dene the base model (for example, DT, GLMNET, NB,
among others) and then it will be improved. This research will
apply Boosting to the Logistic Regression model (LogitBoost).
Methodology
The current research is divided into two stages (See Figure 4):
eciency analysis and predictive assessment. In the rst
stage, fuzzy data analysis is conducted using the technique
of Fuzzy Data Envelopment Analysis to estimate the relative
eciency of the Decision-Making Units. Then, in the second
stage, a predictive analysis of the eciency proles found
in the rst stage is designed. The results of these two stages
allow for generating useful information for decision-making in
educational environments.
Figure 4: Research methodology (own elaboraon)
Data
The data corresponds to the Mendeley’s repository
of the paper by Delahoz-Dominguez et al. (2020).
For the present research, 92 universities (DMUs) are
evaluated to summarise the results of the standardised
evaluations of high school (Saber 11 - inputs) and university
(Saber PRO – outputs) of 4,976 students of the Industrial
Engineering program in Colombia (See Table 3). It is
important to note that: rst, 57% of the institutions evaluated
in the database are private. Second, characteristics such as
size and age are not homogeneous. And nally, 13.27%
of the analysed universities are in socio-economic level 1
(low), 68.37% in level 2 (medium-low), 7.14% in level 3
(medium-high) and 11.22% in level 4 (high).
Variable Full name Test Average Deviaon
MAT_11 Math Saber 11 61.84 6.96
CR_11 Crical Reading Saber 11 58.83 5.10
CS_11 Cizenship skills Saber 11 58.93 5.11
BIO_11 Biology Saber 11 61.71 6.43
ENG_11 English Saber 11 58.67 7.50
QR_PRO Quantave Reasoning Saber PRO 73.45 12.33
CR_PRO Crical Reading Saber PRO 57.74 12.81
CS_PRO Cizenship skills Saber PRO 54.71 11.92
ENG_PRO English Saber PRO 62.46 14.72
WC_PRO Wring Communicaon Saber PRO 50.94 8.79
FEP_PRO Formulaon of Engineering Project Saber PRO 145.84 24.50
ACCP Academic Program - - -
Table 3: Data summary
Printed ISSN
2336-2375
306 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
On the other hand, for the information analysis, the R software
is used (Coll-Serrano et al., 2018; R Core Team, 2013).
RESULTS
Stage 1: E󰀩ciency Analysis
As mentioned, the models used correspond to the two-scale
returns of the classic DEA model (CRS Constant, VRS
Variable) and scale performance (RTS = CRS/VRS). Table
4 presents the eciency results of the constant scale model;
Table 5 presents the eciency results of the variable scale
model and Table 6 presents the eciency results of scale
performance.
The tables mentioned (4, 5 and 6) contain the level of possibility
(h-level or alpha cut), the count of ecient DMUs (Count e)
and the percentage of ecient DMUs, the average (Mean),
standard deviation (SD), minimum value (min), quartile one,
two and three of the eciency levels of the DMUs.
Considering the above, Table 4 shows how level aects
eciency. As the
h
level increases, the number of ecient
DMUs, the average eciency level, the minimum eciency
value and the quartiles decrease.
On the other hand, although the eciency model with
variable scale return presents a similar behaviour as
the model with a constant scale, the eciency level is higher
(see Table 5).
Finally, the model scale performance results equal the constant
scale model. This indicates the diculty that some DMUs
could have in achieving the system’s overall eciency, so it
is necessary to generate strategies to increase the eciency of
these DMUs.
Consequently, Table 7 presents a non-random sample of the top
10 DMUs for the model with constant scale, variable scale,
and scale performance. Table 7 shows a similar eciency
behavior as in the summary tables (4, 5 and 6). For example,
for the model with constant scale, no DMU of the sample
has crisp eciency; that is, the DMU is always ecient for
the distinct levels of the possibility of
h
. On the other hand,
for the model with variable scale the DMUs U3, U4, U5, U6,
U9 and U10 have crisp eciency. Finally, the eciency of
the scale performance has results comparable to the model
with constant scaling; therefore, it does not have DMU with
crisp eciency. It should be noted that for the possibility level
0h=
, the eciency scores are always higher than those that
would be obtained in the conventional evaluation of the centers
of fuzzy triangular numbers (
1h=
).
h-level Count e Mean SD min Q1 Q2 Q3
0.000 68 (69%) 0.992 0.017 0.911 0.994 1.000 1.000
0.100 59 (60%) 0.990 0.019 0.903 0.990 1.000 1.000
0.200 57 (58%) 0.986 0.023 0.894 0.981 1.000 1.000
0.300 52 (53%) 0.982 0.027 0.883 0.972 1.000 1.000
0.400 43 (44%) 0.977 0.032 0.871 0.960 0.996 1.000
0.500 37 (38%) 0.970 0.038 0.859 0.950 0.990 1.000
0.600 36 (37%) 0.962 0.044 0.836 0.931 0.980 1.000
0.700 31 (32%) 0.953 0.051 0.803 0.913 0.971 1.000
0.800 29 (30%) 0.943 0.058 0.773 0.894 0.961 1.000
0.900 26 (27%) 0.932 0.065 0.745 0.877 0.949 1.000
1.000 20 (20%) 0.921 0.073 0.716 0.857 0.938 0.997
Table 4: Results of the eciency model with constant scale
h-level Count e Mean SD min Q1 Q2 Q3
0.000 85 (87%) 0.998 0.006 0.962 1.000 1.000 1.000
0.100 85 (87%) 0.998 0.007 0.957 1.000 1.000 1.000
0.200 82 (84%) 0.997 0.007 0.953 1.000 1.000 1.000
0.300 80 (82%) 0.997 0.008 0.948 1.000 1.000 1.000
0.400 77 (79%) 0.997 0.009 0.943 1.000 1.000 1.000
0.500 71 (72%) 0.996 0.009 0.939 0.999 1.000 1.000
0.600 68 (69%) 0.995 0.010 0.935 0.996 1.000 1.000
0.700 65 (66%) 0.994 0.011 0.931 0.993 1.000 1.000
0.800 63 (64%) 0.993 0.012 0.927 0.989 1.000 1.000
0.900 56 (57%) 0.992 0.013 0.923 0.988 1.000 1.000
1.000 52 (53%) 0.991 0.015 0.919 0.986 1.000 1.000
Table 5: Results of the eciency model with variable scale
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
307
Electronic ISSN
1803-1617
h-level Count e Mean SD min Q1 Q2 Q3
0.000 68 (69%) 0.994 0.014 0.927 0.999 1.000 1.000
0.100 59 (60%) 0.992 0.017 0.918 0.993 1.000 1.000
0.200 57 (58%) 0.989 0.021 0.910 0.989 1.000 1.000
0.300 52 (53%) 0.985 0.025 0.894 0.981 1.000 1.000
0.400 43 (44%) 0.980 0.030 0.879 0.969 0.998 1.000
0.500 37 (38%) 0.974 0.035 0.863 0.955 0.994 1.000
0.600 36 (37%) 0.966 0.042 0.836 0.937 0.984 1.000
0.700 31 (32%) 0.958 0.049 0.803 0.918 0.980 1.000
0.800 29 (30%) 0.949 0.056 0.773 0.900 0.975 1.000
0.900 26 (27%) 0.940 0.064 0.745 0.883 0.966 1.000
1.000 20 (20%) 0.929 0.072 0.716 0.866 0.953 0.998
Table 6: Model scale performance eciency results
CRS – Level of eciency
Level (h) U1 U2 U3 U4 U5 U6 U7 U8 U9 U10
0.000 1.000 1.000 0.956 0.961 1.000 0.999 0.974 0.911 0.962 0.981
0.100 0.999 1.000 0.949 0.948 1.000 0.993 0.954 0.903 0.955 0.974
0.200 0.989 1.000 0.941 0.934 1.000 0.982 0.935 0.894 0.950 0.968
0.300 0.977 1.000 0.930 0.921 1.000 0.968 0.922 0.883 0.939 0.960
0.400 0.957 0.997 0.912 0.901 0.992 0.955 0.912 0.871 0.928 0.952
0.500 0.938 0.990 0.892 0.870 0.982 0.941 0.900 0.859 0.917 0.942
0.600 0.922 0.983 0.871 0.836 0.964 0.928 0.886 0.842 0.902 0.929
0.700 0.908 0.976 0.849 0.803 0.940 0.913 0.872 0.823 0.884 0.914
0.800 0.892 0.968 0.826 0.773 0.918 0.898 0.855 0.803 0.861 0.898
0.900 0.873 0.957 0.804 0.745 0.896 0.880 0.836 0.782 0.838 0.882
1.000 0.854 0.943 0.781 0.716 0.874 0.859 0.817 0.761 0.816 0.864
VRS - Level of eciency
Level (h) U1 U2 U3 U4 U5 U6 U7 U8 U9 U10
0.000 1.000 1.000 1.000 1.000 1.000 1.000 1.000 0.983 1.000 1.000
0.100 1.000 1.000 1.000 1.000 1.000 1.000 1.000 0.983 1.000 1.000
0.200 1.000 1.000 1.000 1.000 1.000 1.000 0.999 0.982 1.000 1.000
0.300 1.000 1.000 1.000 1.000 1.000 1.000 0.997 0.981 1.000 1.000
0.400 1.000 1.000 1.000 1.000 1.000 1.000 0.994 0.980 1.000 1.000
0.500 1.000 1.000 1.000 1.000 1.000 1.000 0.991 0.980 1.000 1.000
0.600 1.000 1.000 1.000 1.000 1.000 1.000 0.989 0.979 1.000 1.000
0.700 1.000 0.998 1.000 1.000 1.000 1.000 0.986 0.978 1.000 1.000
0.800 0.998 0.994 1.000 1.000 1.000 1.000 0.983 0.976 1.000 1.000
0.900 0.994 0.991 1.000 1.000 1.000 0.999 0.980 0.975 1.000 1.000
1.000 0.990 0.987 1.000 0.999 1.000 0.999 0.976 0.973 1.000 0.999
RTS - Level of eciency
Level (h) U1 U2 U3 U4 U5 U6 U7 U8 U9 U10
0.000 1.000 1.000 0.956 0.961 1.000 0.999 0.974 0.927 0.962 0.981
0.100 0.999 1.000 0.949 0.948 1.000 0.993 0.954 0.918 0.955 0.974
0.200 0.989 1.000 0.941 0.934 1.000 0.982 0.935 0.910 0.950 0.968
0.300 0.977 1.000 0.930 0.921 1.000 0.968 0.925 0.900 0.939 0.960
0.400 0.957 0.997 0.912 0.901 0.992 0.955 0.917 0.889 0.928 0.952
0.500 0.938 0.990 0.892 0.870 0.982 0.941 0.908 0.877 0.917 0.942
0.600 0.922 0.983 0.871 0.836 0.964 0.928 0.897 0.861 0.902 0.929
0.700 0.908 0.978 0.849 0.803 0.940 0.913 0.884 0.842 0.884 0.914
0.800 0.894 0.973 0.826 0.773 0.918 0.898 0.870 0.823 0.861 0.898
0.900 0.879 0.966 0.804 0.745 0.896 0.881 0.854 0.803 0.838 0.882
1.000 0.863 0.955 0.781 0.716 0.874 0.860 0.837 0.782 0.816 0.865
Table 7: Sample eciency result for 10 DMUs
Printed ISSN
2336-2375
308 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
Table 8 also generates a concept called fuzzy set of eective
units. In this sense, a fuzzy set is represented as the name of
the DMU and the value of the maximum level
h
with which
the DMU is still ecient, for example, for the model with
constant scale the DMU U1 is ecient for the values
h
equal
to 0, 0.1 and 0.2, then the set is (U1, 0.2).
Model Eecve diuse assembly
CRS (U1, 0.2), (U2, 0.4), (U5, 0.3), (U6, 0)
VRS (U1, 0.8), (U2, 0.7), (U3, 1), (U4, 1), (U5,1), (U6, 1), (U7, 0.3), (U9, 1), (U10, 1)
RTS (U1, 0.1), (U2, 0.4), (U5, 0.3), (U6, 0.1)
Table 8: Fuzzy set of eecve units for 10 DMUs
On the other hand, the advantage of the model is the creation
of an ecient route (see Table 9), the path that a non-ecient
DMU must follow to become ecient and reach the maximum
level of eciency projected for its group. Two ecient
routes were created that correspond to the low-medium
eciency levels (range between the 0th percentile and the 66th
percentile of eciency) and high eciency (range between
the 67th percentile and the 100th percentile of eciency). For
the development of the two routes, all the non-ecient DMUs
of the model with constant scale were compared and grouped
by eciency level. Then, the score value of the references
between DMUs of the model (lambdas) was observed and
ordered from lowest to highest. Finally, DMU sequences were
selected more frequently.
Name group Eciency path Eciency level
Path 1 U61 - U48 - U45 [0 - 0.94]
Path 2 U39 - U48 - U69 (0.94 - 1]
Table 9: Ecient paths
The ecient routes are composed of the DMUs of Table 10,
each route has an expected increase from the competencies
of Saber 11 to the competencies of Saber PRO (Di). For
example, path 1 generates a 14.7% increase in learning
outcomes from Saber 11 to Saber PRO. It should be noted
that the increase must be gradual, that is, it must rst reach
the eciency of the rst DMU of the route, then the second
DMU and so, until reaching the last DMU of the route,
consequently, the DMU that passes through the path will
be ecient.
Finally, this section presents the analysis of two population
variables: type of institution and socio-economic level.
Table 11 presents a summary of the eciency of public and
private institutions.
Similarly, Table 12 shows the eciency analysis according
to the universities’ socio-economic level.
Path DMU Saber 11 Saber PRO Di
MAT CR CC ENG BIO Mean QR CR CC ENG WC Mean
1
U61 72.96 67.69 67.68 65.50 72.05 77.67 91.53 81.41 77.19 78.72 59.50 69.18 10.9%
U48 61.88 59.52 61.02 59.74 61.52 70.38 89.32 70.22 55.18 69.94 67.22 60.74 13.7%
U45 66.08 63.65 62.61 71.69 66.53 77.51 81.07 70.46 71.82 86.75 77.43 66.11 14.7%
2
U39 68.83 64.12 64.36 63.52 66.79 74.50 92.48 74.87 70.96 75.56 58.61 65.53 12.0%
U48 61.88 59.52 61.02 59.74 61.52 70.38 89.32 70.22 55.18 69.94 67.22 60.74 13.7%
U69 70.04 65.08 63.67 70.86 68.63 79.28 86.87 74.97 77.97 85.08 71.52 67.65 14.7%
Table 10: Characterisaon of ecient paths
University Count e Mean Standard deviant
CRS VRS RTS CRS VRS RTS CRS VRS RTS
Private 13 27 13 0.935 0.990 0.944 0.068 0.013 0.065
Public 7 25 7 0.902 0.991 0.910 0.076 0.017 0.076
Table 11: Descripon of the eciency of public and private universies
Socio-economic
level
Count e Mean Standard deviant
CRS VRS RTS CRS VRS RTS CRS VRS RTS
L1 2 6 2 0.916 0.985 0.930 0.071 0.019 0.073
L2 10 36 10 0.904 0.991 0.912 0.073 0.015 0.071
L3 2 3 2 0.977 0.993 0.984 0.020 0.007 0.018
L4 6 7 6 0.994 0.996 0.998 0.010 0.007 0.005
Table 12: Descripon of the eciency of the university’s socio-economic levels
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
309
Electronic ISSN
1803-1617
Stage 2: Prediction Analysis
Finally, this stage seeks to suggest a model for predictive
evaluation for non-ecient universities in the group analysed.
In this sense, the route universities must follow to achieve
maximum eciency is established as a response variable, on
the other hand, as predictor variables, the academic competencies
of the Saber 11 evaluation and the training program are selected.
The construction of the model consists of two stages: training and
evaluation. The data is divided into two groups, corresponding
to 70% for training and 30% for evaluation. In summary, two
models are used for the training phase: Random Forest and
LogitBoost. In addition, the cross-validation technique with
10 folds is used in this phase. The results show that the best-
performing model is Random Forest (see Table 13).
Model Metric AUC Accuracy F1 Sensivity Specicity
Random Forest Mean 0.641 0.650 0.725 0.892 0.600
SD 0.157 0.093 0.072 0.142 0.274
LogitBoost Mean 0.593 0.571 0.684 0.883 0.300
SD 0.146 0.145 0.114 0.153 0.222
Table 13: Results of model training
Then, the models are evaluated with 30% of the study
population, and their results are benchmarked. However, as in
the training phase, in the evaluation phase, it is observed that
the Random Forest model performs better (see Table 14).
Model AUC Accuracy F1 Sensivity Specicity
Random Forest 0.710 0.700 0.727 0.667 0.800
LogitBoost 0.570 0.577 0.649 0.545 0.800
Table 14: Results of model tesng
Finally, to generate additional information to understand
the model with the best performance, Table 15 is constructed.
Table 15 shows the importance of the variables of the Random
Forest model. It is possible to identify that the variable with
greater weight is the academic program, followed by English,
Mathematics, Biology, Citizenship Skills, and Critical Reading.
Variable Weight Variable Weight
ACCP 0.035 ENG_11 0.025
MAT_11 0.001 CR_11 0.000
BIO_11 0.000 CS_11 0.000
Table 15: Importance of the variables of the Random Forest model
DISCUSSION
Data Envelopment Analysis using fuzzy data oers an
interesting approach for creating decision-making tools in
the educational eld. First, a signicant advantage of this
tool is its ability to incorporate uncertainty when formulating
the evaluation model. Moreover, the results allow for analysing
eciency level changes concerning the decision variable
- results not provided by a classical DEA model. In other
words, if there is a substantial change from one level
h
of
measurement to another
1h+
, then it can be asserted that
the evaluated Decision-Making Unit (DMU) is sensitive to
the measurement variable. This could be a persuasive argument
for using the fuzzy approach to evaluate education quality
using DEA models. It should be noted that it is essential to
understand the context to adapt the model to the situation.
On the other hand, multiple eciency measures allow for
the creation of various alternatives within an action framework.
That is, decision-makers can establish an
h
level for a student’s
academic competencies and then observe the eciency level
and its ecient path (if it is not already ecient). In this vein, one
could know a student’s eciency level in advance to create an
action plan that improves their level of academic competencies
and, consequently, the eciency of the university.
According to the research results, variations in competency
levels cause signicant dierences in educational institutions’
eciency. Consequently, the eciency level of a student’s
basic competencies greatly impacts the university’s eciency
level. In other words, even if a university has an excellent
training program, the student’s competency level can be critical
and decisive in determining the university’s eciency.
The ndings on the economic aspect analysed complement this.
For example, in the present analysis, the socio-economic level of
the university is presented as a factor that has a small impact on
university academic eciency. Also, the diversity in eciency
within each socio-economic level suggests that institution-
specic strategies, beyond their economic context, are crucial
to achieving eciency in higher education. And nally,
the consistent eciency in specic academic programmes
indicates that the focus and quality of educational provision
may be more critical than socio-economic status. Considering
the above, it is necessary to generate crisply ecient DMUs,
meaning that a DMU can be ecient at any level of academic
competencies. This implies that higher educational institutions
should have a prior plan that contributes to raising the level of
academic competencies, not just for the university’s eciency
level but also because a student’s academic performance
signicantly determines their future professional performance.
Additionally, it is necessary to compare the present research
with similar works. For example, the research by Nazari-
Shirkouhi et al. (2020) develops a tool for evaluating academic
Printed ISSN
2336-2375
310 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
performance based on an integrated fuzzy multicriteria
decision-making approach. Unlike our research, Nazari-
Shirkouhi et al. (2020) emphasise using the Fuzzy Decision-
Making Trial and Evaluation Laboratory and Fuzzy Analytic
Network Process tools to determine the indicators’ weight
for the model. This creates a robust framework for variable
selection and model construction. In contrast, the research
by Contreras et al. (2020) implemented classication models
(decision tree, KNN, and perceptron) to predict academic
performance. A dierentiating point in Contreras et al.’s
research is the use of data mining methodology for predicting
academic performance; however, failing to consider the fuzzy
aspect of information could be a weakness.
Similarly, Valdés Pasarón et al. (2018) research develops
an empirical model combining qualitative and quantitative
characteristics about the education system to estimate
education quality. A point in favor of Valdés Pasarón et al.’s
research is the addition of qualitative variables to provide more
information for training models using the fuzzy approach. On
the other hand, the research by Lee et al. (2019) constructs
a model for evaluating and analysing e-learning systems
through a matrix. In Lee et al.’s research, a dierentiating
point is avoiding the problem of potential sampling errors
and the complexity of collecting fuzzy linguistic data through
evaluative matrix systems.
Lastly, it should be noted that this model does not require
expensive or specialised software, but can be implemented
using standard DEA or linear programming packages. This
could greatly assist researchers who are just starting to develop
eciency models.
CONCLUSION
The present research aimed to design a tool for educational
management in a context of uncertainty. To accomplish this,
we utilised Data Envelopment Analysis methodology within
a framework of uncertainty represented by fuzzy inputs.
The research provided a new perspective on evaluating
quality in education using DEA models. The designed tool
successfully identies an “ecient path” consisting of
universities with standard or ideal eciency levels, serving
as a reference point for universities identied as inecient to
nd a path or goal towards increased eciency. A crucial point
in this development is that uncertainty is inherent in every
process within the service and production areas. Therefore,
the foundation of this research adapts classical DEA models
into equivalent “crisp” linear programming formulations.
In addition, the ndings show that there is a representation of
both public and private ecient universities, with a slightly
higher percentage of private universities; however, there is
no clear trend indicating that one type of institution (public or
private) is more ecient than the other in terms of the academic
programmes evaluated. Additionally, some academic
programmes, such as Electronic Engineering, Chemical
Engineering, Civil Engineering, Mechanical Engineering,
and Industrial Engineering, consistently stand out in terms of
eciency, regardless of socio-economic level.
Lastly, this research broadens the scope of knowledge to models
that analyse the quality level in education, providing a tool for
predictive evaluation under a fuzzy approach. Additionally,
future research will consider incorporating Machine Learning
models into eciency evaluation with fuzzy data.
REFERENCES
Abelson, J., Forest, P.-G., Eyles, J., Smith, P., Martin, E. and Gauvin,
F.-P. (2003) ‘Deliberations about deliberative methods: issues
in the design and evaluation of public participation processes’,
Social Science & Medicine, Vol. 57, No. 2, pp. 239–251. https://
doi.org/10.1016/S0277-9536(02)00343-X
Acosta, O. and Celis, J. (2014) ‘The emergence of doctoral
programmes in the Colombian higher education system: Trends
and challenges’, PROSPECTS, Vol. 44, No. 3, pp. 463–481.
https://doi.org/10.1007/s11125-014-9310-5
Agasisti, T., Munda, G. and Hippe, R. (2019) ‘Measuring the
eciency of European education systems by combining Data
Envelopment Analysis and Multiple-Criteria Evaluation’,
Journal of Productivity Analysis, Vol. 51, No. 2, pp. 105–124.
https://doi.org/10.1007/s11123-019-00549-6
Alabdulmenem, F. M. (2016) ‘Measuring the Eciency of Public
Universities: Using Data Envelopment Analysis (DEA) to
Examine Public Universities in Saudi Arabia’, International
Education Studies, Vol. 10, No. 1, pp. 137–143. https://doi.
org/10.5539/ies.v10n1p137
Altbach, P. G., Reisberg, L. and Rumbley, L. E. (2009) Trends in Global
Higher Education: Tracking an Academic Revolution, Trends
in global higher education: tracking an academic revolution; a
report prepared for the UNESCO 2009 World Conference on
Higher Education, Paris, [Online], Available: https://unesdoc.
unesco.org/ark:/48223/pf0000183219 [16 Oct 2023]
Aparicio, J., Cordero, J. M. and Ortiz, L. (2021) ‘Eciency Analysis
with Educational Data: How to Deal with Plausible Values from
International Large-Scale Assessments’, Mathematics, Vol. 9,
No. 13, 1579. https://doi.org/10.3390/math9131579
Aparicio, J., Cordero, J. M. and Ortiz, L. (2019) ‘Measuring
efficiency in education: The influence of imprecision
and variability in data on DEA estimates’, Socio-
Economic Planning Sciences, Vol. 68, 100698. https://doi.
org/10.1016/j.seps.2019.03.004
Avelar, A. B. A., da Silva-Oliveira, K. D. and da Silva Pereira, R.
(2019) ‘Education for advancing the implementation of the
Sustainable Development Goals: A systematic approach’,
The International Journal of Management Education,
Vol. 17, No. 3, 100322. https://doi.org/10.1016/j.
ijme.2019.100322
Barr, A. and Turner, S. E. (2013) ‘Expanding Enrollments and
Contracting State Budgets: The Effect of the Great Recession
on Higher Education’, The ANNALS of the American
Academy of Political and Social Science, Vol. 650, No. 1,
pp. 168–193. https://doi.org/10.1177/0002716213500035
Bianchi, N. and Giorcelli, M. (2020) ‘Scientific Education and
Innovation: From Technical Diplomas to University Stem
Degrees’, Journal of the European Economic Association,
Vol. 18, No. 5, pp. 2608–2646. https://doi.org/10.1093/
jeea/jvz049
ERIES Journal
volume 16 issue 4
Printed ISSN
2336-2375
311
Electronic ISSN
1803-1617
Cars, M. and West, E. E. (2015) ‘Education for sustainable society:
attainments and good practices in Sweden during the United
Nations Decade for Education for Sustainable Development
(UNDESD)’, Environment, Development and Sustainability,
Vol. 17, No. 1, pp. 1–21. https://doi.org/10.1007/s10668-014-
9537-6
Castro, R. (2019) ‘Blended learning in higher education: Trends and
capabilities’, Education and Information Technologies, Vol.
24, No. 4, pp. 2523–2546. https://doi.org/10.1007/s10639-019-
09886-3
Chankseliani, M. and McCowan, T. (2021) ‘Higher education
and the Sustainable Development Goals’, Higher Education,
Vol. 81, No. 1, pp. 1–8. https://doi.org/10.1007/s10734-020-
00652-w
Charnes, A., Cooper, W. W. and Rhodes, E. (1978) ‘Measuring
the eciency of decision making units’, European Journal of
Operational Research, Vol. 2, No. 6, pp. 429–444. https://doi.
org/10.1016/0377-2217(78)90138-8
Chen, T. and Guestrin, C. (2016) XGBoost: A Scalable Tree
Boosting System, In Proceedings of the 22nd ACM SIGKDD
International Conference on Knowledge Discovery and Data
Mining - KDD ‘16 (pp. 785–794), San Francisco, California,
USA: ACM Press. https://doi.org/10.1145/2939672.2939785
Coll-Serrano, V., Bolos, V. and Benitez Suarez, R. (2018) deaR:
Conventional and Fuzzy Data Envelopment Analysis, (Version
1.4.1), España: Universidad de Valencia, [Software], available:
https://CRAN.R-project.org/package=deaR [15 April 2023]
Contreras, L. E., Fuentes, H. J. and Rodríguez, J. I. (2020) ‘Predicción
del rendimiento académico como indicador de éxito/fracaso de
los estudiantes de ingeniería, mediante aprendizaje automático’,
Formación Universitaria, Vol. 13, No. 5, pp. 233–246. https://
doi.org/10.4067/S0718-50062020000500233
Corlu, M. A and Aydin, E. (2016) ‘Evaluation of Learning Gains
Through Integrated STEM Projects’, International Journal of
Education in Mathematics, Science and Technology, Vol. 4, No.
1, pp. 20–29. https://dx.doi.org/10.18404/ijemst.35021
De La Hoz, E., Zuluaga, R. and Mendoza, A. (2021) ‘Assessing
and Classication of Academic Eciency in Engineering
Teaching Programs’, Journal on Eciency and Responsibility
in Education and Science, Vol. 14, No. 1, pp. 41–52. https://doi.
org/10.7160/eriesj.2021.140104
Delahoz-Dominguez, E., Zuluaga, R. and Fontalvo-Herrera,
T. (2020) ‘Dataset of academic performance evolution for
engineering students’, Data in Brief, Vol. 30, 105537. https://
doi.org/10.1016/j.dib.2020.105537
Do, Q. H. and Chen, J.-F. (2014) ‘A hybrid fuzzy AHP-DEA approach
for assessing university performance’, WSEAS Transactions on
Business and Economics, Vol. 11, pp. 386–397.
Duque Oliva, E. J. and Chaparro Pinzón, C. R. (2012) ‘Medición
de la percepción de la calidad del servicio de educación por
parte de los estudiantes de la uptc duitama’, Criterio Libre, Vol.
10, No. 16, pp. 159–192. https://doi.org/10.18041/1900-0642/
criteriolibre.2012v10n16.1168
Ferrer-Estévez, M. and Chalmeta, R. (2021) ‘Integrating
Sustainable Development Goals in educational institutions’,
The International Journal of Management Education, Vol. 19,
No. 2, 100494. https://doi.org/10.1016/j.ijme.2021.100494
Font, X. (2002) ‘Environmental certication in tourism and
hospitality: progress, process and prospects’, Tourism
Management, Vol. 23, No. 3, pp. 197–205. https://doi.
org/10.1016/S0261-5177(01)00084-X
Galbraith, C. S. and Merrill, G. B. (2015) ‘Academic performance and
burnout: an ecient frontier analysis of resource use eciency
among employed university students’, Journal of Further and
Higher Education, Vol. 39, No. 2, pp. 255–277. https://doi.org/
10.1080/0309877X.2013.858673
Gamboa, L. F., Casas, A. F. and Piñeros, L. J. (2003) ‘La teoría del
valor agregado: una aproximación a la calidad de la educación
en Colombia’, Revista de Economía del Rosario, Vol. 6, No. 2,
pp. 95–116.
Hoeg, D. G. and Bencze, J. L. (2017) ‘Values Underpinning STEM
Education in the USA: An Analysis of the Next Generation
Science Standards: VALUES UNDERPINNING STEM
EDUCATION’, Science Education, Vol. 101, No. 2, pp. 278–
301. https://doi.org/10.1002/sce.21260
ICFES (2022) Resultados de la evaluación Saber PRO [Results of the
Saber PRO evaluation], Instituto Colombiano para la Evaluación
de la Educación, [Online], Available: https://www.icfes.gov.co/
web/guest/acerca-del-examen-saber-pro [26 Oct 2023]
Johnes, J. (2006) ‘Data envelopment analysis and its application to
the measurement of eciency in higher education’, Economics
of Education Review, Vol. 25, No. 3, pp. 273–288. https://doi.
org/10.1016/j.econedurev.2005.02.005
Kalapouti, K., Petridis, K., Malesios, C. and Dey, P. K. (2020) ‘Measuring
eciency of innovation using combined Data Envelopment
Analysis and Structural Equation Modeling: empirical study in EU
regions’, Annals of Operations Research, Vol. 294, pp. 297–320.
https://doi.org/10.1007/s10479-017-2728-4
Kopnina, H. (2020) ‘Education for the future? Critical evaluation of
education for sustainable development goals’, The Journal of
Environmental Education, Vol. 51, No. 4, pp. 280–291. https://
doi.org/10.1080/00958964.2019.1710444
Lee, T.-S., Wang, C.-H. and Yu, C.-M. (2019) ‘Fuzzy Evaluation
Model for Enhancing E-Learning Systems’, Mathematics, Vol. 7,
No. 10, 918. https://doi.org/10.3390/math7100918
León, T., Liern, V., Ruiz, J. L. and Sirvent, I. (2003) ‘A fuzzy
mathematical programming approach to the assessment of
eciency with DEA models’, Fuzzy Sets and Systems, Vol.
139, No. 2, pp. 407–419. https://doi.org/10.1016/S0165-
0114(02)00608-5
Liu, S.-T. and Chuang, M. (2009) ‘Fuzzy eciency measures in fuzzy
DEA/AR with application to university libraries’, Expert Systems
with Applications, Vol. 36, No. 2 (Part 1), pp. 1105–1113. https://
doi.org/10.1016/j.eswa.2007.10.013
Louppe, G. (2014) Understanding Random Forests: From Theory to
Practice, [PhD thesis], Ithaca, NY: Cornell University. https://
doi.org/10.48550/arXiv.1407.7502
Mirasol-Cavero, D. B. and Ocampo, L. (2021) ‘Fuzzy preference
programming formulation in data envelopment analysis for
university department evaluation’, Journal of Modelling
in Management, Vol. 18, No. 1, pp. 212–238. https://doi.
org/10.1108/JM2-08-2020-0205
Navas, L. P., Montes, F., Abolghasem, S., Salas, R. J., Toloo, M. and
Zarama, R. (2020) ‘Colombian higher education institutions
evaluation’, Socio-Economic Planning Sciences, Vol. 71,
100801. https://doi.org/10.1016/j.seps.2020.100801
Nazari-Shirkouhi, S., Mousakhani, S., Tavakoli, M., Dalvand, M.
R., Šaparauskas, J. and Antuchevičienė, J. (2020) ‘Importance-
performance analysis based balanced scorecard for performance
evaluation in higher education institutions: an integrated fuzzy
approach’, Journal of Business Economics and Management, Vol.
21, No. 3, pp. 647–678. https://doi.org/10.3846/jbem.2020.11940
Printed ISSN
2336-2375
312 ERIES Journal
volume 16 issue 4
Electronic ISSN
1803-1617
Nazarko, J. and Šaparauskas, J. (2014) ‘Application of DEA method
in eciency evaluation of public Higher Education Institutions’,
Technological and Economic Development of Economy, Vol. 20,
No. 1, pp. 25–44. https://doi.org/10.3846/20294913.2014.837116
Nojavan, M., Heidari, A. and Mohammaditabar, D. (2021) ‘A fuzzy
service quality based approach for performance evaluation of
educational units’, Socio-Economic Planning Sciences, Vol. 73,
100816. https://doi.org/10.1016/j.seps.2020.100816
Ntshoe, I. and Letseka, M. (2010) Quality Assurance and Global
Competitiveness in Higher Education, In L. M. Portnoi, V. D. Rust,
& S. S. Bagley (Eds.), Higher Education, Policy, and the Global
Competition Phenomenon (pp. 59–71), New York: Palgrave
Macmillan US. https://doi.org/10.1057/9780230106130_5
OECD (2019) Publications - PISA, Organisation for Economic Co-
operation and Development [Online], Available: https://www.
oecd.org/pisa/publications/pisa-2018-results.htm [4 Dec 2019].
Pérez, Á. (2019) ¿Por qué la calidad de la educación en Colombia
no es buena?, Semana, [Online], Available: https://www.
dinero.com/opinion/columnistas/articulo/por-que-la-calidad-
de-la-educacion-en-colombia-no-es-buena-por-angel-perez-
martinez/268998 [19 Nov 2019].
Quintero Caro, O. L. (2018) Efectos de la acreditación de alta calidad en
el valor agregado de la educación superior, [Master tesis], Bogotá:
Facultad de Ciencias Económicas y Administrativas, Ponticia
Universidad Javeriana. https://doi.org/10.11144/Javeriana.10554.38960
R Core Team (2013) R: A language and environment for statistical
computing, R Foundation for Statistical Computing, Vienna, Austria,
[Software], available: https://www.r-project.org/ [15 Jul 2023]
Rodríguez, M. and Huertas, Y. (2016) ‘Metodología para el Diseño
de Conjuntos Difusos Tipo-2 a partir de Opiniones de Expertos’,
Ingeniería, Vol. 21, No. 2, pp. 121–137. https://doi.org/10.14483/
udistrital.jour.reving.2016.2.a01
Santos, G., Marques, C. S., Justino, E. and Mendes, L. (2020)
‘Understanding social responsibility’s inuence on service
quality and student satisfaction in higher education’, Journal
of Cleaner Production, Vol. 256, 120597. https://doi.
org/10.1016/j.jclepro.2020.120597
Sharma, P. N., Shmueli, G., Sarstedt, M., Danks, N. and Ray, S.
(2018) ‘Prediction-Oriented Model Selection in Partial Least
Squares Path Modeling’, Decision Sciences, Vol. 52, No. 3,
pp. 567–607. https://doi.org/10.1111/deci.12329
Shriberg, M. (2002) ‘Institutional assessment tools for
sustainability in higher education: strengths, weaknesses,
and implications for practice and theory’, Higher Education
Policy, Vol. 15, No. 2, pp. 153–167. https://doi.org/10.1016/
S0952-8733(02)00006-5
Singh, A. P., Yadav, S. P. and Singh, S. K. (2022) ‘A multi-
objective optimisation approach for DEA models in a fuzzy
environment’, Soft Computing, Vol. 26, No. 6, pp. 2901–2912.
https://doi.org/10.1007/s00500-021-06627-y
Valdés Pasarón, S., Ocegueda Hernández, J. M. and Romero
Gómez, A. (2018) ‘La calidad de la educación y su relación
con los niveles de crecimiento económico en México’,
Economía y Desarrollo, Vol. 159, No. 1, pp. 61–79.
Visbal-Cadavid, D., Martínez-Gómez, M. and Guijarro, F. (2017)
‘Assessing the Eciency of Public Universities through DEA.
A Case Study’, Sustainability, Vol. 9, No. 8, 1416. https://doi.
org/10.3390/su9081416
Wolszczak-Derlacz, J. (2017) ‘An evaluation and explanation of
(in)eciency in higher education institutions in Europe and
the U.S. with the application of two-stage semi-parametric
DEA’, Research Policy, Vol. 46, No. 9, pp. 1595–1605. https://
doi.org/10.1016/j.respol.2017.07.010
... Al mismo tiempo, la caracterización del Gobierno Corporativo en empresas familiares y la evaluación de la calidad y eficiencia de las instituciones de educación superior colombianas plantean desafíos específicos y relevantes [1,2]. Es crucial comprender cómo se establecen las estructuras y procesos que permiten una gestión efectiva en contextos donde pueden surgir conflictos de intereses. ...
... En el contexto de la evaluación de la eficiencia educativa, el Análisis Envolvente de Datos (DEA) es una técnica de optimización no paramétrica que evalúa el rendimiento relativo de las unidades de estudio en relación con múltiples inputs y outputs. DEA permite identificar unidades eficientes y establecer referencias para aquellas que son ineficientes [2]. Además, se emplea una variante del DEA, conocida como Fuzzy-DEA, que incorpora la incertidumbre en los datos y permite una evaluación más robusta de la eficiencia [2]. ...
... DEA permite identificar unidades eficientes y establecer referencias para aquellas que son ineficientes [2]. Además, se emplea una variante del DEA, conocida como Fuzzy-DEA, que incorpora la incertidumbre en los datos y permite una evaluación más robusta de la eficiencia [2]. ...
Article
Full-text available
Resumen El artículo emplea una revisión literaria exhaustiva del periodo 2020-2024, seleccionando diez estudios relevantes mediante ResearchGate. Se enfoca en la interrelación entre calidad educativa, TIC y eficiencia académica en ingeniería, a nivel global y colombiano. El objetivo es analizar críticamente la literatura para mejorar la educación. Se destacan herramientas como PCA, DEA y Fuzzy-DEA. La metodología ofrece una estructura sólida para comprender las tendencias y desafíos en la educación superior. Esta revisión destaca la importancia de la tecnología y metodologías avanzadas para mejorar los procesos educativos. Se considera personalmente que la investigación proporciona un marco valioso para abordar los desafíos en la calidad educativa, ofreciendo oportunidades significativas para el desarrollo educativo.
... In addition to the measure, the DEA also provides targets for performance, potential improvements achievable through changes in scale, size, and/or resource allocation, and the identification of best practices and benchmark units. DEA has been employed in a wide range of settings, such as financial institutions [23,24], educational institutions [25,26], healthcare facilities [27,28], agriculture development [29,30], and many more. ...
Article
Logistics operations play a crucial role in the overall business activities, especially in today’s global and interconnected marketplace. A well-implemented logistics operation leads to cost savings and enhanced market responsiveness, resulting in an overall business competitiveness in today’s challenging business environment. This study used Principal Component Analysis (PCA) and Data Envelopment Analysis (DEA) to analyze the performance of 14 well-known logistics companies in Malaysia from the year 2010 until 2020. The most crucial factor affecting logistics performance was identified using PCA to reduce data dimensionality. PCA results showed that current assets, net fixed assets, current liabilities, operating income, and revenue significantly affected the performance of logistics companies. Then, the efficiency frontier was evaluated using DEA, which considered current assets, net fixed assets and current liabilities as input while operating income and revenue as output variables. In the DEA process, Lingkaran Trans Kota Holdings Berhad is the only company that maintained a full efficiency score of 100 percent throughout the entire period, indicating the efficient utilization of its resources. On the other hand, MISC Berhad was the least efficient, with an average efficiency score of 32.17 percent. This study’s findings can be used to increase organizational competitiveness by optimizing performance and boosting efficiency.
... For instance, recent publications in the educational field have extensively explored the efficiency of higher education institutions using DEA as a methodological tool. Studies have examined institutions across various countries, including Spain (Salas-Velasco, 2020), Mexico (Moncayo-Martínez et al., 2020), Brazil (Santos Tavares et al., 2021), Canada (Ghimire et al., 2021), China (Jiang et al., 2020;Chen et al., 2021), Colombia (Zuluaga et al., 2023), Turkey (Mammadov and Aypay, 2020;Doğan, 2023), and the Czech Republic (Hančlová and Chytilová, 2023 Dincă et al. (2021) and Halásková et al. (2020) offer valuable insights. The first study seeks to analyze the efficiency of the educational sector at different levels of education. ...
Article
Full-text available
To ensure compliance with students' educational rights and monitor education systems, many countries have developed indicators that assign statistical value to the quality of education. The Basic Education Development Index (Ideb) is widely used in Brazil as a strategic management tool. This study proposes using Ideb, weighted by contextualized educational measures, to identify schools that excel compared to others with similar characteristics (referred to as reference schools). The study employs the output-oriented Variable Returns to Scale approach of Data Envelopment Analysis, along with the Malmquist Index, to assess changes in outcomes over two editions of the indicator. The findings show that, in 2017, 17 schools operated on the production frontier and had at least one partner of excellence. By 2019, this number increased to 18 out of the 222 schools analyzed. Applying the Malmquist Index further indicated that most schools experienced modest improvements in technical efficiency during the analyzed period, effectively utilizing resources to achieve similar or better outcomes. This study underscores the importance of understanding successful school strategies, providing valuable insights for educational improvements, and facilitating the adoption of effective methods in comparable institutions.
... The fuzzy logicbased model well contributes to many applications in the real domain; education, vehicle routing problems, health, project management, etc. For example, in the education field (Zuluaga et al., 2023) developed a model to measure the impact of universities on students as a supportable indicator in education. Here, fuzzy logic is used to evaluate data in assessing the efficiency of the study units. ...
... DEA is a non-parametric linear programming-based technique that holds extensive application in assessing the efficiency of DMUs across diverse domains encompassing businesses [3], financial institutions [4], educational establishments [5,6], healthcare facilities [7,8], and software projects [9]. Moreover, by correlating efficiency to other relevant indicators, the relevance of DEA extends to fields such as risk management and bankruptcy prediction. ...
Article
Full-text available
Data Envelopment Analysis (DEA) is a well-established non-parametric technique for performance measurement to assess the efficiency of Decision-Making Units (DMUs). However, its inability to predict the efficiency values of new DMUs without re-conducting the analysis on the entire dataset has led to the integration of Machine Learning (ML) in previous studies to address this limitation. Yet, such integration often lacks a thorough evaluation of ML's adaptability in replacing the current DEA process. This paper presents the results of an empirical study that employed eight ML models, two DEA variants, and a dataset of S&P500 companies. The findings demonstrated ML’s remarkable precision in predicting efficiency values derived from a single DEA run and comparable performance in predicting the efficiency of new DMUs, thus eliminating the need for repeated DEA. This discovery highlights ML’s robustness as a complementary tool for DEA in continuous efficiency estimation, rendering the practice of re-conducting DEA unnecessary. Notably, boosting models within the Ensemble Learning category consistently outperformed other models, highlighting their effectiveness in the context of DEA efficiency prediction.Particularly, CatBoost demonstrated its superiority as the top-performing model, followed by LightGBM in the second position in most cases. When extended to five enlarged datasets, it shows that the model exhibits superior R² values in the CRS scenario.
... [7] (Zuluaga, De la hoz, & Camelo, 2023). Además, se analiza el impacto de factores internos y externos en la transición de emprendedores incipientes hacia la creación de empresas innovadoras [8] (Escorcia, Ramos, Zuluaga, & De la Hoz, 2022). ...
... [7] (Zuluaga, De la hoz, & Camelo, 2023). Además, se analiza el impacto de factores internos y externos en la transición de emprendedores incipientes hacia la creación de empresas innovadoras [8] (Escorcia, Ramos, Zuluaga, & De la Hoz, 2022). ...
... La evaluación del impacto de las instituciones de educación superior es importante para identificar áreas de mejora y promover la calidad en la educación superior. (Guarín, 2023) 4. Este estudio se centra en analizar la eficiencia de los procesos educativos en programas de ingeniería. La eficiencia en la educación superior es crucial para garantizar que los recursos se utilicen de manera óptima y que los estudiantes adquieran las habilidades y conocimientos necesarios para su futura carrera profesional. ...
Preprint
Full-text available
1. RESUMEN En este trabajo se revisa la literatura sobre la ciencia de datos. Se analizan los diferentes enfoques de la ciencia de datos, las metodologías utilizadas y las aplicaciones en diversos campos. Se encuentran que la ciencia de datos se ha convertido en una disciplina esencial para la toma de decisiones informada en una amplia gama de industrias. Summary In this work, the literature on data science is reviewed. The different approaches to data science, the methodologies used and applications in various fields are analyzed. They find that data science has become an essential discipline for informed decision making in a wide range of industries. 2. INTRODUCCIÓN En la era de la información, donde la generación y recopilación de datos han alcanzado niveles sin precedentes, la ciencia de datos ha emergido como una disciplina fundamental para extraer conocimiento de estos vastos conjuntos de información. Esta revisión de la literatura explora los diferentes enfoques, metodologías y aplicaciones de la ciencia de datos, destacando su papel crucial en la toma de decisiones informada en una amplia gama de industrias y sectores. Los proyectos de investigación revisados abordan una amplia gama de planteamientos del problema relacionados con la ciencia de datos. Algunos de los temas más recurrentes incluyen la evaluación del rendimiento de las titulaciones de ingeniería mecánica mediante cuadrados mínimos parciales y análisis envolvente de datos. La metodología articula los mínimos cuadrados parciales y el análisis envolvente de los datos. Data envelopment analysis (DEA) es un método no paramétrico en investigación de operaciones para la estimación de fronteras de producción. Además, se destaca la escasez de profesionales con habilidades en ciencia de datos, lo que limita la capacidad de las organizaciones para aprovechar al máximo el potencial de los datos. Por otro lado, se discuten los desafíos éticos y legales que surgen de la recopilación, el uso y el análisis de datos, como la protección de la privacidad y la seguridad de las personas. En respuesta a estos planteamientos del problema, la ciencia de datos ofrece un conjunto de herramientas y técnicas que permiten abordar estos desafíos y extraer valor de los datos. Esta revisión de la literatura tiene como objetivo analizar cómo la ciencia de datos se utiliza para solucionar estos problemas en diferentes campos y aplicaciones.
Article
Full-text available
Artificial intelligence (AI) and machine learning (ML) are disruptive technologies nowadays. It is well known that many important organizations use them to improve their productivity and processes, and many new applications are being developed as well. In Latin America, the adoption of new technologies is slower than in other parts of the world, limited by budget and trained personnel. The present research is a systematic literature review (SLR) conducted to analyze the implementation status of AI and ML technologies in Latin America, analyzing the improvements that these technologies bring to organizations. The methodology used in this literature review was PRISMA, a popular method widely used in this type of research. The findings were that the most relevant areas using these types of technologies are education and health, identifying also that their implementation improves operative efficiency, technology innovation, and competitiveness. These findings also demonstrate the lack of efforts in implementation in other business sectors like administration, agriculture, and production, which provides a great opportunity to improve in these areas in the future. This is an open access article under the CC BY-SA license.
Article
Full-text available
Resumen El estudio busca analizar la calidad y eficacia de la educación superior mediante la evaluación de datos provenientes de solicitudes estandarizadas y variables educativas relevantes. La metodología Se emplearon técnicas cuantitativas como análisis de conglomerados, DEA, PLS, modelos de ecuaciones estructurales, árboles de decisión y Seis Sigma. Entre los hallazgos más significativos se incluyen la identificación de perfiles de eficiencia académica, la medición del impacto de variables educativas en los resultados de aprendizaje, el desarrollo de herramientas para evaluar y mejorar la eficacia educativa, y la validación de modelos para respaldar la toma de decisiones en la gestión de la calidad. Es importante destacar que estas metodologías cuantitativas y basadas en datos ofrecen información objetiva esencial para abordar los desafíos de calidad y eficacia en las instituciones de educación superior, respaldando así la mejora continua y las decisiones estratégicas en este campo.
Article
Full-text available
Data envelopment analysis (DEA) is an important managerial tool for evaluating the performance of decision-making units (DMUs). The conventional DEA models are mostly in the static environment using deterministic/crisp data for input and output parameters. However, in real situations, input and output data cannot always be obtained accurately because of vagueness due to fluctuating market conditions. Such vagueness in input and output data can be tackled with fuzzy numbers. So, the aim of the current study is to extend the crisp DEA into fuzzy DEA (FDEA). In this study, the input and output data are considered as fuzzy numbers (FNs), particularly the triangular fuzzy numbers (TFNs). Then, a multi-objective approach is developed to solve the FDEA model to measure the performance efficiencies of DMUs. Further, the DMUs are ranked according to their efficiencies obtained. Finally, the developed FMODEA model and rankings of DMUs are illustrated with an application on real data 13 educational institutions in India.
Article
Full-text available
International large-scale assessments (ILSAs) provide several measures as a representation of educational outcomes, the so-called plausible values, which are frequently interpreted as a representation of the ability range of students. In this paper we focus on how this information should be incorporated into the estimation of efficiency measures of student or school performance using data envelopment analysis (DEA). So far, previous studies that had adopted this approach using data from ILSAs have used only one of the available plausible values or an average of all of them. We propose an approach based on the fuzzy DEA, which allows us to consider the whole distribution of results as a proxy of student abilities. To assess the extent to which our proposal offers similar results to those obtained in previous studies, we provide an empirical example using PISA data from 2015. Our results suggest that the performance measures estimated using the fuzzy DEA approach are strongly correlated with measures calculated using just one plausible value or an average measure. Therefore, we conclude that the studies that decide upon using one of these options do not seem to be making a significant error in their estimates.
Article
Full-text available
This research uses a three-phase method to evaluate and forecast the academic efficiency of engineering programs. In the first phase, university profiles are created through cluster analysis. In the second phase, the academic efficiency of these profiles is evaluated through Data Envelopment Analysis. Finally, a machine learning model is trained and validated to forecast the categories of academic efficiency. The study population corresponds to 256 university engineering programs in Colombia and the data correspond to the national examination of the quality of education in Colombia in 2018. In the results, two university profiles were identified with efficiency levels of 92.3% and 97.3%, respectively. The Random Forest model presents an Area under ROC value of 95.8% in the prediction of the efficiency profiles. The proposed structure evaluates and predicts university programs’ academic efficiency, evaluating the efficiency between institutions with similar characteristics, avoiding a negative bias toward those institutions that host students with low educational levels.
Article
Full-text available
This research study identifies variables that influence the prediction of performance in industrial engineering undergraduate students at the Universidad Distrital (Colombia) by three methodologies: filter, wrappers, and integrated. Python programming language classification algorithms such as decision tree, K nearest neighbors, and perceptron are implemented and they are compared to obtain the best prediction results. The results show that gender and the ICFES Score (Colombian nation-wide university admission exam) for mathematics were in the upper range in all the selection methods. The Perceptron algorithm is the most accurate of all the algorithms tested. It is concluded that the variables that most affect academic performance in engineering students are: age, gender, tuition fee, the overall ICFES score, and the ICFES scores for mathematical aptitude and cohort mathematics.
Article
Full-text available
This data article presents data on the results in national assessments for secondary and university education in engineering students. The data contains academic, social, economic information for 12,411 students. The data were obtained by orderly crossing the databases of the Colombian Institute for the Evaluation of Education (ICFES). The structure of the data allows us to observe the influence of social variables and the evolution of students' learning skills. In addition to serving as input to develop analysis of academic efficiency, student recommendation systems and educational data mining. The data is presented in comma separated value format. Data can be easily accessed through the Mendeley Data Repository (https://data.mendeley.com/datasets/83tcx8psxv/1).
Article
Full-text available
Recognizing the state of the universities and disrupting their functions by performance evaluation helps them adopt more appropriate educational, research and institutional policies to conduct a university system. In this paper, the importance of the services provided and the activities of the university are determined by means of the balanced scorecard (BSC) approach, and the performance assessment structure is implemented based on an integrated fuzzy multi-criteria decision making (MCDM) approach. For this purpose, interdependencies between BSC aspects and effective indicators weight are determined by Fuzzy Decision-Making Trial and Evaluation Laboratory (FDEMATEL) and Fuzzy Analytic Network Process (FANP) methods, respectively. Accordingly, the final weight of the effective indexes on the performance evaluation of university is presented and the educational income is recognized as one of the most important indicators. Finally, the priorities of universities are specified in order to improve the performance and policy making by the importance-performance analysis (IPA). Therefore, the growth of the number of students should be considered as one of the most important stages in improving university performance in the future in order to achieve educational income. Moreover, the guidelines for universities and higher education institutions are presented to identify key factors in implementing and improving performance.
Article
Este trabajo describe el desarrollo de la construcción de un instrumento de 24 ítems basado en la disciplina del marketing del servicio, usado para medir la percepción de la calidad del servicio de educación por parte de los estudiantes. Inicia con la conceptualización y operativización de la calidad del servicio junto con sus escalas de medición, la conceptualización de la calidad de la educación y la metodología empleada en el desarrollo de la investigación, que incluye el procedimiento utilizado en la construcción y refinación de la escala multi-ítems para medir el constructo referenciado. Posteriormente se presentan las evidencias de la fiabilidad y validez de constructo del instrumento propuesto para la medición, que fue aplicado a los estudiantes de los tres últimos semestres de las carreras que ofrece la Universidad Pedagógica y Tecnológica de Colombia (UPTC) seccional Duitama. Finalmente, se presenta un análisis de datos y resultados y se concluye con algunas reflexiones que permitan ahondar y/o ser punto de referencia para futuros estudios sobre el tema en cuestión.
Article
Purpose University department efficiency evaluation is a performance assessment on how departments use their resources to attain their goals. The most widely used tool in measuring the efficiency of academic departments in data envelopment analysis (DEA) deals with crisp data, which may be, often, imprecise, vague, missing or predicted. Current literature offers various approaches to addressing these uncertainties by introducing fuzzy set theory within the basic DEA framework. However, current fuzzy DEA approaches fail to handle missing data, particularly in output values, which are prevalent in real-life evaluation. Thus, this study aims to augment these limitations by offering a fuzzy DEA variation. Design/methodology/approach This paper proposes a more flexible approach by introducing the fuzzy preference programming – DEA (FPP-DEA), where the outputs are expressed as fuzzy numbers and the inputs are conveyed in their actual crisp values. A case study in one of the top higher education institutions in the Philippines was conducted to elucidate the proposed FPP-DEA with fuzzy outputs. Findings Due to its high discriminating power, the proposed model is more constricted in reporting the efficiency scores such that there are lesser reported efficient departments. Although the proposed model can still calculate efficiency no matter how much missing and unavailable, and uncertain data, more comprehensive data accessibility would return an accurate and precise efficiency score. Originality/value This study offers a fuzzy DEA formulation via FPP, which can handle missing, unavailable and imprecise data for output values.
Article
This research contributes to the achievement of the 17 Sustainable Development Goals (SDGs) through Education, a growing area of research, by means of a systematic review of the literature on Education and SDGs. A total of 160 articles published over the past 10 years were obtained and compared. This made it possible to identify the top contributing and most influential authors, countries, papers and research findings, together with the challenges facing current research. Based on these results, this work provides a thorough insight into the field by (1) proposing six research categories and their future research directions, and (2) proposing a framework to guide academic institutions in the integration of SDGs in their activity. The framework makes it possible to incorporate the vision of the different stakeholders that constitute the learning community in order to generate a global strategy for continuous improvement, to implement it through action plans, and to measure and evaluate the results.