Article

Lender Automation and Racial Disparities in Credit Access

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Abstract

Process automation reduces racial disparities in credit access by enabling smaller loans, broadening banks' geographic reach, and removing human biases from decision‐making. We document these findings amid the Paycheck Protection Program (PPP), where private lenders faced no credit risk but decided which firms to serve. Black‐owned firms obtained PPP loans primarily from automated fintech lenders, especially in areas with high racial animus. After traditional banks automated their loan processing procedures, their PPP lending to Black‐owned firms increased. Our findings cannot be fully explained by racial differences in loan application behaviors, pre‐existing banking relationships, firm performance, or fraud rates. This article is protected by copyright. All rights reserved

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... Additionally, Black-owned businesses were more likely to be denied loans from traditional lending sources (Howell et al., 2024). ...
... Methods for addressing the lack of self-reported business-owner race vary depending on the unit of analysis employed. Papers using loan-level analysis attempt to correct or fill in unreported race observations (e.g., Atkins et al., 2022;Garcia and Darity, 2022;Howell et al., 2024). Another method is to aggregate loan distribution data (e.g., Fairlie and Fossen, 2022), often at the ZIP code level, as this was the smallest standard geographical variable reported in the loan data. ...
... The cost of this primary data collection is a significantly smaller sample size, as they limit their analysis solely to Durham, NC. Rather than hand-collecting data, Howell et al. (2024) employ a two-part process involving machine learning to predict borrowers' races. First, they estimate the probability that an individual belongs to a certain racial group based on their last name and location, using data from the 2000 Census on last names and census tract racial distributions from the American Community Survey. ...
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We investigate racial disparities in the distribution of Paycheck Protection Program (PPP) loans, focusing on the third tranche and rural business impacts. Using a Cragg-Hurdle regression model, we analyze how a community's racial composition influenced PPP loan allocation. Our findings reveal a large increase in funding for majority-minority communities, particularly those with higher Black populations, during the third tranche compared to earlier rounds. This tranche introduced notable shifts in loan distribution patterns, influenced by nontraditional lenders and policy changes under the Biden-Harris Administration. We observe a marked difference in loan allocation based on racial composition and urban-rural distinctions: the Black population's share consistently correlates positively with both loan numbers and amounts, a trend amplified in the third tranche. In contrast, the relationship between the White population share and loan distribution varies, becoming less positive or more negative in different tranches and regions. These findings challenge prior assessments of racial equity in PPP loan distribution, underscoring the third tranche's critical role in shaping the overall program. Our study emphasizes the need for a revised understanding of racial disparities in PPP loan allocation, particularly in light of evolving lender practices and policy changes.
... As a result, banks may exhibit preferences for certain types of loans (e.g., larger ones) or borrowers (e.g., ones with existing banking relationships (Bartik et al., 2020)). Minority entrepreneurs are less likely to secure credit through these relationships (Federal Reserve Bank of Atlanta, 2019), which may explain the difficulties Black small business owners faced in accessing PPP funds, especially early in the program (Atkins et al., 2022;Chernenko & Scharfstein, 2022;Evans, 2021;Fairlie & Fossen, 2022;Lester & Wilson, 2023) and why they obtained a disproportionately high share of PPP loans from fintechs (Erel & Liebersohn, 2022;Howell et al., 2024;Schweitzer & Guo, 2024). Forgiveness outcomes, however, are attained only by borrowers who cleared their lenders' loan approval hurdles. ...
... Their high efficiency may partially arise from analyzing customers' digital footprints, which can replace some aspects of soft information (Berg et al., 2020). Consistent with these advantages, fintechs expand access to the PPP (Erel & Liebersohn, 2022;Howell et al., 2024). ...
... When considering borrower race, we hypothesize that Black borrowers will have poorer PPP loan forgiveness outcomes compared to White borrowers, holding lender and loan characteristics constant. In other words, we expect that the racial disparities in small business lending observed in the presence of credit risk (Chen et al., 2021) and in the absence of such risk at the PPP loan approval stage (Atkins et al., 2022;Chernenko & Scharfstein, 2022;Evans, 2021;Fairlie & Fossen, 2022;Howell et al., 2024;Lester & Wilson, 2023) extend to the PPP forgiveness stage. Structural inequalities in the financial system and business support networks, including historical factors, discriminatory lending practices, other forms of institutional racism, and poorer access to resources (including reliable information) for Black entrepreneurs, can contribute to racial disparities in lending outcomes (Aaronson et al., 2021;Bates & Robb, 2013;Lynch et al., 2021;Popick, 2022;Quillian et al., 2020;Ross & Yinger, 2002). ...
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Existing research establishes that minority borrowers, particularly Black small business owners, faced significant challenges in accessing funds from the Paycheck Protection Program (PPP), especially in its early stages. We find that institutional and racial disparities persist during the PPP loan forgiveness stage. Controlling for various loan- and borrower-level characteristics, we demonstrate that relationship lenders—community banks, credit unions, and farm credit institutions—are associated with higher rates of PPP loan forgiveness. In contrast, automated lenders—fintechs and fintech banks—exhibit the lowest forgiveness rates. Black borrowers experience the poorest outcomes, except for loans issued by non-depository fintech and lenders categorized as “other,” where they outperform White borrowers. Loan forgiveness rates improve, and racial disparities diminish, with increased lender concentration in specific economic sectors. Thus, specialized relationship lenders may have the highest odds of achieving the best and most equitable lending outcomes.
... In light of the program, questions were raised about the equitable fairness of loan distributions. Countless studies found disparities within the program (e.g., Lederer and Oros 2020;Wang and Zhang 2021;Kelly and van Holm 2021;Santellano 2021;Kickul et al. 2021;Howell et al. 2022;Atkins et al. 2022;Chernenko et al. 2023;Lester and Wilson 2023;Howell et al. 2024;Chernenko and Scharfstein 2024;Kotomin et al. 2024;Lelo de Larrea et al., 2024). The PPP only reached up to 20% of all eligible firms in rural-dominated states with the highest concentration of Black-owned small businesses. ...
... This, in turn, reduces bias on race/ethnicity within banking institutions in their PPP lending activity. In a subsequent study, Howell et al. (2024) found Black-owned businesses were about 12% points more likely than other firms to receive their PPP loans from a fintech lender, mainly due to preference-based discrimination. After conventional lenders automated their lending processes, their rates of lending to Black-owned businesses increased substantially. ...
Article
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Introduced under the Trump-Pence Administration, the Paycheck Protection Program (PPP) provided short-term relief loans to small American businesses during the peak of the Coronavirus pandemic. The initial design of the PPP faced significant criticism from researchers due to racial disparities, among other issues, in its lending process. Minority groups received smaller PPP loan amounts during the original two tranches released in 2020. To increase equitable access for all, in February 2021 the Biden-Harris Administration enforced swift changes to the initial PPP aimed at favouring access to PPP loans for minority-owned small businesses that had been disadvantaged by the program’s original design under the Trump-Pence Administration. By exploiting a granular dataset of 1,759,270 PPP loans granted between Q2 2020 and Q2 2021 and by implementing a difference-in-differences approach (DID), this paper provides novel evidence on the effectiveness of the Biden reforms in reducing racial disparities within the Paycheck Protection Program. Indeed, we observe a significant increase in the volume of PPP loans granted to minority-owned businesses in the period following the Biden-Harris Administration’s reforms. Furthermore, among different minority groups, the reforms appear most effective for Native American minority groups (including American Indians, Alaska Natives, Native Hawaiians and/or Other Pacific Islanders), followed by Black Americans and Asian business owners. Our findings offer novel contributions to the existing literature on institutional discrimination, particularly regarding the initial PPP design. Our findings are especially valuable for policy makers as they underscore the importance of radical changes in addressing racial disparities. Our paper also offers evidence of how a public credit guarantee program should be designed to empower and promote economic inclusion for all, regardless of ethnicity, aligning with the UN’s Sustainable Development Goals.
... For example, loan process automation has reduced racial disparities in credit access by providing small loans, expanding banking reach, and removing human bias from decision making. Such automation can help mitigate bias in credit decisions and promote more equitable access to financial services [6]. ...
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The rapid development of fintech over the past decade has dramatically changed global financial markets and profoundly influenced investor behavior. This paper examines the impact of fintech innovation, particularly robo-advisors, blockchain technology, and social trading platforms, on investor behavior through the lens of behavioral finance. By reviewing the existing literature, this paper explores how these techniques affect decision-making processes, market efficiency, and investor biases such as overconfidence, loss aversion, and herding behavior. The study found that through algorithms and automated investment management, robo-advisors can mitigate certain behavioral biases, but can also introduce new challenges, such as over-dependence. The inherently volatile and decentralized nature of blockchain technology and cryptocurrencies magnifies speculation and introduces new biases. Social trading platforms, while democratizing access to financial markets, have exacerbated herding behavior and short-term speculation. The study identifies gaps in current research, including the need for long-term impact studies and ethical considerations, and suggests directions for future research, such as exploring new behavioral biases and improving regulatory frameworks. Overall, fintech innovation offers great potential for improving market efficiency and financial inclusion, but it also presents new challenges that require ongoing investigation and adaptation strategies.
... Some individuals face institutionalised bias and discrimination when accessing or using financial services in the financial sector (Brock and De Haas, 2023;Howell et al, 2024). These individuals are also at risk of facing institutionalised bias and discrimination when accessing or using central bank digital currency in the financial system. ...
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The purpose of this article is to explore the role of artificial intelligence, or AI, in a central bank digital currency project and its challenges. Artificial intelligence is transforming the digital finance landscape. Central bank digital currency is also transforming the nature of central bank money. This study also suggests some considerations which central banks should be aware of when deploying artificial intelligence in their central bank digital currency project. The study concludes by acknowledging that artificial intelligence will continue to evolve, and its role in developing a sustainable CBDC will expand. While AI will be useful in many CBDC projects, ethical concerns will emerge about the use AI in a CBDC project. When such concerns arise, central banks should be prepared to have open discussions about how they are using, or intend to use, AI in their CBDC projects.
... Despite FinTech can potentially reduce the physical and psychological barriers, some evidence shows how changes in technology could increase the disparity in the US credit market outcomes across different groups of borrowers in the economy based, for example, on race (Fuster et al., 2022). However, process automation can reduce racial disparities in credit access by enabling smaller loans, broadening banks' geographic reach and removing human biases from decision-making, as demonstrated by Howell et al. (2024) analyzing the context of the Paycheck Protection Program (PPP). ...
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... Some individuals face institutionalised bias and discrimination when accessing or using financial services in the financial sector (Brock and De Haas, 2023;Howell et al, 2024). These individuals are also at risk of facing institutionalised bias and discrimination when accessing or using central bank digital currency in the financial system. ...
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The purpose of this article is to explore the role of artificial intelligence, or AI, in a central bank digital currency project and its challenges. Artificial intelligence is transforming the digital finance landscape. Central bank digital currency is also transforming the nature of central bank money. This study also suggests some considerations which central banks should be aware of when deploying artificial intelligence in their central bank digital currency project. The study concludes by acknowledging that artificial intelligence will continue to evolve, and its role in developing a sustainable CBDC will expand. While AI will be useful in many CBDC projects, ethical concerns will emerge about the use AI in a CBDC project. When such concerns arise, central banks should be prepared to have open discussions about how they are using, or intend to use, AI in their CBDC projects.
... In a DB space, banks also require digital authetification (Wu et al., 2023). The customer-disclosed information can bring about discrepancies in credit access to different population groups (Howell et al., 2023). Given the sensitivity of digital technology-based banking services, it is logical to state that issues of inclusiveness should be part of what banks offer and communicate to customers. ...
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We test for racial discrimination in the prices charged by mortgage lenders. We construct a unique data set from which we observe the three dimensions of a mortgage’s price: the interest rate, discount points, and fees. Although we find statistically significant gaps by race and ethnicity in interest rates, these gaps are offset by differences in discount points. We trace out point-rate schedules and show that minorities and whites face identical schedules, but sort to different locations on the schedule. Such sorting may reflect systematic differences in liquidity or preferences. Finally, we find no differences in total fees by race or ethnicity.
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Social‐distancing restrictions and health‐ and economic‐driven demand shifts from COVID‐19 are expected to shutter many small businesses and entrepreneurial ventures, but there is very little early evidence on impacts. This paper provides the first analysis of impacts of the pandemic on the number of active small businesses in the United States using nationally representative data from the April 2020 Current Population Survey—the first month fully capturing early effects. The number of active business owners in the United States plummeted by 3.3 million or 22% over the crucial 2‐month window from February to April 2020. The drop in active business owners was the largest on record, and losses to business activity were felt across nearly all industries. African‐American businesses were hit especially hard experiencing a 41% drop in business activity. Latinx business owner activity fell by 32%, and Asian business owner activity dropped by 26%. Simulations indicate that industry compositions partly placed these groups at a higher risk of business activity losses. Immigrant business owners experienced substantial losses in business activity of 36%. Female business owners were also disproportionately affected (25% drop in business activity). Continuing the analysis in May and June, the number of active business owners remained low—down by 15% and 8%, respectively. The continued losses in May and June, and partial rebounds from April were felt across all demographic groups and most industries. These findings of early‐stage losses to small business activity have important implications for policy, income losses, and future economic inequality.
Article
This paper studies whether, in the consumer credit market, peer-to-peer (P2P) lending platforms serve as substitutes for banks or instead as complements. I develop a conceptual framework and derive testable predictions to distinguish between these two possibilities. Using a regulatory change as an exogenous shock to bank credit supply, I find that P2P lending is a substitute for bank lending in terms of serving infra-marginal bank borrowers yet complements bank lending with respect to small loans. These results indicate that the credit expansion resulting from P2P lending likely occurs only among borrowers who already have access to bank credit. Received June 1, 2017; editorial decision September 15, 2018 by Editor Andrew Karolyi. Authors have furnished an Internet Appendix, which is available on the Oxford University Press Web site next to the link to the final published paper online.
Article
Technology-based (“FinTech”) lenders increased their market share of U.S. mortgage lending from 2% to 8% from 2010 to 2016. Using loan-level data on mortgage applications and originations, we show that FinTech lenders process mortgage applications 20% faster than other lenders, controlling for observable characteristics. Faster processing does not come at the cost of higher defaults. FinTech lenders adjust supply more elastically than do other lenders in response to exogenous mortgage demand shocks. In areas with more FinTech lending, borrowers refinance more, especially when it is in their interest. We find no evidence that FinTech lenders target borrowers with low access to finance. Received June 1, 2017; editorial decision November 5, 2018 by Editor Wei Jiang. Authors have furnished an Internet Appendix, which is available on the Oxford University Press Web site next to the link to the final published paper online.
Book
Small businesses are the backbone of the U.S. economy. They are the biggest job creators and offer a path to the American Dream. But for many, it is difficult to get the capital they need to operate and succeed. In the Great Recession, access to capital for small businesses froze, and in the aftermath, many community banks shuttered their doors and other lenders that had weathered the storm turned to more profitable avenues. For years after the financial crisis, the outlook for many small businesses was bleak. But then a new dawn of financial technology, or “fintech,” emerged. Beginning in 2010, new fintech entrepreneurs recognized the gaps in the small business lending market and revolutionized the customer experience for small business owners. Instead of Xeroxing a pile of paperwork and waiting weeks for an answer, small businesses filled out applications online and heard back within hours, sometimes even minutes. Banks scrambled to catch up. Technology companies like Amazon, PayPal, and Square entered the market, and new possibilities for even more transformative products and services began to appear. In Fintech, Small Business & the American Dream, former U.S. Small Business Administrator and Senior Fellow at Harvard Business School, Karen G. Mills, focuses on the needs of small businesses for capital and how technology will transform the small business lending market. This is a market that has been plagued by frictions: it is hard for a lender to figure out which small businesses are creditworthy, and borrowers often don’t know how much money or what kind of loan they need. New streams of data have the power to illuminate the opaque nature of a small business’s finances, making it easier for them to weather bumpy cash flows and providing more transparency to potential lenders. Mills charts how fintech has changed and will continue to change small business lending, and how financial innovation and wise regulation can restore a path to the American Dream. An ambitious book grappling with the broad significance of small business to the economy, the historical role of credit markets, the dynamics of innovation cycles, and the policy implications for regulation, Fintech, Small Business & the American Dream is relevant to bankers, fintech investors, and regulators; in fact, to anyone who is interested in the future of small business in America.
Article
This article develops a new test for identifying racial bias in the context of bail decisions-a high-stakes setting with large disparities between white and black defendants. We motivate our analysis using Becker's model of racial bias, which predicts that rates of pretrial misconduct will be identical for marginal white and marginal black defendants if bail judges are racially unbiased. In contrast, marginal white defendants will have higher rates of misconduct than marginal black defendants if bail judges are racially biased, whether that bias is driven by racial animus, inaccurate racial stereotypes, or any other form of bias. To test the model, we use the release tendencies of quasi-randomly assigned bail judges to identify the relevant race-specific misconduct rates. Estimates from Miami and Philadelphia show that bail judges are racially biased against black defendants, with substantially more racial bias among both inexperienced and part-time judges. We find suggestive evidence that this racial bias is driven by bail judges relying on inaccurate stereotypes that exaggerate the relative danger of releasing black defendants. © The Author(s) 2018. Published by Oxford University Press on behalf of the President and Fellows of Harvard College. All rights reserved.
Article
Shadow bank market share in residential mortgage origination nearly doubled from 2007 to 2015, with particularly dramatic growth among online “fintech” lenders. We study how two forces, regulatory differences and technological advantages, contributed to this growth. Difference in difference tests exploiting geographical heterogeneity induced by four specific increases in regulatory burden–capital requirements, mortgage servicing rights, mortgage-related lawsuits, and the movement of supervision to Office of Comptroller and Currency following closure of the Office of Thrift Supervision–all reveal that traditional banks contracted in markets where they faced more regulatory constraints; shadow banks partially filled these gaps. Relative to other shadow banks, fintech lenders serve more creditworthy borrowers and are more active in the refinancing market. Fintech lenders charge a premium of 14–16 basis points and appear provide convenience rather than cost savings to borrowers. They seem to use different information to set interest rates relative to other lenders. A quantitative model of mortgage lending suggests that regulation accounts for roughly 60% of shadow bank growth, while technology accounts for roughly 30%.
Article
This paper examines racial and ethnic differences in high-cost mortgage lending in seven diverse metropolitan areas from 2004 to 2007. Controlling for credit score and other risk factors, African American and Hispanic borrowers are 103% and 78% more likely to receive high-cost mortgages for home purchases. A large part of the increase is attributable to sorting across lenders (55%-65%), and this, in turn, can be largely accounted for by the lender’s ex post foreclosure risk. The remaining within-lender differences are also concentrated in high-risk lenders, revealing the central role of these institutions in explaining market-wide racial and ethnic differences. (JEL G21, I28, J15, J71, R21).
Article
We integrate tools to monitor information acquisition in field experiments on discrimination and examine whether gaps arise already when decision makers choose the effort level for reading an application. In both countries we study, negatively stereotyped minority names reduce employers' effort to inspect resumes. In contrast, minority names increase information acquisition in the rental housing market. Both results are consistent with a model of endogenous allocation of costly attention, which magnifies the role of prior beliefs and preferences beyond the one considered in standard models of discrimination. The findings have implications for magnitude of discrimination, returns to human capital and policy.
Article
In both political behavior research and voting rights litigation, the turnout and vote choice for different racial groups are often inferred using aggregate election results and racial composition. Over the Past several decades, many statistical methods have been proposed to address this ecological inference problem. We propose an alternative method to reduce aggregation bias by predicting individual-level ethnicity from voter registration records. Building on the existing methodological literature, we use Bayes’s rule to combine the Census Bureau’s Surname List with various information from geocoded voter registration records. We evaluate the performance of the proposed methodology using approximately nine million voter registration records in Florida, where self-reported ethnicity is available. We find that it is possible to reduce the false positive rate among Black and Latino voters to 6% and 3%, respectively, while maintaining the true positive rate above 80%. Moreover, we use our predictions to estimate the turnout by race and find that our estimates yields substantially less amounts of bias and root mean squared error than standard ecological inference estimates. The open-source software is available for implementing the proposed methodology.
Article
How can we know how much racial animus costs a black presidential candidate, if many people lie to surveys? I suggest a new proxy for an area’s racial animus from a non-survey source: the percent of Google search queries that include racially charged language. I compare the proxy to Barack Obama’s vote shares, controlling for the vote share of the previous Democratic presidential candidate, John Kerry. An area’s racially charged search rate is a robust negative predictor of Obama’s vote share. Continuing racial animus in the United States appears to have cost Obama roughly four percentage points of the national popular vote in both 2008 and 2012. The estimates using Google search data are 1.5 to 3 times larger than survey-based estimates.
Article
In this paper we explore the effects of bank–borrower physical proximity on price and non-price aspects of small business lending in local credit markets. Along the price dimension, our analysis reveals that interest rates increase with bank–borrower distance and decrease with the distance between borrower and other competing banks. Along the quantity dimension, we observe that more distant borrowers are more likely to experience binding credit limits. We also show that the quantity effects of bank–borrower distance are concentrated among less transparent firms. Our findings are consistent with pricing based on marginal costs that reflect information-based factors, and are in contrast to the established paradigm, where banks adopt spatial discriminatory pricing rules when lending to small-sized enterprises.
Article
We use data from the 1993 and 1998 National Surveys of Small Business Finances to examine the existence of racial discrimination in the small-business credit market. We conduct an econometric analysis of loan outcomes by race and find that black-owned small businesses are about twice as likely to be denied credit even after controlling for differences in creditworthiness and other factors. A series of specification checks indicates that this gap is unlikely to be explained by omitted variable bias. These results indicate that the racial disparity in credit availability is likely caused by discrimination. Copyright (c) 2003 President and Fellows of Harvard College and the Massachusetts Institute of Technology.
Article
Historically, lenders have been accused of 'redlining' minority neighborhoods as well as refusing to lend to minority applicants. Considerable bank regulation is designed to prevent both actions. However, the strong correlation between race and neighborhood makes it difficult to distinguish the impact of geographic discrimination from the effects of racial discrimination. Previous studies have failed to untangle these two influences, in part, because of severe omitted variable bias. The data set in this paper allows the distinct effects of race and geography to be identified and it shows that the evidence for redlining is weak. Copyright 1996, the President and Fellows of Harvard College and the Massachusetts Institute of Technology.
Article
Racial differences in the receipt of financial inheritances help to explain why the average difference in wealth between black and white households is larger than the average difference in income. Using data from a panel of prime-aged males and from a representative survey of the U.S. population, the authors document the greater likelihood of white households receiving an inheritance than black households. Controlling for other factors which contribute to racial differences in wealth, the authors estimate that financial inheritances may account for between 10 percent and 20 percent of the average difference in black-white household wealth. Copyright 1997 by Oxford University Press.
Article
African- American motorist in the United States are much more likely than white motorists to have their car searched by police checking for illegal drugs and other contraband. The courts are faced with the task of deciding on the basis of traffic-search data whether police behavior reflects a rackial bias. We discuss why a simple test for racial bias commonly applied by the courts is inadequate and develop a model of law enforcement that suggests an alternative test. The model assumes a population with two racial types who also differ along other dimensions relevant to criminal behavior. Using the model, we construct a test for whether racial disparities in motor vehicle searches reflect racial prejudice, or instead are consistent with the behavior of non-prejudiced police maximizing drug interdiction. The test is valid even when the set of characteristics observed by the police is only partially observable by the econometrician. We apply the test to traffic-search data from Maryland and find the observed black-white disparities in search rates to be consistent with the hypothesis of no racial prejudice. Finally, we present a simple analysis of the tradeoff between efficiency of drug interdiction and racial fairness in policing. We show that in some circumstances there is no trade-off; constraining the police to be color-blind may achieve greater efficiency in drug interdiction.
Blattner Laura andScottNelson andJannSpiess 2021 Unpackingthe Black Box: Regulating algorithmic decisions
Minority entrepreneurs struggled to get small-business reliefloans The New York Times
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