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Roles of top management support and compatibility in big data predictive analytics for supply chain collaboration and supply chain performance

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Abstract

With the global digitalisation, big data has received growing attention from academicians and practitioners. However, only a few empirical studies examined the benefits of big data predictive analytics (BDPA) and its influence on supply chain collaboration (SCC) and supply chain performance (SCP). Addressing the identified gaps of the implementation of organisational information processing theory (OIPT), the current study provided the foundation to develop a conceptual framework. All relevant data were collected from 197 employees in the Chinese logistics industry. Partial least squares-structural equation modelling technique was performed. The obtained empirical results supported top management support and compatibility as critical factors for the adoption of BDPA. Moreover, BDPA exhibited positive influence on SCC and SCP. Additionally, SCC mediated the relationship between BDPA and SCP. This study presented significant theoretical contributions and provided guidelines that can benefit policymakers and organisations in the efforts of implementing BDPA for enhanced SCP. After all, improving SCP would benefit customers and the society in the case of reduction and wastage of resources.

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... Extant literature has mainly focused on top management support, highlighting it as a critical determinant of BA adoption (Shafique et al., 2024). Top management support strongly influences digital-enabled task performance, highlighting the importance of transformational supervisory leadership on employee performance in BA contexts (Shao et al., 2024;Wee et al., 2023). ...
... Top management support also moderates the association between the regulatory environment and BA adoption intentions . It has often been researched alongside technological factors to understand BA adoption in organizations and has been shown to mediate the effects of technological and organizational factors on BA adoption, including compatibility, competitiveness, and organizational readiness (Maroufkhani et al., 2023;Shafique et al., 2024). ...
... This support can help align the BA system with the organization's strategic goals and employees' work practices, enhancing perceived compatibility. OST suggests that employees are more likely to perceive BA systems as compatible when they receive clear and consistent support from top management (Maroufkhani et al., 2023;Shafique et al., 2024). Therefore, we propose Hypothesis 1b (H1b): Top management support positively influences employees' perceived compatibility with BA tools. ...
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In a world marked by constant change—politically, economically, socially, and technologically—research boundaries have become increasingly fluid and dynamic. The rigid structures that once defined disciplines and their corresponding methodologies are no longer adequate for addressing the complex problems and challenges facing contemporary societies. Problems such as climate change, global health crises, and socio-economic inequality demand novel, integrated approaches that draw from multiple disciplines. The boundary lines between fields of study are becoming less distinct, and in many cases, are being actively redefined. This volume, Rethinking Research Boundaries: Multidisciplinary Perspectives in a Changing World, brings together thought leaders, scholars, and practitioners from a wide array of fields to explore the evolving nature of research in an interconnected world. The primary aim of this work is to challenge traditional academic silos and promote a more holistic understanding of knowledge production, one that recognizes the benefits of interdisciplinary collaboration and cross-sector partnerships. The book is organized around key themes that reflect the urgency and relevance of interdisciplinary work in contemporary research. Topics range from the intersection of science and technology with social sciences and humanities, to new methodologies and epistemologies that embrace complexity, uncertainty, and diverse perspectives. These contributions seek not only to push the boundaries of traditional research but to envision how these boundaries can be redefined in ways that are responsive to the pressing challenges of our time. As you embark on this exploration of multidisciplinary, you will find that the very notion of "boundaries" is no longer a straightforward concept. Instead, it is an evolving terrain that requires us to rethink how knowledge is produced, communicated, and applied. This book is, in essence, a call to action—an invitation to break free from outdated frameworks and to engage in research that is both innovative and relevant to the changing world around us.
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More precisely, the study provides statistically significant direct effects with the help of meta-analysis and meta-structural equation modeling to remove the ambiguity in the literature. Third, apart from the above definitive relationships, mediation analysis contributes to academia in identifying significant mediating mechanisms related to innovation capability, supply chain integration and resilience. Innovation capability partially and significantly mediates between BA and supply chain integration/resilience. Fourth, meta-regression provides valuable insights related to DCS, national culture and type of economies in the supply chain context. In fact, this study is the first one to examine the effects of DCS and all dimensions of national culture on the BA−INV relationship and overcome certain limitations that exist in the literature (Oesterreich et al. , 2022; Ansari and Ghasemaghaei, 2023; Nakandala et al. , 2023). Practical implications Big data is captured through evolving digital technologies such as intelligent sensors, radio frequency identification tags, global positioning system (GPS) locations and social media, which generate large data sets. Thus, managers must extract value from such a large data set and transition from big data to BA. This transition encompasses retrieving unknown patterns and insights from big data, its interpretations and extracting meaningful actions (Gupta et al. , 2020; Hallikas et al. , 2021). This study confirms that organizational capabilities in terms of BA and innovation enable supply chain integration and resilience. Managers must concentrate on BA and innovation capability simultaneously rather than making a trade-off between capabilities (Morita and Machuca, 2018) to drive supply chain integration, resilience and performance. For example, Morita and Machuca (2018) study revealed that many companies are doing trade-offs between capabilities and innovation. Hence, the findings clarified confusion among practitioners and confirmed that BA improves innovation capability, consequently enabling higher supply chain integration and resilience. Thus, managers investing in innovation capability will be more confident about integration, resilience and performance outcomes. Originality/value This is one of the early studies that examine the underlying mechanisms of innovation capability, supply chain integration and resilience between BA and organizational performance. Moderation analysis with a DCS, national culture, type of economies and GDP per capita explains the heterogeneity between the BA and innovation capability relationship.
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The significance of big data analytics-powered artificial intelligence has grown in recent years. The literature indicates that big data analytics-powered artificial intelligence has the ability to enhance supply chain performance, but there is limited research concerning the reasons for which firms engaging in manufacturing activities adopt big data analytics-powered artificial intelligence. To address this gap, our study employs institutional theory and resource-based view theory to elucidate the way in which automotive firms configure tangible resources and workforce skills to drive technological enablement and improve sustainable manufacturing practices and furthermore develop circular economy capabilities. We tested the research hypothesis using primary data collected from 219 automotive and allied manufacturing companies operating in South Africa. The contribution of this work lies in the statistical validation of the theoretical framework, which provides insight regarding the role of institutional pressures on resources and their effects on the adoption of big data analytics-powered artificial intelligence, and how this affects sustainable manufacturing and circular economy capabilities under the moderating effects of organizational flexibility and industry dynamism.
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Over recent years, organizations have started to capitalize on the significant use of Big Data and emerging technologies to analyze, and gain valuable insights linked to, decision-making processes. The process of Competitive Intelligence (CI) includes monitoring competitors with a view to delivering both actionable and meaningful intelligence to organizations. In this regard, the capacity to leverage and unleash the potential of big data tools and techniques is one of various significant components of successfully steering CI and ultimately infusing such valuable knowledge into CI strategies. In this paper, the authors aim to examine Big Data applications in CI processes within organizations by exploring how organizations deal with Big Data analytics, and this study provides a context for developing Big Data frameworks and process models for CI in organizations. Overall, research findings have indicated a preference for a rather centralized informal process as opposed to a clear formal structure for CI; the use of basic tools for queries, as opposed to reliance on dedicated methods such as advanced machine learning; and the existence of multiple challenges that companies currently face regarding the use of big data analytics in building organizational CI.
Article
Big data analytics (BDA) adoption is a game-changer in the current industrial environment for precision decision making and optimal performance. Nonetheless, the determinants or consequences of its adoption in small and medium enterprises remain unclear, hence the objective of this study. Data analysis of 171 Iranian small and medium manufacturing firms revealed that complexity, uncertainty and insecurity, trialability, observability, top management support, organizational readiness, and external support affect significantly on BDA adoption. The findings confirm the strong impact of BDA adoption in small to medium-sized enterprises, marketing and financial , performance enhancement. Understanding the drivers of BDA adoption helps managers to employ appropriate initiatives that are vital for effective implementation. The results enable BDA service providers to attract and diffuse BDA in small to medium-sized enterprises.
Article
The importance of big data analytics, artificial intelligence, and machine learning has been at the forefront of research for operations and supply chain management. Literature has reported the influence of big data analytics for improved operational performance, but there has been a paucity of research regarding the role of entrepreneurial orientation (EO) on the adoption of big data analytics. To address this gap, we draw on the dynamic capabilities view of firms and on contingency theory to develop and test a model that describes the role of EO on the adoption of big data analytics powered by artificial intelligence (BDA-AI) and operational performance (OP). We tested our research hypotheses using a survey of 256 responses gathered using a pre-tested questionnaire from manufacturing firms in India with the help of the National Association of Software and Services Companies (NASSCOM) and the Federation of Indian Chambers of Commerce and Industry (FICCI). The results from our analysis indicate that EO enables an organisation to exploit and further explore the BDA-AI capabilities to achieve superior OP. Further, our results provide empirical evidence based on data analysis that EO is strongly associated with higher order capabilities (such as BDA-AI) and OP under differential effects of environmental dynamism (ED). These findings extend the dynamic capability view and contingency theory to create better understanding of dynamic capabilities of the organisation while also providing theoretically grounded guidance to the managers to align their EO with their technological capabilities within their firms.
Article
Big data has increasingly appeared as a frontier of opportunity in enhancing firm performance. However, it still is in early stages of introduction and many enterprises are still un-decisive in its adoption. The aim of this study is to propose a theoretical model based on integration of Human-Organization-Technology fit and Technology-Organization-Environment frameworks to identify the key factors affecting big data adoption and its consequent impact on the firm performance. The significant factors are gained from the literature and the research model is developed. Data was collected from top managers and/or owners of SMEs hotels in Malaysia using online survey questionnaire. Structural Equation Modelling (SEM) is used to assess the developed model and Adaptive Neuro-Fuzzy Inference Systems (ANFIS) technique is used to prioritize adoption factors based on their importance levels. The results showed that relative advantage, management support, IT expertise, and external pressure are the most important factors in the technological, organizational, human, and environmental dimensions. The results further revealed that technology is the most important influential dimension. The outcomes of this study can assist the policy makers, businesses and governments to make well-informed decisions in adopting big data.
Article
Big data adoption is a process through which businesses find innovative ways to enhance productivity and predict risk to satisfy customers need more efficiently. Despite the increase in demand and importance of big data adoption, there is still a lack of comprehensive review and classification of the existing studies in this area. This research aims to gain a comprehensive understanding of the current state-of-the-art by highlighting theoretical models, the influence factors, and the research challenges of big data adoption. By adopting a systematic selection process, twenty studies were identified in the domain of big data adoption and were reviewed in order to extract relevant information that answers a set of research questions. According to the findings, Technology–Organization–Environment and Diffusion of Innovations are the most popular theoretical models used for big data adoption in various domains. This research also revealed forty-two factors in technology, organization, environment, and innovation that have a significant influence on big data adoption. Finally, challenges found in the current research about big data adoption are represented, and future research directions are recommended. This study is helpful for researchers and stakeholders to take initiatives that will alleviate the challenges and facilitate big data adoption in various fields.
Article
This article aims to empirically investigate the factors that affects the adoption of big data analytics by firms (adopters and non-adopters). The current study is based on three feature that influence BDA adoption: technological context (relative advantage, complexity, compatibility), organizational context (top management support, technology readiness, organizational data environment), and environmental context (competitive pressure, and trading partner pressure). A structured questionnaire-based survey method was used to collect data from 231 firm managers. Relevant hypotheses were derived and tested by partial least squares. The results indicated that technology, organization and environment contexts impact firms' adoption of big data analytics. The findings also revealed that relative advantage, complexity, compatibility, top management support, technology readiness, organizational data environment and competitive pressure have a significant influence on the adopters of big data analytics, whereas relative advantage, complexity and competitive pressure have a significant influence on the non-adopters of big data analytics.
Article
Big data analytics is becoming very popular concept in academia as well as in industry. It has come up with new decision tools to design data-driven supply chains. The manufacturing industry is under huge pressure to integrate sustainable practices into their overall business for sustainable operations management. The purpose of this study is to analyse the predictors of sustainable business performance through big data analytics in the context of developing countries. Data was collected from manufacturing firms those have adopted sustainable practices. A hybrid Structural Equation Modelling - Artificial Neural Network model is used to analyse 316 responses of Indian professional experts. Factor analysis results shows that management and leadership style, state and central-government policy, supplier integration, internal business process, and customer integration have a significant influence on big data analytics and sustainability practices. Furthermore, the results obtained from structural equation modelling were feed as input to the artificial neural network model. The study findings shows that management and leadership style, state and central-government policy as the two most important predictors of big data analytics and sustainability practices. The results provide unique insights into manufacturing firms to improve their sustainable business performance from an operations management viewpoint. The study provides theoretical and practical insights into big data implementation issues in accomplishing sustainability practices in business organisations of emerging economies. Keywords Big-data analytics, Ecological-economic-social sustainability, Green practices, Sustainable Operations management, Structural equation modelling-artificial neural network, Emerging economies
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Theoretical contribution is a process which is based on the theory development and advancement in existing theory with some logics and facts. This study has focused on some theoretical contribution related question and their answers through the narrative review of literature. This study will highlight what is the theory? And what are the major building blocks of theory? How authors can contribute in theory? The answers for these questions during theoretical studies will enhance the impact of paper and also increase the chance of publication. This study also suggested how theoretical concepts can be practical implemented in the society and organizations to enhance organizational performance and validate the theory. Â
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The main objective of the study is to understand how big data analytics capability (BDAC) as an organizational culture can enhance trust and collaborative performance between civil and military organizations engaged in disaster relief operations. The theoretical framework is grounded in organizational information processing theory (OIPT). We have conceptualized an original theoretical model to show, using the competing value model (CVM), how BDAC, under a moderating influence of organizational culture, affects swift trust (ST) and collaborative performance (CP). We used WarpPLS 6.0 to test the proposed research hypotheses using multi-respondent data gathered through an email questionnaire sent to managers working in 373 organizations, including the military forces of different countries, government aid agencies, UN specialized agencies, international non-government organizations (NGOs), service providers, and contractors. The results offer four important implications. First, BDAC has a positive, significant effect on ST and CP. Second, flexible orientation (FO) and controlled orientation (CO) have no significant influence on building ST. Third, FO has a positive and significant moderating effect on the path joining BDAC and CP. Finally, CO has negative and significant moderating effect on the path joining BDAC and CP. The control variables: temporal orientation (TO) and interdependency (I) have significant effects on ST and CP. These results extend OIPT to create a better understanding of the application of information processing capabilities to build swift trust and improve collaborative performance. Furthermore, managers can derive multiple insights from this theoretically-grounded study to understand how BDAC can be exploited to gain insights in contexts of different management styles and cultures. We have also outlined the study limitations and provided numerous future research directions.
Article
The purpose of this study is to examine the extent of sustainable capabilities driven by corporate commitment resulting from the integration of big data technologies, green supply chain management, and green human resource management practices, and the extent to which these capabilities can enhance the broader firm performance. The study was also designed to investigate the degree to which green human resource management practices influence the integration of big data technologies with processes and enhance the relationships between green supply chain management practices, both internal and external, as well as their influence on sustainable performance. We used dynamic capabilities theory and proposed a conceptual research model which was tested empirically. The findings of our study establish the influence of big data driven strategies on business growth in terms of sustainable performance by considering internal processes that constitute sustainable capabilities. The study recommends the integration of green supply chain management, green human resource management practices, and big data management to enhance firms’ sustainable capabilities that lead to better sustainable performance.
Article
In marketing applications of structural equation models with unobservable variables, researchers have relied almost exclusively on LISREL for parameter estimation. Apparently they have been little concerned about the frequent inability of marketing data to meet the requirements for maximum likelihood estimation or the common occurrence of improper solutions in LISREL modeling. The authors demonstrate that partial least squares (PLS) can be used to overcome these two problems. PLS is somewhat less well-grounded than LISREL in traditional statistical and psychometric theory. The authors show, however, that under certain model specifications the two methods produce the same results. In more general cases, the methods provide results which diverge in certain systematic ways. These differences are analyzed and explained in terms of the underlying objectives of each method.
Article
Purpose Big data analytics (BDA) guarantees that data may be analysed and categorised into useful information for businesses and transformed into big data related-knowledge and efficient decision-making processes, thereby improving performance. However, the management of the knowledge generated from the BDA as well as its integration and combination with firm knowledge have scarcely been investigated, despite an emergent need of a structured and integrated approach. The paper aims to discuss these issues. Design/methodology/approach Through an empirical analysis based on structural equation modelling with data collected from 88 Italian SMEs, the authors tested if BDA capabilities have a positive impact on firm performances, as well as the mediator effect of knowledge management (KM) on this relationship. Findings The findings of this paper show that firms that developed more BDA capabilities than others, both technological and managerial, increased their performances and that KM orientation plays a significant role in amplifying the effect of BDA capabilities. Originality/value BDA has the potential to change the way firms compete through better understanding, processing, and exploiting of huge amounts of data coming from different internal and external sources and processes. Some managerial and theoretical implications are proposed and discussed in light of the emergence of this new phenomenon.
Article
This article sought to identify the drivers of Big Data adoption within the manufacturing and services sectors in India. A questionnaire-based survey was used to collect data from manufacturing and service sector organizations in India. The data was analyzed using exploratory and confirmatory factor analyses. Relevant hypotheses were then derived and tested by SEM analysis. The findings revealed that the following factors are important for both sectors: relative advantage, compatibility, complexity, organizational size, top management support, competitive pressure, vendor support, data management and data privacy. Statistically significant differences between the service and the manufacturing sectors were found. In other words, the relative importance of the factors for Big Data adoption differs between the sectors. The only exception was complexity, which was found to be insignificant in regard to the manufacturing sector. The factors identified can be used to facilitate Big Data adoption outcomes in organizations.
Article
Purpose: – With the rapid economic development of nations across the globe, there is proportionate increment in corresponding carbon footprint. There are numerous counter measures proposed to mitigate it in terms of legislation and policy framing. However, they have a shortsighted vision of predominantly focusing on manufacturing and transportation industry thereby neglecting one of the significant contributor of global emissions- agricultural industry. Among all the agri-food products, beef has the highest carbon footprint and majority of its emission are generated in beef farms. The issue is more intensive in developing nations where most of global cattle are raised and simultaneously farmers are less informed and aware of resources/technology to address emissions from their farms. Therefore, there is need to raise awareness among farmers and thereby incorporate carbon footprint as a major cattle supplier selection attribute by abattoir and processor and integrate it as a standard practice in procurement of cattle. Design/methodology: A novel framework based on big data cloud computing technology is developed for eco-friendly cattle supplier selection. It is capable of measuring greenhouse gas emissions in farms and assimilate into the cattle supplier selection process. Fuzzy AHP, DEMATEL and TOPSIS method is employed to make an optimum tradeoff between conventional quality attributes and carbon footprint generated in farms to select the most appropriate supplier. Findings: The proposed framework would assist in shedding the environmental burden of beef supply chain as the majority of carbon footprint is generated in beef farms. Moreover, the vertical coordination in the supply chain among farmers and abattoir, processor would be strengthened. The execution of the framework is depicted in case study section. Originality: The literature is deficient of ecofriendly supplier selection in the agri-food sector particularly in developing countries. This study bridges the gap in the literature by proposing a novel framework to incorporate carbon footprint into traditional supplier selection process via an amalgamation of big data, ICT and Operations Research. The proposed framework would assist in mitigating the carbon footprint of beef products as they have highest emissions among all agri-food products. This framework is generic in nature and can be implemented in any food supply chain.
Article
Purpose Although big data analytics (BDA) have great benefits for higher education institutions (HEIs), due to lack of sufficient evidence on how BDA investment can pay off, it is tough for HEIs practitioners to realize value from such adoption. The purpose of this paper is to propose a big data academic and learning analytics enabled business value model to explain BDA potential benefits and business value which can be obtained by developing such analytics capabilities in HEIs. Design/methodology/approach The study examined 47 case descriptions from 26 HEIs to investigate the causal association between the BDA current and potential benefits and business value creation path for big data academic and learning analytics success in HEIs. Findings The pressure of compliance with all legal and regulatory requirements and competition had pushed HEIs hard to adopt BDA tools. However, the study found out that application of risk and security and predictive analytics to higher education fields is still in its infancy. Using this theoretical model, the results provide new insights to higher education administrators on ways to create BDA capabilities for HEIs transformation and suggest an empirical foundation that can lead to more thorough analysis of BDA implementation. Originality/value A distinctive theoretical contribution of this study is its conceptualization of understanding business value from BDA in the typical setting of higher education. The study provides HEIs with an all-inclusive understanding of BDA and gives insights on how it helps to transform HEIs. The new perspectives associated with the big data academic and learning analytics enabled business value model will contribute to future research in this area.
Book
Harnessing the power of technology is one of the key measures of effective leadership. Leadership Strategies in the Age of Big Data, Algorithms, and Analytics will help leaders think and act like strategists to maintain a leading-edge competitive advantage. Written by a leading expert in the field, this book provides new insights on how to successfully transition companies by aligning an organization's culture to accept the benefits of digital technology. The author emphasizes the importance of creating a team spirit with employees to embrace the digital age and develop strategic business plans that pinpoint new markets for growth, strengthen customer relationships, and develop competitive strategies. Understanding how to deal with inconsistencies when facts generated by data analytics disagree with your own experience, intuition, and knowledge of the competitive situation is key to successful leadership.
Article
Purpose This paper aims to recognise the current state of big data analytics (BDA) on different organisational and supply chain management (SCM) levels in Brazilian firms. Specifically, it focuses on understanding BDA awareness in Brazilian firms and proposes a framework to analyse firms’ maturity in implementing BDA projects in logistics/SCM. Design/methodology/approach A survey on SCM levels of 1000 firms was conducted via questionnaires. Of the 272 questionnaires received, 155 were considered valid, representing a 15.5% response rate. Findings The knowledge of Brazilian firms regarding BDA, the difficulties and barriers to BDA-project adoption, and the relationship between supply chain levels and BDA knowledge were identified. A framework was proposed for the adoption of BDA projects in SCM. Research limitations/implications This study does not offer external validity due to restrictions for the generalisation of the results even in the Brazilian context, which stems from the conducted sampling. Future studies should improve the comprehension in this research field and focus on the impact of big data on supply chains or networks in emerging world regions, such as Latin America. Practical implications This paper provides insights for practitioners to develop activities involving big data and SCM, and proposes functional and consistent guidance through the BDA-SCM triangle framework as an additional tool in the implementation of BDA projects in the SCM context. Originality/value This study is the first to analyse BDA on different organisational and SCM levels in emerging countries, offering instrumentalisation for BDA-SCM projects.