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The Impact of Talent Management Strategies on Employee Retention

Authors:
  • University of Scholars

Abstract

In today's fiercely competitive business world, firms must prioritize employee retention. Strategies for talent management have drawn a lot of attention as successful solutions to this problem. This article offers a succinct summary of how talent management techniques affect employee retention. In-depth recruitment and selection procedures, employee training and development programs, methods for tracking performance and providing feedback, competitive pay and benefits, and promoting a healthy workplace culture are just a few of the strategies covered in the article. The results highlight how crucial these tactics are for improving employee retention rates, which in turn boosts output, lowers turnover expenses, and fosters a more engaged and devoted workforce. The purpose of this paper is to provide some effective personnel management techniques into practice so that organizations may establish a welcoming and rewarding atmosphere that encourages staff to stick around and contribute to the long-term success of the company.
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The Impact of Talent Management
Strategies on Employee Retention
Umma Nusrat Urme
Abstract
In today's fiercely competitive business world, firms must prioritize
employee retention. Strategies for talent management have drawn a lot of
attention as successful solutions to this problem. This article offers a succinct
summary of how talent management techniques affect employee retention.
In-depth recruitment and selection procedures, employee training and
development programs, methods for tracking performance and providing
feedback, competitive pay and benefits, and promoting a healthy workplace
culture are just a few of the strategies covered in the article. The results
highlight how crucial these tactics are for improving employee retention
rates, which in turn boosts output, lowers turnover expenses, and fosters a
more engaged and devoted workforce. The purpose of this paper is to provide
some effective personnel management techniques into practice so that
organizations may establish a welcoming and rewarding atmosphere that
encourages staff to stick around and contribute to the long-term success of
the company.
IJSB
Literature Review
Accepted 20 September 2023
Published 24 September 2023
DOI: 10.58970/IJSB.2209
ISSN: 2520-4750 (Online) 2521-3040 (Print)
Papers published by IJSAB International are licensed
under a Creative Commons Attribution-
NonCommercial 4.0 International License.
Keywords: Talent Management, Employee Retention, Job Satisfaction, Employee Development.
Volume: 28, Issue: 1
Page: 127-146
2023
International Journal of Science and Business
Journal homepage: ijsab.com/ijsb
Umma Nusrat Urme, Assistant Professor, Department of Business Studies, State University of
Bangladesh, 138, Kalabagan, Mirpur Road, Dhaka, Bangladesh.
About Author (s)
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Introduction
In today's fiercely competitive business landscape, organizations face the daunting challenge
of not only acquiring but also retaining top-tier talent, a mission-critical endeavor that exerts a
profound impact on their overall success (Kaushik & Gaur, 2022). Kaushik and Gaur (2022)
shed light on the alarming decline in staff retention within the IT sector of the Delhi-NCR region,
prompting a deep exploration of talent management techniques as potent tools to fortify
employee retention within this industry. This research, adopting a descriptive research
methodology, draws its sample from the IT workforce in the Delhi NCR region, unearthing
invaluable insights vital to the realm of talent management. The study unequivocally affirms
the robust, positive influence of talent management techniques on employee retention, thereby
underscoring their pivotal role in enhancing organizational effectiveness and productivity.
Similarly, Abdulmaleek (2020) underscores the significance of talent management strategies
in the context of employee retention, specifically within CHI Farms LTD. in Oyo State, Nigeria.
Employing multiple regression models, Pearson product moment correlation, and T-test
statistics, this study meticulously examines the dynamics of talent management strategies,
employee engagement, performance management, and compensation management in relation
to employee retention.
In a distinct geographical context, Yeswa and Ombui (2019) embarked on a study within the
Kenyan hotel industry, with the aim of uncovering the profound influence of talent
management strategies on employee retention. Drawing on established theories like equity
theory, Maslow's hierarchy of needs, human capital theory, and the resource-based view, their
research delved into the impact of reward systems, employee engagement, training, and career
management within the hotel industry. Their findings underscore the significant and positive
correlation between these strategies and the retention of employees, offering invaluable
insights to augment organizational practices. Furthermore, Kigo and Gachunga (2016)
ventured into the insurance industry, recognizing the pivotal importance of talent management
strategies in employee retention. Their descriptive study, encompassing five selected
insurance companies, seeks to elucidate the multifaceted factors influencing employee
retention, including talent acquisition, development, compensation strategies, and succession
planning. The study's results reveal crucial correlations that underscore the significance of
these talent management strategies. Meanwhile, Kumar (2022) addresses the persistent
challenge of high employee turnover within the rapidly evolving IT sector. Employing multiple
regression analysis, Kumar delves into the impact of talent management practices on employee
retention, highlighting the central role played by career development opportunities and
compensation plans in retaining employees. Hughes and Rog (2008) underscore the centrality
of talent management as a strategic imperative for enhancing employee recruitment, retention,
and engagement, emphasizing the importance of strategic alignment and unwavering
commitment to achieving these organizational goals. Satria and Nawangsari (2019) explore the
mediating role of job satisfaction, shedding light on how talent management strategies
influence employee retention. Finally, Nwoke and Iyiola (2021) investigate talent mobility as a
management strategy in SMEs in Ogun State, Nigeria, demonstrating its substantial impact on
employee retention.
Concurrently, Fahed Al-Serhan (2020) delves into the impact of talent management strategy
practices on retaining creative employees within selected real estate companies in Jordan.
These diverse studies collectively underscore the paramount significance of talent
management techniques in the realm of employee retention and their far-reaching implications
for organizational success. In today's highly competitive business environment, securing and
retaining top talent is a formidable task for organizations. Employee retention is significantly
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enhanced by talent management, a critical internal factor that profoundly influences a
company's success (Kaushik & Gaur, 2022). Abdulmaleek (2020) emphasizes the importance
of talent management in aligning employees' skills and talents with those of the organization.
Kaushik & Gaur (2022) further highlight the central role of individuals as the most vital
resource for efficient company functioning, underlining the imperative to elevate employee
performance. High employee turnover can be costly and disruptive, impacting productivity,
morale, and ultimately, the bottom line. To address this challenge, businesses increasingly
employ talent management strategies to retain their workforce. Talent, in this context, refers
to those who consistently excel and go above and beyond. Talent retention strategies
encompass fostering a friendly, family-oriented, and open-access culture, promoting
teamwork, optimizing compensation, succession planning, and investing in training and
development. This article explores how talent management strategies influence employee
tenure and their crucial role in cultivating a loyal and dedicated workforce. The study aims to:
(i) emphasize the significance of talent management techniques, (ii) investigate the connection
between talent management and employee retention, and (iii) provide practical insights to
employers. This article draws information from secondary sources, primarily online books and
relevant materials on this subject.
In the dynamic landscape of the modern business world, characterized by rapid technological
advancements and shifting market dynamics, the significance of talent management strategies
cannot be overstated. Organizations are increasingly recognizing that their success hinges on
not just attracting exceptional talent but also nurturing and retaining it. In an era where
knowledge and expertise are paramount, talent management has evolved beyond conventional
HR practices into a strategic imperative that encompasses every facet of the employee lifecycle.
As this article unfolds, we delve deeper into the multifaceted realm of talent management,
exploring how it shapes employee retention and contributes to organizational prosperity. By
synthesizing insights from a diverse array of studies, this article seeks to provide a
comprehensive understanding of the pivotal role played by talent management strategies in
today's competitive business environment.
Theoretical Framework
Talent Management
Talent management stands as a strategic cornerstone for organizations seeking to optimize
productivity and secure the commitment of their workforce in an era marked by fierce
competition (Kumar, 2022). It entails a concerted effort to identify, cultivate, and retain
individuals possessing coveted skill sets, fostering continuous learning and development,
recognizing and rewarding dedicated team members, and facilitating their progression within
the company. Notably, talent management practices emerge as pivotal determinants of
employee retention, ultimately contributing to an organization's effectiveness and overall
productivity (Kaushik, 2022).
Key Components of Talent Management
To propel an organization forward, employers must formulate a personnel strategy that aligns
with broader business objectives, exceeds employee expectations, upholds hiring
commitments, and leverages data-driven insights for informed workforce decisions (Kumar,
2022).
Benefits of Talent Management
Investing in the growth and engagement of employees translates into heightened creativity and
business success. Conversely, organizations grappling with talent acquisition or retention
challenges often grapple with diminished customer satisfaction and limited growth prospects.
Customer satisfaction becomes the driving force behind business growth, emphasizing the
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profound impact of fostering a workplace culture that encourages peak performance. Such a
culture positions organizations as the preferred employer, drawing top talent organically.
Equally important is the establishment of a talent pipeline, which enables rapid vacancy
fulfillment and ensures seamless operations in the face of unexpected departures (Hassanein
and Ozgit, 2022). Employees who receive regular strengths-based coaching not only acquire
new skills but also unlock their full potential, thereby elevating productivity. Retaining engaged
team members is generally more cost-effective than recruiting and training new staff, and
talented teams are better poised to devise innovative solutions and harness technological
advancements for maximum operational efficiency (Kumudha & Senthilkumar, 2012).
This theoretical framework underscores the transformative impact of talent management on
employee retention and organizational success, drawing insights from a diverse array of
studies, including those by Kaushik and Gaur (2022), Abdulmaleek (2020), Yeswa and Ombui
(2019), Kigo and Gachunga (2016), Kumar (2022), Hughes and Rog (2008), Satria and
Nawangsari (2019), Nwoke and Iyiola (2021), and Fahed Al-Serhan (2020). These studies
collectively emphasize that talent management is not just a human resources practice but a
strategic imperative for contemporary organizations striving to thrive in a highly competitive
environment.
The Talent Management Model
The Talent Management Model is a strategic framework that organizations employ to identify,
attract, develop, engage, and retain the best-suited individuals who can drive the company
toward its objectives and maintain a competitive edge. This model encompasses several key
phases and components. The Talent Management Model serves as a comprehensive roadmap
for organizations to optimize their human capital. It recognizes that employees are a valuable
resource and that investing in their growth, development, and job satisfaction is essential for
achieving organizational objectives and maintaining a competitive advantage in the dynamic
business world. By implementing this model, organizations can create a culture of excellence
and innovation while ensuring the longevity of their success.
ADP's Talent Management framework for 2023 is a holistic and strategic approach
designed to optimize an organization's human capital throughout the entire employee
lifecycle. This framework encompasses seven key stages:
1. Recruit: The first stage of talent management involves identifying and attracting top
talent. ADP emphasizes the importance of leveraging technology and data-driven insights
to streamline the recruitment process. By using AI-driven tools and analytics,
organizations can identify candidates who not only have the required skills but also align
with the company's culture and values.
2. Hire: Once suitable candidates are identified, the focus shifts to the hiring process. ADP
highlights the need for an efficient and transparent hiring process. This includes ensuring
that candidates have a positive experience during the hiring process and receive timely
feedback. Effective onboarding is also emphasized to help new hires integrate smoothly
into the organization.
3. Develop: Talent development is a crucial aspect of ADP's Talent Management
framework. Organizations are encouraged to provide continuous learning and growth
opportunities to their employees. This includes personalized development plans, training
programs, mentoring, and coaching to help employees reach their full potential. ADP
emphasizes the role of technology in delivering personalized learning experiences.
4. Engage: Employee engagement is a cornerstone of ADP's talent management
philosophy. Engaged employees are more likely to be productive, satisfied, and committed
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to their organization. ADP recommends using engagement surveys, feedback mechanisms,
and regular communication to gauge and improve employee engagement.
5. Perform: Performance management is seen as an ongoing and dynamic process in
ADP's framework. Instead of annual performance reviews, ADP advocates for continuous
feedback and goal setting. The use of technology and data analytics can help organizations
monitor and improve performance in real-time.
6. Recognize: Employee recognition is a vital component of talent management. ADP
encourages organizations to celebrate achievements and acknowledge contributions
regularly. Recognition can take various forms, from monetary rewards to verbal praise,
and should be aligned with an employee's performance and contributions.
7. Plan: Succession planning and career development are integral to ADP's talent
management approach. Organizations are advised to identify high-potential employees
and create clear career paths for them. Succession plans should ensure a smooth
transition when key positions become vacant.
ADP's Talent Management framework for 2023 is designed to create a cohesive and
employee-centric approach to talent management. By recruiting the right talent,
providing ongoing development and growth opportunities, fostering employee
engagement, and emphasizing performance management and recognition, organizations
can maximize the potential of their workforce. Additionally, ADP underscores the
importance of leveraging technology and data analytics to make informed talent
management decisions and ensure a competitive edge in today's dynamic business
environment.
Additionally, Anlesinya and Amponsah-Tawiah (2020) proposed a "Responsible Talent
Management Model," emphasizing the ethical and sustainable aspects of talent
management. This model promotes responsible practices that consider not only
organizational success but also the well-being and development of employees.
Incorporating insights from various studies, such as the integration of artificial
intelligence (Rožman et al., 2022) and digital models for specific contexts (Andari & Ella,
2021), talent management models continue to evolve. Research on talent management
models in different regions (Mahfoozi et al., 2018; Yazdani et al., 2020) and industries
(Hasanpour et al., 2019) provides valuable insights for customizing these frameworks to
suit diverse organizational needs. The multifaceted nature of talent management
underscores its importance as a strategic imperative for organizations aiming to attract,
develop, and retain top talent, ultimately contributing to sustained success and
competitiveness.
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Source: Website (ADP, 2023)
Talent Management Strategy
A talent management strategy promotes a productive, engaged staff, drives business results,
and aids in identifying and filling important skill gaps. Talent management strategy, as outlined
by Oracle NetSuite in 2021, is a comprehensive approach to managing an organization's
workforce to drive success and achieve strategic objectives. It encompasses several key
components, each playing a vital role in the overall talent management process:
1. Talent Strategy and Planning: Talent strategy and planning involve defining the
organization's talent needs, both current and future, to align with its strategic goals. It includes
assessing the skills and capabilities required to achieve objectives and developing a roadmap
for talent acquisition and development.
2. Sourcing and Recruiting: Sourcing and recruiting are the initial steps in attracting top talent
to the organization. This involves identifying potential candidates through various channels,
including job postings, social networks, referrals, and partnerships. It aims to create a pool of
qualified candidates from which to select.
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3. Selection and Hiring: Selection and hiring are critical phases in the talent management
process. This step involves evaluating candidates, conducting interviews, assessing cultural fit,
and making informed decisions to fill vacant positions with individuals who best meet the
organization's needs and values.
4. Developing: Talent development focuses on nurturing and enhancing the skills and
competencies of employees. It includes training, mentoring, coaching, and providing growth
opportunities to maximize their potential. Development efforts ensure that employees are
well-prepared to contribute effectively to the organization.
5. Retaining and Engaging: Retaining and engaging employees is essential for long-term
success. This component of talent management involves creating a positive work environment,
offering competitive compensation and benefits, recognizing and rewarding achievements, and
promoting a sense of belonging and commitment among employees.
6. Transitioning: Transitioning encompasses various aspects of managing changes within the
workforce. This may involve succession planning, promotions, role changes, or even
departures. Effective transitioning ensures a smooth and efficient flow of talent within the
organization.
Oracle NetSuite's talent management strategy emphasizes the importance of aligning talent
practices with business objectives. By strategically planning for talent needs, effectively
sourcing and recruiting, making wise hiring decisions, fostering employee development,
retaining top performers, and managing transitions, organizations can create a high-
performing workforce that contributes to their overall success. This framework provides
organizations with a structured approach to talent management, enabling them to adapt to
changing business environments and stay competitive in attracting, developing, and retaining
the best talent.
Source: Website (Holliday, 2021)
In the pursuit of an effective talent management strategy, organizations often turn to research
to understand the impact of their approaches. Studies like those conducted by Bethke-
Langenegger, Mahler, and Staffelbach (2011), Onwugbolu and Mutambara (2021), and Nzonzo
and du Plessis (2020) shed valuable light on the effectiveness of talent management strategies
in various contexts. Bethke-Langenegger, Mahler, and Staffelbach's (2011) research, featured
in the European Journal of International Management, delved into assessing the effectiveness
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of talent management strategies. Their findings emphasized the importance of aligning talent
practices with organizational objectives and the positive influence this alignment had on
performance and competitiveness. Onwugbolu and Mutambara (2021) contributed to the body
of knowledge by investigating the relationship between talent management strategies and
employees' job performance in the retail sector of Kwazulu-Natal, South Africa. Their structural
model analysis highlighted the significant impact that well-crafted talent strategies can have
on employee performance, offering insights into how these strategies can be tailored to specific
industries. Nzonzo and du Plessis (2020) explored critical success factors for integrating talent
management strategies with wellness interventions, revealing the potential synergy between
talent management and employee well-being. Their study underscored the importance of
considering holistic approaches to talent management that encompass employee health and
wellness. These studies collectively reinforce the idea that talent management strategies are
not one-size-fits-all but must be adapted to an organization's unique context and objectives.
They highlight the potential of talent management to enhance performance, drive
competitiveness, and contribute to overall organizational success. By leveraging research
insights and aligning talent practices with strategic goals, organizations can optimize their
talent management strategies and create a more engaged and high-performing workforce.
Benefits of Talent Management Strategy
Today's organizations understand the need for an updated talent strategy one that not
only aligns with corporate objectives but also produces results. Employees contribute
more and remain at their employment longer when they are content and feel like they
belong. With very few instances, workers will quit their jobs unless they are aware of their
possibilities for professional advancement and have the necessary support to pursue
those options (Taylor, 2018). Enhancing engagement and efficiency involves knowing what
each person brings to the table and placing people in roles and tasks where they can
contribute most. If companies want to recruit and keep in-demand talent, they must have
reliable, up-to-date standards on compensation data unique to their sector and
geographical region. Diversity may help with problem resolution by bringing new ideas
and broader views, and it also demonstrates how well a company represents the people
it works with (Kumudha & Senthilkumar, 2012).
Employee retention
The capacity of an organization to retain its employees is known as employee retention. It
refers to the plans a business creates to reduce the likelihood of staff turnover and the
procedures it implements to boost top talent retention. The first step in enhancing employee
retention is making the appropriate hire. Strategic onboarding procedures have been found to
improve employee commitment, engagement, and retention after that. Meaningful work and
competitive compensation, bonuses, and health benefits all aid in employee retention
(Domínguez-Falcón, Martín-Santana & De Saá-Pérez, 2016). For a variety of reasons, including
opportunities for career advancement and growth, meaningful work that makes use of their
skills and abilities, employees stick with their employers. Other factors that encourage
employees to stay are benefits and competitive compensation. (Marinako and Giousmpasoglou,
2019).
Measuring & Monitoring Employee Retention
Monitoring turnover and annual retention rates is the first step in measuring employee
retention. However, the most effective retention strategies gather and examine a wide range of
information, such as employee satisfaction and engagement, more detailed retention and
turnover data, and other concerns like absenteeism. These metrics provide a more thorough
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picture of employee retention, which may be utilized to increase employee satisfaction and
engagement, address management and culture challenges, and inform recruiting and hiring
tactics. The business is also able to concentrate its retention efforts on top people by looking at
these retention measures from a variety of perspectives. Some firms that see major,
anticipated swings in employee departures, such as those with sizable seasonal or contingent
workforces, may adjust their retention calculations to take those anticipated employee
exoduses into consideration. HR and business leaders can calculate numbers by manager,
longevity, and high and low performers, for example, to study specific elements of their
turnover rates, similar to how they do with retention rates.
Empirical Study
Impact of Talent Management Strategies on Employee Retention
1. Comprehensive Recruitment & Selection Process
Comprehensive recruiting and selection are the cornerstone of an efficient talent management
strategy. Businesses can improve their chances of keeping their best employees by actively
seeking out and recruiting the most qualified individuals for open positions (Kumar, 2022). To
do this, it is necessary to provide detailed job descriptions, explore several avenues for finding
candidates, employ stringent screening methods, and evaluate candidates for cultural
compatibility. Organizations may improve retention and morale by ensuring that the right
people are assigned to the correct jobs. The retention of employees can be significantly
impacted by a thorough recruitment and selection process. Organizations may attract and hire
people that are a good fit for the corporate culture, have the requisite skills and qualifications,
and are more likely to stick with the organization over the long term by putting in place a
rigorous and well-structured recruiting and selection process. Organizations can screen
applicants more efficiently and ensure that only those who fit the bill are chosen by using a
thorough process. This increases the likelihood of employee satisfaction and retention by
decreasing the risk of recruiting people who might not be a good fit for the company. Recruiters
may evaluate candidates' abilities, backgrounds, and competences considering the position's
needs thanks to a rigorous selection process. Organizations can reduce the likelihood of a
mismatch and resultant early turnover by establishing a strong fit between the candidate's
qualifications and the requirements of the post. Thorough hiring procedures frequently involve
evaluating individuals' values, attitudes, and cultural fit with the business. Since they are more
likely to feel at home and connected within the firm, hiring people who share its values and
culture can help increase employee engagement, job satisfaction, and retention (Alias, Nor, &
Hassan, 2016). Organizations can give candidates accurate and transparent information about
the position, the working environment, and career potential through a thorough selection
process. Candidates are less likely to have high expectations that could cause early unhappiness
and turnover when they have a clear idea of what to anticipate. Employers can find applicants
with growth potential and a desire to learn new skills through a thorough recruitment process
(Kumar, 2022) Employing people who are willing to learn and advance allows businesses to
offer them the proper training, development opportunities, and programs. This reduces the
likelihood of turnover by raising employee engagement and satisfaction (Alias, Nor, & Hassan,
2016). Regardless of whether a candidate is eventually chosen for the position, a thorough
recruitment process that prioritizes efficient communication, prompt feedback, and a positive
candidate experience can leave a lasting impression on candidates (Lockwood, 2007). Even if
they are not initially hired, applicants who have a pleasant experience during the hiring process
are more likely to have a positive impression of the company and consider future prospects
with it. Long-term employee retention can be improved and a talent pool for future openings
can be built as a result (Nilsson & Ellström, 2012). A thorough recruiting and selection process
assists firms in locating and attracting job applicants who are a better fit for the organization
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as well as the position they are applying for. Organizations can boost employee happiness,
engagement, and retention if they take steps to ensure a stronger match between the talents,
values, and growth potential of applicants.
2. Employee Development & Training Programs
A crucial people management tactic that increases employee retention is investing in their
growth and training. In addition to enhancing employee performance, providing opportunities
for professional development and skill improvement shows a dedication to their long-term
success. Organizations can build a sense of loyalty and engagement among their workforce by
offering continuous learning programs, mentoring efforts, and career advancement chances,
which lowers the likelihood that bright employees would look for opportunities elsewhere.
Programs for employee growth and training have a big impact on keeping employees.
Businesses that support employee development and offer opportunities for learning and
progress foster a healthy work environment that motivates staff to stick around and contribute
to the success of the company. Additionally, employees feel supported and valued by their
organization when they have access to growth and training programs. Employees may become
more confident and content in their roles as a result of acquiring new skills, knowledge, and
competences, which can increase job satisfaction. Employee retention is higher when they are
happy at work. Development and training programs assist staff in gaining the expertise
required for advancement. Employee retention and aspirations for higher roles are higher
when they perceive prospects for advancement inside the company. Employees are
encouraged to stick with the company when there are clear career routes and prospects for
advancement. Training and development initiatives help to boost motivation and engagement
among staff members. Employee engagement increases when they believe their employer
cares about their development and gives them the tools they need to succeed. Employee
turnover rates are decreased because engaged workers are more likely to be effective, content,
and dedicated to their company. Training and development initiatives give staff members the
information and abilities they need to do their jobs well. Employee performance and
productivity increase as they grow more skilled in their jobs. As a result, there is an
improvement in job satisfaction and sense of accomplishment, which in turn boosts employee
retention.
Businesses that support employee growth foster a sense of commitment and loyalty among
their workforce. Employees are more likely to reciprocate by sticking with the company for a
longer period of time when they are aware of the organization's efforts to support their growth.
This dedication and loyalty promote a positive workplace culture and lower turnover
(Domínguez-Falcón, Martín-Santana, & De Saá-Pérez, 2016). Moreover, companies with
extensive training and development initiatives are more appealing to potential hires.
Organizations that place a high priority on employee development and offer possibilities for
progress frequently attract top talent. Organizations may attract and keep high-performing
people by building a reputation for investing in employee development, which strengthens the
workforce. Training and development initiatives support an organizational culture of ongoing
learning and flexibility (Kontoghiorghes, C., 2016). Employees that are continually learning and
upgrading their skills are better equipped to deal with shifting business requirements and
market trends. Employees are more likely to stay because of their increased worth to the
company and job security. Additionally, Staff development and training programs support
greater job satisfaction, engagement, performance, and possibilities for career growth.
Organizations may lower turnover rates and retain top talent by making an investment in their
employees' growth and developing a friendly and inspiring work environment. (Marinako and
Giousmpasoglou, 2019)
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3. Competitive Compensation & Benefits
Top talent is attracted and retained in large part by competitive pay and perks. Employees need
to believe that they are being appropriately compensated for their abilities, knowledge, and
accomplishments, even when money is not the only driver. A commitment to employee
wellbeing is shown by a complete compensation package that includes competitive salaries,
performance-based bonuses, health benefits, retirement plans, and work-life balance
initiatives. Companies can successfully retain their high-performing staff if they proactively
analyze and modify their remuneration structures in accordance with market developments.
Reward strategy emerged as significant predictors of talent retention. (Matongolo et al, 2018)
The importance of competitive compensation and benefits for employee retention cannot be
overstated. When companies provide attractive and competitive compensation packages that
include salaries, bonuses, and benefits, it has a positive effect on employee satisfaction,
engagement, and loyalty (Kumar, 2022).
Companies can attract and hire top individuals by offering competitive pay and perks.
Organizations attract top personnel more readily when they provide pay and perks that are
comparable to or higher than industry standards. This enhances the possibility of luring in
qualified and experienced people who are more likely to contribute to the success of the
company and stay for the long run. Competitive pay and perks incentivize workers by praising
and rewarding their hard work (Kumar, 2022) Employees are more likely to feel satisfied with
their jobs when they believe they are being paid properly for their labor. Employee retention
rates increase because contented workers are less likely to look for work elsewhere.
Employees' financial stress is lessened when employers offer competitive pay and benefits.
Employees feel more financially secure when they are paid well and have access to perks like
health insurance, retirement plans, or paid time off. This consequently lowers the possibility
that workers will look for better-paying opportunities elsewhere and helps to increase
retention. Competitive pay and perks encourage employees to feel a feeling of commitment and
loyalty. Employee loyalty to a business increase when employers place a high priority on
providing fair and competitive rewards. Employees are more inclined to stick with a company
that values their contributions and gives them the resources they require financially. (Alias et
al., 2016) An organization's employer branding and market competitiveness can be improved
by a reputation for providing competitive pay and benefits. Job searchers are more likely to
apply for positions at companies with a reputation for offering good benefits. This may result
in a larger pool of competent applicants, giving the company more employment options and
lowering the danger of losing brilliant workers to rival companies.
Although providing competitive pay and benefits may require an initial outlay of funds, it can
result in long-term cost savings. Organizations can reduce the expenses of frequent turnover,
such as recruiting, training, and lost productivity, by keeping experienced and talented
workers. Long-term financial gains and a more stable workforce can come from investing in
competitive pay and benefits. High-performing individuals are more likely to stay with a
company that offers competitive pay and benefits. Top performers are acknowledged and
rewarded with competitive compensation and extra incentives to show that their contributions
are valued. Retaining top performers helps businesses maintain a robust and effective
workforce, which boosts stability and success (Marinako and Giousmpasoglou, 2019).
4. Performance Management & Feedback
For talent retention, it is essential to implement a strong performance management system
that includes frequent coaching and feedback. Employees can identify their strengths and areas
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for progress with the help of clear performance standards, periodic reviews, and helpful
feedback. Regular check-ins offer a chance to recognize and reward exemplary achievement as
well as connect individual goals with company objectives. Organizations can boost retention
and build a feeling of purpose among employees by promoting a culture of continual
development and rewarding employee efforts (Hassanein and Ozgit, 2022).
Processes for performance evaluation and feedback have a big impact on keeping employees.
Organizations that implement efficient performance management procedures and give regular
feedback to workers foster engagement, growth, and recognition, all of which boost worker
satisfaction and retention. Performance management procedures aid in doing just that.
Employees are more likely to feel motivated and engaged when they are clear about what is
expected of them and how their job contributes to the overall success of the company. Reduced
uncertainty and improved job satisfaction are caused by clear expectations and goal alignment,
which also helps explain higher retention rates. Performance management systems give
workers the chance to get feedback on their work and pinpoint areas where they can do better.
Employees can find the right possibilities for training and development by understanding their
strengths and areas for improvement thanks to regular feedback conversations and
performance evaluations. Employee retention for career advancement is higher when they feel
encouraged in their professional development (Marinako and Giousmpasoglou, 2019).
Organizations can use performance management procedures to thank and honor staff
members for their accomplishments and efforts. Formal recognition programs and timely,
detailed feedback go a long way toward making employees feel valued and appreciated. A
positive work environment is promoted and employee loyalty and retention are increased by
recognition and rewards. Successful performance management programs support continuing
discussions and interactions between managers and staff. Regular performance reviews and
feedback sessions allow chances to address any issues, offer suggestions, and offer assistance.
Employee engagement is boosted by this process of continuous development because they feel
that their thoughts and concerns are taken seriously. Employees that are engaged are more
likely to be content with their jobs and are less likely to quit their jobs (Alias et al., 2016).
Performance management procedures that are honest, open, and founded on measurable
standards have a positive impact on staff retention rates. Employees are more inclined to trust
the process and the company when they believe their performance reviews and comments are
performed in a fair and consistent manner. Fairness and openness in performance
management foster a positive image of the company and lower turnover (Alias et al., 2016).
Opportunities for career advancement are another topic that is frequently covered in
performance management systems. Managers can identify high-potential employees through
these discussions and assist them in creating goals for career growth within the company.
Employees are more likely to stay and advance their careers inside the company when they see
a clear path for advancement and feel that their employer supports their growth (Hassanein
and Ozgit, 2022). Performance management systems can include employee engagement
surveys to collect feedback on a variety of workplace factors, including leadership, job
satisfaction, and communication. Organizations may increase employee satisfaction and
retention by paying attention to employee feedback and taking appropriate action to resolve
any areas of concern. (Matongolo et al, 2018) Performance management and feedback
procedures help keep employees by setting clear goals, offering chances for growth,
recognizing accomplishments, and instilling a feeling of justice. Regular discussions and
comments foster engagement, enhance communication, and foster a positive work
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139
atmosphere. Organizations may boost employee satisfaction, motivation, and retention by
investing in efficient performance management.
5. Employee Engagement & Work Culture
Talent retention depends on building a positive workplace culture and increasing employee
engagement. Employees are more likely to remain dedicated and motivated if they feel
respected, empowered, and connected to their firm. Organizations may increase employee
engagement through encouraging open communication, applauding successes, encouraging
teamwork, and giving employees opportunity to participate in decision-making processes
(Marinako and Giousmpasoglou, 2019). Employee retention is greatly influenced by creating a
supportive work environment that supports work-life balance and is consistent with employee
values. One of the most effective tools in ensuring that employees stay engaged and committed
to their work is talent management. This sense of engagement or commitment toward their
work ensures in turn that these employees stay with the organization in the long run (Alias et
al., 2016). Employee retention is significantly impacted by workplace culture and employee
engagement. Employees feel connected, respected, and inspired to stick with a firm when it
actively fosters a positive work culture and actively encourages employee involvement
(Sweem, 2009). Strong employee engagement programs and a healthy work environment
promote a sense of belonging and purpose among employees. Employees have a stronger bond
with the company when they believe they work in a welcoming, inclusive environment where
their contributions are acknowledged and in line with the organization's mission. The chance
of turnover is decreased and employee satisfaction is raised by this sense of belonging and
purpose. A work environment that values regular feedback and open communication results in
increased employee engagement and retention. Employees feel appreciated and included in the
decision-making process when they have the chance to express their thoughts, offer their
insight, and receive feedback on how they are doing. Increased job satisfaction and a feeling of
being heard as a result improve staff retention (Hassanein and Ozgit, 2022). A workplace
culture that prioritizes employee development and progress motivates workers to stick with
the company. Employees are more willing to invest in their careers within the company rather
than looking for chances outside when they see prospects for learning, progression, and skill
development. Effective strategies to encourage employee retention include offering training,
mentoring programs, and distinct career routes inside the company. Retaining talent depends
heavily on an organizational culture that values and promotes employee efforts
(Kontoghiorghes, 2016). Employee motivation and job satisfaction are increased when their
efforts and accomplishments are recognized and appreciated. Regular rewards, incentives, and
chances for growth or promotions foster a supportive workplace culture that motivates staff
to stick around and rise within the company. Employees place a high value on an organizational
culture that promotes both of these goals. Higher employee retention rates are a result of
workplaces that value flexibility, support personal responsibilities, and encourage a good
work-life balance. Employee commitment to the company is higher when they feel that their
total well-being is respected and supported.
Strong leadership and efficient management techniques frequently help to create a positive
workplace culture. A healthy work atmosphere is created when leaders encourage open
communication, offer advice and assistance, and show a sincere concern in the welfare and
growth of their employees. Employee engagement, satisfaction, and motivation to stay with the
company are all higher when they perceive their leaders as being supportive of them (Ram &
Prabhakar, 2011). Collaboration and cooperation are important components of an
organizational culture because they promote employee engagement and retention. Employee
job satisfaction and loyalty to the company are increased when they have the chance to
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collaborate, share ideas, and contribute to team success. Creating a cooperative and friendly
workplace environment improves employee relations and lowers attrition. (Pandita and Ray,
2018). A key factor in employee retention is work culture and employee engagement. Talented
individuals are more likely to stay with an organization that prioritizes employee engagement,
fosters a great work culture, promotes growth and development, acknowledges employee
contributions, supports work-life balance, and demonstrates excellent leadership.
Organizations may improve employee satisfaction and retention rates by fostering a culture
where workers feel appreciated, engaged, and motivated. (Marinako and Giousmpasoglou,
2019).
6. Planning for Succession and Career Development
Another talent management tactic that helps with employee retention is a strong foundation
for succession planning and career paths. If they see prospects for growth and progress,
employees are more inclined to stay loyal to a company. Businesses may foster a sense of
loyalty and commitment by investing in high-potential employee identification and
development, development plans, and clear career progression tracks (Kumar, 2022)
Organizations may keep talented people who are interested in long-term growth and
development by outlining potential leadership positions and providing internal advancement
prospects (Marinako and Giousmpasoglou, 2019). Retention of employees is positively
impacted by succession and career planning. Employees feel valued, supported, and
encouraged to stay with an organization when succession planning is given top priority and
extensive career development options are provided. Career development programs and
succession planning initiatives give employees a clear idea of possible career trajectories inside
the company. Employees are more inclined to stick around and make an investment in their
long-term careers within the organization when they can see prospects for growth, skill
development, and progression. A clear career advancement plan makes it less likely for
employees to look for possibilities elsewhere. Career development programs and succession
planning help to increase job satisfaction and engagement levels. Employees feel supported
and valued by the company when they have access to training, mentoring, and development
opportunities that are in line with their professional aspirations. Employee retention rates are
lower when employees are engaged and satisfied because they are more likely to stay
committed to the company. As part of succession planning, the organization identifies high-
potential individuals and offers them chances for professional growth that will position them
for future leadership positions. Organizations show their dedication to identifying and keeping
top talent by investing in the development and career advancement of high-potential workers.
This encourages loyalty and makes it more likely that these workers will stay with the
company. As people advance in their careers or change roles, succession planning makes sure
that crucial knowledge and skills are kept inside the organization. Organizations can promote
seamless transitions, reduce interruptions, and maintain operational continuity by proactively
planning for future leadership needs and identifying qualified successors. This consistency and
efficient knowledge transfer help keep employees on board (Kumar, 2022). Career
development initiatives and succession planning strengthen employee commitment and
loyalty. Employees grow a sense of loyalty when they perceive that the company cares about
their professional development and offers them possibilities for promotion. Higher retention
rates are a result of employees' increased likelihood to stick with the company when they feel
valued and supported. Companies that place a high priority on career development and
succession planning generate strong employer brands and attract more candidates.
Organizations that provide clear growth paths and invest in their workers' development are
frequently attractive to job searchers. Organizations may attract and keep top people by
building a reputation for fostering career growth, which lowers the need for external recruiting
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and turnover. Career development programs and succession planning provide employees a
sense of stability in their jobs and confidence in the company. Employees feel more secure in
their employment when they perceive that the company cares about their professional
development and offers them possibilities for promotion. Due to worries about career
stagnation or a lack of advancement chances, this lessens the possibility that employees will
look for external options. Career development programs and succession planning have a
favorable effect on staff retention. They increase job happiness and engagement, identify and
keep high-potential employees, easy transitions, and improved corporate branding. They also
provide clear career routes. Organizations can encourage employees to stick around and
contribute to the long-term success of the company by making an investment in their career
growth and development. Rewards (Alias et al., 2016).
7. Positive Employer Brand
Organizations that possess a positive employer brand have more committed employees, while
those with negative reputations in terms of their employment affect an employee’s intentions
to leave the business. Therefore, employers must put strategies in place to enhance their
employer brand if they are to attract and retain employees. Institutions that embrace people-
oriented ness strategies as measures for employer branding succeed in retaining their
employees for longer (Hassanein and Ozgit, 2022) A positive employer brand has a significant
impact on employee retention. An organization attracts and keeps brilliant people who share
its values and culture when it has a solid and promising reputation as an employer (Davern,
2021). An organization with a strong employer brand will be more appealing to top candidates.
A company becomes a top choice for talented and high-performing people when it is recognized
for offering a great work environment, opportunity for growth, and employee-friendly
regulations. The total quality of the workforce is raised by hiring top talent, which also helps to
enhance employee retention rates. (Marinako and Giousmpasoglou, 2019) Higher levels of
employee engagement are fostered by a great employer brand. Employees are more likely to
be motivated, committed, and satisfied with their jobs when they believe the company is a
wonderful place to work. Employee retention is increased when employees are more engaged
because they feel a stronger connection to the company and are less likely to look for work
elsewhere. Employees who have a favorable impression of their employer are more likely to
feel loyal to them. Employees are more likely to stick around for the long run when they are
proud to be a part of the company and believe in its values and mission. Reduced turnover rates
are a result of strong workplace branding, which fosters a sense of community and loyalty
(Matongolo, Kasekende, & Mafabi, 2018).
Higher levels of employee morale and job satisfaction are correlated with a favorable employer
brand. Employees report higher levels of job satisfaction when they have a positive opinion of
the company and its culture. Feeling supported, valued, and having possibilities for personal
growth and development all contribute to this satisfaction. Employees that are happy at work
are more likely to stick with the company and help it succeed. A strong employer brand aids in
the retention of high performers (Davern, 2021). High-performing people are more likely to
prosper in an organization when it has a reputation for being an attractive place to work. These
workers are drawn to companies with strong employer brands, and once they join, they are
more likely to stick around thanks to the welcoming work atmosphere and the chances for
advancement and recognition (Reis, Sousa, & Dionísio, 2021).
A strong employer brand motivates staff to support the business and recommend qualified
prospects. Employees who are happy with their workplace and have excellent experiences are
more inclined to tell others about those positive experiences. This word-of-mouth
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recommendation may draw employees with similar interests who are more likely to fit in with
the company, improving the likelihood of employee retention. A strong employer brand might
result in lower hiring and training expenditures. A company that is well-regarded as an
employer will draw in more qualified applicants, which will save time and money on the hiring
process. As a result, there is less need for frequent hiring and expensive training of new
workers because of better employee retention due to a positive work environment and
supportive culture. Employee retention is significantly impacted by a great employer brand. It
increases employee engagement, develops pride and loyalty, boosts morale and job
satisfaction, keeps high-performing workers, produces word-of-mouth recommendations,
lowers recruitment and training costs, and attracts top talent. Organizations can foster a
culture that encourages employee retention and long-term success by investing in developing
and maintaining a positive employer brand (Davern, 2021).
Applications
The studies explored in this literature review provide valuable practical applications for
organizations seeking to improve their talent management strategies and enhance employee
retention. By leveraging these insights, organizations can strategically refine their talent
management approaches to better align with their overarching goals. Valuable takeaways
include the importance of effective recruitment and selection processes, which can be
optimized to ensure candidates' alignment with the company culture. Additionally, the
emphasis on employee development programs highlights the value of investing in training
initiatives that boost skills and career growth opportunities. Understanding the role of
compensation in employee retention allows organizations to design competitive compensation
packages that meet industry standards and employee expectations. The significance of
employee engagement underscores the need for initiatives such as regular feedback and
recognition programs. Shifting towards continuous performance management processes
ensures that employees receive timely feedback and support for improvement. Moreover,
insights into succession planning enable organizations to identify and nurture high-potential
employees for seamless transitions. Integration of technology and data analytics aids informed
decision-making in talent management. Ethical and responsible talent management principles
can promote employee well-being and organizational integrity. The studies also emphasize the
importance of customization for specific organizational contexts and continuous improvement,
reinforcing that talent management is an evolving, dynamic process. Overall, these studies offer
a comprehensive roadmap for organizations to enhance talent management practices and
ultimately contribute to their long-term success and competitiveness in the business
landscape.
Conclusion
Employee retention is significantly impacted by talent management methods in the cutthroat
corporate environment of today. Organizations can boost employee loyalty and commitment
by implementing thorough recruitment and selection procedures, employee development
programs, competitive pay, maintaining a great work environment, and offering opportunities
for growth and progress. Retaining great people improves productivity, innovation, and overall
organizational success in addition to lowering turnover costs. Organizations may create a
resilient workforce capable of fostering long-term sustainable growth by giving people
management methods top priority. It is essential to concentrate on a variety of tactics in order
to keep the talent. people retention starts with the initial recruitment process; creating a
successful recruitment process guarantees hiring the greatest people and contributes to
creating the drive to stay. The development of skills and the provision of a career path within
the business play a vital part in engaging the employee through the performance management
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system. As one of the main reasons for employment, wages and other types of compensation
are crucial to luring and keeping talent. Employee retention is aided by management support
and team development because they foster a positive work environment. While each of these
talent management techniques makes a contribution, together applying them improves
employee retention.
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Cite this article:
Umma Nusrat Urme (2023). The Impact of Talent Management Strategies on Employee
Retention. International Journal of Science and Business, 28(1), 127-146. doi:
https://doi.org/10.58970/IJSB.2209
Retrieved from http://ijsab.com/wp-content/uploads/2209.pdf
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... The notion of employee retention in the hotel industry is complex and vital to the survival of the organization (Jibril & Yeşiltaş, 2022). It includes a range of tactics and elements designed to hold on to skilled workers in the face of a fiercely competitive labor market (Urme, 2023). It entails establishing a positive work atmosphere, giving competitive pay packages, offering chances for professional growth and advancement, developing strong leadership, putting in place efficient communication channels, guaranteeing work-life balance, acknowledging and rewarding employee contributions, and fostering an engaged and satisfied workforce culture ( . ...
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The aim of the study is to investigate the influence of hotel reward systems on employee motivation and retention. Structured questionnaire was prepared to collect data from hotel employees of Bhubaneswar city of Odisha state. For first objective, questions on 12 parameters of hotel reward systems were framed and asked to respondents how these parameters influence employee motivation to work. For second objective, questions on 10 parameters were framed and asked to respondents how these parameters influence employee retention in hotels. Data is collected in the month of April 2024. Convenience sampling technique is used for data collection. Total 76 responses are found valid. Central tendency technique is used for the achievement of first objective and percentile method is used for the achievement of second objective. The findings of the first objective have concluded that promotions, increase in salaries, cash awards and training & development opportunities are the parameters of hotel reward systems which has the highest impact on employee motivation to work more effectively in their hotels. The findings of the second objective have concluded that Employees who feel valued and appreciated through the hotel's reward system are more likely to exhibit loyalty and commitment to the organization over the long term. The findings of the second objective have also concluded that non-monetary rewards, such as recognition programs or career advancement opportunities, contribute significantly to employee retention in the hotel industry.
... Organizations can identify high performers, pinpoint skills gaps, and create targeted development plans by maintaining comprehensive records. This level of insight is particularly valuable in the creative industries, where the ability to quickly assemble and deploy teams with the right mix of skills and experience can be a significant competitive advantage (Urme, 2023). ...
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This review paper explores the optimization of talent management in creative industries through the utilization of advanced database systems. Traditional talent management methods often lack the structure and objectivity provided by modern database-driven approaches, which leverage comprehensive talent profiles, advanced search algorithms, and robust analytics to enhance decision-making processes. Case studies from industry leaders like Pixar, Wieden+Kennedy, and Ubisoft illustrate the practical benefits of these technologies in recruitment, development, and overall talent optimization. The paper also discusses challenges such as data quality, privacy concerns, and resistance to change, providing practical recommendations for overcoming these obstacles. Creative industries can significantly improve their talent management practices by fostering a culture of data-driven decision-making and investing in comprehensive talent databases. Future research directions include the impact of AI and machine learning, integration of emerging technologies, and longitudinal studies on the effectiveness of database-driven approaches.
... In contrast, other researchers suggested that employee turnover could improve performance. One probable advantage of turnover was the exclusion of poor performing employees (Urme, 2023)On the other hand, Timotheo (2019) proposed that turnover might enhance performance if most of the turnover was by employees with longer or very short tenure. In their study conducted by Sirili and Simba (2021) where the researchers assessed the costs which the organization is ready to sacrifice. ...
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This paper describes the scenario of external recruitment and staff retention dilemma at Dar es Salaam University College of Education (DUCE) as experienced between 2021 and 2023. In a similar period, a newly appointed Principal of the College, immediately started to analyze the issue with intention to sort it out by conveying regular meetings with the Head of Departments and senior staff. The case investigated the root causes behind the increased turnover rates among academic staff at DUCE, specifically the case explored the effectiveness of the institution's recruitment policy, weighing the advantages and disadvantages of hiring from external sources versus promoting employees internally. Using the Resource-Based View (RBV) and Equity Theory as guiding frameworks, the study examined the implications of both recruitment strategies on employee morale, satisfaction, and the institution's overall credibility. The business case adopted analytical approach in order to present the event or situation of external recruitment and staff retention dilemma in the College as well as the actions and decisions which were implemented against the problem. The qualitative data were collected by this business case through discussion with the protagonists and analyzed using qualitative methods of explanation and discussions. The research employed a decision-making case design and qualitative approach, involving interviews with 5 key administrative members at DUCE, documentation was used in reviewing the secondary information such as turnover rates statistics and recruitment policy. Findings indicate that external recruitment, while beneficial for bringing in top talent and enhancing the institution's credibility, has demoralized internal staff, leading to higher turnover rates. Conversely, internal promotions enhance employee satisfaction and commitment but may not always meet the qualifications required for senior positions. The study concludes that a dual recruitment strategy, which balances internal promotions to boost morale and external hiring for specialized expertise, could be an effective solution to address the turnover dilemma. Recommendations include developing a robust internal control system, investing in staff capacity building, and aligning recruitment practices with government policies to ensure the institution's long-term sustainability and growth. In view of this, the business case proposes that the management need to strike the balance between the external recruitment objectives and the internal staff promotion procedures while keeping the employee retention system in place.
... Talent management also plays a role in shaping personnel adept at working within cross-functional teams, a critical aspect of thriving in a big data environment (Auerswald, 2019). Urme (2023) stresses the importance of continuous learning and adaptability among staff to keep pace with the rapid evolution of data technologies and methodologies. The strategic allocation of resources toward talent management is a critical leadership decision. ...
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The study investigates the impact of Big Data Management (BDM) on Big Data Decision-Making Capability (BDDMC) in the Malaysian public sector. Utilizing Structural Equation Modelling (SEM) technique to analyze survey responses from 192 public sector employees, the research identifies that leadership focus on big data and using technology for big data significantly enhance BDDMC. Conversely, it finds that talent management for big data and the organizational culture surrounding big data do not have a notable impact in this context. These findings provide critical insights for public sector organizations, suggesting that prioritizing leadership and technology can improve the strategic use of big data in decision-making processes, particularly in the Malaysian public sector.
... In such scenarios, the risk of losing key talent to competitors increases. Consequently, effective retention strategies become crucial to ensure the continuity of skilled personnel within the organization (Urme, 2023). Moreover, as experienced and highly skilled talent that retire or pursue other opportunities, organizations encounter the critical task of transferring their invaluable knowledge and expertise to the next generation of leaders (Murtic et al., 2024). ...
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In recent years, scientific publications on the topic of career management and succession planning (CMSP) within the field of business, management, and accounting have grown significantly. However, a comprehensive bibliometric review of CMSP research is lacking. This study aimed to fill that gap by examining 50 years of CMSP research using the Scopus database, VOS Viewer, and the Bibliometrix R-package. The analysis of 283 articles has uncovered that previous studies on CMSP have mainly focused on family firms, organisational career management, and family businesses. This pioneering study offers valuable insights to current scholars, future researchers, and practitioners by shedding light on CMSP’s evolution and by suggesting potential avenues for further research.
... To address the issue of employee turnover, organizations implement retention strategies encompassing recruitment, selection, training, development, compensation, job design, and performance evaluation [13] . These strategies aim to create a supportive work environment that fosters employee satisfaction and loyalty, ultimately contributing to organizational success [14] . In formulating effective retention strategies, organizations must consider the multifaceted reasons behind employee exits and tailor policies to address both personal and organizational factors influencing turnover [15] . ...
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Employee retention is a paramount concern in Dubai's thriving hotel industry, as turnover rates can significantly impact operational efficiency. The industry's ability to retain skilled employees directly impacts service quality and competitive advantage in delivering seamless experiences to guests. This study aims to examine the influence of Leadership Support, Training, and Compensation on employee retention in Dubai’s hotel sector. Through the administration of online surveys to 200 hotel employees and subsequent analysis using SPSS, significant relationships were uncovered between these factors and employee retention. Notably, training emerged as the most influential factor, followed by compensation and leadership support. These findings highlight the critical role of investing in robust employee training programs, offering competitive compensation packages, and fostering supportive leadership practices. Such initiatives are vital for enhancing retention within Dubai's competitive hotel sector, providing valuable insights for industry stakeholders seeking to fortify workforce stability. The outcomes also can be employed to improve operational effectiveness amidst the dynamic hospitality landscape and social protection system for the hotel industry employees of the region.
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Purpose: This study investigated how high-quality Leader-Member Exchange (LMX) relationships influence organisational performance, focusing on open communication, personal biases, and personality clashes in shaping these relationships and their outcomes. Design/Methodology/Approach: An empirical literature review was conducted by searching databases such as JSTOR, PubMed, and Google Scholar for articles related to LMX theory, communication, biases, and personality clashes. Peer-reviewed articles from recent decades were reviewed through abstracts and full texts, with thematic analysis used to synthesise the findings. Findings: High-quality LMX relationships, characterised by trust, mutual respect, and open communication, significantly enhance organisational performance. These relationships lead to greater job satisfaction, employee engagement, and productivity and support Organisational Citizenship Behaviours (OCB) and proactive behaviours, fostering innovation and collaboration. However, personal biases, the underutilisation of skilled personnel, failure to recognise potential talent and inadequate succession planning were identified as factors that could hinder effective communication and overall organisational performance. Practical Implications: Organisations should improve LMX relationships by enhancing communication, addressing biases through targeted training, and implementing strategic talent management. Recognising and developing potential talent, aligning roles with skills, and establishing clear succession plans are essential for optimising leader-subordinate interactions and boosting organisational performance. Originality/Value: This study provides a detailed review of how high-quality LMX relationships affect organisational performance. It emphasises the importance of communication and addressing biases and personality clashes to enhance leadership effectiveness and organisational success.
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The study intends to find out the existing Talent management program and practices of SUC and determine the extent of implementation of Talent management. The researcher used simple random sampling results of about 142 employee-respondents and it was held in Samar State University. A descriptive-evaluative survey design was used to assess the talent management practices and strategies presently implemented within the locale of the study. Talent management practices of the SUC resulted from the majority of various ‘yeses’ in the form of frequency. Employee engagement practices, suggestion boxes, and training Needs Survey resulted in 138 (95.50) and 114 (80%) yeses from the employee-respondents. It was emphasized that work ethic 121 (85%) and job expertise 121 (85%) are the major characteristics that define talent. It was also suggested that strategies of SUC must provide training and development (87.50%), rewards, and bonuses (77.50%). The study also found out that informal succession planning is exercised with a rating of 80% or 114, thus formal succession management of talents must be implemented. SUC Support in pursuing a doctorate of employees has a compelling score of 110 (77.50%). The majority of employee respondents choose incentives 128 (90%) as monetary and training and development opportunities, and 103 (72.50%) as non-monetary rewards as part of their reward and recognition. The extent of implementation of talent management strategies, and process improvement results to ‘significantly implemented’ except for one ‘company process help work improvement was only ‘moderately implemented’. In management improvement, all resulted in ‘significantly implemented’ same as to work environment improvement. The Researcher suggests that these talent management strategies must be fully implemented as an anchorage for the success of talent retention and the satisfaction of employees within SUC.
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Objective: The objective of this study is to investigate the factors influencing readers’ choice between audiobooks and physical books. The research focuses on how perceived ease of use and attachment to printed books affect the intention to adopt audiobook services. Theoretical Framework: The Technology Acceptance Model (TAM) is a prominent theory in the field of information systems that explains how users adopt new technologies. Method: For this research, the methodology comprises quantitative method, PLS-SEM analysis, and structural model evaluation. Data collection was carried out through online questionnaires. Results and Discussion: The study supports the role of Perceived Ease of Use (PEOU) in increasing Perceived Usefulness (PU) for audiobooks. Attachment to physical books seems to be a complex factor not solely influenced by ease of use or perceived benefits of audiobooks. Research Implications: The study highlights the importance of user-friendly audiobook platforms. Providers should design intuitive interfaces and emphasize ease of use to attract new customers, communicate the practical benefits of audiobooks, such as convenience and utility, consider offering resources or programs that improve technology literacy and comfort, and develop strategies to address attachment by emphasizing how audiobooks can complement, rather than replace, the traditional reading experience. Originality/Value: This study contributes to the literature by highlighting attachment to traditional reading formats as a factor influencing audiobook adoption. Previous TAM studies primarily focused on perceived ease of use and perceived usefulness. This study suggests that emotional attachment to physical books can be a resistance mechanism hindering audiobook adoption.
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Background: In the Delhi-NCR region, staff retention is dropping in the IT sector. Talent management techniques are proposed in this study as elements that boost employee retention in the IT industry. Objective: Understanding the notion of talent management, the effects of recruiting and selecting candidates, coaching and mentoring, and compensation on employees' performance, are the goals of this study. The study used a descriptive research methodology. Employees in the Delhi NCR region's IT sector made up the sample of respondents. Results: The study discovered that employee retention was positively and significantly impacted by talent management techniques. Conclusions: The conclusion 285 respondents were chosen from the IT industry employees using basic random sample methods and stratified sampling methods. The structured questionnaire was made for the analysis Descriptive statistics, correlation and regression analyses were used for the data analysis. Findings of this study was that talent management practices are important factors for the consideration of employee retention for organization effectiveness and productivity.
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This study aims to develop a deeper understanding on talent management strategies to encourage employee engagement in the tourism industry of the Middle East during and after COVID-19 and further to reveal the impacts of employee engagement on customer satisfaction. This study was conducted qualitatively, where open-ended questions were posed to 37 managers through semi-structured interviews. Managers in the human resource domain of numerous hotels across the Middle East located in countries such as Lebanon, United Arab Emirates, Egypt, Jordan, Bahrain, Qatar, Saudi Arabia, Turkey and the Sultanate of Oman participated in the study. The majority of Hotels had five-star ratings, and others four-star. The study themes were qualitatively developed from the data using inductive content analysis deployed in QSR NVivo. The results showed that by implementing appropriate talent management strategies, engagement and, consequently, job satisfaction of hotel staff could be enhanced. The COVID-19 pandemic showed that realistic targets must need be set for the effective retention of talented employees. The results imply that a lack of resources and investments in talent management strategies (e.g., reward system) can lead to the loss of talented employees. The overarching impact of talented employees is increased customer satisfaction as service quality is improved and interactions between staff and clients are enhanced. The results are beneficial for scholars as well as leaders in the hotel industry of the Middle Eastern region.
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The claim that human resources or human capital is the most important and valuable asset of organizations is widespread and widely accepted. For this reason, one of the biggest challenges for organizations is to find the right employees with the necessary skills, high potential, and talent. However, the challenge for organizations is not only to find, but also to retain and to use the potential of talented employees. The main aim of this study is to identify the HRM practices which most significantly affect the retention and commitment of talented employees. Based on factor analysis, individual factors of HRM practices were identified. Through canonical analysis, the relationships between the identified factors of HRM practices, talent retention (the intention of talented employees to remain in the organization), and the organizational commitment of talented employees were identified. One of the most important results of the study is the identification of human resource management practices that are most strongly associated with talent retention and commitment.
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The aim of this paper is to present a systematic literature revision (SLR) that shows the relationship between the concept of employer branding (EB) and talent management (TM). Based on the EB model proposed by Backhaus and Tikoo in 2004, and the macro-contingent model for talent management introduced in 2019 by King and Vaiman, we intend both to analyse the theory correlating the EB concept and TM, and to identify TM dimensions that are reflected on the EB concept. A systematic literature revision was carried out using the Preferred Reporting Items for Systematic Reviews (PRISMA) protocol in order to identify and sum up the most relevant studies of the last 10 years concerning these topics. Findings show that scientific literature on the subject grew considerably in the last four years, reflecting the rising concern over the creation of an employer brand at the organisational level. EB explores talent attraction and retention particularly, though, unexpectedly, is also becoming a concept explored by nations to attract a qualified workforce. Analysing selected articles, we may conclude that EB is clearly considered as a tool within the largest process of talent management.
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This study aimed to analyze the factors that influence employee talent management and their impact on job satisfaction, job performance, and commitment sustainability. The study was conducted on workers in five companies located in Karawang Regency (pallet plastics, automotive, and hospitality industries) and Bogor (garment industry) located in the province of West Java, and South Tangerang (heavy tractor industry). This sample of respondents will answer the questionnaire in the questionnaire.) in Banten province. Data collection was conducted through questionnaire sharing with a sample of 250 employees, as well as interviews and focus group discussions (FGD) with a number of stakeholders. Questionnaires before being applied in field studies were examined using Pearson and Cronbach Alpha approaches in order to identify the level of validity and reliability. The analysis of the research was conducted using Structural Equation Modeling (SEM) approach with the help of the Lisrel 8.70 program. The results show that organizational culture factors, transformational leadership, and job sharing have a positive impact on employee talent management, and talent management itself has an impact on job satisfaction, job performance, and commitment sustainability. It is recommended in the development of this talent-based workforce that the above factors should be considered along with the highest contributing factors to each factor. Received: 22 March 2021 / Accepted: 27 July 2021 / Published: 5 September 2021
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Purpose This study aims to examine the role of talent management (TM) in improving organizational sustainability (OS). The study also investigates employees’ sustainable behaviour (SB) in achieving three-dimensional sustainability goals (i.e. economic, social and environmental). Design/methodology/approach This study focused on medium and large-scale manufacturing firms, whereas the sample size was 196 firms. Data was collected through close-ended questionnaires using the cluster sampling technique. The partial least square-structural equation modelling was used to estimate the modelled relationships. Findings Results show a significant direct impact of TM on OS. Likewise, the results also show a substantial impact of all three dimensions of TM (acquisition, development and retention) on OS. Results confirm that employees’ SB positively mediates between TM and OS. Research limitations/implications The study focuses on the manufacturing sector of Pakistan. The study’s findings imply that TM strategies are an indispensable source of sustainability to attract, develop and retain talented employees in the situation of talent shortage. Moreover, sustainable employees’ behaviour is also depicted as a positive role between TM and OS because sustainable success is not only required the expertize of employees, but it also needs the dedication of employees. Practical implications This study enhances the understanding of TM’s role in improving the OS. The findings imply that a firm should consider TM as the apex strategy for elevating the performance. Findings also reveal the need to adopt a comprehensive strategy or system to manage the talent of an organization. Originality/value Linking the TM with OS and SB is the novelty of the study.
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Orientation: The current demands in organisations continue to challenge the need for creative, flexible and responsive talent to ensure customers’ needs are met. This demanding environment puts more emphasis on employee wellness management to ensure talent efficiency and effectiveness. Research purpose: The purpose of this study was to determine the critical success factors that influence the adoption and integration of talent management strategies with wellness interventions. Motivation of the study: There is limited research on a holistic and integrated approach of how talent management strategies should be effectively integrated with wellness interventions in organisations. Research approach/design and method: A qualitative enquiry was adopted where 10 in-depth interviews with human resource professionals within South African organisations were conducted. The transcribed interviews were analysed using the thematic analysis process. Main findings: The qualitative results showed that the organisational environment inextricably influenced the adoption and integration of talent management strategies and wellness interventions. In addition, the most critical success factor realised for this study was the establishment of a talent-wellness organisational culture. Practical/managerial implications: Human resource professionals should have an in-depth understanding of the impact of holistic talent management and wellness strategies in their organisations. Contribution/value addition: This study brought to the fore that talent management without aligned wellness interventions will not optimise talent. It also indicated the critical success factors essential for integrating talent management strategies with wellness interventions.
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In a continuously changing business environment, it is the responsibility of the HR department in organizations to secure and retain the talent necessary for productivity and development. IT sector is one of the most growing sectors and facing the challenge of employee turnover at a high rate. The objective of the study was to investigate the contribution of talent management practices in employee retention. A descriptive study was conducted to find the impact of talent management strategies on employee retention. A multiple regression model was developed to analyze the relationship between the variable of talent management and employee retention. It was found that employees prefer to stay in an organization that provides the opportunity to develop and grow on the career ladder also the compensation plans are very helpful in attract and retain the employees. The study will be useful for planning, drafting, and executing various strategies to retain the employee. The study can be generalized to other sectors and there is the scope of future research with the other aspects of the workforce e.g. work-life balance, employee engagement in connection with employee retention.