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Communication Practice for Team Science

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Abstract

Communication—the conversations, connections, and combinations that bring new insights to complex problems—is at the heart of successful crossdisciplinary collaboration (National Academy of Sciences, Committee on Facilitating Interdisciplinary Research and Committee on Science Engineering and Public Policy (NAS), (2004). Facilitating Interdisciplinary Research. National Academies Press, Washington, DC). In the spirit of “practice makes permanent”, teams will benefit from practicing structured dialogue in which deep engagement with one’s collaborators is the norm rather than the exception. This type of practice can help teams create a dialogical communication culture that establishes deep listening and close engagement as community norms. In this chapter, the authors describe the Toolbox dialogue method, a specific approach to structured dialogue designed to encourage a dialogical communication culture. Instructions are provided for using the Toolbox dialogue method, which can support teams in working through challenges and successfully pursuing project objectives in practice sessions as brief as 10 minutes.KeywordsCollaborationDialogueReflexivityPerspective takingInterdisciplinaryToolbox

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... These differences yield distinct perspectives regarding assumptions, strategies, and beliefs related to such things as the use of quantitative and qualitative data, the methods for collecting data, importance of stakeholder engagement, and motivations for research (e.g., community benefit or intellectual curiosity). Although bringing different perspectives together is the point of collaboration, failure to understand them can strongly influence the development of effective communication and the trust necessary for building the relationships necessary for successful collaboration [20][21][22][23]. ...
... Communication is key. O'Rourke provides an excellent overview of the practice of communication [23]. Assuming how others think and feel, why they act the way they do reduces the listening a person does and, therefore, effectively reduces communication and increases opportunities for misunderstanding. ...
... Regardless of the selection process, it is important to communicate individual perspectives regarding assumptions, strategies, and beliefs related to such things as the use of quantitative and qualitative data, the methods for collecting data, importance of stakeholder engagement, among others. O'Rourke et al. [23] provides an important discussion about the practice of communication related to the facets of a person's cognitive and disciplinary frame of reference. This should be explored because they influence many aspects of relationship development. ...
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The development of relationships between individual team members is critical to effective collaboration. Whether you are a person who considers themselves a team member or a team facilitator, the development of quality relationships influences the extent to which the shared goals of the project are achieved by the team. It is important to intentionally facilitate the emergence and growth of relationships using a variety of processes whereby team members can learn more about each other’s characteristics—behavioral styles, approaches to research, motivational drivers, world views, values, talents, and interests. The extent to which these characteristics are explored will be dependent on the context/complexity of the project and the extent to which team members have worked with each other in the past (i.e., team history). This chapter focuses on the importance of accounting for the compositional characteristics of team members—e.g., behavior patterns, motivational drivers, personality, dispositions, demographics, cultural heritage, etc.—as an inherent part of the collaborative process. Learning to respect, manage, and navigate the differences in these characteristics in your specific context is important to team development and its long-term effectiveness.KeywordsCollaborationDispositionsSurface-level characteristicsDeep-level characteristicsCognitive and disciplinary characteristicsPersonal characteristics
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Groups, like individuals, often develop habitual routines for dealing with frequently encountered stimuli. Although such routines are consequential for group life and work, little is known about them. This paper reconnoiters the territory of habitual behavior in groups that perform work within organizations. We offer a definition of group habits, identify their functions and dysfunctions, suggest how they develop and are maintained, and identify the circumstances when they are likely to be altered or abandoned. Throughout, we give special attention to the social nature of habitual routines in groups, to the interaction between habitual behavior and group life cycle phenomena, and to the role of the organizational context in prompting, shaping, and terminating habitual routines.
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