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Global Studies On Management
Information Systems
Editors
Elif KARTAL, Emre AKADAL, Gökhan ÖVENÇ, Saeed TABAR
100th ANNIVERSARY OF THE REPUBLIC BOOKS
GLOBAL STUDIES ON
MANAGEMENT INFORMATION
SYSTEMS
EDITORS
Assoc. Prof. Elif KARTAL
Istanbul University, Faculty of Economics, Department of Management Information Systems, Istanbul, Turkiye
Assoc. Prof. Emre AKADAL
Istanbul University, Faculty of Economics, Department of Management Information Systems, Istanbul, Turkiye
Assoc. Prof. Gökhan ÖVENÇ
Istanbul University, Faculty of Economics, Department of Management Information Systems, Istanbul, Turkiye
Assist. Prof. Saeed TABAR
Ball State University, Department of Information Systems and Operations Management, Muncie, U.S.A.
iv
This book was published as part of the Istanbul University Press’ 100th Anniversary
of the Republic book project.
v
CONTENTS
....................................................................................................................................................vii
CHAPTER 1 / BÖLÜM 1
........................................................................................................................................
CHAPTER 2 / BÖLÜM 2
...........................................................................................................................................53
CHAPTER 3 / BÖLÜM 3
.............................................................................................................................
CHAPTER 4 / BÖLÜM 4
.................................................................................................................
CHAPTER 5 / BÖLÜM 5
THE POTENTIAL AND DISADVANTAGED GROUPS
..................................................................................
CHAPTER 6 / BÖLÜM 6
.............................................................................................................................
CHAPTER 7 / BÖLÜM 7
Gökhan ÖVENÇ ......................................................................................................................................................
CHAPTER 8 / BÖLÜM 8
Elif KARTAL ...........................................................................................................................................................
CHAPTER 9 / BÖLÜM 9
Zeki ÖZEN ...............................................................................................................................................................
vi
CHAPTER 10 / BÖLÜM 10
DIMENSIONAL DATASETS
.............................................................................................................................................................
CHAPTER 11 / BÖLÜM 11
Mehmet Hakan SATMAN, Emre AKADAL ...........................................................................................................
CHAPTER 12 / BÖLÜM 12
...................................................................................................................
CHAPTER 13 / BÖLÜM 13
.................................................................................................................................333
CHAPTER 14 / BÖLÜM 14
.............................................................................................................................................................
CHAPTER 15 / BÖLÜM 15
............................................................................................................................
CHAPTER 16 / BÖLÜM 16
........................................................................................................................................................
CONTENTS
vii
PREFACE
th
th
st
to failure to set their strategies based on evidence or to adjust to technological changes.
viii
missions.
PREFACE
CHAPTER 16 / BÖLÜM 16
USABILITY EVALUATION METHODS:
HOW USABLE ARE THEY?
MUTLU*
ABSTRACT
Keywords:
ÖZ
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
Tuğba MUTLU
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
Tuğba MUTLU
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
think aloud protocol
Remote testing
Tuğba MUTLU
coaching method
Performance measurement
Co-discovery learning technique
question asking protocol
retrospective testing technique
teaching method
shadowing method
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
cognitive walkthrough
Heuristic evaluation
feature inspection method
pluralistic walkthrough
Perspective-based inspection
Tuğba MUTLU
Formal usability inspection
consistency inspection method
standards inspection,
Field observation
focus group method
interviewing the user
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
system logs
Questionnaires and surveys
Tuğba MUTLU
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
Tuğba MUTLU
Journal of
Web Librarianship, 16
Formative Evaluation
Summative Evaluation
Cost-Justifying Usability: An Update for an Internet Age
International Journal of Medical Informatics,128
Usability Evaluation
The human-computer interaction handbook: fundamentals, evolving technologies, and emerging app-
lications
Usability Evaluation Of Mobile And Desktop Websites: A Study Of Comparing Usability
Evaluation Methodologies
A literature review about usability evaluation methods for
e-learning platforms
International Journal of Compu-
ter Trends and Technology, 22
Communications and Infor-
mation Technology (ICCIT)
Proceedings of the 5th International Conference on Sustainable In-
formation Engineering and Technology
International Journal of Human-Computer Interaction, 13
Usability Testing
Communicationf of the ACM,
48(
Ergonomics of human-system interaction — Part 210: Humancentred design for intera-
ctive systems. Technical report, International Organization for Standardization
Usability Evaluation in Industry
Formative vs. Summative Evaluations
USABILITY EVALUATION METHODS: HOW USABLE ARE THEY?
Journal of Librarianship and Information Science52
Usability testing and system evaluation
Human-Computer Interaction. Applications and Services, 85
Defining Usability
Usability Engineering
Usability 101: Introduction to Usability.
PC/Computing, 5
Handbook Of Usability Testing: How to Plan, Design, and Conduct Effective
Tests
Usability First — Why Usability Design Matters to UI/UX Designers
Usability Evaluation Basics.
Behaviour & Information Technology, 22
Symbiosis Of Human And Artifact: Future Computing And Design For Human-Com-
puter Interaction, 20B
International Journal of Medi-
cal Informatics, 83
2014 3rd International Conference on User Science and En-
gineering (i-USEr)
The Communications of the Association for Information Systems, 9