A 'Digital First' Approach to Wellbeing Education and End of Life Planning

Abstract

This project reimagions and modernises hospice wellbeing content and online delivery at Michael Sobell House and Harlington Hospice. A new 'Wellbeing Hub' is being developed and will host new content to better engage with the local community. By integrating hospice wellbeing content alongside more generalised wellbeing content it is hoped that a symbiotic bridge between the two areas will be created. It is also hoped that by providing the general public with engaging hospice wellbeing content prior to the need for receiving care, the transition to hospice care will be easier and less daunting in the future. Technology has an important role to play in many people's care planning journey. MyWishes (UK) goal is to democratise death and dying behaviours through the use of technology, education and support. A 'digital first' approach is sometimes preferred and required by different demographics. Sometimes a merged (online and face to face) approach is preferred, other times face to face is the only available or suitable approach.

Full text

Poster number: P 1.036
James Norris, founder of MyWishes (UK) & The Digital Legacy Association (UK), Dr Ros Taylor MBE, Clinical Director at Michael Sobell House
(UK) & Harlington Hospice (UK), Karen Bonnick, Project lead at Compassionate Hillingdon (UK), Thomas Ging, designer at MyWishes (UK)
This project reimagions and modernises hospice
wellbeing content and online delivery at Michael
Sobell House and Harlington Hospice. A new ‘Wellbeing
Hub’ is being developed and will host new content to
better engage with the local community. By integrating
hospice wellbeing content alongside more generalised
wellbeing content it is hoped that a symbiotic bridge
between the two areas will be created. It is also hoped
that by providing the general public with engaging
hospice wellbeing content prior to the need for
receiving care, the transition to hospice care will be
easier and less daunting in the future.
A ‘Digital First’ Approach to Wellbeing Education and End of Life Planning
Technology has an important role to play in many people’s care
planning journey. MyWishes (UK) goal is to democratise death
and dying behaviours through the use of technology, education
and support. A ‘digital first’ approach is sometimes preferred
and required by different demographics. Sometimes a merged
(online and face to face) approach is preferred, other times face
to face is the only available or suitable approach.
Background/aims
Methods Content creation methods
Video
Providing wellbeing services and content in digital
formats is important. Early feedback from service
users has been very positive. Blended online /
offline delivery models requires more research.
Conclusions
Results
Modern and engaging content for people living in Hillingdon, London was co-created with the hospice wellbeing
team and validated with existing service users. Scan the QR codes to see some of the results
Animation Sketch and animation (Tom from MyWishes)
Voice over (Paula from Michael Sobell House)
Filming & editing (James & Tom from MyWishes)
Trupudio class instructor (Nikki from Harlington Hospice)
The Wellbeing Hub will provide a range of general
and hospice wellbeing content for residents within
the London borough of Hillingdon this summer.
Further details and outcome data will be published
in due course.
Phase two
“Just to say a big thank you
to you and your team for
doing this. I am finding it
much more convenient for
me as I can choose the time
of day when I have the
most energy.”
“I haven’t completed
the whole session
yet. I do one section
at a time and find
that works for me,
thank you.”