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Computing (2023) 105:2089–2118
https://doi.org/10.1007/s00607-023-01176-8
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A systematic literature review of blockchain-based e-KYC
systems
Md. Abdul Hannan1·Md. Atik Shahriar2·Md Sadek Ferdous3·
Mohammad Jabed Morshed Chowdhury4·Mohammad Shahriar Rahman5
Received: 2 July 2022 / Accepted: 1 April 2023 / Published online: 13 April 2023
© The Author(s), under exclusive licence to Springer-Verlag GmbH Austria, part of Springer Nature 2023
Abstract
The know your customer (KYC) guidelines in financial services require that institu-
tions make an effort to verify the identity, suitability, and assess risks involved while
maintaining a business relationship. The procedures fit within the broader scope of any
financial institution’s Anti-Money Laundering (AML) policy. Governments around
the world have digitalised this process to make it more convenient and transparent
by introducing the notion of e-KYC (Electronic KYC). e-KYC provides a flexibility
for the users as they might even quickly complete the on-boarding process from the
comfort of their homes. However, there are a few outstanding issues, such as the lack
of any global standardisation, possible fraudulent activities during the e-KYC pro-
cess and other privacy concerns, that must be addressed before its full benefits can
be achieved. Recently, blockchain technology (or blockchain in short) has emerged
as a foundational technology with possibilities to disrupt a wide range of application
domains. Understandably, it is increasingly being investigated how blockchain can
be a useful tool to address these outstanding issues. Towards this aim, a number of
research works have emerged in the recent years. In this article, we present a sys-
tematic literature review (SLR) of these works using the PRISMA model in order to
identify and critically analyse the existing researches at the intersection of e-KYC and
blockchain. Based on our study we have also identified the limitations of the existing
solutions and provided future directions.
Keywords Know your customer ·KYC ·e-KYC ·Blockchain ·PRISMA
Mathematics Subject Classification 68U99
Md. Abdul Hannan and Md. Atik Shahriar have contributed equally to this work.
BMd Sadek Ferdous
sadek.ferdous@bracu.ac.bd
Extended author information available on the last page of the article
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