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Effects and interactions of labels’ color scheme and the individual difference variable lay rationalism on pro-environmental choices

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... However, previous research has neglected to explore how consumers' perceptions of altruism toward an entrepreneur's behavior mediates EEWOM. A recent study conducted by Bengart and Vogt (2023) showed that lower lay rational consumers are willing to pay more for environmentally friendly products than their high lay rationalism counterparts. The authors further suggested that highly lay rational consumers are more motivated to pursue their own financial self-interests than to invest in the public good. ...
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Consumers often share and discuss information about entrepreneurs' behaviors on the Internet. Research has found that this electronic entrepreneur-related word of mouth (EEWOM) has a sizable impact on brand and consumer behavior. While some research has started to examine the consequences of EEWOM, few studies have explored how different types of entrepreneur behavior (in this case, philanthropic versus economic) drive this form of WOM. Across three experiments, this paper demonstrates that philanthropic behavior (compared to economic behavior) encourages a higher intention to share EEWOM. Additionally, consumers lower in lay rationalism exhibited higher amounts of liking toward the entrepreneur, driven by their perceptions of the entrepreneur's altruism. This research sheds light on the interplay between entrepreneurial behavior, consumers' lay rationalism, and WOM and thus offers some practical implications for marketing managers.
... being the best performing) and colours (using a traffic light system) (Ölander & Thøgersen, 2014; although grayscale may be as effective, Bengart & Vogt, 2023). Examples include the EU Energy Efficiency label and the Building Energy Rating in Ireland (Figure 1). ...
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Excess clothing consumption severely harms the environment, through greenhouse gas emissions, resource degradation and water pollution. For consumers, however, the trade-off between this environmental impact and the convenience of “fast fashion” is hidden at the point of purchase. We present a pre-registered, experimental test of two clothing eco-labelling systems using a large, representative sample of consumers (N = 1,200). Participants used a simulated online clothing store, with some chosen at random to receive their selected items. They were randomised to see (i) a binary label, informed by existing policy, applied to the most sustainable products, (ii) a colour-coded, graded “eco-score” applied to all products, or (iii) no label. Compared to the control condition, participants exposed to binary label chose 10% more sustainable products. Eco-score participants, however, chose 20% more, and were twice as likely to exclusively buy the most sustainable products. There was no effect on the number of items purchased, implying a shift towards more sustainably produced clothing. Exploratory analyses revealed that the effects were driven by greater salience of the eco-score system and that effects were stronger among those most concerned about the environment. Those who saw the eco-labels reported the same level of shopping satisfaction and willingness to wear selected clothes as those in the control condition. Additional findings revealed a general underestimation of clothing production's environmental impact and strong support for implementing the eco-score both online and in-store. The results have implications for enabling informed consumer choice in the clothing market.
... being the best performing) and colours (using a traffic light system) (Ölander & Thøgersen, 2014; although grayscale may be as effective, Bengart & Vogt, 2023). Examples include the EU Energy Efficiency label and the Building Energy Rating in Ireland (Figure 1). ...
Preprint
Full-text available
Excess clothing consumption severely harms the environment, through greenhouse gas emissions, resource degradation and water pollution. For consumers, however, the trade-off between this environmental impact and the convenience of "fast fashion" is hidden at the point of purchase. We present a pre-registered, experimental test of two clothing eco-labelling systems using a large, representative sample of consumers (N = 1,200). Participants used a simulated online clothing store, with some chosen at random to receive their selected items. They were randomised to see (i) a binary label, informed by existing policy, applied to the most sustainable products, (ii) a colour-coded, graded "eco-score" applied to all products, or (iii) no label. Compared to the control condition, participants exposed to binary label chose 10% more sustainable products. Eco-score participants, however, chose 20% more, and were twice as likely to exclusively buy the most sustainable products. There was no effect on the number of items purchased, implying a shift towards more sustainably produced clothing. Exploratory analyses revealed that the effects were driven by greater salience of the eco-score system and that effects were stronger among those most concerned about the environment. Those who saw the eco-labels reported the same level of shopping satisfaction and willingness to wear selected clothes as those in the control condition. Additional findings revealed a general underestimation of clothing production's environmental impact and strong support for implementing the eco-score both online and in-store. The results have implications for enabling informed consumer choice in the clothing market.
... Furthermore, LR shapes the input of information. Individuals with low LR are affected by marginal cues (e.g., color), whereas those with high LR respond to quantitative information (e.g., text) (Bengart & Vogt, 2023). Overall, people with high LR invoke facts more to guide their decisions than those with low LR (Hsee et al., 2015). ...
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Filtered selfies are prevalent on social media and are considered an effective way to project an ideal self. Built-in editing by beauty filters allows the user to easily obtain an enhanced self-image in a second, and such auto-editing filters are employed across a multitude of contexts. In the present research, we explore the effect of filtered selfies on product preference. Four studies with various real filtered selfie manipulations and an ancillary study reveal that filtered selfies promote a preference for hedonic over utilitarian products through self-worth, and this justification effect is attenuated among individuals exhibiting high levels of lay rationalism and when beauty-editing cues are salient. The studies ruled out alternative explanations of emotions and visceral state. The findings indicate the justification effect of filtered selfies for hedonic versus utilitarian products, which contributes to the literature on selfies, hedonic consumption, and practical suggestions for marketing.
... Respondents show a clear preference for labeling, with "No label" consistently least preferred. Also Bengart and Vogt (2023) showed that labels increased the propensity of consumers to buy environmentally friendly energy. But we could not have anticipated the labeling configurations that solicited higher preference scores. ...
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Renewable gases like biomethane or Synthetic Natural Gas (SNG) can play an important role in short-to mid-term decarbonization of the residential heating sector. By (partially) replacing the dominant natural gas, they accomplish two major goals: lowering CO 2 emissions and lessening import dependencies. While existing research points to great production potential and technical options for producing renewable gases, the demand side has largely been neglected. Yet consumer decision making is highly relevant for climate change mitigation. Against this backdrop, we conducted a Discrete Choice Experiment with 512 heating consumers in Germany, a country with a high dependency on natural gas. We decomposed the gas tariff into six attributes (share of renewable gas, labels, regionality, biomethane feedstock, supplier type, and price) with varying attribute levels. We identified knowledge gaps regarding both biomethane and SNG technologies, gaps which are more pronounced for SNG. Results show that the gas mix and the price are key in consumer evaluations. Labels and feedstock are less relevant, regionality and supplier type almost neglectable. Biomethane is clearly favored over SNG, which comes as a surprise given the past controversy over food vs. fuel. Our results call for raising consumer awareness and standardizing information in order to improve decision-making.
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Unavoidable sample size issues beset psychological research that involves scarce populations or costly laboratory procedures. When incorporating longitudinal designs these samples are further reduced by traditional modeling techniques, which perform listwise deletion for any instance of missing data. Moreover, these techniques are limited in their capacity to accommodate alternative correlation structures that are common in repeated measures studies. Researchers require sound quantitative methods to work with limited but valuable measures without degrading their data sets. This article provides a brief tutorial and exploration of two alternative longitudinal modeling techniques, linear mixed effects models and generalized estimating equations, as applied to a repeated measures study (n = 12) of pairmate attachment and social stress in primates. Both techniques provide comparable results, but each model offers unique information that can be helpful when deciding the right analytic tool.
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A rich body of empirical research has posited the emotional concepts of pride and guilt are psychological forces that affect pro-environmental behavior, yet there is conflicting evidence about how each shapes pro-environmental behavior. We report on results from the first meta-analysis that has evaluated the associations of pride and guilt in relation to pro-environmental behavior over a 30-year period. An analysis of 23 correlational studies showed that anticipated pride (r = 0.47) and anticipated guilt (r = 0.39) were significantly correlated with intended and reported pro-environmental behavior, and that anticipated pride had a stronger relationship with behavior than guilt. Results from 12 experimental studies indicated that pride (r = 0.17) and guilt (r = 0.26) were equally strong in their ability to explain variation in pro-environmental behavior. Additionally, a moderator analysis revealed that in experimental studies the effects of both anticipated pride and guilt were significantly correlated with intended and reported pro-environmental behavior but did not differ from one another. By contrast, only experienced guilt (and not pride) predicted intended and reported pro-environmental behavior in experimental research. These findings underscore the importance of considering the mechanisms and extent to which pride and guilt shape behavioral patterns that influence environmental sustainability.
Article
Renewable energy technologies (RETs), particularly solar and wind energy technologies, have experienced a rapid decline in their costs over the last two decades. Several studies claim that RETs are cost-competitive with fossil fuel technologies based on their levelized costs of electricity (LCOE), the most common indicator used to compare the cost competitiveness of electricity-generating technologies. However, no consensus exists due to the wide variations in factors influencing the LCOEs across countries and technologies. This study calculates more than 4000 LCOEs for 11 technologies, varying all input variables. It shows that the LCOEs for RETs, except concentrated solar and offshore wind, are lower than those for fossil fuel technologies at the lower range of capital costs and discount rates of 10% or lower. However, for a reasonable range of input variables, the study cannot justify the low auction prices for solar power, below US$20/MWh, recently observed in some parts of the world. The study illustrates how various factors influence the cost of electricity generation across technologies. It also compares the trends in electricity generation costs between RETs and fossil fuels over the last two decades.
Article
The color red widely appears on food packages. However, understanding of the effects of this color on consumers in the context of food packages remains limited. In particular, the literature stresses the need for a better grasp of the underlying mechanisms that explain the effects of this color when used on food packages. Building on the psychological literature on colors and emotions, this research argues that because the color red carries negative meanings related to transgression, it may prompt consumers to feel some guilt about their consumption. Three studies demonstrate the indirect effect of the color red (versus green or blue) on guilt and eventually on choice through the mediating role of negative cognitive associations. The results also highlight the moderating role of perception of the food product as unhealthy, with the color red leading to stronger negative associations and guilt for unhealthy (vs. healthy) products.
Article
Transitioning to a circular economy depends on transforming the behaviour of both producers and consumers. Product labelling schemes are regularly offered as a solution to support those shifts. While numerous labelling schemes and related research on the effectiveness of individual schemes exist, it remains unclear how impactful labelling is in supporting circular economy outcomes. The emergence of behavioural public policy presents new opportunities for knowledge translation in this field. This study provides a systematic, succinct overview of evidence using a rapid review methodology, identifying and summarising existing systematic reviews or reports. A comprehensive search was undertaken in three databases of publications between 2000 and 2019, yielding 4,875 citations. Following screening by two independent reviewers, 10 reviews were included. Several key drivers and barriers for adopting product labelling schemes among consumers and businesses were identified. The existing evidence provides limited support for the impact of labelling schemes on behaviour, the environment, and business. Overall, results indicate that eco-labels on their own are an information-based communication tool that is unlikely to create significant shifts in consumer choices or production. Conditions required for schemes to have optimal impact and recommendations to amplify impact drawing on behavioural science are discussed.
Article
Electricity suppliers in many countries are legally required to disclose their electricity products' fuel mix, with the objective of helping consumers make more informed electricity purchase decisions. The fuel mix disclosure system in Germany differs from those of many other countries and from that which the European Union demands. While electricity suppliers must list fossil and fissile energy sources individually, the renewable energy sources (RES) are lumped together under the generic terms "renewable energies supported by the EEG" and "other renewable energies." We investigated whether breaking these generic terms down into their components (photovoltaics, hydropower, wind power, and biomass) impacts consumers' preferences and their willingness to pay for renewables. Our results suggest that consumers are willing to pay more for electricity made from RES when information about the individual RES was provided. We found that a possible explanation for this finding is that consumers perceive the specified RES as less harmful to the environment than the two generic RES and that consumers have poor knowledge about what energy sources these generic RES represent. We therefore recommend German policy makers to move away from the current fuel mix disclosure system toward one that provides more detailed information.
Article
There are inconsistent research findings in relation to the antecedents of green consumer behaviour (GCB). This is well documented in the traditional attitude-behaviour relationship, which is partly due to the exclusion of affective factors in its predictive model. Yet, an inclusive understanding of the antecedents of GCB is critical for effective green marketing communications. This study integrates both affective factor (e.g., emotion) and cognitive factor (e.g., knowledge) to better understand the antecedents of GCB. Data were obtained from 381 Malaysian respondents in major cities, and were analyzed using principal component analysis and structural equation modeling. The key findings of the study suggest consumers’ emotional affinity towards nature and environmental values have a strong direct positive influence on GCB, while the direct impact of knowledge is insignificant. These findings are consistent across genders. Thus, the use of moral and emotional appeal in green communications (e.g., advertising, packaging) appears to induce GCB.
Article
A substantial body of research provides evidence for the role of parents in transferring pro-environmental attitudes, values, and behaviors to their children. However, little research has focused on children’s active attempts to influence parents’ pro-environmental behavior. In a survey involving 508 Lithuanian families, we examined the bidirectional influences of parents’ and adolescents’ information-induced proenvironmental intentions and behavior. Three plastic waste-related consumption behaviors were studied: purchasing bottled water, using reusable shopping bags, and recycling non-refundable plastic. Results show that both adolescents and their parents influence each other’s proenvironmental intentions and behaviors, suggesting that not only parents but also adolescents, may be important agents of positive changes in families and society.
Article
Public support is growing for policy initiatives to spur a transition from a fossil to renewable energy portfolio in the electricity sector. Some utilities in the United States offer programs that allow consumers to voluntarily pay premiums (0.1–7.0 ¢/kWh) for electricity from renewable sources. However, it is unclear whether public support translates to paying for green electricity if given the option. Our analysis employs data from two national, longitudinal surveys on energy attitudes and willingness to pay for renewables to investigate whether environmental concerns and stated preferences for renewable energy translate to consumer behavior as measured through ratepayer participation in voluntary utility renewable energy programs known as utility green pricing. We find higher green pricing program participation rates in areas where consumers have stronger feelings about the environmental impacts of energy. Consumers in high-participation areas also have a higher stated willingness to pay for renewable energy, on average, than consumers in low-participation areas. We also find income, homeownership, and home value explain some of the difference between high- and low-participation programs. Further, program participation is lower in areas where utilities charge higher green pricing program premiums. These findings suggest that green power programs—such as utility green pricing—offer a market-based mechanism for consumers to realize their desire to purchase renewable energy. Policymakers may use these results to support further expansion of green power programs in areas where customers currently lack accessible and affordable options to act on their environmental beliefs and concerns.
Article
Past research offered evidence that cosmopolitan individuals behave more pro-environmentally. The current study systematically examined two mechanisms explaining why. One the one hand, cosmopolitan individuals acquire knowledge about global challenges concerning environmental crises and become aware of mitigating strategies. On the other hand, cosmopolitan individuals extend their prosociality beyond humankind and develop an emotional affinity toward the natural environment. We set out to provide the first empirical support for these cognitive and emotive pathways accounting for why cosmopolitan individuals tend to be more environmentally friendly. We recruited a total of 1,159 participants to systematically investigate the simultaneous mediation of cognitive and emotive characteristics of cosmopolitan individuals on their commitment to and engagement in pro-environmental behaviors (PEBs). The results from both the large community study (a Singaporean sample; N = 959) and the replication study (an American sample; N = 200) revealed that cosmopolitan orientation fostered both the acquisition of knowledge and emotional affinity toward nature, while emotional affinity was a stronger predictor for commitment to and frequency of PEBs. Theoretical and practical implications for a nuanced understanding of the motivational value of the cognitive and emotive pathways on PEBs are discussed.
Article
Front-of-package (FOP) labels may help shoppers make healthier food choices. The objectives of this review are, first, to establish the effectiveness of different FOP labels at enabling shoppers to identify which foods are healthy and which are not healthy, and, second, to assess whether different FOP labels induce shoppers to buy healthier foods. Some labels are nutrient-specific, such as Multiple Traffic Lights (MTL) and Guideline Daily Amounts (GDA). These labels state the content per serving of energy and of several substances, most commonly saturated fat, sugar, and sodium (or salt). Warning labels are another type of nutrient-specific FOP label (e.g., for food high in added sugar). Summary labels, such as Nutri-Score and labels with stars, translate the components of the food into a single value that indicates how healthy it is. Studies on FOP labels lack consistency. The majority of such studies indicate that they help shoppers to distinguish between healthy and less healthy foods. The designs that appear to be most successful in this regard are MTL, warning labels, and Nutri-Score. Labels based on GDA or that included stars were much less successful. Many studies using a simulated shopping situation reported that shoppers exposed to FOP labels had an increased intent to purchase healthier foods. Warning labels were the most consistently successful FOP design followed by MTL, Nutri-Score, and labels that included stars, while GDA failed in almost every study. Very few studies have been carried out in real-world supermarkets; the findings indicate that FOP labels or shelf labels may achieve a small degree of success (<2.0%) at persuading shoppers to buy healthier foods. Those advocating for effective FOP labels must resist opposition from food corporations.
Article
An experiment aimed at reducing calorie content of a food order was performed by introducing interventions at the fast food ordering screen on a tablet computer. Modifications included a virtual order assistant, a color-coded system and highlighting low-calorie choices. Participants of the study were 401 university students. Before starting an order, participants were asked to indicate their calorie goal. Our results show that the order assistant is the only intervention that leads to significantly fewer calories in the fast food order. The effect is due to women ordering fewer high-calorie dishes. Men, in contrast, are unresponsive to changes in the choice context regarding calories ordered. Results indicate that the level of self-control moderates the impact of the feature highlighting choices so that higher levels of self-control lead to lower calorie intake for both sexes. This research highlights the importance of gender and self-control for designing choice environments aimed at decreasing calorie intake.
Article
Renewable resources are often owned by residential customers who do not actively participate in electricity markets yet. To better integrate these decentralized resources into the energy system, market signals must reach the customers. Local energy markets (LEMs) are a promising concept to provide these market signals, and balance generation and demand at distribution network level. We examined the importance of design parameters for LEMs with an adaptive choice-based conjoint study from a customer perspective. Two surveys (a Germany-wide panel of 417 respondents and a regional survey of 239 respondents) show that economic design parameters (monthly cost and investments) are most important for German households to participate in LEMs. However, the sum of non-economic design parameters (interaction frequency, supplier, electricity source, and data privacy) levels with the importance of monthly cost without investment. Results show, that compared to the German average the regional customers are willing to pay a slight price premium on their monthly costs if regional electricity is offered on the LEM. Our results show suitable early adopters for LEMs to be large (> 2 persons) residential households with young ( < 60 years) inhabitants. Overall, regulatory niches and subsidies allowing LEMs to offer discount prices should be exploited.
Article
Based on data from a large-scale survey (n=3400) conducted in Germany, we analyze citizens’ acceptance and protest intentions regarding the construction of new power plants for renewable energy production. We differentiate between wind energy, solar energy, and biomass energy; natural gas is used as a reference category. We measure protest intentions and acceptance regarding the construction of new power plants within a 10-kilometer radius of respondents’ place of residence. Protest and acceptance are explained by several competing theoretical determinants such as specific attitudes towards each energy source, general attitudes towards climate change, social norms, the “not-in-my-backyard” phenomenon, place attachment, and conditional cooperation. We use decomposition models used in labor market research to study endowment, discrimination, and characteristics effects related to different attitudinal dimensions and their influence on acceptance and protest intentions. Our results show more positive attitudes, less protest intentions, and a stronger acceptance of solar energy, followed by wind energy, biomass energy, and natural gas. Theory comparison reveals, for instance, that “not-in-my-backyard” beliefs have high explanatory power, climate change concern is only relevant for the acceptance of wind energy and solar energy, and place attachment seems to be a useful concept for explaining protest intentions. The decomposition models indicate that attitudes are strong determinants of acceptance and protest intentions where, in addition to endowment effects, we also find some indications of discrimination effects (i.e., different weights of attitudinal dimensions) and characteristics effects (i.e., effects of respondents’ characteristics). Finally, we discuss the policy implications of these results.
Article
Previous research on coupon proneness has measured the construct only in behavioral terms (i.e., consumers who are more responsive to coupon promotions are coupon prone). On the basis of the study premise that at least one other psychological construct, value consciousness, underlies the behavior of redeeming coupons, the authors argue that coupon proneness should be conceptualized and measured at a psychological level and treated as one construct that affects coupon-responsive behavior rather than as isomorphic with the behavior. They offer conceptual definitions of both coupon proneness and value consciousness and make a theoretical distinction based on acquisition-transaction utility theory. Eight hypotheses that reflect theoretical differences between the two constructs are proposed and tested. Results support the study premise that coupon-responsive behavior is a manifestation of both value consciousness and coupon proneness.
Article
Purpose The purpose of this paper is to analyse how the nutritional traffic light can reduce consumers’ intention to purchase unhealthy food by eliciting negative emotions (i.e. fear and guilt). The work also examines the moderating role of income in the above-mentioned relationships. Design/methodology/approach The empirical study was conducted in Ecuador. In an initial phase, exploratory research was carried out with two focus groups. Then a quasi-experiment was conducted with 330 participants following a 3×2 design, in which the nutritional traffic light for a dairy product (green, yellow, red) and the variable income (high and low income) were manipulated. Findings Traffic light colours (red, yellow and green) significantly influence consumers’ levels of fear and guilt as well as their intention to purchase. Income has also been found to have a moderating effect on the above relationships. Practical implications Further understanding of how nutritional labels influence consumer behaviour may have beneficial effects for public authorities attempting to improve citizens’ health and for society as a whole. It may also help firms that produce and market packaged foods to be aware of what type of foods new consumers want and adapt their offering in consequence. Originality/value The main contribution of this work is the analysis of the influence of the nutritional traffic light on emotions, namely, fear and guilt and how these emotions lead consumers to control their consumption of unhealthy foods. In addition, the present work proposes the moderating effect of income on the influence of colour on emotions and purchase intention.
Article
Financial markets play a decisive role in the transition to a low-carbon economy. This study investigates the role of climate information presentation for climate-friendly investing among retail investors. We conduct a choice experiment in which we vary the presentation format of climate information by means of three label designs to test their influence on investment practices. We provide empirical evidence for the effectiveness of climate labeling as a potential nudge for climate-friendly investing. Further, we find heterogeneity in the influence of climate information across different label designs and cognitive characteristics of investors. Intuitive (reflective) decision-makers tend to place significantly more (less) weight on funds’ climate performance compared to financial performance — irrespective of a participant’s environmental preference.
Article
Many officials have been considering whether it is possible or desirable to use choice architecture to increase the use of environmentally friendly ("green") products and activities. The right approach could produce significant environmental benefits, including large reductions in greenhouse gas emissions and better air quality. This Article presents new data from an online experiment in which 1245 participants were asked questions about hypothetical green energy programs. The central finding is that active choosing had larger effects in promoting green energy use than did green energy defaults (automatic enrollment in green energy), apparently because of the interaction between people's feelings of guilt and reactance. This finding is principally driven by the fact that when green energy costs more, there is a significant increase in opt-outs from green defaults, whereas with active choosing, green energy retains considerable appeal even when it costs more. More specifically, we report four major findings. First, forcing participants to make an active choice between a green energy provider and a standard energy provider led to higher enrollment in the green program than did either green energy defaults or standard energy defaults (automatic enrollment in standard energy). Second, active choosing caused participants to feel more guilty about not enrolling in the green energy program than did either green energy defaults or standard energy defaults; the level of guilt was positively related to the probability of enrolling. Third, respondents gave lower approval ratings to the green energy default than to the standard energy default, but only when green energy cost extra, which suggests reactance towards green defaults when enrollment means additional private costs. Fourth, respondents appeared to have inferred that green energy automatically would come at a higher cost and/or be of worse quality than less environmentally friendly energy. These findings raise important questions both for future research and for policy making. If they reflect real-world behavior, they suggest the potentially large effects of active choosing-perhaps larger, in some cases, than those of green energy defaults.
Article
This research examines how future event markers influence intertemporal choice, and it demonstrates across five studies that the number of salient events between a smaller-sooner and larger-later option impacts patience. The direction of the effect depends on whether the individual relies on emotion versus reason to make decisions. For those who rely on emotion, additional events increase patience. Conversely, for individuals who rely on reason, additional events decrease patience. These effects are driven by perceptions of time, as events contract perceptions of time for emotional decision makers but expand perceptions of time for rational decision makers. Implications arise for intertemporal choice, time perception, and emotional versus rational decision making.
Article
Environmental policies are increasingly informed by behavioral economics insights. ‘Green nudges’ in particular have been suggested as a promising new tool to encourage consumers to act in an environmentally benign way, such as choosing renewable energy sources or saving energy. While there is an emerging literature on the instrumental effectiveness of behavioral policy tools such as these, their ethical assessment has largely been neglected. This paper attempts to fill this gap by, first, providing a structured overview of the most important contributions to the literature on pro-environmental nudges and, second, offering some critical considerations that may help the practitioner come to an ethically informed assessment of nudges.
Article
Consumers are increasingly concerned about the negative environmental implications of purchasing goods, which in turn shape their behaviour. Yet, there are indications that consumers do not always act on these concerns, causing an attitude–behaviour gap. For consumers to make ecologically responsible purchases, they need relevant product environmental information. Therefore, marketers and firms are increasingly integrating more detailed environmental information in their offerings, including eco-labels with externally validated information. This study integrates consumers’ knowledge and trust in eco-labels with their environmental knowledge to determine how these affect pro-environmental consumer behaviour (PECB). The findings suggest environmental and eco-label knowledge is positively associated with attitudes towards the environment, and that positive environmental attitudes and trust in eco-labels affect PECB. This implies that firms, policy-makers and accreditation organisations (i.e. labelling) can educate consumers about eco-labels and the environment to increase PECB. Such strategies will also build consumer knowledge and trust in eco-labels, necessary for facilitating PECB.
Article
Law often compels the disclosure of information in particular—and, increasingly today, in visual—forms. Some judges conclude that such modern disclosure requirements break with the First Amendment interest in ensuring that consumers are “well informed.” This Article brings an empirically dedicated perspective to such judicial analyses and provides a specific delineation—for three existing legally required visual communications—of data and tools that facilitate evidence-based assessment of the degree to which consumer perceptions are factually ac-curate in the presence versus the absence of such legally required visual communications.