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The AI Race is On! Google's Bard and OpenAI's ChatGPT Head to Head:
An Opinion Article
Md. Saidur Rahaman*
Department of Business Administration, Metropolitan University Sylhet, Bangladesh
saidurmgt@gmail.com
M. M. Tahmid Ahsan
Department of Business Administration, Shahjalal University of Science and Technology,Sylhet.
mm43@student.sust.edu
Nishath Anjum
Department of Business Administration, Metropolitan University Sylhet, Bangladesh
nishath.tonny@gmail.com
Md. Mizanur Rahman
BRAC Business School, BRAC University, Bangladesh
mizanur.rahman@bracu.ac.bd
Md. Nafizur Rahman
Department of Business Administration in Finance & Banking, Bangladesh University of
Professionals (BUP), Bangladesh
nafizrahman23@gmail.com
Abstract
Two prominent Artificial Intelligence (AI) competitors, Google's Bard, run
by Language Model for Dialogue Applications (LaMDA) and Open
AI's Chat Generative Pre-trained Transformer (ChatGPT), compete for
supremacy in the market. LaMDA is a transformer-based neural language
model pre-trained on online chat data. ChatGPT, on the other hand, is built
on the GPT-3.5 architecture and incorporates a reinforcement learning
model with human feedback. While Google's Bard is not yet available to
the public, its search engine income has increased. ChatGPT, because of its
exceptional conversational technology, has attracted considerable attention
and established the standard for AI chatbots. Who will win yet? Time will
answer, but both companies are working hard to keep up with the AI
revolution.
Keywords: Artificial Intelligence, ChatGPT , Google’s Bard, LaMDA
Electronic copy available at: https://ssrn.com/abstract=4351785
Introduction
This world is continually evolving, and there is no point in arguing that
these changes significantly transform the contemporary world. Every day,
people around the globe discover and experience a new technological marvel.
Once upon a time, no one could have anticipated holding a device that could
connect individuals from any corner of the world. Besides, this device could
allow them to complete all of their tasks in the blink of an eye, take images, and
write notes on the same machine without needing a separate camera or notepad.
This is how contemporary technology evolves and enhances the lives of humans.
The wonders of modern technology, from the World Wide Web (WWW) to
Artificial Intelligence (AI), have never stopped astonishing people with
incredible capacities. These days, ChatGPT, an AI-based chatbot, has captured
the tech community's interest, causing the internet to break down. Google, on the
other hand, is the throneless monarch of the modern tech industry. They
consistently take the lead in technology like great leaders and develop many
novel scientific and technological innovations. So they must do more than just
stay quiet and watch. So, they are also getting ready for their AI-based chatbot,
Bard, which LaMDA will run. People have already started to look into what's
warmer in the tech world and imagine the race between Google's Bard, OpenAI's
ChatGPT, and even other tech industries.
In a similar vein, chatbots such as Bard and ChatGPT will perform the
same functions. Even though both companies are operating successfully,
competition is a natural and unavoidable occurrence in the market. Speaking of
rivalries, throughout the decades, mass people have experienced some classic
battles of tech giants like Samsung Vs Apple in the Cellular Phone industries (Park
& Kim, 2021), iOS Vs Android in the operating system of phones (Sahani,
2017), Ferrari facing off against Ford in the automobile industries (Baime,
2009), Airbus going head to head against Boeing (Jones, 2005); there is no scarcity
of examples. Nevertheless, the thing is, all that can be observed from these
rivalries is; that the most successful survivors could adapt to new changes
promptly and get accustomed to them. Like all these technological marvels from
the past decades, the present world is preparing to face another epic battle. This
time, it is between the two AI-based conversation tools/models: Bard by Google
and ChatGPT by Open AI.
Electronic copy available at: https://ssrn.com/abstract=4351785
Google's Bard AI and OpenAI's ChatGPT: The future of conversational AI
In November 2022, OpenAI released ChatGPT, the most sophisticated
language model. It is a neural network-based method for processing natural
language that OpenAI has shown to be a very successful AI-based conversational
tool, providing services with extremely high accuracy and efficiency in a concise
amount of time. On the other hand, Bard was purpose-built for conversational
agents like chatbots. Although both models have been pre-trained using vast
volumes of text data, ChatGPT has a more extensive training corpus and can
produce text in more contexts. ChatGPT could generate text based on the first
responses to increase the authenticity of discussions. However, Bard was created
from the bottom up to provide contextually appropriate responses to a wide
range of questions. Bard's capacity to produce text in various voices and registers
gives it versatility as a content-generation tool. While ChatGPT lacks this feature,
its text generation is more flexible and unpredictable. The ability of Google Bard
AI to react to its surroundings quickly sets it apart from ChatGPT. The Bard AI
can now answer client inquiries rapidly while ensuring the data's highest level of
correctness and veracity. Another unique quality of Bard is that it refrains from
drawing erroneous inferences or making poor judgments or comments based on
presumptions. Users must choose their Google Search options to continue
obtaining Google's standard search results while using Google Bard AI. LaMDA
serves as the initiative's LaMDA's engine. However, ChatGPT is built on GPT.
Duplicate content may be found using the AI Text Classifier tool, which has been
used as an integrated anti-plagiarism tool. The use of Bard, Google's AI assistant,
is currently free. Additionally, OpenAI's accessible version has been in use since
it was made available in November of last year. However, it has now released a
new version of ChatGPT, the tool's premium edition, allowing users to use
premium features and benefits. Compared to Google's Bard (LaMDA), which has
1.37 billion parameters and a massive vocabulary base of more than one and a
half trillion words (Dhanshree, 2023). ChatGPT has 175 billion parameters, which
indicates that ChatGPT has an advantage.
Electronic copy available at: https://ssrn.com/abstract=4351785
Bard takes on ChatGPT: A battle for dominance in the NLP market
The Natural Language Processing (NLP) market is still new for marketers;
thus, everything will be unique to them. Those who take advantage of the
opportunities will be more successful. ChatGPT has the upper hand right now
because they have been in the market longer and have made a name for
themselves. However, Google is different from the kind of company that sits
back and lets others do well while they take over the market and leave them with
nothing to do but watch. They are also developing a plan to use their different
styles to make an AI-based chatbot to talk to people and give them quick
answers. The most important thing about Bard is that it can make answers using
different metrics, which is a great way to ensure the answers are correct (Byryne
Hager, 2022). Alphabet Inc., which also owns popular social media sites like
YouTube and subsidiary companies like Fitbit and Waze, is the company that
owns Google. This is a significant advantage for Google. This means that Google
can quickly make a strong name for Bard, the latest trend. Employees can now
use a converter box to ask the Bard questions, get text answers from it, and rate
and score the quality of the answers given by the Bard Chatbot. CNBC says
several comments show that Bard's answers can keep up with current events, but
ChatGPT cannot (CNBC, 2023). Google's familiarity with end users will help
them get this product to those users. It has also been said that Microsoft will add
ChatGPT to its "Bing" search engine (SEJ SEO, 2023). Google Search Engine vs
Bing by Microsoft is about to become the biggest rivalry, which will be very
exciting for people (Reuters, 2023).
Technology-driven competition: Market share
The present era is the era of modern technology, and there is very intense
competition among the rivals of this industry. No one is willing to give a single
inch of space to another. Everyone is fighting for their piece of bread. So there is
no room for staying in a standstill position and allowing the other rivals to thrive
in the spotlight. Every company is trying their best to improve the quality of its
offerings to have a firm grab at the market share. Whenever a new technology
comes into the knowledge of everyone, the developer of it tries to make sure that
it remains unique and they continue to improve and develop it.
Electronic copy available at: https://ssrn.com/abstract=4351785
On the other hand, rivals try to bring out something more valuable than
the existing one. Since the marketplace is always competitive, it is the fact that
the more up-to-date and advanced the companies can become and offer their
products and services to the clients accordingly, the easier it gets for them to
ensure a bigger slice of the pizza in the market share. This allows Google to rule
the market with this AI-generated conversation tool. Nevertheless, as it is an
entirely new feature and a wide range of opportunities available for the firms, all
the companies have similar scope to thrive into success. There is no limit to the
opportunities available, but the correct decision-making would be the game
changer in this rivalry.
Conclusion
Last but not least, a significant worry for OpenAI and Google Inc. should
be that other tech giants like Meta are also keeping up; they are closely
monitoring the events and may also gather the necessary data to start the study
for developing their version of the AI-based chat tool. Therefore, Google will
endure challenging testing in the following weeks or months. Although Google
has been devoting many resources to this project for a while, they have opted to
publish it as soon as possible because further launch delays will make it harder
for them to compete. The earlier they arrive, the more chance they have of
grabbing the market.
References
Baime, A. J. (2009). Go like hell: Ford, Ferrari, and their battle for speed and glory at Le
Mans. Houghton Mifflin Harcourt.
Byryne Hager (2022), How Google's LaMDA AI works, and why it seems so
much smarter than it is, Android Police, Access from,
https://www.androidpolice.com/what-is-google-lamda/
CNBC, (2023) https://www.cnbc.com/2023/01/31/google-testing-chatgpt-like-
chatbot-apprentice-bard-with-employees.html
https://www.bbc.com/news/technology-64546299
Electronic copy available at: https://ssrn.com/abstract=4351785
Dhanshree S.S. (2023, January, 03), Google AI’s LaMDA Vs OpenAI’s ChatGPT,
Marketpost, Access from,
https://www.marktechpost.com/2023/01/03/google-ais-lamda-vs-
openais-chatgpt/
Jones, W. D. (2005). Airbus vs. Boeing: Some battle stats. IEEE Spectrum, 42(8), 13-
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Park, B. J., & Kim, D. (2021). Coopetition dynamics between giant entrants and
incumbents in a new convergent segment: a case in the smartphone
industry. Asian Journal of Technology Innovation, 29(3), 455-476.
Reuters (2023), Google unveils ChatGPT rival Bard, AI search plans in battle with
Microsoft, The Business StandardAccess
from, https://www.tbsnews.net/tech/google-unveils-chatgpt-rival-bard-
ai-search-plans-battle-microsoft-581138
Sahani, A. (2017). Android v/s IOS–The unceasing battle. International Journal of
Computer Applications, 180(3), 23-26.
SEJ ⋅ SEO (2023), Microsoft Announces ChatGPT Capabilities Coming To Bing,
SEARCH ENGINE JOURNAL, Access
from, https://www.searchenginejournal.com/microsoft-announces-
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Electronic copy available at: https://ssrn.com/abstract=4351785