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Lessons Learned From Co-Designing Educational Programs for Student and Practicing Healthcare Professionals in Nursing Homes: A Participatory Qualitative Study

Authors:
  • Fontys University of Applied Sciences

Abstract and Figures

Our aim was to examine the co-design process of two educational programs based on scientific research, to investigate which factors influenced the co-design processes and which lessons we learned. Participatory qualitative research on multiple cases was conducted with representatives of the university, healthcare education (university of applied science), secondary vocational education and training and nursing home care practice. Data were analyzed using a critical creative hermeneutic analysis. Three themes influenced the co-design processes: (1) facilitation of the processes, (2) team members’ attributes and (3) diverse interests and structures. Participants’ diversity slowed down and deepened the collaboration. The positive climate and personal attributes enabled the processes. The complexity of the co-design processes, conflicting interests and making use of the full potential of the diversity were challenging aspects. These challenges can be overcome by organizing and facilitating co-design processes skillfully.
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FULL-LENGTH ARTICLES
Lessons Learned From Co-Designing Educational Programs for Student
and Practicing Healthcare Professionals in Nursing Homes: A
Participatory Qualitative Study
Irene J.M. Muller-Schoof
1 , Marjolein E. A. Verbiest
1 , Miranda Snoeren
2 , Katrien G. Luijkx
1
1 Tranzo, Tilburg University, 2 School of People and Health Studies, Fontys University of Applied Sciences
Keywords: Critical Creative Hermeneutic Analysis, Co-design, Quality of care, Healthcare Education, Evidence-based practice
https://doi.org/10.35844/001c.57529
Journal of Participatory Research Methods
Vol. 4, Issue 1, 2023
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Muller-Schoof, I. J. M., Verbiest, M. E. A., Snoeren, M., & Luijkx, K. G. (2023). Lessons
Learned From Co-Designing Educational Programs for Student and Practicing
Healthcare Professionals in Nursing Homes: A Participatory Qualitative Study.
Journal
of Participatory Research Methods
,
4
(1). https://doi.org/10.35844/001c.57529
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Journal of Participatory Research Methods 2
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Journal of Participatory Research Methods 3
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Journal of Participatory Research Methods 4
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Journal of Participatory Research Methods 5
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Journal of Participatory Research Methods 6
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Journal of Participatory Research Methods 7
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Journal of Participatory Research Methods 8
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Journal of Participatory Research Methods 9
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Theme 1: Facilitation of the co-design process
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Journal of Participatory Research Methods 10
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Journal of Participatory Research Methods 11
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%!2%!*![#&)&22&,+\#,31! +,2,+)9,+21(Y0!)2! .0,!11!132)1,
,+0!)2&,+).0,!11!1N%!0!)2&,+)1.!2,#,Y !1&$+71&+?3!+! 92%!
1%&#22,,+)&+!*!!2&+$1 3!2,2%!YAI.+ !*&*!130!1N10!13)2L
2%! #!!)&+$ ,# 2,$!2%!0+!11 $0!7L 1 2!* *!*!01 2,,( 0! ,# !% ,2%!0
*,0!!8.)&&2)991202&+$!6!09*!!2&+$7&2%%!(Y&+2,%!0,32 %,7
!6!09,+!71,.&+$7&2%2%!1&232&,+N%!0!7!0!.,1&2&6!$0,3.)&*2!1L
7&2%&+Y !.2%3+ !012+ &+$,#!%,2%!0]1.0&,0&2&!1N+2%!,2%!0%+ L&2
71 &<3)22,129#,31!  30&+$27,Y%,30,+)&+!*!!2&+$+ 2,,++!2
+ ,**3+&2!,+)&+!N%!&+1.&02&,+)+ 0!)2&,+)1.!21,##!Y2,Y
#!*!!2&+$17!0!*&11! K
[M23))9L&+,Y !1&$+9,3%6!2,,*!2,$!2%!0N+ !31!
,# 2%!  2%2 %1 !!+ ,*.0,*&1!   &2N\ Y &+)
&+2!06&!7HL)!230!0Y.02&2&,+!0
Theme 2: Team members’ attributes
,)),02&,+!27!!+2!**!*!017&2% &6!01!($0,3+ 1L!8.!0&!+!
+  60&,31 .!01,+) 20&21 7!0! ,2% 1),7&+$ ,7++  !!.!+&+$ 2%! ,Y
!1&$+.0,!11N %! &6!01&29,# 2!* *!*!01 !+)! 2%!* 2, )!0+ #0,*
!%,2%!0]1!8.!02&1!+ .!01.!2&6!N%!*3)2&.)!.!01.!2&6!1!+0&%! 2%!
,Y !1&$+! *2!0&)K
[NN6!096)3)!2,%6!1,*!,+!#0,*0!.02&!7%,)!0)9
&+ &2!1 7%2 7,0(1 +  7%2 ,!1+]2 7,0( &+ .02&!N\ Y
)#79&+2!06&!7BL)!230!0
&;!0!+2.!01,+) 20&21 7!0!&+?3!+&+$ 2%! ,Y !1&$+ .0,!11N)) 2!*
*!*!017!0!$,,  )&12!+!01+  ',&+! 2%! &),$3!1+  !&1&,+Y*(&+$N
%&1 )!  2, )!0+&+$ +   !22!0 3+ !012+ &+$ ,# !% ,2%!0]1 ,*&+1N
!)&+$ 7&2% 3+!02&+29L %,7!6!0L 1,*!2&*!1 71  %))!+$! #,0 2!*
*!*!01N,*!2!**!*!01#!)2 &1,*#,02 3!2,2%!3+!02&+29,#2%!
,Y !1&$+.0,!11+ !8.0!11! 2%!&0.!01,+)+!! #,0,+0!2!+!11N%!+2%!
.0, 321!*!0$! + !*!2+$&)!L2%!9#!)2*,0!,*#,02)!K
[%!+ 2%&+$1 !*! ,+0!2!L &2 )*!  *! ,7+\N Y &+)
&+2!06&!7A@L2!%!0
2%!01 7!0! *,12)9 ,*#,02)! 7&2% 2%! 3+!02&+29 ,# 2%! ,Y !1&$+
.0,!11L!8.0!11!  2%2 2%!9 !+',9! &2L +  32&)&:!  &2 92(&+$ 2%! )!  ,0
13..,02&+$ ,2%!01N %! &+6,)6!*!+2 ,# 3+ !0$0 32! 123 !+21 &+ ,+! ,Y
!1&$+2!*71&+1.&0&+$2,2%!2!**!*!01!31!,#2%!&0.,1&2&6!!+!0$9
+ ?!8&)!*&+ 1!2K
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 12
[ #,3+ &2 &+1&$%2#3) 2%2 2%! 123 !+21 2%!*1!)6!17!0! $,&+$
2,$&6!2%!1! !8!0&1!12,,2%!0 123 !+21N%2 2%!91!! ),2 ,#
,..,023+&2&!12, ,2%&+$1 &$&2))9L7%&%2%,3$%2!#,0!%+ 
9!1L *9! 9,3 1%,3)  , 2%&1 #!Y2,Y#!N !))L  &1
,*&+$L!6!092%&+$%12,! &$&2)L+ 2%,1!123 !+21'312*!!2
7&2%*&+ 1!2,#L7!))L2%!+7!7&))'312,+6!02&2&+13%79
2%2&2+)1,! ,+! &$&2))9N,+,2,*!3.7&2%!831!1L,0
&2&1)) &<3)2L+,L2%!90!&+6!+2&6!L),,(#,01,)32&,+1L2%&+(
&2]1)!6!0L )1, 2%2 ?!8&)!*&+ 1!2N  #,3+ 2%2 &+1.&0&+$N\ Y
&+)&+2!06&!7AAL! 32&,+) !6!),.*!+2!8.!02
%!,Y !1&$+.0,!11!+)!2!**!*!012,7,0(,+&+ &6& 3)+!! 1
+ *&2&,+1L !8.0!11!  2 2%!!$&++&+$ ,# 2%! ,Y !1&$+ .0,!11L13% 1
0, !+&+$,+!]1 +!27,0(L7%&% 71&+1.&0&+$ 2,2%!*L +  )!0+&+$#0,*
,2%!01+ 2%!&0 ,*&+1N+2%&1 79,30,Y !1&$+&+$710!&.0,)+ 
*,2&62&,+) .0,!11N ,*! 2!* *!*!01 !8.0!11!  2%2 2%!9 130.0&1! 
2%!*1!)6!1&+!8.),0&+$+!70,)!1+ 2%!0!#,0!)!0+! ,322%!*1!)6!1K
[,#2!+#!!)2%2,2%!01(+,7),2*,0!2%+ ,N+ 2%2 ,
+,20!))9%6!2%2*3%2,,+20&32!N%2%6!/3&2!,#2!+N
UMV+ &+2%&1.0,'!2L71)!2,!8.!0&!+!6!09+&!)92%2
2%2&1'312 70,+$113*.2&,+N\Y&+) &+2!06&!7HL)!230!0
.02&2&,+!0
271%))!+$!#,0*3)2&+$2%!+!! 1#,02%! &;!0!+2 ,*&+1!31!
2%!20$!2 $0,3.1#,0 7%,*2%! ! 32&,+).0,$0* 71 !1&$+!  &;!0! K
,2% 3+ !0$0 32! +301!1 +   20&+!  1%,,)Y1!  +  7,0(Y1! 
%!)2%0! .0,#!11&,+)1N  #3)) +  &+?!8&)! 300&3)3* )1, %&+ !0!  2%!
#,0*3)2&,+,#+!! 1#,02%! ,*&+1,#! 32&,+!31!2%!9 & +]2
1!!+91.!N!!!),722%!*!CN
+,2%2!*1L2%! !*&Y20&+! *!*!017!0!&+2%!*',0&29N%&1)! 
2,+3+&+2!+ ! .,7!0&*)+! 3!2,)(,#!8.!0&!+!&+,Y !1&$+&+$
! 32&,+) .0,$0*1L 7%&% %&+ !0!  1,*! 2!* *!*!01N 30&+$ 2%!
%)#79 &+2!06&!71 *,12  2!* *!*!01 *!+2&,+!  2%2 %6&+$ *,0!
.02&&.+21&+2%!2!*7,3) %6!%!).! 2%!*1!06!2%!*3)2&.)!
)!6!)1!22!0L!+%+!2%!&0&+ &6& 3)6,&!+ 2%!0!9%&!6!*,0!!/3)
&120&32&,+,#.,7!0K
[27,3) !+&!2,!)!2,1.07&2%1,*!,+!#0,**9,7+
)!6!)N!31!+,2&!2%22%!1!(&+ 1,#.0,'!210!*,0!
7& !)913..,02! &+ %&$%!0.0,#!11&,+) ! 32&,+N%&1&1 12&))
&23+(+,7+7&2%31+ &2&11,*!2&*!1 &<3)22,>+ 2%!
0&$%2.!,.)!#,0*!2,1.07&2%N\X)#79&+2!06&!7DL
2!%!0
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 13
Theme 3: Diverse Interests and Structures
,2% .!01,+) &+2!0!121 +  2%! &+2!0!121 ,# 2!* *!*!01] ,0$+&:2&,+
&+?3!+! 2%!,Y !1&$+.0,!11&+0!)2&,+2,2%!&07,0(), L9.0&,0&2&:&+$
2%! .0&*09 ',1 ,6!0 2%! ,Y !1&$+ .0,'!21N %&1 ,+?&2 ,# .0&,0&29 71
*,12)9#!)29&+6,)6! 2!%!01+ +301!1N9,+2012L2!**!*!01#0,*
2%! 3+&6!01&29 .0&,0&2&:!  2%! ,Y !1&$+ .0,'!21 1 2%!9 %   &0!2
0!1.,+1&&)&292,70 2%!$0+2.0,6& !0K
[NN)1,2%&+(2%27!0!,)&$! 2, ,1,2,2%!$0+2.0,6& !0
M&#7!,+2&+3!&+2%!,*&+$*,+2%1L2%213&2)!.0, 32
+ ! !)&6!0! N\ X )#79 &+2!06&!7 AAL ! 32&,+)
!6!),.*!+2!8.!02
!%!01.0&,0&2&:! 2(&+$0!,#123 !+21&+,+6!02&+$,=&+!! 32&,+
2,,+)&+!! 32&,+ 3!2,YAI.+ !*&*!130!1N17!0!),1! 
30&+$2%!),( ,7++ %!)2%0!12;% 2, !)7&2%!8207,0(), + 
!820120!110&+$#,00!1& !+21+ 0!1& !+21]0!)2&6!1K
[S!T0!))9L0!))9L0!))9% 2,7,0(0!))9%0 SMT0!))9'312
7,0(!  7&2% 0!1& !+21N &  +,2 0!))9 %6! 2&*! #,0 ,2%!0
2%&+$1X\Y)#79&+2!06&!7FL+301!
!31! 2!* *!*!01 7!0! 1, 1,0!  &+ 2%!&0 .0&*09 7,0(L &2 71
&<3)2 2, $!2 !6!09,+! 2, ',&+ !6!09 *!!2&+$ +  ,+20&32! 2, ,Y !1&$+
!27!!+ *!!2&+$1N %! %,1!+ ,Y !1&$+ 1203230! ,# #,30 %,301 .!0 7!!(
#,0 AF *,+2%1 71 2%!0!#,0! &+!<&!+2 +  %&+ !0&+$L 1 2%! 2!*1 ),12
*,*!+23* &+Y!27!!+N )1,L !8&12&+$ +  >8!  1203230!1 )&*&2!  2%! ,Y
!1&$+.0,!11&+,2%2!*1L&+)3 &+$! 32&,+)1203230!1U!N$NL1%! 3)!1L
300&3)L62&,+1L !+  2!0*1V +  0! 1203230!1 U!N$NL #3))9 .)++! 
7,0(1%! 3)!1VL7%&%%&+ !0! 2%!?!8&&)&29,#2!**!*!01N,0!8*.)!L
!8&12&+$62&,+1203230!1 ,#2%!! 32&,+)&+12&232&,+1* !.)++&+$,#
*!!2&+$1 &<3)2 &+ 1,*! .!0&, 1 +  1),7!  ,7+2%! .0,!11 30&+$ 2%!
13**!0+ %0&12*11!1,+1K
[%&%'312#,3+ 6!09 &<3)2&+2%!13**!0UMV7%!+2%!
2!%!0123))9%6!E7!!(1]62&,+N%271)1,2%!1!
7&2%2%!%0&12*1 0!(N+  2%22%2 712%!*&+ 0!1,+N
+ 1,*!2&*!1% 2%!& !2%2&22,,(2%!1.!! ,32,#2%!
7%,)!.0,!11X\Y&+)&+2!06&!7CL+301!
(,# 2&*!+  .0!1!+! 3!2, ,+1!/3!+!1,#YAI.+ !*&
*!130!1 7!0! #2,01 %&+ !0&+$ &+)31&,+ ,# !6!09 6,&! 30&+$ 2%! 7%,)!
.0,!11K
[2 2(!1 2&*! 2, &1311 2%! .0&+&.)!1 ,# ,Y !1&$+L 2, $!2 2,
(+,7!%,2%!0L %,79,3+,0*))9 .!0#,0*L7%20,)!,3) 
9,3%6!%!0!L%,70!7!$,&+$2,1%.!2%2,Y !1&$+N%&%
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 14
$&6!19,3&2,##!!)&+$22%!!+ K&271+,20!))97%,)!,Y
!1&$+L*,0!,Y !1&$+,##!7.!,.)!X\Y&+)&+2!06&!7EL
)!230!0
+!+)&+$#2,0,#2%!,Y !1&$+.0,!1171L%,7!6!0L2%2,30,+)&+!
*!!2&+$1% *,0!1203230!+ 2!**!*!0116! 206!)2&*!P2%!0!#,0!L
2%!2!*17,0(! *,0!!<&!+2)9&+2%!)12.02,#,30,Y !1&$+.0,!11K
[%! ,+)&+! *!!2&+$1 %  2%!  6+2$! 2%2 .!,.)! 0! 6!09
2, 2%! .,&+2L 7&2%  )!0 $!+ L &2 &1 6!09 !<&!+2X\ Y &+)
&+2!06&!7HL)!230!0.02&2&,+!0
2 71 &<3)2 2, !*!  2%! +!7 ! 32&,+) .0,$0*1 &+2, !8&12&+$
300&3)N  300&3) 7!0! !1.!&))9 ,6!00,7 ! L 7%&% &1 )0$!)9
!2!0*&+! 9+2&,+)! 32&,+)&+12&232&,+1K
[ %6! ,+!0+1 ,32 2%! 1203230) &+20, 32&,+ &+2, 2%!
300&3),#..)&!1&!+!! 32&,++ ! 32&,+L+ 
7%!2%!02!%!01 7&)),+)9 31! 1*)) .02,# &2&+12!  ,#2%!
!+2&0! .0,$0*L !31! 300&3) 0! '*.(! X\ Y )#79
&+2!06&!7BL)!230!0
%!! 32&,+).0,$0*17!0!* !1?!8&)!1.,11&)!&+,0 !02,*!!2
)) +!! 1 +  !1&0!1N + 2%&1 79L2%! >8! 1203230!1 !+)! 31 2, !1&$+
?!8&)9+ 0!2&6!)9N>+),+1!/3!+!,#2%!.+ !*&*!130!1
71 2%2 ,Y !1&$+!  ! 32&,+) .0,$0*1 ,3)  +,2 ! 2!12!  &+
*3)2& &1&.)&+09UV2!*1!31!2!*1 & +,2%6!,+13)22&,+1
2,$!2%!0,07!0!+,2.0!1!+2+ 7,0(! #0,*%,*!K
[M2%!&+1203*!+2S!6)32&,+ 2,,)T7%&%7!%6! .2! 2,
),+$Y2!0*0!2,2!12&2M7!7!0!+,2)),7! 2,*!!22>012
3!2,  + 2%!+L 30&+$ 2%! %,)& 9 .!0&, L)) 2%,1!
 ,+13)22&,+1 %+$! N 13))9 6!09 #!7 &1&.)&+!1 7!0!
.0!1!+2X\Y)#79&+2!06&!7FL+301!N
Discussion
!,+ 32! .02&&.2,09/3)&22&6!123 9,+27,1!12,!8.),0!2%!
!8.!0&!+! !+)&+$+  %&+ !0&+$ #2,01,# ,Y !1&$+&+$ 27,! 32&,+)
.0,$0*1 7&2% &6!01! $0,3.1 ,# .02&&.+21K 0!1!0%!01L ! 32,01 #0,*
&;!0!+2)!6!)1,#0!! 32&,+L+301!1#0,*.02&!+ +! 32&,+)
!6!),.*!+2 !8.!02N ! #,3+  2%2 ,Y !1&$+&+$ 7&2% 2%&1 ,*.,1&2&,+ ,#
.02&&.+2171,*.)!8.0,!112%2++,2!#3))9,+20,))! + 7%!0!
&6!01&29 .)9!   0,)!N %! .02&&.2&+$ &+ &6& 3)1L 2!* .0,!11!1 + 
&+2!0!121,#2!**!*!01],0$+&:2&,+&+?3!+! 2%!,Y !1&$+N.,1&2&6!
2*,1.%!0!17!))1.!01,+)/3)&2&!113%1)&12!+&+$+ .9&+$22!+2&,+
2,,2%!01!+)! ,)),02&,++ ,%!1&,+,#2%!2!*1N!01,+)!8.!02&1!
+  &6!01&29,#.!01.!2&6!1)1, !!.!+! 2%!,)),02&,+L7%&%&10!?!2! 
&+ 2%! 0!13)21N %! 60&!  1203230!1 ,# 2%! ,0$+&:2&,+1L ,*&+!  7&2%
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 15
.0&,0&2&:&+$#,0.0&*097,0(&+3192&*!1L%&+ !0! 2%!,Y !1&$+&+$N)(
,#)0&290,3+ 2%!0,)!+ )(,#0!$3)0!6)32&,+17!0!+,2%!).#3)2,
2%!,Y !1&$+&+$.0,!11!&2%!0N,7!6!0L.02&&.+21% +2&6!0,)!&+2%!
0&2&)0!2&6!%!0*!+!32& 2Y+)91&1 1,2%2 2%! 0!13)21 0!?!2 &;!0!+2
.!01.!2&6!1N!0!,**!+ 2%!31!,#2%!.02&&.2,09,Y !1&$+#,02%!,Y
!1&$+,#! 32&,+).0,$0*1U022!2!&$!2)NLB@ABVN
%&)!7!!8.!0&!+! %))!+$!1 30&+$2%! ,Y !1&$+&+$.0,!11!1U)!
EVL !)&+$7&2% &6!01&29712%!,6!00%&+$,12)!N+)&+!7&2%2%&10!13)2
0! >+ &+$1 #0,* .0!6&,31 123 &!1 2%2 122! 2%2 ,)),02&+$ &+ $0,3.1
,+1&12&+$,#&+ &6& 3)10!.0!1!+2&+$ &;!0!+2,0$+&:2&,+10!2!1%))!+$!1
2%2 + ! &<3)2 2, !) 7&2% U((!0*+ ^ ((!0L B@AAP 305!3 ^
%03&'!0LB@AGP%03&'!0LB@BAVN!*&$%2!.22%2,Y !1&$+,*!17&2%
%))!+$!1,+ 2%! ,+! %+ N + 2%! ,2%!0 %+ L ((!0*+^ ((!0 122!
2%22,7%2!82!+22!*113!! &+,6!0,*&+$%))!+$!19)!0+&+$0,11
2%!&0,3+ 0&!17&)),+20&32!2,*(&+$31!,#2%!!+2&0!.,2!+2&) ,#2%!
&6!01&29,#2%! 2!*1U((!0*+ ^ ((!0LB@AAVN , 2%2!+ L 7!1%,3) 
%6!!6)32! 2%!.0,!11*,0!,#2!+N
!  0!11 2%! %))!+$!1 7!!+,3+2!0!  +  &1311 %,7 2, ,6!0,*!
2%!*K %&!6&+$ 1%0!  3+ !012+ &+$L %&!6&+$ !/3) .,7!0 &120&32&,+L
!)&+$7&2%,Y)! !01%&.L !& &+$,322%! !$0!!,#.02&&.2&,+L !)&+$
7&2%3+!02&+2&!1L !)&+$ 7&2% ,+?&21 ,# .0&,0&2&!1L +  !)&+$ 7&2% 2%!
,+1!/3!+!1 ,# 2%! *!130!1 ,# YAIN , 6,&  3.)&2&,+1L 2%!
%))!+$!1[*!!2&+$&+ &6& 3)1]+!! 1\+ [2%!,+1!/3!+!1,#2%!*!130!1
,#YAI\0!7,6!+&+2,2%! &1311&,+,#2%!,2%!0%))!+$!1N
&012L1%0! 3+ !012+ &+$,#,**,+$,)1230+! ,322,! &<3)22,
%&!6!22%!!$&++&+$N1%0! 3+ !012+ &+$&1&*.,02+21&2!+,30$!1
2%!!8%+$!,#0!)!6+2&+#,0*2&,+U!0!3!2)NLB@@HP&+1:!2)NLAIIGVN
&!+2&> )&2!0230! ,+ 0,11Y1!2,0,)),02&,+ 0! 1 2%2 [2 *9 ! 7&1!
9! 32&+$.02&&.+21,322%!,+!.21L&+#,0*2&,+L+ 2,,)12%20!
(!9\U091,+!2)NLB@@FP!12!2)NLB@@DVN%&1*!+12%2)).02&&.+21
+!!  2, ! &+#,0*! L ! )! 2, #,0* + ,.&+&,+ +  ! $&6!+ 2%! .,7!0
2, &+?3!+! U022!2!&$ !2 )NL B@ABVN 6!+ 2%,3$% 2%! #&)&22,0 .0!1!+2! 
2%! ,+!.2 +  12!.1 ,# ,Y !1&$+ +  .0,'!2 $,)1 ,# 2%! .0,'!2 2, 2%!
2!* *!*!01 2 2%! !$&++&+$L 2%!9 7!0! +,2 ,*.)!2!)9 3+ !012,,  9
!6!09,+!N+0!20,1.!2L2%!)+$3$! + #,0*2,# 2%!.0!1!+22&,+ 1%,3) 
%6!!!+*,0!2&),0! 2,2%! &6!01&29,#2%!2!*N(,#0!$3)0!6)32&,+
,#2%!.0,!1131! )2! &1,6!09N%!+&271 &1,6!0!  30&+$ 2%!%)#Y
79&+2!06&!71L*,0!&+ &6& 3)13..,0271,;!0! N!13$$!12 &1311&+$&+
,Y !1&$+2!*17%!2%!0 + %,7 1%0! $,)10! 3+ !012,, N+ )&+!7&2%
2%&1L&+ ),*!2)NUB@BAV !10&!2%! +!! #,031&+$60&! 00+$!*!+21
2%2[)),7! #,01!6!0)*, !1,# !8.0!11&,++ *!22%!+!! 1,# &;!0!+2
&+ &6& 3)1N\,*!!22%! &6!01!+!! 1+ 2,0!%1%0! 3+ !012+ &+$L
7! 13$$!12 312,*&:&+$ ,**3+&2&,+1 2, 2%! 2!* *!*!01L 13% 1 +
+&*2&,+,06& !,,32,Y !1&$+,01%,02L&))31202! 0! !0,+2%22,.&N
)1,L *,0! 1&232&,+) &+ &6& 3) 13..,02 ,3)  ! ,;!0! N ,0 &+12+!L
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 16
!*.,7!0&+$ + &+ &6& 3) 2!* *!*!0 9 .0!1!+2&+$ 2%! !+!>21 ,# 2%!
,Y !1&$+.0,'!2#,0 2!**!*!01] ,7+,**3+&29N ! 2%!0!#,0!13$$!12
31&+$*2!0&)1+ 7,0(*!2%, 12%2!+,30$!!6!09,+!2,,+20&32!L#,0
&+12+! 9 )!0)9 !8.)&+&+$ 1202 ,+!.21 2%0,3$% *,0! 0!2&6!
&+2!02&6!7,0(1%,.1+ 9.0,6& &+$!820&+ &6& 3)13..,02N
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.0,'!22,%&!6!#3+2&,+) &6!01&29N!!8.!0&!+! +3+&+2!+ ! .,7!0
&120&32&,+ 3! 2, 2%! 2!* ,*.,1&2&,+L 7&2%  *&+,0&29 ,# 
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0!,**!+ ! 2%22%!#,0*,#)! !01%&.!0!#3))9%,1!+L &1311! L+ 
.,2!+2&))920&+! &+,Y !1&$+.0,'!211&+!+,2)).!,.)!>22%!0,)!,#,Y
)! !0U,%^3)!,%+LB@ACP!0!^+:LB@@EVN%&1&1+1.!22%2
,3) ! 1.!&>!  &+ 2%! 0!/3&0!  .0,>)! ,# )) 2!* *!*!01 +  11!11! 
30&+$2%!.0!.02&,+,#,Y !1&$+.0,'!2N
%! !$0!!,#.02&&.2&,+1%,3) !13'!2,# &1311&,+7&2%2%!2!*
*!*!01 2, *+$! !8.!22&,+1N ! !8.!2!  )) 2!* *!*!01 2, #3))9
.02&&.2! 30&+$2%!7%,)!.0,'!2L32&+0!20,1.!22%&171+,2+!!1109L1
#,0&+12+! !1&$+&+$)!11,+171+,2!6!09, 9]1!8.!02&1!N%&1>+ &+$71
)1, 0!11! 9022!2!&$!2)N UB@ABVK[%!0!*9 ! &;!0!+2 !.2%1,#
.02&&.2&,+N\!13$$!12 &1311&+$&+7%&%12!.1.02&&.2&,+,#!6!092!*
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Journal of Participatory Research Methods 17
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,#2%!,.!+Y!+ ! .0,!11+ 1(! #,0*,0!$3& +!N%!+!! #,0*,0!
$3& +!)&$+1 .,,0)97&2% ,Y)! !01%&.N&!+2&> )&2!0230! !10&!1 2%2
2%! +230! ,# ,Y !1&$+ &1 ,*.)!8 +  ,.!+Y!+ !  U%$3!0L B@BAP
%03&'!0LB@BAP+,7 !+^,,+!LB@@GVN6&+$,+6!012&,+,322%!
&1,*#,02L2%!.,2!+2&)!+!>21L+ !+6&1&,+&+$.,1&2&6!!*!0$&+$#3230!
,3)  %6!%!).!  2!* *!*!01 ,.! 7&2% 2%&1 3+!02&+29 U!+$!L AIIIP
!+$! !2 )NL B@@DP 0&1%)!0 !2 )NL B@AHVN + ,+! %+ L ,Y !1&$+ +  ,Y
)! !01%&. 0! !8.!2!  2, ! 0!&.0,) U&1%,. !2 )NL B@@@P ,% ^
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.0,'!2L 1, 1,*! 1(&)) &+ !)&+$ 7&2% &2 &1 31!#3)N ,)!0+!#,0 3+!02&+29
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.0,!11L1,Y !1&$+&+$&1 9+*&L+ 3+!02&+2&!1*90&1!),+$2%!79N
%! ,+1!/3!+!1 ,#  AI]1 *!130!1 )!  2,  &2&,+) 7,0(), 
&+2%!.0&*097,0(,#.02&&.+21#0,*0!+ ! 32&,+L1,.02&&.+21
$6!)!11.0&,0&292,2%!,Y !1&$+.0,'!2N2&1(+,7+#0,*)&2!0230!2%2,Y
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U091,+ !2 )NL B@@FL B@AEVN 0,6+ ^ !+&1 !10&! 2%! 2!+1&,+ !27!!+
[.02&&.2&,+,#))\+ [#,31,+2%!0!13)2\1,+!,#2%!&+%!0!+22!+1&,+1
2%2!8&12&+*3)2&Y12(!%,) !0,)),02&,+U0,6+^!+&1LB@@HVN+,30
,)),02&,+L[.02&&.2&,+,# ))\71 ,6!02(!+9[#,31 ,+ 2%!0!13)21\
&+2%! !+ L 1 0!13)21 7!0! +!! ! 2, .0,!! 7&2% 2%! .0,'!2 ,0 &+$2,
1,*!2!**!*!01N+,302!*1L2%!1!,+?&211%,3) %6!!!+!8.)&&2)9
+!$,2&)!2,,*!2,,)),02&6!..0,%N6&+$1(&))! #&)&22,0+ 
0!$3)0)92(&+$2&*!2,!6)32!,+?&2&+$&+2!0!1210!13$$!12! N
Lessons Learned
1!  ,+ 2%!1! &+1&$%21 +  2%! &+?3!+&+$ #2,01 #0,* 2%! 0!13)21L 7!
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$0,3+ + 1%0! .0,)!*2,7,0(,+ 30&+$2%!.0!.02&,+,#,Y !1&$+
.0,'!2L7!13$$!12,0$+&:!01>+ 1(&))! #&)&22,0N30!8.!0&!+!&+ &2! 
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*31212&*3)2!2%!2!**!*!012,31!2%!.,2!+2&),#2%!&0 &6!01&29N%!
,0$+&:!01 1%,3)  )1, 2%&+( ,32 0!/3&0!  .0,>)!1 ,# 2%! 2!* *!*!01L
17!)!0+! 2%22%!&+ &6& 3)/3)&2&!1 7!0!,2%!+)&+$+ &*.! &+$
#2,01N!)!0+! &2!+)!12%!.0,!112,,*.,1!2!*2%2&1#3+2&,+))9
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!) 7&2% 3+!02&+29 +  ,Y)! !01%&.N ! )!0+!  2%2 &2 &1 31!#3) 2,
(+,7)! $! .,2!+2&) .,7!0 &*)+!1 &+  6+!N ,0!1!!+ .,7!0
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Journal of Participatory Research Methods 18
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&+#,0*2&,+&+792%2 &13+ !012,,  9))2!**!*!01N ,0&+12+!L
!6!),.  7,0(1%,. ,32 ,Y !1&$+&+$ 7&2% &+2!02&6! !8!0&1!1 7&2% +
!8.!02L,0 *(! + +&*2&,+ ,32 ,Y)! !01%&.#,)),7! 9  &1311&,+
,0 &),$3!N+!+)&+$#2,0713&) &+$.,1&2&6!)&*2!7%&%%!).! 
2!**!*!01#!!)1#!,+20&32&+$2,2%!2!*N!0!,**!+ $&6&+$2%&1
#2,022!+2&,+N&+))9L7!13$$!122(&+$2&*!2, &1311,+?&2&+$$!+ 1
+  &+2!0!121 #0,* 2%! 1202 +   0!11 2%! !8.!2! ,0 +!!1109)!6!)1 ,#
.02&&.2&,+N!#,3+ ,322%2+,2!6!09, 9+!! ! 2,.02&&.2!&+2%!
7%,)!.0,!11N)(&+$,322%!.0,!11*(!1&2)!02,!6!09,+!N
%!*&+)!11,+7!)!0+!  30&+$,30.0,!11712%2!6)32&,+,#2%!
.0,!11&1&*.,02+2 2,& !+2&#9 + %+ )! 2%!%))!+$!1 *!+2&,+! ,6!
!0)9,+N+,30.0,!11L7!+!$)!2! !6)32&,+#,0),+$2&*!!31!7!
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 19
7!0!#,31!,+2%!0!13)2N%!0!#,0!L7!13$$!12.322&+$2%!13'!2,+2%!
$!+ 10!$3)0&2!*+  0!11&+$#0&2&,+112%!90&1!L!N$NL,+!/3)&29L
)0&29L !*,2&,+1L.0&,0&2&!1L,+?&2&+$&+2!0!121N%!31! ,# &),$3!102%!0
2%+ &1311&,+1!+)! 312,!8.),0!2%! &6!01!.,2!+2&),#,302!*1N271
1%0! !;,022,12&*3)2!!6!096,&!!&+$%!0 N!2%310!,**!+ 31&+$
&),$3!1 2, !8.),0! &+12!  ,# &1311&,+1N 302%!0L 7! ,3)  %6! ,;!0! 
 $0!2!0 60&!29 ,# 7,0(&+$*!2%, 1 2, *!!2 2%! &;!0!+!1!27!!+2!*
*!*!01N ! 13$$!12 %,,1&+$ 7,0(&+$*!2%, 1 2%2 0!,+0!2!L &6!01!L
+  2%2 &+6&2!2!* *!*!01 2, .02&&.2!L.0!#!0)9,=&+!L 2, .0,*,2!
0!)2&,+1%&.Y3&) &+$ +  0!2&6&29N +6,)6&+$ 3+ !0$0 32! 123 !+21
*,2&62!  +  ,+20&32!  2, !!.!+&+$ 2%! 0!13)2N ! 0!,**!+  )1,
&+6,)6&+$123 !+21&+#3230!.0,'!21L12%!91%,3) %6!!!+&+)3 ! 
17!))N)2%,3$%7!#,31! *,0!,+2%!%))!+$!12%+,+2%!!+)!01L,+
.!01,+))!6!)7!% $,, 0!)2&,+1L1,7!13$$!1212&*3)2&+$0!)2&,+1 30&+$
2%!.0,!11N! )!0+! 2%20!)2&,+ 3&) &+$71 !1&!0,=&+!2%+ ,+)&+!N
&+))9L7!!+',9! 7,0(&+$2,$!2%!0L7%&%)),7! 312,!+',92%!.0,!11N
Strengths and Limitations
, 2%! !12 ,# ,30 (+,7)! $!L 2%&1 71 2%! >012 123 9 2, ,3*!+2 2%!
&+?3!+&+$#2,01,#2%!,Y !1&$+.0,!117&2% &6!01!$0,3.1,#12(!%,) !01
#0,*  .02&!L ! 32&,+L +  0!1!0% 7&2% 2%! &* ,# 20+1)2&+$
1&!+2&>>+ &+$1&+2,! 32&,+N%!,Y !1&$+,+1&12! ,#27, &6!01!2!*1
2%2 !6!),.!  $,,  0!)2&,+1%&.1 +  .32 $0!2 !;,02 &+2, &),$3!1 2,
3+ !012+ !%,2%!0]11&232&,+1N!**!*!01)1,2&6!)9.02&&.2! &+
+)9:&+$2%! 2L!+130&+$2%22%! &;!0!+2.!01.!2&6!10!.0!1!+2&+2%!
0!13)21N,*!)&*&22&,+1%6!2,!2(!+&+2,,3+2N3!2,2%!YAI
.+ !*&*!130!1L7!17&2%! 2,,+)&+!,**3+&2&,+#2!01&8*,+2%1N
!(+,7#0,*0!!+20!1!0%2%2,+)&+!*!!2&+$10! 3!0!2&6&29U03(1
^!66L B@BBVL1, ,+)&+!*!!2&+$1 7&))%6!;!2! ,300!2&6&29 2,,N!
)&(!7&1! *&11!  &+#,0*) ,**3+&2&,+L !8.!0&!+! #!7!0 0!)2&,+1%&.Y
3&) &+$ ,..,023+&2&!1L +  ,3)  +,2 6&1&2 !% ,2%!0]1 7,0(.)!N 2 &1
&<3)22,.0! &2&+7%2792%!0!13)217,3) %6!!!+ &;!0!+27&2%,Y
!1&$+&+$2,2))9,=&+!N302%!0L)2%,3$%,+)91&8,32,#2!+2!**!*!01
',&+!  2%! L &2 71  $,,  0!.0!1!+22&,+ ,# 2%! 27, 2!*1 +  ))
2%! ,*&+1N + )&+! 7&2% 2%&1L )2%,3$% 2%! 0!1!0%!0 %   *',0 0,)! &+
0!1!0%&+$L#&)&22&+$L+ ,Y !1&$+&+$L2!**!*!01.02&&.2! ,2%&+
,Y !1&$+9,Y)! !01%&.+ &+2%! 2+)91&12%0,3$%2%!N)1,L
2%!,Y32%,01 0&2&))9,+2!12! 2%! >+)  12!.L7%&% 0! 3! 2%!
,*&++9,#2%!0!1!0%!0N! & +,2&+)3 !123 !+21131!0$0,3.&+
,30,Y !1&$+&+$2!*1#0,*2%!!$&++&+$W2%&171+]2.,11&)!1&271+,2
(+,7+ #0,* 2%! 1202 &+ 7%2 9!0 2%! ! 32&,+ 7,3)  ! 13&2)!N 2!0
&+ 2%! .0,!11L 2%! .)+ 2, %,)  #,31 $0,3.1 7&2% 123 !+21 71 ))!  ,;
3!2,2%!.+ !*&N)2%,3$%3+ !0$0 32!123 !+217!0!&+6,)6!&+,+!
,# 2%! 2!*1L 7! 0!,**!+  &+6,)6&+$123 !+21 ,# )) ! 32&,+) )!6!)1 &+
#3230!,Y !1&$+&+$.0,'!211!0)91.,11&)!N6!+2%,3$%7!,+ 32! 2%!
&+6!12&$2&,+&+2%!!2%!0)+ 1L7!,+1& !02%!32%,+2!821,*.0)!
!11,+1!0+! 0,*,Y!1&$+&+$ 32&,+)0,$0*1#,023 !+2+ 02&&+$!)2%0!0,#!11&,+)1&+301&+$NNN
Journal of Participatory Research Methods 20
7&2% &+2!0+2&,+) ,+2!821 &+ 2%! !12!0+ 7,0) N &+,0 !6&2&,+1 7&2%
#,0!&$+1&232&,+1*9!8&12U#,0&+12+!2%!62&,+.!0&, 1,#! 32&,+)
&+12&232&,+1VL32 7! !8.!213% !6&2&,+1 2, %6! *&+,0 &*.2 ,+ 2%!
0!13)21N &+))9L 2%&1 0!1!0% &1 )&*&2!  2, 2%!  ,+2!82N ! 13$$!12
,+ 32&+$0!1!0% &+ ,2%!0 ,+2!82113% 10! #,0 ,**3+&29Y 7!))&+$
,) !0 3)21L 0!#,0 .!,.)!)&6&+$ 7&2% +&+2!))!23) &1&)&29L+ 9,32%
0!Q%!)2%0!N
Conclusions
%!&+?3!+&+$#2,01,#,Y !1&$+&+$! 32&,+).0,$0*1L2,$!2%!07&2%
0!.0!1!+22&6!1,#2%!3+&6!01&29L0!! 32&,+L+ 0!.02&!L2,20+1)2!
1&!+2&>(+,7)! $! &+2,2%! .02&! ,#0! #,0,) !0  3)21 7!0!+)9:! 
.02&&.2&6!)9N %! .,1&2&6! )&*2! +  .!01,+) 220&32!1 !+)!  2%!
.0,!11N %! ,*.)!8&29 ,# 2%! ,Y !1&$+ .0,!11L ,+?&2&+$ &+2!0!121 + 
*(&+$31!,#2%!#3)).,2!+2&),#2%! &6!01&297!0!%))!+$&+$1.!21N%!1!
%))!+$!1+!,6!0,*!91(&))#3))9,0$+&:&+$+ #&)&22&+$,Y !1&$+
.0,!11!1N! 13$$!12#302%!0 0!1!0%2, !8.),0!%,72%! .,2!+2&),# 2%!1!
&6!01!2!*1+!,.2&*&:! + 2,!8.),0!%,72%&1,Y !1&$+,+>$302&,+
+!31!#3)&+,+2!821,2%!02%+1N
Funding
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Acknowledgements
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Con%icts of Interest
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Journal of Participatory Research Methods 21
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Journal of Participatory Research Methods 24
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The individual experiences of older adults in long-term care are broadly recognized as an important source of information for measuring wellbeing and quality of care. Narrative research is a special type of qualitative research to elicit people’s individual, diverse experiences in the context of their lifeworld. Narratives are potentially useful for long-term care improvement as they can provide a rich description of an older adult’s life from their own point of view, including the provided care. Little is known about how narratives can best be collected and used to stimulate learning and quality improvement in long-term care for older adults. The current study takes a theoretical approach to developing a narrative quality instrument for care practice in order to discover the experiences of older adults receiving long-term care. The new narrative quality instrument is based on the available literature describing narrative research methodology. The instrument is deemed promising for practice, as it allows care professionals to collect narratives among older adults in a thorough manner for team reflection in order to improve the quality of care. In the future, the feasibility and usability of the instrument will have to be empirically tested.
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