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Introduction to Artificial Intelligence (AI) and Automated Processes for Subject Access

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... Regarding library cataloging work, no well-documented case studies of integrating AI into active, existing workflows were available, although the community's desire to explore and experiment with this AI Chatbots and Subject Cataloging 3 Brian Dobreski and Christopher Hastings practical application is clear. 13 A recent survey published by Primary Research Group sought to discover how prevalent AI use was in the workflow of catalogers at twenty-six universities. Of the universities that were contacted, two reported using Google's Bard AI (now Gemini), four reported using AI-enabled Bing (Microsoft Copilot), and thirteen reported using ChatGPT in their workflow. ...
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Libraries show an increasing interest in incorporating AI tools into their workflows, particularly easily accessible and free-to-use chatbots. However, empirical evidence is limited regarding the effectiveness of these tools to perform traditionally time-consuming subject cataloging tasks. In this study, researchers sought to assess the performance of AI tools in performing basic subject heading and classification number assignment. Using a well-established instructional cataloging text as a basis, researchers developed and administered a test designed to evaluate the effectiveness of three chatbots (ChatGPT, Gemini, Copilot) in assigning Dewey Decimal Classification, Library of Congress Classification, and Library of Congress Subject Heading terms and numbers. The quantity and quality of errors in chatbot responses were analyzed.
... Many libraries have started to utilise AI technology (Harisanty et al., 2022). AI technology can be used for the classification of library collections (Ramischwili-Schäfer, 2022), cataloguing (Quinn and Acomb, 2021;Kragelj and Kljajić Borštnar, 2021;Mitzig et al., 2016), and indexing (Suominen et al., 2022;Saccucci and Salaba, 2021;Hoy, 2018;Golub, 2021). In the information organisation process involving classification, indexing, and descriptive cataloguing activities, the adoption of artificial intelligence plays an increasingly significant role. ...
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The Artificial Intelligence and Libraries Bibliography includes over 125 selected English-language articles and books that are useful in understanding how libraries are exploring and adopting modern artificial intelligence (AI) technologies. It covers works from January 2018 through August 2023. It is licensed under a Creative Commons Attribution 4.0 International License. The bibliography is also available as a website (http://tinyurl.com/yckc65t4), which includes a Google Translate link. Keywords: academic libraries, artificial intelligence, chatbot, chatgpt, expert systems, generative artificial intelligence, libraries, intelligent library, libraries, machine learning, natural language processing, NLP, research libraries, robotics, and robots.
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