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Examining the Aftermath of Work-Family Conflict Episodes: Internal Attributions, Self-Conscious Emotions, Family Engagement, and Well-Being

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Abstract

Little empirical research exists on attributions that people make regarding work-family conflict that they experience. Our study used attribution theory to examine the aftermath of work-family conflict episodes. We used a diary method in which respondents reported their daily encounters with work-family conflict, attributions they made about its causes, feelings of guilt and shame they experienced, and their levels of daily family engagement and well-being after work. Based on Ilies et al. (2012) we hypothesized that internal attributions of work-family conflict would be associated with feelings of guilt and shame, and that these emotions would in turn be differentially associated with daily after-work outcomes. We also hypothesized that the degree to which individuals were satisfied with the resolution of their work-family conflict would moderate the relationship between internal attribution and guilt/shame. Results largely supported our hypotheses, with guilt demonstrating a positive link to family engagement while shame showed a negative association. We also found that shame, but not guilt, was negatively associated with daily well-being. One's level of satisfaction with the resolution of work-family conflict emerged as a key variable as well. Lastly, we discuss the theoretical and practical ramifications of our findings.

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Many employees commonly deal with situations where their work and family lives are in conflict. Yet, scholarly understanding of how these episodic experiences influence employees’ cognitions (i.e., attributions) and emotions is still limited. Further, the emergent line of work-family research on attributions tends to adopt a variable-centric approach by investigating the effects of attributional dimensions in isolation, thus precluding a holistic view of how individuals form profiles of attributions in response to work-family conflict episodes. To advance the work-family literature, we employed an experience sampling design across 12 days to investigate profiles of attributions and the resultant discrete negative emotions (e.g., guilt, shame, regret, anger, frustration resentment) associated with work-family conflict in full-time employees with children. Multilevel latent profile analysis (MLPA) results revealed meaningfully different profiles of attributions that tended to occur in reaction to conflicts between work and family, with these profiles differing based upon direction of the conflict episode (i.e., work-interfering-with-family [WIF] versus family-interfering-with-work [FIW]). Further, these attributional profiles, especially those associated with FIW episodes, differentially related to distinct negative emotions. Overall, our findings contribute to a nuanced understanding of profiles of attributions following work-family conflict episodes, with critical implications for affective well-being.
Article
Individuals with higher work-to-family conflict (WTFC) in general are more likely to report poorer physical and mental health. Less research, however, has examined the daily implications of WTFC, such as whether individuals’ reactions to minor WTFC day-to-day (e.g. missing family dinner due to work obligation) are associated with health outcomes. We examined whether affective reactivity to daily WTFC was associated with poorer sleep, health behaviours, and mental health in a sample who may be particularly vulnerable to daily WTFC. Employed parents in the IT industry with adolescent-aged children (N = 118, Mage = 45.01, 44.07% female) reported daily WTFC and negative affect on 8 consecutive days, in addition to completing a survey that assessed sleep, health behaviours (smoking, drinking, exercise, fast food consumption), and psychological distress. Multilevel modelling outputted individual reactivity slopes by regressing daily negative affect on the day’s WTFC. Results of general linear models indicated that affective reactivity to WTFC was associated with poorer sleep quality and higher levels of psychological distress – even when controlling for average daily negative affect on non-WTFC days. Individual differences in reactivity to daily WTFC have implications for health. Interventions aimed to reduce daily WTFC and reactivity to it are needed.
Article
This article explores work–family interface and the use of mobile technologies (MTs) among male lawyers in Quebec (French Canada) and Finland – two civil law contexts with reputations for legislation friendly toward work–family balance. Drawing on 34 interviews with male lawyers and combining two theoretical lenses, shifting ideals of fatherhood and work–family boundary theory, our study shows how men’s preferences for work–family boundary management relate to diversifying models of fatherhood and family. In Finland, male lawyers more readily embrace family responsibilities and they strive to set firm boundaries to curtail work spilling over into family life. Yet, the cultural and professional norm of men as breadwinners remains strong, especially for Canadian male lawyers whose spouses more often assume primary responsibility for childcare. Our study offers qualitative markers of boundary management styles and strategies (spatial, temporal, and psychological) of male professionals – as struggling segmentors, struggling integrators, and integrators. We observe that senior male lawyers, living in more traditional family models, frequently model integrating behaviours, such as around-the-clock availability via MTs. This modeling establishes expectations of what represents a committed professional worthy of promotion. These practices play an important role in sustaining and reproducing gender inequalities in organisations that employ professionals.
Article
Working mothers often experience guilt when balancing work and family responsibilities. We examined consequences of work-family guilt with an interview study (N = 28) and daily diary study (N = 123). The interview study revealed that as a result of work-family guilt, parents tended to either reappraise the situation (e.g., emphasizing financial importance of work) or compensate for their guilt by adapting their parenting, adapting their work, and by sacrificing their leisure. Consistently, the diary study (where mothers completed online daily questionnaires over 8 consecutive days) revealed that higher work-family guilt was related to more traditional gender behaviors in mothers. Specifically, mothers (a) thought more about reducing their working hours, (b) reduced the time they planned for themselves, and (c) planned to reserve more time and energy for their children in the future although no changes in actual parenting behaviors were observed. Moreover, the diary study demonstrated that work-family guilt is associated with lower well-being for mothers. Together, these studies illuminate how work-family guilt may motivate mothers to comply with gender norms in which they prioritize caregiving tasks over their work.
Article
To clarify how work and non-work role conflicts are processed and produce psychological change, we propose an integrative theory of work-family conflict (WFC) episode processing. We clarify ambiguities around the meaning of WFC, overcome questionable research assumptions, make testable counter-normative predictions, reconcile “levels” and “episodes” WFC conceptions, and explain how WFC can even have a net positive effect for the person. In the model, a trigger event causes a perceived WF role incompatibility and a negative change in core affect, prompting either a scripted response or controlled sensemaking. In the latter, cognitive appraisals and secondary affect ensue, causing a choice of a coping/resolution response. Responses are reinforced/punished, and possibly, consciously evaluated. Episodes end with the potential storage of outputs in long-term memory. State inputs to an episode condition processing and memory storage. Stored episode outputs can thereafter become inputs to future episodes and/or cause longer-term change in role performance, satisfaction, and well-being. After describing these processes, we suggest new directions for WFC research and practice.
Article
We test whether work-to-family guilt mediates the relationship between work-to-family conflict and job satisfaction, and extend the contingent perspective of source attribution by exploring the moderating roles of segmentation preference and family collectivism orientation. Using a scenario experiment in Study 1 (N = 66), we found evidence supporting the mediating role of work-to-family guilt. In Study 2, we tested a moderated mediation model. Using survey data collected from Chinese bank employees and their spouses (N = 145), we found that the positive relationship between a person’s work-to-family conflict rated by his or her spouse and the person’s work-to-family guilt was stronger when the person preferred to segment work from family. We also found that the negative relationship between work-to-family guilt and job satisfaction was stronger for people with high levels of family collectivism orientation. Theoretical and practical implications are discussed.
Article
The paradigm of work–family conflict is challenged by the fluid realities of the actual world. Through an innovative phenomenographic study of women's understanding of their lives, we show that the social imaginary of work–family conflict assumes that vulnerability is a constitutive reality for women. Consequently, with respect to the perspectives through which women are invited to make sense of their lives, the metaphor of conflict enforces a worldview based on traditional gender roles. Organisational policies that rely heavily on a social imaginary of work–family conflict may prove ineffective. On one hand, they ignore the diversity of morphologies and vocabularies used by women today to understand themselves in relation to their family and workplace. On the other, work–family conflict arises as a product of policy measures and bureaucratic practices rather than as an experiential reality. Policy statements on work–family conflict have a performative character: they communicate a message about women's social status and identity. Therefore, effective organisational policies should integrate vocabularies and assumptions that make women aware of themselves in a confident manner by relying on social imaginaries that encourage agency and empowered participation in the world.
Article
We examine the trade-offs associated with using Amazon.com's Mechanical Turk (MTurk) interface for subject recruitment. We first describe MTurk and its promise as a vehicle for performing low-cost and easy-to-field experiments. We then assess the internal and external validity of experiments performed using MTurk, employing a framework that can be used to evaluate other subject pools. We first investigate the characteristics of samples drawn from the MTurk population. We show that respondents recruited in this manner are often more representative of the U.S. population than in-person convenience samples-the modal sample in published experimental political science-but less representative than subjects in Internet-based panels or national probability samples. Finally, we replicate important published experimental work using MTurk samples. © The Author 2012. Published by Oxford University Press on behalf of the Society for Political Methodology. All rights reserved.
Article
This study investigated how 22 female parents in dual-career families view several elements of their professional and maternal roles and compared the effectiveness of two strategies for dealing with conflict between these roles. As predicted, role conflict is experienced when the various role elements are perceived as nearly equal in importance. Contrary to expectations, subjects using a role redefinition strategy did not differ from subjects using a role expansion strategy in self-reports of role conflict and coping effectiveness. These results are explained in terms of internal guilt from perceived neglect of the maternal role. The implications of these findings for professionals working with dual-career couples or teaching in this area are discussed and a four-step model to assist women in dual-career families in dealing with their role conflict is presented.
Article
Abstract This research differentiates shame and guilt as distinct emotional reactions that parents in the United States can have for their children's misdeeds. In Study 1, when 93 parents wrote about their child's worst transgression, their ratings of perceived public exposure and threat to their self-image predicted shame, whereas the degree to which they felt a lack of control over their child and believed the act harmed others predicted guilt. In Study 2, when 123 mothers rated their reactions to an imagined wrongdoing, the presence of a critical observer tended to elevate shame but not guilt. Across both studies, guilt predicted adaptive parenting responses, whereas, shame predicted maladaptive responses. The discussion emphasizes the implications that self-conscious emotions have for family dynamics.
Article
Examined gender differences in morality from a Freudian perspective. We summarized evidence from several literatures refuting Freud's notion that women have a weaker, less internalized sense of morality than men because of defects in the formation of the superego. Empirical studies (of children, adolescents, and adults), however, indicate that females experiences more, not less, shame and guilt in response to failures and transgressions. Moreover, research shows that females are more empathetic than males, whereas males engage in more aggressive, antisocial behavior. Women do not appear to have a quantitatively inferior, underdeveloped level of morality. The data favor the feminine superego--albeit with generally modest effect sizes. We also considered the possibility of gender differences in the qualitative nature of superego. Do men and women process moral issues from the same perspective, using similar principles? Like Freud, many psychologists working from a Kohlbergian perspective have assumed a higher level of moral reasoning among men. Empirical evidence does not support this assumption. We discussed more recent theory and research suggesting that women tend to reason from an ethic-of-care perspective, whereas men are inclined to reason from a justice perspective. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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What Are Self-conscious Emotions?Some General Development ConsiderationsSelf-conscious Emotions Are Interpersonal, TooShame and GuiltEmbarrassmentPrideReferences
Article
Amazon's Mechanical Turk (MTurk) is a relatively new website that contains the major elements required to conduct research: an integrated participant compensation system; a large participant pool; and a streamlined process of study design, participant recruitment, and data collection. In this article, we describe and evaluate the potential contributions of MTurk to psychology and other social sciences. Findings indicate that (a) MTurk participants are slightly more demographically diverse than are standard Internet samples and are significantly more diverse than typical American college samples; (b) participation is affected by compensation rate and task length, but participants can still be recruited rapidly and inexpensively; (c) realistic compensation rates do not affect data quality; and (d) the data obtained are at least as reliable as those obtained via traditional methods. Overall, MTurk can be used to obtain high-quality data inexpensively and rapidly. © The Author(s) 2011.
Article
Scholars have not fully theorized the multifaceted, interdependent dimensions within the work-family "black box." Taking an ecology of the life course approach, we theorize common work-family and adequacy constructs as capturing different components of employees' cognitive appraisals of fit between their demands and resources at the interface between home and work. Employees' appraisals of their work-family linkages and of their relative resource adequacy are not made independently but, rather, co-occur as identifiable constellations of fit. The life course approach hypothesizes that shifts in objective demands/ resources at work and at home over the life course result in employees experiencing cycles of control, that is, corresponding shifts in their cognitive assessments of fit. We further theorize patterned appraisals of fit are key mediators between objective work-family conditions and employees' health, well-being and strategic adaptations. As a case example, we examine whether employees' assessments on ten dimensions cluster together as patterned fit constellations, using data from a middle-class sample of 753 employees working at Best Buy's corporate headquarters. We find no single linear construct of fit that captures the complexity within the work-family black box. Instead, respondents experience six distinctive constellations of fit: one optimal, two poor, and three moderate fit constellations.
Article
This article discusses the structure and content of the phenomenon of guilt based on the experience of 13 working mothers. Using a phenomenological approach, the researcher has analyzed the women's descriptions of guilt situations and presents the constituent component of the guilt phenomenon. The most salient feature of these women's descriptions of guilt is their strong, repetitive, everyday character. The phenomenon of guilt contains a general feeling of responsibility especially towards the children. Feelings of guilt arise when the women interprets a situation in terms of failure in responsibility. The sense of failure in responsibility arise in situations when she lacks real control over the demands made on her from different spheres of life or in situations where she exhibits an assertive behavior where she puts the responsibility for herself and her own needs foremost. The phenomenon of guilt contains certain elements of shame, aggression and vagueness in communication.