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Vol.:(0123456789)
Natural Hazards (2023) 115:2279–2306
https://doi.org/10.1007/s11069-022-05638-8
1 3
ORIGINAL PAPER
Household impacts ofinterruption toelectric power
andwater services
AlexiaStock1· RachelA.Davidson1 · JamesKendra2· V.NunoMartins3·
BradleyEwing4· LindaK.Nozick5· KateStarbird6· MaggieLeon‑Corwin7
Received: 12 August 2021 / Accepted: 21 September 2022 / Published online: 4 November 2022
© The Author(s), under exclusive licence to Springer Nature B.V. 2022
Abstract
Critical infrastructure systems derive their importance from the societal needs they help
meet. Yet the relationship between infrastructure system functioning and societal func-
tioning is not well-understood, nor are the impacts of infrastructure system disruptions on
consumers. We develop two empirical measures of societal impacts—willingness to pay
(WTP) to avoid service interruptions and a constructed scale of unhappiness, compare them
to each other and others from the literature, and use them to examine household impacts of
service interruptions. Focusing on household-level societal impacts of electric power and
water service interruptions, we use survey-based data from Los Angeles County, USA, to
fit a random effects within-between model of WTP and an ordinal logit with mixed effects
to predict unhappiness, both as a function of infrastructure type, outage duration, and
household attributes. Results suggest household impact increases nonlinearly with outage
duration, and the impact of electric power disruptions is greater than water supply disrup-
tions. Unhappiness is better able to distinguish the effects of shorter-duration outages than
WTP is. Some people experience at least some duration of outage without negative impact.
Increased household impact was also associated with using electricity for medical devices
or water for work or business, perceived likelihood of an emergency, worry about an emer-
gency, past negative experiences with emergencies, lower level of preparation, less connec-
tion to the neighborhood, higher income, being married, being younger, having pets, and
having someone with a medical condition in the house. Financial, time/effort, health, and
stress concerns all substantially influence the stated level of unhappiness.
Keywords Infrastructure system· Lifeline· Outage· Electric power· Water· Household
* Rachel A. Davidson
rdavidso@udel.edu
1 Department ofCivil andEnvironmental Engineering, University ofDelaware, Newark, DE, USA
2 Biden School ofPublic Policy andAdministration, University ofDelaware, Newark, DE, USA
3 Disaster Research Center, University ofDelaware, Newark, DE, USA
4 Rawls College ofBusiness, Texas Tech University, Lubbock, TX, USA
5 School ofCivil andEnvironmental Engineering, Cornell University, Ithaca, NY, USA
6 Human Centered Design andEngineering, University ofWashington, Seattle, WA, USA
7 Department ofSociology, Oklahoma State University, Stillwater, OK, USA
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