Conference Paper

Foraging Tangibles for Participatory Design: Decolonising Co-creative Processes through Sustainable Engagement with Place

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  • UmU SE + SDU DK
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... [85]), reveals a growing body of work. In Human-Computer Interaction (HCI) research has -amongst others-discussed computing's "colonial impulse" [17], envisioned decolonial technologies and praxises (e.g., [66,74,79,86]), and created a manifesto for decolonizing HCI research [5]. ...
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Participatory design has become increasingly engaged in public spheres and everyday life and is no longer solely concerned with the workplace. This is not only a shift from work oriented productive activities to leisure and pleasurable engagements, but also a new milieu for production and innovation and entails a reorientation from "democracy at work" to "democratic innovation". What democratic innovation entails is currently defined by management and innovation research, which claims that innovation has been democratized through easy access to production tools and lead-users as the new experts driving innovation. We sketch an alternative "democratizing innovation" practice more in line with the original visions of participatory design based on our experience of running Malmö Living Labs - an open innovation milieu where new constellations, issues and ideas evolve from bottom-up long-term collaborations amongst diverse stakeholders. Two cases and controversial matters of concern are discussed. The fruitfulness of the concepts "Things" (as opposed to objects), "infrastructuring" (as opposed to projects) and "agonistic public spaces" (as opposed to consensual decision-making) are explored in relation to participatory innovation practices and democracy.
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Decolonizing discourses teach us that we need to move away from the universalizing ‘grand narratives’ of knowledge production and focus on contextualizing diverse and situated experiences, epistemologies and narratives. Yet, few contributions actively demonstrate what a shift to decolonizing design means in practice. Participatory Design (PD) approaches are particularly well-suited to contribute to contemporary debates of decolonization in design due to PD’s long-standing political traditions and values of equality and empowerment, but even here empirical methods and techniques to fully realize pluriversality in design are lacking. In line with the CHI 2021 theme of Making Waves. Combining Strengths, this interactive workshop will invigorate the debates and practices in HCI of decolonization by bringing together and demonstrating how designers and researchers in diverse global contexts are working with and adapting modes, concepts, methodologies and sensibilities into decolonizing design practices. Not only will this workshop provide new ways of thinking in HCI but also fuse theories and practices to develop truly transcultural approaches to HCI.
Chapter
In Scandinavia we have for two decades been concerned with participation and skill in the design and use of computer-based systems. Collaboration between researchers and trade unions on this theme, starting with the pioneering work of Kristen Nygaard and the Norwegian Metal Workers’ Union, and including leading projects like DEMOS and UTOPIA, has been based on a strong commitment to the idea of industrial democracy. This kind of politically significant, interdisciplinary, and action-oriented research on resources and control in the processes of design and use has contributed to what is often viewed abroad as a distinctively Scandinavian approach to systems design. This Scandinavian approach might be called a work-oriented design approach. Democratic participation and skill enhancement, and not only productivity and product quality, are themselves considered objective of design. [Based on the two research projects, DEMOS and UTOPIA, I have elaborated this approach in detail in Work-Oriented Design of Computer Artifacts (1989). This paper is based on that work.] Two important features of participatory design shape its trajectory as a design strategy. The political one is obvious. Participatory design raises questions of democracy, power, and control in the workplace. In this sense it is a deeply controversial issue, especially from a management point of view. The other major feature is technical—its promise that the participation of skilled users in the design process can contribute importantly to successful design and high-quality products. Some experiences, perhaps most developed in Scandinavia, support this prediction and contribute to the growing interest in participatory design in the United States and other countries; by contrast, “expert” design strategies have too often turned out to be failures in terms of the usability of the resulting systems. These two features together suggest that there should be a strong link between the skill and product quality aspect of user participation and the democracy and control aspect, or else participatory design will be a deeply controversial issue from the point of view of the employees and trade unions. The trade-union-oriented democracy aspect of skill and participation in design is discussed in the first part of the chapter.
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