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Knowledge Development, Exchange and Communication Skills

Authors:
Sarvesh Raj Rocque at Amity University
Sarvesh Raj Rocque
Training Specialist
Training Specialist
Training Specialist
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Knowledge Development, Exchange and Communication Skills
Sarvesh Raj Rocque, PhD
Training Specialist,
Amity University – AUMP
srrocque@gwa.amity.edu
Published in: Daily Silicon Valley International, California, USA. ISSN: 1538-7291, Editor:
Joseph Shieh, 2022
A successful leader or entrepreneur has one thing in common with all great leaders and
entrepreneurs, and that is the ability to exchange knowledge and wisdom with others. As there
are so many ways for people to communicate today, both individually and as a group,
communication has probably never been more complex or challenging than it is now. To the
author, the most important skills to have in the 21st century are those that are used to develop
and exchange knowledge, as well as those that are used to communicate. Communication in
the context of knowledge exchange and development is often challenged by asymmetries
between various stakeholder groups within the context of knowledge exchange and
development. In order to facilitate the exchange of knowledge, effective communication is key
to bridging differences in perspectives. A thorough understanding of the critical mechanisms
that often intervene when knowledge is being exchanged within an organization, however, is
essential if these exchanges are to be successful.
There are four aspects that are generally associated with knowledge exchange in an
organization: vision and mission, expectations, clarity, and change. Communication of
knowledge can only be effective if one knows how information relates to one’s vision and
mission in order to be able to effectively communicate it. Investment in knowledge
management is primarily made with the aim of having flawless communication as a primary
objective. There is a difference between the exchange of knowledge in terms of not only what
is communicated, but also in terms of how it is communicated. Transferring knowledge can
often be accomplished simply by communicating as we normally do on a regular basis. In
order to achieve their goals, humans tend to form complex organizations. Organizations serve a
variety of purposes, whether they are intended to govern a society or serve other purposes. In
order for any organization to function properly, it must maintain effective communication both
internally and externally.
Knowledge is power, but what takes it to a whole new level is when it is communicated
flawlessly and exchanged meaningfully. In order to facilitate knowledge exchange,
technologies can play an important role in reducing barriers. To ensure smooth operation and
efficient day-to-day operations, communication and knowledge exchange must be as effective
and clear as possible. Organizational challenges occur when this is not the case, for example,
stakeholders may feel detached from each other and unmotivated, leading to mistakes that
could have severe consequences.
The flow of knowledge throughout an organization is a great way to boost efficiency, to
improve bottom line, and to encourage innovation within an organization as a whole. This will
help an organization become more efficient and more profitable. There is no doubt that an
open-minded, positive attitude greatly enhances the ability to communicate and to exchange
knowledge in a constructive manner. In order for an organization to be successful, it is
imperative that it is capable of communicating effectively in all forms, including written,
verbal, and listening skills. In summary, all three elements of knowledge development,
exchange, and communication skills revolve around people, and being able to form successful
relationships is a crucial part of this process.
(The author, Sarvesh Raj Rocque, PhD, is currently employed at Amity University as a trainer.
For the past 17 years, he has worked in the field of human resources and education. He is an
experienced trainer who enjoys working with both large and small groups. In addition to
teaching English, he also teaches foreign words, presentation skills, public speaking,
personality development, interview skills, and answering techniques to law students and
business students.)
References
1. Bostrom, Robert P. "Successful application of communication techniques to improve the
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2. Cushman, Donald P., and Dudley D. Cahn, eds. Communication in interpersonal
relationships. SUNY Press, 1985.
3. Eraut, Michael. "Knowledge creation and knowledge use in professioal contexts." Studies
in Higher education 10.2 (1985): 117-133.
4. Hargie, Owen, ed. The handbook of communication skills. London: Croom Helm, 1986.
5. Light, Janice. "Toward a definition of communicative competence for individuals using
augmentative and alternative communication systems." Augmentative and alternative
communication 5.2 (1989): 137-144.
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Projects”- 2008
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of the Underpinning Concepts” (2022)
9. SP Tiwari “Information and communication technology initiatives for knowledge sharing
in agriculture”- arXiv preprint arXiv:2202.08649, 2022
10. SP Tiwari “Strengthening E-Commerce Product Launches-Improving Efficiencies from
Development to Production”- Project and Technology Management Foundation, 2015
11. SP Tiwari ”Covid-19: Knowledge Development, Exchange, and Emerging
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12. SP Tiwari “Emerging trends in soybean industry”, 2017
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