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Creative Collaboration in Groups

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Abstract

A widely held belief in organizations is that small groups represent an ideal configuration for idea generation, in spite of much experimental evidence demonstrating a production loss effect. In this chapter, we review the main causes of this effect and argue that such studies provide an imperfect view of creative collaboration, because participants interacting in classical studies on brainstorming cannot be said to constitute a true group. We introduce a social identity perspective on brainstorming and explore some of its repercussions for improving creative performance in groups. In particular, recent technological developments involving virtual environment technology offer the potential means for organizations to truly benefit from the creative potential of groups.

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Investigated the prediction that on difficult tasks (on which high levels of drive result in poor performance) working collectively would result in improved performance. A direct comparison of the methodologies of the social facilitation and social loafing paradigms was used. 48 undergraduate students were involved in the manipulation of 3 group conditions (alone, co-worker, and collective). The tasks involved 2 difficulty levels of computer mazes. Results indicate that Ss tended to perform better individually on simple tasks but better collectively on difficult tasks. Implications for integrating findings in social loafing and social facilitation are discussed. (24 ref) (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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Previous research has shown that Ss taking part in either physical or cognitive tasks alone and/or in groups put out less effort in groups, an effect called "social loafing." This loafing can be eliminated by telling Ss that their individual outputs can be identified even when they perform in groups. In 4 experiments with 304 undergraduates, the authors demonstrated that loafing can also be reduced either by increasing the difficulty (challenge) of the task or by giving each S a different task to perform. Despite the fact that these Ss felt as unidentifiable as Ss working on the typical loafing task, they performed as well as Ss with identifiable outputs. It is concluded that when Ss perceive that they can make a unique contribution to a group effort, social loafing is reduced even if individual contributions remain unidentifiable. (16 ref) (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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A series of studies examined the role of social influence processes in group brainstorming. Two studies with pairs and 1 with groups of 4 revealed that the performance of participants in interactive groups is more similar than the performance of those in nominal groups. A 4th study demonstrated that performance levels in an initial group session predicted performance on a different problem 2 sessions later. In a 5th study it was found that the productivity gap between an interactive and nominal group could be eliminated by giving interactive group members a performance standard comparable with the typical performance of nominal groups. These studies indicate that performance levels in brainstorming groups are strongly affected by exposure to information about the performance of others. It is proposed that social matching of low performance levels by interactive group members may be an important factor in the productivity loss observed in group brainstorming. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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Organizational Identity presents the classic works on organizational identity alongside more current thinking on the issues. Ranging from theoretical contributions to empirical studies, the readings in this volume address the key issues of organizational identity, and show how these issues have developed through contributions from such diverse fields of study as sociology, psychology, management studies and cultural studies. The readings examine questions such as how organizations understand who they are, why organizations develop a sense of identity and belonging where the boundaries of identity lie and the implications of postmodern and critical theories' challenges to the concept of identity as deeply-rooted and authentic. Includes work by: Stuart Albert, Mats Alvesson, Blake E. Ashforth, Marilynn B. Brewer, George Cheney, Lars Thoger Christensen, C.H. Cooley, Kevin G. Corley, Barbara Czarniawska, Janet M. Dukerich, Jane E. Dutton, Kimberly D. Elsbach, Wendi Gardner, Linda E. Ginzela, Dennis A. Gioia, E. Goffman, Karen Golden-Biddle, Mary Jo Hatch, Roderick M. Kramer, Fred Rael, G.H. Mead, Michael G. Pratt, Anat Rafaeli, Hayagreeva Rao, Majken Schultz, Howard S. Schwartz, Robert I. Sutton, Henri Taijfel, John Turner, David A. Wherren, and Hugh Willmott. Intended to provide easy access to this material for students of organizational identity, it will also be of interest more broadly to students of business, sociology and psychology.
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This brainstorming experiment assessed the extent to which idea exposure produced cognitive stimulation and social comparison effects. One hundred and sixty participants were exposed to either a high or low number of common or unique ideas. The participants’ likelihood of engaging in social comparison processes (high or low) was also manipulated through instructional sets. The results indicated both cognitive stimulation and social comparison effects. Exposure to a high number of ideas and to common ideas enhanced the generation of additional ideas. The effects of exposure to a high number of ideas was greater under high than under low social comparison conditions. Finally, recall of exposed ideas was related to enhanced idea generation. These results are consistent with the social/cognitive influence model of group brainstorming (Paulus, Dugosh, Dzindolet, Putman, & Coskun, 2002).
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We argue that additional understanding of work motivation can be gained by incorporating current insights concerning self-categorization and social identity processes and by examining the way in which these processes influence the motivation and behavior of individuals and groups at work. This theoretical perspective that focuses on the conditions determining different self-definitions allows us to show how individual and group processes interact to determine work motivation. To illustrate the added value of this approach, we develop some specific propositions concerning motivational processes underpinning leadership and group performance.
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This article reports the results of a meta-analytic integration of previous research on productivity loss in brainstorming groups. The following patterns were observed: Generally, brainstorming groups are significantly less productive than nominal groups, in terms of both quantity and quality. Stronger productivity Toss was demonstrated in the context of (a) larger groups, (b) experimenter presence, (c) tape-recorded vocalization of contributions (vs. writing of contributions), and (d) in comparison to a nominal group of truly Alone individuals (vs. a nominal group of Together individuals). These patterns are (a) highly consistent with predictions derived from social psychological explanatory mechanisms, and (b) only marginally consistent with procedural explanatory mechanisms, and (c) highly inconsistent with economic explanatory mechanisms. This article considers the implications of these patterns for the use of, and for future research on, brainstorming.
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Research has shown that individuals produce fewer ideas in interactive brainstorming groups than when brainstorming alone. However, group brainstorming remains a popular technique in organizations and industry. One basis for this popularity may be the perceived productivity of group brainstorming. A survey of expected performance in group brainstorming revealed that most individuals believed they would generate more ideas in groups than alone. Individuals who, in a second experiment, actually performed in brainstorming groups also perceived their performance more favorably than individuals who brainstormed alone. The results of a third experiment indicate that the illusion of group productivity may derive in part from the opportunity for social comparison that is available in group brainstorming. It also appears that individuals tend to take credit for a disproportionate amount of the brainstorming activity in groups.
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The illusion of group effectivity refers to the belief, persistent despite contradictory empirical evidence, that groups can stimulate creativity. This article uses unpublished data from the authors' research on brainstorming to illustrate the illusion of group effectivity and then presents a theoretical interpretation of this illusion based on two assumptions: (a) People are motivated to view their own performance in a positive light. (b) People who generate ideas in groups have difficulty in differentiating between own and others' ideas. They are therefore more prone to this self-serving bias than persons who work individually. In an experiment conducted to test these hypotheses, subjects who had brainstormed either in groups or individually were presented with the set of ideas produced by their nominal or real groups and asked to identify the ideas they had suggested and those that had occurred to them. Results were generally consistent with the hypotheses.
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The high productivity of electronic brainstorming groups has been attributed to several factors, one of which is anonymity. The authors assessed the role of anonymity by randomly assigning brainstorming groups to one offour conditions: anonymous electronic, nonanonymous electronic, verbal, and nominal. The authors found some evidence that more controversial ideas were produced by members of anonymous electronic groups than by members of the other groups. The authors also found clear evidence that anonymous brainstorming groups produced more nonredundant ideas than did nonanonymous brainstorming groups.
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The two volumes of The Social Dimension present a comprehensive survey of the major developments in social psychology which took place in Europe during the very active 1970s and 1980s. They aim to capture the diversity and vitality of the discipline, stress the growing emphasis on fully social analyses of social psychological phenomena - hence 'the social dimension' - and to provide a valuable resource for researchers in the future. Although comprehensive in scope, the volumes are not written in the formal style of a reference handbook. Instead, the authors of the thirty-three chapters, drawn from more than a dozen mainly European countries and all experts in their own fields, were invited to present their own personal overviews of the issues in social psychology on which they were actively working. Both volumes are organized into three main Parts. Volume 1 is concerned with the social development of the child, interpersonal communication and relationships, and the social reality, group processes, and intergroup relations. This ambitious enterprise has produced a distinctive yet authoritative summary and evaluation of the growth points of social psychology in Europe which will interest and influence not only social psychologists but many readers from related disciplines.
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Why do interactive brainstorming groups perform so much worse than individuals working as nominal groups? This was the original question, which stimulated three decades of research, as described in this chapter. Three different phases in brainstorming research can be distinguished, each of which answered a new question. In Phase 1, interactive brainstorming groups were compared with nominal groups with respect to the quantity of ideas produced, and production blocking (having to take turns to express ideas) was identified as the major cause of productivity loss. But why did production blocking have such devastating effects on idea generation? To answer this question, a cognitive model was developed and tested in Phase 2. Blocking was shown to lead to cognitive interference. But at the same time, evidence indicated that exchanging ideas could have cognitive stimulation effects. This opened the possibility that with blocking effects removed, exposure to the ideas of others could increase idea quality as well as quantity. Therefore, in Phase 3, research attention shifted to idea quality. It was found that a deep exploration of categories of ideas led to higher idea originality. To assess whether participants were able to identify their best ideas, we added idea selection to idea generation and found that people prefer ideas that are feasible to those that are original. The outcomes of each of these phases have implications for work in other areas, including group performance, human memory, and creativity. These implications, as well as the implications for practice, are discussed.
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Group members faced with the free riding problem may exit from the group as an individualistic solution to the problem. The prediction that group members, especially those whose contributions to the group task are high, would exit from the group more often as the cost for exit becomes smaller was successfully tested in an experiment using 40 three-person task groups. In addition, the effects of cultural collectivism on the exit response were predicted and tested by comparing American and Japanese subjects. It was argued that cultural collectivism among the Japanese is sustained by the system of mutual monitoring and sanctioning among group members so that free riding would be a more serious problem among the Japanese when mutual monitoring and sanctioning is removed. This leads to a prediction, which is opposite to the notion of strong group orientation of the Japanese, that Japanese subjects would exit from the group more often in the experimental group lacking opportunities for mutual monitoring and sanctioning. The results of the experiment supported this prediction.
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Darwinism provides not only a theory of biological evolution but also supplies a more generic process applicable to many phenomena in the behavioral sciences. Among these applications is the blind-variation and selective-retention model of creativity proposed by Campbell (1960). Research over the past 4 decades lends even more support to Campbell's model. This support is indicated by reviewing the experimental, psychometric, and historiometric literature on creativity. Then 4 major objections to the Darwinian model are examined (sociocultural determinism, individual volition, human rationality, and domain expertise). The article concludes by speculating whether the Darwinian model may actually subsume all alternative theories of creativity as special cases of the larger framework.
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This book presents a new theory of the social group which seeks to explain how individuals become unified into a group and capable of collective behaviour. The book summarizes classic psychological theories of the group, describes and explains the important effects of group membership on social behaviour, outlines self-categorization theory in full and shows how the general perspective has been applied in research on group formation and cohesion, social influence, the polarization of social attitudes, crowd psychology and social stereotyping. The theory emerges as a fundamental new contribution to social psychology. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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Advances a social-cognitive theory of the human social group with respect to group formation, the cognitive salience of group membership, and motivational biases for positive self-esteem. It is argued that psychological group membership is more a matter of shared self-definition (i.e., social identification) than cohesive interpersonal relationships and that social categorizations can be internalized as cognitive structures in self conception. When functioning, their basic consequence is the stereotypical minimization of individual differences and the enhancement of perceptual interchangeability between the self and members of the same social category. This consequence produces the distinctive features of intragroup relations, such as mutual cohesiveness, cooperativeness, and uniformity. It is hypothesized that group behavior and relationships are mediated by a cognitive redefinition of the self in terms of shared social category memberships and associated stereotypes. The group was thought of as an adaptive psychological mechanism for "depersonalizing" individual behavior. Commentaries to this approach, as well as the present author's responses, are subsequently submitted. (French abstract) (74 ref) (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
The purpose of the present research was to show how social identity theory can be applied to enhance individual productivity within groups. Three experiments manipulated in-group identifiability and importance of the group for one's social identity, and compared individual's productivity when working alone to when working in a group setting. The group setting in the first study involved either a collective of unrelated individuals, a group of participants expecting future interaction, or a group working for a group reward. The second study compared productivity in groups with four differing interdependent reward structures. The final study examine the impact of group members wearing a common uniform (vs. no uniform) and the presence (or absence) of an out-group. Results supported the general prediction that group productivity would be enhanced by factors that increase group categorization and the importance of the group to members' social identities (future interaction, interdependent reward structure and uniform/out-group present). However, productivity in groups was not influenced by perceptions of the task or identifiability of performance. These findings extend social identity theory by suggesting that group members will increase their in-group position through individual work efforts.
Article
Two experiments investigated if and how visual representation of interactants affects depersonalization and conformity to group norms in anonymous computer-mediated communication (CMC). In Experiment 1, a 2 (intergroup versus interpersonal) × 2 (same character versus different character) between-subjects design experiment (N= 60), each participant made a decision about social dilemmas after seeing two other (ostensible) participants’ unanimous opinions and then exchanged supporting arguments. Consistent with the Social Identity model of Deindividuation Effects (SIDE), when the group level of self-identity was rendered salient in an intergroup encounter, uniform virtual appearance of CMC partners triggered depersonalization and subsequent conformity behavior. By contrast, when the personal dimension of the self was salient, standardized representation tended to reduce conformity. To elucidate the mediation process, Experiment 2 investigated the causal links between depersonalization, group identification, and conformity. The results show that depersonalization accentuated adherence to group norms, both directly and indirectly via group identification.