Conference Paper

Proactive Smart Home Assistants for Automation—User Characteristic-Based Preference Prediction with Machine Learning Techniques

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Conference Paper
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Smart home technology has the potential of bringing benefits to modern households and their inhabitants. Yet, ever since its early development, it has been struggling to reach mass consumer adoption. Privacy and security, trust issues, reliability, and price are just some of the challenges smart home technology is facing. In addition, literature suggests that there is an evident gap between the functionalities offered by smart devices and users' needs. Investigating these potential adoption challenges in some more detail, we conducted an interview study with existing smart home technology users. Results show that privacy and security are still the most prominent hindering factors, and that the often insufficient interoperability of devices becomes an ever-growing concern. Also, smart home devices are consistently perceived as complex and expensive, and lack perceived value and trustworthiness.
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  • M Tabassum
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  • H R Lipford