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Abstract

The link between sustainability and digital transformation has been a recurrent topic in the literature and has reached new interest peaks at the beginning of the 2020s. In this context, intelligent data management is not optional, but a requirement if the European Union aims to successfully implement the 2030 Agenda for Sustainable Development in a timely manner. Since data is such a valuable asset and tool for assessing, reporting, and predicting success, Facebook is one of the big data providers that can contribute to a better understanding of the interest and openness of the population toward the concepts of sustainability and sustainable development. Since Facebook collects personal data related to preferences and actions specific to sustainable behaviors, an emergent research question is whether Facebook data can predict the sustainable development level in the case of regions and countries. The objective of this research was to explore the interest of EU-27 citizens for the topic of sustainability by resorting to Facebook Audience Insight database and connect the results with the statistics of sustainable development of the EU-27 states. In this book chapter, multiple digital profiles of EU-27 citizens were developed and explained for each country, based on many factors: nationality, age, gender, the intensity, and nature of engagement on the social network platform.

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The sustainability debate in the food sector has exposed the current food system to critics, encouraging the significant growth of Alternative Food Networks (AFNs), new ways of food production, distribution and consumption that aim to shorten the food chain. Our study is focused on Food Assembly (FA), a special kind of AFN combining the culture of social entrepreneurship and digital innovation to achieve sustainability and a high social impact. The coexistence of a digital platform and a weekly farmers’ market triggers, within this network, mechanisms of knowledge sharing and self-organisation. To date, however, few studies have focused simultaneously on online and on-site interactions within AFNs, especially with quantitative studies. Our paper aims to test the hypothesis that online and on-site knowledge sharing affects the success of a FA measured by customer sustainable behaviour change. To do so, we developed a quantitative analysis based on a regression model. We collected data via a questionnaire submitted to 8497 Italian FA customers, of which 2115 responses were included in our analysis. The results show that online knowledge sharing significantly affects customer change towards more sustainable purchasing and consumption behaviours, while on-site knowledge sharing positively affects sustainable purchasing behaviours.
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Finding a pathway between high levels of economic competitiveness and sustainability is challenging. The global economy has been long-calling for a paradigm shift as far as the consumption and production models have been concerned over the last decades. In this regard, transforming our world to the imperative vision described in the 2030 Agenda for Sustainable Development can be made possible if global markets respond efficiently to the goals and targets set in the 2030 Agenda. Taking this into consideration, business models, production patterns, purchasing and consumption habits represent key elements that are connected to the indictors designed to monitor the progress and performance achieved with regard to the SDG 12: tracking resource management efficiency, the circularity of economic activities, production and consumption footprint and others. Given the importance of quantifying results with the aim of ensuring the timely achievement of the SDG KPIs, the objective of this research was to carry out a synoptic quantitative analysis on EU-27’s progress and performance with regard to the targets and indicators of SDG 12—not only from the perspective of the well-defined methodological framework described in Agenda, but also from the perspective of the scientific results published in the papers specific to the field of sustainable production and consumption patterns. Findings highlight the ongoing ardent transition to a more resource-efficient and circular European economic system. In the race for shifting the production and consumption patterns from the conventional model to the one that has the sustainability factor at its core in the EU-27, the vectors of change proved to be Finland, Austria and Latvia.
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Enterprise social media (ESM) is an emerging platform based on Web 2.0 that allows employees to communicate and collaborate. Despite its numerous opportunities and benefits, there is a growing awareness of the “dark side” of the improper use of ESM in organizations. However, the findings in this aspect remain fragmented in prior literature. Our study attempts to address this research gap by capturing the dark side of ESM’s misuse from a conflict-based perspective through a comprehensive literature review of existing literature. We systematically classify different conflicts in ESM’s use, their antecedents, and subsequent negative outcomes and propose specific measures to mitigate them. On these grounds, we develop a holistic conceptual framework to clarify the relationship between these research constructs. Our research indicates that the conflicts in ESM’s use are primarily caused by inappropriate use behavior, prompted by technical characteristics. In addition, we synthesize the negative outcomes of the conflicts with a focus on the individual level from both psychological and behavioral perspectives. Our paper identifies possible opportunities for future research and provides a useful basis to further investigate the dark side of ESM’s misuse. Employees and organizations can also use our conceptual framework to better understand the causes and consequences of conflicts in the use of ESM and develop corresponding measures to mitigate them.
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Purpose: The paper presents a comprehensive authors’ research which is intended to study the problems of development of the digital economy in various regions of the world. Digital technologies change the mode of economic policy, labor market landscape, break down the market entrance barriers, and represent new models for business operations, primarily in small and medium business. Digitalization contributes to public infrastructure development, which is able to help with overcoming conventional drags on the expansion of the economy and increasing the productivity of labor.
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To achieve the Sustainable Development Goals (SDGs), governments have committed to promote policies towards a sustainable environment regarding the main determinants of carbon dioxide (CO2) emissions. Focusing on the importance of the information and communication technology (ICT) on sustainable environment, this study identifies the long-run relationship between ICT and CO2 emissions in developing countries. This study uses a panel pooled mean group autoregressive distributive lag (PMG-ARDL) model for 58 developing nations from 1990 to 2014. This analysis clearly shows that the use of ICT is environmentally favorable for relatively low-income developing countries, while no evident relationship exists for relatively high-income developing countries. To achieve environmental sustainability, ICT policies need to be more emphasized to mitigate environmental problems in least-developed countries.
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Since the last few years there have been a massive spurt of Research on Blockchain Technologies and several attempts at incorporating them for a myriad of Business Applications. Blockchain Technologies promised to bring about decentralized Trust having the potential to disrupt digital ecosystems by providing alternatives to centralized storage and management of data. This has the potential to radically transform industries and services through new models of data storage, transparency, tracking, payment systems amongst other advantages. However, Blockchain Technology is designed to provide other Value Propositions beyond decentralized storage, such as innovative crypto economic and investment models and radical new forms of decentralized participative governance models that could lead to the evolution of new generation of Digital Platforms and multi stakeholder business interactions. In this paper, through a systematic literature review, we present a set of key Blockchain Value Propositions and a discussion on how it can complement to the evolution of Digital Platforms and the Collaborative Economy. We also argue that while some of the value propositions are easier to integrate with existing Digital Platforms, more disruptive value propositions such as Business Automation, Economic and Governance Models present greater challenges but could lead to not just innovation at the technological level, but also metamorphosis of the existing social, economic and governance models.
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In recent years, many people are connected with each other via social networking sites such as Facebook, Google+, LinkedIn, Twitter, and Weibo. Many users on these social networking sites actively add posts or tweets so that they share their activities with their friends or connections. This leads to big social network data. For many of these creators of social network data (i.e., users on the social networking sites), it is not unusual for them to have hundreds or even thousands of friends or connections. Among these friends or connections, some of them care about the users by responding to the users’ posts or tweets (e.g., like these posts, add comments to the posts, or retweet the tweets) while some other are lurkers who just observe do not actively participate in any social network activities. How to distinguish those who care about you from those lurkers? To answer this question, we present in this book chapter big data management and analytics techniques on social network data. Specifically, our techniques help users discover friends or connections who cares most about them on social networking sites such as Facebook.
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This paper investigates the literary corpus on the role of Artificial Intelligence (AI) in the construction of sustainable business models (SBMs). It provides a quantitative overview of the academic literature that constitutes the field. The paper discusses the relationships between AI and rapid developments in machine learning and sustainable development (SD). Specifically, the aim is to understand whether this branch of computer science can influence production and consumption patterns to achieve sustainable resource management according to Sustainable Development Goals (SDGs) outlined in the UN 2030 Agenda. Moreover, the paper aims to highlight the role of Knowledge Management Systems (KMS) in the cultural drift toward the spread of AI for SBMs. Despite the importance of the topic, there is no comprehensive review of the AI and SBM literature in light of SDGs. Based on a database containing 73 publications in English with publication dates from 1990 to 2019, a bib-liometric analysis is conducted. The findings show that the innovation challenge involves ethical, social, economic , and legal aspects. Thus, considering that the development potential of AI is linked to the UN 2030 Agenda for SD, especially to SDG#12, our results also outline the framework of the existing literature on AI and SDGs, especially SDG#12, including AI's association with the cultural drift (CD) in the SBMs. The paper highlights the key contributions, which are: i) a comprehensive review of the key underlying relationship between AI and SBMs, offering a holistic view as needed, ii) identifying a research gap regarding KMS through AI, and iii) the implications of AI concerning SDG#12. Academic and managerial implications are also discussed regarding KMS in the SBMs, where the AI can represent the vehicle to meet the SDGs allowing for the identification of the cultural change required by enterprises to achieve sustainable goals. Thus, business companies, academic research practitioners, and state policy should focus on the further development of the use of AI in SBMs.
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Aim To describe the results of a feasibility phase and the expected results of a new approach to increase the participation rate in Colorectal Cancer Organized Screening Program (CCRSP) through Facebook awareness messages. Method This approach targets people aged 50‐74, residing in an urban deprived area and regularly connected to Facebook. The feasibility phase ran over 2 months (December‐2018 and January‐2019) in six municipalities (Seine‐Saint‐Denis, France). The full provisional campaign will run over a year. The approach consists of sending electronic awareness messages using a specific Facebook module. The consenting people complete a test kit application form. Their eligibility is determined by a doctor before sending this kit. Results 39,900 people were reached by the feasibility phase campaign and 9,200 were able to watch at least one Facebook message/videos. Among them, 4,450 people logged to learn more about the CCRSP, 298 applied for a test kit, 160 test kit applicants were eligible, the test completion rate was 41.9%. According to these feasibility results, 366,120 targeted people would connect regularly in the tested area of which, 141,541 would be interested in a specific promotional message posted on Facebook. 9770 kit requests could be made including 5,246 people eligible. The expected test completion rate is estimated at 42% to 89%. This would represent 5‐11% of the tests carried out in the area during the same period by “classical” CCRSP. Conclusion Implementation of the Facebook strategy would improve significantly the CCRSP's participation rate by mobilizing people with no previous participation including younger subjects.
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Regardless of the growth in social media and social network advertising (SNA), little theoretical and empirical knowledge exists on the differences between countries, and the perceptions and attitudes towards social network advertising. The purpose of the study is to investigate the relationships between users’ perceptions (personal and societal), their attitudes and their behaviour towards Facebook advertising, across three countries, as well as the moderating role of privacy and general advertising attitudes. Online surveys were administered and a convenience sampling resulted in 1,166 respondents. Structural equation modelling was used to test the proposed model. The research indicates that the social support theory shows promise for examining the perceptions and attitudes towards SNA. Furthermore, the validity of the conceptual model is confirmed in all three countries; however, the strength of these relationships differs. Additionally, it is evident that consumers’ culture influences the role of privacy and trust in SNA perceptions.
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Digital platforms turn traditional approaches of the firm, which relied on the wage relation to explain the major difference between firm and market, upside down and underline the advantages of coordination through organization over coordination through market. This study aims to propose a definition of the firm able to integrate, besides the integrated firm, also hybrid forms such as networks of subcontractor/subcontracting firms as well as atypical forms such as digital platforms. By reactivating the firm-boundary problem, this article suggests putting valorization by labor at the heart of the firm’s decisions concerning integration. It suggests therefore a general definition of the firm as a techno-institutional center of capital valorization, provided that firms make profits by means of the appropriation of labor incorporated into their (productive, structural, intellectual) capital through institutional arrangements. By stressing the relation of production between the owners of the means of production and the direct producers, the approach of the firm supported here should allow to cover the different existing models of the firm, from the classical firm to hybrid models, around which the boundary debate has revolved, to digital platforms.
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Digital platforms are a nearly ubiquitous form of intermediary and infrastructure in society. By positioning platforms in the geographical political economy/ecology literature, this paper provides a critical analysis of platforms as a dominant form of rentier in contemporary capitalism. In doing so, I extend this work on rent theory beyond applications to land and nature so that it also includes platforms and data. I argue that the rapid rise of the “X‐as‐a‐service” business model across nearly all sectors of the economy is creating rentier relations by another name. This model is premised on the platform latching onto and inserting itself into the production, circulation, or consumption process, thus creating opportunities to capture value. To better understand the operations and implications of platforms, I outline three key mechanisms: data extraction, digital enclosure, and capital convergence.
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Die aktuellen politischen Debatten sind geprägt von der Sorge um den Klimawandel (und damit: nachhaltige Entwicklung) und der Hoffnung auf die Digitalisierung. Es liegt daher nahe zu kombinieren: Kann eine ,,digitalisierte Nachhaltigkeit“ oder ,,nachhaltige Digitalisierung“ weiterhelfen?
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Social Network Sites (SNSs) have been found to promote psychological well-being of individuals through bonding and bridging social capital by allowing users to engage in different networking activities with their close and weak ties. However, these findings primarily focus on younger population or adopt simplistic measures of SNS use without distinguishing different activities, leaving how specific SNS uses may affect older users' psychological well-being unclear. This study examined the effects of engaging in different Facebook activities on older users over 50 as compared to younger adults between 18 and 25, using Facebook behavioral data in conjunction with survey data. Drawing from Socioemotional Selectivity Theory and Uses and Gratification theory, it tested different effects of SNS activities on older and younger users’ psychological well-being. We found that compared to younger adults, older adults benefit less from having a large network and more from engaging in directed communication activities.
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Purpose The purpose of this paper is to examine both the Latino/Hispanic entrepreneurs’ social media adoption (SMA) for business purposes and the influence of culture on personal versus business social network platform (SNP) selection. Design/methodology/approach The Technology Acceptance Model’s (TAM) factors of perceived usefulness (PU) and perceived ease of use (PEU) as drivers of Latino/Hispanic entrepreneurs’ social network platform selection are examined as well as the effect of SMA on revenue. Data was collected from 633 small business owners across the United States via an online survey administered in English and Spanish. Findings Results indicate that Latino/Hispanic business owners use personal SNP more than business SNP for business purposes. PU and PEU were not found to predict personal SNP for Latino/Hispanic entrepreneurs. However, for Non-Latino/Hispanics, PU was significant while PEU was marginally significant. Findings for PU and PEU as predictors of business SNP indicate similar results for both Latino/Hispanic and non-Latino/Hispanic entrepreneurs, where only PEU was significant. Finally, there was no relationship between either business or personal SNP and revenue for either Latino/Hispanic or non-Latino/Hispanic entrepreneurs. Practical implications This research provides more insight into Latino/Hispanic entrepreneurs’ self-directed engagement in personal SNP (Facebook) and business SNP (LinkedIn) for business purposes and invites future research in this population to further examine cultural influence and business performance. The findings support the need for Latino/Hispanic entrepreneurs’ strengthening their competency in social media usage to remain competitive, as doing so will enhance their capability for building customer relationships, brand development, and equity financing. Originality/value This investigation 1) examines SMA’s role in Latino/Hispanic small and medium enterprises (SMEs); 2) distinguishes between personal and business social network platforms; 3) investigates TAM’s relevance for Latino/Hispanic entrepreneurs’ use of social media for business; and 4) explores SME social media usage as a predictor of revenue. We seek to provide practitioners with a greater understanding of how they may influence business success and sustainability through better competency development and usage of social media platforms.
Article
Digital transformation has triggered a process of concentration in several markets for information goods with digital platforms rising to dominate key industries by leveraging on network externalities and economies of scale in the use of consumer data. The policy debate, therefore, focuses on the market control allegedly held by incumbents who build their competitive advantage on big data. In this paper, we evaluate the risk of abuse of a dominant position by analysing three major aspects highlighted in economic theory: entry barriers, price discrimination, and potential for technological improvement. Drawing on industrial and information economics, we argue that the very nature of big data, on the one hand, prompts market concentration and, on the other, limits the possibility of abuse. This claim is not an a-priori apologia of large incumbents in digital markets, but rather an attempt to argue that market concentration is not necessarily detrimental when it stimulates continuous innovation. Nonetheless, the concentration of power in a few global players should raise other concerns linked with the supranational nature of these firms, which can easily cherry-pick locations to exploit tax competition among countries or more favourable privacy legislation and the fair use of data.