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KNOWLEDGE MANAGEMENT STRATEGIES AND EMERGING TECHNOLOGIES - AN OVERVIEW OF THE UNDERPINNING CONCEPTS

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Abstract

Among the essential elements of knowledge management is the use of information and data, as well as the knowledge, skills, and abilities inherent within communities, as well as their ideas, commitments, and motivations for making good decisions as emerging technologies become more prevalent. Numerous leading social scientists in this field have asserted that organizational knowledge should be regarded as a strategic asset. There is a growing awareness of the importance of gathering, locating, capturing, and sharing collective knowledge and expertise of societies, and societies are urged to develop effective and efficient methods of gathering, locating, capturing, and sharing that knowledge in order to deal with problems and to benefit from opportunities. People living in many countries and regions are interested in implementing knowledge management processes and technologies, and many of them have included knowledge management as an integral part of their overall development strategies. The management of knowledge plays an increasingly important role in global economic development (Bell, 1973, 1978). In order to remain relevant in the modern world, organizations should not ignore knowledge management and emerging technologies.
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JOURNAL
International Journal of Innovative Technologies in Economy
p-ISSN
2412-8368
e-ISSN
2414-1305
PUBLISHER
RS Global Sp. z O.O., Poland
ARTICLE TITLE
KNOWLEDGE MANAGEMENT STRATEGIES AND
EMERGING TECHNOLOGIES - AN OVERVIEW OF THE
UNDERPINNING CONCEPTS
AUTHOR(S)
Siddhartha Paul Tiwari
ARTICLE INFO
Siddhartha Paul Tiwari. (2022) Knowledge Management
Strategies and Emerging Technologies - an Overview of the
Underpinning Concepts. International Journal of Innovative
Technologies in Economy. 1(37). doi:
10.31435/rsglobal_ijite/30032022/7791
DOI
https://doi.org/10.31435/rsglobal_ijite/30032022/7791
RECEIVED
29 January 2022
ACCEPTED
21 March 2022
PUBLISHED
25 March 2022
LICENSE
This work is licensed under a Creative Commons
Attribution 4.0 International License.
© The author(s) 2022. This publication is an open access article.
International Journal of Innovative Technologies in Economy 1(37), 2022
RS Global
1
ARTICLE INFO
Received 29 January 2022
Accepted 21 March 2022
Published 25 March 2022
ABSTRACT
Among the essential elements of knowledge management is the use of
information and data, as well as the knowledge, skills, and abilities inherent
within communities, as well as their ideas, commitments, and motivations for
making good decisions as emerging technologies become more prevalent.
Numerous leading social scientists in this field have asserted that organizational
knowledge should be regarded as a strategic asset. There is a growing
awareness of the importance of gathering, locating, capturing, and sharing
collective knowledge and expertise of societies, and societies are urged to
develop effective and efficient methods of gathering, locating, capturing, and
sharing that knowledge in order to deal with problems and to benefit from
opportunities. People living in many countries and regions are interested in
implementing knowledge management processes and technologies, and many
of them have included knowledge management as an integral part of their
overall development strategies. The management of knowledge plays an
increasingly important role in global economic development (Bell, 1973, 1978).
In order to remain relevant in the modern world, organizations should not
ignore knowledge management and emerging technologies.
KEYWORDS
Knowledge Management and
Emerging Technologies, New
Technologies, Knowledge
Management Concepts,
Intelligent Knowledge
Systems.
Introduction. Traditionally, knowledge is believed to be distinct from data and information. As
technology advances, new possibilities are becoming available. The integration and sharing of highly
distributed information is a prerequisite for achieving effective performance and growth in knowledge-
intensive societies. Over the past few decades, as the society has grown and evolved in sync with evolving
technology, knowledge management has become one of the most important aspects enabling the
productivity and competitiveness of society and organizations to increase to the same level regardless of
market conditions. According to McKern (1996), powerful forces lead to powerful outcomes which are
shaping the economic and business climate in the world and many people are calling for a fundamental
change in the way we think and act about the way we run our organizations. Taking into account the
benefits of emerging technologies such as the creation of reusable services that allow organizations to
consume these services on their own, knowledge management is also considered to be a significant element.
Knowledge Management and Emerging Technologies. Throughout an organization there is
a collection of knowledge, which is created and maintained by the members, and with the emergence
of new technologies, a greater amount of knowledge is being produced. When a knowledge
management strategy is implemented throughout the organization, in addition to improving service
levels, it will also increase customer satisfaction and efficiency. To fully comprehend emerging
technologies, we must first determine what they are, what they do, and what they mean for the
organization. The term emerging technology refers to technologies which, in terms of their
development, practical application, or both, have not yet reached their full potential, as such they are
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emerging figuratively into prominence from obscurity or nonexistence, for example artificial
intelligence. Emerging technology can refer to new technical developments or to the continuous
improvement of an existing technology. The future of artificial intelligence (AI) and knowledge
management has been discussed at length, as well as the relation between the two (Liebowitz, 2001).
Knowledge Management in a variety of situations, knowledge management is the fastest and easiest
way for an organization to add value.
Knowledge management is also becoming increasingly important due to the rapid changes of
needs, processes, and the process of bringing management systems into dialogue when the proposed
strategy is aligned with the emerging technologies employed by the organization. Having innovative
capabilities arising from emerging technologies, which are meeting the needs and expectations of society,
allows organizations to remain competitive, consistent in meeting expectations and needs, and differentiate
systems based on conceptualized knowledge. The organization can use this knowledge to more effectively
communicate with its partners and customers, which in turn allows them to make better decisions in
response to an issue when addressing it. Emerging technologies have made it possible for partners to access
the information gathered from various sources, which is helpful for the decision-making process.
Emerging Technologies Underpinning Knowledge Management. Since the 1990s,
technology has played a major role in transforming almost everything about organizations' day-to-day
operations. Increasingly, organizations are introducing knowledge management initiatives in order to
spread their programs. Davenport (1998) states that knowledge is framed experiences, values, and
context as expert insights that provide a framework for evaluating & incorporating new information.
In order for the organizations to adopt a knowledge management approach in line with the emerging
technologies, the first fundamental aspect is an increased level of responsiveness to the organization's
customers and partners. In terms of the development and expansion of a business, the knowledge that
is gathered about the people within the organization is valuable for the organization. Obtaining this
knowledge may be difficult in some instances, unless emerging technologies make it more
straightforward to collect and assemble this information from a variety of sources. It is possible, for
instance, to collect different applications and data structures and assemble conclusive demands, and
then develop definitive requests based on those demands.
Challenges Associated with Knowledge Management and Emerging Technologies. There are
a number of dynamic challenges that have emerged from the emergence of new technologies that need to
be addressed if knowledge management processes are to become more effective for organizations. It is
crucial that knowledge management strategists within organizations consider these challenges and develop
strategies that ensure that the recommendations they make in the area of knowledge management help them
to meet their obligations towards consumers and other stakeholders. It is important to note here that there is
an issue that needs to be addressed. Furthermore, it is also important to keep in mind that one of the
challenges we are likely to face when we implement knowledge management concerning emerging
technologies and connected systems has to do with the fact that we are dealing with relatively new systems.
In addition to those reasons, it is also recommended that we keep in mind that even though there are
standards governing how these systems should be implemented, they are still a bit underdeveloped. There
is a possibility that in the future, an organization's knowledge strategy may be faced with ethical dilemmas
arising from the use of new technologies associated with its knowledge strategy. In summary, knowledge
management is evolving from a tool for process improvements and marginal efficiency to a key element of
innovation that will underpin the future of organizations worldwide.
Solution. Whenever it comes to knowledge management, emerging technologies should
suggest options to users, rather than forcing them on them. Knowledge management systems should
not be controlled by technology, neither should technology produce direct effects, nor should
technology dictate how knowledge management systems should be managed. There is no question that
at the end of the day, it is ultimately up to society to determine what they want to do with emerging
technologies that impact knowledge management. What knowledge management technology should
be able to do is simply shed a light on the numerous possibilities that are available to them regarding
knowledge creation, knowledge exchange, and knowledge management. It is ultimately the decision of
intelligent individuals handling these complex systems that will ultimately determine the outcome. It is
no secret that emerging technologies are a necessary part of creating a knowledge strategy for
organizations, as is the use of knowledge systems. Nonetheless, the purpose of the knowledge
management systems and tools is ultimately to assist the organization in achieving a competitive
International Journal of Innovative Technologies in Economy 1(37), 2022
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advantage and shouldn't be used to control or dictate the knowledge management pipeline. There are
many technical aspects to the new technology that are causing it to be highly fragmented, with a range
of uses in various parts of society. Consequently, there is no one solution that will fit all organizations
utilizing new technologies for knowledge management and we need to look at each case on its own
merit, which may serve as the basis of future research for the societies.
Conclusions. In the context of emerging technologies, the function of knowledge management
is to improve responsiveness to partners and customers, increase the ability to solve problems, and
develop individual competencies. Knowledge management is one of the greatest assets of the
organization; it is able to make well-informed decisions and to retain the knowledge in the
organization for future use if needed. Incorporating a knowledge management system and emerging
technologies within an organization gives insight into the opportunities that may arise, which prompts
responses to selected issues and services.
Increasing the accuracy of decision-making through the use of knowledge management and
emerging technologies is crucial for an organization's success. To succeed in this process, data must be
collected, the first step in the process. Having collected and organized the data, and having organized
the results in an appropriate manner, it is important to draw conclusions about the implications of the
collected data. Within a few years, the majority of knowledge will likely come from new technologies
and computerized systems, enabling organizations to make more informed decisions and to manage
information more efficiently and effectively.
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هدفت الدراسة الحالية للتعرّف على أثر استخدام استراتيجية حل المشكلات في التفكير ما وراء المعرفي والدافعية نحو تعلم الرياضيات لدى طلاب الصف الرابع الأساسي في الأردن. واستخدمت الباحثة المنهج شبه التجريبي، حيث قامت ببناء اختبار حل المشكلات في التفكير ما وراء المعرفي، ومقياس الدافعية. وتمّ التأكد من صدق وثبات الأدوات، واختيرت أفراد الدراسة من طلبة الصف الرابع الاساسي قصديا من مدرسة عمير بن ابي وقاص المختلطة التابعة لمديرية التربية والتعليم في قصبة عمان. وتم اختيار شُعبتين من شُعب الصف الرابع الأساسي بشكل عشوائي، وضمّت العينة (60) طالبًا وطالبة. وأظهرت نتائج السؤال الأول تفوّقا لصالح المجموعة التجريبية التي استخدمت استراتيجية حل المشكلات في تنمية التفكير ما وراء المعرفي لدى طلبة الصف الرابع الأساسي في مبحث الرياضيات، وذلك مقارنة بالاستراتيجية الاعتيادية في التدريس. وأظهرت نتائج الدراسة السؤال الثاني تفوّقا لصالح المجموعة التجريبية التي استخدمت استراتيجية حل المشكلات في تنمية الدافعية نحو تعلم الرياضيات لدى طلبة الصف الرابع الأساسي، وذلك مقارنة بالاستراتيجية الاعتيادية في التدريس. وأوصت الدراسة وزارة التعليم على تضمين استراتيجيات حل المشكلات في منهج الرياضيات لطلبة الصف الرابع الأساسي، لمساعدتهم في تطوير تفكيرهم ما وراء المعرفي وتحفيزهم لتعلم الرياضيات.
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Organizational Competitiveness and Digital Governance Challenges
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Full-text available
  • Mar 2022
As a result of international competition and a globalized environment, companies today face the remarkable challenge of how to achieve and maintain their competitive advantage in a highly competitive environment in which international competitors play a significant role. The goal of digital governance has always been to make people's lives easier and improve customer satisfaction. In response to the recovery in markets, organizations around the world are now playing a different role. There is no doubt that companies are making considerable efforts to boost the factors which make them more competitive, including adoption of the principles of digital governance and automation. The role of digital governance is currently more of a facilitation than a regulation. Leaders and executives understand the importance of digital strategy and governance for competitive advantage. This paper examines the challenges and competitiveness that can be gained by digital governance on the world's business strategy using numerous real-world examples and anecdotes. This paper examines the challenges and competitiveness that can be gained by digital governance on the world's business strategy using numerous real-world examples and anecdotes. It is true that digitization has been around for some time, but there is still a long way to go to fully realize its potential. The aim of this paper is to explain how concrete elements of digital governance can affect the competitiveness of companies. Thus, digital governance was a key element in the successful recovery of the markets after the Covid era, despite the fact that it's been around for so long. In order for a company to be successful in international markets and maintain its quality, its productivity performance compared to its competitor's digital governance plays a very important role.
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Emerging Technologies: Factors Influencing Knowledge Sharing
Article
Full-text available
  • Mar 2022
As advances in emerging technologies continue to transform the business landscape, knowledge sharing will become increasingly important to leveraging the unique core competencies of organizations so as to gain a competitive advantage. Despite emerging technologies being so popular in news and media publications, knowledge sharing remains an area of research that is under-researched in the emerging technologies context. This research aims to identify the barriers and factors to knowledge sharing within an emerging technology context. A comprehensive in-depth interview was conducted with 38 professionals working in 5 organizations engaged in the field of emerging technologies in order to arrive at the findings discussed in this paper. Based on the analysis of the surveys, we found that there are six main factors driving the need for sharing knowledge. The six factors are: regular cadence, integrating expertise from different teams, diversity-inclusive social environment, Interconnected platforms that are accessible to all, a regular update schedule that needs to be followed, to create points of contact within different departments of an organization in order to facilitate sharing. It is important to note that the distribution and use of knowledge in organizations is dependent on the interactions between individuals. Keywords knowledge sharing, emerging technologies, factors influencing knowledge sharing, diversity and inclusion of knowledge
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Information and communication technology initiatives for knowledge sharing in agriculture
Article
Full-text available
  • Sep 2008
A survey on status and trends of information and communication technologies (ICT) use for knowledge sharing in agriculture was attempted. Among asian countries, India comes under the second next category after the advanced user category comprising Japan, South Korea and Taiwan. Both profit-motive and business augmentation on one hand and community services and rural welfare on the other have been the objectives of ICT-based models in agriculture in India. Major ICTs endeavours for agriculture and rural concerns include multifaceted projects and services of National Informatics Centre, 'Bhoomi' of Karnataka, Village Information Centres of Government of India, ITC's e-Choupal, TARAhaat, iKisan.com, i-Villages of Puducherry (formerly Pondicherry) of Swaminathan Research Foundation, i-Community of Hewlett-Packard, Warana Wired Village Project, n-Logue, 'Gyandoot' of Government of Madhya Pradesh, Knowledge Network for Grass Root Innovations of the Society for Research and Initiatives for Sustainable Technologies and Institution, Traditional Knowledge Digital Library and several others. The ICT endeavours for agriculture belong to a wide array of agencies, viz private sector, public sector, self-help groups and NGOs, and also include combined endeavours. e-Learning is being increasingly resorted to both in (i) in campus or 'presence' mode, and (ii) 'distance' mode. Its use is gradually easing-out the stakeholders from the stranglehold of the inter-deterrence of the 3 arms of the 'Iron Triangle', viz (i) quality, (ii) access, and (iii) cost. The social groups having less mobility are poised to benefit more from this mode of education. This could also be one of the potent tools to bring about gender mainstreaming. e-Learning is being integrated into the existing organizational and educational structure as a hybrid system that can be called 'ICT-supported learning'. Connectivity, content development, infrastructure development, faculty development, need assessment on a continuum, linking the nodes and formation of consortia etc. are the areas identified that need to be supported and developed.
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Knowledge management: A literature overview
Article
Full-text available
  • Jan 1998
The concept of knowledge management is becoming increasingly prevalent in academic and vocational literature. The objective of this article is to review the conceptual foundations of knowledge management starting with a conceptual clarification of knowledge relative to data and information. The characteristics in terms of forms, levels and categories of knowledge are discussed. Against this background a definition of knowledge management is sought which is compared with information management. The increasing emphasis placed on knowledge in an organisational context has given rise to a new manifestation of capital which occurs as human or structural intellectual capital. Therefore, the relation of knowledge management to corporate memory as well as the learning organisation is indicated. There are various ways in which knowledge management can be interpreted, the first being analogy; three of which occurring frequently in discussions of knowledge management (biological, economical and their convergence in bionomics) are discussed. Secondly, an indication of a paradigm shift in the approach to management is outlined and the different management styles (top-down, bottom-up and middle-up-down) are contrasted in relation to knowledge management. Finally the underlying approaches to knowledge management (people-centred versus technologycentred) are considered. Die konsep kennisbestuur kom toenemend voor in die akademiese sowel as populere literatuur. Die doelstelling van hierdie artikel is om die konsepsionele gronde van kennisbestuur te ondersoek, beginnend met 'n konseptuele verheldering van kennis relatief tot inligting en data. Die kenmerkende eienskappe van kennis in terme van vorms, vlakke en kategoriee word bespreek. Gesien teen hierdie agtergrond word daar gepoog om 'n definisie van kennisbestuur te vind wat dan vergelyk word met inligtingbestuur. Die toenemende klem op kennis in organisasies het gelei tot 'n nuwe vorm van kapitaal wat voorkom as menslike of strukturele intellektuele kapitaal. Ous word die verwantskap tussen kennisbestuur en korporatiewe geheue asook die lerende organisasie bekyk. Daar is verskeie raamwerke waarbinne kennisbestuur geYnterpreteerkan word; die eerste is analogie waarvan drie wat geredelik in die literatuur voorkom (ekonomies, biologies en die se samesmelting in sogenaamde bionomie) in verband met kennisbestuur bespreek kan word. Tweedens word 'n aanduiding gegee van 'n paradigmaverskuiwing wat kennisbestuur te weeg bring en die verskillende bestuurstyle (bo-na-onder,' onder-na-bo en middel-op-af) word teenoor mekaar gestel. Laastens word die onderliggende benaderings tot kennisbestuur (mensgesentreerd versus tegnologiegesentreerd) onder die loep geneem.
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Organizational Competitiveness and Digital Governance Challenges
Preprint
  • Mar 2022
As a result of international competition and a globalized environment, companies today face the remarkable challenge of how to achieve and maintain their competitive advantage in a highly competitive environment in which international competitors play a significant role. The goal of digital governance has always been to make people's lives easier and improve customer satisfaction. In response to the recovery in markets, organizations around the world are now playing a different role. There is no doubt that companies are making considerable efforts to boost the factors which make them more competitive, including adoption of the principles of digital governance and automation. The role of digital governance is currently more of a facilitation than a regulation. Leaders and executives understand the importance of digital strategy and governance for competitive advantage. This paper examines the challenges and competitiveness that can be gained by digital governance on the world's business strategy using numerous real-world examples and anecdotes. This paper examines the challenges and competitiveness that can be gained by digital governance on the world's business strategy using numerous real- world examples and anecdotes. It is true that digitization has been around for some time, but there is still a long way to go to fully realize its potential. The aim of this paper is to explain how concrete elements of digital governance can affect the competitiveness of companies. Thus, digital governance was a key element in the successful recovery of the markets after the Covid era, despite the fact that it's been around for so long. In order for a company to be successful in international markets and maintain its quality, its productivity performance compared to its competitor’s digital governance plays a very important role.
View
Emerging Technologies: Factors Influencing Knowledge Sharing
Preprint
  • Mar 2022
As advances in emerging technologies continue to transform the business landscape, knowledge sharing will become increasingly important to leveraging the unique core competencies of organizations so as to gain a competitive advantage. Despite emerging technologies being so popular in news and media publications, knowledge sharing remains an area of research that is under-researched in the emerging technologies context. This research aims to identify the barriers and factors to knowledge sharing within an emerging technology context. A comprehensive in-depth interview was conducted with 38 professionals working in 5 organizations engaged in the field of emerging technologies in order to arrive at the findings discussed in this paper. Based on the analysis of the surveys, we found that there are six main factors driving the need for sharing knowledge. The six factors are: regular cadence, integrating expertise from different teams, diversity-inclusive social environment, Interconnected platforms that are accessible to all, a regular update schedule that needs to be followed, to create points of contact within different departments of an organization in order to facilitate sharing. It is important to note that the distribution and use of knowledge in organizations is dependent on the interactions between individuals.
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Knowledge management: Systems and processes: Second edition
Book
  • Dec 2014
This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.
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