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Vegan labeling for what is already vegan:
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Product perceptions and consumption intentions
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Gesa Stremmel*+, Ossama Elshiewy*, Yasemin Boztug*, & Fernanda Carneiro-Otto*
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*Department of Business Administration, University of Goettingen,
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37073 Goettingen, Germany
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+Corresponding author: gesa.stremmel@uni-goettingen.de
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Published in Appetite: https://doi.org/10.1016/j.appet.2022.106048
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Please cite as: Stremmel et al. (2022).
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Reference (APA): Stremmel, G., Elshiewy, O., Boztug, Y., & Carneiro-Otto, F. (2022).
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Vegan labeling for what is already vegan: Product perceptions and
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consumption intentions. Appetite, 176, 106048.
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Vegan labeling for what is already vegan:
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Product perceptions and consumption intentions
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Abstract
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Given the increasing popularity of vegan labels, our study examines the effect of vegan labeling
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on product perceptions and consumption intentions. We focus on randomly-vegan products
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which are products that have neither undergone any special reformulation to be vegan nor
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explicitly aim to serve the market segment of vegans and vegetarians. Food marketers are often
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tempted to add a vegan label to their randomly-vegan products to capitalize on the growing
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popularity of vegan food. Our results show that labeling randomly-vegan products biases the
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perceived healthiness, expected taste, and perceived sustainability, but only if consumers do
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not expect such randomly-vegan products to be vegan by default. This translates into altered
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consumption intentions for these unexpected-vegan products with a vegan label (vs. no label).
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Importantly, this applies to both utilitarian and hedonic products. No effects attributed to the
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vegan label (vs. no label) were found for randomly-vegan products that consumers expected to
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be vegan by default.
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Keywords: Vegan, food labeling, halo effect
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1. Introduction
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The demand for vegan-labeled products is on the rise, especially in Western countries (EMR,
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2021; Euromonitor, 2021). Consequently, the availability and sales of vegan-labeled products
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increased substantially. In the United States, the plant-based food market was totaling $7 billion
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and has grown twice as fast as the animal-based food market in 2020 (Gaan, 2021).
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Nevertheless, the share of people who call themselves vegan is still relatively low in Western
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countries (ranging from 1% to 4% depending on the country; Statista, 2021a, 2020a, 2020b).
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Looking at the German market, the production value of vegan and vegetarian food has increased
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by 37% to €374.9 million from 2019 to 2020, while the number of vegans and vegetarians only
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slightly increased (Statista, 2021b; Destatis, 2021). This indicates that vegan products are no
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longer consumed only by vegans and vegetarians, but are gaining popularity among the broader
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meat-eating population (gfi, 2021; NielsenIQ, 2019). For this reason, vegan labeling is
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becoming increasingly attractive for food marketers as a mere communication tool.
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Consequently, it is crucial to take a closer look at the benefits and potential risks of such a
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labeling practice.
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In the European Union, the term vegan is currently not regulated. However, the
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recommended definition of vegan products to carry a vegan label is that the ingredients must
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not be derived from animals and that the product must not be produced using any animal-related
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components (VSMK, 2016). Thereby, all production and processing steps must be taken into
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account. The two most widespread labels in the European Union that meet these requirements
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are the V-Label (European Vegetarian Union, 2019) and the Vegan Trademark (The Vegan
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Society, 2022). The former label is the most common vegan label for food, while the latter is
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also often found on non-food products.
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Vegan-labeled products can then be divided into two categories. First, there are products
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mimicking foods of animal origin. These products include, for example, meat substitutes as
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well as vegan variants of cheese and milk. All of these products are produced “intentionally-
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vegan” and typically address market segments who consciously try to avoid the consumption
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of products with animal ingredients (e.g., vegans and vegetarians). We do not study this
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category of vegan products and refer interested readers to Onwezen et al. (2021).
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Second, there are products that do not purposely substitute animal products, but of which
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there can be vegan versions. These products include, for example, cookies, gummy bears, baked
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goods, beverages, and spreads. We refer to vegan versions of these products as “randomly-
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vegan,” signifying that they are not produced intentionally-vegan but are vegan by default. This
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means that the products have neither undergone any special reformulation to be vegan nor
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explicitly aim to serve the market segment of vegans and vegetarians. Yet, given the increasing
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popularity of vegan products, manufacturers are tempted to add a vegan label to their randomly-
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vegan products. No previous study has taken a closer look at this labeling practice. Hence, our
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study will focus on vegan labeling for randomly-vegan products to understand how this impacts
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product perceptions and consumption intentions.
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The main advantage of explicitly labeling randomly-vegan products as vegan is
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transparency (European Vegetarian Union, 2019). Whether a product is vegan often cannot be
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clearly determined from the list of ingredients. Relevant examples are various beverages, such
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as apple juice and wine, which are often clarified with gelatin to remove the cloudiness. This
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gelatin is an animal-based product but is not included in the list of ingredients since it is
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subsequently filtered out. However, its involvement in the production process may contradict
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individuals’ ideas of vegan food. Consumers who are explicitly looking for vegan products may
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want to avoid foods that use animal-based production aids and additives. Appropriate labeling
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can therefore provide important and easily accessible information for consumers following a
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respective diet.
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However, little is known about whether vegan labeling can also have adverse effects for
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food marketers and consumer intentions toward the product. The present research aims to
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explore various consequences of such labeling practice in more detail. Prior research has
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primarily focused on general perceptions and attitudes toward veganism and vegetarianism
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(e.g., Markowski & Roxburgh, 2019; Povey et al., 2001; Radnitz et al., 2015; Rosenfeld &
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Tomiyama, 2020). Other research has only assessed socio-psychological predictors of meat-
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free diets (Cherry, 2006; Graça et al., 2015; Rosenfeld, 2020; Rosenfeld & Burrow, 2017).
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Considering consumer preferences for vegan foods, most studies have placed emphasis on the
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category of intentionally-vegan products (especially meat substitutes) (e.g., Hoek et al., 2011;
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Siegrist & Hartmann, 2019; Weinrich & Elshiewy, 2019). The present research complements
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the existing findings by examining the effects of vegan labeling within the largely unconsidered
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category of randomly-vegan products. We will not only investigate how vegan labeling affects
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product perceptions and consumption intentions but also consider important moderators. These
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are consumers’ expectations of the product being vegan (expected-vegan vs. unexpected-vegan)
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and the food type (utilitarian vs. hedonic). By doing so, we contribute to the existing literature
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which examines the various outcomes of packaging elements like claims and labels. To the best
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of our knowledge, our study is the first to study the vegan label in this regard. As vegan labeling
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gains popularity, it is important to develop an understanding of this labeling practice.
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The remainder of the paper is structured as follows: In Section 2, we review
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determinants of consumption intentions that may be relevant in the context of vegan-labeled
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products. Based on this, we derive our conceptual model. In Section 3, we first introduce the
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stimuli used in our main study and present a pretest for their suitability. Then, the methodology
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of our main study is also described. In Sections 4 and 5, we summarize and discuss the results
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of our study. In Sections 6 and 7, we also discuss the limitations of our research and offer
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recommendations for future research as well as a conclusion.
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2. Determinants of the consumption intentions of vegan-labeled food
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Vegan labeling aims to inform consumers about the involvement of animals in the production
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process. However, previous research has shown that packaging elements, like claims and labels,
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tempt consumers to draw conclusions about product characteristics that are not subject of the
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claim or label (e.g., Andrews et al., 1998; Kozup et al., 2003; Wansink & Chandon, 2006). In
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the food literature, this phenomenon is often referred to as halo and horn effect (Burton et al.,
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2015). Essentially, a halo (horn) effect is a form of cognitive bias where one attribute of an
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object or person leads to a positive (negative) evaluation of other attributes of the same object
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or person (Nisbett & Wilson, 1977; Thorndike, 1920). The occurrence of halo and horn effects
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is fostered by low-involvement situations, like weekly grocery shopping (Lee et al., 2013). The
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effects arise, for example, in the context of health, taste, or sustainability assessments of
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products (e.g., Raghunathan et al., 2006; Schuldt & Hannahan, 2013; van Doorn & Verhoef,
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2011). In the following, we discuss these forms of perceptual biases as a potential consequence
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of vegan labeling
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2.1. Perceived healthiness
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Numerous studies have shown that claims and labels lead to biased perceptions of product
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healthiness, which in turn can influence consumer behavior. For example, nutrition and health
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claims, such as “low fat” or “heart healthy,” distort calorie and nutrient evaluations, resulting
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in an increased calorie intake (Wansink & Chandon, 2006) and a decreased perceived risk of
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cardiovascular disease (Kozup et al., 2003). The “high calcium” claim misleads consumers to
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rate the product as healthier and more interesting to purchase (Roe et al., 1999). Moreover, a
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“gluten-free” claim makes products appear less caloric and healthier (Prada et al., 2019). Even
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claims and labels that do not address the healthiness or nutritional content of a product can lead
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to biased expectations toward the product. For example, adding a “natural” claim to a product
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evokes various false inferences leading to an increase in perceived healthiness and purchase
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intention (Berry et al., 2017). Schuldt and Hannahan (2013) found that an “organic” label results
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in higher health ratings for labeled products. Moreover, the label lowers calorie perceptions of
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unhealthy foods while increasing the frequency of consumption perceived as appropriate
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(Schuldt & Schwarz, 2010). The same holds for a “fair trade” label, which as an ethical label
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has no objective relation to the nutritional value of food (Schuldt et al., 2012).
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Based on these findings, it is reasonable to assume that other ethical labels, like
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“vegetarian” or “vegan” labels, also have an influence on healthiness perceptions and
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consumption intentions of food products (see, e.g., Besson et al., 2020). This assumption is
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supported by the fact that vegetarian and vegan diets are generally considered to have some
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beneficial health outcomes (Appleby & Key, 2016; Barnard et al., 2009; Craig, 2009; Dinu et
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al., 2017). These may transfer to the assessment of vegan-labeled products via the halo effect.
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First evidence in this regard is provided by Besson et al. (2020), who demonstrated that
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vegetarian burgers are considered to be lower in calories compared to meat burgers.
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Additionally, Bullock et al. (2020) found that consumers perceive vegan ice cream to be
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healthier than super-premium ice cream. Accordingly, we formulate our first hypothesis:
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H1: A vegan label (vs. no label) increases perceived healthiness which leads to higher
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consumption intentions.
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2.2. Expected taste
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Expected taste is another important attribute that can be affected by the presence of claims and
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labels. Expected taste often correlates with healthiness perception (e.g., Bialkova et al., 2016;
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Garaus & Lalicic, 2021). Previous research has shown that a higher health perception is often
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accompanied by lower taste expectations, which is also referred to as the “unhealthy = tasty
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intuition” (Raghunathan et al., 2006). Consumers believe that healthy eating and making
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products healthier comes at the expense of the taste experience, suggesting a health-pleasure
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trade-off (Kearney & McElhone, 1999; Nørgaard & Brunsø, 2009; Raghunathan et al., 2006).
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For example, an identical product labeled “low fat” receives worse taste ratings than when
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labeled “full fat” (Wardle & Solomons, 1994). A “reduced in salt” claim and the “healthy
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choices” logo on soup lower expected liking compared to the control condition (Liem et al.,
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2012). Moreover, claims indicating sugar reduction lead to an increase in perceived healthiness
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but also to a decrease in expected taste (Prada et al., 2021). Similarly, Schuldt and Hannahan
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(2013) found that some consumers expect organic foods to be healthier and less tasty compared
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to non-organic products. Garaus and Lalicic (2021) tested the “unhealthy = tasty intuition” in
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the context of online recipes. Healthy recipes are expected to be less tasty and consumers are
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less likely to cook them.
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However, research on the relationship between health and taste inferences is yielding
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mixed results, especially when considering countries other than the United States. For French
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consumers, Werle et al. (2013) showed that unhealthy foods are associated with a bad taste,
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while the opposite is true for healthy foods. Haasova and Florack (2019) confirmed the
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association between healthiness and tastiness within the context of supermarket-listed food
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products for German-Austrian consumers.
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Taken together, we nevertheless assume that a vegan label has a negative influence on
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taste expectations for randomly-vegan products. Animal fats, such as those found in butter,
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milk, or lard, are considered to be flavor enhancers (e.g., Jallinoja et al., 2016). Moreover,
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reduced taste is cited as the main barrier for consumers to adopt vegetarian or vegan diets
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(Povey et al., 2001; Rosenfeld & Tomiyama, 2020). Despite the potential health benefits of a
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vegan diet, individuals are often not willing to give up the taste of animal products (Bryant,
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2019). It is therefore likely that the negative taste image of a vegan diet translates to negative
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taste expectations of vegan-labeled products, which in turn influences consumption intentions.
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Accordingly, we formulate our second hypothesis:
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H2: A vegan label (vs. no label) decreases perceived tastiness which leads to lower
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consumption intentions.
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2.3. Perceived sustainability
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Sustainability information on packaging is an increasingly important factor influencing
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consumers’ product choices (Bublitz et al., 2010; Rousseau, 2015). For example, consumers
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are willing to pay a price premium for products carrying a free-range or carbon-footprint label
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(van Loo et al., 2014).
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In the literature, sustainability is recognized as a two-dimensional construct (Grunert et
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al., 2014). The first dimension is the so-called temporal dimension, which primarily entails
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environmental aspects and calls for meeting present needs without compromising the ability to
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meet the needs of future generations (Rees, 1989; WCED, 1987). The second dimension is
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referred to as the social dimension, which includes ethical aspects (Grunert et al., 2014). It aims
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at creating a secure and satisfying material future for all as well as ensuring that basic human
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needs are met (Rees, 1989).
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Previous research has shown that ethical labels influence the evaluation of non-ethical
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product attributes, such as health and taste (e.g., Lotz et al., 2013; Schuldt et al., 2012).
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Therefore, it is reasonable to assume that an ethic-related label, such as the vegan label, also
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affects other ethical attributes, like the fair trade perception, which relates to the social
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dimension of sustainability. Considering the temporal dimension of sustainability, vegan
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labeling might influence product perceptions via the positive image of meat-free diets. Meat
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consumption is often discussed to contribute to the enhanced greenhouse effect and research
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has indicated that reducing meat consumption helps to protect the environment and to mitigate
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global warming (Aleksandrowicz et al., 2016; Scarborough et al., 2014; Springmann et al.,
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2016). Therefore, it is likely that the environmental-friendly image of meat-free diets, like the
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vegan diet, is transferred to correspondingly labeled products. This suggests that a randomly-
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vegan product with a label will be perceived as more sustainable than the identical product
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without a label. Accordingly, our third hypothesis reads as:
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H3: A vegan label (vs. no label) increases perceived sustainability which leads to higher
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consumption intentions.
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Our hypothesized relationships may also be moderated by product-specific characteristics
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outlined in the next subsections.
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2.4. The moderating role of expectations (expected-vegan vs. unexpected-vegan)
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Considering the range of randomly-vegan products defined in Section 1, it is probable that there
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are different degrees to which consumers would expect an unlabeled randomly-vegan product
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to actually be vegan. If consumers are more likely to rate a randomly-vegan product as vegan,
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we refer to the product as “expected-vegan.” If they are more likely to rate a randomly-vegan
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product as non-vegan, we refer to the product as “unexpected-vegan.” Whether a product is
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expected-vegan or unexpected-vegan differs based on whether non-vegan versions of the
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product are a result from additives and production aids or their main ingredients.
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Examples of expected-vegan products are glazed products as well as various alcoholic
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and non-alcoholic beverages. The non-vegan counterparts of these products use additives, like
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E 904 (shellac) and E 901 (beeswax) as glazing agents, or they use production aids in their
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production process, such as animal charcoal as decolorizer, or gelatin and fish bladders as
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filters. Consumers are usually unaware that these products are not vegan because of a lack of
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knowledge regarding additives and production processes. Consequently, the entire product
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category (e.g., juice) is assessed to be vegan. If consumers already expect food to hold specific
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characteristics, an additional label confirming these expectations does not necessarily change
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prior inferences (see, e.g., Wansink et al., 2004; Burton et al. 2015). Therefore, labeling an
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expected-vegan product as vegan is less likely to affect the perceived healthiness, expected
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taste, and perceived sustainability of the product.
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Examples of unexpected-vegan products are products made of dough or containing
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chocolate (cocoa). These are often associated with animal-based ingredients, such as eggs,
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butter, or milk in the case of chocolate. Therefore, it is reasonable to expect that consumers will
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assess the entire product category (e.g., cookies) as non-vegan, which is also transferred to
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corresponding randomly-vegan products within the category. Vegan labeling on such
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unexpected-vegan products does not meet consumer expectations. Hence, existing beliefs about
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the product are disconfirmed (see, e.g., Oliver, 1977). As a result, consumers are more likely to
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reevaluate their perceptions of product attributes based on the label, making them more prone
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to perceptional biases (see, e.g., Wansink et al., 2004). Accordingly, we formulate the following
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hypothesis:
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H4: The effects of a vegan label (vs. no label) on consumption intentions via (a) perceived
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healthiness, (b) expected taste, and (c) perceived sustainability described in H1, H2, and
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H3 are more pronounced for unexpected-vegan (vs. expected-vegan) products.
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2.5. The moderating role of food type (hedonic vs. utilitarian)
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Whether a product is hedonic or utilitarian is another factor that is often considered in the
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context of food evaluation. Hedonic mainly refers to unhealthy food whose consumption is
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linked to short-term goals like pleasure and immediate gratification (Antonides & Cramer,
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2013; Wertenbroch, 1998). Utilitarian mainly refers to food that serves a functional purpose,
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such as satisfying hunger or providing essential nutrients, or to food that contributes to long-
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term goals, like staying healthy (Batra & Ahtola, 1991; Cramer & Antonides, 2011; Dhar &
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Wertenbroch, 2000). Hedonic and utilitarian foods often coincide with so-called vices and
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virtues, which primarily relate to products’ health evaluations (Alba & Williams, 2013;
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Antonides & Cramer, 2013; Okada, 2005). Prior research has shown that the effect of claims
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and labels on product perceptions can differ depending on whether the product is hedonic or
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utilitarian (e.g., perceived healthiness, expected taste, and perceived sustainability).
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With regard to perceived healthiness, previous research yields ambiguous results.
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Steinhauser and Hamm (2018) argued that claims and labels that increase a product’s
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healthiness perception match up with healthy but not with unhealthy products. Based on
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congruency theory, these health-related cues complement each other and lead to a larger
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interaction in terms of health evaluation and preference for utilitarian (vs. hedonic) products
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(Huang & Lu, 2016). As mentioned in Section 2.1 consumers may also buy vegan-labeled foods
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for reasons of perceived healthiness, implying that a vegan label may be a better match with
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utilitarian (vs. hedonic) products. Nonetheless, there is also empirical evidence that hedonic
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products have a higher potential for an increase in perceived healthiness compared to utilitarian
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products, which are already perceived to be considerably healthy (Song & Im, 2018; Wansink
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et al., 2004). Therefore, health-related claims and labels lead to a stronger increase in purchase
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intentions for hedonic (vs. utilitarian) products (Kim et al., 2009). This may be driven by a
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reduction in consumer guilt for eating unhealthy foods (see, e.g., Okada, 2005). From this
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background, we hypothesize that adding a vegan label to a randomly-vegan product will have
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a more positive effect on perceived healthiness and consumption intentions for hedonic (vs.
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utilitarian) foods.
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For expected taste, we follow Raghunathan et al. (2006) and assume that people will
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value taste more in hedonic than in utilitarian food. Therefore, a label that increases a product’s
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healthiness perception might be more detrimental to taste expectations of a hedonic (vs.
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utilitarian) product (Wansink et al., 2004). Consistently, previous research also found that
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claims and labels that positively affect perceived healthiness have a positive impact on taste
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expectations of utilitarian food (Nadricka et al., 2020), while they have no or even negative
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effects on expected taste and expected liking of hedonic food (Kähkönen & Tuorila, 1998;
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Nadricka et al., 2020; Norton et al., 2013).
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Lastly, regarding perceived sustainability, we assume that a motive for buying vegan-
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labeled food is the sustainability features associated with vegan diets. Van Doorn and Verhoef
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(2011) showed that the effect of an organic claim on perceived sustainability differs between
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vice and virtue foods. Hedonic consumption is usually associated with feelings of guilt (Okada,
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2005). Consumers might use claims and labels associated with sustainability characteristics to
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justify pleasurable consumption, implying a stronger effect of corresponding claims and labels
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for hedonic (vs. utilitarian) food products (van Doorn & Verhoef, 2011). In line with the
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considerations made above, we formulate the following hypothesis:
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H5: The effects of a vegan label (vs. no label) on consumption intentions via (a) perceived
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healthiness, (b) expected taste, and (c) perceived sustainability described in H1, H2, and
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H3 are more pronounced for hedonic (vs. utilitarian) products.
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3. Method
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To determine the stimuli for our main study, we first conducted a pre-study (Section 3.1). Our
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methodological approach for the main study is described in Section 3.2. Both studies were
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approved by the independent ethical review board of the authors’ university.
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3.1. Pre-study
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While selecting the set of stimuli, we aimed to choose similar products to ensure good
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comparability and meaningful interpretation. Considering the range of randomly-vegan
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products defined in Section 1, we chose spreads as the overarching product category. Their
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wide variety seemed suitable to meet all our experimental conditions.
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Our independent variable label [X] was represented by the levels no label [X = 0] and
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vegan label [X = 1]. As vegan label, we used the V-Label since this is the most common label
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for food products in the European Union.
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Our first moderator, expectations [W], captured the levels expected-vegan [W = 0]
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versus unexpected-vegan [W = 1]. For expected-vegan spreads, we chose hummus and jam
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because their main ingredients, chickpeas (hummus) as well as fruits and sugar (jam), are
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typically considered vegan. Nut-nougat chocolate spread (hereafter referred to as chocolate
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spread) and spread with herbs served as unexpected-vegan products. Both are associated with
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milk as an ingredient: chocolate spread due to its name (chocolate often contains milk) and
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spread with herbs due to its white color (see Figure 1). However, nut-nougat-based chocolate
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spreads do not necessarily contain milk by default and the white color of the spread with herbs
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stems from vegetable ingredients, like zucchinis and vegetable fats.
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Our second moderator, food type [Z], was represented by the levels utilitarian [Z = 0]
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versus hedonic [Z = 1]. For hedonic products, we took advantage of the common association
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between the sweetness of a food and its hedonic nature. Accordingly, we chose our two sweet
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spreads (jam and chocolate spread) as products representing hedonic randomly-vegan products.
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Consequently, we selected the heartier spreads (hummus and spread with herbs) as products
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representing the utilitarian alternatives.
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To ensure an appropriate fit of our selection, we empirically tested the four stimuli in
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regard to consumers’ expectations of the product being vegan [W] and the perceived food type
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[Z] in a within-subjects design. For product evaluation, we surveyed 68 people online.
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Excluding participants who failed the attention test, 57 valid responses remained for analysis.
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After participants gave their informed consent to participate in our study, they were
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given the following information to elicit their judgment about the type of food [Z]: Food can
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be hedonic or utilitarian. Utilitarian foods are usually consumed for long-term goals (e.g.,
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staying healthy) or because they serve a functional purpose (maintaining performance,
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satisfying hunger/thirst). Hedonic foods are usually consumed because of short-term goals
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(enjoyment and pleasure). Consumption of these foods tends to be rather unhealthy.
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Subsequently, the product stimuli (see Figure 1: products without label) were presented in
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random order to the participants who were then asked for each stimulus to indicate which food
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type they would assign the product to (7-point rating scale, 1 = very utilitarian to 7 = very
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hedonic). Afterwards, the products were presented in random order a second time and
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participants rated the likelihood that the respective product is vegan (7-point rating scale, 1 =
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very unlikely to 7 = very likely).
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We compared the mean values of the consumers’ expectations that the product is vegan
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and of the perceived food type using the scale midpoint of 4 as the cutoff value for
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categorization. Participants classified hummus as an expected-vegan (M = 6.3, SD = .9, t =
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18.694, p < .001) utilitarian product (M = 3.1, SD = 1.4, t = −4.995, p < .001). Jam was rated
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as expected-vegan (M = 5.6, SD = 1.6, t = 7.455, p < .001) and hedonic (M = 5.0, SD = 1.5, t =
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5.046, p < .001), spread with herbs as unexpected-vegan (M = 3.3, SD = 1.5, t = −3.321, p =
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.002) and utilitarian (M = 3.5, SD = 1.6, t = −2.633, p = .011), and chocolate spread as
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unexpected-vegan (M = 2.4, SD = 1.4, t = −8.772, p < .001) and hedonic (M = 6.1, SD = 1.3, t
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= 12.827, p < .001). Based on these results, the product selection was considered suitable to
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cover our experimental conditions of expected-vegan versus unexpected-vegan as well as
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utilitarian versus hedonic.
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[INSERT FIGURE 1 – STIMULI BY EXPERIMENTAL CONDITION]
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3.2. Main Study
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To test our hypotheses presented in Section 2, we employed a 2 (label [X]: no label vs. vegan
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label) × 2 (expectations [W]: expected-vegan vs. unexpected-vegan) × 2 (food type [Z]:
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utilitarian vs. hedonic) between-subjects design (see Figure 2 for a visualization of our
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conceptual model). We specified our model as moderated parallel mediation with three
368
mediators and two moderators (see Model 10 in Hayes, 2018, p. 589). All data analyses were
369
performed using the statistical programming language R.
370
371
[INSERT FIGURE 2: CONCEPTUAL MODEL]
372
373
13
With eight between-subjects conditions, we aimed for 50 participants for each group to ensure
374
sufficient statistical power even with small effect sizes (Cohen, 1988). Hence, we recruited N
375
= 432 German-speaking participants via the commercial online platform Prolific (see, e.g.,
376
Palan & Schitter, 2018; Peer et al., 2017), with 428 participants from Germany. After excluding
377
all responses from subjects who participated more than once, who did not complete the
378
questionnaire, or who failed at least one attention check, 398 valid responses remained and were
379
used for data analysis. The sample was 54.5% female, 44% male, and 1.5% non-binary. The
380
average age was 27.3 years (SD = 9.3). In terms of the highest level of education, 8% reported
381
having no high school degree, 39% reported having a high school degree, 20% a bachelor’s
382
degree, 18% master’s degree, 2% a Ph.D., and 14% reported having some other educational
383
qualification. We also observed that 53% of the participants reported being omnivorous, 22%
384
flexitarian, 4% pescetarian, 12% vegetarian, 6% vegan, and 2% indicated another diet.
385
Within the survey, participants were randomly assigned to one of the eight experimental
386
conditions that differed only in product stimuli as determined by our experimental variables
387
(see Figure 1). After the participants gave informed consent to participate in the study, they
388
were asked to rate the product presented in terms of the three mediators, perceived healthiness
389
[M1], expected taste [M2], perceived sustainability [M3], as well as on the dependent variable
390
consumption intentions [Y].
391
To focus on the influence of the vegan label and its interaction effects with the two
392
moderators, we formulated our items as a comparison to the respective product category (sweet)
393
spreads (see, e.g., Besson et al., 2020; Schuldt et al., 2012; Schuldt & Hannahan, 2013; Schuldt
394
& Schwarz, 2010; Sundar & Kardes, 2015). We operationalized all items as statements which
395
the participants answered on 7-point rating scales. We asked the participants to state their
396
perceived healthiness [M1] of the product using the following item: Compared to other (sweet)
397
spreads, I think the (sweet) spread pictured above is… 1 = unhealthier / 7 = healthier. Expected
398
taste [M2] was queried in the same way: Compared to other (sweet) spreads, I think the (sweet)
399
spread pictured above is… 1 = worse tasting / 7 = better tasting. Perceived sustainability [M3]
400
was operationalized using three items that address both dimensions of sustainability as well as
401
the overall construct: (1) Compared to other (sweet) spreads, I think the (sweet) spread pictured
402
above is… 1 = not environmentally friendly / 7 = environmentally friendly, (2) Compared to
403
other (sweet) spreads, I think the (sweet) spread pictured above is… 1 = not traded fairly / 7 =
404
traded fairly, (3) Compared to other (sweet) spreads, I think the (sweet) spread pictured above
405
is… 1 = not sustainable / 7 = sustainable. The Cronbach’s alpha of our three sustainability items
406
is .82. The dependent variable consumption intentions [Y] is an aggregation of the general
407
14
purchase intention and the perceived appropriate consumption quantity (e.g., Schuldt
408
& Schwarz, 2010). By doing so, we capture consumers’ considerations of product choice in
409
general and consumption amounts. It was measured with two items: (1) Compared to other
410
(sweet) spreads, I would… 1 = rather buy / 7 = rather not buy… the (sweet) spread pictured
411
above, (2) Compared to other (sweet) spreads, the sweet spread pictured above should be
412
eaten… 1 = less often / 7 = more often (Cronbach’s alpha = .69). Importantly, all upcoming
413
results are virtually identical if purchase intention and perceived appropriate consumption
414
quantity are considered separately.
415
416
4. Results
417
To test for moderation, we first performed three-way ANOVA for each mediator and the
418
dependent variable (see Figure 3 and Table 2 for complete results). As seen in the summary
419
statistics (Table 1) and in the interaction plots (Figure 3), products with a vegan label generally
420
showed higher average values regarding perceived healthiness [M1], perceived sustainability
421
[M3], and consumption intentions [Y] as well as lower average values for expected taste [M2].
422
This resulted in significant main effects of the label for all three mediators and the dependent
423
variable (see Table 2). Moreover, the mean difference between no label and the vegan label was
424
more pronounced in the case of unexpected-vegan (vs. expected-vegan) products (see Figure
425
3). This particular pattern resulted in significant interaction effects of label [X] × expectations
426
[W] for the two mediator variables perceived healthiness and perceived sustainability as well
427
as for our dependent variable consumption intentions (see Table 2). However, for the mediator
428
expected taste the interaction effect was not significant. Regarding our second moderator food
429
type [Z], the interaction effects of label [X] × food type [Z] were not significant for any
430
variables. The same applied to all three-way interactions label [X] × expectations [W] × food
431
type [Z] (see Table 2 for all results discussed above).
432
433
[INSERT TABLE 1 – MEANS (M) AND STANDARD DEVIATIONS (SD) BY
434
EXPERIMENTAL CONDITION]
435
[INSERT FIGURE 3 – MEAN PLOTS (WITH INTERACTION)]
436
[INSERT TABLE 2 – THREE-WAY ANOVA]
437
438
We tested our conceptual model (see Figure 4) using a moderated parallel mediation analysis
439
with 5000 bootstrap samples (see Model 10 in Hayes 2018, p. 589).
440
441
15
[INSERT FIGURE 4 – PARAMETER ESTIMATES]
442
443
We found no significant mediation effects for expected-vegan [W = 0] products (see Table 3),
444
while the opposite was true for unexpected-vegan [W = 1] products. For unexpected-vegan [W
445
= 1] products, our analysis confirmed hypotheses H1, H2, and H3 for both levels of the moderator
446
food type [Z]. Vegan labeling [X] increased perceived healthiness [M1] leading to higher
447
consumption intentions [Y] in the case of unexpected-vegan utilitarian food [W = 1 & Z = 0]
448
(spread with herbs: EST = .356, SE = .100, 95% CI: [.170, .561]) and unexpected-vegan hedonic
449
food [W = 1 & Z = 1] (chocolate spread: EST = .343, SE = .102, 95% CI: [.146, .553]).
450
Moreover, vegan labeling [X] decreased expected taste [M2] leading to lower consumption
451
intentions [Y] in respect of unexpected-vegan utilitarian food [W = 1 & Z = 0] (spread with
452
herbs: EST = −.213, SE = .102, 95% CI: [−.428, −.031]) and unexpected-vegan hedonic food
453
[W = 1 & Z = 1] (chocolate spread: EST = −.202, SE = .100, 95% CI: [−.415, −.018]). Again,
454
the same pattern applied to our third hypothesis. Vegan labeling [X] increased perceived
455
sustainability [M3] leading to higher consumption intentions [Y] concerning unexpected-vegan
456
utilitarian food [W = 1 & Z = 0] (spread with herbs: EST = .111, SE = .048, 95% CI: [.029,
457
.217]) and unexpected-vegan hedonic food [W = 1 & Z = 1] (chocolate spread: EST = .101, SE
458
= .047, 95% CI: [.023, .207]).
459
Importantly, we found non-significant effects of the vegan label [X] on perceived
460
healthiness [M1], expected taste [M2], and perceived sustainability [M3] for expected-vegan
461
products [W = 0] (see Figure 4). This suggests that, in addition to the absence of mediating
462
effects, there were no biased inferences by the vegan label for expected-vegan products.
463
Considering the direct effect from the vegan label [X] on consumption intentions [Y],
464
the established pattern repeated itself. Again, there was an effect for unexpected-vegan
465
utilitarian food [W = 1 & Z = 0] (spread with herbs: EST = .482, SE = .153, 95% CI: [.189,
466
.783]) and unexpected-vegan hedonic food [W = 1 & Z = 1] (chocolate spread: EST = .619, SE
467
= .148, 95% CI: [.334, .911]), while no effect was detected for expected-vegan food [W = 0]
468
(for both food types [Z], see Table 3).
469
Regarding our moderator expectations [W], the 95% confidence interval of the index of
470
moderated mediation (IoMM) did not cover zero for perceived healthiness (IoMM: EST = .237,
471
SE = .106, 95% CI: [.035, .457]) and for perceived sustainability (IoMM: EST = .079, SE =
472
.044, 95% CI: [.010, .182]) confirming our moderation hypotheses H4(a) and H4(c). A vegan
473
label (vs. no label) led to higher consumption intentions for unexpected-vegan (vs. expected-
474
vegan) products via perceived healthiness (H4(a)) and via perceived sustainability (H4(c)). As
475
16
already expected from the ANOVA results, a difference in the effect size of unexpected-vegan
476
[W = 1] versus expected-vegan [W = 0] products for expected taste [M2] could not be
477
confirmed. The index of moderated mediation was IoMM: EST = −.090, SE = .109, 95% CI:
478
[−.317, .114]. Therefore, H4(b) was not supported, even though we found a mediation effect via
479
expected taste for unexpected-vegan products [W = 1] and no mediation effect for expected-
480
vegan products [W = 0].
481
As previously indicated by the ANOVA results, we did not detect any moderating
482
effects with regard to the second moderator food type [Z] for perceived healthiness [M1],
483
expected taste [M2], or perceived sustainability [M3] (see Table 3). Thus, our moderation
484
hypotheses H5(a), H5(b), and H5(c) were not supported. Whether a product is hedonic (vs.
485
utilitarian) did not alter the effects of the vegan label (vs. no label) on consumption intentions
486
via the considered mediators.
487
488
[INSERT TABLE 3: RESULTS OF THE MODERATED PARALLEL MEDIATION
489
ANALYSIS]
490
491
5. Discussion
492
Our results show that labeling randomly-vegan products as vegan influences consumption
493
intentions via biased perceptions if consumers do not expect the product to be vegan by default
494
(unexpected vegan). Importantly, this holds for both utilitarian and hedonic products. In the
495
following, we discuss our findings and the resulting implications.
496
497
5.1. Vegan labeling on expected-vegan products
498
We did not find that vegan labeling on expected-vegan products leads to biased consumer
499
inferences for perceived healthiness, expected taste, or perceived sustainability. Therefore,
500
labeling these products as vegan can be considered beneficial, especially to consumers who
501
follow a respective diet. It can provide important additional information that often cannot be
502
inferred from the ingredient list (e.g., gelatin as a production aid) without having unwanted side
503
effects on individuals’ consumption intentions. This applies to both utilitarian and hedonic food.
504
Contrary to other claims and labels (Kähkönen & Tuorila, 1998; Liem et al., 2012; Norton et
505
al., 2013; Tuorila et al., 1994) marketers do not need to fear that vegan labeling has detrimental
506
effects on taste expectations for utilitarian or even hedonic products as long as they belong to
507
the group of expected-vegan products. Simultaneously, consumers are not misled into
508
overconsuming these foods based on biased healthiness perceptions. Furthermore, neither did
509
17
we find a significant increase in the perceived sustainability nor a difference in consumption
510
intentions of products with a vegan label (vs. no label) for the expected-vegan products. This
511
result corroborates labeling literature that found that a confirmation of expected and actual
512
information will lead to no or smaller changes in consumer behavior compared to disconfirmed
513
expectations, which typically result in pronounced changes in consumer behavior (Burton et
514
al., 2009; Burton et al., 2015; Howlett et al., 2009; Wansink et al., 2004). In addition, related
515
literature found that this also holds for taste-related claims (Kim et al., 2009) and health-related
516
claims (Kähkönen et al., 1997). Following our hypothesis, we therefore infer the following from
517
our results: If an additional vegan label confirms previous expectations in terms of being vegan,
518
then consumers do not evaluate food differently with the vegan label compared to without the
519
label in terms of perceived health, perceived taste or perceived sustainability.
520
However, labeling expected-vegan products as vegan is not obsolete. It is likely that
521
informed consumers who follow a vegan lifestyle will be aware that non-vegan ingredients and
522
additives may be used in the production of expected-vegan products. For the sake of
523
transparency, we therefore encourage food marketers to label this kind of randomly-vegan
524
products as vegan in order to provide easily accessible information that is highly relevant for
525
this particular segment of consumers.
526
527
5.2. Vegan labeling on unexpected-vegan products
528
The assessment of labeling randomly-vegan products as vegan must be more differentiated with
529
regard to unexpected-vegan food. Although transparency reasons are an important argument
530
for vegan labeling in this case, further aspects have to be considered.
531
We found that a vegan label on an unexpected-vegan product makes consumers
532
susceptible to perceptual biases. Most consumers did not expect these products to be vegan by
533
default. Labeling such products as vegan, therefore, disconfirms prior expectations about the
534
product prompting individuals to reevaluate the product attributes based on the label. The
535
results of our study imply that for unexpected-vegan products the vegan label (vs. no label)
536
decreases consumers’ taste expectations leading to lower consumption intentions. Opposed to
537
other labels (e.g., Nadricka et al., 2020), this applies to utilitarian and hedonic food indicating
538
that consumers value the taste of animal ingredients regardless of the food type and
539
consumption goal. Food manufacturers catering highly taste-conscious consumer segments,
540
like luxury food manufacturers, would therefore be well advised to refrain from explicitly
541
labeling their randomly-vegan products as vegan if these products are unexpected-vegan.
542
18
Besides the negative effect of the vegan label on consumption intentions via taste
543
expectations, we found that a vegan label (vs. no label) increased consumption intentions
544
overall for unexpected-vegan (vs. expected-vegan) food. This positive effect is partially
545
mediated via perceived healthiness and perceived sustainability, which is in line with previous
546
research that also found effects on healthiness and sustainability perceptions induced by labels
547
and claims (e.g., Berry et al., 2017; Roe et al., 1999; Rousseau, 2015). As with other claims and
548
labels (e.g., organic, fair trade, and all natural), consumers are more likely to purchase vegan-
549
labeled (vs. unlabeled) foods and also think that consuming higher quantities of these foods is
550
appropriate (see, e.g., Berry et al., 2017; Schuldt et al., 2012; Schuldt & Schwarz, 2010).
551
Importantly, this applies to both utilitarian and hedonic food. Food marketers can therefore
552
benefit from explicitly labeling their randomly-vegan products as vegan, especially if they aim
553
to target consumers who place increased emphasis on food healthiness and sustainability.
554
However, based on our findings we recognize the risk that consumers will be misled into
555
unhealthy overconsumption of respective products due to biased healthiness and sustainability
556
inferences caused by the vegan label. This is particularly detrimental in the case of randomly-
557
vegan hedonic foods. From a public policy perspective, we therefore cannot encourage food
558
marketers to conduct such labeling practice. We call attention to the potential misuse of vegan
559
labeling as a low-cost alternative to other labels (e.g., organic labels), which have similar
560
positive effects on consumer perceptions and consumption intentions but are highly regulated
561
in terms of sustainability criteria (van Doorn & Verhoef, 2011; van Loo et al., 2014).
562
Nevertheless, we would like to emphasize the importance of vegan labeling for
563
individuals who follow a vegan diet. We therefore suggest future research to investigate how
564
the transparency function of vegan labeling can be maintained while reducing the halo and horn
565
effects found in our study. Due to limitations of this study, there is further potential for future
566
research discussed in the next section.
567
568
6. Limitations and future research
569
We studied the consumption intentions of vegan-labeled food in only one product category
570
(spreads) of randomly-vegan food for a German-speaking sample. Future research should
571
consider additional product categories as well as different countries and food cultures. In our
572
study, we did not examine the influence of dietary habits and gender on consumption intentions.
573
The reason is that the proportion of some dietary groups was very small (e.g., vegans), and that
574
the different dietary habits were not evenly distributed across genders which would have carried
575
the potential for confounding effects. However, both factors might be relevant in examining the
576
19
consequences of a dietary-related label and should be explored more explicitly in future
577
research. Another important factor not considered in our study is the influence of price on
578
purchase intention. We do not believe that price-quality perceptions will moderate our effects
579
and we ensured via a between-subjects experiment that general price sensitivity is equally
580
distributed across groups. However, to increase external validity in studies using purchase
581
intention (or hypothetical choice) of vegan products, future studies are encouraged to include
582
or control for price in their experimental set-up. In addition, the analyzed sample was
583
considerably young with an average age of 27.3 years. It is possible that the results cannot be
584
applied to the population as a whole without restrictions. Moreover, we applied a parametric
585
model to rating data that are intrinsically ordinal-scale measurements (see Michell, 1986 for a
586
discussion on this topic). In this regard, we only considered behavioral intentions; future
587
research is therefore welcome to replicate our results in studies and experiments that examine
588
actual choice behavior.
589
Furthermore, consumer personality traits and values, such as the importance of animal
590
welfare, environmental awareness, and health consciousness, should be considered as potential
591
moderators in future studies. Previous research revealed that individuals with strong ethical or
592
pro-environmental values are even more prone to halo effects induced by respective labels
593
(Schuldt et al., 2012; Schuldt & Schwarz, 2010). Moreover, it is reasonable to assume that one
594
might observe a more negative product evaluation based on the label if consumers’ personal
595
values are incongruent with associations evoked by the label (see, e.g., Schuldt & Hannahan,
596
2013). In the case of a vegan label, these associations may reflect the broader (often stigmatized)
597
image attached to veganism as a lifestyle in general (see, e.g., Markowski & Roxburgh, 2019).
598
599
7. Conclusion
600
The results of our study extend previous findings regarding the various perceptual biases
601
induced by claims and labels. By examining the vegan label, we focused on a label that has
602
received little attention to date and is currently gaining considerable popularity among food
603
marketers and consumers. Instead of addressing the frequently studied category of vegan
604
substitutes (e.g., meat substitutes), we focused on the largely unconsidered category of
605
randomly-vegan products. Within this category there is an increasing trend for companies to
606
explicitly label products that are vegan by default as vegan to capitalize on the growing
607
popularity of vegan foods. The present research aimed to investigate such labeling practices in
608
terms of biased consumer inferences and the resulting consequences.
609
20
Our study shows that labeling randomly-vegan products as vegan is only desirable from
610
a policy perspective if consumers consider the labeled product to be vegan by default based on
611
its main ingredients. If this is not the case, vegan labeling biases consumer perceptions of the
612
product. This applies equally to utilitarian and hedonic products. As a result, consumers are not
613
only more likely to purchase the product but also consider it appropriate to increase their
614
consumption quantity. This is especially harmful in the case of hedonic products, as it can result
615
in unhealthy overconsumption.
616
617
Acknowledgements
618
The authors thank Lili Sophie Fechteler and Helena Schirmacher for their helpful comments on
619
earlier versions of this paper. We also thank Lukas Brosi, Angela Huynh, Nora Lea Richter,
620
Luisa Sander, Katrin Waltenta, Linda Jil Weiss, and Ying Zhu for their research assistance.
621
622
Author contributions
623
GS conducted the literature review. GS, OE, and FC were responsible for developing the design
624
of the study. GS performed the analyses (with support from OE). GS, OE, and YB were
625
involved in interpreting results. GS drafted the manuscript (with support from OE). YB, OE,
626
and FC critically reviewed the manuscript. GS, OE, YB, FC report no conflict of interest.
627
628
Ethical statement
629
Informed consent was obtained from all survey participants and all studies were reviewed and
630
approved by the Ethics Committee of the University of Goettingen
631
632
Declaration of competing interests
633
None.
634
635
Funding
636
No funding to declare.
637
21
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28
Figure 1: Stimuli by experimental condition
29
Figure 2: Conceptual model
30
Figure 3: Mean plots (with interaction)
31
Figure 4: Parameter estimates
32
Table 1: Means (M) and standard deviations (SD) by experimental condition
Hummus spread
Spread with herbs
Jam
Chocolate spread
W = 0 (Expected-vegan),
W = 1 (Unexpected-vegan),
W = 0 (Expected-vegan),
W = 1 (Unexpected-vegan),
Z = 0 (Utilitarian)
Z = 0 (Utilitarian)
Z = 1 (Hedonic)
Z = 1 (Hedonic)
No label
Vegan label
No label
Vegan label
No label
Vegan label
No label
Vegan label
N
52
52
49
52
49
50
51
43
Perceived
healthiness [M1]
M = 5.0
M = 5.3
M = 3.9
M = 4.8
M = 4.5
M = 4.8
M = 4.0
M = 4.7
SD = 1.3
SD = 1.1
SD = 1.2
SD = 1.4
SD = 1.2
SD = 1.0
SD = 1.6
SD = 1.1
Expected
taste [M2]
M = 4.4
M = 4.1
M = 4.6
M = 4.1
M = 4.6
M = 4.4
M = 4.3
M = 3.8
SD = 1.2
SD = 1.0
SD = 1.0
SD = 1.4
SD = 1.1
SD = 1.1
SD = 1.3
SD = 1.0
Perceived
sustainability [M3]
M = 4.5
M = 4.8
M = 4.2
M = 5.0
M = 4.6
M = 4.8
M = 3.9
M = 4.7
SD = 1.1
SD = 1.0
SD = 1.3
SD = .9
SD = 1.3
SD = 1.0
SD = 1.6
SD = 1.3
Consumption
intentions [Y]
M = 4.3
M = 4.3
M = 3.8
M = 4.6
M = 4.2
M = 4.4
M = 3.8
M = 4.6
SD = 1.1
SD = 1.2
SD = 1.3
SD = 1.5
SD = 1.1
SD = 1.1
SD = 1.4
SD = 1.1
Table 2: Three-way ANOVA results
Perceived
Expected
Perceived
sustainability [M3]
Consumption
intentions [Y]
healthiness [M1]
taste [M2]
F(1, 390)
p
F(1, 390)
p
F(1, 390)
p
F(1, 390)
p
Label [X]
20.005
.000
9.869
.002
18.091
.000
13.498
.000
Food type [Z]
4.534
.034
.023
.879
.859
.355
.052
.820
Expectations [W]
18.557
.000
3.448
.064
3.229
.073
.766
.382
Label [X] × Food type [Z]
.010
.919
.004
.952
.128
.721
.249
.618
Label [X] × Expectations [W]
5.286
.022
.851
.357
6.330
.012
7.842
.005
Expectations [W] × Food type [Z]
4.474
.035
6.288
.013
2.300
.130
.042
.838
Label [X] × Expectations [W] × Food type [Z]
.336
.562
.010
.919
.041
.839
.048
.828
33
Table 3: Results of the moderated parallel mediation analysis
Direct effect of
Indirect effect via
Indirect effect via
Indirect effect via
Label [X]
Perceived healthiness [M1]
Expected taste [M2]
Perceived sustainability [M3]
X → Y
X → M1 → Y
X → M2 → Y
X → M3 → Y
EST
SE
CI
lower
CI
upper
EST
SE
CI
lower
CI
upper
EST
SE
CI
lower
CI
upper
EST
SE
CI
lower
CI
upper
W = 0 & Z = 0
.016
.135
-.252
.283
.119
.088
-.047
.299
-.123
.091
-.312
.052
.032
.028
-.016
.095
W = 0 & Z = 1
.153
.135
-.111
.417
.106
.084
-.056
.274
-.112
.090
-.293
.061
.022
.028
-.034
.082
W = 1 & Z = 0
.482
.153
.189
.783
.356
.100
.170
.561
-.213
.102
-.428
-.031
.111
.048
.029
.217
W = 1 & Z = 1
.619
.148
.334
.911
.343
.102
.146
.553
-.202
.100
-.415
-.018
.101
.047
.023
.207
Index of moderated mediation Expectations [W]
.237
.106
.035
.457
-.090
.109
-.317
.114
.079
.044
.010
.182
Index of moderated mediation Food type [Z]
-.013
.104
-.216
.189
.011
.106
-.196
.227
-.010
.033
-.081
.050
EST = Mediation effect, SE = Bootstrapped standard error, the CIs are the bootstrapped 95% confidence intervals. The independent variable Label [X] was coded as 0 = No label and 1 = Vegan
label. The moderator Expectations [W] was coded as 0 = Expected-vegan and 1 = Unexpected-vegan. The moderator Food type [Z] was coded as 0 = Utilitarian and 1 = Hedonic.
M1 = Perceived healthiness, M2 = Expected taste, M3 = Perceived sustainability, Y = Consumption intentions
Our model (see Model 10 in Hayes, 2018, p. 589) calculates the indices of the moderated mediation by subtracting the mediation effect of the respective moderator at level 0 from the
corresponding mediation effect at level 1. In doing so, the other moderator is fixed at level 0.