ArticlePDF Available

Role of Quick Response Technology in achieving customer satisfaction- Applied research in the General Company for Leather Industries

Authors:

Abstract

Quick The aim of the research is to achieve customer satisfaction through Response Technology to reduce costs, eliminate losses, reduce production time, reduce storage levels, and eliminate activities that do not add value, resulting in increased efficiency and quality of Product and customer satisfaction through electronic program use. The research reached a number of conclusions, the most important of which is that the company's products in general and the laboratory products, the research sample in particular, does not meet the customer's wishes because of the non-use of technological programs and the lack of electronic means of communication between the company and the customer to identify the requirements of the customer, The achieve of the appropriate customer to use.
ISSN 2602-7046



 - 

Role of Quick Response Technology in achieving customer
satisfaction- Applied research in the General Company for Leather
Industries
   
  


           


 
        




Abstract
Quick The aim of the research is to achieve customer satisfaction through
Response Technology to reduce costs, eliminate losses, reduce production
time, reduce storage levels, and eliminate activities that do not add value,
resulting in increased efficiency and quality of Product and customer
satisfaction through electronic program use. The research reached a number
of conclusions, the most important of which is that the company's products
in general and the laboratory products, the research sample in particular,
does not meet the customer's wishes because of the non-use of technological
programs and the lack of electronic means of communication between the
company and the customer to identify the requirements of the customer, The
achieve of the appropriate customer to use.
Keywords: Quick Responsable manufacture , Achieve Customer, Losses.


2
ISSN 2602-7046 




    




 


          




        

          







3
ISSN 2602-7046 
 



   
  
  
 
       ( QRM )
Quick Response Manufacturing 
 Lean Manufacturing  Six Sigma
  Total Quality Management ( TQM وأ
Kaizen   



     





   
          
           



4
ISSN 2602-7046 


George stalkjr
          



Lindsay,2000A,B
Wisconsin Madison 


 Rajan suri

QRM
        


         


QRM

    





5
ISSN 2602-7046 
    QRM    

             


   QRM 
   (jit)  (LM)  

)





QRM
QRM



      QRM  
QRM



QRM

5





6
ISSN 2602-7046 

QRM



QRM

       




QRM
     
 QRM
   

6


         


Increased reliance on suppliers
QRM
    




7
ISSN 2602-7046 

.
Large variations in demand

QRM

             

Change Management
QRMQRM 
           

   

QRM











    
    


 
      
 


   


8
ISSN 2602-7046 




 
(
)

         







           




         
    



          





9
ISSN 2602-7046 


    








         

   


10
ISSN 2602-7046 







11
ISSN 2602-7046 
 



 


12
ISSN 2602-7046 
            



 
      
  



13
ISSN 2602-7046 










14
ISSN 2602-7046 



  











15
ISSN 2602-7046 

 






16
ISSN 2602-7046 




         






17
ISSN 2602-7046 







18
ISSN 2602-7046 

  



2- TBC

          
         
     
(Abdinnour-Helm, 2000, Klimov and Merkuryev, 2008;Banyte, 2009).
- Tubino, F., and Suri, R., What Kind of "Numbers Can accompany Expect After
Implementing Quick Response Manufacturing?, QRM 2000 Conference..
4- Lowson , Bob.& King, Russell.& Hunter, Alan.(1999)." Quick Response Managing the
Supply Chain to Meet Consumer Demand", JOHN WILEY & SONS, LTD, England.
QRM
            

- Pyrek, R., Quick Response Manufacturing Description”, 2010, THE MA£OPOLSKA
SCHOOL OF ECONOMICS IN TARNÓW RESEARCH PAPERS COLLECTION, ISSUE 2
(16): 109-115.
- Turnbull, J., (2000),Quick Response Manufacturing, world wide Business Solutions,
www.wwbsgroup.com.
-Suri, R. (2010), “It’s about time: the competitive advantage of quick response
manufacturing“. Taylor and Francis Group, LLC , New York Productivity press
- Al_Atroshi, A., M., Al_Aubaidy, S., T., Abdul hameed, S., J., (2010), “An Application of
Integration (GBOM & GPS) for Quick Response Manufacturing “, Raf. J. of Comp. &
Math’s. , Vol. 7, No. 1, p 117-133.
- Giese L. Joan, Cote A. Joseph, “Defining Consumer Satisfaction”, Washington State
University, USA, 2002.
- Halstead, Diane., Jones, Michael A., (2007), “Satisfaction Theory And The Disadvantaged
Consumer”, University of Tennessee at Chattanooga. PP. (20).
-
 
 

ResearchGate has not been able to resolve any citations for this publication.
ResearchGate has not been able to resolve any references for this publication.