Utilization of the Visiting Jogja Mobile Application as a Provider of Information Regarding Limitations of Tourism Activities During the COVID-19 Pandemic in the Special Region of Yogyakarta

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The COVID-19 pandemic has resulted in compulsion and encouragement of actions that have enabled changes to occur globally that have then been adapted to current conditions. For their highly dense populations, it is difficult to control the spread of the virus in cities. As a result, activities that draw large crowds together so that people can access public services are inevitable. Several cities that have been declared as smart cities in Indonesia have made a breakthrough by making use of information and communication technology (ICT)-based applications. This can be of great help for societies during pandemics. ICT has been able to help citizens perform various activities from home with the help of applications. This study aims to identify various applications that support the implementation of the concept of a smart city. This applies particularly to those applications that are based on ICT that can tackle the unique conditions of the COVID-19 pandemic and make recommendations regarding future developments. The data collected for this study were analyzed using secondary sources obtained from various clusters of literature, the internet, and social media. In addition, primary data was gathered from discussion forums. This paper employs a qualitative approach with qualitative descriptive data analysis techniques and hierarchical cluster analysis. Qualitative descriptive analysis was utilized to explore the conditions of smart cities, the regional conditions of the pandemic, and smart city applications more generally. The results show that during the COVID-19 pandemic, cities and regions, including the 100 smart cities in Indonesia, have developed many innovative solutions through ICT-based applications that can help people maintain an active social life and access public services. In the future, when everything is allegedly back to normal, cities need to implement the use of various ICT-based applications to increase efficiency in their planning and management. Therefore, it has become increasingly necessary to improve people’s digital literacy and to develop a type of ICT infrastructure that enables more people to access the internet.
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One of the implementations of the smart city concept is by making use of Information and Communication Technology (ICT)-based applications in providing public services. The Regency of Blora is one of the Indonesian regencies belonging to the 100-Smart-City. The aims of the research are identifying the applications contained in the programs in the smart city master plan on each dimension, identifying the applications most used to support smart city implementation, analyzing The Use of Aplication, and recommending applications required for implementing smart city. This research uses a qualitative approach. This research includes an application-based Blora Smart City development program implemented in six smart city dimensions. Applications that have been used properly are selected through focus group discussions (FGD). Application provider informants were selected purposively, while for application users five informants were selected. Data processing was carried out using in-depth interview transcripts. Data analysis was carried out by descriptive qualitative. The research result show that various applications have been used to support the realization of the Regency of Blora as a smart city. Some of the society members have been making use of the applications to deserve public services. However, to support the uses of ICTbased applications in an optimum level, it is necessary to make it easy to access internet, to socialize the existence of applications, and to obtain aspiration from local people for the policy of applying the applications. Evaluation of application utilization is recommended as a follow-up research through structured interview surveys of application users with a larger number of respondents.
Conference Paper
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Developing a popular mobile application which is suitable to the users based on the input that users have given with their feedback is very challenging. There are many new mobile applications with high user feedback but few download rates. Moreover, some users of the application are unwilling to give their feedbacks. This abrupt state is caused by the carelessness of mobile application developers in noticing the importance of user feedback and user behavior. In this paper, we will state several steps and options that could be taken by mobile application developers to popularize their mobile application. This solution is mainly focused on the utilization of user feedback and user behavior, which also include proper use of feedback loop, great advertising, and behavioral change. The objectives of this analysis are to change unpopular mobile applications with high user feedback to become popular mobile application with high user download rate, as well as to encourage users to properly express their opinion regarding the application by giving out their feedback to the mobile application developers.
Working Paper
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Social distancing is the most visible public health response to the COVID-19 pandemic, but its implications for mental health are unknown. In a nationwide online sample of 435 U.S. adults, conducted in March 2020 as the pandemic accelerated and states implemented stay-at-home orders, we examined whether stay-at-home orders and individuals’ personal distancing behavior were associated with symptoms of depression, generalized anxiety disorder (GAD), intrusive thoughts, insomnia, and acute stress. Stay-at-home order status and personal distancing were independently associated with higher symptoms, beyond protective effects of available social resources (social support and social network size). A subsample of 118 participants who had completed symptom measures earlier in the outbreak (February 2020) showed increases in depression and GAD between February and March, and personal distancing behavior was associated with these increases. Findings suggest that there are negative mental health correlates of social distancing, which should be addressed in research, policy, and clinical approaches to the COVID-19 pandemic.
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