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Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 1
This work is licensed under a Creative Commons Attribution 4.0 International License.
A Reliable Mobile Application
Package Picker and Delivery System
Desmond Bala Bisandu1; Obateru Joshua Adedotun2; Farouk Lawan Gambo3
1,2Departmentt of Computer Science, University of Jos, Nigeria
3Department of Computer Science, Federal University Dutse, Jigawa, Nigeria
Corresponding Email: bisandud@unijos.edu.ng
DOI: 10.47760/ijcsma.2022.v10i02.001
Abstract
The need for people to transport goods or send and receive packages across different locations in Nigeria is
growing, and the consumers need. Other methods of transporting goods and different companies that
handle this transportation have sprung up over the years, but only a small number of these cut across the
entire country while still providing an efficient solution. This research presents an innovative solution that
simplifies logistics processes for both the consumer and the service provider, from the point of request to the
end of delivery, while also addressing other issues involving delivery speed and reliability. The findings of
this study show massive agreement with theoretical predictions and a significant improvement over previous
research efforts. The work presented in this research has important implications for future studies involving
delivery system optimisation and may help solve all problems involving the entire delivery process system in
Nigeria and beyond.
Keywords: Reliable delivery system, fast delivery system, mobile application, location tracking, Google map.
1. Introduction
Most existing courier service companies in developing countries, such as Nigeria, use manual management,
which is time-consuming (Okemiri, Nweso & Nwebonyi, 2017; Bisandu, 2016; Bisandu et al., 2018).
Nowadays, many entrepreneurs and local business owners sell various products to various consumers and
deliveries to their customers. Charter large trucks to transport their goods to where they sell them or manually
look for people to make their deliveries for them, provided that the point of delivery is remote (Bisandu, et al.,
2019). Those people are going or travelling in that direction. Some businesses and individuals own trucks and
use them to deliver goods to customers, but this comes at a high cost in terms of purchase and maintenance.
There is no means to track parcels in real-time throughout delivery procedures, and despite the increasing
number of delivery firms and service providers, none of them gives an easy and uncomplicated way to follow
the whereabouts of your packages and items in real-time. Another issue is with delivery locations, where most
local areas are tough to locate since they are difficult to navigate and have no clear description. This study aims
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 2
This work is licensed under a Creative Commons Attribution 4.0 International License.
to develop a system in the form of a mobile application that allows people to request pickup and delivery
services in different parts of Nigeria (Bisandu, et al., 2020). There will also be an online platform where
anyone can register and go through a verification process as a delivery person and use the system to connect
with users and assist them in making deliveries to various areas. The following questions are also addressed in
this paper:
What are the fundamental requirements for an on-time, dependable, and efficient delivery system?
What are the steps to be taken in designing a system that meets these requirements?
Are all these requirements user-satisfactory?
What are the features of already existing delivery applications, if any?
How does this research improve on those features?
How easy is it to make use of this system?
1.1 Problems with the current method
No ensured the safety of goods or items.
No idea of the current whereabouts of the goods once it has left the individual’s possession.
Some drivers try to extort money from individuals trying to send packages.
The receivers usually have to go to the park or far location within their states to collect their packages
or pay extra costs for someone to bring them to them.
Problems with good and constant communication.
There are several courier services in Nigeria. Some of these services require individuals to bring their packages
to their offices to make deliveries, while others use online systems. The majority of these services are only
available to businesses and eCommerce companies. Most of the relationships between these companies and
courier services require signed agreements that state terms, scheduled payments, and how long that particular
courier service will make deliveries for those companies to their customers. Only a few courier services are
available for individual door to door delivery and often face the problem of not receiving accurate descriptions
of home delivery locations. Some of these courier services are also only available in a few states in Nigeria.
Examples of three very popular courier services in Nigeria are DHL, FedEx and GIG Logistics, just to mention
a few.
The rest of the paper is organised as follows: The hitches of the existing system and the system design
requirements and application flow of the proposed mobile application are explained in Section 2 of this paper.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 3
This work is licensed under a Creative Commons Attribution 4.0 International License.
The system’s implementation and evaluation are explained in Section 3. Section 4 discusses the results of the
current system while the summary and conclusion of this work with future works are presented in Section 5.
2. Review of related work
A number of works and proposals concerning improving delivery services and logistics and coming up with
new ways of dispatching goods and products have been published. This section is going to look at a few of
them.
Igwe and Robert, (2016) provide profound empirical evidence that dedicated investment, information sharing,
decision synchronisation and incentive alignment are significant predictors of business performance in the
aspect of on-time delivery. The practical implication of this study is that practising managers both in the
service and manufacturing industries should take cognisance of the benefits of collaboration concerning these
dimensions in their planning operations to build a formidable relationship with partners to enhance
performance in the supply chain. Zhang, and Chen, (2014) suggest that As frozen food distribution companies
tend to serve rather large numbers of customers in dispersed locations, they must efficiently design routes for
vehicles to minimise the delivery cost while maintaining or even improving food and service quality for
customers. But this does not only apply to frozen food distribution companies. However, they use the Genetic
Algorithm (GA) approach to solve the vehicle routing problem (VRP), which only applies to frozen foods. Jie,
Subramanian, Ning, and Edwards, (2015) propose a triadic model based on the Asset-Process-Performance
framework that includes e-retailers, delivery service providers and customers to achieve synergy and customer
satisfaction in the era of the IoT. They also suggest that e-retailers need to use appropriate criteria to select
smart delivery service providers (3PL service providers) to improve customer satisfaction in the IoT era.
These are focused mainly on certain types of products and mostly focused on large companies and e-commerce
businesses.
Most existing companies, including e-commerce businesses, have dedicated transport vehicles that run supplies
for them. Some of them partner with courier services to make deliveries for them. Some of these services are
readily available for individuals, but they come with some limitations that will be addressed in chapter Three
and are also mostly limited to certain areas and states in Nigeria. There is hardly a dedicated mobile application
where people can request pickup and deliveries across any state in Nigeria.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 4
This work is licensed under a Creative Commons Attribution 4.0 International License.
3. Development Methodology
The Iterative Enhancement Model was chosen as the software development model for this suggested system.
The iterative enhancement approach’s primary concept is to break the system into various key modules known
as increments and then create each module one by one using the waterfall approach. This model has several
phases, each of which provides an increment and improves the requirements iteratively until the final software
is developed. All of the requirements for the proposed delivery system’s mobile application were identified in
this research, and some of the designs and application flow were drawn out. Each module was created, tested,
and tweaked until it was fully functional. The next module was then added and developed until it was fully
functional. At each increment, all the modules were tested together to confirm that they all functioned properly
as a whole.
3.1 Architecture of the proposed system
The application’s implementation, as shown in Figure 1, is based on a three-tier architectural pattern, which
includes:
The presentation layer allows the application’s users to interact and view the displayed data. The sign-
up and sign-in screens, Facebook login screens, delivery request screens, conversation screens, and
tracking screens are all part of the UI layer. As shown in Figure 2, this layer was created using react
native UI components, and the style was chosen to be compatible with mobile devices. The react
native UI components were used to build this layer and style it to fit in mobile devices.
The Business Layer is where the app’s logic is managed based on user interactions. This layer also
pulls information from the database layer and shows it on the user interface. Javascript in reacts native
was utilised to handle the logic in this layer, and it integrates seamlessly with the Firebase API,
Google Services, and other APIs.
All data sent from the presentation and called from the presentation layers is stored in the database
layer. Some background data is also stored in the database to aid the logic layer in executing certain
background activities in the application. The Firebase real-time database was used for this layer.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 5
This work is licensed under a Creative Commons Attribution 4.0 International License.
Figure 1: The three-tier architecture of the proposed application
Figure 2: Application presentation layer
3.1.1 System Implementation
In this section, the entire system implementation procedure is discussed. Because courier services are not
readily available to every individual in Nigeria, most individuals still use manual means of going to parks to
look for drivers going to their desired delivery location to make deliveries for them, especially when it involves
sending packages to someone or people in other states.
3.1.1.1 Features and general observations of courier services in Nigeria
Some of these services provide tracking numbers that you can use to track your package on their site.
Send you an email once the package is delivered.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 6
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Available mostly to large businesses and companies.
Require you to wait for feedback from them about your delivery status.
In a few cases, information on a package is unavailable when trying to track at a particular time.
3.1.1.2 Advantages of proposed mobile application delivery system
Available to both individuals and small businesses
Fixed prices for delivery depending on location
Constant communication with delivery personnel or courier and supply of information and updates
about package within the application
Real-time tracking of package location on the map
Allows users to improve their experience by adding their home locations to the database.
3.2 System algorithm (Pseudocode)
Pseudocode is an informal high-level description of the operating principle of a computer program or other
algorithm. Below is the pseudocode for the mobile delivery system, as shown in Figures 3 (a) and (b).
(3a)
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 7
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Figure 3 (a), (b): Snippet of the application pseudocode
The delivery system mobile application was implemented using Expo react-native alongside other platforms
and services, including Firebase services, Google services, Android studio emulator for testing, and Visual
studio code IDE for writing and editing the codes used in the implementation.
The following subsection discusses the reasons for choosing these technologies.
3.2.1 Expo React Native
Expo react-native has support for both Android and iOS, which makes it easier to develop
applications for both android phones and iPhone by writing code only once
Expo provides tools and libraries out of the box, making development easier and reducing
development time.
With the Expo client app (for both iOS and Android), it is easier to monitor the progress of
applications and test new features while the apps are being built. Developers can publish new versions
of the app, which then will be available across different devices through the Expo app
Expo works well with APIs and libraries
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 8
This work is licensed under a Creative Commons Attribution 4.0 International License.
3.2.2 Firebase
With Firebase, you can sync the offline and online data through a NoSQL database. This makes the
application data available on both offline and online states of the app. This boosts collaboration on the
application data in real-time. Here are some of its benefits.
Firebase helps to address the performance issues of an app by fixing bugs right from its backend
solution. It is also equipped with a robust crash reporting feature. Its crash reporting helps deliver
intricate and detailed bug and crash reports to address all the coding errors in an app. The reporting
feature can group the issues into different categories as per the characteristics of the problem. Here are
some of the attributes of this reporting feature.
3.3.3 Visual Studio Code Integrated Development Environment
An integrated development environment (IDE) is a software application that provides comprehensive facilities
to computer programmers for software development. The choice of IDE influences the speed of application
development; for this research, Visual Studio Code is used, and this is because it can be used with a variety of
programming languages. Instead of a research system, it allows users to open one or more directories, which
can be saved in workspaces for future reuse. This allows it to operate as a language-agnostic code editor for
any language. It supports several programming languages and a set of features that differs per language.
Unwanted files and folders can be excluded from the research tree via the settings.
3.3.4 Google Services
Google provides a wide range of API and cloud services that enable developers to use them in applications.
The APIs are easy to implement and integrate into applications. The services used in this application from
google include Firebase services, google maps, google places, google directions and google geocoder.
3.3.5 Entity Relationship Diagram
The entity-relationship diagram is composed of entity types and the various relationships between them.
Figure 4 shows the database entities in the system and how they relate to each other.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 9
This work is licensed under a Creative Commons Attribution 4.0 International License.
Figure 4: Entity relationship diagram of the application
3.3.6 System design and application flowchart
All the use cases of the developed system is discussed in this section.
3.3.6.1 Use cases
The regular users sign up using the form provided within the application, and their details are stored in the
database, the carriers sign up with Facebook and are also stored in the database, and the regular users and
carriers are both taken to their respective dashboards as shown in the use cases diagram in Figure 5. If already
registered, they are given a page to sign in at any time and go to their dashboards.
The regular users can see their pending deliveries, accepted deliveries and deliveries in transit on their
dashboard, and they can also request delivery services where they enter the package details and also the pickup
location and delivery location and chat with carriers that accept their requests to give a more accurate
description about their packages and locations. Users make payments once the delivery is accepted and can
track their packages on the map when they are in transit.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 10
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The carriers see pending requests from all users and can choose to accept anyone most convenient. They also
receive notifications of delivery requests. When accepting a delivery request, the carrier can chat with the user
to get more details. Once the delivery is completed, the carrier receives its payment.
Figure 5: Use case diagram for the mobile application delivery system
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 11
This work is licensed under a Creative Commons Attribution 4.0 International License.
3.3.7 Flow chart
This diagram represents an algorithm, workflow or process, as shown in Figure 6.
Figure 6: Application flow diagram for mobile application delivery system
3.3.8 Analysis, improvements and design flow of the new delivery system
Apart from the manual management method used by most courier service companies, a few companies provide
tracking numbers for each parcel and delivered packages. However, the tracking applications required to input
these tracking numbers are not readily available, and most people must rely on third parties to track their
packages. Most of the time, location tracking is limited to specific intervals and landmarks. The new approach
outlined in this study will address some of these identified limitations.
3.3.8.1 Improvements to the proposed system
Available to both individuals and small businesses,
Fixed prices for delivery depending on location.
Constant communication with delivery personnel or couriers, and as the provision of information and
updates about the package the proposed application
On-the-fly tracking of package location on a map
It allows users to improve their experience by adding their home locations to the database.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 12
This work is licensed under a Creative Commons Attribution 4.0 International License.
3.3.8.2 Sequence flow of the proposed system
According to Figure 7, regular users sign up using the application’s form. Their information is stored in the
database; delivery persons sign up using Facebook, and their information is also stored in the database, and
both regular users and delivery persons are directed to their dashboards. If they are already registered, they will
be sent to a page where they can sign in and access their dashboards at any time. Regular users can access their
dashboard to view pending delivery requests, accepted requests, and packages in transit, as well as request
delivery services by entering package details, pickup location, and delivery location, and chatting with delivery
persons who accept their requests to provide a more accurate description of their packages and locations. Users
make payments once the delivery is accepted, and while their packages are in transit, they can track their real-
time whereabouts on the app’s map. The delivery personnel see all pending requests from users and can accept
or decline them based on their convenience. They are also notified when delivery requests are made. When a
delivery request is accepted, the carrier delivery personnel can speak with the user to acquire further
information about the delivery. The delivery personnel receives payment once the delivery is completed.
Figure 7: Sequence diagram for delivery system mobile application
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 13
This work is licensed under a Creative Commons Attribution 4.0 International License.
4. Results and discussion
This section discusses the findings from the development application used for this research.
4.1 Application components
The following subsections show various components of the prototype built for the delivery system mobile
application.
4.1.1 Welcome screen
The welcome screen is the first page the user sees as the user launches the application (if the user is not logged
in). The user can choose to go to the sign-in page if not signed in or the sign-up page if not signed up in Figure
8.
Figure 8: Welcome screen
4.1.2 Sign-Up and Sign-In screens
These screens are available for users to sign up or sign in to the application. The forms are available for regular
users, while the Facebook sign-up and sign-in are available for carriers. The diagram below illustrates both
screens on an iOS device, as shown in Figure 9.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
____________________________________________________________________________
©2022, IJCSMA All Rights Reserved, www.ijcsma.com 14
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Figure 9: Sign-Up and Sign-In screens
4.1.3 Facebook Login screen
This is where carriers sign into the application. They are prompted to enter their Facebook
emails/usernames/phone numbers and password. Carrier details are retrieved from Facebook and added to the
database on the first login, as shown in Figure 10.
Figure 10: Facebook login screen
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
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©2022, IJCSMA All Rights Reserved, www.ijcsma.com 15
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4.1.4 Dashboard screen
This is where users can view pending requests, accepted requests and requests in transit. They can also
navigate were to make delivery requests, as shown in Figure 11.
Figure 11: Dashboard screen
4.1.5 Delivery request screens
This is where users can make delivery requests right from selecting pickup and delivery locations to entering
the necessary details of the package/goods. Users can also see road routes on the map showing the pickup and
delivery points, as shown in Figure 12.
Figure 12: Requests and map screens
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
Impact Factor: 6.308
(An Open Accessible, Fully Refereed and Peer Reviewed Journal)
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©2022, IJCSMA All Rights Reserved, www.ijcsma.com 16
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4.1.6 Chat screen
This is where users and carriers can have frequent communications from when the carrier accepts the package
until delivered, as shown in Figure 13.
Figure 13: Chat screen
4.1.7 Transaction Screens
This is where the user completes the payment of the standard delivery fee based on location upon agreement
with the carrier, as shown in Figure 14 (a), (b).
(a)
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
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Figure 14 (a), (b): Transaction screens
4.2 Hardware and software requirements
The hardware and software requirements are the required specifications or configuration a device must have to
run a particular program or application. The minimum requirements are required for the program to run in the
first place, but the better the device specifications, the better the program in question performs on that device
4.2.1 Mobile device hardware requirements
A mobile (IOS or Android) device that supports General Packet Radio Service (GPRS) and Code
Division Multiple Access (CDMA).
2. A Qualcomm processor (or equivalent) of a common speed of 1.27MHz or above. 3 for android
devices.
The mobile device should have a minimum disk memory (RAM) of 1GB or higher. 4.
The mobile device should also be equipped with a minimum disk storage space of 512MB for android
devices.
For iOS devices, the device should also be equipped with a minimum disk storage space of 16gig.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
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4.2.2 Mobile device software requirements
The application will run on Android devices running Android 4.1 or later.
The application will also run-on iOS devices running on iOS 1.0 or later.
4.3 Evaluation and testing
The evaluation and testing of the system are performed in this section.
4.3.1 Testing
The terms error, fault, bug, and defect are considered to be synonyms in the area of program testing. Program
testing aims to help realise/identify all defects in a program. However, in practice, even after satisfactory
completion of the testing phase, it is not possible to guarantee that a program is error-free.
The goals of the testing process are:
1. Validation testing: To demonstrate system requirements is met, a successful test shows that the system
operates as intended.
2. Defect testing: To discover faults or defects in the software where its behaviour is incorrect or not in
conformance with its specification. A successful test is a test that makes the system perform
incorrectly and exposes a defect in the system.
The tests that were carried out on the delivery system mobile application were the Installation testing and the
Usability testing
4.3.1.1 Installation testing
Installation testing was performed to check if the software has been correctly installed with inherent features
and that the product is working as expected.
The application was tested and run-on Android versions 5.1 and above. The application was also tested and
was able to run on an iPhone with iOS version 12.1.4
4.3.1.2 Usability testing
Usability testing was performed to check how user-friendly the mobile application is in navigation, ease of use,
flexible app controls, etc. It is also known as user experience testing, as shown in Table 1.
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
Vol.10 Issue. 2, February- 2022, pg. 01-21 ISSN: 2321-8363
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Table 1: Installation test plan result
Tasks
No. of testers
No. of successes
Request delivery
7
7
Chat
8
8
Accept notifications
8
8
Make payment
5
5
4.3.2 Evaluation
The system’s functionalities were evaluated to ensure that all the user requirements were met. Other things like
ease of use and system reliability were also considered, and after serious evaluation and testing, it was
concluded that the application was satisfactory for users.
5. Conclusion and future work
Delivery personnel cannot connect their GPS - based mobile phones to a power source on time. Based on
research into how existing systems work, some problems with existing systems, and user requirements, a fully
functional working prototype of a delivery system mobile application was implemented in this research.
Because it can be installed on smartphones and devices with medium-to-low specifications, this system is very
accessible to most people. As mentioned in previous sections, this system resolves many of the issues that
people commonly encounter when attempting to make deliveries or have goods delivered to them at various
points in time. Future work and research will include ensuring the deployment of this system and ensuring that
updates to the application are carried out to fix bugs or issues that may arise in the future and add more features
to the system as user requirements increase or change. Tracking chips should also be implemented for
packages to improve tracking accuracy and ensure continuous tracking information even when there is a power
outage.
5.1 Future work
To ensure the deployment of this system and ensure that updates are carried out on the application to fix bugs
or issues that may arise in the future and add more features to the system as user requirements increase or
change. To also get through to the government and private sector owners to aid, especially in providing
Desmond Bala Bisandu et al, International Journal of Computer Science and Mobile Applications,
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vehicles to make deliveries easier for the delivery personnel. Tracking chips should also be implemented to be
used on the packages to improve the tracking accuracy of packages and ensure the availability of continuous
tracking information being provided even when there is a power outage. The delivery personnel can’t get their
mobile phones tracked to a power source in time.
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