ArticlePDF Available

Medium is a powerful message: Pictures signal less power than words

Authors:

Abstract and Figures

This research shows people are perceived as less powerful when they use pictures versus words. This effect was found across picture types (company logos, emojis, and photographs) and use contexts (clothing prints, written messages, and Zoom profiles). Mediation analysis and a mediation-by-moderation design show this happens because picture-use signals a greater desire for social proximity (versus distance) than word-use, and a desire for social proximity is associated with lower power. Finally, we find that people strategically use words (pictures) when aiming to signal more (less) power. We refute alternative explanations including differences in the content of pictures and words, the medium’s perceived appropriateness, the context’s formality, and the target’s age and gender. Our research shows pictures and words are not interchangeable means of representation. Rather, they signal distinct social values with reputational consequences.
Content may be subject to copyright.
1
Medium is a Powerful Message:
Pictures Signal Less Power than Words
Abstract
This research shows people are perceived as less powerful when they use pictures versus words.
This effect was found across picture types (company logos, emojis, and photographs) and use
contexts (clothing prints, written messages, and Zoom profiles). Mediation analysis and a
mediation-by-moderation design show this happens because picture-use signals a greater desire
for social proximity (versus distance) than word-use, and a desire for social proximity is
associated with lower power. Finally, we find that people strategically use words (pictures) when
aiming to signal more (less) power. We refute alternative explanations including differences in
the content of pictures and words, the medium’s perceived appropriateness, the context’s
formality, and the target’s age and gender. Our research shows pictures and words are not
interchangeable means of representation. Rather, they signal distinct social values with
reputational consequences.
Keywords: medium, pictures, words, Zoom, emojis, logos, power, psychological distance
2
Imagine going to a Red Sox baseball game with work colleagues. You are a Red Sox fan
and want to wear a shirt with the team’s logo. You have two shirts: one with the team’s verbal
logo, and one with its visual logo (see Figure 1). Which shirt would you wear? The choice
between pictorial and verbal instantiations of the Red-Sox’s logo is one of many medium
1
choices people make in daily life. People choose to use pictures versus words on shirts, coffee
mugs, bathroom signs, and body tattoos; they decide whether to send a pictorial or verbal
birthday card; include emojis in social media messages or not; choose a pictorial or verbal Zoom
profile; post photographs from their last vacation or write about it; and elect whether to use
digital platforms that rely more on pictorial representations (like Instagram) or more on verbal
text (like Twitter).
The choice between using visual and verbal means of communication is intriguing. The
transition from visual to linguistic communication is an important milestone in human history
(Corballis, 2014; Suddendorf & Corballis, 2010). Yet in recent years there has been a resurgence
in the use of pictures to communicate (Tolins & Samermit, 2016; Cramer, de Juan, & Tetrault,
2016). This rise in popularity may be linked to the interpersonal benefits of using pictures to
communicate (e.g., Daniel & Camp, 2020; Derks, Fischer, & Bos, 2008; Kaye, Malone, & Wall,
2017; Riordan, 2017; but see findings about smiley faces; Glikson et al., 2018).
In contrast to this body of work, in this paper we argue that using pictures to
communicate carries a reputational consequence for a foundational force that governs
relationships: one’s perceived power (Emerson, 1962; Fiske, 1992; Van Kleef & Cheng, 2020).
In particular, we show people are perceived as less powerful when they communicate using
pictures versus words. An additional contribution of our research is elucidating the mechanism
1
We use the word “medium” to refer to representation format -- pictures versus words. The term does not refer to
the media channel or the platform where the representation appears.
3
through which medium affects perceived power. We show that the effect of pictorial
communication on perceived power happens because pictures signal a desire for social
proximity, a motivation of low power individuals, whereas words signal a desire for social
distance. Finally, we show communicators can strategically use pictures (vs. words) to
dynamically shape their power relations with others.
Next, we discuss the importance of power in social relations and the crucial role of
perceiving and signaling power. Then, we explain why and how the medium of representation,
pictures versus words, signals different levels of social power. Finally, we present a series of
experiments that support our hypotheses.
Power and signaling power
Power is a foundational force governing relationships both within and outside of
organizations (Emerson, 1962; Fiske, 1992; Van Kleef & Cheng, 2020). In line with recent
literature, we define power as asymmetric control over valued resources, with those in higher
power positions having more control over valued resources than those in lower positions
(Emerson, 1962; Fiske, 2010; Keltner, Gruenfeld, & Anderson, 2003; Magee & Galinsky, 2008;
Magee & Smith, 2013; Thibaut & Kelley, 1959). Consequently, lower-power people depend
more on higher-power people than vice versa (Emerson, 1962; Fiske & Berdahl, 2007).
Because of the interpersonal nature of power (e.g., Keltner, Van Kleef, Chen, & Kraus,
2008; Smith & Magee, 2015), perceiving power signals and signaling power are crucial skills
(e.g., Fiske, 1993; Tiedens & Fragale, 2003). Indeed, individuals can detect power differences
quickly and recall them easily (Chiao et al., 2008; Zitek & Tiedens, 2012), and the recognition of
social hierarchy is associated with distinct neural networks in both humans and nonhuman
primates (Chiao, 2010; Koski, Xie, & Olson, 2015). Detecting a person’s level of power allows
4
perceivers to determine whether certain behaviors of that person are acceptable or need to be
sanctioned, for example, whether they must follow social norms (e.g., Copeland, 1994; Magee &
Galinsky, 2008). Furthermore, relationships and groups may suffer when individuals miss or
misinterpret power cues. For instance, when group members disagree about each other’s level of
power, the group experiences more conflict than when there is consensus about power, and this
conflict hurts group performance (Greer, Caruso, & Jehn, 2011).
On the flip side, individuals can use power signals to strategically manipulate their
perceived power. For example, height is associated with power: taller people tend to earn more
money, have more powerful jobs, and win more presidential elections (Judge & Cable, 2004). As
a result, individuals can increase their perceived power by manipulating their apparent height, for
example, by adjusting the lines on an organizational chart to increase their “height” over others
(Giessner & Schubert, 2007). Importantly, being perceived as powerful elicits treatment from
others that allows one to actually achieve such power (Ridgeway, Berger, & Smith, 1985; Smith
& Galinsky, 2010). For instance, being proactive and assertive—behaviors associated with the
powerful (e.g., Ames & Flynn, 2007; Galinsky, Gruenfeld, & Magee, 2003)—lead people to be
seen as more powerful (Magee, 2009) and to gain a higher rank in a group (Anderson et al.,
2012; Kilduff & Galinsky, 2013). Individuals who speak like the powerful, for example, by using
more abstract language (e.g., Smith et al., 2016; Smith & Trope, 2006; Magee et al., 2010) or by
using a lower voice pitch (Hall, Coats, & LeBeau, 2005), are not only seen as more powerful
(Puts, Hodges, Cardenas, & Gaulin, 2007; Wakslak, Smith, & Han, 2014), but are also treated as
authorities: their advice is more likely to be taken (Reyt, Wiesenfeld, & Trope, 2016), their
ventures are more likely to be invested in (Huang, Joshi, Wakslak, & Wu, 2021), and they are
paid more (Mayew, Parsons, & Venkatachalam, 2013).
5
Medium as a power signal
Pictures and words are two fundamentally different types of representational formats that
are processed by different information-processing systems in the brain: the visual system and the
language system (Amit, Hoeflin, Hamzah, & Fedorenko, 2017; Damasio, & Damasio, 1992;
Gazzaniga, 2009; Kanwisher, McDermott, & Chun, 1997; Sereno et al., 1995). An important
difference between pictures and words is their level of abstraction. Pictures in nearly all cases
2
physically resemble their referent objects; they are analogies of the real world (Peirce, 1902). By
contrast, words are not visual signs of objects, but rather visual signs of the (oral) names of the
objects (Coulmas, 2003). As such, words in nearly all cases
3
are abstract representations that
have an arbitrary relationship with their corresponding objects. Words carry the essence of
objects, abstracting the stimulus into its basic, invariant properties and omitting incidental details
(Amit et al., 2019; Glaser, 1992; Paivio, 1991; Pinker, 2003; Amit, Rim, Halbeisen, Cohen-
Priva, Stephan, & Trope, 2019; Rim, Amit, Fujita, Trope, Halbeisen, & Algom, 2015).
The emergence of language and the shift from pictorial to verbal communication was a
major development in human phylogeny and ontogeny. Indeed, language is the dominant means
of communication among human adults (Corballis, 2014; Pinker, 2003; Suddendorf & Corballis,
2010; Torrez, Wakslak, & Amit, 2019). Yet, despite the dominance of language in
communication, an unprecedented variety of pictorial representations are used today to
supplement and even replace verbal representations, making the choice between pictures and
words a constant requirement. Research offers several explanations why picture use has become
popular in communication. It was argued that pictures can reduce the ambiguity of message
2
Exceptions include abstract art.
3
Exceptions include onomatopoeia.
6
meaning (Kaye, Malone, & Wall, 2017), and enhance processing fluency (Daniel & Camp,
2020). Pictures also elicit stronger emotional reactions than words (Holmes, Mathews,
Mackintosh, & Dalgleish, 2008; Kensinger & Schacter, 2006), communicate positive affect and
clarify irony (Derks, Fischer, & Bos, 2008; Riordan, 2017), convey affective information to
potential partners (Derks, Fischer, & Bos, 2008; Gesselman, Ta, & Garcia, 2019), and add
expression through establishing an emotional tone that may be lost in the absence of face-to-face
interaction (Kaye, Malone, & Wall, 2017).
In contrast to this body of work, here we argue that using pictorial representations may
carry reputational consequences for a foundational force governing relationships: one’s
perceived power (Emerson, 1962; Fiske, 1992; Van Kleef & Cheng, 2020). We show people are
perceived as less powerful when they communicate using pictures versus words. The rationale
for this hypothesis builds on two previously unrelated bodies of work. First, research shows that
visual and verbal representations serve distinct cognitive and social functions. According to the
Functional Theory of Mental Representation (Amit, Algom, Trope, & Liberman, 2008; Amit,
Algom, & Trope, 2009; Amit et al., 2019), people associate and use visual representations to
represent objects and events that are close to them—temporally, geographically, or socially. In
contrast, people associate and use verbal representations to represent objects and events that are
far from them—temporally, geographically, or socially. The robust association between medium
and psychological distance affects cognitive processing (Amit et al., 2009; 2019), interpersonal
communication (Amit, Wakslak, & Trope, 2013), self-control behavior (Carnevale, Fujita, Han,
& Amit, 2015), and moral judgment (Amit & Greene, 2012). More recently, it was shown that in
addition to using compatible medium/distance combinations (i.e., pictures to represent proximal
targets and words to represent distal targets), people create medium/distance incompatible
7
combinations to dynamically change their distance from others, based on their needs and desires.
More specifically, people use pictures to signal a desire to get closer to others, and words to
signal a desire to increase distance from others (Torrez, Wakslak, & Amit, 2019).
Critically, according to the Social Distance Theory of Power (Magee & Smith, 2013), the
desire to get closer to or more distant from others changes as a function of one’s power. Low-
power individuals desire to get closer to high-power individuals who can influence their
outcomes. In contrast, high power-individuals do not desire to get closer to low-power
individuals, since they depend less on low-power individuals to achieve their goals (Lee &
Tiedens, 2001; Magee & Smith, 2013; Magee, 2020). Although much literature suggests power
affects social distance motivation (Case, Conlon, & Maner, 2015; Foulk, De Pater, Schaerer, du
Plessis, Lee, & Erez, 2020; Lammers, Galinsky, Gordijn, & Otten, 2012; Smith & Hofmann,
2016; Waytz, Chou, Magee, & Galinsky, 2015), we are not aware of research that has examined
whether people use “reverse engineering” to infer another person’s power from their social
distance motivation, and if so, what cues they use to make this inference. In this paper, we fill
this gap in the literature by proposing people infer another person’s social distance motivation,
and consequently power, from that person’s use of medium. Formally, we predict that:
H1: People perceive a person who uses pictures as less powerful than a person who uses words.
H2: Social distance motivation mediates the effect of medium on perceived power. Pictures
signal less power because they indicate the target person desires proximity, while words signal
more power because they indicate the target person desires distance.
H3: Communicators strategically use medium to signal power. A person is less likely to use
pictures (vs. words) when wanting to appear more powerful.
What’s in a Picture? Differences and Similarities between Visual Representations
8
As discussed earlier, an important difference between pictures and words regards their
level of abstraction. Pictures are concrete representations that usually physically resemble their
referent objects (Peirce, 1902). By contrast, words are usually abstract representations that have
an arbitrary relationship with their corresponding objects. Words can differ in their level of
abstraction, from abstract (e.g., “fruit,” “love”) to concrete (e.g., “pink lady”) (Rosch et al.,
1976). Pictures can also differ in their level of abstraction. An impoverished outline drawing of
an object is less detailed than a colored photograph of that object. For example, a photograph of
a chair usually includes its color whereas an outline drawing does not.
In the current paper we focused on words represented in the basic level of abstraction
(e.g., car, chair, apple), which provides the most natural level of information expected in
communication (Rosch et al., 1976). However, given the diversity in types of pictures, it is an
intriguing empirical question whether pictures at different levels of abstraction have similar
effects on power inferences. Research showing that rich and impoverished pictorial
representation are similarly associated with proximal targets (more than words), suggests similar
effects (Amit, Algom, & Trope, 2009; Amit, Wakslak, & Trope, 2013; Amit et al., 2019; Glaser,
1992; Rim et al., 2015). To test the robustness of our hypothesis, we used several types of
pictures: minimalist visual representations, such as impoverished two-tone outline drawings;
richer, colorful pictures, such as emojis; and photographs of objects.
Testing alternative explanations
We argue that inferences about one’s desire for proximity/distance mediates the effect of
medium on power. Yet prior research suggests several alternative explanations, including
perceived warmth, competence, judgmentalness and appropriateness. First, research shows that
pictures elicit stronger emotional responses than words (e.g., Amit & Greene, 2012; Holmes,
9
Mathews, Mackintosh, & Dalgleish, 2008; Kensinger & Schacter, 2006; Mathews, Ridgeway, &
Holmes, 2013). Because pictures elicit stronger emotions than words, a person may be perceived
as warmer (Fiske, Cuddy, Glick, & Xu, 2002), when they use pictures than when they use words.
On the other hand, abstract language can increase likability (Douglas & Sutton, 2010), and
because words are more abstract than pictures (Amit et al., 2009; 2019; Rim et al., 2015), a target
may be judged more positively on a variety of traits, including perceived warmth, when they use
words than when they use pictures. To test whether warmth perceptions underlie the effect of
medium on perceived power we measured perceived warmth in Experiments 1-2.
Second, people who describe actions more concretely tend to be less proficient at a
variety of skilled actions than those who use more abstract descriptions (Vallacher & Wegner,
1989). Similarly, Glikson, Cheshin, & Van Kleef (2018) found that in formal settings, senders
are perceived as less competent when they use concrete, visual representations of smiley faces
(J), implying the effect of medium on perceived power could be related to the target person
being judged as less competent because they use pictures to communicate. To test whether
competence perceptions influence the effect of medium on perceived power we also measured
perceived competence in Experiments 1-2.
Third, we explored the role of appropriateness in mediating the effect of medium on
perceived power. Previous research shows that going against the norm signals power (e.g.,
Bellezza, Gino, & Keinan, 2014; Van Kleef, Homan, Finkenauer, Gündemir, & Stamkou, 2011;
Stamkou, Homan, & Van Kleef, 2020). Because people perceive emoji and emoticon use as less
appropriate in formal settings (Glikson, Cheshin, & van Keef, 2017; Riordan & Glikson, 2020),
using these types of representations in such settings, may increase and not decrease one’s
perceived power.
10
We did several things to understand the potential effect of a medium’s perceived
appropriateness on perceived power. First, we examined the effect of medium on perceived
power in informal (Experiment 1) and semi-formal (Experiments 4 and 5) settings, where
appropriateness considerations should be less relevant. Taking a more direct approach, in
Experiment 4 we measured the perceived appropriateness of using each type of medium.
Finally, because powerful people tend to feel more entitled to judge others than do
powerless people (Goodwin, Gubin, Fiske, & Yzerbyt, 2000), and are even expected to do so
(e.g., Foucault, 1980), we measured judgmentalness in Experiments 1-2 (Wakslak et al., 2014).
Overview of Studies
We conducted seven experiments to test our hypotheses (Table 1). Experiments 1 and 2
show the basic effect, that pictures signal less power than words. Experiment 1 shows the effect
in an informal environment (viewing a target shopper at the grocery store), and Experiment 2
generalizes the effect to a work-related email communication. The findings of both experiments
refute the alternative accounts whereby medium affects power through warmth, competence, or
judgmentalness. Experiment 3 demonstrates the robustness of the effect by showing an effect of
visual representations in the presence of a competing high-power signal: abstract language. The
next two experiments demonstrate that perceived distance motivations underlie the effect using a
mediation analysis (Experiment 4) and a mediation-by-moderation design (Experiment 5).
Experiment 6 goes beyond power inferences, showing an effect of medium on a consequential
behavioral choice, within a rich interactive context. Finally, Experiment 7 shows people can
strategically use medium to signal power (see also Kronrod & Danziger, 2013).
We aimed for sufficiently large samples to have 80% power to detect a small to medium
effect size. We report sensitivity analyses for every study using G*Power (Faul, Erdfelder, Lang,
11
& Buchner, 2009). In each study, participants provided informed consent at the start and
completed a demographic questionnaire at the end.
Data available at https://osf.io/uf6wv
Experiment 1: Clothing with a visual (vs. verbal) logo signals less power
Clothing serves a communication purpose (Bellezza, Gino, & Keinan, 2014; Piacentini,
& Mailer, 2004; Rosenfeld & Plax, 1977). In Experiment 1 we asked participants to imagine
viewing another shopper at the grocery store while shopping. One group of participants was
asked to imagine the shopper wearing a shirt with a verbal logo on it. A second group was asked
to imagine the shopper wearing a shirt with a visual logo on it. Following H1, we predicted
participants would perceive the target person as more powerful when they wore a shirt with the
verbal logo.
Method
Participants. Two hundred participants (105 females, 95 males; Mage = 39.28, SD =
12.56), completed the survey on Amazon Mechanical Turk (MTurk) for pay. With this sample
size and a .05 alpha level, we had 80% power to detect Cohen’s f = 0.20, or a small-to-medium-
sized effect.
Procedure. Participants were randomly assigned to the verbal or visual condition, in a
between-subjects design. All participants read the following sentence: “Imagine standing in line
at the supermarket. The person standing in front of you wears the following T-shirt.In the
visual condition, participants saw a picture of a shirt with the visual logo of the Red Sox baseball
team. In the verbal condition, participants saw a picture of a shirt with the verbal logo “RED
12
SOX” (Figure 1). Then, participants were asked to rate that person on the following items using
7-point scales (1 = not at all, 7 = very much): perceived power (dominant, powerful, in control, a
= .83), warmth (friendly, trustworthy, likeable, a = .82), competence (knowledgeable,
competent, intelligent, a = .80), and judgmentalness (judgmental, critical, opinionated, a = .77).
The order of items was randomized. Finally, we asked participants for their familiarity with the
logo on the shirt (yes, no).
Results and Discussion
We conducted a multivariate analysis of variance (MANOVA) with medium as the
independent variable, and power, warmth, competence, and judgmentalness as dependent
variables. Consistent with our prediction, participants in the verbal logo condition (M = 4.20, SD
= .98), rated the target person as more powerful than in the visual logo condition (M = 3.89, SD
= 1.26), F(1, 198) = 5.32, p =.022, ηp2 = 0.026. In addition, participants in the verbal logo
condition rated the target person as more judgmental than those in the visual logo condition
(Mword = 4.43, SDword = 1.08 vs. Mpicture = 4.04, SDpicture = 1.31), F(1, 198) = 5.27, p =.023, ηp2 =
0.026. Logo medium did not affect warmth (Mword = 4.53, SDword = 1.01 vs. Mpicture = 4.46,
SDpicture = 1.10), F(1, 198) = .21, p =.64, ηp2 = 0.001, or competence (Mword = 4.42, SDword = 0.96
vs. Mpicture = 4.24, SDpicture = 1.17), F(1, 198) = 1.35, p =.24, ηp2 = 0.007.
To check whether the effect of the logo’s medium on perceived power was related to
familiarity with the Red Sox sports team, we ran an ANOVA, with medium as the independent
variable, perceived power as the DV, and familiarity with the Red Sox team as a covariate. This
analysis yielded similar results to those reported above. Participants in the verbal logo condition
(M = 4.20, SD = .98) rated the target person as more powerful than those in the visual logo
condition (M = 3.89, SD = 1.27), F(1, 197) = 5.17, p =.024, ηp2 = 0.026.
13
Figure 1. Stimuli for Experiment 1. Participants were shown either the shirt with the visual logo
or the shirt with the verbal logo.
Experiment 2: Using emojis in a written message signals less power
Experiment 2 tested the hypothesis that medium affects perceived power by examining
the use of emojis, another form of visual representation, in a workplace context. Research shows
extensive use of emojis in instant messaging (Derks, Bos, & Von Grumbkow, 2008; Garrison,
Remley, Thomas, & Wierszewski, 2011), with 92% of messaging-platform users sending them,
and a staggering five billion online pictorial signs sent every day on Facebook Messenger alone
(Tolins & Samermit, 2016; Cramer, de Juan, & Tetrault, 2016). Notably, the popularity of using
pictorial representations such as emoticons (Glikson, Cheshin, & Van Kleef, 2017; Skovholt,
Gronning, & Kankaanranta, 2014), and emojis (Riordan & Glikson, 2020), extends to
professional settings as well.
In Experiment 2 we tested the hypothesis that using emojis in a work-related context
affects communicator’s perceived power. Participants were shown a workplace invitation for a
“beginning of the year party.” In the words-only condition, participants were shown a verbal
invitation. In the words + pictures condition, participants were shown a similar invitation with
emojis replacing two object words with the same meaning. We predicted participants would
14
perceive the sender as more powerful when their invitation contained only words than when it
also contained pictures.
Method
Participants. Two hundred one participants (108 females, 92 males, 1 did not report
gender; Mage = 36.26, SD = 11.63), completed the survey for payment on Amazon Mechanical
Turk (MTurk). With this sample size and a .05 alpha level, we had 80% power to detect Cohen’s
f = 0.20, or a small-to-medium-sized effect.
Procedure. Participants were randomly assigned to either the words-only or words-and-
pictures condition, in a between-subjects design. All participants read the following sentence:
“Imagine you work at a large company. You received an invitation to the company's beginning
of the year party. The email was written by Tom, who works in Human Resources at your
company. You have never met him personally.” Next came the experimental manipulation. The
words-only participants were shown an invitation that read, “There will be a beginning of the
year toast on Tuesday! Shrimp and champagne will be served. Please RSVP if you are coming.”
For the words-and-pictures participants, the words “shrimp” and “champagne” were replaced
with emojis depicting shrimp and champagne (Figure 3). As in Experiments 1 and 2, participants
then rated Tom using 7-point scales (1 = not at all, 7 = very much) on perceived power
(dominant, powerful, in control, a = .85), warmth (friendly, trustworthy, likeable, a = .82),
competence (knowledgeable, competent, intelligent, a = .91), and judgmentalness (judgmental,
critical, opinionated, a = .84). The order of items was randomized across participants. Next,
participants completed several irrelevant filler questions (e.g., “What wing of the building do you
think Tom’s department is in?” with multiple choice options of North, South, East, West).
15
Several studies suggest that younger people use emoticons more than older people
(Oleszkiewicz et al., 2017), and that senders who use emojis appear childish (Provine, Spencer,
& Mandell, 2007). Therefore, senders who use pictures may appear less powerful because they
appear younger or childish. To examine this possibility, we asked participants to guess Tom’s
age.
Figure 2. Stimuli used in Experiment 2. Participants were shown either the words-only invitation
or the words-and-pictures invitation.
Results and Discussion
We conducted a MANOVA with medium as the independent variable, power, warmth,
competence, and judgmentalness as dependent variables, and Tom’s age as covariate.
Participants in the words-only condition (M = 4.34, SD = 1.37), rated Tom as more powerful
than those in the words-and-pictures condition (M = 3.96, SD = 1.31), F(1, 200) = 4.44, p =.036,
ηp2 = 0.022. Medium did not affect warmth (Mword = 5.18, SDword = 1.14 vs. Mpicture = 5.19,
SDpicture = 1.05), F(1, 200) = .003, p =.95, ηp2 = 0.0001, competence (Mword = 4.88, SDword = 1.32
vs. Mpicture = 4.74, SDpicture = 1.15), F(1, 200) = .69, p =.405, ηp2 = 0.003, or judgmentalness
(Mword = 3.36, SDword = 1.45 vs. Mpicture = 3.22, SDpicture = 1.33), F(1, 200) = .49, p =.48, ηp2 =
16
0.002. Finally, medium did not affect Tom’s perceived age (Mword = 34.15, SDword = 6.70 vs.
Mpicture = 34.08, SDpicture = 8.35), F(1, 201) = .004, p =.94, ηp2 = 0.0001.
In summary, Experiment 2’s findings converge with those of Experiment 1, showing that
participants perceived an employee who communicated using pictures as less powerful than an
employee who communicated using only words. Medium did not affect perceptions of warmth,
competence, judgmentalness, or the senders perceived age. Additionally, in both experiments the
two medium conditions provided identical content (e.g., pictures of shrimp and champagne vs.
the words “shrimp” and “champagne”), ruling out a difference in content as an alternative
explanation for our effects.
Experiment 3: Using pictures weakens the power signal of abstract text
Experiment 3 had two aims: 1) testing our main hypothesis using an incentive-compatible
paradigm, in which participants are rewarded for accurate responding, and 2) testing the effect of
medium on perceived power in a more challenging setting of a competing power signal.
Research has shown that abstract (vs. concrete) language signals high power (Palmeira, 2015;
Wakslak et al., 2014). Therefore, a message combining abstract language with a picture contains
competing power signals, with the abstract language signaling high power, and the picture
signaling low power. In Experiment 3 we tested how sending such a message affects a
communicator’s perceived power.
Similar to past research (Palmeira, 2015; Wakslak et al., 2014), we asked participants to
draw inferences about two people, Respondents X and Y, based on how they described target
pictures. X always wrote concrete descriptions, and Y always wrote abstract descriptions. For the
words-only condition, Y wrote descriptions using only words. For the words-and-pictures
condition, Y replaced one word in each description with an emoji (Figure 3). We told
17
participants we had previously determined X’s and Y’s suitability for a management job that
requires power. We asked participants to predict those suitability judgments, and informed them
we would reward accurate predictions with a bonus payment. Consistent with Palmeira (2015),
and Wakslak et al. (2014), we hypothesized participants would use the level of linguistic
abstraction as the primary cue for power and therefore would predict we judged Respondent Y,
who used abstract language, as more suitable for the power-requiring job than Respondent X,
who used concrete language. The critical question regarded how replacing some words with
emojis would modify this effect. If the level of language abstraction overrides the effect of
medium as a power cue, then Y’s predicted suitability judgments in the words-only and words-
and-picture conditions should be similar. However, if the inclusion of pictures influences
perceptions even in the presence of a competing power cue, the difference in suitability ratings
between Respondent Y and Respondent X should be smaller when Y used pictures. We did not
have a particular prediction regarding the effect of Respondent Y using a picture on the
perceived suitability of Respondent X.
Method
Participants. One hundred ninety-five MTurk workers participated in the experiment.
This experiment included a planned attention-check question (see below). Following Meyvis and
Van Osselaer (2018), we excluded seven participants based on the attention-check, resulting in a
final sample of 188 participants (82 females, 106 males; Mage = 40.07, SD = 13.40). With this
sample size and a .05 alpha level, we had 80% power to detect Cohen’s f = 0.10, or a small
effect, for the critical interaction.
Materials and procedure. Participants were randomly assigned to either the words-only
or words-and-pictures condition, in a between-subjects design. Participants were informed that in
18
a previous survey, we gave two respondents (X and Y) several tasks to determine their suitability
for a management job requiring someone who is dominant, in control, and powerful. They were
then told their task was to predict our suitability rankings based on the responses of X and Y in
one of those tasks. We further informed participants they would receive 10 cents (up to 20 cents
total) for each correct guess, that would be paid in addition to the 30 cents they received for
completing the study. As an attention check, immediately after informing participants about the
bonus, we asked them to indicate how much money they would receive as a bonus by choosing
one out of five options. We excluded from further analysis the seven participants who chose an
incorrect amount. We then presented participants with the responses of X and Y in a “picture
description task.” The responses were based on Vallacher and Wegner's (1989) Behavior
Identification Form (BIF). In particular, we told participants that X and Y were asked to write a
description of pictures (Figure 3). Respondent X’s responses used relatively concrete language
and were constant across conditions. By contrast, Respondent Y’s responses used relatively
abstract language. For the words-only participants, Y’s response contained only words, whereas
for of the words-and-pictures participants an object emoji replaced a word with the same
meaning. Next, in two questions, participants predicted our ratings of Y and X’s suitability for
the management job on 5-point scales (-2 = not suitable at all, +2 = very suitable), and then rated
X and Y separately on their perceived power, using three items presented in random order
(dominant, powerful, and in control; aY = .96, aX = .96).
19
Figure 3. An example of the two versions of a stimulus in Experiment 3. In the words-only
condition, participants saw the version on the left, in which Respondent Y wrote abstract
descriptions consisting of only words. In the words-and-pictures condition, participants saw the
version on the right, in which an object emoji replaced a word with the same meaning (shirt in
the depicted example).
Results and Discussion
The results are shown in Figures 4A and 4B. To test the effect of medium on participants’
power perceptions of Respondents X and Y, we conducted a mixed-model ANOVA with
medium (words vs. words-and-picture) as a between-subject variable and participants’ power
ratings of Respondents X and Y as a within-subject variable. Participants rated Respondent Y (M
= 5.13, SD = 1.63) as more powerful than Respondent X (M = 3.86, SD = 1.62), F(1, 186) =
35.27, p < .0001, ηp2 = .15. Critically, this main effect was qualified by a significant respondent
rating x medium interaction, F(1, 186) = 6.89, p = .009, ηp2 = .036. As predicted, simple-effects
analysis revealed the difference in participant’s predictions about Respondents X and Y’s
perceived power was larger in the words-only condition (MY = 5.43, SDY = 1.54 and MX = 3.59,
SDX = 1.59), p < .0001, than in the words-and-picture condition (MY = 4.84, SDY = 1.67 and MX =
4.13, SDX = 1.62), p = .011.
X and Y were shown a picture of:
A girl washing a shirt using a
washing machine
X described the picture: “she is
putting a shirt into the machine.
Y described the picture: “she is
removing odors from a shirt.”
X and Y were shown a picture of:
A girl washing a shirt using a
washing machine
X described the picture: “she is
putting a shirt into the machine.
Y described the picture: “she is
removing odors from a
20
We then conducted a mixed-model ANOVA with medium (words-only vs. words-and-
picture) as a between-subject variable and participants’ prediction ratings of Respondents X and
Y’s suitability for the high-power job as a within-subject variable. Participants predicted we had
rated Respondent Y as more suitable for the high-power management job (M = .93, SD = 1.26),
than Respondent X (M = -0.05, SD = 1.33), F(1, 186) = 33.05, p < .0001, ηp2 = .15. Critically,
this main effect was qualified by a significant respondent rating x medium interaction, F(1, 186)
= 4.51, p = .035, ηp2 = .024. As predicted, simple-effects analysis revealed the difference in
participants’ predictions about our rating of Respondents Y and X as suitable for the high-power
job was larger in the words-only condition (MY = 1.14, SDY = 1.14 and MX = -.202, SDX = 1.32),
p < .0001, than in the words-and-picture condition (MY = .71, SDY = 1.37 and MX = .096, SDX =
1.34), p = .011
4
.
In summary, the results of Experiment 3 show that using pictures to communicate
weakens the perceived power of a communicator who uses abstract language. More broadly, they
show pictures signal low power even in the presence of a competing power signal. Experiment 3
also provides incentive-compatible evidence that the use of pictures signals lower power.
4
An analysis including the seven participants who failed the attention check yielded similar findings. For perceived
power participants rated Respondent Y (M = 5.18, SD = 1.18) as more powerful than Respondent X (M = 3.80, SD =
1.63), F(1, 193) = 42.76, p < .0001, ηp2 = .18. There was a significant interaction between respondent rating and
medium, F(1, 193) = 6.47, p = .012, ηp2 = .032. Simple-effects analysis revealed that the difference in the
participant’s predictions about Respondents X and Y’s perceived power was larger in the words-only condition (MY
= 5.47, SD = 1.53 and MX = 3.56, SD = 1.59), p < .0001, than in the words-and-picture condition (MY = 4.89, SD =
1.66 and MX = 4.05, SD = 1.63), p = .005. For job assignment, participants predicted we had rated Respondent Y (M
= .95, SD = 1.25) as more suitable for the high-power management job than Respondent X (M = -0.07, SD = 1.34),
F(1, 193) = 37.92, p < .0001, ηp2 = .16. The interaction between respondent rating and medium was marginally
significant, F(1, 193) = 3.391, p = .067, ηp2 = .017. Simple-effects analysis revealed that the difference in the
participant’s predictions about Respondents Y and X as suitable for the high-power job was larger in the words-only
condition (MY = 1.14, SD = 1.13 and MX = -.19, SD = 1.34), p < .0001, than in the words-and-picture condition (MY
= .76, SD = 1.34 and MX = .04, SD = 1.34), p = .003.
21
Figure 4A. Perceived power ratings for Respondent X and Respondent Y as a function of
whether Respondent Y’s written description included pictures.
Figure 4B. Suitability for a managerial (powerful) job for Respondent X and Respondent Y as a
function of whether Respondent Y’s written description included pictures.
Experiment 4: Perceived social distance motivation mediates the effect of medium
on perceived power
Experiment 4 had two aims. Our first aim was to test the hypothesis that a target person’s
perceived motivation for social proximity (vs. social distance) mediates the effect of medium on
perceived power. We asked participants to imagine attending a company retreat, in which
employees were asked to choose a shirt with the company’s logo on it. One shirt had a verbal
logo and the other a visual logo. Participants learned that an employee chose either the shirt with
the verbal logo or the shirt with the visual logo. Participants were then asked to evaluate this
1
2
3
4
5
6
7
Pictu res included Words only
Perceived power
Respondent Y Respondent X
Very pow erfu l
Not powerful
at all
Highly suitable
Not suitable
at all
-2
-1
0
1
2
Pictu res included Words only
Suitability for a powerful job
Respondent Y Respondent X
22
employee’s power, and her desire for social proximity (vs. social distance). We hypothesized
participants would perceive the employee that chose the visual logo as less powerful than the
employee that chose the verbal logo, and that this effect would be mediated by the employee’s
perceived desire for social proximity (vs. social distance).
A second aim was to more directly explore the role of appropriateness in mediating the
effect of medium on perceived power by measuring the perceived appropriateness of the
representational format.
Finally, for generalizability, we ran two versions of the same experiment, with two
different objects (Experiment 4A: lotus; and Experiment 4B: goldfinch).
Experiment 4A: Lotus
Method
Participants. Two hundred and ninety MTurk workers (143 females, 145 males; 2
participants reported “other” for gender; Mage = 39.9, SD = 12.87) participated for pay in the
experiment. With this sample size and a .05 alpha level, we had 80% power to detect Cohen’s f =
0.17, or a small-to-medium-sized effect.
Procedure. Participants were randomly assigned to either the verbal or visual condition,
in a between-subjects design. Participants were informed the survey concerned person perception
and then they read the following instructions: “Imagine you work in a large company named
Lotus. At the beginning of the year, the company held a retreat for its employees. For the retreat,
the Human Resource Manager prepared t-shirts with the company logo on them.”
Next, they were informed there were two types of shirts: one with a visual logo and one
with a verbal logo (Figure 5). Participants in the visual condition were told that Emily, an
employee they are not familiar with, chose the visual logo shirt. Participants in the verbal
23
condition were told Emily chose the verbal logo shirt. The order of the two shirts on the screen
(whether the visual shirt appeared to the left and verbal to the right or vice versa) was
randomized across participants. Subsequently, using 8-point semantic differential scales,
participants evaluated Emily’s perceived power (two items: not at all dominant/very dominant;
not at all powerful/very powerful, a = .85) and desire for social proximity. Desire for social
proximity was measured using three items: wants to get closer to other employees/wants to
maintain distance from other employees; and wants to be a friend of other employees/does not
want to be a friend of other employees. Based on Stephan, Liberman, and Trope (2010), who
described formality as defining and creating social distance, we also included a measure of
formality (wants to establish informal relationship with other employees/wants to maintain
formal relationship with other employees). Together, these three items were reliable, a = .83
5
.
Next, participants evaluated the appropriateness of Emily’s shirt choice, using three 7-point
Likert scale items presented in random order (how unusual was Emily shirt’s choice; how
appropriate was Emily’s shirt choice; and how silly was Emily’s shirt choice). Together, these
three items were reliable, a= .80.
Results
We conducted a MANOVA with medium as the independent variable, and power,
distance, and appropriateness as dependent variables. Emily was rated as more powerful in the
verbal condition (M = 4.98, SD = 1.28), than in the visual condition (M = 4.07, SD = 1.28), F(1,
5
Dropping formality from the desired distance measure reduced the measure’s reliability to a = .71, but did not
affect the effect of power on medium and the mediation through distance. Emily was rated as desiring more social
distance in the verbal condition (M = 4.75, SD = 1.48) than in the visual condition (M = 3.79, SD = 1.43), F(1, 288)
= 30.93, p <.00001, ηp2 = 0.097. There was a significant indirect effect of medium on perceived power through
perceived motivation for social proximity (b = .39, SE = .089; 95% CI = [.23, .58]. Perceived appropriateness did
not mediate the effect of medium on perceived power (b = -.01, SE = .03; 95% CI = [-.07, .04].
24
289) = 36.38, p <.00001, ηp2 = 0.11. In addition, she was rated as desiring more social distance in
the verbal condition (M = 4.63, SD = 1.42), than in the visual condition (M = 3.68, SD = 1.41),
F(1, 289) = 32.73, p <.00001, ηp2 = 0.10. Finally, Emily’s choice of shirt was rated as less
appropriate in the verbal condition (M = 5.62, SD = 1.28), than in the visual condition (M = 6.11,
SD = 1.14), F(1, 289) = 11.7, p < .001, ηp2 = 0.04.
Next, we conducted a mediation analysis with motivation for social proximity and
perceived appropriateness as potential mediators (PROCESS model 4, Hayes 2017). Consistent
with our predictions, there was a significant indirect effect of medium on perceived power
through perceived motivation for social proximity (b = .39, SE = .092; 95% CI = [.221, .584].
Perceived appropriateness did not mediate the effect of medium on perceived power (b = -.03,
SE = .026; 95% CI = [-.09, .011].
Figure 5. Stimuli for Experiment 4A. Participants were told Emily chose either the shirt with the
verbal logo (on the left) or the shirt with the verbal logo (on the right).
Experiment 4B: Goldfinch
Experiment 4B aimed to replicate the results of Experiment 4A using a different logo.
Method
LOTUS
25
Participants. Two hundred and ninety MTurk workers (149 females, 140 males, 1
participant reported “other” for gender; Mage = 40.1, SD = 11.95) participated for pay in the
experiment. With this sample size and a .05 alpha level, we had 80% power to detect Cohen’s f =
0.17, or a small-to-medium-sized effect.
Procedure. The design and procedure were identical to that of Experiment 4A. We
replaced the Lotus stimuli with the Goldfinch stimuli (Figure 6). We used the same measures for
power (a= .85), social distance motivation
6
(a= .85), and appropriateness (a= .84).
Results
We conducted a MANOVA with medium as the independent variable, and power,
distance, and appropriateness as dependent variables. Emily was rated as more powerful in the
verbal condition (M = 4.98, SD = 1.46), than in the visual condition (M = 4.03, SD = 1.33), F(1,
289) = 33.56, p <.00001, ηp2 = 0.104. In addition, she was rated as desiring more social distance
in the verbal condition (M = 4.45, SD = 1.51), than in the visual condition (M = 3.78, SD = 1.44),
F(1, 289) = 14.96, p <.00001, ηp2 = 0.049. Finally, Emily’s choice of shirt was rated as less
appropriate in the verbal condition (M = 5.8, SD = 1.37), than in the visual condition (M = 6.23,
SD = 0.93), F(1, 289) = 9.64, p <.002, ηp2 = 0.032.
Next, we conducted a mediation analysis with motivation for social proximity and
perceived appropriateness as potential mediators (PROCESS model 4, Hayes 2017). Consistent
with our predictions, there was a significant indirect effect of medium on perceived power
6
Dropping formality from the desired distance measure reduced the measure’s reliability to a = .75, but the main
results did not change in a meaningful way. Emily was rated as desiring more social distance in the verbal condition
(M = 4.54, SD = 1.51) than in the visual condition (M = 3.91, SD = 1.49), F(1, 288) = 12.71, p <.0001, ηp2 = 0.042.
There was a significant indirect effect of medium on perceived power through perceived motivation for social
proximity (b = .25, SE = .088; 95% CI = [.100, .44]. Perceived appropriateness also mediated the effect of medium
on perceived power (b = -.077, SE = .042; 95% CI = [-.17, -.008].
26
through perceived motivation for social proximity (b = .28, SE = .088; 95% CI = [.123, .471].
Finally, perceived appropriateness negatively mediated the effect of medium on perceived power
(b = -.086, SE = .045; 95% CI = [-.19, -.013].
Figure 6. Stimuli for Experiment 4B. Participants were told Emily chose either the shirt with the
verbal logo (on the left) or the shirt with the visual logo (on the right).
Discussion
As predicted, Experiments 4A and 4B demonstrate that perceived motivation for social
proximity mediates the effect of medium on the target person’s perceived power. An additional
finding of this study was that choosing the shirt with the verbal logo was rated as less appropriate
than choosing the shirt with the visual logo. This result is somewhat surprising given previous
findings that people perceive it less appropriate to use emojis and emoticons in formal settings
(Glikson, Cheshin, & van Keef, 2017; Riordan & Glikson, 2020). It is possible that the increased
perceived appropriateness of the visual (vs. verbal) representation in our study results from the
less formal setting we used (i.e., company retreat), or the type of visual representation we used
(i.e., company logo).
27
An additional finding was that in Experiment 4B perceived appropriateness negatively
mediated the effect of medium on perceived power. This latter result is consistent with research
showing that going against the norm signals power (e.g., Bellezza, Gino, & Keinan, 2014; Van
Kleef, Homan, Finkenauer, Gündemir, & Stamkou, 2011; Stamkou, Homan, & Van Kleef,
2020). Notably, because the effect of appropriateness on power was present only in Experiment
4B, it should be treated with caution. Most importantly, the predicted mediating effect of social
distance motivations was significant across both experiments 4A and 4B. Finally, unlike our
previous experiments, which either did not include the target person’s gender (Experiments 1and
3) or indicated the target was male (Experiment 2), in Experiment 4A and 4B the target was a
female. The cumulative evidence suggests the effect of medium on perceived power is gender-
insensitive.
Experiment 5: Social distance motivations moderate the effect of medium on
perceived power
The aim of Experiment 5 was to provide converging evidence for the mediating role of
social distance motivation by using a mediation-by-moderation design (Spencer, Zanna, & Fong,
2005). We asked whether providing participants with an incongruent signal regarding a target
person’s social distance motivation would undermine the effect of medium on the target person’s
perceived power. We employed a between-subject design with social distance information
(incongruent vs. no information) and medium (verbal vs. visual) as independent variables.
Participants learned about two bank employees, Kate (the target person), and Emily. First,
participants either received social distance motivation information, or did not receive this
information. Then, all participants learned about Kate and Emily’s shirt choices. In the
incongruent information condition, participants learned Kate had a social distance motivation
28
that was incongruent with her later shirt choice. That is, if the participant later learned that Kate
chose a verbal logo shirt, they first learned that Kate would like to get closer to Emily. If the
participant later learned that Kate chose a visual logo shirt, they first learned that Kate was not
particularly interested in getting closer to Emily. Emily’s social distance motivation was always
the opposite of Kate’s. In the no-information condition, participants were only given irrelevant
information (the location of Kate and Emily’s offices). We predicted participants in the no-
information condition would perceive Kate as more powerful when she chose the verbal shirt
than the visual shirt. The critical question was what would happen in the incongruent condition.
If distance motivation moderates the effect of medium on perceived power, then distance
motivation which is incongruent with medium should reduce the effect of medium on perceived
power.
Method
Participants. Three hundred ninety-three Prolific workers completed the survey in
exchange for payment. This experiment included a manipulation check question. Following the
recommendations of Meyvis and Van Osselaer (2018), we excluded 36 participants who
erroneously answered the manipulation check question (described below), resulting in a final
sample of 357 participants (189 females, 162 males, 6 “other”; Mage = 36.57, SD = 12.77). With
this sample size and a .05 alpha level, we had 80% power to detect Cohen’s f = 0.15, or a small-
to-medium-sized effect.
Procedure. Participants were randomly assigned to one cell of the 2 (social distance
information: incongruent vs. no information) x 2 (medium: verbal vs. visual) between-subjects
design. Participants were told they would perform a person perception task in which they would
form an impression of a person named Kate. As described above, participants in the incongruent
29
condition were given information about Kate’s social distance motivation that was incongruent
with her later shirt choice. For example, participants in the incongruent-verbal condition read the
following text:
“Imagine a bank named Goldfinch Bank. Kate and Emily both work at the bank. They
work in a department that consists of both senior and junior employees. Here is some
information about Kate and Emily. Emily is not particularly interested in getting socially
closer to Kate. For example, she is not interested in Kate's personal life, does not
remember the names of Kate's family members, or the date of Kate's birthday. In contrast,
Kate is very interested in getting socially closer to Emily. For example, she is curious
about Emily's personal life, remembers Emily's husband and children's names, and the
date of Emily's birthday.”
Participants in the incongruent-visual condition saw the same information, but with the
descriptions of Kate and Emily reversed so that Kate wanted to maintain social distance from
Emily.
In the no-information condition participants read the following:
“Imagine a bank named Goldfinch Bank. Kate and Emily both work at the bank. They
work in a department that consists of both senior and junior employees. Here is some
information about Kate and Emily. Emily's office is located on the west wing of the
building. In contrast, Kate's office is located on the east wing of the building. There is
also a central area in the building where the main meeting room is located.”
Next, participants learned that Goldfinch Bank held a retreat at which employees were
asked to choose between goodie bags with one of two shirts: one with a verbal logo or one with a
30
visual logo. Participants in the verbal condition learned Kate chose the verbal logo and Emily the
visual logo. Participants in the visual logo condition learned Kate chose the visual logo and
Emily the verbal logo. Then participants were asked to evaluate Kate’s perceived power using 9-
point semantic differential scales (two items: much less dominant than Emily/much more
dominant than Emily; much less powerful than Emily/much more powerful than Emily, a = .78).
Last, we asked participants to indicate what they had been told in the scenario they had just read
(Kate is not particularly interested in getting socially closer to Emily; Kate is very interested in
getting socially closer to Emily; Kate’s office is located on the east wing of the building; I don’t
remember). We excluded from the analyses the data for all participants who failed this question.
Results and Discussion
The results appear in Figure 7. We conducted a 2-way ANOVA with information
(incongruent vs. no information) and chosen medium (picture vs. word) as independent
variables, and perceived power as the dependent measure. The interaction was significant F(1,
353) = 10.31, p <.001, ηp2 = 0.028. As predicted, and consistent with our previous studies,
participants in the no-information condition rated Kate as more powerful when she chose the
verbal logo shirt (M = 5.5, SD = 1.29), than when she chose the visual logo shirt (M = 4.9, SD =
1.65), p <.02. In contrast, participants in the incongruent information condition rated Kate as
more powerful when her motivation was for social distance and she chose the visual logo shirt
(Mvisual = 5.8, SDvisual = 1.62), than when her motivation was for social proximity and she chose
the verbal logo shirt (M = 5.2, SD = 1.98), p <.027
7
. Put differently, providing explicit social
7
An analysis including the thirty-six participants who failed the manipulation check yielded similar
findings. The interaction was significant F(1, 389) = 7.17, p <.008, ηp2 = 0.018. Participants in the no information
condition rated Kate as slightly more powerful when she chose the verbal logo shirt than when she chose the visual
logo shirt (Mverbal = 5.37, SDverbal = 1.45 vs. Mvisual = 4.94, SDvisual = 1.69), p <.089. In contrast, participants in the
incongruent condition rated Kate as more powerful when her motivation was for social distance and she chose the
31
distance motivation information overwhelms the effect of visual versus verbal signals. Finally,
there was a marginal main effect for information, F(1, 353) = 3.32, p <.069, ηp2 = 0.009, such
that participants in the incongruent information condition rated Kate as more powerful than
participants in the no-information condition (M = 5.48, SD = 1.86 vs. M = 5.14, SD = 1.54). The
effect of medium was not significant, F < 1, p = .96.
In summary, together with Experiment 4, Experiment 5 shows medium affects perceived
power by affecting the perceived distance motivations of the target person.
Figure 7. Results of Experiment 5. In the presence of distance information that conflicted with
the targets choice of shirt (incongruent conditions), Kate was rated as more powerful when her
motivation was for social distance and she chose the visual logo shirt, than when her motivation
was for social proximity and she chose the verbal logo shirt. In the absence of distance
information (no-information conditions), Kate was rated as more powerful when she chose the
verbal logo shirt than when she chose the visual logo shirt
Experiment 6: Behavioral outcome
Experiments 1-5 demonstrate that people who use words are perceived as more powerful
than those who use pictures. Do people also choose a person who uses words (vs. pictures) to
visual logo shirt, than when her motivation was for social proximity and she chose the verbal logo shirt (Mvisual =
5.75, SDvisual = 1.63 vs. Mverbal = 5.22, SDverbal = 2.00), p <.038.
1
2
3
4
5
6
7
8
9
Incongruent distance information
pres ented
Neutral: no distance information
Perceive d power of Kate
Pictur e Word
32
represent them in a consequential context that requires a powerful person? We tested this
question in Experiment 6 using an important, ubiquitous, and timely organizational interaction
context, namely an online meeting over Zoom, with real-time interactions and an incentive
compatible payoff. Participants were told they would be part of a team with two other
participants. They were assigned to the role of the team’s human resource manager and were
asked to select one of two team members, based on their Zoom profiles, to represent them in a
negotiation game. One team member chose a verbal Zoom profile, and the other chose a pictorial
Zoom profile. The participants were told that because of the aggressive nature of the game, a
powerful representative would be more likely to win it. We hypothesized participants would
perceive the team member who chose a verbal Zoom profile to be more powerful than the team
member who chose a picture Zoom profile, and thus would be more likely to select the team
member who chose the verbal Zoom profile to represent them in the negotiation game.
Method
Participants. One hundred ninety-seven MTurk workers (98 females, 99 males; Mage =
40.41, SD = 12.49), who participated in the experiment for payment. With this sample size and a
.05 alpha level, we had 80% power to detect Cohen’s w = 0.20, or a small-to-medium-sized
effect.
Procedure. The experimental procedure was adapted from Chou (2018; Study 5).
Participants were informed the purpose of the experiment was to understand people's behavior in
organizational contexts. Participants were told they would be assigned to a team with two other
participants, and that one of their team members would subsequently play a negotiation game
against a member from another team. They were further told that teams that won the negotiation
game would be entered into a raffle for $60. Next, participants were told they were randomly
33
chosen to be the team’s human resource manager. (In reality, all participants were assigned this
role). In this role, their job was to choose one of the two remaining team members to play in a
negotiation game on their team’s behalf, against a representative from the other team. The
negotiation game was described as involving money dealings between two players, and
participants were told that a powerful and dominant negotiator with authority would have an
advantage in the game. Next, participants were told their two team members were going to create
Zoom profiles to introduce themselves to the human resource manager (i.e., the participant).
Purportedly to protect their anonymity, we told the participants that the two team members
would be using the fake names “Almond” and “Cashew.” Then, there was a short wait during
which the two players supposedly chose a Zoom profile out of several options offered to them.
Then the two players “sent” their profiles to the participant. We counterbalanced the object and
medium across participants: One group of participants saw one profile with a picture of an
almond and a second profile with the word cashew. The second group saw one profile with the
word almond and a second profile with a picture of a cashew (see Figure 8). Participants chose
their group’s representative and then were told their representative would play the negotiation
game. Finally, we told participants we would conduct the raffle in a couple of days after all
teams had competed and would directly add a bonus to the accounts of all the members of the
winning team that won the lottery. Subsequently, we paid three members of a randomly selected
team a bonus of $20 each ($60 in total).
Results and Discussion
We conducted a binomial test of proportions of answers for a single population. Sixty-
two percent of the participants chose the team member with the verbal Zoom profile to be their
34
team’s representative, while only 38% of the participants chose the player with the picture Zoom
profile, p < .001.
These results suggest that participants not only judge communicators that use verbal
representations as more powerful than communicators that use visual representations, but that
they are also willing to make financially consequential choices based on these judgments.
Figure 8. Stimuli of Experiment 6. One group of participants saw a profile with the word almond
and a profile with a picture of a cashew (top row). The second group saw a profile with a picture
of an almond and a profile with the word cashew (bottom row).
Experiment 7: Strategic Use of Medium
Do people strategically use medium to influence how others perceive them? Put
differently, are people less likely to use pictures when they want others to perceive them as more
powerful, and more likely to use pictures when they want others to perceive them as less
powerful?
Experiment 7 aimed to test this question. Participants imagined preparing to negotiate a
rent discount with their landlord. We manipulated participants’ power-signaling motivations by
ALMOND
CASHEW
35
telling one group of participants that signaling high power benefits negotiators, and the other
group that signaling low power benefits negotiators. Participants were then asked to choose
which shirt they would wear for the negotiation meeting with the landlord. One shirt had a verbal
logo of a sports team, and the other a visual logo of the same team. For generalizability, we ran
the same experiment twice, each time with a different team. In Experiment 7A the team was the
Miami Dolphins (football) and in Experiment 7B it was the Red Sox (baseball). We predicted
participants would be more likely to choose the shirt with the verbal logo (vs. visual logo) when
their goal was to signal more (vs. less) power.
Experiment 7A: The Miami Dolphins
Method
Participants. We aimed to collect data from 200 participants. We ended up collecting
data from 199 MTurk workers (103 females, 95 males, 1 participant did not report gender; Mage
= 40.54, SD = 13.28). With this sample size and a .05 alpha level, we had 80% power to detect
Cohen’s w = 0.20, or a small-to-medium-sized effect.
Procedure. Participants were randomly assigned to either the low-power-goal or high-
power-goal condition. Participants were asked to imagine they would like to rent an apartment.
They were further asked to imagine they found a suitable apartment, but the rent was too high,
therefore they would like to negotiate the rent with the landlord. Then, they were given “Tips for
rent negotiation.” In the low-power condition (high-power condition in brackets) participants
read:
According to experts, when a negotiator believes the person they are bargaining with has
a low-power [high-power] position, this throws the negotiator off guard because the other
person seems less threatening [because the other person seems able to walk away].
36
Consequently, the negotiator offers better deals. Therefore, coming into this negotiation,
you are more likely to lower the rent by making the landlord believe that you have a low-
power [high-power] position. In all stages of the negotiation, try to form the impression
that you are low power [high power].
Next, participants were asked to choose which shirt to wear to the meeting with the
landlord. They were given two options, one with the verbal logo “Miami Dolphins” and one with
the visual logo of the Miami Dolphins (Figure 9). The order of the two shirts was randomized.
Then, we asked them to indicate their familiarity with the Miami Dolphins (yes vs. no).
Figure 9. The two shirts participants could choose from in Experiment 7A.
Results
Consistent with our predictions, more participants chose the shirt with the visual logo
when their goal was to be perceived as having low power (63%) than when their goal was to be
perceived as having high power (35%), χ2(1, 199) = 16.35, p < .0001. Put differently, the
majority of participants chose the medium aligned with their goal: 63% of participants chose the
visual logo when wanting to communicate lower power and 65% of participants chose the verbal
logo when wanting to communicate higher power.
37
Familiarity with the Miami Dolphins did not affect this choice pattern. We repeated the
analysis without the 22 participants who reported not being familiar with the Miami Dolphins
(11 participants in each power condition). Again, more participants chose to wear the shirt with
the visual logo when their goal was to be perceived as having low power (65%) than when their
goal was to be perceived as having high power (31%), χ2(1, 177) = 19.702, p < .0001.
Experiment 7B: The Red Sox
Participants. We aimed to collect data from 200 participants. We ended up getting
responses from 197 MTurk workers (92 females, 104 males, 1 participant did not report their
gender; Mage = 38.09, SD = 10.97) who participated in the experiment for payment. With this
sample size and a .05 alpha level, we had 80% power to detect Cohen’s w = 0.21, or a small-to-
medium-sized effect.
Procedure. The design and procedure were identical to that of Experiment 7A. We
replaced the medium stimuli so that participants chose between a shirt with the verbal logo “Red
Sox” and a shirt with the visual logo of the Red Sox.
Results and Discussion
Consistent with our predictions, more participants chose the shirt with the visual logo
when their goal was to be perceived as having low power (65%) than when their goal was to be
perceived as having high power (15%), χ2(1, 197) = 50.09, p < .001. Put differently, the majority
of participants chose the medium aligned with their goal: 65% of participants chose the visual
logo when wanting to communicate lower power and 85% of participants chose the verbal logo
when wanting to communicate higher power.
38
Familiarity with the Red Sox did not affect this choice pattern. We repeated the analysis
without the 18 participants who reported not being familiar with the Red Sox. Again, more
participants chose to wear the shirt with the visual logo when their goal was to be perceived as
having low power (66%) than when their goal was to be perceived as having high power (16%),
χ2(1, 179) = 46.31, p < .001.
In summary, the results of Experiments 7A and 7B show people strategically use medium
to influence their perceived power. Note that we do not wish to argue that this adaptive behavior
means people are consciously aware of the medium-power association. Indeed, recent research
suggests the meta-motivation people use to regulate and direct their actions (Fujita, Scholer,
Miele, & Nguyen, 2018), can be tacit or operate implicitly (Reber, 1989; Wagner & Sternberg,
1985).
General Discussion
We examined the hypothesis that representation medium signals power. In particular, we
hypothesized that people who use words are perceived as having more power than those who use
pictures; that desire for social proximity mediates the effect of medium on power; and that
people who want to be perceived as having more power prefer using words to pictures. Seven
experiments provide support for these hypotheses. Experiments 1-5 show people perceive those
who use words (vs. pictures) as more powerful. Experiments 4-5 show that desire for social
proximity mediates the effect of medium on power. Further, Experiments 1-2 show the effect of
medium on power is selective: medium did not consistently influence perceived warmth,
competence, or judgmentalness. Experiment 6 shows a consequential effect of medium choice: in
the context of an incentive compatible decision, participants were more likely to choose a person
with a word-based Zoom profile for a role requiring high power than a person with a picture-
39
based Zoom profile. Finally, Experiment 7 shows people use medium strategically: they choose
the verbal medium when wanting to be perceived as having more power, and the visual medium
when wanting to be perceived as having lower power. Across experiments, we rule out several
alternative explanations, including differences in content across mediums, the appropriateness of
using the medium, and the communicator’s perceived age. We also show the effect of medium
on perceived power is not gender-specific, occurring when the target person’s gender is unknown
(Experiments 1, 3, and 6), clearly male (Experiment 2), or clearly female (Experiments 4-5).
To check the cross-study consistency of our effects we conducted a meta-analysis
following Johnson and Eagly (2000). The data of Experiments 1–4, in which we measured
perceived power, were included in the analysis. We did not include Experiment 5 because it
included conflicting distance information, and Experiments 6 and 7, which required medium
choice. Effect sizes (Cohen’s d) were computed as the standardized difference between the mean
of the verbal condition and the mean of the pictorial condition. The results are presented as forest
plot in Figure 10.
The meta-analysis yielded a weighted mean d of 0.51, with a 95% confidence interval
(CI) that did not include zero (95% CI = 0.39, 0.63). Evaluating significance, the unit-normal z
value for the weighted mean d was 8.57 (p < .0001). This outcome indicates that, across our
studies, people who used words were perceived as more powerful than people who used pictures.
Desire for Social Proximity as a Mediator and Alternative Accounts
We argue that pictures signal lower perceived power than words because they signal
desire for social proximity (versus social distance). One alternative explanation is that using
pictures harmed the targets’ perceived competence, and that, in turn, signaled low power
(Chapais, 2015; Wakslak et al., 2014). As mentioned above, research finds that in formal settings
40
emoticon use (i.e., icons of faces expressing emotion) lowers the communicator’s perceived
competence (Glikson et al., 2018). In contrast, in the current research across various contexts
(formal and informal) and types of representations (e.g., emojis, logos), we consistently found
pictorial representations did not harm targets’ perceived competence. One explanation for the
discrepancy in findings relates to the increase in popularity of using pictures in digital media and
social platforms. This increase may make it more normative and acceptable to use pictures across
contexts, which in turn, could make users of pictures appear as competent as users of words. The
growing popularity of pictorial representations may have different effects on competence and
power perceptions, an interesting direction for future research.
A second alternative explanation is that pictures elicit stronger emotions than words (e.g.,
Amit & Greene, 2012; Holmes, Mathews, Mackintosh, & Dalgleish, 2008; Kensinger &
Schacter, 2006; Mathews, Ridgeway, & Holmes, 2013), and that the emotional quality of
pictures harms perceived power. This account, however, is unlikely. First, the stimuli we used
were not particularly emotional, but rather simple objects such as flower, bird, and shirt. Second,
when we directly measured perceived warmth (a potential proxy for emotional reaction), it was
not affected by medium.
Third, we explored the role of appropriateness in mediating the effect of medium on
perceived power. Two issues are worthy of discussion regarding this exploration. First, research
shows people perceive it less appropriate to use emojis and emoticons in formal settings
(Glikson, Cheshin, & van Keef, 2017; Riordan & Glikson, 2020). In contrast, participants in our
studies perceived a visual logo as more appropriate than a verbal logo when forming an
impression based on company identifiers. We offer two potential explanations for this
discrepancy. First, we studied impression formation in a less formal context (i.e., company
41
retreat) than did Glikson et al. (2017), and Riordan and Glikson (2020). Second, we used
company logos, whereas these previous studies used emojis/emoticons, something which may
affect perceived appropriateness. Second, previous research shows that going against the norm
signals power (e.g., Bellezza, Gino, & Keinan, 2014; Van Kleef, Homan, Finkenauer, Gündemir,
& Stamkou, 2011; Stamkou, Homan, & Van Kleef, 2020). Consistent with this finding, in
Experiment 4B we found that perceived appropriateness negatively mediated the effect of
medium on perceived power. However, because the effect of appropriateness on power did not
replicate in Experiment 4A, it should be treated with caution. Critically, the predicted mediating
effect of social distance motivations was significant across both experiments.
A final alternative explanation is that use of pictorial representations signals youth, and
younger people tend to be perceived as less powerful than adults. Consistently, research shows
senders who use emojis appear childish (Provine, Spencer, & Mandell, 2007). However, two
findings from our research refute this account. First, in Experiment 2, medium did not affect the
sender’s perceived age. Second, in Experiments 4A and 4B the visual logo was not perceived as
sillier than the verbal logo.
Robust effect across various types of visual representations
Our experiments included several picture types that vary in their level of abstraction. In
Experiments 1, 4, 5, and 7 we used organizational logos (real and fictitious) that represent
identical objects in the visual and verbal conditions. In Experiments 2 and 3, emojis replaced
words with the same meaning. Finally, in Experiment 6 we used names and photographs of nuts
(almond and cashew). Notably, while logos are impoverished outline drawings without much
detail, emojis include more detail, and colored photographs include even more detail (Rosch et
al., 1976). Using several types of pictures was important for generalization across different types
42
of pictures (logos, emojis, photographs) and for making a broader point about the difference
between pictorial and verbal representations. Across the various picture types, we consistently
found pictures signal lower power than words, attesting to the robustness of the effect of medium
on perceived power.
The strategic use of medium
The extensive use of pictures in digital communication may suggest few people desire to
feel powerful, be powerful, or signal power. This suggestion runs counter to literature regarding
the prevalence of the power motive (e.g., McClelland, 1985; Winter, 1988). Why, then, is picture
use in communication so common? First, people may not find conveying a position of power
important in many digital communications, such as when interacting with a friend or family
member. Second, people may sometimes be motivated to present themselves as less powerful or
as having no power at all, for example, wanting to be perceived as less threatening, or as a team
player, rather than a powerful boss (Ohala, 1994; Schaerer, Swaab, & Galinsky, 2015). Third,
people may be motivated to use pictures for reasons unrelated to power. For example, Skovholt,
Gronning, and Kankaanranta (2014) suggest emojis signal a positive attitude, strengthen
expressive speech acts (such as thanks or greetings), and soften directives (e.g., requests, or
corrections). Torrez et al. (2019) suggest using pictures signals a desire for closeness with the
recipient. In situations where people use pictures for these reasons, perceived power
considerations may be less salient. Finally, people may choose to use pictures to disambiguate
messages (Kaye, Malone, & Wall, 2017), and can enhance processing fluency (Daniel & Camp,
2020).
Notably, although the use of pictures may serve the sender’s goals on some occasions, in
others, the norm or habit of picture use may harm the sender’s power-signaling goals. People
43
may also choose to use pictures in the face of conflicting goals. For example, a person may want
to communicate a positive affective reaction towards colleagues from work, while also wanting
to maintain a powerful position. Using pictures would serve the first goal but not the second goal
(Derks, Fischer, & Bos, 2008; Gesselman, Ta, & Garcia, 2019; Kaye, Malone, & Wall, 2017).
Further research is needed to more thoroughly test the adaptive nature of picture use and to
reveal how people balance conflicting goals when choosing a medium of communication.
Research limitations and future directions
One limitation of our research regards the picture stimuli we used. Most of our
experiments included pictures of simple objects. We chose stimuli with these characteristics for
two reasons. First, these types of visual representations are popular nowadays. Therefore,
exploring how people react to their use is important. Second, using these stimuli enabled us to
compare the effects of pictures and words while keeping the information conveyed across
mediums as similar as possible. However, with the growing popularity of social media that
enables people to share not only pictures but also videos (e.g., YouTube, TikTok), future
research may investigate the power signaling implications of using video, GIFs, and other
pictorial representations that change temporally.
A second limitation of this research concerns our focus on the effects of using visual
representations in situations where the communicator’s power is unknown. An intriguing
question is what happens when the communicator’s power is known. For example, how would a
CEO who uses emojis in a message or wears a shirt with a visual organization logo at a company
retreat be perceived? Picture use could harm the CEO’s perceived power, because it implies they
seek proximity with their subordinates: an act that violates the implicit expectation that powerful
people seek distance (Magee & Smith, 2013). An alternative intriguing possibility is that
44
knowing the CEO is powerful would reshape expectations regarding powerful peoples’ distance
motivations and expand the legitimate borders of manager behaviors. This question awaits future
research.
A final limitation of our research is that we did not conduct a true field experiment which
could provide additional compelling evidence for our results. A field study would show whether
our effect is robust to less controlled, noisy circumstances. Future research that would test the
effect of medium on perceived power in the field would therefore make a significant
contribution.
Practical and theoretical implications
Our research has implications for practice in organizations. Power-signaling in the
workplace is important (Anderson et al., 2012; Huang et al., in press; Kilduff & Galinsky, 2013;
Mayew et al., 2013; Reyt et al., 2016). Employees have various motivations for using pictorial
representations in their messages, but our research shows pictures signal low power, which
employees may not want to do. Being labeled as having low power could be particularly
damaging for women, who tend to use emojis in messages (Chen, Lu, Shen, Ai, Liu, & Mei,
2017), and who are often perceived as less powerful than males (Acker, 2006; Haslam, & Ryan,
2008; Ibarra, Carter, & Silva, 2010). To reduce the potential negative effect of picture use on
power perception, organizations could increase employees’ awareness of the effect.
From a theoretical perspective, our research extends the Social Distance Theory of Power
(Magee & Smith, 2013), by providing the first evidence that a person is seen as more powerful
when they seem to want to keep their distance from others. This result suggests that other
behaviors that imply a desire for distance vs. proximity could be effective ways to signal power.
45
Finally, our findings suggest researchers and companies could learn about people by
examining their medium choices. In recent years, using text analysis to learn about people has
become a widespread practice (e.g., Berger et al., 2020). The advantage of using medium
analysis over text analysis to learn about people is that it involves less invasion of the
communicator’s privacy. While text analysis requires analyzing unstructured textual information
to learn about attitudes and feelings (Berger et al., 2020; Humphreys & Wang, 2017), medium
analysis does not. Thus, a practical implication of our research is that researchers and
organizations can gain an understanding of employees as well as customers by examining their
medium of communication.
46
References
Acker, J. (2006). Inequality regimes: Gender, class, and race in organizations. Gender & Society,
20(4), 441-464.
Ames, D. R., & Flynn, F. J. (2007). What breaks a leader: the curvilinear relation between
assertiveness and leadership. Journal of Personality and Social Psychology, 92(2), 307.
Amit, E., Algom, D., & Trope, Y. (2009). Distance-dependent processing of pictures and words.
Journal of Experimental Psychology: General, 138(3), 400.
Amit, E., Algom, D., Trope, Y., & Liberman, N. (2008). Thou shalt not make unto thee any
graven image”: The distance-dependence of representation. The handbook of imagination and
mental simulation, 53-68.
Amit, E., & Greene, J. D. (2012). You see, the ends don’t justify the means: Visual imagery and
moral judgment. Psychological Science, 23(8), 861-868.
Amit, E., Hoeflin, C., Hamzah, N., & Fedorenko, E. (2017). An asymmetrical relationship
between verbal and visual thinking: Converging evidence from behavior and fMRI. NeuroImage,
152, 619-627.
Amit, E., Rim, S., Halbeisen, G., Priva, U. C., Stephan, E., & Trope, Y. (2019). Distance-
dependent memory for pictures and words. Journal of Memory and Language, 105, 119-130.
47
Amit, E., Wakslak, C., & Trope, Y. (2013). The use of visual and verbal means of
communication across psychological distance. Personality and Social Psychology Bulletin,
39(1), 43-56.
Anderson, C., Brion, S., Moore, D. A., & Kennedy, J. A. (2012). A status-enhancement account
of overconfidence. Journal of Personality and Social Psychology, 103(4), 718–735.
Bellezza, S., Gino, F., & Keinan, A. (2014). The red sneakers effect: Inferring status and
competence from signals of nonconformity. Journal of Consumer Research, 41(1), 35-54.
Berger, J., Humphreys, A., Ludwig, S., Moe, W. W., Netzer, O., & Schweidel, D. A. (2020).
Uniting the tribes: Using text for marketing insight. Journal of Marketing, 84(1), 1-25.
Case, C. R., Conlon, K. E., & Maner, J. K. (2015). Affiliation-seeking among the powerless:
Lacking power increases social affiliative motivation. European Journal of Social Psychology,
45, 378–385.
Carnevale, J. J., Fujita, K., Han, H. A., & Amit, E. (2015). Immersion versus transcendence:
How pictures and words impact evaluative associations assessed by the implicit association test.
Social Psychological and Personality Science, 6(1), 92-100.
48
Chapais, B. (2015). Competence and the evolutionary origins of status and power in humans.
Human Nature, 26(2), 161-183.
Chen, Z., Lu, X., Shen, S., Ai, W., Liu, X., & Mei, Q. (2017). Through a gender lens: an
empirical study of emoji usage over large-scale android users. arXiv preprint arXiv:1705.05546.
Chiao, J. Y., Iidaka, T., Gordon, H. L., Nogawa, J., Bar, M., Aminoff, E., ... & Ambady, N.
(2008). Cultural specificity in amygdala response to fear faces. Journal of Cognitive
Neuroscience, 20(12), 2167-2174.
Chiao, J. Y. (2010). Neural basis of social status hierarchy across species. Current Opinion in
Neurobiology, 20(6), 803-809.
Chou, E. Y. (2018). Naysaying and negativity promote initial power establishment and
leadership endorsement. Journal of Personality and Social Psychology, 115(4), 638.
Cramer, H., de Juan, P., & Tetreault, J. (2016). Sender-intended functions of emojis in US
messaging. In Proceedings of the 18th International Conference on Human-Computer
Interaction with Mobile Devices and Services (pp. 504-509).
Corballis, M. C. (2014). The recursive mind: The origins of human language, thought, and
civilization-updated edition. Princeton University Press.
49
Copeland, J. T. (1994). Prophecies of power: Motivational implications of social power for
behavioral confirmation. Journal of Personality and Social Psychology, 67(2), 264–277.
Coulmas, F. (2003). Writing systems. An introduction to their linguistic analysis (pp.
249–268).
Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness
and structural design. Management Science, 32(5), 554-571.
Damasio, A. R., & Damasio, H. (1992). Brain and language. Scientific American, 267(3), 88-
109.
Daniel, T. A., & Camp, A. L. (2020). Emojis affect processing fluency on social media.
Psychology of Popular Media, 9(2), 208.
Derks, D., Bos, A. E., & Von Grumbkow, J. (2008). Emoticons in computer-mediated
communication: Social motives and social context. Cyberpsychology & Behavior, 11(1), 99-101.
Derks, D., Fischer, A. H., & Bos, A. E. (2008). The role of emotion in computer-mediated
communication: A review. Computers in Human Behavior, 24, 766–785.
50
Douglas, K. M., & Sutton, R. M. (2010). By their words ye shall know them: Language
abstraction and the likeability of describers. European Journal of Social Psychology, 40, 366–
374.
Emerson, R. M. (1962). Power-dependence relations. American Sociological Review, 31-41.
Faul, F., Erdfelder, E., Lang, A. G., & Buchner, A. (2007). G* Power 3: A flexible statistical
power analysis program for the social, behavioral, and biomedical sciences. Behavior Research
Methods, 39(2), 175-191.
Fiske, A. P. (1992). The four elementary forms of sociality: Framework for a unified theory of
social relations. Psychological Review, 99(4): 689-723.
Fiske, S. T. (1993). Controlling other people. The impact of power on stereotyping. American
Psychologist, 48, 621–628.
Fiske, S. T. (2010). Interpersonal stratification: Status, power, and subordination. In S. T. Fiske,
D. T. Gilbert, & G. Lindzey (Eds.), Handbook of social psychology (p. 941–982). John Wiley &
Sons, Inc.
Fiske, S. T., & Berdahl, J. (2007). Social power. In A. W. Kruglanski & E. T. Higgins (Eds.),
Social psychology: Handbook of basic principles: 678-692. New York: Guilford.
51
Fiske, S. T., Cuddy, A. J., Glick, P., & Xu, J. (2002). A model of (often mixed) stereotype
content: competence and warmth respectively follow from perceived status and competition.
Journal of personality and social psychology, 82(6), 878.
Foucault, M. (1980). Power/Knowledge, ed. Colin Gordon. Trans. Colin Gordon et al. New
York: Harvester Wheatsheaf.
Foulk, T. A., De Pater, I. E., Schaerer, M., du Plessis, C., Lee, R., & Erez, A. (2020). It's lonely
at the bottom (too): The effects of experienced powerlessness on social closeness and
disengagement. Personnel Psychology, 73(2), 363-394.
Fujita, K., Scholer, A. A., Miele, D. B., & Nguyen, T. (2019). On metamotivation: Consumers’
knowledge about the role of construal level in enhancing task performance. Journal of the
Association for Consumer Research, 4(1), 57-64.
Galinsky, A. D., Gruenfeld, D. H., & Magee, J. C. (2003). From power to action. Journal of
Personality and Social Psychology, 85(3), 453.
Garrison, A., Remley, D., Thomas, P., & Wierszewski, E. (2011). Conventional faces:
Emoticons in instant messaging discourse. Computers and Composition, 28(2), 112-125.
Gazzaniga, M. S. (2009). The cognitive neurosciences. MIT press.
Glaser, W. R. (1992). Picture naming. Cognition, 42(1-3), 61-105.
52
Gesselman, A. N., Ta, V. P., & Garcia, J. R. (2019). Worth a thousand interpersonal words:
Emoji as affective signals for relationship-oriented digital communication. PloS one, 14(8),
e0221297.
Giessner, S. R., & Schubert, T. W. (2007). High in the hierarchy: How vertical location and
judgments of leaders’ power are interrelated. Organizational Behavior and Human Decision
Processes, 104(1), 30-44.
Glikson, E., Cheshin, A., & Van Kleef, G. A. (2018). The dark side of a smiley: Effects of
smiling emoticons on virtual first impressions. Social Psychological and Personality Science,
9(5), 614-625.
Greer, L. L., Caruso, H. M., & Jehn, K. A. (2011). The bigger they are, the harder they fall:
Linking team power, team conflict, and performance. Organizational Behavior and Human
Decision Processes, 116(1), 116-128.
Goodwin, S. A., Gubin, A., Fiske, S. T., & Yzerbyt, V. Y. (2000). Power can bias impression
processes: Stereotyping subordinates by default and by design. Group Processes and Intergroup
Relations, 3, 227–256.
Johnson, B. T., & Eagly, A. H. (2000). Quantitative synthesis of social psychological research.
Hall, J. A., Coats, E. J., & LeBeau, L. S. (2005). Nonverbal behavior and the vertical dimension
of social relations: a meta-analysis. Psychological Bulletin, 131(6), 898.
53
Haslam, S. A., & Ryan, M. K. (2008). The road to the glass cliff: Differences in the perceived
suitability of men and women for leadership positions in succeeding and failing organizations.
The Leadership Quarterly, 19(5), 530-546.
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A
regression-based approach. Guilford publications.
Holmes, E. A., Mathews, A., Mackintosh, B., & Dalgleish, T. (2008). The causal effect of mental
imagery on emotion assessed using picture-word cues. Emotion, 8(3), 395.
Huang, L., Joshi, P.D., Wakslak, C.J., and Wu, A. (2021). Sizing Up Entrepreneurial Potential:
Gender Differences in Communication and Investor Perceptions of Long-Term Growth and
Scalability. Academy of Management Journal, 64, 716-740.
Humphreys, A., & Wang, R. J. H. (2018). Automated text analysis for consumer research.
Journal of Consumer Research, 44(6), 1274-1306.
Ibarra, H., Carter, N. M., & Silva, C. (2010). Why men still get more promotions than women.
Harvard Business Review, 88(9), 80-85.
Ishii, K., Lyons, M. M., & Carr, S. A. (2019). Revisiting media richness theory for today and
future. Human Behavior and Emerging Technologies, 1(2), 124-131.
54
Judge, T. A., & Cable, D. M. (2004). The effect of physical height on workplace success and
income: preliminary test of a theoretical model. Journal of Applied Psychology, 89(3), 428.
Kaye, L. K., Malone, S. A., & Wall, H. J. (2017). Emojis: Insights, affordances, and possibilities
for psychological science. Trends in Cognitive Sciences, 21(2), 66-68.
Kanwisher, N., McDermott, J., & Chun, M. M. (1997). The fusiform face area: a module in
human extrastriate cortex specialized for face perception. Journal of Neuroscience, 17(11), 4302-
4311.
Keltner, D., Gruenfeld, D. H., & Anderson, C. (2003). Power, approach, and inhibition.
Psychological Review, 110(2), 265.
Keltner, D., Van Kleef, G. A., Chen, S., & Kraus, M. W. (2008). A reciprocal influence model of
social power: Emerging principles and lines of inquiry. Advances in Experimental Social
Psychology, 40, 151-192.
Kensinger, E. A., & Schacter, D. L. (2006). Processing emotional pictures and words: Effects of
valence and arousal. Cognitive, Affective, & Behavioral Neuroscience, 6(2), 110-126.
55
Kilduff, G. J., & Galinsky, A. D. (2013). From the ephemeral to the enduring: How approach-
oriented mindsets lead to greater status. Journal of Personality and Social Psychology, 105(5),
816.
Koski, J. E., Xie, H., & Olson, I. R. (2015). Understanding social hierarchies: The neural and
psychological foundations of status perception. Social Neuroscience, 10(5), 527-550.
Kronrod, A., & Danziger, S. (2013). “Wii will rock you!” The use and effect of figurative
language in consumer reviews of hedonic and utilitarian consumption. Journal of Consumer
Research, 40, 726-739.
Lammers, J., Galinsky, A. D., Gordijn, E. H., & Otten, S. (2012). Power increases social
distance. Social Psychological and Personality Science, 3(3), 282-290.
Lengel, R. H., & Daft, R. L. (1984). An exploratory analysis of the relationship between media
richness and managerial information processing. TEXAS A AND M UNIV COLLEGE
STATION DEPT OF MANAGEMENT.
Lee, F., & Tiedens, L. Z. (2001). 2. Is it lonely at the top?: The independence and
interdependence of power holders. Research in Organizational Behavior, 23, 43-91.
Magee, J. C. (2009). Seeing power in action: The roles of deliberation, implementation, and
action in inferences of power. Journal of Experimental Social Psychology, 45(1), 1-14.
56
Magee, J. C. (2020). Power and social distance. Current Opinion in Psychology, 33, 33-37.
Magee, J. C., & Galinsky, A. D. (2008). Social hierarchy: The self‐reinforcing nature of power
and status. Academy of Management Annals, 2(1), 351-398.
Magee, J. C., Milliken, F. J., & Lurie, A. R. (2010). Power differences in the construal of a crisis:
The immediate aftermath of September 11, 2001. Personality and Social Psychology Bulletin,
36(3), 354-370.
Magee, J. C., & Smith, P. K. (2013). The social distance theory of power. Personality and Social
Psychology Review, 17(2), 158-186.
Mathews, A., Ridgeway, V., & Holmes, E. A. (2013). Feels like the real thing: Imagery is both
more realistic and emotional than verbal thought. Cognition & Emotion, 27(2), 217-229.
Mayew, W. J., Parsons, C. A., & Venkatachalam, M. (2013). Voice pitch and the labor market
success of male chief executive officers. Evolution and Human Behavior, 34, 243-248.
McClelland, D. C. (1985). How motives, skills, and values determine what people do. American
Psychologist, 40, 812– 825.
Meyvis, T., & Van Osselaer, S. M. (2018). Increasing the power of your study by increasing the
effect size. Journal of Consumer Research, 44(5), 1157-1173.
57
Oleszkiewicz, A., Karwowski, M., Pisanski, K., Sorokowski, P., Sobrado, B., & Sorokowska, A.
(2017). Who uses emoticons? Data from 86 702 Facebook users. Personality and Individual
Differences, 119, 289-295.
Ohala J.J. (1994), The frequency codes underlies the sound symbolic use of voice pitch, in L.
Hinton, J. Nichols & Ohala J.J. (eds.), Sound symbolism. Cambridge, Cambridge University
Press, pp. 325-347.
Paivio, A. (1991). Dual coding theory: Retrospect and current status. Canadian Journal of
Psychology/Revue Canadienne de Psychologie, 45(3), 255.
Palmeira, M. (2015). Abstract language signals power, but also lack of action orientation.
Journal of Experimental Social Psychology, 61, 59-63.
Peirce, C. S. (1902). Logic as semiotic: The theory of signs.
Piacentini, M., & Mailer, G. (2004). Symbolic consumption in teenagers' clothing choices.
Journal of Consumer Behaviour: An International Research Review, 3(3), 251-262.
Pinker, S. (2003). Language as an adaptation to the cognitive niche. Studies in the Evolution of
Language, 3, 16-37.
58
Provine, R. R., Spencer, R. J., & Mandell, D. L. (2007). Emotional expression online: Emoticons
punctuate website text messages. Journal of Language and Social Psychology, 26(3), 299-307.
Puts, D. A., Hodges, C. R., Cardenas, R. A., & Gaulin, S. J. C. (2007). Men’s voices as
dominance signals: Vocal fundamental and formant frequencies influence dominance attributions
among men. Evolution and Human Behavior, 28, 340-344.
Reber, A. S. (1989). Implicit learning and tacit knowledge. Journal of Experimental Psychology:
General, 118(3), 219.
Reyt, J. N., Wiesenfeld, B. M., & Trope, Y. (2016). Big picture is better: The social implications
of construal level for advice taking. Organizational Behavior and Human Decision Processes,
135, 22-31.
Ridgeway, C. L., Berger, J., & Smith, L. (1985). Nonverbal cues and status: An expectation
states approach. American Journal of Sociology, 90(5), 955-978.
Riordan, M. A. (2017). The communicative role of non-face emojis: Affect and disambiguation.
Computers in Human Behavior, 76, 75-86.
Riordan, M. A. (2017). Emojis as tools for emotion work: Communicating affect in text
messages. Journal of Language and Social Psychology, 36(5), 549-567.
59
Riordan, M. A., & Glikson, E. (2020). On the Hazards of the Technology Age: How Using
Emojis Affects Perceptions of Leaders. International Journal of Business Communication,
2329488420971690.
Rim, S., Amit, E., Fujita, K., Trope, Y., Halbeisen, G., & Algom, D. (2015). How words
transcend and pictures immerse: On the association between medium and level of construal.
Social Psychological and Personality Science, 6(2), 123-130.
Rosch, E., Mervis, C. B., Gray, W. D., Johnson, D. M., & Boyes-Braem, P. (1976). Basic objects
in natural categories. Cognitive psychology, 8(3), 382-439.
Rosenfeld, L. B., & Plax, T. G. (1977). Clothing as communication. Journal of Communication,
27(2), 24-31.
Schaerer, M., Swaab, R. I., & Galinsky, A. D. (2015). Anchors weigh more than power: Why
absolute powerlessness liberates negotiators to achieve better outcomes. Psychological Science,
26(2), 170-181.
Sereno, M. I., Dale, A. M., Reppas, J. B., Kwong, K. K., Belliveau, J. W., Brady, T. J., ... &
Tootell, R. B. (1995). Borders of multiple visual areas in humans revealed by functional
magnetic resonance imaging. Science, 268(5212), 889-893.
60
Simon, S. J., & Peppas, S. C. (2004). An examination of media richness theory in product web
site design: An empirical study. The Journal of Policy, Regulation and Strategy for
Telecommunications, Information and Media. 6 (4): 270–281.
Skovholt, K., Grønning, A., & Kankaanranta, A. (2014). The communicative functions of
emoticons in workplace e-mails. Journal of Computer-Mediated Communication, 19(4), 780-
797.
Smith, P. K., & Galinsky, A. D. (2010). The nonconscious nature of power: Cues and
consequences. Social and Personality Psychology Compass, 4(10), 918-938.
Smith, P. K., & Hofmann, W. (2016). Power in everyday life. Proceedings of the National
Academy of Sciences, 113, 10043–10048.
Smith, P. K., & Magee, J. C. (2015). The interpersonal nature of power and status. Current
Opinion in Behavioral Sciences, 3, 152-156.
Smith, P. K., Smallman, R., & Rucker, D. D. (2016). Power and categorization: Power increases
the number and abstractness of categories. Social Psychological and Personality Science, 7(3),
281-289.
61
Smith, P. K., & Trope, Y. (2006). You focus on the forest when you're in charge of the trees:
power priming and abstract information processing. Journal of Personality and Social
Psychology, 90(4), 578.
Spencer, S. J., Zanna, M. P., & Fong, G. T. (2005). Establishing a causal chain: Why
experiments are often more effective than mdiational analyses in examining psychological
processes. Journal of Personality and Social Psychology,89, 845-851.
Stamkou, E., Homan, A. C., & Van Kleef, G. A. (2020). Climbing the ladder or falling from
grace? A threat-opportunity framework of the effects of norm violations on social rank. Current
Opinion in Psychology, 33, 74-79.
Stephan, E., Liberman, N., & Trope, Y. (2010). Politeness and psychological distance: a
construal level perspective. Journal of Personality and Social Psychology, 98(2), 268.
Suddendorf, T., & Corballis, M. C. (2010). Behavioural evidence for mental time travel in
nonhuman animals. Behavioural Brain Research, 215(2), 292-298.
Thibaut, J. W., & Kelley, H. H. (1959). Power and dependence. In J. W. Thibaut & H. H. Kelley
(Eds.), The social psychology of groups (pp. 100-125). New York, NY: Wiley.
Tiedens, L. Z., & Fragale, A. R. (2003). Power moves: Complementarity in dominant and
submissive nonverbal behavior. Journal of Personality and Social Psychology, 84, 558–568.
62
Thomas, K. A., & Clifford, S. (2017). Validity and Mechanical Turk: An assessment of
exclusion methods and interactive experiments. Computers in Human Behavior, 77, 184-197.
Tolins, J., & Samermit, P. (2016). GIFs as embodied enactments in text-mediated conversation.
Research on Language and Social Interaction, 49(2), 75-91.
Torrez, B., Wakslak, C., & Amit, E. (2019). Dynamic distance: Use of visual and verbal means
of communication as social signals. Journal of Experimental Social Psychology, 85, 103849.
Vallacher, R. R., & Wegner, D. M. (1989). Levels of personal agency: Individual variation in
action identification. Journal of Personality and Social Psychology, 57(4), 660.
Van Kleef, G. A., & Cheng, J. T. (2020). Power, status, and hierarchy: Current trends and future
challenges. Current Opinion in Psychology, 33, iv-xiii.
Van Kleef, G. A., Homan, A. C., Finkenauer, C., Gündemir, S., & Stamkou, E. (2011). Breaking
the rules to rise to power: How norm violators gain power in the eyes of others. Social
Psychological and Personality Science, 2(5), 500-507.
Wagner, Richard K., and Robert J. Sternberg (1985), Practical intelligence in real-world pursuits:
The role of tacit knowledge. Journal of Personality and Social Psychology, 49 (2), 436–58.
63
Wakslak, C. J., Smith, P. K., & Han, A. (2014). Using abstract language signals power. Journal
of personality and social psychology, 107(1), 41.
Waytz, A., Chou, E. Y., Magee, J. C., & Galinsky, A. D. (2015). Not so lonely at the top: The
relationship between power and loneliness. Organizational Behavior and Human Decision
Processes, 130, 69-78.
Winter, D. G. (1988). The power motive in women—and men. Journal of Personality and Social
Psychology, 54, 510–519.
Zitek, E. M., & Tiedens, L. Z. (2012). The fluency of social hierarchy: the ease with which
hierarchical relationships are seen, remembered, learned, and liked. Journal of Personality and
Social Psychology, 102(1), 98.
64
Table 1: Summary of Studies
Purpose
Design
Sample size
Measures
Key findings
Study 1:
Test H1 with brand
logos
One factor, between-
subjects
200 U.S. participants
Power, competence,
warmth, &
judgmentalness
Medium affected
perceived power &
judgmentalness.
Study 2
Test H1 in a
workplace context
One factor, between-
subjects
201 U.S. participants
Power, competence,
warmth,
judgmentalness, &
perceived age
Medium affected
perceived power
Study 3
Test H1 with
conflicting power cues
One factor, between-
subjects
195 U.S. participants
Power & suitability for
managerial job
Medium affected
perceived power &
suitability
Study 4A
Test H2: Mediating
effect of desire for
proximity
Between-subjects
290 U.S. participants
Power & desire for
social proximity
Desire for social
proximity mediates the
effect of medium on
perceived power
Study 4B
Test H2: Mediating
effect of desire for
proximity
Between-subjects
290 U.S. participants
Power & desire for
social proximity
Desire for social
proximity mediates the
effect of medium on
perceived power
Study 5
Test H2 using
mediation-by-
moderation design
Two factors, between-
subjects
357 U.S. participants
Power
Medium affected
perceived power only
in no-distance
information condition
Study 6
Test H1 with zoom
profile
within-subjects
197 U.S. participants
person choice
Medium affected
person choice
Study 7A
Test H3 with brand
logo
Between-subjects
199 U.S. participants
Medium choice
Power affected
medium choice
Study 7B
65
Test H3 with brand
logo
Between-subjects
199 U.S. participants
Medium choice
Power affected
medium choice
Figure 10. Forest plot of the effect sizes (Cohen’s d) of medium (visual vs. verbal) on perceived power in Studies 1-
4 using fixed effects. The diamond represents the pooled effect size across studies (calculated using a fixed effects
model) and circles represent the effects of individual studies. Error bars and values in brackets indicate 95%
confidence intervals.
Additional demographic information about the experiments
Participants in all the experiments were from the United States. There were no other a-priori
limitations on the sample. Payment ranged between $0.25 to $0.50 for participant. Experiment 6
was run on Prolific. All other experiments were run on MTurk.
66
Experiment 1: Two hundred participants (Females = 105, Males = 95; Mage = 39.28, SD = 12.56).
English proficiency was measured with a binary question (are you a native English speaker?
yes/no). 196 participants reported they are native English speakers, 4 not.
Experiment 2: Two hundred one participants (Females = 108, Males = 92, 1 did not report
gender; Mage = 36.26, SD = 11.63). English proficiency was measured with a binary question (are
you a native English speaker? yes/no). 195 native English speakers, 6 not.
Experiment 3: One hundred and eighty-eight participants (82 females and 106 males; Mage =
40.07, SD = 13.4). English proficiency was measured on a 5-points scale (1=basic,
2=intermediate, 3=advanced, 4=fluent, 5=native). The average English proficiency of the
participants was 4.89, std = .34.
Experiment 4A: Two hundred and ninety MTurk workers (Mage = 39.9, SD = 12.87; 143 females,
145 males; 2 participants reported “other” for gender). English proficiency was measured on a 5-
points scale (1=basic, 2=intermediate, 3=advanced, 4=fluent, 5=native). The average English
proficiency of the participants was 4.83, std = .55. Level of education was measured on a 5-
points scale (1=some high school, 2=high school diploma, 3=some college, 4=college graduate,
5=postgraduate degree). The average education level was 3.76, std = .847. The ethnic
background of the participants was diverse: 5 Indians/native Americans, 37 Asians,19 blacks, 13
Hispanic/Latino, 3 Middle-Eastern, 222 White, and 1 “other”.
67
Experiment 4B: Two hundred and ninety MTurk workers (Mage = 40.19, SD = 11.95; 149
females, 140 males; 1 participant reported “other” for gender) . Level of education was measured
on a 5-points scale (1=some high school, 2=high school diploma, 3=some college, 4=college
graduate, 5=postgraduate degree). Mean level of education was 3.69, std = .93. English
proficiency was measured on a 5-points scale (1=basic, 2=intermediate, 3=advanced, 4=fluent,
5=native). The average English proficiency of the participants was 4.96, std = .207. The ethnic
background of the participants was diverse: 1 Indians/native Americans, 32 Asians,22 blacks, 11
Hispanic/Latino, 1 Middle-Eastern, 234 White.
Experiment 5: 357 Prolific workers (Mage = 36.57, SD = 12.77; 189 females, 162 males; 6
participant reported “other” for gender). Level of education was measured on a 5-points scale
(1=some high school, 2=high school diploma, 3=some college, 4=college graduate,
5=postgraduate degree). Mean level of education was 3.78, std = .99. English proficiency was
measured on a 5-points scale (1=basic, 2=intermediate, 3=advanced, 4=fluent, 5=native). The
average English proficiency of the participants was 4.90, std = .34. The ethnic background of the
participants was diverse: 37 Asians, 38 blacks, 17 Hispanic/Latino, 1 Middle-Eastern, 255
White, and 7 “other”.
Experiment 6: 197 MTurk workers (Mage = 40.41, SD = 12.49; 98 females, 99 males). Level of
education was measured on a 5-points scale (1=some high school, 2=high school diploma,
3=some college, 4=college graduate, 5=postgraduate degree). Mean level of education was 3.59,
std = .86. English proficiency was measured on a 5-points scale (1=basic, 2=intermediate,
3=advanced, 4=fluent, 5=native). The average English proficiency of the participants was 4.96,
68
std = .19. The ethnic background of the participants was diverse: 8 Asians, 18 blacks, 8
Hispanic/Latino, 1 American Indian, and 170 White.
Experiment 7A: 199 Mturk workers (Mage = 40.54, SD = 13.28; 103 females, 95 males; 1
participant reported “other” for gender). English proficiency was measured on a 5-points scale
(1=basic, 2=intermediate, 3=advanced, 4=fluent, 5=native). The average English proficiency of
the participants was 4.93, std = .24.
Experiment 7B: 179 Mturk workers (Mage = 36.64, SD = 13.12; 92 females, 85 males; 2
participant reported “other” for gender). English proficiency was measured on a 5-points scale
(1=basic, 2=intermediate, 3=advanced, 4=fluent, 5=native). The average English proficiency of
the participants was 4.86, std = .52.
... While our research examined the color saturation of actual products, their packaging, and advertisements, we did not explore other marketing-related variables. Future research can also test whether the color saturation applied to words, like brand names or slogans, impacts perceptions of a product's efficacy, as words may hold greater power than images (Amit, Danziger, and Smith 2022). Research can also examine the potential interaction of logo placement with color saturation. ...
Article
Consumers use observable cues, like color, to help them evaluate products. This research establishes that consumers infer greater product efficacy from higher color saturation across seven lab experiments (n = 2,745), a web scraping study, and a field experiment. The studies provide evidence that this belief stems from learned associations between color saturation and potency and is applied to both consumable and durable products. Moreover, consumers overgeneralize this intuition beyond a product’s actual color to a product’s packaging color and the background color used in its advertisements. Two studies support the proposed process with evidence via moderation, while another study identifies consumption goal as a boundary condition, such that high saturation decreases perceived efficacy and purchase intent when consumers search for a gentle (vs. strong) product. The effect is not limited to pre-purchase perceptions but also influences perceptions after actual product use. The effect is established across six hues while holding color lightness constant and has multiple downstream consequences, including purchase intent and consumption amount. The findings have implications for marketers who make product design choices like color choices for products, their packaging, and advertisements, and in instances where consumers may be harmed from underuse or overuse.
... To prevent participants misunderstood the context of the questionnaire, pictures and short sentences are used in the questionnaire. Combination of pictures and simple sentences found to be effective in delivering information context [30,31] . The language of the questionnaire is also translated to Bahasa Indonesia, adapting to the participants' mother tongue. ...
Article
Full-text available
Workload is crucial in managing and maintaining good performance of human resources and allocations. In an advanced manufacturing industry, human job functions had shifted to cognitive tasks. Thus, cognitive workload evaluation should be used to monitor worker’s workload in optimal condition. Most common tool of cognitive workload tools are perceived measurement, like NASA – TLX questionnaire. Despite of its sensitivity to capture workload felt by the workers, this subjective measurement was prone to bias. Objective measurement utilizing biometrics data of the human body during working state was useful to eliminate bias. Cardiac biometrics were one of the many that were closely related to mental activity changes. The objective of this study was to understand the relationship of cardiac biometrics to perceived workload as an indicator of cognitive workload analysis. The study utilized four biometrics, heart rate, HRV low frequency power, total frequency power and ratio of low and high frequency power, were used to analyzed a one hour long cognitive based study case. The study case was designed in a manufacturing planning context referring to manufacturing aptitude tests, to induce cognition process on 30 participants. The biometrics and NASA – TLX score result of all the participants, were then calculated as effect size standardization before input into random forest regressor model to analyze relationship between cardiac biometrics and perceived workload. The result found a moderate relationship between the two (r2 = 0.576). Features importance also showed the most impactful feature to the model is the effect size of frequency power ratio. However, it is recommended to always consider evaluating multiple cardiac biometrics in workload analysis to ensure good model performance.
... Da una parte si considera l'immagine come ambigua (Finocchi & Perri 2015), una costruzione che, come sostengono i semiologi, non può essere neutrale, ma incarna il punto di vista dell'autore oltre che dello spettatore. Dall'altra l'immagine ha la capacità di restituire immediatezza suscitando reazioni emotive, più forti rispetto alle parole (Amit et al., 2022). Questo non significa che la comunicazione visiva non richieda competenze specifiche, come dimostrano gli studi in ambito educativo è fondamentale l'acquisizione di una vera propria competenza visuale per saper leggere e scrivere con l'immagine (K dra & Žakevi i t , 2019; Scarnici, 2019). ...
Article
Full-text available
The evolution of technologies has led to a change in going to redefine spaces and places to live in our life. Media languages and technologies can become a valid tool to promote a critical and conscious reflection towards digital. Therefore, in this contribution, the research activity carried out within the project called SILVER. The project main objective is to promote community welfare through the development of empowerment in young and old people belonging to the Settimo Torinese area. Specifically, we will focus on the first phase of the project, which provided the realization of narrative workshop with young high school students in the Settimo Torinese area, during the 2020 lock down. L'evoluzione delle tecnologie ha determinato un cambio di prospettiva an-dando a ridefinire spazi e luoghi del vivere quotidiano. I linguaggi mediali e le tecnologie possono diventare un valido strumento per promuovere una riflessione critica e consapevole verso il digitale. Pertanto, in questo contri-buto, verrà presentata l'attività di ricerca svolta all'interno del progetto SILVER , il cui principale obiettivo è di promuovere il welfare di comunità attraverso lo sviluppo di empowerment in giovani e anziani appartenenti al territorio di Settimo Torinese. Nello specifico ci si soffermerà sulla prima fase del progetto, che la realizzazione di laboratori narrativi con i giovani studenti delle scuole superiori del territorio di Settimo Torinese durante il lock down del 2020. * Il presente lavoro è frutto della collaborazione delle tre autrici ai quali si attribuiscono le seguenti parti: par. 1 e 7 (Barbara Bruschi); par. 2 e 3 (Manuela Repetto); par 4, 5 e 6 (Melania Talarico).
Article
Purpose Marketing Technology (Martech) is the cornerstone of creating digital experiences and interactive marketing, providing consumers with high experiential value. Drawing on the mindfulness theory, this study aims to explore how to achieve close psychological distance and experiential value in Martech servicescape (such as augmented reality [AR]). Design/methodology/approach We employed mixed methods research to clarify the research question. In Study 1, we conducted a systematic literature review of psychological closeness (PC) using a bibliographic coupling approach, identifying gaps in the research stream and discussing the research implications for the interactive marketing field. In Study 2, we used a task-based laboratory assessment to empirically verify our hypotheses and research framework. Two virtual try-on environments, AR and non-AR (e.g. traditional webpage browsing), were applied in a virtual fitting context. The two e-shopping environments were directly compared in terms of their moderating effects on the relationships among the mindfulness-oriented MarTech servicescape, PC and experiential value. Findings This study elucidates the antecedent of close psychological distance formation, indicating that the features of the mindfulness-oriented Martech servicescape – vivid sensory experience, consumer-focused shopping information and autonomous navigation, then result in creating experiential value. Moreover, this study also revealed that compared to a non-AR e-shopping environment, AR makes the better effect of the mindfulness-oriented Martech servicescape driving experiential marketing. Originality/value This study extends the research stream on mindfulness-oriented service to the Martech servicescape (e.g. AR try-on). In this way, this study’s findings will contribute to clarifying the interactive elements and design principles of mindfulness-oriented service in the Martech servicescape. By establishing the association between these three theoretical perspectives—mindfulness-oriented service research stream, construal level theory and experience economy paradigm—the study provides valuable insights into how Martech can enhance experiential marketing. Such research insights can help digital marketing managers shape appropriate Martech servicescape for effective experiential marketing.
Article
The low and declining level of political trust in the UK is well documented but less is known about how citizens form trust judgements and how politicians can influence perceptions of trustworthiness through social media. This article addresses these important questions using a novel combination of content analysis and survey research, operationalising academic theory on political trust within the context of Facebook communication through a new lens. The findings offer a unique insight into how trustworthiness is conveyed on social media and the types of content that display competence, integrity and authenticity. UK citizens’ perceptions of MP communication are tested in an original survey using embedded Facebook content, allowing key features of high- and low-trust posts to be identified.
Chapter
With the popularity of mobile media devices and the expansion of the audience of social media software, the role of social media in marketing promotion is gradually valued by people. Pictures are an essential carrier and means of publicity in advertising. There are many previous studies on pictures and the effects of pictures in advertising, but these studies rarely link the attributes of pictures with consumers’ behavior and psychology. This paper aims to Start with the consumption habits of consumers and the expected price of products. Besides, this paper discusses the influence and publicity effect of close-up pictures and group portrait pictures in advertisements. In this article, we collected data on consumer preferences and analyzed the different advertising effects of different types of pictures on consumers with different consumption habits and expected prices. Finally, we concluded that there is a significant relationship between the two. This paper hopes that this research while enriching the research field, can provide practical suggestions and help real enterprises in social media advertising.
Article
Full-text available
This article lays out the foundation of a new language for easier written communication that is inherently reader-friendly and inherently international. Words usually consist of strings of sounds or squiggles whose meanings are merely a convention. In Icono , instead, they typically are strings of icons that illustrate what they stand for. “Train,” for example, is expressed with the icon of a train, “future” with the icon of a clock surrounded by a clockwise arrow, and “mammal” with the icons of a cow and a mouse—their combination’s meaning given by what they have in common. Moreover, Icono reveals sentence structure graphically before, rather than linguistically after, one begins reading. On smartphones and computers, writing icons can now be faster than writing alphabetic words. And using simple pictures as words helps those who struggle with conditions like dyslexia, aphasia, cerebral palsy, and autism with speech impairment. Because learning its pronunciation or phonetic spelling is optional rather than a prerequisite, and because it shows what it says, Icono is bound to be easier to learn to read—and then easier to read—than any other language, including our own.
Article
This research reveals how a fundamental and pervasive psychological state, feeling powerful, asymmetrically impacts consumers’ construction of and response to communications. For senders, power reduces consumers’ need-for-justification and lowers the degree of support they seek and use to construct their communications. This lowered degree of support is evidenced by reduced information search, the use of fewer rational-based arguments, and a greater reliance on more concise language. In contrast, for receivers, power increases consumers’ expectations for others to justify their positions. As a result, high-power receivers require a greater degree of support in communications from others. Based on a need-for-justification mechanism, the current work derives and demonstrates theoretically driven boundary conditions (e.g., attenuation when a heightened need-for-justification or support already exists) of this relationship. Together, these results provide new insights into how power influences consumers’ need-for-justification and how this need affects the ways that consumers construct and respond to communications.
Article
Full-text available
The motivation, planning, production, comprehension, coordination, and evaluation of human social life may be based largely on combinations of 4 psychological models. In communal sharing, people treat all members of a category as equivalent. In authority ranking, people attend to their positions in a linear ordering. In equality matching, people keep track of the imbalances among them. In market pricing, people orient to ratio values. Cultures use different rules to implement the 4 models. In addition to an array of inductive evidence from many cultures and approaches, the theory has been supported by ethnographic field work and 19 experimental studies using 7 different methods testing 6 different cognitive predictions on a wide range of subjects from 5 cultures.
Article
Full-text available
Female entrepreneurs have been found to face disadvantages when compared with male entrepreneurs, especially in acquiring the financial resources needed to sustain and grow their ventures. Across three studies, we examine how disparities in funding outcomes may be due to differences in how entrepreneurs communicate their ventures, whereby female entrepreneurs have a tendency to use more concrete language when describing their ventures than their male counterparts. We find that the use of abstract speech affects investors' perceptions of which ventures are oriented toward long-term growth and scalability, which in turn affects the likelihood that a venture will receive investment. We conclude with a discussion of the important role of communication style as a key mediating mechanism in influencing investor cognition.
Article
Full-text available
Although powerlessness is a pervasive experience for employees, prior social power research has predominantly focused on consequences of powerfulness. This has led to contradictory predictions for how experienced powerlessness influences employees’ social perceptions and behaviors. To resolve this theoretical tension, we build on Social Distance Theory (Magee & Smith, 2013) to develop a theoretical model suggesting that experienced powerlessness reduces social closeness and subsequently causes social disengagement behaviors both at work (reduced helping, increased interaction avoidance) and at home (increased withdrawal). Our model also elucidates the processes that cause powerlessness to reduce social closeness, demonstrating that employees’ affiliation motive and their expectation of others’ interest in affiliating explain this relationship. We further propose that the effect of powerlessness on social closeness will be stronger for employees high (vs. low) in political skill because these employees are more attuned to workplace power dynamics. We find support for our model in an experience‐sampling field experiment and two experimental scenario studies. Our research clarifies the effects of powerlessness on social closeness and organizationally‐relevant downstream consequences, qualifies dominant assumptions that the powerless always behave in ways opposite those of the powerful, and demonstrates the importance of political skill as a moderator of power's effects. This article is protected by copyright. All rights reserved
Article
Work-from-home and remote work arrangements are increasingly common. As a result, much business communication is taking place via computer-mediated means. In two experiments, the effect of emojis in business email is explored: their effect on perceptions of the leader who sends the email, perceptions of the email itself, and the email within the communication context. Study 1 found that emails with emojis led to positive perceptions of a leader’s likability and effectiveness, but only on the part of male recipients; female recipients rated a leader using emojis as less effective, with no difference in likability. In study 2, females perceived emails with emojis as more positive but also less appropriate for the workplace, although those who worked in informal workplaces showed a less pronounced effect of appropriateness. It is clear that leaders should consider both the audience and the workplace communication climate before using emojis in emails.
Book
During its long history the problem of reducing language to writing, and conversely that of interpreting written signs as language, has found a variety of solutions which still exist in the form of different writing systems. Written by a leading expert, this new textbook provides an accessible introduction to the major writing systems of the world, from cuneiform to English spelling. Florian Coulmas presents detailed descriptions of the world's writing systems and explains their structural complexities as well as the intricate relationship between written and spoken language. The book also provides a clear and engaging account of the history of writing and its consequences for human thought and literate society. This illustrated textbook includes questions for discussion at the end of each chapter, and an up-to-date explanation of theoretical issues. Clearly organised and engagingly written, it is the ideal textbook for use on courses on writing systems.
Chapter
Sound symbolism is the study of the relationship between the sound of an utterance and its meaning. In this interdisciplinary collection of new studies, twenty-four leading scholars discuss the role of sound symbolism in a theory of language. They consider sound symbolic processes in a wide range of languages from Europe, Asia, Africa, Australia, and North and South America. Beginning with an evocative typology of sound symbolic processes, they go on to examine not only the well-known areas of study, such as onomatopoeia and size sound symbolism, but also less frequently discussed topics such as the sound symbolic value of vocatives and of involuntary noises, and the marginal areas of 'conventional sound symbolism', such as phonesthemes. The book concludes with a series of studies on the biological basis of sound symbolism, and draws comparisons with the communication systems of other species. This is a definitive work on the role of sound symbolism in a theory of language.
Article
Across seven studies, we investigated how people's motivation to signal a proximity or distance orientation affects their choice of visual versus verbal means of communication. To explore this question we asked people to communicate using visual or verbal means of representation within diverse contexts (friendship: Studies 1a–1b, 4, and 5, workplace interactions: Studies 2a–2b, and professional websites: Study 3). Across all studies we found that people prefer visual (versus verbal) means of communication when aiming to signal a proximity rather than distance orientation towards the recipient of the message. More broadly, we suggest that people are active agents who use different mediums in a strategic way (conscious or not) in order to dynamically influence distance: visual representations are used to signal preference to reduce distance, and verbal representations to signal preference to increase distance.
Article
Words are part of almost every marketplace interaction. Online reviews, customer service calls, press releases, marketing communications, and other interactions create a wealth of textual data. But how can marketers best use such data? This article provides an overview of automated textual analysis and details how it can be used to generate marketing insights. The authors discuss how text reflects qualities of the text producer (and the context in which the text was produced) and impacts the audience or text recipient. Next, they discuss how text can be a powerful tool both for prediction and for understanding (i.e., insights). Then, the authors overview methodologies and metrics used in text analysis, providing a set of guidelines and procedures. Finally, they further highlight some common metrics and challenges and discuss how researchers can address issues of internal and external validity. They conclude with a discussion of potential areas for future work. Along the way, the authors note how textual analysis can unite the tribes of marketing. While most marketing problems are interdisciplinary, the field is often fragmented. By involving skills and ideas from each of the subareas of marketing, text analysis has the potential to help unite the field with a common set of tools and approaches.