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The COVID-19 pandemic triggered profound social consequences, affecting all aspects of human activity, including education. The process of remote teaching that was implemented in response to this crisis is known as emergency remote teaching and learning (ERTL). The present study focuses on Portuguese parents' perspectives about this process. Data were gathered through an online questionnaire, answered by 203 parents of preschool, basic, and secondary education students (ages 3-18), focusing on self-perceived digital competence, satisfaction with ERTL, and pedagogical activities developed with their children. Parents were moderately satisfied with ERTL but expressed a marked increase in their workload, particularly those working from home. Parents of children in the second cycle of basic education (ages 10-12) were less satisfied with the process. A variety of activities was promoted, responding to different educational levels' characteristics. Results show the importance of promoting parents' digital competence and directing support policies, particularly to parents of younger children (ages 3-12), and raise concerns about equity.
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Sustainability2022,14,301.https://doi.org/10.3390/su14010301www.mdpi.com/journal/sustainability
Article
LearninginTroubledTimes:Parents’Perspectiveson
EmergencyRemoteTeachingandLearning
FilipaSeabra
1,
*,MartaAbelha
1,2,3
,AntónioTeixeira
1,4
andLuísaAires
1
1
LE@D,DepartamentodeEducaçãoeEnsinoaDistância,UniversidadeAberta,4200055Porto,Portugal;
mabelha@upt.pt(M.A.);antonio.teixeira@uab.pt(A.T.);Laires@uab.pt(L.A.)
2
CEIS20–Centreof20thCenturyInterdisciplinaryStudies,UniversityofCoimbra,
3000186Coimbra,Portugal
3
PortucalenseInstituteforHumanDevelopment,PortucalenseUniversity,4200072Porto,Portugal
4
CFUL,UniversidadedeLisboa,1269001Lisbon,Portugal
*Correspondence:Filipa.seabra@uab.pt
Abstract:TheCOVID19pandemictriggeredprofoundsocialconsequences,affectingallaspectsof
humanactivity,includingeducation.Theprocessofremoteteachingthatwasimplementedin
responsetothiscrisisisknownasemergencyremoteteachingandlearning(ERTL).Thepresent
studyfocusesonPortugueseparents’perspectivesaboutthisprocess.Dataweregatheredthrough
anonlinequestionnaire,answeredby203parentsofpreschool,basic,andsecondaryeducation
students(ages3–18),focusingonselfperceiveddigitalcompetence,satisfactionwithERTL,and
pedagogicalactivitiesdevelopedwiththeirchildren.ParentsweremoderatelysatisfiedwithERTL
butexpressedamarkedincreaseintheirworkload,particularlythoseworkingfromhome.Parents
ofchildreninthesecondcycleofbasiceducation(ages10–12)werelesssatisfiedwiththeprocess.
Avarietyofactivitieswaspromoted,respondingtodifferenteducationallevels’characteristics.
Resultsshowtheimportanceofpromotingparents’digitalcompetenceanddirectingsupport
policies,particularlytoparentsofyoungerchildren(ages3–12),andraiseconcernsaboutequity.
Keywords:COVID19;emergencyremoteteachingandlearning(ERTL);educationalconsequences;
parents’perspectives;Portugal;preschooleducation;basiceducation;secondaryeducation
1.Introduction
Sincetheturnofthemillennium,therewasconsiderableworldwideadvancement
towardsuniversalaccesstobasic/primaryeducationforallchildren.Ensuringinclusive
andequitablequalityeducationandpromotinglifelonglearningopportunitiesforallis
thefourthsustainabledevelopmentgoal—QualityEducation(SDG4)—includedinthe
2030Agenda[1].Thetrainingandempowermentofindividuals,basedontheprinciples
ofhumanrightsandsustainabledevelopment,isthecoreofSDG4,whichaimstoexpand
theopportunitiesofthemostvulnerablepeopleonthepathtodevelopment.
Inthisregard,itshouldbeemphasizedthatPortugalattachescentralimportanceto
lifelongeducation,training,andqualification,seekingtoreversehistoricaldelaysand
exclusions,withdirectimpactsonpeople’swellbeing,economicperformance,fighting
poverty,promotingequalityandsocialcohesion,citizenship,andtheenvironment.
Therefore,SDG4QualityEducationisrecognizedasaprioritygoalandatransversal
pathwaytoachieveseveralotherSustainableDevelopmentGoals[2].
However,bytheendof2019,SDG4ofthe2030Agendawasfarfrombeingachieved
worldwide,since,accordingtoUNESCO[3],itwasexpectedthatby2030oneinsix
citizensbetween6and17yearsoldwouldstillbeoutofschool.Thissituationwas
worsenedbytheworldwidedisseminationoftheCOVID19virus,whichledtothe
physicalclosureofschoolsallovertheworld(frompreschooltohighereducation)asa
Citation:Seabra,F.;Abelha,M.;
Teixeira,A.;Aires,L.Learningin
TroubledTimes:Parents’
PerspectivesonEmergencyRemote
TeachingandLearning.
Sustainability2022,14,301.
https://doi.org/10.3390/su14010301
AcademicEditors:DiegoMonferrer,
AlmaRodríguezSánchezandMarta
EstradaGuillén
Received:21November2021
Accepted:24December2021
Published:28December2021
Publisher’sNote:MDPIstays
neutralwithregardtojurisdictional
claimsinpublishedmapsand
institutionalaffiliations.
Copyright:©2021bytheauthors.
LicenseeMDPI,Basel,Switzerland.
Thisarticleisanopenaccessarticle
distributedunderthetermsand
conditionsoftheCreativeCommons
Attribution(CCBY)license
(https://creativecommons.org/license
s/by/4.0/).
Sustainability2022,14,3012of19
waytomitigatethespreadoftheCOVID19pandemic,thusplacingSDG4ofthe2030
Agendafurtherfrombeingachieved.AstheCOVID19pandemicforcedschoolsinto
lockdown,affectingthemajorityofchildreninschooling[4],educationwasoneofthe
manyaspectsofsocial[5]lifewhichhadtoadaptswiftlytodireandunexpected
conditions[6–8].InthespecificcaseofPortugal,thephysicalclosureofallschoolswas
determinedon13March2020,andimplementedon16March2020,whichledtotherapid
transitionfromeducationdesignedentirelyforfacetofacedeliverytodigitallymediated
education,inorderforPortuguesechildrenandyouthtobeabletocontinuetheir
educationandtrainingprocesses,evenifconfinedtotheirhomes[9].
Thisvastexperimentoftransitiontodigitallymediatededucationisnowknownas
emergencyremoteteachingandlearning[10,11].Wehavearguedbeforethattheuseof
theexpression“distanceeducation”torefertothesepractices[9],whichwere
implementedunderverylimitedconditions,canleadtofurtherstigmatizationofquality
distanceeducation,whichrequiresappropriateplanning,teachertraining,curriculum
adaptation,amongotherconditionsthatwereimpossibletomeetinthesituation
educationalsystemsmetwhenfacedwiththelockdowns[9,12].Instead,inasituation
wheretheprioritywassimplytomaintainsomeformofcontinuityofeducation[13],
despiteallthechallengesandlimitedresources,governments,schools,andteachersrose
totheoccasion,quicklyimplementingERTL.
Avastnumberofstudiesaroundtheglobehaveconsideredtheemerging
educationalchallengesposedbytheCOVID19pandemic.Evenconsideringthe
Portuguesereality,severalstudieshavealreadybeenproduced[9,14–20].However,those
studieshavefocusedmainlyontheperspectiveofteachersandschools,which,albeit
fundamental,leavesoutthefundamentalroleplayedbytheotherdenominatorinthis
complexequation:studentsandparents’perspectives.Wealsoconsideracontextualized
analysistobevaluable,giventhefactthatnotonlythepandemicaffecteddifferentparts
oftheworldatdifferenttimesandintensities,butalsothatnationalandlocaleducational
responsestoschools’closingswerenotuniversal.
Thisisalsoanunderexploredpointofviewininternationalstudies[21–24].
Additionally,thereisalackofresearchconcerningonlinelearningintheearlyyears[25–
27].Inthepresentstudy,weintendtoaddresssomeoftheselimitationsbypresentingthe
perspectivesofPortugueseparentsofchildrenbetweentheagesof3and17about
emergencyremoteteachingandlearningthattookplaceinaninitialstageoftheresponse
toschools’closings.
Inthefaceofthissituation,ourstudyintendedtoanswerthefollowingquestion:
whataretheperspectivesofparentsofchildreninvolvedinERTLduringtheCOVID19
pandemicregardingthisexperience?Weintendedtodescribeparents’perspectivesof
ERTL,includingabroadagerangeofthechildreninquestion.Inparticular,wewere
interestedinunderstandingparents’levelsofsatisfactionwiththeprocessofERTLand
incharacterizingthetypesofteachingpracticesthatweretakingplacewiththeirchildren
duringtheperiodinquestion—anearlystageoftheimplementationofERTL.Wealso
gathereddataconcerningparents’demographiccharacteristics,worksituation,andself
perceivedlevelsofcompetence,sinceevenatsuchanearlytimeintothisunprecedented
educationalexperience,weunderstoodthoseaspectsmightmakeadifferenceinhow
parentsperceivedandfacedthischallenge.Webelievehavingamoredetailedknowledge
ofhowthisprocesstookplaceandhowitwasperceivedbyparentsmaybeuseful,not
onlyinunderstandingthecurrentsituationandthechallengesthe“newnormal”still
posestoeducation,butalsotobetterprepareforfutureperiodsofschoollockdowndue
tothispandemic,oranyotheremergency,andhowbettertosupportparentsthrough
them.
Tocontextualizeourstudy,wewillpresentabriefanalysisoftheconceptof
emergencyremotelearningandhowithasbeenimplementedinPortugalduringthe
COVID19pandemic,presentabriefliteraturereviewofstudiesfocusingonparents’
perspectivesconcerningemergencyremoteteachingandlearning,andanalyzeworks
Sustainability2022,14,3013of19
focusingonyoungerchildreninERTL,astheypresentchallengestoimplementingthis
methodology,whichareparticularlydemandingtoparents.
1.1.EmergencyRemoteTeachingandLearning
ERTLisfundamentallydifferentfromonlinelearning[11],sinceitisanimpromptu
responsetoextraordinarycircumstances,ratherthanaplanneddecision,taking
advantageofallthefeaturesonlinelearninghastooffer.Thechoicetoavoidapplyingthe
expression“onlinelearning”tothisexperienceisalsoonewithpoliticalimplications,asa
tendencytoassesstheseexperimentalandunpreparedapproachesassuchmaycasta
detrimentallightononlinelearningpractices.Effectiveonlinelearningrequiresseveral
complicatedandbalanceddecisionsaboutseveralaspects,includingmodality,pacing,
studentinstructorratio,pedagogy,theroleofonlineassessment,instructorroleonline,
studentroleonline,onlinecommunicationsynchrony,andsourceoffeedback—allof
whichrequireplanning.Unlikeonlinelearning,ERTLemergedasahastyandnecessary
responsetoacrisis,shiftingactivitiesandcurriculaplannedforfacetofaceeducationto
distanceenvironments,withoutthenecessaryplanningorconditions,including
infrastructureorteachertraining[9].
ThePortugueseeducationalsystemrespondedtoCOVID19inawaythatis
fundamentallysimilartootherEuropeancountries.Asaresultoftherisingconcern
amongstfamiliesandpublicopinion,theGovernmentdecreedtheclosingdownofall
educationalinstitutionsstartingon16March2020.Followingthatswiftdecision,several
exceptionalfamilysupportmeasureswereimmediatelyputinplace.Thissupportwas
dueincasesofassistancetochildrenorotherdependentsunder12yearsold,or,inthe
caseofassistancetochildrenordependentswithdisabilitiesorchronicillness,without
agelimit.Itshouldbenotedthatthissupportreachedasmanyas201,000familiesin2020
[28].
Atthesametime,educationalinstitutionshadtoundergoadramaticshiftand
implementERTL.Fromonemomenttothenext,parentsandteacherswereconfronted
withatotallynewscenario.Justafewmonthsearlier,manywerediscussingbanningthe
useofmobiledevicesinclassrooms.Now,theyhadrapidlymovedtoaskformoredigital
devicesandbroadbandInternetconnectionsfortheirchildren.Infact,theeducational
communitieswereconfrontedforthefirsttimewiththeimplicationsofdigitalexclusion
inthenetworkedsociety.
TheliteratureidentifiesfourphasesintheeducationalresponsetoCOVID19[29,30].
Thefirstphasecanbedescribedasarapidtransitiontoremoteteachingandlearning.In
Portugal,educationalinstitutionsweregivenonlyfourweekstoensurethatallregular
teachingactivitiesplannedforbeingdeliveredinpersonwouldbetransferredtoanonline
learningenvironment.
Awareofthelevelofunpreparednessoftheinstitutionsforthisrapidtransitionand
uponthepressureofSchoolBoards,theMinistryofEducationcreatedthewebsite
“SupportforSchools”,providingvaluableinformationanddocuments,teaching
materials,andlearningresourcestoallstakeholders.Inaddition,thedocument“Guiding
PrinciplesfortheImplementationofDistanceEducationatSchools”[31]wasissued.
Basedonthesuggestionsandrecommendationspresentedintheofficialguidelines,
schoolswereaskedtodesignDistanceTeachingPlans,implementingtheprinciples
accordingtotheirlearningcontexts.Asaresult,manycommunitiesofteachersatthe
schoollevelemerged,playingasignificantroleinorganizingtheprocess[9].
Theseefforts,however,couldhardlymeetthecomplexityandscopeofthetransition
process.Firstly,institutionsandfamilieswereconfrontedwithashortageofdigital
devicesandinsufficientaccesstobroadbandInternetconnection[32].Accordingtoa
studyconductedbytheeducation’snationalcouncil,almosteveryschoolmanager(92%)
agreedwiththisclaim.Mostofthem(80%)concludedthatthisfactoraffectedthequality
oftheworkdone[19].Nevertheless,althoughtransversal,thiselementdidnotaffectthe
institutionsequally,dependingoneachgeographic,social,andeconomiccontext.Local
Sustainability2022,14,3014of19
institutionsandorganizationsacrossthecountryhelpedalleviatethissituationproviding
studentsinneedwithresources—suchascomputersandInternethotspots—which
allowedthemtoparticipateinERTL[9].
Secondly,itbecameclearhowthelowlevelofdigitalcompetencesbothofteachers
andeducatorsandofstudentsandtheirparentsaffectedthequalityandefficiencyof
education.Forabout41%ofschoolmanagersand47%ofteachers,emergencyremote
teachinghasbeenaffectedbytheinadequacyofteachers’digitalcompetences.Likewise,
themajorityofschoolmanagers(79%)andteachers(80%)indicatethatremoteemergency
educationwasaffectedbythelackofadequatetrainingofstudentsandfamiliesintheuse
ofdigitalresources[18].
ThisexplainsthepredominanceofsynchronousvideocommunicationinERTL
[29,30,33],aphenomenonidentifiedgloballyandreferredtoas“zoomism”[15].Formost
Portugueseteachers,thesynchronoussessionswereaneffectivewaytodelivercontent
withouthavingthetime,themeans,ortheknowledgetoapplyamoreelaboratelearning
design.Infact,fewteachersusedthesesessionstopromotediscussion,interaction,and
socialization[18].
TheliteraturedescribesasecondphaseintheimplementationofERTL,underthe
title“(re)addingthebasics”[29,30].Thisrelatestoamorematuremomentintheprocess
whenconcernswithquality,suchascoursedesign,equityandaccessibility,oracademic
integrity(re)emergeintotheERTLpracticesalreadyinplace[29,30].InthePortuguese
case,thislatterphasecoincidedwithseveralactionstakenbothattheofficiallevelbythe
MinistryofEducationinalliancewithotherpublicinstitutions,andattheunofficiallevel
bytheeducationalcommunities,professionalassociationsandothernongovernmental
organizationsactingindependently.Worthmentioningthejointinitiativeofthe
GovernmentandtheUniversidadeAberta(OpenUniversity,Aberta,Portugal)which
deliveredamassiveopenaccesscourse(MOOC)to2300teachersfromthebasicand
secondaryeducationondistanceeducation[9].Similarly,theGovernmenttogetherwith
thepublictelevisionnetworkprovidededucationalcontentthroughtelevision,an
initiativedubbed“StudyatHome”.Thiswasintendedtoreachthemostisolatedstudent
populationswhichwereexperiencingdifficultiesinaccessingacomputerandbroadband
Internet.
Eventhoughthereactiontothepandemicwasswift[34],theotherwisevery
centralizededucationalsystemrespondedbyadoptingdecentralizedpoliciesthatrelied
onschools’capacityfordecisionandselforganizationandweremeanttopromote
contextualadaptation.Still,thisattitudemayhaveledtoalackofcoordinationand
inequality,evenifsomeschoolsrosetothechallengewithcreativityandinnovation[9].
However,thegeneralfeedbackabouttheexperiencewaspositive,andstakeholders
highlightedhowERTLhasreinforcedtheimportanceofreflectiveteacherpractice,howit
hasledtorenewedattentiontoassessmentmodelsandpractices,andhowithas
contributedtobringingtherelationshipbetweeneducationalinstitutions,families,and
communitiescloser.
TwosubsequentphasesofERTLhavebeendescribed,namelyphase3—Extended
transitionduringcontinuedturmoilandphase4—Emerging“newnormal”[29,30].
Duringthesephases,activitiesbecomeincreasinglymoreplannedandsupportedby
teachertrainingandeveninfrastructure,asmoretimegoesby,enablingschoolstonot
onlyreacttoacrisisbutrespondonthebasisof(somelevelof)acquiredexperience,
training,andreflection.However,atthemomentofdatagathering,Portugalhadnotyet
reachedtheselevelsofconsolidatedresponse.
AlthoughERTLhasbeendescribedearlyintotheonsetofthisphenomenon,we
believeourpapermayaddtoitsdiscussionbyincludingtheperspectivesofparents,who,
aswewilllaterseeareunderrepresentedinstudiesofthisperiod,andalsobecauseeach
countryhasdevelopeddifferentresponses,hasdifferentpopulations,educationallevels
andevenlevelsofaccesstoequipment,andtherefore,contextualizedstudiesportraying
therealityindifferentcontexts,worldwide,areavaluablecontributiontothestudyofthis
Sustainability2022,14,3015of19
educationalexperience.PreviousstudiesofERTLinthePortuguesecontext,toour
knowledge,havenottakenparents’perspectivesintoconsideration.
1.2.ParentsandEmergencyRemoteTeachingandLearning
Davisandcolleagues[35]referredtoparentsduringtheCOVID19pandemicas
proxyeducators.Theseproxyeducatorswereplacedundertremendousstrain,asthey
hadtoaccumulatetheirpreviousresponsibilitieswithteachingandcaringforthe
children’sindividualneeds.ThiswasaUSAbasedstudy.
Aqualitativestudyofparentsofchildrenpreviouslyonfacetofaceeducation
carriedoutonemonthafterschools’closing[23]foundthatparentsagreedwithschool
closuresandweresatisfiedwiththesupporttheyweregiven.However,theystruggled
withbalancingresponsibilities,keepingtheirchildrenmotivatedtolearn,learning
outcomes,andaccessibility.Balancereferredtobalancingworkandparentingdemands,
butalsothedemandsofdifferentchildren,personalneeds,andfeelingoverwhelmed.The
concernsrelatedtolearnermotivationwereoften,butnotalwaysspecifictotheonline
contextinwhichtheyoccurred.Concernswithaccesswerelinkedtochildrenwithspecial
needs,parents’lackofcontentspecificaswellaspedagogicalknowledge,technological
barriersandneedformorecommunicationwithteachersaswellasresourceorganization.
Lastly,parents’concernswithlearningoutcomesincludedacademicachievement,socio
emotionaldevelopment,andconcernswiththequalityofthecurriculum.
Parentswereconcernedwiththeirchildren’slearning[22,36]anddistrustfulofthe
educationalinstitutions’capacitytoaddressthesituationwithcompetence[36].The
perceivedsupportandabilitiesofteacherswereacknowledged,throughalongitudinal
study,tobethemainpredictorsofparents’schoolsatisfactionduringthelockdown
period[24].
Astudyofparents’attitudescarriedoutinKazakhstan[37]foundolderparents,
parentswithahighereducationallevel,andparentswhoassessedtheirchildren’s
teachers’competencelevelmorefavorablyweremoresatisfiedwithonlinelearning.In
contrast,thosewithalargerfamilywerelesssatisfied.Thereadinessofswitchingtoonline
learningactivitieswasalsoassociatedwithgreatersatisfaction.
ADutchpreliminarystudy[38]foundthatdespiteunanimousconcernwith
children’sschoolwork,therewerecriticalsocialdifferencesinhowparentscopedwith
thisnew“homeschooling”task.Childrenfromadvantagedbackgroundsreceivemore
significantsupportandhaveaccesstomoreresources.Parentswithhighereducationfeel
betterequippedtosupporttheirchildren.Therewerealsodifferencesinperceivedschool
supportbetweenparentsofchildreninacademictrackvs.prevocationalsecondary
education.
Throughaliteraturereview,Lateefandcollaborators[39]wereabletoidentifyfour
recurringthemes.Namely,(i)thereciprocalinfluenceofeachfamilymember’semotions,
(ii)thehigherlevelofpsychosocialstressduringlockdownexperiencedbyparentsin
comparisonwithadultswithoutchildren,(iii)theneedtoprovideparentswithformal
andinformalsupport,and(iv)theneedforfurtherresearchonthepsychosocial
consequencesofpandemicsonchildren.
Parents’stresslevelsduringlockdownincreased[22,35,40,41],andtheirincrease
continuedthroughoutthedayandduringweekdays,onceagainrelatingtotheneedto
jugglechildcareandworkdemands[42].Mothers,youngerparents,parentsofchildren
inemotionaldistress,amongothers,werefoundtobeparticularlyatrisk[41].
Nevertheless,thequalityoftheparentchildrelationshipwasconsideredtohave
increased,particularlyforgirls’parents[22].However,parentalstressduringCOVID19
wasfoundinanotherstudytoincreasetheriskofreducedparentchildrelationship
closeness[43],whichmay,inextremecases,leadtochildmaltreatment[44].
Charlandandcolleagues[45]consideredcurricularimpactsofthissituation,
includinghowparentswereinvolved.Theyrecognizedparentsandfamiliesareoften
forgottenincurricularanalysesandthereforesawtheERTLasanopportunitytorethink
Sustainability2022,14,3016of19
theirrolesincurriculumconceptualization.Parentswereexpectedtotakeonaroleasco
educatorswithoutanypreparation,andoftenwhilemaintainingtheirprofessionalduties.
Theireducationallevelandneedtocontinueworkingwereconsideredcrucialto
understandingtheirperspectivesonthismatter.Lastly,theauthorshighlighttheschools’
rolesinsupportingandtrainingparents,recognizingtheiruniqueneedsandpossibilities,
andestablishingeffectiveschoolparentpartnerships.Inthesamelineofthought,Iyengar
[46]proposesCOVID19tobeanopportunitytorethinktheroleofthecommunityin
education,includingparentalinvolvement,thuscontributingtoenrichingthecurriculum.
Insummary,thestudiesofparents’perspectivesonERTLthusfarhaveshownthis
tobearelevantmatter,withimplicationsconcerningeducation,mentalhealth,and
family.Theyhavealsorevealedthatparentsareconcernedwiththissituationandthat
theirperceptionisinfluencedbyeducationalvariables,suchasthetypeofsupportgiven
duringlockdown,butalsobypersonalcharacteristicsoftheparentsandchildren
themselves.Concernsaboutequityarealsoraisedinthiscontext.Asnodatawerefound
regardingtheperspectivesofPortugueseparents,ourresearchmaycontributeto
increasingtheknowledgeofthisprocessinthisnationalcontext,aswellasestablishing
dialogueswithpreviousresearch,asweproposeinthediscussionsection.
1.3.EmergencyTeachingandLearningandYoungerChildren
BeforetheCOVID19pandemicforcedthemajorityoftheworlds’childrentoleave
brickandmortarschools,therewerealreadydecadesofresearchandexperimentingwith
distancelearningwithk12children,focusingoneffectiveness,studentreadiness,and
descriptionofconcreteexperiences.Students’motivation,readiness,access,accreditation,
andretentionwereacknowledgedaschallengeswhileexpandingaccessandproviding
opportunitiesforhighqualityeducationwereportrayedaspotentialsofthismodality.
However,researchonk12distanceeducationwasstilllimited[47].Wewillnowfocuson
summarizingsomepreviousstudiesconcerningparents’perspectivesabouttheERTL
experiencewithyoungerchildren.
AnalyzingChineseparents’beliefsandattitudestowardsonlinelearning,specifically
parentsofchildreninearlychildhoodeducationduringtheCOVID19pandemic,ranging
betweentheagesofthreeandfiveyears,revealedtheirchildrenwerepredominantly
engagedinonlineeducationforshortperiods—mostlyunder30min,withfrequencies
rangingfromonceaweektomultipletimesaday.Theseparentswerecriticalofonline
learning’squalityandeffectiveness.Difficultiessuchaslackofcontactwithpeers,lackof
selfregulation,lackofalearningatmosphere,andinabilitytofocuswerementioned.This
ledthemtoexpressconcernsaboutthenegativeconsequencesonlineeducationcould
haveontheirchildren’sdevelopment.Anothercriticalaspecttheyuncoveredwasthe
highdemandsthisexperienceplacedontheparentsthemselves,namelyintermsoftime
andofprofessionalknowledge[27].
Similarly,Mangiavacciandcollaborators[22]positedtheimpactofconfinementon
childrendisproportionatelyaffectednotonlythosefromlowerincomeandlower
educationalstatusbutalsoyoungerchildren.Parents’concernabouttheirchildren’s
educationalattainmentdifferedsignificantlyaccordingtothechild’sschoolleveland
whethertheschoolprovidedonlineactivities.
Spiteri[25]addstotheseconcernsbyarguingstudyingathomeaffectsyounger
childrenmorethantheirolderpeersandmayhavemoredetrimentalconsequencesfor
thisagegroup,particularlyasearlychildhoodeducation,whichisfundamentalforthe
achievementoftheUnitedNations2030goalsofsustainabledevelopment[48],relies
extensivelyonhandsonactivities,directexperiences,andfacetofaceinteractionand
care.
Yi,Lau,andLee[49]carriedoutastudywithparentsofkindergartenandprimary
schoolstudentsthreeweeksafterlockdown.Theyfoundmostchildrenwereunableto
independentlyrespondtotheactivitiesschoolsaskedofthem,andexperienced
difficultieswithmotivationandrelatedtothehomeenvironment.Onlinelearning
Sustainability2022,14,3017of19
activitieswereappreciatedbyparents,whovaluedonlineinteractionandsupport,aswell
asflexibleworkarrangementsandgovernmentsubsidiestohelpthemaddresstheir
children’sneeds.
Studiescarriedoutwithparentsofyoungerchildrenhighlightparticularchallenges
facedbythisdemographicandencouragetheirinclusioninoursample.Webelieve
havingencompassedabroadrangeofchildren’sagesisarelevantcontributionofthe
presentstudy.
Thestudiesanalyzedinthissectionhelpinbetterunderstandingoneofthecritical
dimensionsofERTL,astheyhighlightthemediatingroleofparentsofchildrenand
adolescentsduringtheglobalschoolclosureinthefirstphaseoflockdown.Thedigital
divideintheaccessandtheuseoftechnologiesandtheInternetinfamilieswithlower
technological,economic,andeducationalcapital;theoverburdeningoffamilieswith
youngerchildrenandwithspecialeducationalneedsduringthelockdown;aswellasthe
needforfurtherresearchontheroleoffamiliesasprivilegedpartnersintheeducational
processinschools,aredimensionsofthecomplex,multifaceted,andspecificreality
experiencedbyparentsofyoungerchildreninthiscriticalperiod.
2.MaterialsandMethods
Dataweregatheredbetween13Apriland14May2020,approximatelyonetotwo
monthsaftertheschools’closing,throughanonlinequestionnaireincludingclosedand
openquestions.ThequestionsanalyzedinthepresentarticlearereplicatedinAppendix
A.Inthepresentarticle,wefocusexclusivelyontheclosedquestions,whichweresubject
tostatisticalanalysisusingSPSS37.Duetothenoveltyofthesituation,andlackof
previousstudiesatthetimeofdatagathering,theauthorsoptedforanexploratorystudy,
aimingtodescribethesituationasitwasunfolding,ratherthantestingprevious
hypotheses.
Therespondentswere203parentsorcaregiversofchildrenenrolledinpreschool,
basic,orsecondaryeducation(ages3through18)inPortugueseschools.Thesamplewas
derivedbyconvenience,bydisseminatingthequestionnaireonlineonFacebookgroups
relatedtoparentingandeducation.Theresultingsampleincludesparentsfromallthe
countries’regions,includingthearchipelagos.However,itseemstoincludea
disproportionatenumberofmothersandolderparentswithpostsecondaryeducation,
whichneedstobeconsideredwhenanalyzingdata.Thecharacteristicsofparticipantsand
theirchildren’sschoolsaredescribedinTables1and2.
Table1.Respondent’sdescriptivestatistics.
FrequencyPercentage
GenderMale2713.3%
Female17485.7%
Rathernotanswer21%
AgeUnder25146.9%
26to35yearsold209.9%
36to45yearsold12159.6%
46to55yearsold4220.7%
56yearsandolder52.5%
EducationallevelSecondaryorlower3316.3%
Postsecondary11757.6%
Postgraduate5225.6%
WorksituationNotworking6130%
Workingfromhome11958.6%
Workingoutsidethe
home2210.8%
Anothercaregiverinthesame
householdYes17083.7%
No3316.3%
Sustainability2022,14,3018of19
Table2.Schools’andchildren’sdescriptivestatistics.
FrequencyPercentage
TypeofschoolPublic15978.3%
Private3617.7%
Both*83.9%
SchoolcontextUrban11355.7%
DemiUrban5024.3%
Rural4019.7%
ChildreninpreschoolYes7135%
No13265%
Childreninthe1stCBEYes8541.9%
No11858.1%
Childreninthe2ndCBEYes4019.7%
No16380.3%
Childreninthe3rdCBEYes6431.5%
No13968.5%
ChildreninsecondaryschoolYes4220.7%
No16179.3%
Totalnumberofchildren19245.3%
28843.3%
3157.4%
4ormore63%
*Selectingtheoption“both”impliestherespondenthasoneormorechildreninpublicschooland
oneormorechildreninprivateschool,andthereforecheckedbothprivateandpublicastypeof
school.1Preschoolincludeschildrenaged3–5;1stCycleofBasicEducation(CBE)6–10;2ndCBE
10–12;3rdCBE13–15;secondary16–18.
Thequestionnairegatheredsociodemographicandeducationrelatedindicators,
accesstotheInternetandapersonalcomputer,selfassesseddigitalcompetence,
satisfactionwitheducationalactivitiesduringthelockdown,workmethodsimplemented
bytheteachers,andpedagogicalchangesaftermovingonline.
Selfassessedlevelofcompetencewasassessedbytwoitemsona4pointscale
rangingfromnoknowledgeorexperienceandhighlevelofknowledgeorexperience,
pertainingtobothdistanceeducationandtheuseofinformationandcommunication
technology(ICT)foreducation.
Parents’satisfactionwasassessedonafivepointscalerangingfromnotatalltovery
much.Althoughthefirstversionofthescalewasafourpointscale,liketheoneusedfor
selfassessmentofdigitalcompetence,duringtheinstruments’validation,some
respondentsexpressedtheneedforanintermediatelevel.Afivepointscalewasadopted
inresponsetotherespondents’expressedneed.Itemsconcernedhowtheparentsvalued
thetransitionprocessonthefollowingdimensions:efficiency,simplicity,
equitability/fairness,organization,andincreaseofworkloadfortheparent(negative
parameter).Thefirstfourdimensionswereconsideredasatisfactionscale,rangingfrom
4to20,andwithaCronbach’sAlfaof0.737.Thisscalewascomputedbyaddingtheresults
ofthefourpositivesatisfactionparameters(efficiency,simplicity,equitability/fairness,
andorganization).
Avarietyofpedagogicalstrategies,bothsynchronousandasynchronous,were
assessedonhowfrequentlytheywereimplemented.Answersrangedfromnevertodaily
ormorethanonceadayona4pointscale.
Finally,parentswereaskedwhethertherehadbeenpedagogicalchanges
subsequentlytomovingeducationonline(dichotomicanswer).
Thestudyfollowsinternationalguidelinesforethicsineducationalresearch[50],
includingvoluntaryparticipation,anonymity,andinformedconsent.Research
proceduresandinstrumentswereapprovedbytheethicscommitteeoftheLaboratoryfor
Sustainability2022,14,3019of19
DistanceEducationandELearning(LE@D)oftheOpenUniversity,Portugal,inApril
2020.
3.Results
ThevastmajorityofrespondentshadaccesstotheInternetathome(99.5%).
However,anonnegligiblepercentage(26,12.8%)onlyhadaccesstomobileInternet,
whichisusuallylimitedandcanbeanimpedimenttoaccessingonlineeducational
activities,particularlythoserelyingonvideo.
Concerningaccesstoonedevice(computer,tablet,orsmartphone)perpersoninthe
householdineducationorworking,anevenmoreconcerningminorityofrespondents
mustshareadevicewithanotherpersoninthehousehold(37,18.2%).Onlyfour
respondentsdidnothaveatleastonecomputerathome,whichlimitsthetypesof
activitiesthestudentscanperform.
Parentsselfassessedtheirlevelsofcompetencemorepositivelyconcerningtheuse
ofinformationandcommunicationtechnologyforeducationthanconcerningdistance
education,asshowninFigure1.
Figure1.Selfassessmentofcompetenceindistanceeducationandinformationandcommunication
technology(ICT)foreducation.
Theseselfassessedlevelsofcompetencecorrelatedwitheachother(r=0.696,p<
0.01)andwiththerespondent’sleveloftraining(distancelearning0.292p<0.01and
informationandcommunicationtechnologyforeducation0.320p<0.01)butdidnot
correlatewithanyotherdescriptivevariable.KruskalWallistestconfirmedsignificant
differencesbetweengroups,withsignificanceinthe0.000range.
Parents’levelsofsatisfactionwiththeprocessrangedfromaminimumof4points
andamaximumof18pointsonafourto20pointscale(M=11.3,SD=2.98).Giventhat
thescales’midpointis8,theresultsshowmoderatelypositivelevelsofsatisfaction,
despiteconsiderabledispersion.
Thesatisfactionscaleshowedasignificantnegativecorrelationwiththenumberof
childreninthesecondcycleofbasiceducation(ages10–12)(r=−0.196,p<0.01),and
parents’age(r=−0.183,p<0.05).Therewerealsosignificantdifferencesinsatisfaction
accordingtothetypeofschoolfrequentedbythechildren,infavorofprivateschools
(KruskalWallistestshowsp<0.05).
Lookingintospecificindividualaspectswithinsatisfaction,olderparents(r=−0.257,
p<0.01),parentswithmorechildreninthethirdcycleofbasiceducation(r=−0.157,p<
0.05),andsecondaryeducation(r=−0.166,p<0.05)tendtofindtheprocesswaslesswell
0
10
20
30
40
50
60
70
80
90
None Little Some High
Frequency
Assessmentofexperienceorknowledge
Distancelearning ICTinEducation
Sustainability2022,14,30110of19
coordinated,whereasparentsofchildreninthefirstcycleofbasiceducation(r=0.200,p
<0.01)finditbettercoordinated.
Parentswhoselfassesstheirinformationandcommunicationtechnology
competencesforeducationbetteralsotendtofindtheprocessslightlysimpler(r=0.174,
p<0.05).Onthecontrary,parentswithmorechildrenundertheircare(r=−0.157,p<0.05)
andespeciallythosewithchildreninthesecondcycleofbasiceducation(r=−0.300,p<
0.01)foundtheprocesslesssimple.
Interestingly,parentswhowerenotworkingconsideredtheprocessmoreequitable
(KruskalWallistestrevealedp<0.05).
Mostparentsconsideredthisexperiencetoprovokeanincreaseintheirworkload,as
depictedinFigure2.Nevertheless,thisincreasewasdifferentaccordingtotheparents’
worksituation,withparentswhowereworkingfromhomeduringthisperiod
consideringthisincreasehadbeengreater(KruskalWallisshowedp<0.01).
Figure2.Degreetowhichthetransitiontoschoolingfromhomeincreasedtheparents’workload.
Parentswithahigherdegreeoftraining(r=0.188,p<0.01KruskalWallisconfirms
differencesamonggroups,withparentswithpostsecondarybutundergraduate
educationrevealingasteeperincrease(p<0.05)),morechildrenintheircare(r=0.273,p<
0.01),morechildreninpreschool(r=0.168,p<0.05),morechildreninthefirstcycleof
basiceducation(r=0.286,p<0.01),andmorechildreninthesecondcycleofbasic
education(r=0.144,p<0.05),expressedhavingfeltagreaterincreasetotheirworkload.
Concerningthetypesofsynchronousactivitiesmorefrequentlyused,livevideo
lectureswerethemostfrequentlymentioned,followedbygrouprealtimedebate.Real
timeoneononetutoringwastheleastusedsynchronousstrategy(Figure3).
0
10
20
30
40
50
60
70
80
Notatall Slightly Reasonably Considerably VeryMuch
Frequency
Assessmentofhowmuchtheirworkloadhadincreased
Sustainability2022,14,30111of19
Figure3.Synchronousteachingmethodsfrequencyofuse.
Thetasksforstudents’individualresolution,tasksrequiringparentalsupport,
readingproposals,differedvideolectures,anduseofresourcesinvirtualplatforms,such
asthoseprovidedbysomeschoolbooks’editoriallabels,werethemostfrequentlyused.
Onthecontrary,groupworkamongstudentsandinterortransdisciplinaryworkwere
themostseldomused(Figure4).
Figure4.Asynchronousteachingmethodsfrequencyofuse.
Correlationalanalysis,aspresentedinTable3,showsignificantcorrelationsbetween
thenumberofchildrenineachofthelevelsofeducationandthetypesofpedagogical
activitiesusedbyteachers.
0 50 100 150 200 250
Livevideolectures(ie.Zoom)
Grouprealtimedebate(ie.WhatsApp,
Zoom)
Realtimeoneononetutoring
TVbasedactivities
Frequency
Typesofactivities
Dailyormorethanonceaday Sometimesperweek Occasionally Never
Sustainability2022,14,30112of19
Table3.Correlationsbetweenthechildren’slevelsofeducationandpedagogicalactivities.
Childrenin
Preschool1stCBE2ndCBE3rdCBESecondary
Livevideolectures −0.250**0.196*0.152*
Grouprealtimedebate−0.162* 0.154*
Deferredvideolectures−0.121* 0.140*
Resourcesinvirtualplatform−0.254** 0.243**
Asynchronousdebate−0.237** 0.169*0.200**
Tasksrequiringparental
support0.205**0.235** 0.323**
Groupwork0.235** 0.297**0.187**
Researchprojects0.230** 0.147*
Playbasedactivities0.278**−0.156*−0.212**
1Preschoolincludeschildrenaged3–5;1stCycleofBasicEducation(CBE)6–10;2ndCBE10–12;
3rdCBE13–15;secondary16–18.*p<0.05;**p<0.01.
Finally,parentswereaskedifsubsequentlytomovingpedagogicalactivitiesonline
therehadbeenchangestoteachingorevaluationpractices.Aslightmajorityconsidered
therehadbeennochanges(52.2%).
4.Discussion
Accesstodistanceeducationhasbeenaconcernhistoricallyassociatedwithpre
secondaryeducationmediatedbytechnology[47]andoneoftheconcernsexpressedby
parentswithERTLinthecontextofCOVID19[23].Inoursampleofparents,accesstothe
Internetwasalmostuniversalbutsometimesrestrictedbyinternetproviders,whichposes
accessconcernsforpartofthestudentsinvolved.Anexpressiveminoritydidnothave
onedevice(computerormobiledevice)foreachpersonineducationorworkingfrom
homewithinthehousehold.Thiscanposeaddeddifficultyinmanaginglimitedresources
andraiseissuesofequity,whichhavebeenacknowledgedasaprimaryconcerninthe
contextofERTL[10,32,51].Oursample,aswehaveacknowledgedinthemethodology
section,maybefavorablyskewedasdataweregatheredthroughanonlinequestionnaire,
anddemographicdataindicaterelativelyolderandwelleducatedparticipants.Thisleads
ustoquestionwhetherarepresentativesamplemightrevealevenmorerelevantissues
withaccesstoERTL.
Parents’selfassessedcompetencewithdistancelearningrevealthiswasarelatively
novelexperienceformost.Theyselfassessedmorepositivelyconcerningtheirknowledge
orexperiencewithtechnologyforeducation.Selfassessedcompetencewiththeuseof
technologyalsocorrelatedwithhowsimpletheyconsideredthetransitiontoERTLto
havebeen.Parents’levelofeducationhadbeenshowninotherstudies[38,45]toimpact
howwellpreparedtosupporttheirchildreninlearningactivitiestheymayfeel,once
againraisingthematterofequitytoawareness.Thismayalsopointtotheneedtoinvest
notonlyinchildren’sandteachers’digitalcompetences[33,52]butalsothoseofparents,
who,asproxyeducators[35],hadtotakeonafundamentalroleinERTL.
Thisisalsoclearlythecaseoftheparentsinoursample,whoacknowledgea
significantincreaseinworkload,asreflectedinotherstudies[21,23,39],whichmayresult
inadversepsychosocialconsequences,includingparentalstress[35,40,41].Interestingly,
parentswithahigherdegreeoftrainingreportedamoresignificantincreaseinworkload,
whichmayrevealagreaterinvolvementinsupportingtheirchildrenthroughtheprocess
[38].
Parentswithmorechildrenintheircareandparentsofyoungerchildren(preschool,
firstcycleofbasiceducation,andsecondcycleofbasiceducation—3to12yearsold)also
feltagreaterincreaseintheirworkload.Thismaybethecasebecauseofyounger
children’slesserautonomy[49]andduetothecharacteristicsofchildhoodeducation
[22,25,27],whichrequireahighlevelofsupportfromparents.Thisideaisreinforcedwhen
Sustainability2022,14,30113of19
weanalyzethetypesofactivitiesmorefrequentlypromotedwitheachlevelof
education—asisunderstandable,activitiesthatrequireparentalsupportaremore
frequentforchildreninpreschoolandthefirstcycleofbasiceducation.Therefore,not
onlydoyoungerchildrenseemtobedisproportionatelyaffectedbyERTL[25],buttheir
parentsalsoseemtorequiremoreintensesupport.Similarly,parentswhowereworking
fromhomeexperiencedadifferentiallyhighlevelofincreaseintheirworkloads.The
policiesimplementedatthetimedidnotallowparentswhowereinahomeoffice
situationtoapplyforthestatesupporttocareforchildren,evenifonlyoneoftheparents
wasinthatsituation,andregardlessofthenatureorflexibilityoftheworkcarriedoutor
ofthechildren’sages.Laterinthepandemicresponse,thiswouldbechanged,asworking
parentsexpressedtheirinabilitytorespondtoallthatwasaskedofthemwithoutsupport.
Ourfindingsrecommendthat,infuturelockdowns,parentswhoareworkingfromhome,
particularlythosewithchildrenunder12yearsofage,begiventhepossibilityof
benefitingfromthefamilysupportmeasures.Thisisacrucialindicationforschoolsand
policymakersandvalidatesthesupportpolicieslaterimplementedinPortugal[28].
AshadbeenthecasewiththestudyofGarbeandcollaborators[23],parentsinour
studywererelativelysatisfiedwiththeprocess.Parentswithmorechildreninthesecond
cycleofbasiceducation(ages10–12)showedlesssatisfactionwiththeprocess.Thisisa
novelresultandmaypointtospecificneedsofchildreninthatagerange,whichshould
meritfurtherinvestigation.Olderparentswereslightlylesssatisfied,whichcontrastswith
whatwasfoundinanotherstudy[37].Parentsofchildreninprivateschoolswerealso
moresatisfied,whichmayreflectdifferencesinsupport[38],aswellasissuesconcerning
equity.Thistooisanareathatmeritsfurtherresearch.
Parentswithmorechildrenundertheircarefoundtheprocesslesssimple,aswasthe
casewithanotherstudy[37].Onceagain,parentsofchildreninthesecondcycleofbasic
educationconsideredtheprocessparticularlycomplex.
Parentswhowerenotworkingduringthisperiodseemtohavebeenlessawareof
problemsconcerningequitabilityinERTL,whichisalsoanovelfinding.
Theanalysisofthetypesofactivitieswhichwerepromotedduringthelockdown
reflectsawidevarietyofpracticesexpressingthefreedomenabledbythedeconcentrated
approachbasedoneachschooldevelopingtheirowndistancelearningplan[31]and
contradictingBarbourandcollaborators’descriptionofthefirstphaseofERTLashaving
astrongrelianceonsynchronouscommunication,simplytransposingclassestoanonline
platform[29].Nevertheless,andwhileasynchronousactivitieswerealsoprevalent,there
seemstobeapredominanceof“traditional”activities,suchasindividualwork
assignmentsorreadingproposals.Thediversityofactivitiesalsoseemstoreflectthe
educationallevelsbeingtaught.
ThelackofchangestopedagogicalpracticessincetheimplementationofERTL
reportedbyasignificantnumberofparentshelpstosituatethedatagatheringinthe
transitionbetweenthefirstandsecondphasesofERTLasdescribedbyBarbourand
collaborators[29],asitseemsthetypesofactivitiesandprocessesunderwayhad
remainedunalteredsincethebeginningortheERTLexperience.Thisisincontrastwith
teachers’perspectivesonthismatter[9].
5.Conclusions
Duringthe2020lockdown,parentswithschoolagechildrenwereactiveERTL
mediators,astheyaddedtotheireverydayfamilyroutinestheroleofproxyteachers
educators[10,11,35].Eventhoughtheroleofparentsintheschoolingprocessofchildren
andyouthwaspreviouslyrecognizedbytheeducationalcommunities,thevalueofthis
partnershipwasoftendownplayedinpracticecontexts.ExperienceswithERTLin
preschool,basic,andsecondaryeducationtransformedthisstateofthingsandbrought
thisissueintothepublicspace,theeducationalcommunities,aswellasintheresearch
agendas.Consideringanewreality,itwasimportanttoknowtheparents’perceptions
aboutthisteachingandlearningemergencysolutioninPortugal.
Sustainability2022,14,30114of19
Theempiricalstudypresentedherewasbasedonasampleconsistingmainlyof
womenbetween36to45yearsoldandwithapostsecondaryeducationallevel.Sinceit
isnotarepresentativesample,theconclusionstobedrawnfromthisresearchnotonly
cannotbegeneralizedbutmustalsoconsiderthespecificityofthisgroupofrespondents
[38,45].
Inlinewithotherstudies,thisstudyhighlightedhowparentswithchildrenbetween
3and12yearsofageandwithchildrenwithSENmanagedtheirprofessionalactivities
andtheirrolesasfamilycaregiversandasproxyeducatorsinthesamespacetime[35].
Therefore,theylivedagreaterphysicalandemotionalworkloadduringthisperiod.Our
dataalsorevealthatbeingresponsibleformorechildrenseemstobeassociatedwitha
lesspositiveperceptionofthisprocess[37],andworkingfromhomeisassociatedwitha
higherperceptionofanincreaseintheirworkload.
Theuniquenessofparenthoodinfamilieswithyoungerchildrenandinacontextof
crisisseemstohighlighttheneedfordifferentiatededucationalandsocialresponses
appropriatetothegreaterphysicalandemotionalinvestmentofparentswithchildren.
Ontheotherhand,itgaveavoicetoparents,particularlymothers,allowingabetter
understandingofthevalueofthepartnershipbetweenparentsandteachersinERTL,with
importantlessonsforthefuture.Finally,andasthisisanexploratorystudy,thereisa
needtofurtherexplorethisissuewithlargerandmorediversesamplessothatwecan
identifymoresustainedtrajectoriesfortheachievementoftheSDG4goal[2].
6.LimitationsandSuggestionsforFutureResearch
Oneofthemostimportantlimitationsofourstudyrelatestothefactthatthesample
isrelativelysmallandisoverlyrepresentativeofolderandmoreeducatedparents.This
maybeareflectionofthefactthatweusedanonlinequestionnaire,whichatthetimewas
theonlywaytoreachparentssinceschoolswereclosed.Parentswithmoredifficultaccess
totechnologyorlessfamiliarwithitsusemayhavebeenlesslikelytoanswerthe
questionnaire.Webelievefuturestudiesmightbetterrepresenttheperspectivesofall
parents,nowthatschoolshavereopenedandthereforedatagatheringthroughwritten
formsisagainpossible,bytryingtobemoreinclusiveandthereforerepresentative.
Anotherlimitationderivesfromthechoicenottoaskforseparateanswersinrelation
toeachchildineducationwhentherespondentswereparentstomorethanonechild.
Thiswasadifficultandpondereddecisionwearrivedatbecauseweconsidered
subdividingthequestionnairewouldmakeittoolengthy,whichmightdeterparentsof
multiplechildrenfromansweringthequestionnaireinfull,particularlyduringatime
whentheywerealreadysooverburdened.Weriskedlosingsomeprecisioninfavorof
greaterinclusivityandasamplethatmayresemblethepopulationmoreclosely.Asan
exploratorystudy,webelievethiswasawiserdecision,andconsiderthatthepresent
studynowleavesopenapossibilityoffurtherexplorationbymorefocusedstudies.
Studiesdirectedtofamilieswithmultiplechildren,parentswhoworkedfromhome
duringtheschools’lockdown,parentsofchildrenindifferentschoolsettings,orchildren
withspecialneedsarestillneededtohelpusunderstandERTLandbetterplanforfuture
schoolclosings.
Ourquestionnairehighlightedtheimportanceofparentsthroughoutthisprocess,as
wellasasubjectiveperceptionofincreasedworkload.Futurestudiesmaymoveforward
bygatheringmoreindepthinformationabouttherolesthatparentsassumedasproxy
educators.Howmuchtimedidtheyinvestinthisrole?Whatkindsofsupportwerethey
calledtoprovide?
Thefactthatparentswithchildreninthesecondcycleofbasiceducation(10–12years
ofage,inaverage)seemtobelesssatisfiedshouldalsoberesearchedandeventually
verifiedbyotherstudies.Adeeperanalysisofthesituationofthoseparentscouldreveal
thereasonsbehindthislowersatisfactionandeventuallypointtoamelioratingactions.
Sustainability2022,14,30115of19
AuthorContributions:Conceptualization,F.S.;validation,F.S.,L.A.andA.T.;formalanalysis,F.S.;
investigation,F.S.;datacuration,F.S.;writing—originaldraftpreparation,F.S.,M.A.,A.T.andL.A.;
writing—reviewandediting,F.S.,M.A.,A.T.andL.A.;visualization,F.S.;supervision,F.S.;project
administration,F.S.Allauthorshavereadandagreedtothepublishedversionofthemanuscript.
Funding:ThisresearchwasfinancedbynationalfundsthroughFCT–FundaçãoParaaCiênciaea
785Tecnologia,I.P.,intheprojectsUIDB/04372/2020andUIDP/04372/2020.
InstitutionalReviewBoardStatement:Thestudywasconductedinaccordancewiththe
DeclarationofHelsinki,andapprovedbytheEthicsCommitteeoftheLE@D,UniversidadeAberta,
Portugal,April2020.
InformedConsentStatement:Informedconsentwasobtainedfromallsubjectsinvolvedinthe
study.
DataAvailabilityStatement:Thedataarenotpubliclyavailableduetotheconfidentialinformation
787involved,aspertheconfidentialityagreementestablishedwiththeparticipants.
ConflictsofInterest:Theauthorsdeclarenoconflictofinterest.Thefundershadnoroleinthe
designofthestudy;inthecollection,analyses,orinterpretationofdata;inthewritingofthe
manuscript,orinthedecisiontopublishtheresults.
AppendixA
SupplementaryMaterial—Excerptfromthequestionnaireappliedtoparents(questions
analyzedinthepresentarticle)
Characterization:
Yourchild’sschoolis(checkallthatapply)
__Public
__Private
Inwhatcontextdoyoureside(checkonlyonebox)
__Urban
__Demiurban
__Rural
Inwhatregionofthecountrydoyoureside(checkonlyonebox)
__AutonomousregionoftheAzores
__AutonomousregionofMadeira
__DistrictofOporto,BragaorVianadoCastelo
__DistrictofAveiro,CoimbraorLeiria
__DistrictofLisbon,SantarémorSetúbal
__DistrictofÉvora,BejaorFaro
__DistrictofBragançaorVilaReal
__DistrictofViseu,Guarda,CasteloBrancoorPortalegre
Howmanychildrenareunderyourcare,ineachofthefollowinglevelsofeducationand
teaching?(Markonlyoneboxperline.)
1234orMore
Preschooleducation  
1stCycleofBasicEducation(1stto4thgrades)  
2ndCycleofBasicEducation(5thand6thgrades)  
3rdCycleofBasicEducation(7thto9thgrades)  
Secondaryeducation  
Sex(Checkonlyonebox)
__Male
__Female
__Rathernotanswer
Age(Checkonlyonebox)
Sustainability2022,14,30116of19
__25andunder
__26to35
__36to45
__46to55
__56ormoreyears
Higherdegreeofeducationcompleted(Checkonlyonebox)
__1stCycleofbasiceducation(4thgrade)
__2ndCycleofbasiceducation(6thgrade)
__3rdCycleofbasiceducation(9thgrade)
__Secondaryeducation(12thgrade)
__Postsecondaryeducation(Nonhighereducationtechnologicalspecializationdegree)
__Professionaltechnicalhighereducation
__Bachelor’sdegree
__Licensedegree(Undergraduatedegree)
__Master’sdegree
__Doctoraldegree
Inwhatsituationareyoucurrently?(Checkallthatapply)
__Athome,supportingmychildren
__Athome,workingfromhome
__workingoutsidethehome
__Other
Doyouhaveaccess,inyourhome,to(Checkallthatapply)
__homebroadbandInternet
__mobilebroadbandInternet
__IdonothaveInternetaccessathome
Doyouhaveaccess,inyourhome,to(Checkallthatapply)
__Computer
__Mobiledevice(s)(tabletorsmartphone)
__Printer
__Scanner
__Other______________
Atyourhome,isthereonedevicewithInternetaccess(computer,tablet,ormobilephone)
perpersonineducationand/orworkingfromhome?(checkonlyonebox)
__Yes
__No
Consideringthemomentwhenthetransitiontoexclusivelydistancebasedteaching
processes:(Checkonlyoneboxperline)
1.No
Knowledgeor
Experience
2.Little
Knowledgeor
Experience
3.Some
Knowledgeor
Experience
4.Much
Knowledgeor
Experience
Howdoyouselfassessyourlevel
ofknowledgeorexperienceon
distanceeducation?

Howdoyouselfassessyourlevel
ofknowledgeorexperienceon
theuseoftechnologyin
educationalsettings?

Accelerateddigitaltransitionatschools
Consideringtheprocessoftransitiontodistancebasededucationyouareliving,doyou
considerit:(Checkonlyoneboxperrow.)
Sustainability2022,14,30117of19
1.NotatAll2.aLittle3.Reasonably4.Fairly5.VeryMuch
Hasbeen
efficient  
Hasbeensimple  
Hasbeen
equitable/fairfor
studentsand
childrenin
general
  
Hascausedan
increaseinyour
workload
  
Teaching
practicesare
coordinatedand
coherentamong
teachers
  
Whatworkmethodshavebeenusedwiththechildrenunderyourcare?(Checkonlyone
boxperrow.)
NeverOnOccasionSomeTimesaWeekDailyorMorethan
OnceaDay
Deferredvideolectures
(i.e.YouTube) 
Resourcesinvirtual
platforms(i.e.“Escola
Virtual”)
 
Asynchronousdebate 
Readingproposals 
Tasksrequiringsupport
byparents/others 
Tasksforindividual
resolution 
Groupworkamong
students 
Inter/transdisciplinary
work 
Researchprojects 
Playbasedactivities 
Livevideolectures(i.e.
Zoom) 
Grouprealtimedebate
(i.e.WhatsApp,Zoom) 
Realtimeoneonone
tutoring 
TVbasedactivities 
Sincethestartofthedistancebasedactivitiesduetoschoolclosingmotivatedbythe
COVID19,weretherechangesinteachingorassessmentpractices?(Checkonlyonebox.)
__Yes
__No
Sustainability2022,14,30118of19
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... The pandemic, with its resulting confinement periods, modified the health, political, economic, social, and, above all, educational realities in Portugal (Da Silva Lapa and Reis, 2021). Learning establishments at different educational stages were closed for months (Seabra et al., 2022). Even with the subsequent loosening of restrictions, social distancing measures were maintained. ...
... As for families, they had to take on responsibilities to support students in education, since young learners needed help to complete certain tasks that required digital skills that they did not yet possess. This was observed in a study by Seabra et al. (2022), where despite the moderately satisfactory perception of their children's emergency remote learning, 203 parents reported an increase in their workload because of having to provide such support. This entailed a greater responsibility in their children's education, for which they did not always have the necessary level of digital literacy (Pereira, 2016), adding to already existing feelings of being overwhelmed by the quarantine situation and their own work. ...
... Despite this, having fewer resources and infrastructure was an obstacle in certain vulnerable areas, demonstrating, to some extent, that social exclusion is connected with digital exclusion in terms of technological equipment and infrastructure. Moreover, the need to develop public policies in Portugal on digital literacy for families was highlighted (Seabra et al., 2022), as in many cases they did not have the digital knowledge necessary to be able to help their children. ...
Chapter
The digitisation of Portugal is an evolving process that depends on meeting the needs of infrastructure and technology allocation, as well as the digital literacy of its population in order to be successful. Therefore, a systematic review of scientific literature was carried out in this study to examine the factors that generate digital exclusion and inclusion in Portugal in the twenty-first century. Scientific production from the year 2000 to 2023 in the international databases Web of Science, Scopus, EBSCO, and ProQuest was analysed. After applying the exclusion and inclusion criteria according to the PRISMA protocol, the sample consisted of 23 publications. The results indicate a certain level of digital exclusion as a result of a lack of infrastructure and training, both of which have been addressed by ICT educational policies. Progress has been made in technology allocation over the years; however, digital literacy training continues to be an element that should be improved in order to achieve inclusion. COVID-19 led to the digitisation of education processes, although it also highlighted the digital exclusion of vulnerable groups as a pending task. Therefore, the achievement of digital inclusion in Portugal requires the development of policies in favour of the digital literacy of vulnerable groups and the improvement of teachers’ digital competence.
... The pandemic, with its resulting confinement periods, modified the health, political, economic, social, and, above all, educational realities in Portugal (Da Silva Lapa and Reis, 2021). Learning establishments at different educational stages were closed for months (Seabra et al., 2022). Even with the subsequent loosening of restrictions, social distancing measures were maintained. ...
... As for families, they had to take on responsibilities to support students in education, since young learners needed help to complete certain tasks that required digital skills that they did not yet possess. This was observed in a study by Seabra et al. (2022), where despite the moderately satisfactory perception of their children's emergency remote learning, 203 parents reported an increase in their workload because of having to provide such support. This entailed a greater responsibility in their children's education, for which they did not always have the necessary level of digital literacy (Pereira, 2016), adding to already existing feelings of being overwhelmed by the quarantine situation and their own work. ...
... Despite this, having fewer resources and infrastructure was an obstacle in certain vulnerable areas, demonstrating, to some extent, that social exclusion is connected with digital exclusion in terms of technological equipment and infrastructure. Moreover, the need to develop public policies in Portugal on digital literacy for families was highlighted (Seabra et al., 2022), as in many cases they did not have the digital knowledge necessary to be able to help their children. ...
Chapter
The digitisation of Portugal is an evolving process that depends on meeting the needs of infrastructure and technology allocation, as well as the digital literacy of its population in order to be successful. Therefore, a systematic review of scientific literature was carried out in this study to examine the factors that generate digital exclusion and inclusion in Portugal in the twenty-first century. Scientific production from the year 2000 to 2023 in the international databases Web of Science, Scopus, EBSCO, and ProQuest was analysed. After applying the exclusion and inclusion criteria according to the PRISMA protocol, the sample consisted of 23 publications. The results indicate a certain level of digital exclusion as a result of a lack of infrastructure and training, both of which have been addressed by ICT educational policies. Progress has been made in technology allocation over the years; however, digital literacy training continues to be an element that should be improved in order to achieve inclusion. COVID-19 led to the digitisation of education processes, although it also highlighted the digital exclusion of vulnerable groups as a pending task. Therefore, the achievement of digital inclusion in Portugal requires the development of policies in favour of the digital literacy of vulnerable groups and the improvement of teachers’ digital competence
... Studies in the Portuguese context have found mixed results concerning the types of pedagogical activities promoted during ERTL. Whereas some refer to Zoomism (Pacheco et al., 2021), others found a variety of practices being implemented, which were not limited to synchronous online activities (Seabra et al., 2022) and required teachers to use a range of platforms and develop technological and pedagogical competences (Graça et al., 2020). ...
... The abrupt transition from traditional schooling to new methods of teaching posed challenges and difficulties for teachers and students, which should be acknowledged (Kerr-Sims & Baker, 2021;Pacheco et al., 2021;Seabra et al., 2021Seabra et al., , 2022. These difficulties are multidimensional, affecting pedagogical, technological, organizational, and management aspects. ...
... Students' and teachers' behaviors, attitudes, and feelings, may have been affected by several factors, such as the predominance of a markedly instrumental discourse about ERTL, combined with low levels of pedagogical competences for teaching in digital environments (Lederman, 2020); inadequate digital competences on the part of teachers and students; poor access to the internet; an inability by teachers and students to remain engaged; a high workload demanded of teachers, students and their families; and an inability to identify the specificities of this form of teaching at different levels of the educational system. This problematic context may also have had an impact on teachers' confidence, self-efficacy, and expectations, resulting in feelings of insecurity, confusion, and threat about how students approached this exceptional context (Kerr-Sims & Baker, 2021;Markova, 2021;Seabra et al., 2021Seabra et al., , 2022. Concerns about equity were particularly acute (Aguilera & Nightengale-Lee, 2020;Pacheco et al., 2021). ...
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The challenges posed by the COVID-19 pandemic forced schools to quickly mobilize toward emergency remote teaching and learning (ERTL) practices. Teachers’ digital competences were essential in this context. This study aims to identify the ERTL practices adopted in Portugal and how they were perceived by teachers of students aged 3 to 18. Data were gathered through a questionnaire administered online during April and May 2020 to 329 teachers. ERTL was perceived as an opportunity to develop their own and their students’ digital competences. Teachers expressed a moderately positive view of the process and reported an experience of work overload. The pedagogical practices implemented by teachers during this period were diverse and differed according to gender, self-assessment of digital competence, and level of education taught. Results point to the importance of continued teacher training to achieve quality distance education.
... Research also demonstrates that Covid-19 had negative impacts on the parents' psychological well-being as they made many changes in their lives to support their children's learning (Cui et al., 2021;Logan et al., 2021;Maggio et al., 2021;Seabra et al., 2021). Families had difficult times organizing home workspaces, setting up computing equipment, and managing parents' own remote working (Häkkilä et al., 2020), whereas children's lack of interest in learning despite these efforts was an added challenge (Drvodelić & Domović, 2021). ...
... Parents' struggles with multiple tasks were also a main finding of Alipasa et al.'s (2021) study, andPutri et al. (2020) added that challenges were even higher with lower grade children. Furthermore, parents reported experiencing varying levels of burnout and exhaustion (Nyanamba et al., 2021), and living greater physical and emotional workloads as they supported their children's distance learning (Seabra et al., 2021). ...
... The usage of the term distance learning was quite diverse during the Covid-19 pandemic -some used online learning and some e-learning, or learning from home, etc. Fundamentally, emergency remote teaching-learning (ERT) is the most appropriate term to describe it. Based on the decision made during the Covid-19 pandemic, ERT is an unpremeditated educational path (Seabra et al., 2021). In contrast to ERT, online learning is essentially a planned learning system that is carried out virtually. ...
... This failure occurred mainly due to the context of the COVID-19 pandemic. ERT emerged as an impromptu response to the crisis, where educational activities and the planned curriculum shifted from face-to-face to remote learning -without careful planning, readiness of infrastructure or training for teachers (Seabra et al., 2021). In addition, the Covid-19 pandemic and quarantine created multiple stressors for families, particularly parents who had to juggle with various responsibilities at home and cope with the loss of emotional and physical support (Weaver and Swank, 2021). ...
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Full-text available
The Indonesian government has announced that their latest policy on limited face-to-face learning will be implemented in January 2022. This policy will be applied equally to all educational levels – from early childhood to tertiary institutions. The latest policy will be unlike the previous ones and will require all students to attend the face-to-face learning. The new changes triggered different opinions among parents who are considered to be one of the key stakeholders in decision making process. During the Covid-19 pandemic, parents had the right to decide to whether or not to send their children back to school. This qualitative study aims to explore parents' viewpoints on the limited face-to-face learning policy that will be implemented in 2022. The data was collected from 20 parents in Jabodetabek (Jakarta-Bogor-Depok-Tangerang-Bekasi) area using Google Form. Semi-structured interviews were also conducted with five parents. The data gathered from the questionnaire showed that most parents agreed to send their children back to school. Health protocols, learning loss, and mental health or well-being were the three themes that emerged as the reasons why parents supported the government’s policy to reopen the schools next year.
... Finally, it is crucial for parents to sustain communication with educators to rally parental immersion support (Valverde, Arroyo, Burgos & Cevallos, 2020). Overall, parents can stay engaged with children and with their teachers & can help their children to cope with obstacles they meet on their learning path (Seabra, Abelha, Teixeira & Aires, 2021). ...
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Full-text available
This study investigated the perception of primary school teachers about parental support and its impact on students' academic performance. Study was quantitative in nature and descriptive design was used. Primary school teachers in district Lahore were the population of study. Cluster Random sampling technique was used to collect data and sample drawn from the population consisted of 110 teachers from 4 public schools and 3 private schools in Lahore. Questionnaires were used to collect the data. Data was analyzed through descriptive statistics and inferential statistics by using SPSS. T-Test was used to find the relationship between private and public schools’ teachers. The result of the study showed that there is a significant difference between teachers’ perception of the private school and teachers’ perception of public school. The results showed that teachers perceived parental support as vital for students' academic success. Findings focused on importance of parent-teacher collaboration, effective communication, and parental education to foster the supportive learning environment. The results of this study can inform educational practices and policy initiatives aimed at nurturing the students’ motivation, overwhelmed at the improved academic performance.
... Según Seabra et al. (2021), las familias vivieron la educación digital como algo nuevo y su nivel de CDA correlacionó con el grado de complejidad que consideraron que había tenido la transición a la ERT. Las familias con un mayor grado de CDA percibieron un aumento significativo en la carga de trabajo porque tuvieron que ayudar más a sus hijos. ...
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Full-text available
La pandemia de COVID-19 impactó en la educación formal obligatoria y se dieron diversas respuestas a la privación de presencialidad, desde improvisadas (modelo de enseñanza remota de emergencia) hasta prácticas más informadas de educación digital, como el modelo de educación híbrida. Este estudio no experimental, descriptivo-inferencial pretende indagar si la Competencia Digital Docente Autopercibida (CDDA) del profesorado (n=346) y la Competencia Digital Autopercibida (CDA) del alumnado (n=1322) y de las familias (n=531) de 15 centros de educación secundaria de Cataluña está relacionada con aspectos relevantes de la educación online en el modelo de educación híbrida: actividades de enseñanza y aprendizaje; propuestas de evaluación, y ayudas al aprendizaje. Se elaboró un cuestionario online para cada colectivo. Los resultados indican que una alta CDDA está relacionada con propuestas metodológicas y evaluativas innovadoras y, en el caso del alumnado, su CDA se relaciona con una mejor predisposición a aprender online, mientras que no encontramos relación entre la CDA de las familias y las ayudas recibidas y proporcionadas a sus hijos e hijas. Las conclusiones señalan la necesidad de fomentar la competencia digital entre el profesorado para contribuir a la propuesta de prácticas educativas híbridas más adecuadas que, a su vez, fomenten las competencias digitales del alumnado.
... Lack of motivation, of equipment, of personalized experiences and of daily personal contact and interactions as well as increased technical issues, deprivation, social inequalities and social isolation, were some of the barriers and drawbacks that were observed (Abuhammad, 2020;Ewing & Cooper, 2021;Lau & Lee, 2020;Scarpellini et al., 2021;Takacs & Pogatsnik, 2021;Topkaya et al., 2021). Students greatly preferred traditional learning to online learning as it was more familiar and suitable for them (Alkinani, 2021;Misirli & Ergulec, 2021;Seabra et al., 2021). Despite the drawbacks of online learning, there are several merits that can be yielded when properly integrated and used as a supportive tool to the existing educational methodologies (Capone & Lepore, 2021;Potyrała et al., 2021). ...
Article
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This study aims to explore primary school students’ perspectives of emergency remote teaching and learning during the COVID-19 pandemic and their preferences when comparing it with face-to-face learning. Data from 114 Greek primary students showed that students did not find online learning particularly intriguing, enjoyable, and interactive and felt social isolation due to the lack of communication and interactions. Most students preferred traditional learning to online learning as they found it more enjoyable and interactive, and made it easier to learn, focus on, comprehend, and perform better. They greatly valued the class atmosphere and the ability to actively participate and freely communicate, and stated that it was easier to devote time to studying, complete their assignments, and get answers to their question when learning in person. Students believed that despite its disadvantages, online learning might be more broadly used in the future. Finally, no significant differences were found regarding students’ gender, age, and class level.
Article
The strike of COVID-19 pandemic has affected various sectors tremendously, including the education sector around the globe. This situation has forced the closure of most educational institutions, which include higher learning institutions. Since the Movement Control Order announcement, most teaching and learning processes in higher learning institutions were transferred online. The shift to online learning brings different challenges for teachers in higher learning institutions, including English teachers, regarding technological skills and assessment. In this study, the researchers adopted a multiple case study to explore the strategies of 34 English teachers from nine universities in Malaysia, Indonesia and Maldives to overcome the challenges during Emergency Remote Teaching and Learning. The data was collected through focused group interview sessions, individual open-ended responses via Google Forms and Whatsapp discussion threads. The recorded sessions were transcribed verbatim and analysed using NVIVO software to identify the common categories and themes. The findings showed that the teachers of English overcome problems concerning their technological skills by seeking help from their colleagues, attending courses, training and webinars and choosing suitable platforms for online learning, also conducting better online assessments. The faculty could also provide more webinars, online training, and courses to help teachers to perform better during online learning. This study is believed to shed some light on aspects that need to be considered while planning and executing a meaningful ESL online teaching and learning experience in higher learning institutions, particularly in developing countries.
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During the COVID-19 pandemic lockdown, face-to-face schooling could not be performed continuously, and alternative ways of learning had to be organized. Parents had to act as their children’s home schooling tutors while working from home, and schools had to deal with various alternatives to distance education. Since parents are by all means both important school users and partners, their perceptions of schools can be considered a central indicator for assessing school quality. In this respect, during school lockdown, parents’ school satisfaction may reflect schools’ ability to adjust and react to fast social changes with almost no time for preparation. To date, there is nearly no knowledge about school satisfaction or school support during this challenging situation. Using data from the COVID-19 survey of the German National Educational Panel Study, we identified central predictors of parents’ perceptions of school support during the national lockdown in Germany in spring 2020. All students ( N = 1,587; M age = 14.20; SD = 0.36; 53% girls) and their parents ( M age = 47.36; SD = 4.99; 91% women) have participated in the longitudinal survey for at least 8 years. The results of the structural equation model indicate that the perceived support and abilities of teachers have been especially relevant for parents’ school satisfaction during the time of the school lockdown. In contrast, factors relating to parents’ and children’s backgrounds seem to be less important.
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The COVID-19 pandemic brought about a global crisis affecting all sectors of society. Higher education is no exception. The closure of higher education institutions has dictated a sudden and unexpected transition from face-to-face to remote teaching to mitigate the spread of the SARS-CoV-2. This paper draws upon a wider piece of research which aimed to understand how higher education students adapted to the closure of their institution and how they looked at their experience of online teaching and learning. In total, 2718 students from different Portuguese higher education institutions participated in the study. Findings showed that both personal and contextual factors explained students’ positive or negative adaptation to online teaching and learning as a result of the closure of higher education institutions. Institutional and pedagogical responses, individual self-regulatory and socio-emotional competencies and adequate resources were factors that led to either a more positive or negative student experience of online teaching and learning in times of COVID-19.
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The coronavirus pandemic has led to drastic measures around the world, which have also affected the education system. Schools were closed in the spring of 2020 in almost every country in the world, and many children and young people are still involved in distance learning to this day. What effect these measures have on children’s and young people’s learning performance is important in view of the time pressure under which educational policy decisions have to be taken. The rapid review presented in this paper delivers evidence on the effects of school closures to contain the coronavirus pandemic in the spring of 2020 on children’s and young people’s learning performance in five countries (USA, Belgium, the Netherlands, Switzerland and Germany).
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