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Abjadia':'International'Journal'of'Education,'06'(02):'122-133'(2021)'
DOI: 10.18860/abj.v6i2.12921
!
© 2021 Abjadia : International Journal of Education
Universitas Islam Negeri Maulana Malik Ibrahim Malang
THE ONLINE LEARNING TRANSITION:
CHALLENGES AND OPPORTUNITIES
Taufiq Satria Mukti, Sharfina Nur Amalina
Universitas Islam Negeri Maulana Malik Ibrahim Malang, Indonesia
________
Article History:
Received : 2021-07-14
Revised : 2021-11-29
Accepted : 2021-12-08
Published : 2021-12-26
_______
Keywords:
Online Learning, Psychological Aspects,
Health Aspects, Facilities and Infrastructure
Aspects
_______________________
*Correspondence Address:
tsatriam@uin-malang.ac.id
Abstract: Covid-2019 is still volatile. Restrictions on community activities have
a broad impact on life, including education. Learning activities shift to online
learning, causing psychological, health, infrastructure, and carrying capacity
problems. This changing condition is a challenge and a challenge for students
and educators. This study aims to find information about the challenges and
opportunities in online learning so that the results of this study can provide
policy recommendations in the implementation of learning in the following
semester. This survey research was conducted by distributing a questionnaire
(google form) to level 2 students at the State Islamic University of Maulana
Malik Ibrahim Malang during three learning periods, namely the end of the
even semester 2020/2021, odd semester 2021/2022, and even semester
2021/2022 to the same students. Students dominate the results of each aspect
during online learning. What is obtained from this research is that online
learning has challenges to try and at the same time as an alternative problem
solving on the quality of education. Educational policies during the online
learning period must also deliver attention to the psychological condition of
students so that their physical and spiritual health is maintained. The
government and other relevant agencies can fully contribute to implementing
quality online learning. One of them is controlling and providing an equitable
network throughout Indonesia to create quality online learning.
The 2019 Corona Virus Disease (covid-19) pandemic that hit all corners of the world,
including Indonesia, caused changes in life behavior. No exception to changes in the
implementation of education. Formal education from PAUD, TK, SMP/MTs,
SMA/MA/SMK levels, and even higher education, which previously took place face-to-
face, are no longer implemented. Educational activities are now shifting to online
learning from students' homes or Distance Learning (PJJ). It is regulated in the Minister
of Education and Culture Decree Number 4 of 2020 because it considers the importance
of avoiding and saving lives from the threat of COVID-19 for an indefinite period. This
distance learning process utilizes the internet network where students can access
material, discuss, and interact with educators virtually.
Online media in supporting online learning can be in the form of platforms
developed by each institution/agency or utilizing Google facilities which can be accessed
for free or by subscription. Implementing this online learning requires readiness both in
Introduction
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terms of human resources (HR) and technology. For HR, they must inevitably be able to
master technology, promote creativity and innovation in carrying out online learning
(Keengwe & Georgina, 2011). The research conducted (Khusniyah & Hakim, 2019) is
proof that in carrying out online learning, you must always prioritize creative and
innovative learning so that learning is effective. Meanwhile, in terms of technology, both
software and hardware must be capable or up-to-date (Gilbert, 2015) so that the learning
process takes place well. Some of these devices that support online learning can be
laptops/computers or mobile phones. In addition, no less important in supporting online
learning, the main thing is a network or internet connection. It is this network or internet
connection that determines the continuity of online learning. The better the network will
undoubtedly increase the effectiveness of the implementation of online learning. The
internet will help students access learning platforms, literature or references, or various
learning resources that support online learning (Setiyani, 2010).
The readiness of human resources in mastering technology and the latest
technology is a real challenge in online learning. Not only a challenge for students but
also educators. Teachers and Lecturers both have challenges so that the implementation
of online learning is effective and meaningful. These challenges must face by changing
the mindset, being able to plan by compiling lesson plans well, predicting the right
direction, and determining strategic steps to overcome the turmoil of change in learning
(Harto, 2018). The main challenge is that in addition to making learning effective, it is
necessary to emphasize that the learning that takes place is also fun and far from boring.
The implementation effectiveness can be achieved by several other supporting factors,
including design and financing (Sun & Chen, 2016).
Educators need to pay attention that teaching materials in the implementation of
online learning (1) are easy to access. Teaching materials in the form of soft files are not
significant incapacity, so that they take a relatively short time to download and save
internet quota more. (2) Based on applications that can be accessed offline, educators
provide many learning media, but many are still online. It is a challenge and a severe
opportunity because remembering when teaching materials can be accessed offline will
reduce the dependence of the learning process on an internet connection. This challenge
to the media is also an opportunity for educators who master technology to create and
develop learning applications as totality and professionalism in providing educational
services. Not only for educators, but this can also be an opportunity for professions other
than educators, especially IT experts, to collaborate with educators in creating these
offline learning applications.
The impact of online learning has an impact on students in Indonesia. In reality,
many students complain about online learning. They faced many obstacles while
carrying out online learning. The impact felt by students is that there is still a lack of
understanding during learning. Students become less active and feel stressed because of
their obstacles during online learning. A survey conducted by LPM (Quality Assurance
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Institute) Islamic State University Maulana Malik Ibrahim during online learning in
Higher Education shows that the main obstacle is the internet network. In addition to
network constraints, another obstacle is psychological factors in students. These obstacles
are the main problems that can impact other aspects, namely health problems and reduce
motivation to learn. Synchronous learning with e-learning that is carried out relatively
long can make students stay in a static state for longer. The condition that they have to
deal with a small screen of movement will be obvious to have less space to move their
limbs a little. It tends to increase the risk of stress (Putri & Mulyono, 2018). Stress is a
physical, cognitive, emotional, and behavioral response to a situation that is considered
threatening or challenging the individual (Ciccarelli & White, 2015). However, each
individual's stress response is different. The pressure and stress experienced by students
are also caused by several other things, such as the enormous workload because many
courses must be passed (Argaheni, 2020).
Psychological disorders for students are caused because they feel the learning is
very burdensome and tedious. Learning is only a pile of tasks that must be completed in
a short time. Meanwhile, for educators, the stress they face is time management for the
interests of home or family and work. It is none other than during the online learning
period, and educators carry out Work From Home (WFH).
The government has minimized internet access needs by assisting with data
packages to meet internet access needs. This assistance is for students, but the entire
academic community gets assistance from both teachers and lecturers (Kemendikbud
Inaugurates Internet Data Quota Assistance Policy 2020, 2020). As a form of concern for
national education, internet network providers are also doing the same thing by
providing bonuses or cheap data packages. It is done so that online learning can continue.
Service providers for the network simultaneously have challenges and opportunities to
seek network expansion, especially in remote areas where there is no internet access or if
there is already a minimal condition compared to urban areas or crowded centers.
Constraints that are personal to students can be treated according to their needs,
such as coping with stress. Coping Stress is a treatment to tolerate, minimize, control, or
reduce the impact of stress (Hanifah, Lutfia, & Ramadhia, 2020). This method can be done
by doing behavioral strategies and psychological strategies (Ciccarelli & White, 2015).
Stress coping can be done: 1) Problem-focused coping, a strategy to eliminate or change
stressors by maintaining a healthy lifestyle with adequate nutritional intake and regular
exercise, 2) Emotional-focused coping, a strategy that involves changing the way a person
feels about stressors. This strategy reduces the emotional impact of the stressor and
allows problem-solving in a more effective way (Hanifah et al., 2020)
In the results of research in one of the Unnes Journal of Public Health articles, it was
written that working in front of a computer screen for a long duration would cause health
problems, especially in the emergence of discomfort and fatigue in the eyes (Permana &
Koesyanto, 2015). Symptoms that often appear are cramps or back pain, headaches,
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increased heart rate, respiratory problems, to digestive problems (Putri & Mulyono,
2018). These disorders can be caused by an improper sitting position and working for too
long. Therefore, to reduce or prevent health problems during learning, it is recommended
to stop for a moment to rest, especially the eyes, because it can reduce the level of
discomfort (Kumasela, Saerang, & Rares, 2013). It is also necessary to do light
movements, stretches, or just standing, walking around the room.
Some of the problems in online learning are certainly a challenge, so thinking is
needed to obtain accurate solutions and alternatives. Some of these obstacles also have
positive values that can become opportunities. This is stated by (Bakia, Shear, Toyama,
& Lasseter, 2012) that distance learning will reduce financing in the implementation of
education. This reason is viewed from the implementation of conventional/face-to-face
learning, which requires various standard supporting facilities and infrastructure such
as classrooms, tables, chairs, stationery, projectors, and others. Distance learning will
undoubtedly be more flexible and reduce the cost of facilities and infrastructure.
The problems that exist in online learning are formulated into several aspects of the
problems in the research. These aspects are carrying capacity in individual
abilities/skills, health, psychology, and facilities and infrastructure. These four aspects
are the main issues that will be explored in research conducted through surveys.
Survey research was conducted on 2nd-grade students of FITK UIN Maulana Malik
Ibrahim Malang. The student carries out online learning starting in the even half of the
semester (February-June 2020/2021) and continuing until the even semester of 2021/2022
(time series). Online education for students in the transition from face-to-face learning to
online learning. The transition period was due to the pandemic, so all learning activities
were carried out online with careful consideration.
The research was conducted using a questionnaire as the main instrument in data
collection, and then descriptive analysis was carried out to describe the phenomenon
objectively. The questionnaire was designed using a scale of 1-5 or a Likert scale
consisting of four aspects of the research problem. These aspects include carrying
capacity, health, psychology, facilities, and infrastructure. Scale 1 indicates strongly
disagree with the item, and scale 2 disagrees, scale 3 is undecided, scale 4 agrees, while
scale 5 strongly agrees with the statement items and follows reality. Data collection was
carried out during three learning periods: the end of the even semester 2020/2021, odd
semester 2021/2022, and even semester 2021/2022 for the same students. Data collection
using google forms aims to reduce mobility and interaction during the pandemic.
Aspects, indicators, and questions in the questionnaire referred to in the study are as
follows:
Method
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Tabel 1. Research Instruments
Aspects
Indicators
Total Items
Psychological
Learning Readiness
5
Inner Change
5
Emotional &
Motivation
5
Facilities and
Infrastructure
Technology
5
Health
Body Health
5
Carrying Capacity
Financial ability
5
Total Items
40
A survey of 4 aspects of the problem in the research presented via google form
obtained as many as 307 respondents. The total items in each aspect are designed with a
balanced number of positive and negative statements. It aims to determine the
consistency of the research objectives in responding. Before the instrument is used in data
collection, it is necessary to conduct a feasibility test. The feasibility test in question is the
Validity Test through Expert Judgment or reviewing the contents of the questionnaire
from three experts. Aiken's Validity Test Result is 0.833, which means that the instrument
meets good content validity and is suitable for data collection.
4
Psychological Aspect
Psychological aspects are closely related to other parts of health problems that can hinder
the learning process. Even though it is applied in a network or online and not face to face,
the psychological aspect needs to be considered one of the implementations of
implementing bold learning. The results of a survey on psychological aspects, which
include three indicators, are as follows:
Figure 1. Psychological Aspect
Result
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The survey results above can be interpreted that based on the psychological aspect,
students generally feel that online learning is not able to provide what they expect. Of
the seven positive items, 18.81% of respondents strongly disagreed, and 21.1% responded
that they did not agree with the questionnaire items. A total of 19.63% of respondents
each agreed and strongly agreed with the questionnaire items. However, at least 20.83%
of respondents expressed doubt about the psychological conditions they experienced
contained in the questionnaire.
Facilities and Infrastructure Aspects
The second aspect is a survey of aspects of facilities and infrastructure. The facilities and
infrastructure are the primary tools and supports used during online learning. Without
the supporting facilities and infrastructure, the implementation of online learning will be
challenging to carry out smoothly. The results of the survey on the infrastructure and
facilities aspects are as follows:
Figure 2. Aspects of Facilities and Infrastructure
Regarding facilities and infrastructure with network and technology indicators, the
distribution of survey data looks like a normal distribution. That shows no significant
difference in the percentage of respondents on a scale of 1 to 5. On the positive items of
the questionnaire, some respondents strongly disagree and disagree with the total rate of
17.26% and 20.96%. In the response, agree as much as 20.63% and strongly agree 18.68%.
However, there were 22.48% gave a hesitant response to the questionnaire items.
Health Aspect
The health aspect is an essential support for the implementation of online learning.
Without good health, the learning process will not take place. The following are the
results of a survey on health aspects:
0
10
20
30
40
50
60
70
80
12345
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Figure 3. Health Aspect
In the health aspect, it can be seen that the distribution of research data shows conditions
that are almost comparable between those who agree and those who disagree. However,
this is a problem that online learning causes health problems for students. Health aspects
generally contain negative statements. Figure 3 shows that 20.09% of respondents
strongly disagree, meaning that the total percentage of respondents did not experience
health problems. A total of 19.76% did not agree, and as much as 22.15% had doubts
about his condition. The responses' statements agree and strongly agree with are 17.92%
and 20.09%, respectively. The percentage is the total respondents who experience health
problems in themselves.
Carrying Capacity Aspect
The third aspect is the carrying capacity aspect. This aspect is a supporting aspect of
online learning. Supportive capacity in the form of a smooth internet network,
availability of internet quota during online learning, and the ability to master technology
in online education. The survey on the carrying capacity aspect is presented as follows:
Figure 4. Carrying capacity
These results indicate that the average respondent has not fully mastered and understood
0,00
10,00
20,00
30,00
40,00
50,00
60,00
70,00
80,00
1 2 3 4 5
56
57
58
59
60
61
62
63
64
65
66
67
12345
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the role and function of technology as a learning medium and an effective
communication medium in distance learning. In Figure 4, as many as 19.84% of the
responses strongly disagreed, and 21.14% opposed. It can be interpreted that this number
of respondents do not have good skills during online learning. 20.16% of respondents
said they doubted whether they had understood the role and function of technology or
vice versa. However, the respondents who feel they know the role and function are 19.51
% with an agreeable response and 19.35% with a strongly agree or very confident
response to the role and function of technology in remote learning.
The survey results on four aspects, including psychological aspects, infrastructure
aspects, health aspects, and carrying capacity aspects, indicate that students are not
satisfied with the implementation of online learning. On the psychological aspect,
students feel less comfortable learning online continuously, both in terms of
understanding the material presented, the effectiveness of online learning until there is
discomfort to stress disorders, which also impact health aspects. The challenge for
educators on the psychological aspect, which consists of learning readiness, inner change,
and emotional motivation, should be in the learning process to carry out according to its
portion—not continuously giving assignments. Educators must take on many roles, one
of which is increasing creativity in online learning. Creative and innovative learning will
undoubtedly reduce student boredom in education. That will also reduce the level of
stress on students.
Educators must also master technology. Good mastery of technology will have a
significant impact in implementing effective learning. Educators and students should
also be able to manage themselves, organize, and divide time between work at home to
help parents and provide independent study time as appropriate. From the psychological
aspect, there are many opportunities to develop themselves and become good learners
from the perspective of educators and students. There is much online training on various
competencies for both teachers and students during the pandemic. There is no need to go
out to issue travel transportation accommodations with online conditions. Even many
are free, so several institutions or agencies hold training to improve the quality of
learning. Both educators and students are aware and willing to follow their primary
duties and responsibilities on the sidelines.
The findings (Wahyono & Husamah, 2020) stated that from the beginning, the
policy to implement online learning was still a lot, only giving assignments during the
learning process without prioritizing the element of meaning in education, this was still
relatively high, reaching 40%. Online learning was initially carried out to make students
enthusiastic by not requiring them to leave the house. This is supported by research
results (Windhiyana, 2020) that the learning process with the Conference platform is
Discussion
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declared effective. However, after several months to one semester, there are many
obstacles and learning inconveniences Online. That will also continue as long as online
learning is still implemented.
Student dissatisfaction is even felt by educators who should open up opportunities
to make online learning more efficient. In the survey on aspects of facilities and
infrastructure, many students still expressed doubts about the facilities and
infrastructure questionnaire. The facilities and infrastructure here are the primary tools
and supports in online learning, such as the devices used in education. However, the
condition of these facilities and infrastructure is individual. With one another, the
conditions will be different. In the study (Windhiyana, 2020), it was also found that the
factors that dominate the effectiveness of the online learning process are the facilities and
infrastructure, which in each student include different device capacities from one
another.
Facilities and infrastructure are a big challenge for educators and students. Every
learner, educator, and student should have a capable device in online learning. A device
in the form of a capable laptop or computer will undoubtedly increase work effectiveness.
However, what is no less important is the ability to master the device/technology. Both
students and educators must be aware that the knowledge of digital literacy is essential
to achieve quality learning in the current era. However, ownership of this device is
closely related to economic conditions. Economic conditions will be the basis for
compliance with supporting online learning. Thus, the alternative to this condition is to
have at least a supporting device that is still suitable for use.
In addition, the condition of facilities and infrastructure also includes aspects of area
coverage and the location of residence for each student. We know that not all areas have
access to a good and stable internet network. Some interior, outermost, and remote
regions are still very difficult to access networks or the internet. The extent of this area's
coverage is based on UIN 2020 Academic data that UIN students are spread from all parts
of Indonesia, from Sabang to Merauke.
This condition, if observed, is an opportunity for several parties. One of the vital
parties is the government. The government has an excellent opportunity to improve
services to the community as a form of implementation of the Pancasila mandate, which
is to educate the nation's life. One of the concrete steps to inform the nation's life is that
the government invites all elements of education and institutions to provide services to
increase learning effectiveness. It shouldn't just be giving internet quota assistance.
However, equitable distribution of conditions in Indonesia from Sabang to Merauke is a
priority to obtain a good network and literacy.
The aspect of carrying capacity is a factor in the effectiveness of online learning. The
biggest challenge is digital literacy or technology. Digital literacy skills will significantly
support the implementation of online learning. Most students and lecturers have
mastered technology, but there is still a lack of support for online learning. This finding
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is also as stated (Surahman et al., 2020) that the obstacles experienced by educators are
due to generational differences and age factors. On average, educators who face obstacles
lack digital skills in managing online learning. However, for the digitally literate
generation, in this case, those in the young category, online learning is not the slightest
obstacle.
Another obstacle that arises is the internet quota used while online. In fact, in a day,
students have to take whole learning through the network. That is also a previous finding
conducted by research (Widodo, 2020). Quotas are a problem, especially some of them
are in areas where it is sometimes still difficult to get a signal. That will impact
understanding the material and the freedom to access information online. Online
learning has many weaknesses and shortcomings, especially for practice-based learning
and materials containing calculations that will be more difficult to understand. Thus, the
four aspects that are the primary support for the implementation of online education
must be improved to support the online teaching and learning process at home.
Online learning with several obstacles experienced is a challenge for the entire
academic community. However, if observed and studied correctly, of course, there will
be many opportunities. Self-awareness and the ability to detect challenges and
opportunities will help realize and increase high learning independence (Sadikin &
Hamidah, 2020). Of course, this independence will be recognized if there is increased
motivation and enthusiasm for learning, adequate facilities, infrastructure, and
supporting capacity for students.
Based on the research carried out on the four indicators, it can be concluded that the
implementation of online learning impacts being unsatisfied for students. The learning
carried out provides challenges for students and educators. Challenges to the
psychological aspects related to health require teachers to have high creativity and
innovation to carry out fun learning. Another aspect that becomes a challenge for online
learning is supporting facilities and infrastructure such as the equipment owned, internet
network (internet quota), and the ability possessed in mastering technology. Both
students and educators must face challenges in online learning, and these existing
challenges can be transformed into opportunities to improve policies and the quality of
online learning.
Amrulloh, M. A., & Basyori, A. (2019). The Effectiveness Of Using Interactive Video In
Teaching Arabic Calligraphy. Abjadia, 4, 37–46.
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Conclusion
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