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# Design and Evaluation of Haptic Interface Wiggling Method for Remote Commanding of Variable Stiffness Profiles

Authors:
• Heemskerk Innovative Technology B.V.
• Heemskerk Innovative Technology B.V.

## Abstract and Figures

Unlike many traditional stiff position-controlled robots, new collaborative robots interact with humans and operate in an environment that is often unpredictable and unknown. For safe and effective executions of manipulation tasks within such an environment, the robot requires to modulate its compliance. Therefore, the human operator must have a system that enables an intuitive demonstration of compliance skills to the robot. Ideally, this should also be possible through teleoperation in order to have the ability to demonstrate skills at a distance, such as in remote home care applications or any other scenario where the skilled operators are not physically present all the time. Existing state-of-the-art methods for remote demonstration of impedance skills only enable limited modulation of the stiffness matrix, or they are too complex and cumbersome for practical applications. This research tries to overcome these limitations and proposes a teleoperated stiffness commanding method that enables a complete modulation of the stiffness matrix in 3 degrees of freedom. The method uses the same haptic device hardware as used for controlling the robot manipulator motion, hence it does not require extra specialised equipment for stiffness commands. By wiggling the endpoint of the haptic device, the stiffness is commanded to the robot and also fed back to the operator through haptic and visual feedback. To evaluate the performance and acceptance of the system, we performed a user study where the participants had to demonstrate various interaction behaviour to the remote robot. The results show how varying system parameters (i.e., degrees of freedom, orientation, and size of the stiffness commands) influence the performance of the system and user acceptance.
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Design and Evaluation of Haptic Interface Wiggling Method for
Remote Commanding of Variable Stiffness Proﬁles
Jasper Schol1,2, Jelle Hoﬂand1, Cock J.M. Heemskerk1, David A. Abbink2, and Luka Peternel2,
Abstract Unlike many traditional stiff position-controlled
robots, new collaborative robots interact with humans and
operate in an environment that is often unpredictable and
unknown. For safe and effective executions of manipulation
tasks within such an environment, the robot requires to
modulate its compliance. Therefore, the human operator must
have a system that enables an intuitive demonstration of
compliance skills to the robot. Ideally, this should also be
possible through teleoperation in order to have the ability to
demonstrate skills at a distance, such as in remote home care
applications or any other scenario where the skilled operators
are not physically present all the time. Existing state-of-the-
art methods for remote demonstration of impedance skills
only enable limited modulation of the stiffness matrix, or they
are too complex and cumbersome for practical applications.
This research tries to overcome these limitations and proposes
a teleoperated stiffness commanding method that enables a
complete modulation of the stiffness matrix in 3 degrees of
freedom. The method uses the same haptic device hardware
as used for controlling the robot manipulator motion, hence
it does not require extra specialised equipment for stiffness
commands. By wiggling the endpoint of the haptic device, the
stiffness is commanded to the robot and also fed back to the
operator through haptic and visual feedback. To evaluate the
performance and acceptance of the system, we performed a
user study where the participants had to demonstrate various
interaction behaviour to the remote robot. The results show how
varying system parameters (i.e., degrees of freedom, orientation,
and size of the stiffness commands) inﬂuence the performance
of the system and user acceptance.
I. INTRODUCTION
Traditionally, industrial robots are stiff and position con-
trolled, without the ability to adjust dynamic properties of the
interaction. In combination with a well organised and known
environment, this simple method is effective in autonomous
and repetitive manipulation tasks, such as assembly in a pro-
duction line. However, robots that work in unstructured and
unpredictable environments or are interacting with humans
require dynamic control in order to efﬁciently deal with
complex interaction challenges. In this respect, impedance
control gives robots the ability to adapt the properties of
dynamic interaction with the environment [1].
Besides pre-programming, there are two main types of ap-
proaches to demonstrate or command the impedance skills to
the robot: kinaesthetic guidance and teleoperation. In the ﬁrst
approach, the impedance parameters can be inferred through
the data obtained by kinaesthetic guidance. For example,
the method in [2] infers variable impedance skills from the
1Heemskerk Innovative Technology B.V., Delft, The Netherlands
2Delft Haptics Lab, Cognitive Robotics, Delft University of Technology,
Delft, The Netherlands
Corresponding author (e-mail: l.peternel@tudelft.nl)
measured force during kinaesthetic teaching. In [3], [4], the
impedance is inferred through the variability in demonstrated
kinematic trajectories; small variability in motion implies
precision and thus high impedance, and vice-versa. While
these methods do not require special interfaces, the operator
can not control the impedance directly and might lead to
undesirable parameters. For example, the motion through
a narrow section, while in contact with the environment,
has a small variability due to the environment constraint,
and if the object is fragile, then high stiffness can lead
to unsafe interaction forces [5]. Furthermore, kinaesthetic
guidance requires physical presence of the human operator,
which limits its use in applications such as remote home care.
Therefore, teleoperation approach might often be preferred
over pure autonomy or kinaesthetic guidance. There are
also methods that can learn compliant motion directly from
teleoperated demonstrations [6], [7], however, these too do
not give the operator a direct control over the impedance.
In [8], the concept of tele-impedance was introduced,
where surface electromyography (sEMG) measured the mus-
cle activation of the operator to estimate human arm stiffness
through ofﬂine calibration. The human endpoint stiffness
was then superimposed to the robot impedance controller to
command its impedance parameters in real-time. This sEMG
approach was later on also used to teach the impedance
skills to robots [9], [10]. However, these methods all require
complex ofﬂine identiﬁcation techniques to ﬁnd the sEMG
to stiffness mapping, which is operator-speciﬁc and typically
only locally valid (in the identiﬁed arm pose). Simpliﬁcations
were introduced in [9], [11], however sEMG is still a
rather complicated system with wearable sensors and time-
consuming calibration procedures. Additionally, when force-
feedback is involved with sEMG interface [12], [13], there is
a coupling between the force-feedback and the commanded
impedance that takes away some direct control [14].
A fundamentally different approach to tele-impedance is
to use the operator’s grip force as an interface to command
stiffness. The interface in [15] measured the force of grip
on the handle of the master device by pressure sensors. The
measured force was then linearly mapped to the commanded
robot stiffness and damping. A different approach was intro-
duced in [5], where the impedance was commanded by the
position of the button on a handheld control interface. The
methods [15] and [5] are more practical compared to sEMG,
however they enable only control of a limited degrees of
freedom (DoF), while the stiffness matrix has many DoF that
are related to magnitude and orientation. Therefore, some
aspects of the stiffness matrix must be coupled to a single
control DoF and independent modulation is not possible.
The methods in [16], [17] proposed to use kinaesthetically
induced perturbation to command impedance to the robot.
This technique relies on physically wiggling the robot struc-
ture around its reference trajectory to modulate the stiffness
in the three translational DoF. However, this method requires
close physical interaction to move the robot and therefore
remote demonstration or control is not possible. Furthermore,
if the robot is large, physical interaction and movements are
not easy. Finally, environment constraints can prevent the
manipulator to be moved in a certain direction which can
only be solved by commanding the robot with an offset in
trajectory [17]. Nevertheless, this method does provide the
possibility to vary all aspects of the stiffness matrix without
using sEMG.
Given the limitations of the existing methods, this work
designs and evaluates a novel stiffness commanding interface
that allows the operator to provide remote demonstration of
varying stiffness proﬁles in 3 DoF, where the three transla-
tional DoF can be varied in the direction (stiffness matrix
eigenvectors) and magnitude (stiffness matrix eigenvalues).
To make the interface suited for a real-world practical
application, it is also important that the interface is easy to
implement and does not use wearable devices or calibration
precedes (i.e., limitations of sEMG). In addition, demonstra-
tion or control of stiffness should not be dependent on the
environment constraints or kinematic trajectory. Additionally,
the interface must be accepted by the operator such that
stiffness behaviour can be easily and intuitively programmed.
Similar to [16], [17], the proposed method is based on
perturbations around the kinematic reference trajectory in
order to provide stiffness commands. Different from [16],
[17], the proposed method does not induce perturbations
by physically wiggling the robot. Instead, the haptic master
device of teleoperation setup is used to make virtual pertur-
bations. During the reference motion trajectory, the operator
is moving a virtual marker around the current end-effector
position of the robot by wiggling the haptic device. The
larger the distance between the virtual marker and the end-
effector (amplitude), the lower the stiffness, and the more
compliant the end-effector of the robot will become in that
direction. The commanded stiffness is updated online and fed
back to the operator through a visualisation of compliance
ellipsoid1, and by providing stiffness related forces from
the haptic device. Therefore, the operator sees and feels the
stiffness changes, which helps him/her to estimate to what
extent the commanded stiffness is successful with respect to
what was intended. After the stiffness proﬁle is demonstrated
in a safe simulation environment, the robot can use the
obtained stiffness proﬁle in order to autonomously execute
The main contribution of this paper is a new teleoperation
based stiffness commanding method that allows direct modu-
lation of all aspects of the stiffness matrix for 3 translational
DoF. The proposed method was evaluated by a user study in
1Compliance ellipsoid in an inverse of stiffness ellipsoid.
terms of performance and acceptance in various conditions.
II. MET HOD DESIGN
The main objective of the proposed system is to enable
human operators to remotely demonstrate new interaction
skills to the robot. Fig. 1 shows the system overview with
the most important software blocks, signals, and apparatus.
The key element is the new stiffness commanding interface
for varying the stiffness parameter of the remote robot’s
impedance controller. This work assumes an already estab-
lished or learned kinematic trajectory xcand no assumptions
are made on how it was obtained (e.g., it can be done
remotely through the same haptic device that is used for
stiffness demonstration). Additionally, during the stiffness
demonstration in simulation, the impedance controller is
temporarily bypassed to facilitate the creation of the stiffness
proﬁle through remote demonstration.
A. Stiffness commands from perturbations
The proposed demonstration method is intended to com-
mand stiffness for the 3 translation DoF through wiggling of
a haptic device. Therefore, the requirements for the hardware
setup is a haptic device with at least 3 DoF. The stiffness
matrix KR3×3gives a relationship between the contact
forces and position errors, and we deﬁne it to be inversely
proportional to a covariance matrix from the demonstration.
This covariance matrix is constructed based on a perturbation
signal that is created by the operator while moving the haptic
device in the robot base frame, which is aligned with the
world frame. By wiggling a virtual marker point xmR3×1
around the current robot end-effector position xR3×1, a
perturbation vector ˜
xcan be found for each time step ias
˜
xi=xixm,i.(1)
The perturbation vector is stored over time in a data matrix
Ξ˜
x×L. From this data matrix, a covariance matrix Σi
R3×3is constructed. Here L=T·dt =T
fs
is the total amount
of stored data points in the data matrix and hence the length
of the sliding temporal window, where Tis the time span of
the window in seconds and fsthe frequency in Hz at which
the software runs. As time progresses with time step dt, a
new perturbation vector will be appended while the earliest
vector will be removed from the data matrix. Therefore at
time t=t1, the data matrix contains the perturbation vectors
in the range [(t1T), t1]for t1> T . From this data matrix,
the symmetric and positive deﬁnite (SPD) covariance matrix
is found according to
Σi=1
L
L
X
i
(˜
xiµ)(˜
xiµ)T,
µi=1
L
L
X
i
˜
xi,
(2)
where µR3×1is the average of the perturbation vectors
in the data matrix. The three variances corresponding to
the x, y and z-axis are presented on the diagonal of the
covariance matrix, and the off-diagonal elements represent
Fig. 1. System overview containing the most important software blocks, signals, and apparatus. The operator and the remote environment (blue sections)
interact with the master and remote devices, respectively (green sections). The yellow section contains the software blocks and signals and the purple
section shows the visualisation based on the important signals or robot sensors. Since no impedance (compliant) controller is implemented, the stiffness
command Kis directly connected to the stiffness scaling.
the covariance (coupling terms) between them. The next step
is to set the covariance matrix inversely proportional to the
stiffness matrix. Therefore, the direction and the magnitude
should be found. Since the covariance matrix is a SPD
matrix, eigendecomposition gives
Σi=QΛQT,(3)
where QR3×3is a matrix containing the orthonormal
eigenvectors (direction) and ΛR3×3is a diagonal matrix
composed of the eigenvalues λi, i = 1,2,3(magnitude
along the eigenvectors). We take eigenvectors from (3) and
use them to construct the stiffness matrix as
Ki=QΓQT,(4)
where Γis a diagonal matrix of which the diagonal elements
γiare deﬁned to be the inverse to the square root of the
diagonal elements of matrix Λ, such that σi=λi. The
inverse relation for each diagonal element γ(σi)is given by
γ(σi) =
¯
K σi>¯σ
¯
K¯
K¯
K
¯σ¯
σ(σi¯
σ)¯
σσi¯σ,
¯
K σi<¯
σ
(5)
where σiis a measure of the amplitude of the perturba-
tions (wiggles), and the minimum and maximum allowed
perturbations ¯
σand ¯σare tunable parameters. Since the
diagonals γiof Γshould be bounded between the stiffness
limits of the impedance controller, the stiffness diagonal γ
is set inversely proportional to the perturbations measure σ.
Therefore, the minimum and maximum allowed perturbation
[¯
σ, ¯σ]is related to the minimum and maximum allowed
stiffness limits of the impedance controller. The minimum
and maximum stiffness is denoted by [¯
K, ¯
K].
B. Visual feedback
Since stiffness commands are given using a remote-
demonstration setup, it is important to have a good un-
derstanding of the remote robot and the environment. Ad-
ditionally, to understand the system itself, visual cues are
known to improve user acceptance and performance in
Haptic Shared Control systems [18], [19]. To design the
visual feedback system, we divided the operator’s screen in 3
sections (see Fig. 2). The right-top side of the screen shows
a camera stream from the robot’s head camera, and the right-
bottom shows the end-effector camera stream. The left side
of the screen provides a simulated environment based on
robot sensors. Here, the current robot state and additional
visualisations of the signals are presented. The ﬁgure also
shows the task of opening a microwave door.
The simulated environment includes 1) a model of the
current robot state and 2) a point cloud that shows the
environment constructed from the depth camera. In the
simulated view, 3) the commanded end-effector trajectory is
visualised to help in understanding the future motion of the
end-effector. Furthermore, 4) the virtual marker is presented
by the red sphere that is controlled by the endpoint of the
haptic device. By moving the marker away from the end-
effector, the marker color gradually changes from green to
red providing a sense of depth. Finally, 5) the compliance
ellipsoid is used to visualise the demonstrated stiffness
and to help operators understand the effect of the input
motion commands on the stiffness. Although the compliance
ellipsoid is the inverse of a stiffness ellipsoid, the choice is
made to visualise compliance, since this naturally matches
the movement of the virtual marker xm. For example, if
the operator wiggles the haptic device along the z-axis, the
compliance ellipsoid forms a cigar shaped ellipsoid with the
long axis aligned with the z-axis. This is intuitive since the
long axis forms in the line of movement from the wiggling
motion, resulting in lower stiffness along the z-axis.
C. Haptic feedback
Typically haptic feedback generated by the master de-
vice is used to feel the forces from the remote robot. In
this work however, we use a different method to provide
haptic feedback; the demonstrated manipulator stiffness is
Fig. 2. The left picture shows an overview of the simulated remote
environment. The top-right and bottom-right pictures show the visual
feedback provided to the operator based on the head and wrist camera
streams. The task mimics the process of opening the door of a microwave.
explicitly made observable through the haptic device by
scaling the commanded stiffness and using this to produce a
virtual stiffness force. If the endpoint of the haptic device
moves away from its zero position, the virtual stiffness
force pulls it back to the zero position, similar to how
an impedance controlled manipulator would move back to
its equilibrium trajectory. Therefore, the operator can sense
the effects of the demonstrated stiffness directly without
an actual impedance controller being present. This allows
commanding of stiffness even for simulated motion where
contact forces are absent. Since the operator evaluates the
stiffness directly, it allows for quick adjustments during
the motion. Additionally when a ﬁxed stiffness is set (e.g.
from earlier demonstrations), it also allows users to feel and
improve upon the earlier commanded stiffness. It is important
to convey this information haptically since this is how people
naturally evaluate stiffness [16]. Furthermore, it supplements
the compliance ellipsoid visualisation since it can be seen
and felt simultaneously.
The virtual stiffness force is calculated by multiplying
the scaled-down manipulator stiffness KsR3×3with the
deviation of haptic device from its zero position. To set (or
limit) the force range that the haptic device can produce, the
stiffness should be scaled to ensure that the haptic device
uses the full or a deﬁned range of force. This is done by
deﬁning the maximum allowed deviation ¯xhd of the haptic
device and the minimum and maximum force limits (for
maximum haptic device deviation). [¯
fhd,¯
fhd]of the haptic
device. Subsequently, the minimum and maximum allowed
stiffness for the haptic device deviation is deﬁned as
¯
Khd =¯
fhd
¯xhd
,
¯
Khd =¯
fhd
¯xhd
.
(6)
By relating the minimum and maximum manipulator stiff-
ness limits [¯
K, ¯
K]to the minimum and maximum allowed
haptic device stiffness limits, the scaled down stiffness can
be found.
In order to scale the stiffness matrix K, eigenvalue de-
composition of the stiffness matrix has to be performed such
that the eigenvalues can be scaled. Using the eigenvalues of
Fig. 3. The top plot shows a sinusoidal perturbation signal along the
x-direction and the bottom plot shows the resulting stiffness commands.
(4), the diagonal matrix Ks,e with the scaled eigenvalues is
given by
Ks,e =¯
Khd +¯
Khd ¯
Khd
¯
K¯
K(Γ¯
K),(7)
where ¯
Khd,¯
Kand ¯
Kare diagonal matrices with on the
diagonals ¯
Khd,¯
K,¯
Krespectively. Once again, using (4)
the scaled stiffness matrix is found using the eigenvectors of
the decomposition as
Ks=QKs,eQT,(8)
Subsequently, the force feedback is calculated by
fhd =Ksxhd,(9)
where fhd R3×1is the virtual stiffness force produced by
the haptic device and xhd R3×1is its endpoint deviation
away from the zero position.
D. Stiffness behaviour
This section shows how the perturbation signal (operator
input) inﬂuences the stiffness commands and how the param-
eters inﬂuence the system. Given the stability stiffness limits
of the manipulator, parameters that inﬂuence the stiffness
commands are the amount of data points in the sliding
window L=dt ×T=T
fs
, and the parameters ¯σ, ¯
σ. The
sliding window length along with the frequency rate of the
software determines the time it takes to completely refresh
the window with data points. The time it takes to refresh the
window mainly inﬂuences the rate of stiffness changes during
the demonstration. Therefore, a large window and a high
frequency rate correspond to slow rate of change of stiffness,
and vice-versa. The parameters ¯
σ, ¯σrepresent the standard
deviation of the data in the data matrix Ξ˜
x×Land are related
to minimum and maximum allowed deviation of the haptic
device endpoint. Given the inverse relation of (5), motion
below ¯
σ= 0.0707 increases the stiffness to the maximum
limit ¯
K= 1000 N/m and above ¯σ= 0.3to a minimum limit
¯
K= 100N/m of the manipulator. This effect is shown in
Fig. 3.
The sliding window length and software frequency are
L= 100 and fs= 100 Hz. Therefore, the time it takes
to completely refresh the window is T= 1 s. This can be
observed by looking at the top and bottom graphs of Fig. 3.
In the top graph at approximately 4.5 seconds a sinusoidal
with an amplitude larger than the threshold starts. After 1
second the window is completely refreshed with new data
points, and this is shown in the bottom graph, where the
stiffness has ﬂattened to 600 N/m at 5.5 seconds.
III. EXPERIMENT
An important aspect of the method is that non-expert
operators can use it to demonstrate stiffness skills. We
evaluated the method by an experimental user study, where
the operator was instructed to recreate various compliance
ellipsoids (representing the stiffness matrix) as accurately as
possible. The quantitative aspects were evaluated based on
the trial time and by comparing the ellipsoid demonstrated
by the operator to the reference ellipsoid. The reference
ellipsoids were varied in size, orientation, and required
either 1 or 2 DoF commands. Note that the references were
provided as 3D ellipsoids, therefore the user had to reproduce
3D ellipsoids through either 1 DoF or 2 DoF command mode.
In the 1 DoF command mode, different stiffness axes were
demonstrated sequentially one by one, while in the 2 DoF
mode multiple axes were demonstrated simultaneously. The
subjective aspects of user acceptance were evaluated by the
van der Laan questionnaire [20].
First, we hypothesised that 1 DoF stiffness commands
have higher performance scores, compared to 2 DoF stiffness
commands. To describe task complexity we used the theoret-
ical model in [21], which implies that simultaneous actions
contribute to increased overall task complexity. Thus, the
level of task complexity in executing simultaneous actions
(as in 2 DoF mode) may exceed the capacity of the individual
operator, which leads to a lower performance.
Second, we hypothesised that commanding compliance in
the horizontal (or transverse) plane yields lower performance
scores, as compared to commands in the vertical (or frontal)
plane. The reason being that commands in the horizontal
plane require the operator to predominantly use the visual
feedback that has a top-down view of the horizontal plane,
while natural human eye view is in vertical plane. Therefore,
misalignment exists between the operator view and the
control input, which does not exist in the vertical plane.
In [22] it was shown that to improve teleoperation, a setup
should minimise control and view rotations. Additionally,
the manipulability of the human arm changes with the arm
conﬁguration [23], and can be different when operating in
the horizontal plane and in the vertical plane. While no
research is found that directly relates the effect of human
arm manipulability on different planes on teleoperated task
performance, it could contribute to performance increase or
decrease.
Finally, we hypothesised that larger shapes take more time
to demonstrate, compared to small shapes. To create large
shapes, the haptic device endpoint has to travel a greater
distance, resulting in more time needed per trial. No effect
was expected in terms of similarity between the reference
and user demonstrated stiffness ellipsoid.
A. Participants
Eight male participants (age: M= 25.15,SD = 2.53)
volunteered and were included in the experiment. All par-
ticipants gave their prior consent and the experiment was
approved by the Human Research Ethics Committee of the
Delft University of Technology.
B. Experiment setup and protocol
The experiments were performed on a remote-
demonstration setup consisting of a 3D Systems Touch
Haptic Device, which measured operator’s position
commands and provided force feedback about the remote
robot. The remote robot was simulated in Gazebo. The
computer screen in front of the participant provided the
visual feedback. Before starting the experiment each
participant was provided a description of the setup, method
and task instructions. A familiarisation trial was performed
prior to the experiment. In the experiment, the participant
had to demonstrate a given stiffness proﬁle in four different
conditions, where each condition was preceded with a
practice run to get used to that speciﬁc condition. After the
ﬁnal condition, the participants were asked to ﬁll in a van
der Laan questionnaire along with four additional questions
complementing the questionnaire:
What did you like or ﬁnd helpful?
What did you ﬁnd undesirable or hard?
Which condition did you ﬁnd most difﬁcult and why?
Do you have any remarks?
The experiment conditions were deﬁned as a combination
of 1 or 2 DoF stiffness commands, and whether they were
commanded in a horizontal or vertical plane, leading to the
following notations: 1 DoF – horizontal,1 DoF – vertical,
2 DoF – horizontal and 2 DoF – vertical. Within each
condition, the ellipsoids were varied in size (small, large)
and orientation (0, 45, 90 and 135 degrees). The 1 DoF
reference ellipsoids had one long axis of which the size
varied to be either large (0.46) or small (0.25) forming the
shape of a ”cigar”. The 2 DoF ellipsoids had the same long
axis in addition to a second axis that was half the size
of the long axis. These two axes formed an ”oval” in the
plane of their corresponding condition. Both 1 and 2 DoF
ellipsoids were rotated in their plane with either 0, 45, 90
or 135 degrees. Within each condition, every combination
of size and orientation was repeated four times. The 2 DoF
”circle” which were both repeated four times. They were not
rotated within their plane, since all orientations resulted in
the same compliance ellipsoid.
C. Performance measures
To measure the performance of the participants in the
individual trials, we deﬁned the completion time and three
accuracy related metrics. The Trial time metric was deﬁned
as the time it takes for the participant to recreate the reference
ellipsoid in seconds. The time started as the new reference
ellipsoid spawned and was stopped by the operator when
a satisfactory performance was reached. This was done by
pressing a button, which also automatically spawned the next
reference ellipsoid. High trial times corresponded to lower
performance, and vice versa.
The accuracy of demonstrated ellipsoids was evaluated by
decomposing the stiffness matrix in orientation (eigenvec-
tors) and size (eigenvalues) components according to (4).
Thus, the error between the reference and the demonstrated
ellipsoid was evaluated by comparing the eigenvalues and
eigenvectors. The ﬁrst accuracy related metric, Absolute
average size error, s, was deﬁned to be the average of the
absolute error between the reference and the demonstrated
ellipsoid axes as
s=1
n
n
X
i=1,2,3|σref,i σcom,i |(10)
The second accuracy related metric, Relative average size
accuracy, sacc, was deﬁned to be the average error between
the reference and the demonstrated ellipsoid axes, relative to
the reference ellipsoid. Additionally, the score was converted
to a percentage such that it could be presented to the operator
as a convenient feedback score during the trials. The score
ranged between 0100%, where 100% represented a perfect
match in size, and was deﬁned as
sacc = 100 1
n
n
X
i=1,2,3|σref,i σcom,i |
σref,i ×100(11)
The third accuracy related metric, Orientation error, α,
was deﬁned as the smallest absolute angle between the
reference orientation and the demonstrated orientation for
an arbitrary axis in the axis angle framework. The absolute
angle was derived from a distance metric for 3D rotations
by using the inner product of a unit quaternion φ[24] as
φ= arccos (|qref ·qcom|)(12)
The distance metric φwas scaled by a factor to represent the
angle in radians. Subsequently, because of the symmetry of
the ellipsoid, the range was halved to [0 π
α=(π2φ2φ > π
2
2φ, otherwise (13)
The angle αwas also represented as a feedback accuracy
score αacc to the operator in (14). Similar to the size
accuracy, 100% represented a perfect match in orientation.
The feedback score was identical to α, only scaled to have
a different range [0 100%] as
αacc = 100 (α2
π×100) (14)
IV. RES ULTS
We performed a statistical analysis to test the null hypoth-
esis H0(i.e., equal medians) of the different conditions using
the Wilcoxon signed-rank test. The results of comparing the
performance of commanded DoF (1 vs 2), plane (horizontal
vs vertical), and size (large vs small) are presented in Table I.
Additionally, Fig. 4 visualises the most important quantitative
and subjective results.
Comparing 1 DoF commands with 2 DoF commands,
Table I, Fig. 4a and Fig. 4b show that all metrics are
signiﬁcant with p < 0.001. As hypothesised, all median
values show higher performance scores in 1 DoF compared
to 2 DoF, conﬁrming the ﬁrst hypothesis.
Secondly, it was hypothesised that performance in the
horizontal plane is lower compared to the performance in the
vertical plane for all the performance metrics. As indicated
in the legend of Fig. 4a and Fig. 4b, statistical difference is
observed only for the orientation error p < 0.001. Further-
more, Table I reveals that the absolute and relative average
size error p= 0.73,p= 0.14, are not statistically signiﬁcant.
Therefore, the performance in the horizontal plane is lower
compared to the performance in the vertical plane, because it
took the operator less time to demonstrate an ellipsoid (trial
time p < 0.001). Furthermore, the demonstrated ellipsoids
are less similar to their reference ellipsoid, where the error
in similarity is based on the error in orientation p < 0.001
and not in the size of the stiffness commands.
Finally, it was hypothesised that the performance for large
shapes is lower than for small shapes (for the trial time
only). Table I conﬁrms this with p < 0.001, however, the
orientation error p= 0.004 and absolute average size error
p < 0.001 also show a statistically signiﬁcant difference.
The median values of large shapes reveal a (small) increase
in performance score in orientation error, but lower perfor-
mance score in the absolute average size error.
All eight participants reported a positive experience in
terms of the usefulness of the stiffness commanding method
(see Fig. 4c). However, not all participants were satisﬁed with
the stiffness commanding interface. Out of the eight partici-
pants, six participants reported a positive score, one neutral
and one participant was not satisﬁed. Comments during the
experiment and feedback from the questions as described
in (III-B) indicate that force feedback was either helpful or
tiring. All participants perceived the 2 DoF commands as
the more difﬁcult mode. Six participants reported that the
horizontal plane was the more difﬁcult view. Additionally,
ellipsoids that are oriented diagonally between two axes with
a 45 or 135 degrees rotation were considered more difﬁcult.
the orientation of small ellipsoids was difﬁcult to see.
V. DISCUSSION
The trial time is an indicator of overall performance for
the plane and DoF conditions since it shows how quickly
the participant reached satisfactory performance. It should
be noted that if a subsequent trial features a differently
oriented compliance ellipsoid, it took 2seconds to rotate the
TABLE I
STATIST ICAL A NALYSI S:DESCRIPTIVE STATISTICS (LE FT)A ND I NF ER EN TI AL S TATIS TI CS (RIGHT)
Descriptive Statistics Inferential Statistics
Metrics\Conditions 1 DoF (493) 2 DoF (493) Horizontal (555) Vertical (555) Large (556) Small (556) 1 DoF =2 DoF Horizontal =Vertical Large =Small
trial time [s] Q25.68 6.88 7.06 6.14 8.22 5.60 w =43620 w =62291 w =32307.5
Q13.34 4.02 4.11 3.47 4.28 3.29 p<0.001p<0.001p<0.001
Q39.72 11.74 11.51 10.75 13.90 8.75
absolute average Q20.92 ·1021.49 ·1021.25 ·1021.27 ·1021.63 ·1020.98 ·102w=34089 w =75851 w =71071.5
size error [-] Q10.45 ·1020.91 ·1020.74 ·1020.68 ·1020.94 ·1020.53 ·102p<0.001p=0.73 p<0.001
[0.14 - 0.33] 2Q31.65 ·1022.26 ·1022.16 ·1022.00 ·1022.55 ·1021.59 ·102
relative average Q297.21 93.70 95.22 95.57 95.56 95.22 w =18487 w =70566 w =32504
size accuracy [%] 1Q198.65 95.91 97.48 97.67 97.50 97.72 p<0.001p=0.14 p =0.11
[0-100] 3Q394.99 90.06 92.29 92.86 92.75 92.15
orientation Q26.65 17.41 14.79 10.87 11.45 12.92 w =15658 w =54113 w =66391
error [deg] Q12.98 10.83 6.56 5.20 5.71 5.84 p<0.001p<0.001p=0.004
[0-90] 3Q314.13 26.09 23.87 18.26 20.34 21.96
Q1is the ﬁrst quartile, Q2is the median, and Q3is the third quartile of respective data sets.
1Different than the other metrics, high scores correspond with high performance.
2Presents the minimum and maximum average size of the reference ellipsoids.
3Presents the range of the minimum and maximum scores.
*Signiﬁcant difference (p0.05), which rejects the null hypothesis H0.
(a) (b) (c)
Fig. 4. Quantitative (a),(b) and subjective (c) results. The main metrics (a) average shape error and (b) absolute angle are compared for the commanded
DoF and plane, where signiﬁcance is denoted by: p0.05,∗ ∗ p0.01,∗∗∗ p0.001. (c) Presents the van der Laan acceptance scores [20] that
evaluate the stiffness commanding method. The horizontal axis represents the usefulness scale and the vertical axis represents the satisfying scale where
the self-reported scores range from -2 (negative) to 2 (positive).
compliance ellipsoid in the correct direction. Two seconds
was the time needed for the temporal sliding window to have
an all-new perturbation signal. The remaining time, was the
time needed for the operator to reach satisfactory stiffness
commands/performance.
As hypothesised, the results show that all performance
metrics have signiﬁcantly higher scores in 1 DoF commands
compared to 2 DoF. 1 DoF command mode might be
preferred when demonstrating or adjusting a speciﬁc axis
magnitude of ellipsoids, since it is quick and accurate. On
the other hand, using 1 DoF command mode to demonstrate
multiple axes of ellipsoids, the operator has to independently
and sequentially control the magnitude of individual axes,
which can be less convenient. Therefore, the task and con-
ditions at hand should dictate the choice of the mode.
Furthermore, all participants agreed that 2 DoF com-
mands are perceived as more difﬁcult, where additional
participant feedback suggests that controlling the pitch in
2 DoF was especially difﬁcult. In theory, the interface also
allows simultaneous commanding in 3 DoF. Following the
trend, increasing the DoF would even further decrease the
performance and is expected to be too difﬁcult. Therefore,
we recommend multiple demonstrations in order to modulate
the stiffness in 3 DoF independently.
The second hypothesis expected a decrease in performance
for horizontal commands compared to vertical commands.
This hypothesis is partly satisﬁed since the overall per-
formance did indeed decrease. The metrics trial time and
orientation error showed a signiﬁcant decrease in perfor-
mance, while the relative and absolute size error did not. A
potential reason could be that horizontal commands required
the operator to mainly focus on the less natural top-down
view of the remote/simulated scene.
However, this is likely not the only effect that contributed
to a difference in orientation error. Due to manipulability
properties, the kinematic structure of the human arm allows
for easier movements in certain directions, while being
more resistant to perturbation forces in other directions
[23]. Moreover, the study in [25] revealed a signiﬁcant and
consistent anisotropy in force magnitude perception in the
three dimensional axes. Therefore, different perceptions of
force (or even movement) could contribute to the difference
in performance in the horizontal and vertical planes. This is
even more likely, since the feedback from the participants
revealed that they had more difﬁculties in orienting their
stiffness commands along the diagonals (45 and 135 degrees
of rotation) within the horizontal or vertical plane condition.
It can be concluded that the commanded direction and/or
reference view of the operator inﬂuences the performance
of the stiffness commands through the eigenvectors only.
Therefore, the viewpoint of the operator, direction of the
stiffness commands, and alignment with the robot reference
frame should be carefully considered when maximising per-
formance for a task demonstration. Future work could try
to distinguish what effects contribute the most in order to
further improve the interface.
Finally, it was hypothesised that trial times for large el-
lipsoids are higher than small ellipsoids, which is conﬁrmed
in the results. Commands that require larger movements take
naturally more time compared to small movements. However,
another effect is expected to contribute to the increased trial
times. User feedback reveals that the difference between the
demonstrated ellipsoid and reference ellipsoid was difﬁcult
to see for small sizes. Therefore, participants could spend
more time on correcting their orientation and size error for
large ellipsoids, since they were more aware of these errors.
This is in accordance with the small signiﬁcant decrease in
orientation error for large sizes, which suggests that partici-
pants were able to improve performance on orientation, when
allowed more time and improved visuals.
Furthermore, the results show that the error in absolute size
is signiﬁcantly greater for large shapes, while the relative size
error is not. Large sizes result in a larger absolute over and
undershoot, but are in proportion to the size of the reference
ellipsoid.
The van der Laan acceptance score indicated that the
method was perceived as useful and intuitive. However, not
everybody was satisﬁed. Participant feedback clariﬁes that
participants either liked or disliked the force feedback. Ad-
ditionally, some participants reported that the force feedback
becomes tiring after a while. Depending on the participant,
the experiment time ranged between 45 and 75 minutes.
Since the method is intended for learning impedance be-
haviour, it is unlikely that stiffness will be commanded for
such long periods. To increase user satisfaction, the most
simple solution would be to lower the force feedback to
prevent the operators from getting tired. Instead, the forces
can be visualised on the screen.
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