keywords/phrases: knowledge management; unified theory; KM centric, global KM, organic functions
Purpose: This poster aims to present a visualization of Knowledge Management (KM) KM-centric and global KM functions.
Approach: Synthesize a systems viewpoint based on a systems approach analysis of the Unified Theory of KM’s operationalized functions.
Contents: The poster compares the KM’s operationalized and associated functions with ones from KM’s implementing, supporting, and specialized disciplines. Organizational learning OL) in terms of an OL learning model and ways to learn, scientific skills, and problem-solving functions are put into perspective.
Findings: The operationalized functions (accumulate, refine, organize, use, represent, store, and communicate) provide a mnemonic for what KM is. While as macro concepts they describe KM centric functions, the visualization goes further than ECKM 2020 poster, “KM in a Nutshell – Who, What, When, Where, Why, and How,” by addressing global KM domain functions.
Research limitations: Other approaches, inputs, and analyses could yield different results. Affective and kinetic functions KM are excluded.
Practical implications: Provides a basis to address practitioners’ questions about the scope of KM not addressed by KM in a Nutshell.
Value/Originality: While as macro concepts, KM’s operationalized functions provide a descriptive overview of KM-centric functions, this visualization extends information provided in “KM in a Nutshell” by addressing global KM domain functions.