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Microsoft Teams As An Online Learning Tool : Exploring The Students Perspective

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Anna alicia Juanis at Polytechnic Kota Kinabalu
Anna alicia Juanis
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This study aims to explore student's perspective on Microsoft Teams as an online learning tool in DUE30022 Communicative English 2 course in Politeknik Kota Kinabalu (PKK). In this study, technology acceptance model (TAM) was used to construct the questions which has four sections which is perceived usefulness (PU), perceived ease of use (PEU) and intention to use. Data were collected using survey questionnaires which was distributed via Microsoft Teams through a google forms link. A total of 62 students of semester 3 from PKK participated in this study. This study can be extended to the lecturer's perspective on using Microsoft teams as an online teaching tool in order gain an in-depth understanding from the lecturers point of view.
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International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
1
Microsoft Teams As An Online Learning Tool : Exploring The Students
Perspective
Anna Alicia Juanis1
1General Studies Department, Politeknik Kota Kinabalu (PKK), Malaysia, (E-mail: alicia@polikk.edu.my)
__________________________________________________________________________________________
Abstract: This study aims to explore student’s perspective on Microsoft Teams as an online
learning tool in DUE30022 Communicative English 2 course in Politeknik Kota Kinabalu
(PKK). In this study, technology acceptance model (TAM) was used to construct the
questions which has four sections which is perceived usefulness (PU), perceived ease of use
(PEU) and intention to use. Data were collected using survey questionnaires which was
distributed via Microsoft Teams through a google forms link. A total of 62 students of
semester 3 from PKK participated in this study. This study can be extended to the lecturer’s
perspective on using Microsoft teams as an online teaching tool in order gain an in-depth
understanding from the lecturers point of view.
Keywords: Online learning, Technology Acceptance Model, Microsoft Teams
___________________________________________________________________________
Introduction
The Malaysian government announced its first Movement Control Order (MCO) in March
18th 2020. Following this announcement, the Ministry of Higher Education (MOHE) in
Malaysia have also announced that all public and private universities in Malaysia to be
temporarily closed and to conduct teaching and learning activities via online learning. This
announcement affected many students from various higher learning institutions including
polytechnic students, which forced them to leave campus and to go back to their hometowns.
Due to this announcement, the Department of Polytechnic and Community College (JPPKK)
have decided that the coming semester, all Malaysian polytechnics are to conduct their
classes online giving exceptions only to semester 1 and 5 students to return to campus, with
only 50% students intake for semester 1 for the June 2020 session. Therefore, all polytechnics
are instructed to prepare their lecturers with all the tools and skills in preparation for the
coming semester. Malaysian Polytechnics
Politeknik Kota Kinabalu (PKK) has decided to adapt synchronous and asynchronous
learning which gives the lecturers flexibility to choose which online learning mode they
prefer. To encourage online teaching and learning among lecturers, training was provided to
lecturers and polytechnic’s existing LMS (learning management system) CIDOS was to be
fully utilized by the lecturers. However, other tools and LMS was also encouraged to be used
by lecturers which includes Microsoft Teams. Since Microsoft teams’ package was fully
subsidized by the Ministry of Higher Education Malaysia, Politeknik Kota Kinabalu lecturers
decided to use this aside from CIDOS to conduct their online teaching and learning.
However, PKK students are still unfamiliar with this new LMS and requires some time to get
used to Microsoft teams. Therefore, this study aims to explore PKK students perspective of
Microsoft teams as an online learning tool for DUE30022 Communicative English 2 course
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
2
by their level of perceived usefulness (PU), perceived ease of use (PEU) and intention to use
(IN).
Literature Review
Online Learning
Online learning is the newest and most popular form of distance education today. Within the
past decade it has had a major impact on post-secondary education and the trend is only
increasing. Online learning refers to learning and other supportive resources that are available
through a computer (Carliner, 2004) , which also implies that online learning is a form of
distance learning and that e-learning, web-based training, computer-based instructions, and
technology-based instructions are a form of online learning, but each has a specific meaning.
Online Learning comprises a range of technologies such as the worldwide web, email, chat,
new groups and texts, audio and video conferencing delivered over computer networks to
impart education. It helps the learner to learn at their own pace, according to their own
convenience.
According to Tsai and Machado (2002), online learning, e-learning and distance learning are
widely used as interchangeable terms. However, these terms represent concepts with subtle,
yet consequential differences. Online learning is related to the more common concepts of
online help, online documentation, and online services. It is associated with readily available
learning materials in a computer environment. Often, online learning refers to learning
materials directly accessible from within a core application (like in online help); however,
learning materials available online on a network also qualify when readily accessible (Tsai &
Machado, 2002).
Technology Acceptance Model
Technology Acceptance Model (TAM) is one of the most popular and widely used model by
IS researchers for predicting the future use of a product or technology (Pal & Vanijja, 2020) .
This model was first proposed by Davis (1989) to explain how an individual’s acceptance of
information technology.
There are 2 major ideas behind TAM, which was proposed by Davis (1989), which are
Perceived Usefulness (PU) and Perceived Ease of Use (PEU). Perceived usefulness is defined
as the degree to which a person believes that using a particular system would enhance their
job performance (Davis, 1989) . It indicates how a person feel that a certain system or
technology is useful in helping to enhance their work performance. However, the extent of
effort that a person feels when using a particular system or technology is defined as perceived
ease of use. In other words, means that the degree to which a person believes that using a
particular system would be free of effort (Davis, 1989).
In a previous study by Tan and Lee (2016), this study uses TAM to examine the behaviour of
pre-service teachers towards the use of e-learning in a social science subject (Tan & Lee,
2016) . Weng, Yang, Ho and Su (2018), uses TAM to explore the effects of the information
technology (IT) environment on the perceived usefulness, perceived ease of use and attitude
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
3
towards using multimedia and the relevance and influence of these attitudes on behavioural
intention (Fumei, Rong-jou, Hann-Jang, & Hui-Mei, 2018) . Another study uses TAM to
gather data on the ease of use and usefulness of the Blackboard LMS in anticipation of
transitioning to a new LMS (Bove & Sheri , 2019) and a study by Pal and Vanijja (2020) uses
TAM to evaluate perceived usability of Microsoft Teams as an online learning platform. This
study, will also use TAM to explore student’s perceived usefulness, perceived ease of use and
intention to use towards using Microsoft Teams as an online learning tool for Communicative
English 2 course in Politeknik Kota Kinabalu.
Microsoft Teams
Microsoft Teams is a collaborative workspace within Microsoft 365/Office 365 that acts as a
central hub for workplace conversations, collaborative teamwork, video chats and document
sharing, all designed to aid worker productivity in a unified suite of tools. (Matthew Finnegan,
2020). Courses using Teams can be 100% online, hybrid, or face-to-face. This tool enables a
wider range of instructor and student interactions and allows for regular, substantive
interaction in online courses (Poston, Apostel , & Richardson , 2019). Some of the features in
Microsoft Teams are chats, group features which is known as “teams” with 2 types of channel:
general and private, assignments, class notebooks, files, test and meeting, a feature which is
similar to video calling but in bigger groups. Figure 1 is a screenshot of the interface of
Microsoft Teams for desktop version.
Figure 1: A screenshot of the Microsoft Teams desktop version app
In Figure 2, is a screenshot of Microsoft Teams for DUE30022 Communicative English 2
team channel.
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
4
Figure 2: DUE30022 Communicative English 2 team channel.
As can be seen in figure 2, Microsoft teams features is somewhat similar to any other LMS
with the basic chats, assignments and files features. However, what distinguishes Microsoft
teams from other LMS is the added features such as meetings, apps and class notebook.
Methodology
This is a quantitative study, using an online survey to collect data from respondents. A total
of 62 semester 3 PKK students taking DUE30022 Communicative English 2 course
participated in this study. Questionnaires were distributed through Microsoft Teams by
sharing a google form link. The questionnaire was adapted from technology acceptance
model (TAM) by Davis (1989) to explore students perceive usefulness(5 items), perceived
ease of use (7 items) and Intention to use (4 items). All items are scored using a 7-point
Likert scale. The Cronbach alpha reliability result for this study is shown in Table 1. The
questionnaire data were analyse using SPSS using Spearman’s rho correlation coefficient.
The result of the tests are shown in Table 2 and Table 3.
Findings
The cronbach alpha for Perceived usefulness (PU) is α = .94 , Perceived ease of use (PEU) is
α = .97 and Intention to use (IN) is = .94 which indicates that the instruments are reliable.
Other researchers reported alpha value for perceived usefulness (PU) as 0.95 (Shroff,
Deneen , & Ng, 2011) , perceived ease of use (PEU) as 0.94 (Mao & Hovick, 2020) and
intention to use (IN) as 0.95 (Shroff, Deneen , & Ng, 2011).
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
5
Table 1: Cronbach Alpha Reliability coefficient
No.
Constructs
Cronbach Alpha
1.
Perceived Usefulness (PU)
0.94
2.
Perceived Ease of Use (PEU)
0.97
3.
Intention to Use (IN)
0.94
Correlation between perceived usefulness (PU) and Intention to Use (IN), and Perceived ease
of use (PEU) and Intention of use (IN) is explained based on Table 1 and table 2. The
Spearman rank-order correlation coefficient is a nonparametric measure of the strength and
direction of association that exists between two variables measured using an ordinal scale.
Since the questionnaire is a 7-point likert scale, spearman’s rho correlation is the suitable
correlation test to use.
In Table 2, A Spearman's rank-order correlation was run to determine the relationship
between student’s Perceived Usefulness (PU) with their Intention to Use (IN) Microsoft
Teams. There was a strong, positive correlation between students’ PU and IN, which was
statistically significant, hence rejecting the null hypotheses.
Table 2: Spearman’s rho correlation between PU and IN
Correlations
Percieved
usefulness
Intention to use
Percieved usefulness
Correlation Coefficient
1.000
.941**
Sig. (2-tailed)
.
.01
N
62
62
Intention to use
Correlation Coefficient
.941**
1.000
Sig. (2-tailed)
.01
.
N
62
62
**. Correlation is significant at the 0.01 level (2-tailed).
In Table 3, A Spearman's rank-order correlation was run to determine the relationship
between student’s Perceived Ease of Use (PEU) with their Intention to Use (IN) Microsoft
Teams. There was a strong, positive correlation between students’ PEU and IN, which was
statistically significant, which also rejects.
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
6
Table 3: Spearman’s rho correlation between PEU and IN
Correlations
Perceived Ease
of use
Intention to use
Perceived Ease of use
Correlation Coefficient
1.000
.954**
Sig. (2-tailed)
.
.01
N
62
62
Intention to use
Correlation Coefficient
.954**
1.000
Sig. (2-tailed)
.01
.
N
62
62
**. Correlation is significant at the 0.01 level (2-tailed).
The correlation test result reported that there was a strong relationship between students’
PEU and IN, and students’ PEU and IN when using Microsoft teams as an online learning
tool. The relationship between PU and IN and PEU and IN is shown in Figure 3.
Figure 3 : Relationship between PU and IN, and PEU and IN
Perceived
Usefulness (PU)
Perceived Ease
of Use (PEU)
Intention to Use
(IN)
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
7
Discussions
Relationship between PU and IN, PEU and IN
In table 2, the findings shows that how students perceive the usefulness of Microsoft Teams
as an online learning tool does influence their intention to use Microsoft teams. In Table 3,
the findings shows that how students perceive the ease of use of Microsoft Teams as an
online learning tool does influence their intention to use Microsoft teams. According to
Masron (2007) perceived usefulness and perceived ease of use has a significant effect on
intention to use, in his study about individual users’ acceptance investigation for the e-
learning in universities as an effective learning tool (Masrom, 2007) . Another study shows
that PU and PEU does affects a learners IN. In the study, it shows that the learners’
acceptance of online learning was indeed affected by their PU and PEU (Tan & Lee, 2016) .
Mao and Hovick (2020) in their study about the messaging features of online patient portals
among young adults, also indicated in their study that the PU and PEU and IN to use the
messaging feature to communicate with a care provider also influence one another. This
indicates that if PKK students believe that Microsoft Teams can make their online learning
easier, it will have an effect in their intention to use Microsoft teams as an online learning
tool in the future. Also, the less effort students must spend on using Microsoft teams, the
higher the probability of them preferring Microsoft teams.
Conclusions
Based on the findings and discussions, it can be concluded that in selecting any online
learning tool, how users feel about using it is an important factor to consider. The technology
used should be something that has a sense of familiarity to the students, for them to have a
positive attitude engaging in online class. Microsoft teams has the potential to grow as an
online learning as it provides added features that is not available in other traditional LMS.
One benefit of using Microsoft teams is that it can easily be integrated into a course
management system which will enhance interactions between the users, and it is an important
aspects for online learning (Poston, Apostel , & Richardson , 2019). However, there are a few
limitations to this study. Firstly, there is no in-depth data to support how students feel about
using Microsoft teams as an online learning tool. In this case, another study can be conducted
using a qualitative approach, interviews and observations should be included, as a statistical
data is not enough to really explore the perceptions of students. Secondly, since Microsoft
teams is used by both educator and students, taking into considerations the perspectives of the
educator is also important as it would provide answers from the educators point of view.
Therefore, a future study can be conducted, to explore the educator’s perspectives on using
Microsoft teams as an online teaching and learning tool.
International Conference on Multidisciplinary Approaches in Social Sciences,
Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
8
References
Matthew Finnegan. (27 October, 2020). Computerworld. Retrieved from Microsoft Teams:
How to use it, and how it stacks up to Slack and Zoom:
https://www.computerworld.com/article/3276276/microsoft-teams-its-features-how-
it-compares-to-slack-and-other-rivals.html
Bove, L. A., & Sheri , C. (2019). Using the Technology Adoption Model to Assess Faculty
Comfort with the Learning Management System. Online Journal of Distance
Learning Administration, Volume XXII, Number 3, Fall 2019.
Carliner, S. (2004). An Overview of online Learning. VNU Business Media.
Davis, F. D. (September, 1989). Perceived Usefulness, Perceived Ease of Use, and User
Acceptance of Information Technology. MIS Quaterly, 319-340.
Fumei, W., Rong-jou, Y., Hann-Jang, H., & Hui-Mei, S. (2018). A TAM based Study of the
Attitude Towards Use of Intention of Multimedia among School Teachers. Applied
Systems Innovation.
Mao, C. M., & Hovick, S. (2020). Adding Affordances and Communication Efficacy to the
Technology Acceptance Model to Study the Messaging Features of Online Patient
Portals among Young Adults. Health Communication.
Masrom, M. (2007). Technology Acceptance Model and E-learning . 12th International
Conference on Education, Sultan Hassanal Bolkiah Institute of Education, 1-10.
Pal, D., & Vanijja, V. (December, 2020). Perceived usability evaluation of Microsoft Teams
as an online learning platform during COVID-19 using system usability scale and
technology acceptance model in India. Children and Youth Services Review, 1-12.
Poston, J., Apostel , S., & Richardson , K. (2019). Using Microsoft Teams to Enhance
Engagement and Learning with Any Class: It’s Fun and Easy . Pedagogicon
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Shroff, R. H., Deneen , C., & Ng, E. (2011). Analysis of the technology acceptance model
inexamining students’ behavioural intention to use an e-portfolio system. Australasian
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Tan, C. K., & Lee, K. W. (2016). Exploring Pre-service Teachers' Perspectives Towards
Online Learning: An intervention of Technology Acceptance Model. Proceedings of
Australia and New Zealand Business Research Conference 2016 (pp. 22-28). Sydney,
Australia: Australia Academy of Business Leadership.
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Islamic & Technology (ICMASIT 2020)
eISBN 978-967-2426-22-6
Kota Bharu, Kelantan, Malaysia
13th -14th December 2020
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Tsai, S., & Machado, P. (2002). E-learning, Online Learning, Web-based Learning, or
Distance Learning: Unveiling the Ambiguity in Current Terminology. Association for
Computer Machinery eLearn Magazine, 2002(7), 1-5.
... In another study, Rababah (2020) explored students' attitudes towards the use of MS Teams in EFL learning and found out that the advantages of MS Teams in EFL were convenience, time efficiency and shared learning resources, whereas technical aspects were listed as major MS Teams shortcomings. However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). ...
... However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). In the ERELT context within ESP courses, recent research suggests that students perceive MS Teams as a desirable e-learning environment for language instruction in the pandemic circumstances, especially emphasizing the possibility of re-visiting the uploaded learning material or recorded online sessions as key features that motivate them to study more efficiently or better prepare for examinations (Krsmanović, & Petrović, 2021). ...
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... In another study, Rababah (2020) explored students' attitudes towards the use of MS Teams in EFL learning and found out that the advantages of MS Teams in EFL were convenience, time efficiency and shared learning resources, whereas technical aspects were listed as major MS Teams shortcomings. However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). ...
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... In another study, Rababah (2020) explored students' attitudes towards the use of MS Teams in EFL learning and found out that the advantages of MS Teams in EFL were convenience, time efficiency and shared learning resources, whereas technical aspects were listed as major MS Teams shortcomings. However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). ...
... However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). In the ERELT context within ESP courses, recent research suggests that students perceive MS Teams as a desirable e-learning environment for language instruction in the pandemic circumstances, especially emphasizing the possibility of re-visiting the uploaded learning material or recorded online sessions as key features that motivate them to study more efficiently or better prepare for examinations (Krsmanović, & Petrović, 2021). ...
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... In another study, Rababah (2020) explored students' attitudes towards the use of MS Teams in EFL learning and found out that the advantages of MS Teams in EFL were convenience, time efficiency and shared learning resources, whereas technical aspects were listed as major MS Teams shortcomings. However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). ...
... However, whereas there have been studies on teachers' attitudes to Microsoft Teams in EFL or ESL (Zamora-Antuñano et al., 2021), students' perception of Teams as an e-environment in ESP has been under-researched (Keshtiarast, & Salehi, 2020;Juanis, 2020). The available studies demonstrate that MS Teams is perceived as a supportive learning environment in the pandemic conditions (Rojabi, 2020;Krsmanović, & Petrović, 2021;Juanis, 2020) which enhances engagement (Poston et al., 2019) and serves as a convenient although technically demanding tool (Rababah, 2020;Krsmanović, & Petrović, 2021). In the ERELT context within ESP courses, recent research suggests that students perceive MS Teams as a desirable e-learning environment for language instruction in the pandemic circumstances, especially emphasizing the possibility of re-visiting the uploaded learning material or recorded online sessions as key features that motivate them to study more efficiently or better prepare for examinations (Krsmanović, & Petrović, 2021). ...
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Full-text available
  • Jun 2022
Tax expense makes up a significant part of the company’s total costs, which are directly related to the company’s competitiveness on the market. Besides direct costs, tax burdens also create indirect costs because increasingly complex tax regulations demand specific and specialized knowledge as well as being familiar with them. Research of existing Croatian practice through appropriate case studies will confirm the thesis that tax planning and optimization are finding ways to reduce tax payments, and at the same time have a role in achieving tax savings through various opportunities for tax relief and other savings. The aim of the research is to show based on concrete case studies the application of the scientific approach in tax planning. The obtained results show that ignorance and misapplication of legal regulations can lead to significant expenses in the form of penalties for committing a tax offense or even a possible criminal offense. Therefore, entrepreneurs can achieve savings in paying taxes only if they correctly apply tax regulations through tax optimization and planning and at the same time, they can reduce the risk of reckless entry into the area of tax avoidance. It is, therefore, important to be well acquainted with the tax system and tax regulations, but also with the procedures and legal possibilities in the case of tax supervision, through which proper tax planning is controlled. VAT optimization is a complex process and involves the use of various methods, approaches, and strategies to achieve a useful result without ultimately looking like an attempt to avoid paying taxes. Knowledge of tax reliefs and exemptions enables efficient tax planning and facilitates the company’s management to make optimal business decisions. Tax revenues make up a significant part of state budget revenues, which makes the controlling in this area of tax planning and optimization frequent, thorough and comprehensive.
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... Microsoft Teams is widely speculated to significantly improve teaching and learning, teachers' ability to grade and monitor student assignments, classroom organization, and teacher-student interaction (Alameri, J.,et.al, 2020). According to a study conducted by Juanis (2020), for students to be enthusiastic about online learning, the online learning tool that they are using must be familiar to them. Furthermore, the findings of other studies indicate that students are enthusiastic about using the app (Wea & Kuki, 2021). ...
ESL Teachers’ and Students’ Experience of Online Learning via Microsoft Teams
Article
Full-text available
  • Jul 2023
This paper investigated how teachers and students of English as a Second Language view the effectiveness of Microsoft Teams for remote and online learning. This research employed descriptive survey and qualitative methods, which involved a questionnaire and an interview for data collection. Teachers and students of English as a Second Language were surveyed and interviewed about their perceptions of Microsoft Teams' usefulness. Frequencies and percentages were employed as statistical methods for the study. The results revealed that teachers and students have positive perceptions of Microsoft Teams. In an online class, Microsoft Teams optimally supports and favors the learning environments of students. In addition, the findings indicate that Microsoft Teams is an effective virtual learning platform due to its quality, user friendliness, and functionalities. Teacher participants perceived that the tool played an important role in promoting interactive learning and receiving and providing feedback.
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... An exploratory study conducted by Juanis [22] to understand the attitude of students toward Microsoft Teams found that students perceive Microsoft Teams as an online learning tool that is easy to use and has influenced their intention. A study by Rojabi [23] explored the perceptions of students who study English as a foreign language (EFL) remotely using Microsoft Teams. ...
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Investigating new Design methods, materials, and techniques for creating innovative fashion garments and accessories
Conference Paper
Full-text available
  • Mar 2023
The fashion world is always changing and adapting to new advancements in technology, materials, and techniques. In recent years, there has been a growing emphasis on designing sustainable and eco-friendly fashion garments and accessories. This overview highlights some of the most innovative advancements in this field, such as environmentally conscious materials, 3D printing, intelligent textiles, digital fabrication, and augmented reality. These new design methods and techniques are enabling designers to break beyond conventional fashion design and create one-of-a-kind, functional, and eco-friendly products. The future of fashion design is full of promise, and as these new design methods, materials, and techniques continue to evolve, we can expect to see even more imaginative and sustainable fashion products.
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Microsoft teams’ acceptance for the e-learning purposes during Covid-19 outbreak: A case study of UAE
Article
Full-text available
  • Jan 2022
The brisk spread of Covid-19 led educational policymakers and organizations to opt for better alternatives to resume the students' educational journey. In this context, Microsoft Teams remained one of the most devoted and credible online platforms that greatly facilitated the educational process across the globe. Current research also analyzed Microsoft Teams acceptance using the self-proposed conceptual model supported by the Technology Acceptance Model by Davis. We employed the survey method and examined the gathered using the applied Structural Equation Modelling (SEM). Results indicated that there is a significant impact of Covid-19 on the Perceived Ease of Use (p> 0.000) and Perceived Usefulness (p> 0.000). Besides, the relationship between Perceived Ease of Use and Perceived Usefulness also remained significant (p> 0.000). Moreover, the proposed relationship between Attitude, Perceived Ease of Use, and Perceived Usefulness also remained substantial (p> 0.009 and p> 0.000). However, the relationship between Attitude and Behavioral Intention remained insignificant (p> 0.556). Finally, the relationship between Behavioral Intention and Microsoft Teams Acceptance remained significant (p> 0.088). Thus, we concluded that Microsoft Teams is an effective study tool that unites students and instructors in the United Arab Emirates. It governs eLearning experiences and, therefore, provides a virtual environment to students and directly influences our perceptions and behavior.
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Adding Affordances and Communication Efficacy to the Technology Acceptance Model to Study the Messaging Features of Online Patient Portals among Young Adults
Article
Full-text available
  • Nov 2020
The use of messaging features within online patient portals could be beneficial to patients, but many patients do not utilize these features. Furthermore, it remains uncertain the reasons why patients may (or may not) use messaging features to communicate with a care provider. This study proposes and tests an extended Technology Acceptance Model (TAM), which incorporated perceived affordances (editability and persistence) and communication efficacy. An online survey was conducted with a sample of 525 young adults. Results showed that the editability affordance was conducted with perceived usefulness, while communication efficacy was associated with perceived ease of use of messaging. Editability and communication efficacy also were positively associated intention to use online patient portal messaging features, whereas persistence was negatively associated. Results suggest practitioners should emphasize editability and communication efficacy to increase patient intentions to use messaging features to communicate with a care provider.
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Using the Technology Adoption Model to Assess Faculty Comfort with the Learning Management System Using the Technology Adoption Model to Assess Faculty Comfort with the Learning Management System
Article
Full-text available
  • Nov 2020
When faculty need to use technology that is not familiar to them, it may take more time to integrate into to their teaching. The purpose of this study was to gather data on the ease of use and usefulness of the Blackboard LMS in anticipation of transitioning to a new LMS. A survey with the Technology Adoption Model (TAM) usability and perceived ease of use questions was sent to faculty in the Fall semester prior to the beginning of training for the transition to a new learning management system. Participation was voluntary and no questions were required. Most participants completed the full usefulness and ease of use Likert-style questions, but many declined to fill out other questions about years teaching, title, age, or type of employment and comfort level. We obtained a 29 % response rate. Of those who received the survey, 48.5 % were Professors (full, assistant and associate) and 51.5 % were lecturers. Faculty averaged 13 years teaching with an average of 10 years at UNCW and most were between the ages of 44 and 65. There was no significant association (α> 98%) between years teaching, title, age, or type of employment and usefulness or ease of use. Comfort level, however, demonstrated a negative association with both usefulness and ease of use. Faculty who identified themselves with lower comfort levels also reported that Blackboard was less useful and less easy to use. Based on the information gleaned in this survey, a full implementation plan including communication, opportunities for faculty buy-in for the plan, published timelines, and multiple options for training will be used to implement the new system.
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Encompass Encompass Using Microsoft Teams to Enhance Engagement and Learning Using Microsoft Teams to Enhance Engagement and Learning with Any Class: It's Fun and Easy with Any Class: It's Fun and Easy Author Biography Author Biography Using Microsoft Teams to Enhance Engagement and Learning with Any Class: It's Fun and Easy
Conference Paper
Full-text available
  • Oct 2020
is an instructional developer at Bellarmine University where she provides Moodle training and support for faculty along with instructional technology support for many different academic software systems including Office 365. She has spent over 30 years as an educator and librarian. She regularly presents on diversity and inclusion in online courses, the flipped classroom model, Adobe Spark use in the classroom, and Office 365 Teams. Microsoft Teams is a great tool for meeting virtually, collaborating and even recording class sessions. Acting as a hub for all Office 365 apps it allows for easy uploading of the videos to Stream (the organizations You Tube). MBA and graduate classes are often composed of working professionals who frequently miss class. Teams allows them to easily review class sessions so that they do not fall behind. This article discusses the experiences of one professor who collaborated with the Faculty Development Center at a small, private university to allow for a more blended, flexible classroom using Teams.
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A TAM-Based Study of the Attitude towards Use Intention of Multimedia among School Teachers
Article
Full-text available
  • Sep 2018
Multimedia teaching materials are widely applied in various disciplines. More resources are provided by authorities to encourage elementary school teachers to use them. The resources provide an opportunity for teachers to share teaching resources for students. In this study, the technology acceptance model (TAM) was used as the basic model to explore the effects of the information technology (IT) environment on the perceived usefulness, perceived ease of use, and attitude towards using multimedia, and the relevance and influence of these attitudes on behavioral intention. There are 2317 teachers in Chiayi county, and 460 participants were selected by stratified random sampling. The results showed that the ease of use of the multimedia material would enhance the intention to use. The attitude toward use also influences the intention to use.
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Analysis of the technology acceptance model in examining students’ behavioural intention to use an e- portfolio system
Article
Full-text available
  • Aug 2011
In recent years, instructors have had an increasing interest in integrating Internet based technologies into their classroom as part of the learning environment. Compared to studies on other information systems, student users’ behaviour towards e-portfolios have not been assessed and thoroughly understood. This paper analyses the Technology Acceptance Model (TAM) in order to examine students’ behavioural intention to use an electronic portfolio system, meaning how students use and appropriate it within the specific framework of a course. An E-Portfolio Usage Questionnaire was developed using existing scales from prior TAM instruments and modified where appropriate. Seventy-two participants completed the survey questionnaire measuring their responses to perceived usefulness (PU), perceived ease of use (PEOU), attitudes towards usage (ATU) and behavioural intention to use (BIU) the e-portfolio system. The results of the study indicated that students’ perceived ease of use (PEOU) had a significant influence on attitude towards usage (ATU). Subsequently, perceived ease of use (PEOU) had the strongest significant influence on perceived usefulness (PU). The research further demonstrated that individual characteristics and technological factors may have a significant influence on instructors to adopt e-portfolios into their courses. Results suggest that TAM is a solid theoretical model where its validity can extend to an e-portfolio context.
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Perceived usability evaluation of Microsoft Teams as an online learning platform during COVID-19 using system usability scale and technology acceptance model in India
Article
  • Oct 2020
  • CHILD YOUTH SERV REV
The COVID-19 pandemic has resulted in a physical shutdown of all types of educational institutes worldwide due to which the education delivery has now shifted to an "online only" exclusivity model. In this perspective, perceived usability of the online learning platforms that are currently being used is an important aspect, especially due to the absence of any physical classes. In this work Microsoft Teams is used as the reference platform for which the perceived usability is evaluated. For the evaluation purpose a dual strategy is followed by using the System Usability Scale (SUS), which is a Human Computer Interaction (HCI) based approach, and the Technology Acceptance Model (TAM), which is an Information Systems (IS) based approach. Although both these instruments are popular in their respective domains, yet they have not been considered simultaneously in one work for the purpose of usability evaluation. By doing so, this work attempts to streamline and unify the process of usability evaluation. Results that are obtained from a large-scale survey of university students show the similarity and equivalency between the two methodologies, with the Perceived Ease of Use (PEOU) construct of TAM having greater similarity with SUS. Moreover, this work also considers the digital-divide aspect (mobile vs. web environment) that is prevalent particularly in developing countries like India, and whether it has any effect on the perceived usability. Results show that the consumption platform does not have any effect on the usability aspect.
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Retrieved from Microsoft Teams: How to use it, and how it stacks up to Slack
  • Oct 2020
  • Matthew Finnegan
Matthew Finnegan. (27 October, 2020). Computerworld. Retrieved from Microsoft Teams: How to use it, and how it stacks up to Slack and Zoom: https://www.computerworld.com/article/3276276/microsoft-teams-its-features-howit-compares-to-slack-and-other-rivals.html
Technology Acceptance Model and E-learning
  • Jan 2007
  • 1-10
  • M Masrom
Masrom, M. (2007). Technology Acceptance Model and E-learning. 12th International Conference on Education, Sultan Hassanal Bolkiah Institute of Education, 1-10.