Technical ReportPDF Available

Australian universities and educational equity for student veterans

Authors:
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis i
Australian universities and educational
equity for student veterans
2021
Associate Professor Ben Wadham, Flinders University
Associate Professor Melanie Takarangi, Flinders University
Professor Andrew Harvey, Centre for Higher Education Equity and Diversity Research,
La Trobe University
Lisa Andrewartha, Centre for Higher Education Equity and Diversity Research,
La Trobe University
Dr Brad West, University of South Australia
Matthew Wyatt-Smith, Australian Student Veterans Association (ASVA)
Jodie Davis, the University of Newcastle
National Centre for Student Equity in Higher Education
Tel: +61 8 9266 1573
Email: ncsehe@curtin.edu.au ncsehe.edu.au
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Curtin University
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Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis ii
Acknowledgements
The authors thank the National Centre for Student Equity in Higher Education (NCSEHE) at
Curtin University for funding this important research.
The Chief Investigators were:
Associate Professor Ben Wadham, Scientific Director, Open Door: Veteran
Transition, Integration and Wellbeing Research Initiative, Flinders University
Dr Melanie Takarangi, Associate Director, Open Door: Veteran Transition,
Integration and Wellbeing Research Initiative, Flinders University
Professor Andrew Harvey, Executive Director, Student Equity and Director, Centre
for Higher Education Equity and Diversity Research (CHEEDR),
La Trobe University
Lisa Andrewartha, Senior Advisor, Research and Strategy, CHEEDR,
La Trobe University
Dr Brad West, Justice and Society, University of South Australia
Matthew Wyatt-Smith, Australian Student Veterans Association (ASVA)
Jodie Davis, Associate Director Student Engagement. Student Central, the
University of Newcastle
We would like to acknowledge the assistance of:
Dr Elaine Waddell, College of Medicine and Public Health, Flinders University
Dr Ella Moeck, College of Education, Psychology and Social Work,
Flinders University
Maria Rosales, CHEEDR, La Trobe University
We also thank the participating universities and their participants.
We acknowledge the Defence and Department of Veterans’ Affairs (DVA) staff who provided
links to policies and information.
We acknowledge the DVA’s funding of four research/action projects for student veterans
including:
La Trobe 2018 DVA Supporting Younger Veterans Grant Supporting younger
military veterans to succeed in Australian higher education
La Trobe 2019 DVA Supporting Younger Veterans Grant From the military to
the academy: supporting younger military veterans in Australian higher education
Flinders 2019 DVA Supporting Younger Veterans Grant Veterans
at University
Australian Catholic University (ACU) 2020 DVA Supporting Younger Veterans
Grant Credit where it’s due
This funding of projects has directly and positively affected the higher education sector and
led to widespread institutional change. The rapid recent progress in higher education
reforms stems in large part from grants they awarded.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis iii
Table of contents
Executive summary ............................................................................................................... 1
Recommendations ................................................................................................................ 3
Government, Defence and DVA ........................................................................................ 3
Universities and the higher education sector ..................................................................... 3
Introduction ........................................................................................................................... 4
Section 1: Background .......................................................................................................... 7
Student veterans as a cultural group ................................................................................. 8
Section 2: International models of support .......................................................................... 11
United States ................................................................................................................... 12
Canada ............................................................................................................................ 13
United Kingdom ............................................................................................................... 14
Scandinavia ..................................................................................................................... 14
Section 3: Australian government policy and support for student veterans .......................... 16
Programs provided by Defence ....................................................................................... 16
Programs provided by DVA ............................................................................................. 17
Higher education as part of a Rehabilitation plan ................................................................ 17
Role of DVA providers in higher education .......................................................................... 18
Support provided by DVA .................................................................................................... 19
Number of student veterans ................................................................................................ 19
Relationship with ADF programs ......................................................................................... 19
Opportunities for DVA ......................................................................................................... 20
Programs provided by DESE ........................................................................................... 21
Section 4: Australian university-based support for student veterans .................................... 22
Results ............................................................................................................................ 22
Veteran-specific entry pathways and programs ................................................................... 23
Veteran-specific financial assistance ................................................................................... 25
Support services ................................................................................................................. 25
The Australian Student Veterans Association (ASVA) ......................................................... 26
Summary ......................................................................................................................... 27
Section 5: Focus groups with university staff ....................................................................... 28
Methodology .................................................................................................................... 28
Results ............................................................................................................................ 28
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis iv
Awareness of transition issues ............................................................................................ 29
Enhancing existing structures ............................................................................................. 31
Addressing cultural change/barriers to change.................................................................... 34
Opportunities to develop a veteran-friendly campus ............................................................ 37
Summary ......................................................................................................................... 38
Section 6: Discussion .......................................................................................................... 39
Government level ............................................................................................................ 39
University level ................................................................................................................ 41
Section 7: Conclusion and recommendations ..................................................................... 44
Government, Defence and DVA ...................................................................................... 44
Universities and the higher education sector ................................................................... 45
References ......................................................................................................................... 47
Appendices ......................................................................................................................... 52
Appendix A: Ethics approval for focus group interviews ................................................... 52
Appendix B: Participant information sheet ....................................................................... 53
Appendix C: Interview Guide ........................................................................................... 55
Appendix D: DVA-funded grants ...................................................................................... 56
La Trobe 2018 - DVA Supporting Younger Veterans Grant - Supporting younger military
veterans to succeed in Australian higher education ............................................................ 56
La Trobe 2019 DVA Supporting Younger Veterans Grant - From the military to the
academy: supporting younger military veterans in Australian higher education ................... 56
Flinders 2019 - DVA Supporting Younger Veterans Grant - Veterans at University ............. 56
ACU 2020 - DVA Supporting Younger Veterans Grant - Credit where it’s due .................... 57
Appendix E: Tabulated results of review of university-based programs ........................... 52
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis v
Abbreviations
ACU Australian Catholic University
ADF Australian Defence Force
ADFA Australian Defence Force Academy
ADFRP Australian Defence Force Rehabilitation Program
AQF Australian Qualifications Framework
ASVA Australian Student Veterans Association
ATAR Australian Tertiary Admission Rank
CHEEDR Centre for Higher Education Equity and Diversity Research
CTAS Career Transition Assistance Scheme
Defence Department of Defence
DESE Department of Education, Skills and Employment
DVA Department of Veterans' Affairs
NCSEHE National Centre for Student Equity in Higher Education
NCOs Non-Commissioned Officers
PTSD Post-Traumatic Stress Disorder
ROTC Royal Office Training Centre
RTO Registered Training Organisation
SVASTM Student Veteran Academic and Social Transition Model
TAC Tertiary Admissions Centre
VETB Veterans Education and Training Benefit
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 1
Executive summary
This report draws upon a small but growing scholarship on student veterans in Australia.
Two recent projects and studies led by La Trobe University in conjunction with the Australian
Student Veterans Association (ASVA) (Harvey, Andrewartha, Smith, & Wyatt-Smith, 2018)
and the Australian Catholic University (ACU), Charles Darwin University (CDU), and
Western Sydney University (WSU) (Harvey, Andrewartha, et al 2020) have established a
platform for ongoing research and reform in the area of military/civil transition and student
veterans. From that work, we know that transition from the military is often a challenging time
for veterans. Challenges may include the loss of community and friendships, previous roles
or status, dealing with the impacts of service on psychological and physical health, and the
radical change from being an integral part of a cohesive, constraining environment to an
individual in a civilian society. Veterans also bring significant strengths to their studies:
including discipline, leadership, teamwork, and problem-solving skills. These
skills prepare many veterans to succeed at university, while their experiences
and perspectives can also inform others and contribute to a richer learning
experience for all students (Harvey, Andrewartha, Sharp, & Wyatt Smith, 2018).
Universities can provide exposure to a wider range of employment possibilities, but they
can also be difficult places for veterans to integrate. University life and military life are starkly
different.
Higher education is one transition pathway available to veterans, though experiences of
university differ. It is an avenue that some defence members have been exposed to during
their training or through their careers (e.g., commissioned officers) or that some defence
members have not been exposed to at all (e.g., other ranks in some corps). Veterans can
experience both opportunities and challenges in attending university. The Australian higher
education sector (primarily comprising universities) provides some recognition for
prospective student veterans, but as a group they remain largely invisible. Veterans are
acknowledged by researchers as a non-traditional student group.
This report describes how student veterans are understood by universities in Australia, and
how they are governed and serviced as a group. The study also investigates if, and how,
student veterans, or particular groups of student veterans, can have particular equity needs.
This information was placed in the context of how student veterans are recognised,
understood and supported internationally. This project was led by Flinders University in
partnership with La Trobe University, the University of South Australia (UniSA), the
University of Newcastle and the ASVA. Our research adopted a mixed methods approach
that included:
a national and international review of programs designed to support
student veterans
examination of specific support for student veterans provided through the
Departments of Defence and Veterans' Affairs (DVA)
three focus groups with university admissions and transition units in South Australia
and Queensland, and four in New South Wales (NSW) and Victoria, asking: How do
Australian universities recognise, service and govern the educational equity needs
of student veterans?
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 2
Ethics approval was obtained from the Flinders University Social and Behavioural Research
Ethics Committee to conduct the focus groups.
Our findings reveal that:
Australian student veterans are often acknowledged but not well understood
by universities.
Australian universities are recognising and servicing student veterans in different
ways and to different degrees.
There is genuine goodwill and intent in the university sector to support
student veterans.
Military skills and experience are not adequately recognised or incorporated into
university admission decisions.
Tertiary admissions frameworks are variable and would benefit from a national
coordinated approach.
If universities do not have student veteran-specific programs and processes, they
are using existing equity and transition process to support student veterans.
Universities have support pathways such as elite athlete programswhich can
be emulated to identify, promote and support the needs of veterans studying
at university.
Almost all Australian universities do not know who their student veterans are
there are limited cases of veteran identifiers in university admissions.
Universities do not collect demographic, study pattern, performance and completion
data on student veterans.
There is limited financial support for student veterans to attend university.
There are limited specific veteran entry programs at Australian universities.
There isn’t a national framework for supporting veterans in higher education (e.g., a
GI Bill).
Access and opportunity for higher education is unequal in Defence across rank and
corps.
Higher education is not considered evenly across Defence during the
transition phase.
There is no national consistent framework for mapping and applying credentials
for veterans seeking to engage in higher education.
The articulation of policy across Defence, DVA and the Department of Education,
Skills and Employment (DESE) is inconsistent or missing.
Higher education as a transition pathway is conceived under a rehabilitation
framework limiting opportunities for university study.
Not all veterans are exposed to higher education as a possible transition pathway.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 3
Recommendations
Government, Defence and DVA
Establish a national policy for veterans access to higher education (e.g., a GI Bill).
Defence to establish equal opportunity for higher education for all ranks and corps
and to support all members to undertake higher education as part of their transition
planning if desired.
Develop a national framework for credential mapping between Defence and
universities (higher education).
Defence, DVA, DESE and the higher education sector establish a national
student veteran working group to evolve veteran access and engagement in
higher education.
DVA and Defence to widen its engagement and support for higher education as an
important transition pathway.
Engage DESE in the assessment and support of student veterans.
Universities and the higher education sector
Universities and Tertiary Admissions Centres (TACs) to develop a national tertiary
admissions framework for veteran admission to university that equates with ATAR
scores, recognising military skills and experience within university admissions
policies and processes.
Develop flexible timetabling and study plans for veterans to support university
engagement, attendance, retention and degree completion.
Universities to establish veteran-specific entry programs.
Develop a veteran identifier in university admissions processes.
Provide student veteran access to transition skills and opportunities including
financial, health, career and counselling support.
Record demographic, study pattern, performance and completion data on
student veterans.
Reorient universities toward student veteransneeds, including study plan flexibility,
staff education on student veterans and veteran-sensitive university processes.
Emulate university support pathways such as elite athlete programsto identify,
promote and support the needs of veterans studying at university.
Provide scholarships and financial support opportunities for student veterans.
Support the presence of ASVA chapters on campus.
Build university leadership support for supporting student veterans.
Coordinate campus support for all veterans including the establishment of veteran
support officers.
Create a designated space on campus for student veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 4
Introduction
This research project was conducted by a team comprising members from Flinders
University, La Trobe University, the University of South Australia (UniSA) and the University
of Newcastle, in conjunction with the Australian Student Veterans Association (ASVA).
Funding was provided by the National Centre for Student Equity in Higher Education
(NCSEHE) at Curtin University. The purpose of the project was to investigate how Australian
universities recognise, service and govern the educational equity needs of student veterans.
The aim of this investigation was to assess how veterans who are considering attending, or
currently attending university as a transition pathway, are supported. This research sought to
map the university context for veterans in order to build a platform for further development.
According to the Department of Veterans Affairs (DVA), a veteran is defined as anyone who
has served in uniform in the Australian Defence Force (ADF) for at least one day. Australia
has a relatively small standing force (approximately 58,000), which has meant that veterans
have been less visible as a cohort than in countries such as the United States (US) where a
much larger percentage of the population undertake military service. In recent years,
approximately 5,000 to 6,000 veterans annually discharge from the military and transition
back to civilian life. Most of these discharges are voluntary with the largest proportion of
transitioning members having less than 12 years of service (Department of Veterans' Affairs,
2018). Department of Defence (Defence) records identify about 11 per cent of veterans
adopting tertiary education pathways 12 months after separation.
Higher education is a pathway to a successful transition to civilian life. Recent Australian
research (Harvey, Andrewartha, Sharp, & Wyatt-Smith, 2018) reveals that:
veterans are often invisible in higher education
universities generally have limited awareness of veteran needs
universities often fail to recognise prior learning
most universities do not identify student veterans during and after completion of
their studies.
Despite the unique nature of their experiences in the military, veterans are not recognised as
one of the equitygroups in Australian higher education, nor as a specific group to be
acknowledged for their national service (Harvey, Andrewartha, Sharp, & Wyatt-Smith, 2018).
The key research question in this project was: How do Australian universities recognise,
service and govern the educational equity needs of student veterans?
This project adopted a mixed-methods approach and consisted of three key elements:
1. Desktop review of programs that aim to support veteran students nationally and
internationally on university campuses. This review includes the peer support
work being undertaken by student veteran organisations such as the ASVA.
2. Focus groups with admission, transition, equity or diversity unit staff in
universities in South Australia, Victoria, Queensland and New South Wales.
3. Examination of how government policy conceives of higher education as a
transition pathway through brief review of policy documents and consultation with
relevant departmental officers in DVA and Defence.
This report aims to provide the basis for a whole-of-system approach to managing student
veteran transition from the military to the higher education system. A whole-of-system
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 5
approach means understanding how higher education sits within the transition process from
the service through the decision to separate from the military; Defence policies and support
processes; DVA policies and support systems; and supports the research questionhow
universities respond to student veterans.
The report includes seven sections and provides recommendations for universities and
government departments.
Section 1 is a review of the international literature which provides the context for
understanding the differences between student veterans as a cohort and other students; the
nature of military service; and the key social, cultural, and psychological issues associated
with transition. The literature highlights that student veterans compose a unique cohort in
higher education requiring suitable programs to assist in transition to university culture and
academic requirements, and integration into student life. It also highlights the significant
strengths that veterans bring to the university setting.
Section 2 examines the different international models for supporting veteran access to
university. This section includes countries that constitute our main point of comparison - the
Five Eyes nations (US, United Kingdom (UK), Australia, New Zealand and Canada). We also
included Scandinavia due to its similarity with the social democratic elements of the
Australian policy context. This research is significant because there is little scholarly work
comparing the way different nations offer university experiences to veterans.
Section 3 reviews the Australian Government policy and support programs. Transition issues
are a key Australian government focus through the policies and support programs provided
through Defence and DVA. Both of these departments operate under different mandates and
sets of legislation. We examined these publicly available department policies and processes
on higher education and we communicated with these departments. We found that higher
education as a possible transition option, is principally constructed within rehabilitation
frameworks. In contrast, the international context highlights the importance of support
schemes for veterans in aiding transition and contributing to the bridging of civilmilitary
divides. Best international practice points to the need for a designated higher education
financial scheme.
Section 4 provides a review of university-based programs for student veterans in Australia.
These programs include pathway and on-campus support. We note that the recent
development of research on student veterans has resulted in a number of key initiatives and
university actions addressing how we understand and value veterans, govern and service
their admission to university, support them in their studies and recognise their completions
and ongoing achievements. Given this, programs for veterans are relatively new and
implemented at a limited number of universities.
Section 5 provides the results from analysis of the four focus groups conducted in South
Australia, Victoria, Queensland and NSW. A total of 19 staff members participated,
representing 14 universities. Focus groups were conducted by Zoom rather than face-to-face
due to the impact of COVID-19.
Section 6 discusses the need for a whole-of-system approach to student veteran transition to
higher education. Drawing upon the program review we outline the ways in which
universities can improve institutional awareness of veteran students and their needs;
undertake equity and diversity approaches; improve admission processes including
recognition of prior learning, timetabling, veteran identifiers, and retention strategies; and
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 6
provide transition and foundation programs. We particularly emphasise the need for
universities to collect accurate data on student veteran admission, retention and study
outcomes to inform policy work at university and government levels. We discuss the
importance of higher education as a transition pathway and why it should be developed as a
specific transition policy by Defence and DVA.
Section 7 provides specific recommendations for the university and government sectors.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 7
Section 1: Background
Military to civilian transition refers to military members leaving the military to live and
reintegrate in civilian society. The process of transition involves new decisions and choices
around employment, accommodation and/or education (Black & Papile 2010). Veterans
often face difficulties in areas of employment, education, health, social integration, and
developing a new identity during this time (Albertson, 2019; Black and Papile,
2010).Transition can lead to uncertainty affecting personal roles, beliefs, and relationships
(Bichrest, 2013; Livingston et al., 2011). This has been described as reverse culture shock
(Bergman, Burdett, & Greenberg 2014). Transition proves to be a major obstacle to degree
attainment among student (Blackwell-Starnes, 2018). Student veterans therefore require
adjusted support from both policymakers and academic programs (Ackerman et al., 2009).
Veterans compromise a unique group in higher education (Blackwell-Starnes, 2018;
DiRamio & Jarvis 2011; Schiavone and Gentry, 2014; Vacchi and Berger, 2014).
The subject of veteran transition into higher education has been well addressed in the
international research literature. Much of that literature comes from the US and UK. There is
increasing international attention among the Five Eyes nations on enhancing veteran
pathways to university and their experiences of study, which extend to new government
schemes and support processes. Wider international inquiry into the experience of, and the
facilities available to, student veterans remains scarce.
Australian research (Harvey, Andrewartha, Smith, Wyatt-Smith, Jones, Shore, & Simmons,
2020) has shown:
Universities were generally poor at recognising both the strengths of veterans and
their formal qualifications obtained while in service.
Admissions processes rarely provided recognition of service, and rarely considered
military service records and the qualifications, both military and civilian, that
veterans had undertaken.
Australia had no G.I. Bill 1like the US, nor an Armed Forces Covenant to which
many universities had committed, like the UK.
Financial support for veterans to undertake higher education was limited, despite
strong evidence of the link between higher education and higher employment rates.
Data on veterans were also extremely limited, and the nature and extent of
university participation, achievement, and experiences had not been documented.
This report further investigates these findings in a national study of Australian university
responses to student veterans. The Australian university dispositions to student veterans are
located within the Five Eyes and Scandinavian context of student veteran and university
study, and importantly within the Australian Defence policy frameworks for militarycivil
transition and university study.
Military to civilian transition is about the movement from one culture to another (Grimell &
Van Den Berg, 2019), in a context of distinct and often competing cultures. A study on
1 The Servicemen's Readjustment Act of 1944, commonly known as the G.I. Bill, was a law that provided a range of benefits for
returning World War II veterans. The original G.I. Bill expired in 1956, but the term "G.I. Bill" is still used to refer to programs
created to assist U.S. military veterans. Wikipedia
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 8
student combat veterans (DiRamio et al., 2008) illustrated this logic. In adapting
Schlossberg’s model of adult transition (1989), Grimell and Van Den Berg emphasise the
reciprocal nature of veteran transition, as veterans’ “move in” to higher education in a
subsequent manner to the preceding process of “moving in”, “moving through”, and “moving
out” of military service. In a similar way, Livingston et al. (2011) introduce the Student
Veteran Academic and Social Transition Model (SVASTM), which indicates military service
as an important contributor to student veterans’ academic and social transitions. Research
and programs into veteran transition should therefore consider the ramifications of military
service and socialisation when investigating veterans’ integration into higher education
(Wadham & Morris 2019).
Some scholars argue that military and academic institutions share similarities in their
structure (Higbee, 2010). The vast majority of studies indicate significant differences
between the two. Certainly, the ideal of the service member is constructed in opposition to
that of a civilian (Feaver 1996). Military and civilian institutions represent opposing
characteristics, values, and norms (Brotz & Wilson 1946; Goldstein, 2001; Higbee, 2010).
Student veterans in particular undergo socialisation into an environment that is remarkably
distinct from the one they later encounter in higher education (Vacchi, 2012). They move
from a value system centred around principles of rank, compliance, sacrifice and bravery, to
an almost dichotomous one where the focus is placed on individuality, self-gain, intellect and
questioning (Bichrest, 2013; DiRamio & Jarvis, 2011; Rahbek-Clemmensen et al., 2012). In
effect, higher education is structured as the adverse to what makes military operations
successful (Higbee, 2010).
Similarly to other higher education newcomers, veterans must develop a new social identity
(Sørensen, 2015) that is compatible with the institution. Students who share the common
backgrounds, attitudes, and aspirations of the majority group on campus, are able to adapt
more easily to campus life than those who do not (Meeuwisse, Severiens, & Born, 2010).
Veterans arrive with a well-established identity that varies significantly in background from
the average student. Although some are able to gradually disassociate from their previous
roles and loyalties (Naphan & Elliott 2015), the majority find that these loyalties shape their
perceptions and attitudes well after the transition to higher education (DiRamio & Jarvis,
2011; Hutchison, 2019). While student veterans go through a process of re-identification in
what are supportive institutional contexts, universities too will over time come to understand
veterans and their needs (Hall 2011).
Student veterans as a cultural group
It is important to address questions of uniformity and difference amongst veterans and
student veterans in order to understand veteran transition into higher education. The majority
of the analysis in the literature and underlying support schemes treats student veterans as a
uniform group, often resulting in a “one-size-fits-all” approach to transition and integration
(Vaccaro, 2015). However, while sharing a unique fundamental experience, veterans as a
population should be considered as a diverse student group (Vaccaro, 2015). This is indeed
the case with Australian veterans. Veterans come from a diverse cross-section of society.
Their experiences inside the military are varied, in terms of differing operational experience
between individuals; differing status between officers, non-commissioned officers (NCOs)
and other ranks; enlistment in the different services (Air Force, Army, Navy) and service or
combat corps as a few key distinctions. Veterans also respond differently to their military
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 9
experience, and may be discharged medically, administratively or leave, or resign if they are
commissioned, further affecting transition (Vaccaro 2015).
Student veterans also differ from non-veteran students as a group. As a whole, they are
older, more likely to have dependents, and be first-generation students than non-veteran
students (Cole & Kim, 2013). Most importantly, they share a familiarity with military service,
which has increasingly become a minority experience in much of the developed world
(Huxford et al., 2019). This familiarity lends to a shared historical consciousness and shared
economic and socio-political interests (Huxford et al., 2019). While veterans should not be
considered a homogenous social group, they may be considered an interest or cultural
group (Holcombe, 1999; Huxford et al., 2019, Reger et al., 2008) and a cultural group with
distinct concerns and needs.
Despite being considered a non-traditional student group (Ackerman et al., 2009; McBain et
al., 2012; Vacchi, 2012), student veterans are not treated as an equity group in Australian
higher education (Harvey et al., 2018). The national framework for student equity in Australia
denotes six underrepresented groups, including: people from low socioeconomic, regional
and remote, and non-English speaking backgrounds, Indigenous people, people with
disability, and women in non-traditional areas. These equity groups typically attract discrete
funding and/or policy priority (Harvey, Burnheim, & Brett, 2016). Student veterans may
overlap with one or more of the existing identified groups, but little direct support is provided
to veterans specifically (Harvey et al., 2018). An ASVA was established in 2016, and a
number of scholarships across a selected handful of universities are currently targeted at
student veterans. Still, these scholarships are, for the most part, inaccessible to the majority
of veterans entering higher education (Harvey et al., 2018).
Student veterans can experience challenges during their academic schooling and may leave
higher education prior to obtaining degrees for a variety of reasons. This review
demonstrates that the cultural gap between military and higher education carries significant
consequences to veterans’ level of integration into campus environment. Although found to
have higher levels of academic participation and better time management skills than their
non-military peers, their academic performance is lower than their non-veteran counterparts
(Durdella & Kim, 2012). There is no evidence of these findings in Australia. Student veterans
benefit from military socialisation and experience which allows them to develop valuable
skills applicable to the academic setting. These include discipline, organisation,
determination and task-commitment, among others (Blackwell-Starnes, 2018; Livingston et
al., 2011). These factors that make for veterans’ military identity can also complicate their
transition. The difficulties they sometimes encounter in establishing cultural and social bonds
on campus may negatively impact their academic decisions, persistence, and degree
completion. Likewise, US studies reveal that positive relationships and a sense of
belonging on campus directly correlate with successful performance (Durdella & Kim, 2012;
Osborne, 2014).
As for other non-traditional student groups, higher education for veterans can be an
important road for acculturation, can increase opportunities and new forms of cultural capital,
and ultimately, aid transition into civilian society (Jones, 2013). Acknowledgment of the
civilianmilitary divide is therefore a crucial step toward mitigating student veteran transition
(Kirchner, 2015), and efforts should be directed at assisting veterans in developing a sense
of belonging on campus, negotiating the discord between military habitus and higher
education institutional culture, and reframing institutional and community identification
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 10
(Cooper et al., 2018). Ex-military students compose a unique cohort in higher education, and
require suitable programs to assist in transition and integration (Ackerman et al., 2009). For
example, universities have a range of programs to support other non-traditional groups such
as elite athletes. Veterans may not be an equity group per se, but they do have equity needs
which can be supported through flexible timetabling or support for extended assignment
deadlines. Universities have support pathways such as elite athlete programswhich can be
emulated to identify, promote and support the needs of veterans studying at university.
In order to achieve this, further research into current programs and policies is required (Barry
et al., 2014), and with it, a thorough consideration of veterans’ own experiences and
perspectives (Griffin & Gilbert, 2015; Morris, Albanesi, & Cassidy, 2019). It is important to
note again that this research literature is principally from the US and UK. There is a need for
Australian research to test and assess these international findings.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 11
Section 2: International models of support
In this section, we examine different international models. This permits us to consider the
different policy options for Australia regarding supporting veterans’ access to university and
enhancing their experience of higher education. The US GI Bill is best known in policy
debates about veterans’ post-service education. We identify the diversity of national
traditions in this area and recent shifts in policy. We note that higher education veteran
policies typically are situated within broader national strategies relating to the obligations a
society has to members of its armed forces.
In Section 2, we outline the prominent models and policies in various countries and
geographic regions. This includes countries that are compatible with Australia’s civilmilitary
relations and countries that provide alternative cases. This research is significant because
there is little scholarly work comparing the way different nations offer university experiences
to veterans. Most studies on the relationships between universities and the military have
focused on research rather than teaching. In particular, scholarly concern in this area has
involved exploring how military influence can have a detrimental effect on the idea of higher
education as “both a public good and an autonomous sphere for the development of a
critical and productive citizenry” (Giroux, 2001, p. 2). While this issue is not the focus of this
report, debates around the military’s influence on civil society organisations (Wright Mills
2000, p. 215) does relate in various ways to the experience of veterans on campus and can
be a factor that impedes their access to, and performance in, higher education.
We examine national case studies relating to the funding for veterans and their experience
of higher education. The case study approach involved a systematic collection and analysis
of academic literature, national and regional government policies and university initiatives
and programs.
The following key points emerged from this study:
Support schemes for veterans to study at university can contribute to the bridging of
civil-military divides.
As higher education sector reforms place a greater cost on individuals there is a
greater need for a designated higher education support scheme for veterans.
A strong veteransstudy support scheme should be broadly based, providing
support for study prior, during and following service for both those that have served
and their families, addressing both undergraduate and postgraduate degrees.
Veteran issues should not be seen as separate from broader issues of equity and
support services on university campuses, particularly because contemporary
veterans may be reluctant to identify with their military service.
Government regulations and data collection plays a key role ensuring support for
veterans in higher education, including taming the excesses of universities using
marketing to compete for this population.
The experience of veterans on university campuses is related to the effective
management of civilmilitary relation broadly, particularly as it relates to public and
academic criticism of Defence research.
There is no evidence that the presence of university-based military units aid in
enhancing the university experience of veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 12
Models of compulsory national service tend to normalise military identity amongst
youth but also significantly disrupt university study and its benefits, while potentially
contributing to the perception that civilian and military professions are polarised.
United States
The best-known veteran university participation model is the US. The GI Bill, established in
1945, enhances veterans’ access to education. The original policy was primarily motivated to
avoid the situation that followed the end of WWI: mass unemployment of veterans and a rise
in social problems (Serow, 2004). In 2008, the GI Bill was amended to give additional
educational benefits to those who have served since 11 September 2001. This is the most
generous of all GI Bills (US Department of Veterans’ Affairs, 2013). The amendment
provided total funding for public four-year undergraduate education to a veteran who has
served three years on active duty, and included a living stipend. If the veteran had served 10
years, they could transfer this benefit to their spouse or childrensomething added to the
initial legislation by President George Bush Jr. with the intent of enhancing recruitment and
retention rather than being a source of transition assistance. This intent is also reflected in
the eligibility period for using the benefit being extended to 15 years after leaving active duty.
Given an increasingly competitive job market, the post-9/11 GI Bill has been popularly taken
up, reversing the trends in the 1980s and 1990s of relatively low numbers of veterans
enrolling in higher education, as well as periods of relatively low military engagements
(Vacchi & Berger, 2014).
Addressing ways of providing greater support for veterans in higher education is significant
as various studies have demonstrated that their completion rates tend to be lower than the
average student (Holder, 2011; Radford, 2011). Completion rates are particularly poor for
veterans from disadvantaged ethnic groups in the US (Fry, 2002; Harper, 2012; Sciarra,
2007). In 2014, the US’s Student Veterans Association (SVA), in partnership with the US
Department of Veterans Affairs and the National Student Clearinghouse, published the
Million Records Project (Cate, 2014). The project involved the national collection of data as
part of an ongoing effort to study the academic outcomes and academic progress of student
veterans. Initial results indicate strong postsecondary outcomes for current student veterans.
The aim of the project is to provide decision-makers at government, university and
community levels with the data needed around how to best support student veterans.
There has been a push from governments, Veterans Affairs and the higher education sector
to implement policies that promote veteran-friendly campuses. Most prominently, in 2013,
the Obama administration through the US Department of Education entered voluntary
partnerships with participating colleges and universities around the 8 Keys to Success
program to promote veteran success on campus:
1. Create a culture of trust and connectedness across the campus community to
promote wellbeing and success for veterans.
2. Ensure consistent and sustained support from campus leadership.
3. Implement an early alert system to ensure all veterans receive academic, career,
and financial advice before challenges become overwhelming.
4. Coordinate and centralise campus efforts for all veterans, together with the creation
of a designated space (even if limited in size).
5. Collaborate with local communities and organisations, including government
agencies, to align and coordinate various services for veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 13
6. Utilise a uniform set of data tools to collect and track information on veterans,
including demographics, retention and degree completion.
7. Provide comprehensive professional development for faculty and staff on issues
and challenges unique to veterans.
8. Develop systems that ensure sustainability of effective practices for veterans.
Despite this useful intervention by government, there remains a lack of reliable data and
studies on veterans’ experiences of higher education study and the way educational
institutions support them. There are also no regulations around how higher education
institutions promote themselves as being veteran-friendly”, or clear nationwide procedures
for giving credit for military training and education. The focus of the marketing to veterans
though typically involves offering course credits for military training, institutions having
student-run veterans associations, veteran’s co-ordinators, veteran-specific career services,
veterans’ centres, veteran scholarships and the operation of a Reserve Officers' Training
Corps (ROTC) on campus (McBain et al., 2012). The few studies that have been undertaken
on such support services have shown that institutions having a academic advisorwho is
also a veteran, can be particularly significant for improving the educational experience of
veterans (Miller, 2015; Ryan et al., 2011). Literature on the topic has also noted the
importance of acknowledging and supporting female veterans within veteran programs
(DiRamio & Jarvis, 2011; DiRambo et al., 2015). At the same time, studies have emphasised
that any specialised support services should not displace the need for veterans to be
accounted for more broadly in relation to university policies, services and campus design; for
example, in relation to disability (Branker, 2009).
Canada
Canada is often viewed as having a civilmilitary relations and veterans’ affairs system
similar to Australia. In contrast to the US, Canada has also not had a long-standing
university support system for veterans. However, since 2018, the Canadian government has
committed significant funding to the establishment of a Veterans’ Education and Training
Benefit (VETB). The eligibility for VETB is that the veteran was honourably released since 1
April 2006 and served in the Canadian Armed Forces (CAF) for an equivalent of six or more
years (at least 2,191 paid days), with compensation being between $(CAN)40,000 and
$(CAN)80,000 (Veterans Affairs Canada, 2020) for study at college, university, technical
school, or a short-term program. Significantly, the payment is indexed annually. The
program, in part, emerged from earlier Veterans’ Affairs reports that showed the difficulty of
attaining post-service employment for veterans where their military role had no civilian
equivalent (Veterans Affairs Canada, 2016a). It is still too early to know how successful the
scheme will be in increasing the pre-VETB rate of enrolment in college and university at
greater rates than in the preceding decades. Before the announcement of the VETB, VAC
noted in a 2016 study that only five per cent of veterans indicated that they were currently
employed in education or training (Veterans Affairs Canada, 2016b). VETB though has
already had a significant influence on the Canadian higher education sector. Institutions
such as the University of British Columbia have launched initiatives to make their campuses
veteran-friendly, including providing specialist programs and services designed for veterans
around mental health and counselling support, priority student housing, social and
recreational opportunities, professional development courses, and establishing a new branch
of the Royal Canadian Legion ex-service organisation (Veterans Transition Network, 2020).
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 14
United Kingdom
The UK has been more advanced than Australia in some respects, in regards to student
veterans. Universities formally recognise and provide credit for military courses and training,
and match them with civilian qualifications. The UK, like most OECD countries, lacks clear
policies around veteran participation in higher education. For example, The Defence Holistic
Transition Policy (2019), despite having a broad focus that accounts for wellbeing factors
other than employment, does not have any clear focus on higher education. This is despite
the Policy document recognising that transition can be most difficult for veterans who have
served relatively little time, with this being the very population that are often not eligible, or
do not greatly benefit from, higher education support programs based on either length of
service or deployment experience. For many years, The UK’s veteran higher education
support programs have involved a co-contribution model, with Enhanced Learning Credits
designed to provide military personnel with the funds for higher education. The scheme
required individuals to invest as little as £20 per month and they would have access to
greater amounts at specific points in their military career, and for up to 10 years after leaving
the service. The scheme was generally targeted at officer retraining rather than encouraging
enlisted personnel to undertake higher education as part of transition.
The UK differs from the Australian case by having a long history of interaction between the
military and higher education. The Senior Officers' Training Corps established at universities
in 1906 by the Secretary of State for War, Lord Haldane, for example, produced a vast
number of the British officers that served during the First World War. While this direct
connection no longer exists, the UK universities continue to have strong links with the
military and the defence industry in ways that are seen as advantageous to veterans’
experience on campus.
In regard to how veterans’ experiences of university might relate to the presence of military
culture on university campuses, it is worth noting the British tradition of university armed
service units (USUs) (Woodward et al., 2015). Managed through their respective parent
services, the British Army, the Royal Air Force (RAF) and the Royal Navy, they are funded
through the national defence budget. USU participation is selective and members are paid
for their roles but, importantly, there is not a subsidy for university fees. While the USU only
makes up 0.28 per cent of the total UK university student population, as Woodward et al.
highlight, the model is significant for the Ministry of Defence plans as part of its Future Force
2020 program to increase the proportion of Reserves in the armed forces and to increase
participation in certain specialist areas that are otherwise difficult and expensive to recruit for
and retain in a full-time capacity (2015:2). This strategic shift in relation to the role and
funding of reserves relate to both the rise of grey zone activity threats (e.g., cyber-warfare)
and current public attitudes toward expenditure on Defence. However, the USU units in
themselves do not involve veteran participation and they are concentrated in the elite
Russell Group of universities, limiting their potential usefulness as a resource to aid veteran
transition or their experience of university broadly.
Scandinavia
Scandinavia (Sweden, Denmark, Norway and Finland) provides an alternative context for
examining veterans and higher education, because military service is largely compulsory
(particularly for men) but university tuition is free. Therefore, offering tuition fee-free degrees
as an incentive for enrolling in the military is irrelevant. As such, there are few to no national
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 15
guidelines or university-specific services available to help people transition from the military
into university. However, higher education study is frequently undertaken during compulsory
military service. Study is typically undertaken at military universities such as the Norwegian
Defence University College and the National Defence University in Finland. As is the case in
other national contexts, military universities only provide instruction to officers. However, this
education could be extended in part or whole to enlisted personnel which would presumably
increase the opportunity for these veterans to get credit for prior learning, or proceed directly
to master’s programs, as part of transition. While transition initiatives such as the Danish
Defence Agreement 2018-2023 (Danish Ministry of Defence, 2019) addresses the need for
the Armed Forces to align military education and training with the civilian education system,
there are no specific programs to financially support veteranstypically defined in this
context as people who have been deployed on at least one international missionthrough
living stipends or the like.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 16
Section 3: Australian government policy and
support for student veterans
With the reduction in both tempo and number of operational deployments in recent years,
both Defence and DVA have increasingly focused on the complex issues in transition as
approximately 5,000 to 6,000 veterans discharge from the ADF each year, medically,
voluntarily or involuntarily.
However, in contrast with other countries such as the UK, the US and Canada, Australian
veterans have historically been offered limited government support in accessing higher
education. This section specifically considers the limited range of programs currently offered
by the Defence and DVA and the potential opportunities for government to better engage
with the university sector. The following information is taken from discussions with current
and former Defence staff, DVA staff and from policy documents.
Programs provided by Defence
Defence provides the Defence Assisted Study Scheme to support pursuit of education. This
scheme enables a serving member to access higher education while they are still serving.
In practice, the scheme has limited funding for allocation, looks at proposed study in relation
to the member's line of work and is therefore more likely to favour commissioned officers
who wish to build upon their existing university qualifications, rather than other ranks. The
scheme operates on tiered arrangements, with serving members undergoing medical
discharge from the ADF receiving priority for assistance; again, subject to available funding.
Defence University sponsorship may be available to those already studying who join the
ADF while at university. In return for payment of tuition fees, members commit to serving for
the time spent in study, plus an extra year. The ADF lists a range of eligible degrees
including healthcare, science, engineering, and business administration. This scheme is
reported to favour those undertaking study in longer courses such as medicine and dentistry.
Defence Officer Cadets often study at the Australian Defence Force Academy (ADFA) as
part of their initial training.
Defence provides assistance through the Career Transition Assistance Scheme (CTAS),
based on anobligation to assist members with career transition when they leave the ADF
after qualifying service, whether voluntarily or involuntarily2.
The stated objectives of this scheme are:
to support the career transition of members from Service to suitable civilian
employment, with the minimum involuntary break in continuity of employment
to enhance the ability of members to competitively market themselves for suitable
civilian employment
to enhance, and make the best use of, members' existing skills gained from ADF
service.
2 https://www.defence.gov.au/payandconditions/adf/chapter-2/part-2/Div-1.asp.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 17
This is a short-term scheme, focused on getting transitioning members into the workforce
rather than higher education. There is some flexibility to pay a small amount towards a TAFE
course of study.
The Defence Force Transition Program is described as a broader, more flexible approach
than the CTAS and is particularly relevant for the non-officer ranks that make up the majority
of the transition cohort. Once more, this program is focused on gaining employment post-
discharge. This particular program includes access to vocational education and training and
the Transition for Employment (T4E) which aims to provide long-term vocational and career
support to medically transitioning members with complex circumstances. Educational
support is highly dependent on the individual’s circumstances, chain of command, unit
culture andfor those members undertaking rehabilitationthe knowledge of the system by
the rehabilitation provider.
Programs provided by DVA
When veterans leave the ADF, responsibility for providing income support, information,
financial compensation, health treatment and rehabilitation services to eligible veterans
moves from Defence to DVA. The DVA Corporate Plans 2020-2021 (DVA, 2020a) and 2019-
2023 (DVA, 2020b) both focus significantly on the transition process, emphasising working
closely with Defence and adopting an holistic approach to supporting veteran wellbeing. A
key priority articulated in the DVA Corporate Plan 2019-2023 (DVA, 2020b, p. 7) is to
enhance veteran wellbeing by providing additional funding and new programs which support
veterans finding employment. Education, employment and training are emphasised as
important aspects in promoting a seamless transition to civilian life in these corporate plans.
However, despite this focus on education, DVA has a limited role in supporting veterans in
higher education, in transition and post-transition. The role of the DVA is currently limited to
one defined legislatively in the Acts that govern DVA's provision of services. These Acts
include the Military Rehabilitation and Compensation Act 2004 and the Safety, Rehabilitation
and Compensation Act 1988. The role is limited to financial support for veterans with liability
accepted by DVA for a service-related health condition and who have been assessed as
suitable to undertake higher education as part of their rehabilitation plan3.
Higher education as part of a Rehabilitation plan
DVA provides medical, psycho-social and vocational rehabilitation subject to an assessment
of needs by a contracted rehabilitation provider. DVA reports that approximately 60 per cent
of veterans who medically discharge from the ADF are on a rehabilitation plan. Higher
education participation as part of a vocational rehabilitation plan is generally only supported
in relation to a goal of returning a veteran to the workforce and generally only up to the
bachelor degree level. DVA states that the aim of a vocational rehabilitation program is to
return a person to the workforce to at least the level of their pre-injury employment(Section
9.1). Qualifications at higher than bachelor level are not typically in scope of what can
funded by DVA, as a client with an existing education at bachelor degree level is considered
to be competitive within the civilian employment sector(Section 9.8.10).
3 DVA's policy and guidelines regarding support for higher education are detailed in Sections 6 and 9 of the Rehabilitation
Policy Library available at https://clik.dva.gov.au/rehabilitation-policy-library
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 18
Although the goal of supporting higher education is to return veterans to the workforce, DVA
policy acknowledges a limited number of potential psycho-social benefits. These are listed
as harnessing existing motivation; time to adjust to new circumstances post-military, as well
as building social connections and confidence (Section 9.8). There is reference in the
Rehabilitation Policy Library to some assistance possibly being provided where education is
assessed as achieving a psycho-social goal (Section 6). The guidelines indicate that this
would generally be limited to Diploma level or Level 5 on the Australian Qualifications
Framework (AQF).
DVA only provides financial support for veterans assessed as suitable for higher education
and where this education aligns with the AQF framework. The requirements for assessment,
approval and ongoing support for a veteran undertaking higher education as part of
rehabilitation are very detailed (Section 9.8.3), with a focus on cost-effectiveness and
ensuring that monies are spent to achieve the planned outcomes of enabling the veteran to
gain suitable and sustainable employment (and hence reducing dependence on DVA for
ongoing financial support). Anecdotally, there is a degree of inconsistency in the approval
processes between the different DVA offices. From the perspective of DVA, the stringent
requirements are also in place to ensure that veterans are not set up to fail. Evidence is
required to demonstrate that:
the course of study will benefit the veteran in obtaining work over and above other
options
medical advice that tertiary study is an appropriate option, and that the veteran has
the medical capacity to undertake the work for which the course is preparing them
at the conclusion of studying
the veteran has the capacity and aptitude to undertake the course of study.
Once approved, there are detailed requirements for ongoing evidence regarding study
progress.
Role of DVA providers in higher education
DVA providers are Comcare-accredited organisations that also satisfy a number of DVA-
specific requirements. There are approximately 35 companies contracted across Australia
with providers including allied health, psychology and social work. The role of the
rehabilitation provider in relation to higher education is to organise or undertake a
comprehensive needs assessment and, once the plan has been approved by DVA, to
support and assist the veteran throughout the course of study. The DVA guidelines state that
the provider must work with the veteran throughout the course of study to identity, explore
and address barriers that may prevent the client from successfully completing their studies
(Section 9.8.3).
In addition, DVA guidelines state that where veterans are experiencing difficulties with their
studies, they are expected to take full advantage of the services offered by their university.
DVA report that these include:
academic support services services such as tutoring, extensions on
assignments, resitting exams etc.
administrative support assistance to enrol in units, withdraw from units before the
census date, appeal failed units etc.
disability support services providing services such as disability parking stickers
and scribes for exams
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 19
child support services some institutions offer childcare for students and these
options should be investigated where the client has childcare responsibilities
(Section 9.8.4).
While there does not appear to be a formal liaison between DVA and the tertiary education
sector, it is unknown whether rehabilitation providers liaise with university support services
on a veteran student's behalf or whether this is left up to the individual student.
Support provided by DVA
Sections 9.8.4 and 9.8.6 of the policy guidelines outline the financial assistance provided by
DVA and the obligations required for ongoing financial support for the duration of the course.
If the request for tertiary education is approved by DVA, the student contribution, tuition fee,
and/or student services and amenities fee will be paid by DVA. Veteran's incapacity
payments are paid at 100 per cent of their normal earnings if studying full-time. Until
November 2018, payments were reduced to 75 per cent after 45 weeks. At this time, DVA
introduced a pilot measure named Step-Up (until June 2022) by removing this step-down
and maintaining payments at 100 per cent while the veteran studies full-time as part of their
plan. This measure applies to veterans studying full-time at AQF Levels 1-8. As such, it
precludes those veterans wishing to access support for postgraduate study. The intent is to
support veterans studying full-time by providing financial surety. DVA report that this saw an
influx of requests for study approval from veterans on rehabilitation plans. There is some
anecdotal evidence that the application of this measure is inconsistent within the different
offices of DVA.
Student veterans, whether undertaking study under a vocational rehabilitation plan or
independently, are able to access a range of DVA services subject to eligibility requirements.
This includes counselling services provided by Open Arms, medical, psychological, allied
health, home support, aid and appliances.
Number of student veterans
DVA does not collect statistics about the number of student veterans. However, the
Department does collect statistics on the number of veterans with study approved as part of
their rehabilitation plan. DVA advised that between 1 November 2018 and 1 June 2020,
approximately 450 veterans were approved to undertake study as an activity in their
rehabilitation plan, with the numbers trending higher each year since 2017. DVA advised that
nearly 230 approvals have been given in 2020 (up until 1 June 2020). However, DVA
cautions that the 2020 data is not yet sufficient to enable valid comparisons, especially as
the impact of COVID-19 on the data being unknown at this stage. In addition, DVA advised
that this data does not include veterans studying as part of their rehabilitation plan who are
not in receipt of incapacity payments (approximately 100) and veterans studying part-time.
Overall, the indications are that an increasing number of veterans with medical conditions
are undertaking higher education. Completion rates are currently unknown, but the pilot
measure would potentially provide an incentive to remain in study for the duration of
the course.
Relationship with ADF programs
After veterans discharge from the ADF, the DVA becomes the rehabilitation authority, with
responsibility shifting from the Chief of Defence. As such, the focus of vocational
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 20
rehabilitation on return to work in DVA differs from that of being fit to deploy in Defence. This
difference in focus can have implications for accessing financial support for higher
education. DVA states that they generally consider approval in cases where an ADF
member was transitioning due to medical discharge and was enrolled to complete full time
undergraduate tertiary studies or tertiary equivalent courses as part of their ADF training
(Section 9.8.2). It is asserted that this is because a judgement had already been made that
the veteran had the capacity to undertake the course, and that it was an appropriate option
for them, given their skills, interests, experience and educational background(Section
9.8.2). However, in cases where an ADF member may have accessed support for tertiary
studies as part of an extended transition process, or vocational rehabilitation delivered
through the ADF Rehabilitation Program (ADFRP) or Rehabilitation for Reservists program,
support for study through DVA is not automatic. Given DVA's focus on return to work, a
comprehensive vocational assessment is required to guide decision making about whether
tertiary education is likely to lead to suitable and sustainable employment outcomes in a
civilian setting.
An additional potential stress factor is that DVA and Defence do not contract with the same
rehabilitation providers for vocational rehabilitation. Because veterans no longer need to be
ready to deploy after a medical discharge, the differing goals of rehabilitation between
Defence and DVA require different skills sets of their providers. Whereas DVA contract
providers across the country, Defence providers operate in specific geographical locations
near ADF bases with BUPA as the main provider. Given that transition can involve a change
of rehabilitation provider, DVA report that they work with Defence to enable a warm
handoverbetween providers, Defence, DVA and the veteran. The DVA perspective is to
effect as smooth a transition between the providers, Defence and DVA as possible. DVA
report that they have looked at a future operating model, including contracting the same
providers, but key issues remain, being the different focus of rehabilitation, and that veterans
often relocate away from base after discharge. Other issues for the veteran community
include the skills of the provider in advocating with the delegate in DVA on behalf of their
client.
The Defence Transition for Employment (T4E) Program also potentially complicates
transition. The DVA perspective is that this program, which provides support with
development of employment opportunities for two years post-discharge, is based on wants
rather than an assessment of needs linked to liability. As such, DVA considers that it has to
work closely with the program to ensure that T4E course of study does not adversely impact
the goals related to assessed needs under the DVA Rehabilitation plan. DVA report that the
assessment and support of transitioning veterans in relation to undertaking higher education
requires close communication between the two departments.
Opportunities for DVA
Despite the number of veterans transitioning each year, the age of these veterans and the
importance of higher education in the labour market, DVA largely conceive of education as
part of a rehabilitation plan. DVA is aware of initiatives generated in individual universities to
support student veterans and have held conversations with ASVA on these matters. There
has, however, been no apparent policy development work undertaken in this area to date.
DVA has worked to improve financial support for a limited number of eligible veterans and
streamlined transition processes with Defence.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 21
The importance of access to education as part of transition has also been highlighted by the
Productivity Commission. The recent Productivity Commission report (2019, p. 345) into
veteran transition identifies the importance of education and states that “… at present, many
veterans receive no support for education, training (including apprenticeships and
traineeships) or recognition of prior learning (RPL) when they leave the ADF, while others
can access assistance as part of a DVA rehabilitation plan. Citing the Canadian and US
programs, the Commission found that there is a strong in-principal case for Australia to
provide more support for veterans’ higher education and vocational training to assist with
employment outcomes. The Productivity Commission recommended that a veteran
education allowance be introduced, initially as part of a policy trial conducted by DVA, to
provide non-means-tested income to veterans undertaking full-time education or training.
With education depicted as a key component of the wellbeing model adopted by DVA, the
increase in veteran students undertaking higher education as part of their rehabilitation, as
well as an unknown number studying independently of DVA support, government has an
opportunity to be more proactive in promoting awareness of veteran needs in access to
higher education.
A key statement in the DVA Corporate Plan 2020-2021 is we will do our best to collaborate
with other organisations and agencies on behalf of veterans and their families to ensure their
particular needs are considered(DVA, 2020a, p. 4). DVA also states that the Department
works closely with other government departments including DESE (DVA, 2020a, p. 4).
Added impetus is provided by the Australian Defence Veterans' Covenant. The Covenant
provides DVA with an opportunity to raise awareness of student veterans in the higher
education sector, given that businesses are encouraged to commit their support for the
Covenant4. DVA could follow in the steps of the UK Government where the Universities
Minister and the Defence Minister jointly wrote to universities requesting that they sign up to
the Armed Forces Covenant and support student veterans in higher education. Suggested
areas of support included ensuring admissions policies reflect the needs of the armed forces
community and benchmarking military experience and qualifications against course entry
requirements.5
Because DVA supports student veterans undertaking rehabilitation, there is an additional
opportunity to work in a closer partnership with the higher education sector in terms of
awareness raising. DVA has a long history of raising awareness of the potential impacts of
military service and the needs of veterans with the health and community sectors and has a
significant range of educational resources. These resources could support university staff in
learning about this particular student cohort.
Programs provided by DESE
DESE is also an important agency that addresses access to higher education. DESE
allocate specific, and often substantial, funding to most of the identified equity groups. We
could not identify any policies relating to veterans, but we believe that DESE should be
engaged on student veteran support because of its recognition and support of equity groups.
4 https://recognition.dva.gov.au/
5 https://www.gov.uk/government/news/universities-urged-to-boost-support-for-armed-forces
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 22
Section 4: Australian university-based
support for student veterans
This section examines the current student veteran-specific entry pathways/programs and
support services offered by Australia’s 42 universities (i.e., both Australian universities and
international universities with campuses in Australia). We have included the support offered
by the ASVA. Our aim is to provide insight to what is currently offered by Australian
universities, which could be adapted into nationwide guidelines to ensure the needs of
student veteransas an equity groupare met.
We undertook a desktop review of the websites of the 42 Australian universities (including
international campuses). The information provided was current, as of September 2020. We
searched websites for information about veterans and/or military. We then undertook a
further search for the general entry pathways available to adult learners, with a particular
focus on working out if each university had an entry program and what it was called.
Additional searches were undertaken to retrieve information about any veteran-specific
programs offered.
Results
There are currently no government-funded schemes or nationally mandated programs to
help military veterans’ transition into higher education. But the Australian university sector is
beginning to establish university entry pathways/programs and support services specifically
for Australian military veterans. These initiatives are recent, generally being developed in the
past couple of years. The increasing commitment by universities to acknowledging the
needs of student veterans is demonstrated by over half of Australian universities (24/42)
being members of the ASVA. It is noted that, as the programs have been developed
relatively recently, there were no available published reviews or evaluations.
Since 2018, there has been significant action by several Australian universities in
understanding and supporting student veterans. These have included:
… the creation of veterans’ support programs, dedicated contact officers, direct
entry schemes, online resources, flexible timetabling, staff and student training,
and medical, legal and careers support (Harvey et al. 2020).
These reforms have been supported by DVA funding and interest in understanding and
better servicing student veterans in higher education.
The recent La Trobe University-led university consortia research (Harvey et al., 2020) also
developed national guidelines for professional and academic staff including:
a central point of contact and provision of wrap-around support
supportive transition arrangements, including development of outreach, pathways
credit for prior service and learning, and approaches to managing disclosure of
veteran status
effective interaction with staff and students, including provision of leadership roles
peer support and harnessing of classroom diversity
broader university support, including disability and health services, financial
support, career development, and flexible study arrangements.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 23
The La Trobe University-led research has noted:
the urgent need for better data capture and provision, in order to monitor the
access, success, and graduate outcomes of student veterans. Such data are
critical to stronger advocacy and policy reform. Supporting military veterans in
higher education is a moral, economic, and academic imperative. Individual
universities can promote access and success by strengthening the evidence
base and developing specific attraction and success strategies as outlined in this
report. More broadly, the support of peak bodies in higher education would help
to acknowledge the importance of veterans nationally and to promote consistent
approaches, while the development of greater public financial support for
veterans transitioning to higher education could substantially raise participation
levels. Both institutional and national reforms are therefore required to transition
more veterans from the military to the academy. Such reforms would benefit the
veteran community, the higher education sector, and Australian society more
broadly (Harvey et al., 2020).
This research has provided the impetus for this study to investigate how these initial actions,
policies and processes exist within the national context. The following discussion draws
upon publicly available information from university websites, policies and documents.
Veteran-specific entry pathways and programs
A small number of universities have developed veteran-specific pathways and/or specific
university preparation programs.
The UniSA runs a veteran-specific preparation program, though this program is not a
university entry pathway. Rather, student veterans who have either been accepted to a
UniSA degree, or are already enrolled in one, are invited to complete the Veterans
Engagement and Education Program Uni Prep Briefings. These briefings aim to help student
veterans balance study with work and family commitments, recognising the unique
challenges resulting from military service. In terms of gaining entry to a degree at UniSA
(and therefore being eligible for the briefings), military veterans can have their ADF
qualifications transferred/credited for a variety of courses. Without these qualifications,
military veterans must enter using the regular adult entry pathways, e.g., by successfully
completing a general studies program6.
The Flinders University Military Academic Pathway Program is unique because it acts as an
entry program and an entry pathway. This program aims to prepare military veterans for
university whilst simultaneously providing an entry pathway to 36 undergraduate degrees for
successful completers. The four-week intensive program focuses on preparing the students
academically and socially for their transition from the military into higher education. In
addition to learning a range of academic skills, students are made aware of support services
to which they can turn during their subsequent degree and are linked with a student veteran
peer mentor who is already attending the university. Since being pilot tested in 2019 and run
in 2020, the program has enrolled 87 students. Students who do go onto commence an
6 https://i.unisa.edu.au/students/student-support-services/veterans-engagement-and-education-program/
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 24
undergraduate degree can then apply to have their professional military qualifications
recognised as course credit, though a minimum of a Certificate IV is typically required7.
Similarly, ACU invites accepted student veterans to complete a two-week intensive Veterans
Transition Program. This program aims to equip student veterans with the ability to succeed
in higher education by linking them to available support services and targeting academic, as
well as personal (i.e., self-confidence, self-efficacy) and social (i.e., peer networks, sense of
belonging), skills. A pilot version of this program ran successfully in July 20208. In addition to
the Veterans Transition Program, ACU has a Veterans Entry Program which converts
military training and years of service into an Australian Tertiary Admission Rank (ATAR) that
can then be used to gain entry to a variety of degrees.
Military experienceATAR conversions, like the one offered by the Australian Catholic
University, are being increasingly adopted across Australia following advocacy from the
ASVA. Notably, in mid-2020, the Queensland Tertiary Admissions Centre added a
“Commissioned Officers and Related Qualifications” section to their tertiary admissions form,
providing a standardised conversion of military experience into an ATAR. For example,
former Lieutenants (Colonel rank or higher) qualify for an ATAR of 88, while two years of
armed service experience qualifies for an ATAR of 82. These entry scores are valid for
undergraduate degrees at any Queensland university. In NSW and the ACT, the University
Admissions Centre has recognised military rank and training since 1995 and has recently
modified its application process to enable current and former ADF members to identify
themselves.
The University of Tasmania has an Australian Defence Force Higher Education Advance
Standing system, whereby all former (and current) military personnel, including reservists,
can have their prior military learning recognised for university entry and course credit.
Successfully completing Level III Defence vocational certificates (or above), or a Defence-
provided Certificate of Eligibility, enables prospective students to meet general
undergraduate entry requirements. But the extent of recognition of prior learning, and in
particular how much course credit is granted, is determined case-by-case9.
Charles Sturt University has an Experience Matters Entry Program which converts military
experience into an ATAR that provides entry to undergraduate degrees. This program is
available for any former or currently serving member who has completed military training and
has at least two years’ experience10.
However, for the majority of Australian universities, entry requirements for military veterans
are the same as other adult learners. Some universities recognise prior workplace learning
(typically a minimum of three years, e.g., Swinburne University, Edith Cowan University)
which is a viable option for veterans with at least 3 or more years of work experience. The
University of New England has a Mature Age Entry Program, which allows prospective
students to apply for university by outlining (in a written document) their prospects for
academic success. Almost all Australian universities have a general preparation program
7 https://www.flinders.edu.au/study/pathways/military-veterans.
8 https://www.acu.edu.au/study-at-acu/admission-pathways/i-have-completed-military-service/veterans-transition-program.
9 https://www.utas.edu.au/study/important-info/adfheas.
10 https://study.csu.edu.au/defence
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 25
which veterans could complete to gain entry to a range of undergraduate degrees. As the
Flinders University Military Academic Pathway Program demonstrates, these general
preparation programs could be easily tailored and/or expanded to meet the needs of student
veterans.
Veteran-specific financial assistance
Financial difficulties negatively affect student veterans’ study (Andrewartha & Harvey, 2019).
To our knowledge, only two Australian universities have dedicated student veteran
scholarships to assist with associated costs from attending university. Note that because
university fees can be deferred using the HECS-HELP scheme, here we are referring to
costs like the large income reduction from having a military career to being a student. The
University of NSW Veterans Scholarship offers $5000 per year to undergraduate or
postgraduate students who are a former or transitioning military personnel, or their
dependents11. The Caloundra RSL Sub-Branch Scholarship provides $4000 per year to help
cover the expenses of undergraduate student veterans (or direct family members) at the
University of the Sunshine Coast12.
While financial support for Australian student veterans is limited, it is interesting to note that
a reasonable number of universities advertise that American student veterans can use GI Bill
benefits for study. However, while reaching out to overseas student veterans, the majority of
these universities do not appear to offer any veteran-specific support programs.
Support services
Only a handful of universities offer specific support services for student veterans. UniSA has
established several student veteran support services. By registering for the Veterans
Engagement and Education Program (which runs the aforementioned UniPrep Briefings),
current and ex-serving military (including reservists and family members) are provided
support services and connected with the wider university veteran community. The Veterans
Engagement and Education Mentoring Program matches mentees with a mentor who is
either: a current student or staff member who is also serving/ex-serving, former military and
has transitioned into a civilian career, or working in defence-related industry. For more
information on this mentoring program13. UniSA also has an Invictus Pathways Program,
which focuses on using exercise to improve the wellbeing of current or former military
veterans14.
ACU has a Student Veterans Support Program which provides access to a range of support
and academic services to help ease the transition to university. This program is open to
students who are currently completing a service term in the ADF (including reservists) but
also those who served on international defence forces, and their family members15.
11 https://www.scholarships.unsw.edu.au/scholarships/id/1328
12 https://www.usc.edu.au/study/scholarships/merit-scholarships/caloundra-rsl-sub-branch-scholarship
13 https://i.unisa.edu.au/students/student-support-services/veterans-engagement-and-education-program/veep-mentoring-
program/
14 https://unisa.edu.au/Business-community/Community-Engagement/invictus
15 https://www.acu.edu.au/study-at-acu/admission-pathways/i-have-completed-military-service/student-veteran-support.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 26
Charles Darwin University (CDU) openly welcomes military veterans and has established a
Student Veterans Group to connect the student veteran community. They have a designated
website which links to this group as well as other relevant support services16.
La Trobe University provides prospective students the option to disclose their military status
on a supplementary enrolment form. This form provides a tick box for a student to disclose if
they are a current of former member of the ADF. This disclosure allows the university to
identify, and support, these students during their degrees. In line with this goal, university
staff are given guidelines for working with student veterans17. La Trobe University also has a
support coordinator to provide case management support to student veterans.
Western Sydney University recently established a Student Veteran Support Officer to help
support the transition of veterans from the military to higher education and improve their
university success. Students can contact the support officer from a designated Support for
Student Veterans webpage, which also links them to a range of (non-veteran-specific)
support services available at the university18.
The Australian Student Veterans Association (ASVA)
Much of the recent impetus for improving student veteran entry pathways, programs and
support has come from the work of ASVA, a non-profit community organisation. ASVA was
formed in 2016/17 by veterans in recognition of the increasing number of veterans seeking
to undertake higher education and of the complexity of issues they faced in transitioning
from military to university life. ASVA recognises that education is a key pillar of wellbeing
and, in working closely with transition services in Defence, has a goal of engaging with
discharging veterans 12 to 18 months prior to transition. ASVA takes an advocacy role with
individual potential student veterans in supporting them in making decisions about higher
education.
A key concern for ASVA is that the nature of a military career has changed in recent years
with veterans primarily leaving in their 20s and 30s and looking to upskill or build upon their
military education in order to transfer into the civilian labour force. These veterans have
already received significant government investment in their rigorous physical, conceptual
and theoretical military training and education, which is not currently universally recognised
by academic institutions.
Because the states currently have different university entry requirements, ASVA is taking a
key role in negotiating an ATAR score based on rank which has been successful in
Queensland, NSW and the ACT. In addition, ASVA hope to engage with the Australasian
College of Tertiary Admission Centres to develop a uniform admission schedule based on
rank. ASVA is currently undertaking credit mapping with all defence courses (Defence is a
Registered Training Organisation or RTO) and packaging up to send to all academic deans
to map across for course credit.
Coupled with the small size of Australia's military force is a lack of awareness in the general
community of the conceptual thinking required in military education, the positive skills and
16 https://www.cdu.edu.au/adf
17 https://www.latrobe.edu.au/cheedr/veterans
18https://www.westernsydney.edu.au/currentstudents/current_students/services_and_facilities/support_for_student_veterans
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 27
experiences that veterans can bring to the higher education sector, and misconceptions of
military experiences which are often generated by media. As such, another key area for
ASVA is building the understanding and awareness of academic leaders of the skills,
competencies, proficiencies and attributes that come with military training. ASVA's goal is to
enable the university sector to recognise the opportunities that this cohort of domestic
students present to higher education. In a competitive market, and in an environment
impacted significantly by COVID-19, a university which recognises the value proposition and
meets the needs of student veterans becomes an attractive pathway. As such, ASVA has
worked closely with the universities that have introduced veteran-friendly supportssuch as
student veteran liaison officers. However, academic leaders differ in their perceptions and
experiences of military service and motivations to enact change which can be a barrier to or
enabler of introducing specific services for student veterans.
ASVA hopes to address some of the challenges veterans face in transition to university,
such establishing social bonds on campus and gaining a sense of belonging, through
shifting the campus culture to understanding and acceptance as with other equity groups.
ASVA currently has chapters at 24 universities. These are student veteran initiated and led,
providing connection with like-minded peers with whom they have shared values and
backgrounds, and which mitigates the loss of military mateship. These chapters also have a
role in normalisingthe notion of what a veteran represents to other students through
engaging with other campus clubs and societies.
Through incrementally changing campus culture, ASVA's goal is for student veterans to
transition to higher education as a place that is safe and familiar with programs that
recognise the value that military service brings, with peers for support, and with teaching
staff who are responsive to their unique needs.
Summary
Programs and support services for veteran students are very recent initiatives in the
Australian university sector. Much of the development has been instigated by the ASVA, as
a grassroots student veteran organisation, in response to the unmet needs of this increasing
student cohort. Only three universities currently offer a veteran-specific preparation program
to support transition to higher education through addressing the challenges unique to this
student cohort. However, almost all of the 42 universities offer a general university
preparation program which could be tailored to the needs of student veterans. More
universities are now offering ATAR conversions or RPL in recognition of military-based skills
and prior military learning. This has recently been adopted on a state-wide level in
Queensland, NSW and the ACT. ASVA is working to see the introduction of a nationally
consistent entry assessment process for those who have served in the military based on
their rank and service. A small number of universities offer veteran student support/liaison
services primarily involving peer and/or mentoring support and advocacy. ASVA has found
that difficulties in engaging with academic leadership is potentially a barrier to the
development of services for student veterans. This may be due to the general lack of
understanding of military service in the community, the skills and attributes that training
provides, and the unique needs generated by transitioning back to civilian life. Initiatives
have also been developed from research highlighting the need for action by universities
(Harvey et al., 2018) and by a subsequent DVA-funded grant that provided explicit funding
for several universities to develop veterans’ programs in collaboration with ASVA, including
La Trobe University, ACU, WSU, and CDU (Harvey et al., 2020).
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 28
Section 5: Focus groups with university staff
We conducted focus groups with university staff in South Australia, Victoria, Queensland and
NSW. Each group had a dual purpose: to raise awareness of student veteran issues, and to
collect data to gain an understanding from university staff working in admission, transition,
equity and diversity units about how the sample of universities included admit, recognise and
support student veterans19.
Methodology
Purposeful sampling was used to recruit participants through a letter sent to Pro Vice-
Chancellors of Teaching and Learning (or equivalent) and/or the managers of the
admissions/transition/equity units within the universities. We requested support and
encouragement for staff in student admissions, support, equity and diversity roles to attend.
Eighteen universities were invited and12 took up the invitation to participate, with COVID-19
referred to as a distracting factor.
Each group met once, with each session taking approximately 6090 minutes. Groups were
conducted via Zoom and each was moderated by two members of the research team.
Sessions were audio-recorded and transcribed verbatim. Participants were provided with an
Information Sheet (at Appendix B) and written informed consent was obtained prior to
starting each group. Participants were asked to maintain confidentiality regarding the
participants in their group. Each session commenced with a PowerPoint presentation
outlining the aims of the research, the challenges facing student veterans and the initiatives
developed in the US to promote a strong veteran-friendly campus. Participants were asked
to describe their roles within the university. Following the presentation, participants were
asked a series of questions in a semi-structured format under the following domains:
Does your university have any existing programs or support services specifically
targeted to veterans? [If yes] Can you please describe these programs/services?
How can we encourage more veterans to consider university? (Probe: outreach
programs, financial support)
What can we do to help veterans have a smoother transition to university
study? (Probe: pathway programs, foundation courses, credit for prior learning)
How can we make universities more ‘veteran friendly’? What pathways, enrichment
programs, and support services could be provided?
Data was analysed thematically, supported by NVivo 12 software, with the group as the unit
of analysis.
Results
A total of 19 staff from 14 universities participated in the focus groups. Each group had
between four and seven participants, apart from Queensland which had two.
Participants were from the following universities:
19 Ethics approval for this part of the study was obtained from the Flinders University Human Research Ethics Committee
(Appendix X).
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 29
South Australia: Flinders University, University of Adelaide, University of South
Australia
New South Wales: University of Newcastle, Australian Catholic University, Charles
Sturt University, University of New England
Queensland: Griffith University, James Cook University, CQUniversity
Victoria: La Trobe University, Australian Catholic University, RMIT University,
Monash University, Swinburne University of Technology, Victoria University.
The South Australian, Queensland and NSW groups were moderated by a principal
researcher from Flinders University, and the Victorian group by a principal researcher from
La Trobe University.
Participants described their roles as being in student services, including equity, admissions,
pathways and secondary school outreach, and several mentioned their military background
or military connection as their interest in participating in the group.
Awareness of student veterans and their needs is a recently emerging issue for Australian
universities. For most participants, the information in the PowerPoint presentation exposed
the participants to knowledge and ideas that were new to them. From the discussions the
following key themes emerged:
Importance of awareness of transition issues
Enhancing the structures that already exist for equity groups
Addressing cultural change/barriers
Emerging opportunities for universities to promote a veteran-friendly campus
Awareness of transition issues
A small number of universities have recently implemented veteran-specific programs. These
programs were described as a mix of pathway programs, foundation courses, support
services and credit for prior learning (CPL). Existing initiatives include the Flinders University
Military Academic Pathway Program (MAPP), described as a “ transition program into
university, a support program that specifically targets veterans or those transitioning”. UniSA
has a Veterans' Engagement and Education Program (VEEP), described as a student
support program rather than a foundation or pathway program. ACU described a range of
programs including an entry program:
which allows for veterans to apply and submit their military service record
converted into an entry rank; a transition program aimed at targeting the three
areas of academic shortfalls, the feeling of isolation and alienation and the loss
of identity, which have been identified as areas which veterans were
experiencing issues when transitioning into higher education; and a support
program to address those extra demands that veterans will face when they come
into higher education, such as having commitments outside, being non-recent
school leaversgives students access to priority class allocation and
assistance when putting in for special considerations, in particular for service
commitments.
ACU also described the student veteran officer, a student veteran themselves, as the point
of contact which had been identified:
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 30
as very important for veteran’s programshaving a single point of contact
for veterans to communicate with that would be ideally the constant throughout
their academic journey.
CSU described their work with the ASVA in developing a program called Experience Matters
which it’s about converting their rank into an ATAR and is linked to most undergraduate
courses at the university.
Where, universities have developed veteran-specific responses it has been in the context of
acknowledging and understanding the challenges that come with military to civilian transition
and to the university environment. One participant explained:
we are constantly looking at programs that we could develop to support
[student veterans] and their success, obviously understanding their transition
challenges. We’re looking at ways not only to get them into the university but to
give them the skills required to succeed and to be able to progress through
higher education.
Predominantly, the initiative has come from the student veterans and/or staff with a military
background or role with Defence education. Participants from different universities
explained:
that director, actually is a veteran as well. It was just sort of a concept he
came up with that would allow us to provide additional levels or align support
services to target veteran students to help them get through university get to
university, through university and successfully transition from Defence career to
a new career.
seems to be at the moment reliant on individuals within a particular university
wanting to stand up and be a champion in some way.
hopefully get some buy-in from the most senior person. Have a champion
who actually cares about this issue, I think that can go a long way.
The acknowledgement of Champions, often veterans or military connected staff, indicates
the early stages of veteran awareness and support across the university sector.
Overall, participants revealed a current lack of national awareness of the emerging student
veteran demographic and inconsistency in response to need. In some cases, participants
had only become aware of the issues faced by student veterans when individuals
approached student services for support.
… the veteran question was coming out last year, because we were also having
veterans approach us.
Again, while universities had existing equity and support policies and processes in place
generally, their awareness of veterans specifically was developing.
One participant, at a university with a significant local military student population, expressed
a sense of embarrassment stating:
We do a lot for serving military. We're quite we can be quite flexible for people
who are serving in the military now; however, the veteran aspect has been
overlooked, sadly, embarrassing to say that.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 31
Another had a similar response:
I'm still quite baffled by the idea that until this conversation, we haven't done
anything specific, but I think that there would be some understanding.
Awareness of student veterans, which includes the idea of recruiting veterans to university,
was largely embryonic. However, each focus group demonstrated interest, engagement and
willingness to enhance their institutional responses to student veterans. This demonstrated
that the universities we spoke with had existing structures for any student with transition
needs, but that those structures could be enhanced.
Enhancing existing structures
A principal response across the focus groups from those universities yet to specifically install
transition and study support for student veterans was that their existing structures were
supportive but could be enhanced:
we don’t offer things specifically targeted at veterans, but they would be able
to access a lot of the support services that are more generally available. Just
finding a way to make sure that the veteran students know about those,
understand that they apply to that group of students, I think that’s just a short-
term improvement.
Another participant explained that veterans were not a highly visible group on campus or in
admissions. In order to identify and improve services, they suggested actually working with
student veterans to identify areas for stronger support:
Maybe working with veterans more we might discover hey, we've discovered
that there's this commonality so maybe we would need to beef up a certain area.
I'd have to say that would come from doing, really. We would start with a cohort,
run a pilot and see and we might realise actually, like many of the other groups,
once they're in and going, they're fine.
One participant stated that their job with all our students is to make sure that they feel like
they belong”. Some participants described the work they do to reduce barriers for students
who do not fit into the current equity group list but could benefit from extra scaffolding:
we do have a whole lot of groups that we certainly support in different ways
than our general student population and elite [sports] students [are] one of those
like that. I imagine veterans would probably maybe fall into that category.
Participants from the ACU and La Trobe University (two universities that have developed
student veteran-specific approaches) described their approaches to supporting student
veteran’s study needs:
we have the support program, and the big selling point is it's effectively the
elite athlete performer program, that's what it was based off. Then that has been
replicated to some extent for student veterans, so they have access - once
identified as a veteran to priority class allocationand assistance when
seeking extensions with special circumstances.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 32
Another participant explained:
priority access to timetables for student veterans, so that's something that
doesn’t cost anything, it could be a quick win, relatively easy to implement.
These responses highlight that student veterans may have study challenges around
managing health, family and other transition challenges that require flexible responses to
assessment deadlines. There are smaller immediate support responses that can be
organised.
Other participants explained:
I think we can probably look at connecting the veterans to each other. So, I
wonder they probably don’t know there’s other veterans that are already at the
university so we could probably look to doing something in that space for sure
making sure they know that we can help them with their enrolment or any other
timetabling thing like we do for the elite students.
There was consensus around this response agreeing that that providing veteran-specific
support should not be a challenge and should build on processes already in place. There
were several responses along these lines:
it will be just a bit of a tweak, really, to strengthen something, or make it
visible, because I think the supports probably exist but they're not labelled or
targeted, so to make it visible would be it wouldn't take too much. it's not
absurd to think that we could make veterans an overt group and then recognise
some of the unique and that's probably the challenge now, is once we can
make them once we understand the group more and understand what are
some of the more unique needs.
But it shouldn't be too difficult to build this into the development-type processes
that we already have.
We've got the right capabilities to provide support and service, we just need to tie
a bow around it and really make it visible, really make sure that we're reaching
out. That's probably the piece that we're missing.
All the universities that had not yet developed student veteran-specific support agreed their
existing supports were adequate but that specific needs could also be addressed by
designating a policy response for student veterans.
Within this part of the discussions, further enhancements to existing services were identified:
So, using existing programs but having identifiers like that, that are about that
transition through peers and colleagues as well. So, I think it's leveraging some
of the things that we have, applying our understanding of our engagement with
veterans and Defence and learning from the veterans who have come through,
what's actually worked for them and then appropriately tailoring what we have or
putting in place something new.
Refining existing structures and processes was conceptualised as a holistic response
including a veteran identifier, developing greater awareness of veterans through greater
engagement with Defence and student veterans themselves.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 33
The issue of identifying veterans highlighted the variability of veteran desire to disclose their
service or present themselves as student veterans:
sometimes I wouldn’t know until Anzac Day when for the dawn ceremony
we’d go as a college to put the wreaths and then I’d be like, oh, I didn’t even
realise you had a history of service. So, I think we could do a lot better there
they don't usually flag it …. Because universities are quite liberal, I think
sometimes there's an apprehension to this backlash if I served in the service.
The matter of disclosure and identification highlighted the phenomenon of the culture gap.
Veterans in transition can find themselves in no-man’s land having left the military but
not yet comfortable enough to identify and engage with civil society (in this case the
liberal university).
Participants subsequently raised the importance of helping student veterans feel comfortable
and safe in identifying as a veteran:
making veterans feel comfortable and safe enough to actually identify as a
veteran so that if you want to target support at them, that you know who they are
in the first place and they don’t feel like there’s going to be that stigma attached
to identifying as a veteran.
There was an understanding that veterans might be uncomfortable with being identified as a
special needsgroup and that being identified as a veteran may expose them to unwanted
attention.
Complicating the matter of identification is the different understanding of what the term
veteranmeans for university staff and student veterans. This understanding can vary from
the DVA definitioni.e., anyone who has served for one dayto the notion that the term is
associated with active deployment. One participant described a perception of a veteran as
“… someone who has trauma who needs treatment”, because of the discourse around
veteran support needs generally.
One veteran participant stated that, although he had no issue with the term, not all ex-
serving members would identify with it and that:
A lot of the time I use the word ex-serving defence member because I’m that
eliminates possibly making somebody feeling uncomfortable.
La Trobe University participants described the use of a supplementary form identifying
students in equity or non-traditional groups:
So, it's sort of on their enrolment form, it's a supplementary online form
voluntaryand so we capture a few of them that way. Carers is another one,
and parents. So that's our approach to capturing them at La Trobe but there are
also a number of issues around whether they're willing to come forward and
identify themselves.
Because veterans may not identify with the term “veteran, La Trobe University prefers to
ask whether an applicant is a current or former member of the ADF.
ACU participants described the importance of peer support in helping to identify veterans:
I have a list of the student veterans who are registered within the student
veteran’s support program. But then I guess an added benefit of being ex-
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 34
serving is it’s much easier to identifysometimes, to some extentsome of
those tell-tale signs of somebody who’s ex-defence, which is also great at a
rapport level because a lot of the time by sharing that you have service history, a
lot of the time that breaks that barrier of communication.
ACU participants also described priority class allocation, as with their elite athlete performer
program as an incentive, a massive selling point to identify”. It was assumed that offering
incentives like support for flexible study options would increase the likelihood of veterans
identifying as such.
Other universities described their incentives for equity groups to identify that could be
expanded to student veterans.
I think maybe having some sort of scholarship in place would be another way, so
that's an incentive for them to identify themselves as veterans. In the past we've
had as part of our diversity and inclusion plan, one of the things was gender
equality was high up the ranks, and as a result of that women in STEM was
another program that has been launched. The scholarship is part of that. So, I
think a similar approach could be taken for veterans too.
Other current initiatives described included an identifier on applications to the TACs in
Queensland, NSW and the Australian Capital Territory (ACT) in order for military rank to be
converted to an ATAR. However, there is no nationally consistent approach to this at the
time of publication.
Addressing cultural change/barriers to change
Incentivising veterans to undertake higher education is multi-faceted, not only requiring
supports to be in place but involving cultural or attitudinal change with the individual, other
students, teaching staff, university leadership and Defence. Several participants mentioned a
perception that higher education may not be considered by serving members as a viable
transition pathway from the ADF. This position highlights the diversity of veterans as a
group. Defence personnel may be categorised into three distinct groups in relation to
university studies. Commissioned Officers often are exposed to university studies as part of
their initial training, Senior Non-Commissioned Officers (SNCO) may be exposed to
university studies as part of their advancement through the ranks into managerial roles and
Other Ranks may not have been exposed to university because it is not deemed as relevant
to their employment mustering at that time in their career:
I think there's just an implicit assumption that veterans will do VET if anything
after transitioning. So, I think as with many groups higher education is
marginalised, both within the military and within higher education.
Younger and lower-ranking members are often considered as only suitable for vocational
education.
I think a lot of young Army folks do experience that kind of pressure to not
improve their lives through university. So, university may not be a popular choice
for the actual target student that we're looking at, is that young veteran.
It was recognised that recruitment and marketing university studies to this cohort would
expose them to the ideal of university study.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 35
This discussion extended to ways of building veteransaspiration to study by engaging with
them prior to transition as part of outreach activities:
It has to be early level engagement with people in the service. The earlier we
start showing the pathway into a university in their military career, the easier it is
for them to start thinking, oh maybe this is what I'll do when I leave or when I
finish my service, as opposed to very late once they're actually looking to be
discharged.
This is where Defence articulates with the university sector on transition and student
engagement. University offerings for example are presented at Transition Seminars which is
often when they are about to separate from the military or just have separated:
if we're reaching out to them once they're at the end of their career in the
Defence Forces, is that too late. Should we be reaching out to them when they're
starting the career about what their options are when that career might finish.
The participants shared an understanding that planning for university required a level of
socialisation to the idea, and an articulation that all veterans can study at university that is
something that is very possible:
we also need to kind of rebuild that aspiration that they may not have
encountered when they were deciding out of year 12 whether to join the Air
Force or Navy instead of going to uni or going to TAFE. So, I think that if we took
some of the principles and some of the - even like the STEM Connect and some
of that work that's happening with year 12 students to connect them to STEM,
those are some of the same exercises and activities we could use to build
aspiration in veterans.
It was acknowledged that socialising them to the idea of university would be more effectively
earlier rather than later in their transition.
These ideas reflect an excursion of the university into the Defence transition space. Some
participants described the importance of effecting attitudinal change with the ADF and DVA
about the viability of higher education for discharging veterans:
But there's an attitudinal piece of work where universities need to promote their
veteran-friendly status and at the same time try to persuade the ADF and DVA
and other groups that higher education is a positive and entirely possible option
for veterans who transition.
In some states, participants considered that the proximity to Defence bases and closer
working relationships with Defence presented opportunities to promote the value of higher
education and the specific services offered on campus to serving members before transition.
This indicated both the developing relationships between Defence and universities as well as
the need to further enhance those relationships:
there's a much better increased conversation going on between universities
and Defence and Defence's approach to people transitioning out as well that
allows us perhaps to have more insight and position what we're doing to better.
So the inroads and the ability to engage with at least Defence members that are
still members or in the earlier phases of transition it's easy to have those
conversations with that particular group of veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 36
However, even as these relationships developed the participants noted the separation
between civilian and military contexts. Discussions in the focus groups outlined the need to
build stronger relationships with Defence.
In some other States, participants described the difficulties in getting access to military
bases:
I think the biggest one with being involved with the barracks is the army it's
a who-you-know game. Getting onto the base is the hardest part.
If it was hard to access potential student veterans other strategies were described.
One suggestion was that the biggest hook with the veteran cohort is by word-of mouth:
somebody's word is probably the strongest referral, somebody who is doing it.
Somebody might be drawing associations and saying, oh, if he can do it then I
can do it.
This is indicative of the close community living of defence members, either living on base or
working with each other for long periods of time.
Participants noted that the languageof universitythe terminology used can be
interpreted differently by students with a military background.
But the language that we use is so foreign.
So, I think it's about us making our language more accessible
So, I think there's a kind of cultural piece within universities and being able to
use language, make it accessible, not use the complicated language, being able
to have a bit of a glossary so that we aren't using complicated language and
being able to make sense of those things for people. So, I think there's a lot that
we can do.
A key area of cultural change needed was in the language used on campus in order to
promote a safe and comfortable environment for student veterans.
Participants discussed the challenges they perceived in effecting cultural change at the
campus level and the importance of educating staff and students about the military
experience. In developing initiatives to encourage veterans to engage with higher education,
participants described the need to support their staff in supporting veteran students.
there are myths and misunderstandings. I think that even though some people
are connected and feel very passionate and there are a whole portion of
university staff and students probably who have no connection to Defence and
really don't understand what we're talking about even.
The focus on attracting students was contextualised by the participants in terms of orienting
the university to understand the needs of student veterans:
we can't just say we want to encourage them to self-identify, we have to have
a comfortable environment where everybody is a bit more understanding and
aware of a student veteran.
developing or establishing a common respect for different experiences and
different viewpoints, allowing people to say their truth as they see it based on
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 37
their life experiences without judgement. Just expanding that organisational
knowledge that we service different cohorts of people who do have different life
experiences, all of which are valuable and need to be heard and to contribute to
the learning experience.
One way to build understanding of the skills and attributes that veterans bring to university is
through staff learning and development. One participant stated that their university:
has a few modules like that around cultural diversity and gender inclusion and
a few, I think one they just won an award for recently that staff and students are
taking, so that could be something that you could add to something like this
would be great.
The participants noted that generally university understanding, awareness and knowledge of
veterans wasn’t that strong. Bringing student veterans to the university was only one part of
the initiative, the other was to build awareness and sensitivity among university staff about
student veterans.
Opportunities to develop a veteran-friendly campus
The focus groups generated both discussion and motivation among the participants to effect
change at their campuses. One participant stated that the timing is opportune given the
shifting focus from international students to cohorts of domestic students:
a greater focus is starting to be shown towards adult learners, especially with
what's happened now with COVID this year and international students and things
of this nature. I think it's actually heightened everyone's attention on our
domestic cohorts and what they need and require.
Some of the ways this is occurring are evident in ACU’s intention in:
developing relationships with national support organisations, national and
local organisations in order to see how we can work collaboratively with them to
expand services to student veterans.
The ACU participants highlighted how having a veteran involved in developing supports as
well as engaging university leadership was crucial:
We’re in a good space at the university, from our Vice-Chancellor down is
incredibly supportive of this initiative so we’re looking to capitalise and to do as
much as possible with that support.
Other participants identified champions within their universities as necessary to start
conversations about developing support and identifying staff who could potentially support
their ideas:
I think now I might actually have a champion for this just as I'm sitting here
talking to you all, like duh, she's just new in the piece and so obviously COVID
has eaten up everybody's time but I'm thinking to myself, actually, she is one I'll
bring along and get her to start forging some way forward. Because she's the
real and she's but she's very respected already in a short amount of time; very
good operator, so it's nice having her in such a prominent position.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 38
While some champions may be situated in higher-level positions, it was also an opportunity
for academic teaching staff to contribute to efforts to create veteran friendly campuses:
then having a chat and trying to get some academics and researchers on
board with professional staff to look at what we could potentially do for this
cohort:
The interest generated in the group discussions and the opportunity to learn from other
universities generated suggestions of a university network group with a specific focus on the
needs of student veterans:
I know I've been madly writing notes and ideas and I think we've got a lot to learn
from ACU and the La Trobe in terms of the work they've already done. But
maybe a network group where universities can start to talk to each other about
what we're doing and learn from each other and then potentially we could run an
event where interested students come to that and we could all talk at it. Or find
out more about what they need, would just be one suggestion.
Overall, there was tremendous interest and goodwill among the participants across all
universities to engage with this population group and to actively develop university services
in support of student veterans.
Summary
The four focus groups revealed that only a small number of universities have active and
specific policies and process supporting the admission, recognition and support of student
veterans. The focus groups also showed that all universities are interested and motivated to
improve their services for veterans. Student veteran support for many universities occurred
within their existing process of admission, transition and support for non-traditional and
equity groups. The focus group sessions raised awareness of issues facing student veterans
in transition and generated discussion and motivation to effect change. Participants were
able to identify existing services for equity and other groups that could be extended or
modified for the veteran cohort. Discussion with participants from universities that had
implemented veteran-specific services helped inspire participants to start conversations on
their own campuses.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 39
Section 6: Discussion
The aim of this study was to investigate how Australian universities understand, serve and
govern veterans as an equity group and to explore how understanding them as an equity
group can assist universities to meet veterans’ needs. In achieving this aim, we explored
how veterans are recognised, understood and supported internationally, in Australian
government policy and by individual Australian universities.
In this section we discuss the study findings and outline ways in which universities can
improve institutional awareness of veteran students and their needs; undertake equity and
diversity approaches; improve admission processes including recognition of prior learning,
timetabling, veteran identifiers, and retention strategies; and provide transition and
foundation programs.
Results from desktop reviews, focus group interviews and discussions with government
employees indicate that, unlike international responses, Australia does not have a national
policy which recognises higher education as a key domain in both promoting veteran
wellbeing and enhancing opportunities to compete in the civilian job market. In addition, it
can be argued that currently in Australia, the individual veteran deals with systems which
operate distinctly. The ADF is one system; DVA is another with its own processes and
eligibility criteria; universities are also individual systems. The DESE is also an important
department that allocates specific, and often substantial, funding to most of the identified
equity groups. DESE respond to the needs of educational equity groups. Student veterans
are a priority group that could benefit from DESE attention. DESE could encourage
universities to:
support student veterans, consistent with the Australian Defence Veterans
Covenant (ADVC)
offer scholarships and other financial incentives for veterans in higher education
work closely with Defence and DVA to develop a nationally consistent policy,
(potentially including an Australian version of the GI Bill)
encourage TACs and higher education institutions to collect and report on data
related to access, success, and retention
commission further research into this important student group.
Government level
The ADF, DVA and universities provide some support for veterans seeking to undertake
university study. The policies and processes, however, are not well coordinated across DVA
and Defence. This can leave veterans with the challenge to negotiate these institutions and
their divergences or unique approaches to higher education. Transition begins in Defence
and flows over to DVA upon separation. Universities provide a transition pathway.
The opportunity for higher education is not consistently applied across Defence. Different
groups of personnel have different access to university study. While in the ADF, veterans
may have access to training and education depending on their work role and rank.
Opportunities for higher education are principally vocationally oriented. Defence is focused
on sustaining its workforce to maintain tactical dominance. Higher education participation is
a functional opportunity for personnel in different roles to sustain that outcome. The outcome
of this focus is that the opportunity for higher education is variable across services and
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 40
ranks. There appears to be a disjunction between service and separation in that transition
planning occurs when personnel have submitted their intent to discharge or resign. Not all
personnel intend long term service or careers and for those that may serve the average
service period of around eight years, higher education could be a principal element of their
transition plan. Depending on rank and role of the separating member their access to higher
education is shaped by varying degree of support by Defence and DVA.
There is increasing activity and focus by Defence on military civilian transition. We argue that
higher education could be developed more effectively as a transition pathway across the
services, ranks and corps. Australia could learn from the US where there is a strong policy
focus on access to higher education during military service. This focus not only enhances
recruitment and retention but equips veterans for an increasingly competitive job market.
The focus group participants discussed the need to build aspiration for education at an early
stage, recognising that a young recruit may not consider themselves as suited to higher
education at that point in life. Because higher education is becoming more accessible to the
general population, it becomes an option for many who would never have considered it in
past years. By encouraging members to believe that they are capable of higher education,
attending university could then become an improved transition pathway. An element of this
involves building the links between civilian universities and Defence as the source of
transition. ASVA as a student veteran organisation also has a role in building aspiration. A
key concern for ASVA is to ensure that Defence rehabilitation providers are aware of
educational opportunities for veterans, pathways and supports through ASVA.
This relationship could also focus on the culture gap in credentials the formal and soft
skills and experiences of veterans are unmapped in civilian education and employment
markets. As a RTO, Defence has the capacity to work closer with Australian universities to
have military qualifications recognised and mapped. This work is being undertaken by ASVA
but needs greater attention in the forthcoming years. Other Five Eyes nations has been
more advanced than Australia in universities formally recognising and providing credit for
military courses and training, and in matching them with civilian qualifications.
DVA is the government department with responsibility for the health and welfare of veterans
once they separate from Defence, DVA policies emphasise education, employment and
training as important aspects in a veteran-centric model of wellbeing. There is room for
development in this area. There is variable support provided for education pathways,
financial or otherwise. Research demonstrates that higher levels of education are associated
with better outcomes across the life course, including health and social integration
(Hawthorne, Korn, & Creamer, 2014). Support for higher education through DVA is based on
assessment of the minimum opportunities required to enable an injured veteran to gain
employment. There is no explicit financial support for veterans who do not have an injury
accepted by DVA as related to their military service. DVA operate a liability system and the
legislation and guidelines contain exclusionary factors which potentially act as further
barriers to gaining financial support.
Other nations provide greater access to higher education for veterans. While the US has
supported veterans for decades through the GI Bill, both the UK and Canada have recently
developed initiatives that recognise higher education as a pathway to successful transition.
In particular, Canada has a similar sized standing force (approximately 57,000) to Australia
and with a similar number (approximately 5,0006,000) discharging each year. In recognition
of the relationship between wellbeing, education and employment, the Canadian government
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 41
provides veterans with access to funding for post-military education (Cathcart, 2019).
Canada provides veterans with funding based on years of service through the Veterans’
Education and Training Benefit (VETB). Interestingly, this initiative developed in part from
reports that showed the difficulty in attaining post-service employment for veterans where
their military role had no civilian equivalent (Veterans Affairs Canada, 2016a). This policy
approach has been described as an honouring of the social covenant between nation and
veteran rather than a needs-based approach (Cathcart, 2019). As a consequence of the
VETB, there has already been a significant influence on the higher education sector with
institutions launching initiatives to make their campuses veteran-friendly. Although the
impact of the VETB has yet to be evaluated in terms of educational outcomes, this example
highlights how government financial support can drive access to education and encourage
universities to develop and promote specific services. In this way, a support scheme such as
the VETB may contribute to the bridging of civil-military divides. Additionally, as progressive
reform to the Australian higher education sector, including recent government changes to
course funding, place a greater cost on individuals there is a greater need for a designated
higher education support scheme for veterans.
The recent Productivity Commission (2019) inquiry, Compensation and Rehabilitation for
Veterans, made some key recommendations around transition and higher education.
Principally, the report argued that Defence must coordinate transitioning through a
centralised entity, the Joint Transition Authority (JTA). This was established in 2020. It was
also recommended that Defence trial … an education allowance for veterans undertaking
full-time education or vocational training(Productivity Commission, 2019, p. 283). This
would culminate in a package of transition support. The report argued that supporting
veterans in higher education would be nationally beneficial because skilled veterans would
reduce future reliance on taxpayer funding (Productivity Commission, 2019, p. 339). The
Commission also also recommended the introduction of an income support scheme for
veterans undertaking education arguing that the current student financial support (e.g.,
HECS-HELP) are unlikely to provide the kind of encouragement for education and training
that aligns with veterans’ long-term wellbeing(Productivity Commission, 2019, p. 340).
University level
In addition to needing the development of supportive government policies and programs,
universities are only just starting to become aware of the student veteran demographic.
University-based initiatives are small in number, limited, grassroots driven and yet to be
evaluated. However, the findings from the focus groups indicated that staff in admission,
outreach, and student services roles are motivated and inspired to provide veteran-friendly
services when educated about the issues veterans face in transition to university.
The review of the literature highlighted the transition issues around veterans developing a
sense of purpose, identity and belonging. These factors lead to successful social integration
and wellbeing. The gap between military and university culture carries significant
consequences to the veterans’ level of integration into campus environment. While the
military experience enables veterans to develop valuable skills applicable to the academic
setting, the difficulties they encounter in achieving a sense of belonging on campus can
negatively impact their academic decisions, persistence, and degree completion. The
literature reinforces that like other non-traditional student groups, higher education can be an
important pathway for integration, an increase in opportunities and ultimately, for integration
into civilian society (Jones, 2013).
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 42
The review of Australian university-based programs and focus group discussions revealed
that some work is being done towards developing veteran-friendly campuses and in
responding to student veterans as a non-traditional population group. However, it is also
important to reinforce that as a student cohort, veterans are a diverse group with differing
family backgrounds, military experiences, rank and status although sharing a unique
fundamental experience. Need for support with entry, navigating university requirements for
example may be more pronounced among other ranks who are less likely than
commissioned and SNCOs to have previous university experience.
The issue of access and recognition of prior military service in assessing applications for
university is being addressed locally. The review of domestic programs and supports
provided for student veterans at universities highlighted the military experience-ATAR
conversions that have been adopted by the Tertiary Admissions Centres (TACs) in
Queensland, NSW and the ACT. Giving a standard entry score based on rank and years of
service provides an equitable entry pathway into undergraduate degrees for veterans.
However, this needs to be adopted nationally by TACs in all states and territories.
Identification as a veteran on campus is a significant issue, not only for the veteran but for
university staff. This issue has been highlighted in the literature and the focus group
discussions that revealed differing interpretations of the term. One university uses a
supplementary form and prefers to ask if a person is current or former member of the ADF.
In this way, there is no room for misinterpretation. The literature also suggests that
contemporary veterans may be less likely to identify as a veteran than previous generations.
This potential can be due to mistrust and misalignment with political culture on campus
(Andrewartha & Harvey, 2019; Elliott et al., 2011), fear of being stigmatised, treated
differentlyand falling subject to stereotyping relating to mental illness (Ranson & Glenny
2020). While a safe, familiar and supportive campus environment could potentially mitigate
some of these concerns, at a minimum there is a need for a nationally consistent approach.
For example, universities could asking about ADF service rather than using the term
veteranupon admission.
Our review of international policies and programs revealed that there remains a lack of
reliable data and studies on veterans’ experiences of higher education study and the way
they are supported by educational institutions. The few Australian programs in place are also
yet to be evaluated. Despite lack of evaluation there appear to be components that could be
included in a general model for a veteran-friendlycampus. We draw upon some of the
ideas in the 8 Keys to Success program developed in the US, what is currently being
provided in Australian universities and the findings from the focus groups:
1. Create a culture of trust and connectedness across the campus community to
promote wellbeing and success for veterans.
2. Ensure consistent and sustained support from campus leadership.
3. Implement an early alert system to ensure all veterans receive academic, career, and
financial advice before challenges become overwhelming.
4. Coordinate and centralise campus efforts for all veterans, together with the creation
of a designated space (even if limited in size).
5. Collaborate with local communities and organisations, including government
agencies, to align and coordinate various services for veterans.
6. Utilise a uniform set of data tools to collect and track information on veterans,
including demographics, retention and degree completion.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 43
7. Provide comprehensive professional development for faculty and staff on issues and
challenges unique to veterans.
8. Develop systems that ensure sustainability of effective practices for veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 44
Section 7: Conclusion and recommendations
This study has identified that higher education can be a productive pathway for transitioning
veterans. Internationally, support for veterans in higher education is uneven. In the US and
UK, the place of higher education for veterans is reasonably well developed and enshrined
in national policy. In other Five Eyes nations the development of this pathway is less
consistent and robust. In Australia, higher education as a transition pathway is in early
development with only a few universities explicitly addressing this matter. Nonetheless,
Australian universities demonstrate tremendous goodwill and interest in developing and
refining their policies and processes to attract, admit and support student veterans.
Supporting veterans is an equity issue, though it is also broader. Where student veterans
can be considered an equity group is in their relative overrepresentation as early school
leavers, first in the family to attend university, students with disability or students facing
compound disadvantage along other axes of difference (e.g., gender, ethnicity). Supporting
veterans, however, is not only an equity matter but also a question of appropriately
recognising prior learning, acknowledging national service, and understanding the potential
benefits to other students of creating veteran-friendly campuses.
Government, Defence and DVA
The key factors identified in the research include developing the relationship between the
higher education sector and Defence (including the Defence sector). Defence could
reassess the way that it conceives of higher education opportunities for serving personnel
across service, rank and corps. This focus could develop in line with their evolving transition
policies and processes. Opportunities for higher education could be more consistent and
equitable across the defence membership. Defence and universities could develop their
relationships to support veterans at university and also to align defence skills and experience
with civilian credentials.
There are opportunities for Defence to ensure that rehabilitation providers are aware of the
programs that support higher education in the military and of the ASVA. Defence only has
one provider to educate and this learning could form part of the contract.
The UK, like Australia, has an Armed Forces Covenant. These Covenants are intended to
encourage the general community to recognise and acknowledge the unique nature of
military service and, hence, mitigate some of the militarycivilian divide. Australia could
follow the example of the UK and encourage the higher education sector to support student
veterans in accessing the sector through developing veteran-friendly programs and services.
Key recommendations are:
Establish a national policy for veteran access to higher education (e.g., GI Bill).
Defence to establish equal opportunity for higher education for all ranks and corps
and to support all members to undertake higher education as part of their transition
planning if desired.
Develop a national framework for credential mapping between Defence and
universities (higher education).
Defence, DVA, DESE and the higher education sector establish a national student
veteran working group to evolve veteran access and engagement in higher
education.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 45
DVA and Defence to widen its engagement and support for higher education as an
important transition pathway.
Engage the Department of Education, Skills and Employment (DESE) in the
assessment and support of student veterans.
Universities and the higher education sector
Universities across Australia are developing their awareness of student veterans and their
higher education potential. A smaller number of Australian universities are actively
supporting student veterans through specific veteran entry programs and support
mechanisms. There is room to continue evolving this support and to develop nationally
consistent approaches to including all veterans in higher education. Consistent with
recommendations from previous DVA-commissioned reports (Harvey et al., 2018; 2020)
higher education institutions should offer specific programs and pursue veteran-friendly
campuses. ATAR recognition could be easily adopted by TACs across all states and
territories to provide an equitable university entry pathway for military veterans, regardless of
which state they separate from the military and reside.
Not many Australian universities actively recruit student veterans. Admission processes, and
transition support could be tailored more effectively to support veterans entering university.
There are a number of Australian universities that have developed these policies and
processes which can inform a national take-up of student veteran support. One ongoing
challenge for veterans seeking to study at university is the recognition of their military skills
and experience. A DVA-funded ACU project is addressing this matter with universities and
with TACs. Once on campus, veterans are usually supported by existing transition and
equity services if there are not veteran-specific supports. Universities, however, do not
always know who a veteran is: veterans experience the culture gap between the liberal
university and command and control of the Military and are not always comfortable to
disclose their veteran identity. Subsequently, universities do not record data on student
veterans which makes it difficult to plan and strategies for this population group. Universities
could also work to reorient their dispositions to accommodate veterans more fully.
This reorientation could be developed by improving university leadership around student
veterans. Existing academics who are veterans could take up these roles. Existing students
cold adopt mentor and liaison roles to support new and existing students during orientation
and their first year of study. The campus climate could be enhanced for student veterans by
supporting student veteran associations, peer support, and veteran designated spaces. Key
recommendations are:
Universities and TACs to develop a national tertiary admissions framework for
veteran admission to university that equates with ATAR scores and recognises
military skills and experience within university admissions policies and processes.
Develop flexible timetabling and study plans for veterans to support university
engagement, attendance, retention, and degree completion.
Universities to establish veteran-specific entry programs.
Develop a veteran identifier in university admissions processes.
Provide student veteran access to transition skills and opportunities including
financial, health, career and counselling support.
Record demographic, study pattern, performance and completion data on student
veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 46
Reorient universities toward student veteransneeds, including study plan flexibility,
staff education on student veterans and veteran-sensitive university processes.
Emulate university support pathways such as elite athlete programsto identify,
promote and support the needs of veterans studying at university.
Universities to provide scholarships and financial support opportunities for student
veterans.
Support the presence of ASVA chapters on campus.
Build university leadership support for supporting student veterans.
Coordinate campus support for all veterans, including the establishment of veteran
support officers.
Universities to create designated spaces on campus for student veterans.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 47
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Appendices
Appendix A: Ethics approval for focus group interviews
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 53
Appendix B: Participant information sheet
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 54
The focus group will offer the opportunity to share your institutions practices around student
veterans, and to learn about how other higher education providers are supporting student
veterans. This activity will also provide you as a transition or equity officer in a university with
valuable information and context on veterans as a student equity group.
Will I be identifiable by being involved in this study?
Due to the nature of focus groups you cannot remain anonymous. All participants are asked
to keep the names and details of other participants to themselves. In any resulting report and
research publication, any identifying information will be removed, and your comments will not
be linked directly to you. All information and results obtained in this study will be stored in a
secure way, with access restricted to relevant researchers.
Are there any risks or discomforts if I am involved?
Other focus group members may be able to identify your contributions even though they will
not be directly attributed to you. The researcher anticipates few risks from your involvement
in this study.
How do I agree to participate?
Participation is voluntary. You may answer ‘no comment’ or refuse to answer any questions,
and you are free to withdraw from the focus group at any time without effect or
consequences. A consent form accompanies this information sheet. If you agree to
participate please read and sign the form and return to the researcher via email, or in person
prior to the commencement of the focus group.
How will I receive feedback?
On project completion, outcomes of the project will be sent to all participants via email.
Thank you for taking the time to read this information sheet, and we hope that you will
accept our invitation to be involved.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 55
Appendix C: Interview Guide
Veteran Equity Focus Group
Does your university have any existing programs or support services specifically targeted to
veterans? [If yes] Can you please describe these programs/services?
1. How does your institution govern and service student recruitment and admissions?
2. How does your institution address student equity?
3. What kind of equity groups do you work with in your current role?
How can we encourage more veterans to consider university? (Probe: outreach programs,
financial support)
1. What is a veteran? How do we understand veterans in Australian society?
2. Do you think that university is likely to be a popular option for veterans?
3. What sort of veterans would be likely to come to university? Do you think it would
be open to every veteran?
What can we do to help veterans have a smoother transition to university study? (Probe:
pathway programs, foundation courses, credit for prior learning)
1. Does your university host a veteran foundation course, or veteran entry pathway?
2. What roles does your university have for supporting student transition to university?
3. Are there special considerations you make for student groups beyond the standard
equity groups
4. Are you aware of / do you work actively with veteran students?
5. How do you support student veterans to transition to university?
a. Are there any particular challenges you face when supporting veterans?
b. Are there any advantages to working with veterans?
How can we make universities more ‘veteran friendly’? What pathways, enrichment
programs, and support services could be provided?
1. Do you know of veterans that attend your university?
2. Does your university identify veterans when they are admitted?
3. Do you advertise to the veteran population?
4. Can you describe some of the institutional processes employed to support student
transition, in particular any policy or practices around veterans?
5. Can you describe some things that you have found important in supporting
students’ transition? Are any of these specifically tailored to veterans?
6. Would you characterise veterans as an equity group?
7. Does your university have plans to develop or enhance services for student
veterans?
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 56
Appendix D: DVA-funded grants
La Trobe 2018 - DVA Supporting Younger Veterans Grant - Supporting younger
military veterans to succeed in Australian higher education
This research project was led by La Trobe University’s Centre for Higher Education Equity
and Diversity Research. Funding was provided by the Australian Government Department of
Veterans’ Affairs through the Supporting Younger Veterans grants program. The project was
undertaken in collaboration with the Australian Student Veterans Association (ASVA). The
purpose of the project was to develop national research into younger veterans in higher
education. The researchers sought to answer three research questions: 1. What barriers do
younger veterans face in accessing higher education? 2. What are the experiences of
younger veterans enrolled in higher education, including their strengths and challenges? 3.
How can universities better support younger veterans to access, and succeed in, higher
education? Data were collected via a national survey of ex-service personnel who had
accessed higher education after serving in the ADF.
La Trobe 2019 – DVA Supporting Younger Veterans Grant - From the military to
the academy: supporting younger military veterans in Australian higher
education
This research project was led by La Trobe University’s Centre for Higher Education Equity
and Diversity Research. Funding was provided by the Australian Government Department of
Veterans’ Affairs through the Supporting Younger Veterans Grants Program. The project
was undertaken in collaboration with the ASVA, ACU, CDU, and Western Sydney University.
While the project commenced in April 2019 and concluded in January 2020, changes have
been embedded into university practices and policies to ensure impacts are sustainable.
The aim of the project was to increase access and support of student veterans in higher
education. Student veteran support coordinators were recruited across the partner
universities in 2019. The coordinators worked to: increase recruitment and identification of
veterans on campus; provide tailored support and advice to student veterans; and embed
support for student veterans in mainstream university practices. Institutional websites were
developed, providing information and links about the range of support and services available
for current and prospective student veterans. Case studies were prepared for each partner
university, which document approaches and achievements. Higher education guidelines
were also developed for academic and professional university staff working with student
veterans. The team also advocated changes to university application processes so that ADF
experience and prior learning could be more consistently recognised.
Flinders 2019 - DVA Supporting Younger Veterans Grant - Veterans at University
The College of Education, Psychology and Social Work, Flinders University in partnership
with the William Kibby VC Shed, in South Australia, will develop and run a program to
provide support for younger veterans seeking to undertake tertiary education. This project
will establish the foundations for a long-term tertiary education support pathway for younger
veterans. The process will involve research to contribute to national understanding of
transition challenges, and the role of tertiary education for military personnel. The project
team are experts in service transition experiences, PTSD, mental health and tertiary
education. The William Kibby VC Veteran’s Shed have a strong national reputation in
reaching out to Veterans and supporting them across Australia. There were two key aspects
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 57
to this project which included 1) the development running of the Military Academic Pathway
Program (a unique foundation studies program specifically for veterans) which included the
establishment of the Australian Student Veterans Associate Flinders Chapter, and 2)
interviews with student veterans on higher education as a transition pathway. The program
was nominated as a finalist in the Defence Industry Awards 2020.
ACU 2020 - DVA Supporting Younger Veterans Grant - Credit where it’s due
This project will create an Australian-first tertiary credit mapping framework for assessment
and recognition of military training within university-level studies. This will be achieved by
assessing Course Learning Outcomes (CLOs) within the ADF Initial Employment Training
and promotion courses within a CPL framework. This will enable Veterans to have their ADF
Record of Service assessed for CPL during entry into university studies, ensuring that
Veterans receive tangible benefit for, and comprehensive recognition of, CLOs achieved
under the Australian Qualifications Framework (AQF) within the Defence Registered Training
Organisation (RTO). This will enable accelerated graduation timelines, where appropriate, in
recognition of learning achieved through ADF courses completed during service.
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 52
Appendix E: Tabulated results of review of university-based programs
Table 1. Veteran entry and support programs offered by Australian universities
1
South Australia
University of
Adelaide
N
N
Y - University
Preparation
Program
N
Y
2
University of
South Australia
N, though US
students can use
GI Bill benefits
Y - Veterans Engagement and
Education Program Uni Prep
Briefings
N - was
scheduled to run
in 2020 but now
they are just
linking people to
online resources
Y - Foundation
Studies
Veterans
Engagement
and Education
Program,
Mentoring
program,
SoldierOn
Pathways
networking
event, Invictus
Pathways
Program
3
Torrens
University
N
N
N
N
N
4
Carnegie
Mellon
University
N (US campuses
accept GI Bill
benefits)
N
N
N
N
5
Flinders
University
Y - via MAPP
Y - Military Academic
Preparation Program
Y - twice
Y - Foundation
Studies
Y - Mentoring
programs
Y
Location University Veterans Entry
Pathway?
Veteran-specific preparation
program
Has the
preparation
program been
run before?
General
Preparation
Program
(especially if
no veteran-
specific
program)
Veteran-
specific
support
programs
whilst at
university?
ASVA member
(Facebook
page or on Vet
Connect)
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 53
6
Victoria
Australian
Catholic
University
Y - Veterans
Entry Program
(converts training
and years of
service into an
ATAR)
Y - Veterans Transition
Program
Y - pilot ran mid
2020
N - but do run
some for specific
programs (eg
Tertiary
Preparation
Program for
Health
Sciences)
Student
Veterans
Support
Program
Y
7
University of
Melbourne
N, though US
students can use
GI Bill benefits
N
Y - Diploma in
General Studies
Provide support
for defence
reservists, who
can get study
adjustments if
called to serve
Y
8
La Trobe
University
N - general application form
has veterans tick box though
N
Y - Tertiary
Preparation
Program
guidelines for
staff about
working with
student veterans
and strongly
recommend
joining ASVA La
Trobe chapter
on veterans
specific web
page
Y
9
Victoria
University
N
N
Y - Foundations
at VU Program
N
N
10
Monash
University
N, though US students can
use GI Bill benefits
N
Y- Monash
Access Program
N
Y
11
Deakin
University
N
N
N
N
Y
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 54
12
Federation
University
(Ballarat)
Listed as
Ballarat
University on
Equity grant
documentation
N
N
Y - Foundation
Access Studies
Program
N
N
13
RMIT
N
N
Y - Foundation
Studies
N
Y
14
Swinburne
University
N - but recognise prior
workplace learning
N
Y - Unilink
diploma
N
N
15
University of
Divinity
N
N
Y - Diploma of
Theology
N - but provide
special
provisions (eg
extensions etc.)
for military
service reasons
N
16
New South
Wales
Western
Sydney
University
N
N
Y - Pathway
Programs run by
Western Sydney
College
Y - Aug 2020
established a
student veteran
support officer.
Also have a
webpage
outlining all
available
(though general)
services
Y
17
University of
Sydney
N, though US students can use
GI Bill benefits
N
Y - Tertiary
Preparation
Certificate,
University
Preparation
Program, Open
Foundation
Course
N - but
recognise
military service
as a reason for
special
arrangements to
be made re:
assignments
Y
18
Macquarie
University
N, though US students can use
GI Bill benefits
N
Y - Next Step
Program
N
N
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 55
19
University of
Wollongong
N, though US
students can
use GI Bill
benefits
N
Y - University
Access
Program,
UniNow
Enabling
Pathway
Program (for
mature age
students
specifically)
N
Y
20
Charles Sturt
University
Y - Experience
Matters Entry
Program
(converts
training + 2
years
experience into
ATAR for entry
to most
undergraduate
courses)
N
Y - Charles Sturt
University
Pathway
N - but special
considerations if
studies
interrupted by
military service
Y
21
Southern
Cross
University
N
N
Y - Preparing for
Success
Program
N
Y (Gold Coast
Chapter)
22
University of
New South
Wales
N - but do have
UNSW
Veterans
Scholarship
(and accepts
GI Bill)
N
Y - University
Preparation
Program
N
Y
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 56
23
University of
New England
N - but do have
at mature age
entry program
where you can
write a case
showing your
prospects for
academic
success
N
Y - Pathways
Enabling Course
N
Y
24
University of
Newcastle
N
N
Y - Open
Foundation
N - but are an
ASVA member
Y
25
UTS
N
N
Y - UTS
InSearch
N
N
26
Queensland
Griffith
University
Y - through QTAC
N
Y - Bridging and
enabling
programs,
Griffith college
In development -
dedicated
Student Veteran
Liaison officers
to connect new
students with
other student
veterans.
Promotes ASVA
Y
27
University of
Queensland
Y - through
QTAC
N
Y - Tertiary
Preparation
Program
N
Y
28
Central
Queensland
University
Y - through
QTAC
N
Y - STEPS
(Skills for
Tertiary
Education
Preparatory
Studies)
N - but do have
a partnership
with the ADF
where they run
Diploma and
Bachelor of
Logistics
Y
29
James Cook
University
Y - through QTAC
N
Y - Tertiary
Access Course
N
Y
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 57
30
Bond
University
Y - through QTAC
N
Y - Bond
University
College Diploma
Preparation
Program
N
N
31
Queensland
University of
Technology
Y - through
QTAC
N
N - but do have
bridging
programs in
physics,
chemistry, and
maths
N
Y
32
Sunshine
Coast
Y - through QTAC. Also have
the Coloundra RSL Sub-Branch
Scholarship to support a veteran
with studying expenses
(https://www.usc.edu.au/study/s
cholarships/merit-
scholarships/caloundra-rsl-sub-
branch-scholarship)
N
Y - Tertiary
Preparation
Program
N
N
33
University of
Southern
Queensland
Y - through
QTAC
N
Y - Tertiary
Preparation
Program
N
N
34
Western
Australia
Murdoch
University
N, though US students can use
GI Bill benefits
N
Y - OnTrack &
FlexiTrack
N - Have student
support program
to the ADF but
only for current
members
N
35
UWA
N
N
Y - Western
Australian
Universities
Foundation
Program
N
N
36
Edith Cowan
University
N, but recognise prior work
experience
N
Y - UniPrep
course
N
Y
Wadham, Takarangi, Harvey, Andrewartha, West, Wyatt-Smith, Davis 58
37
Curtin
University
N
N
Y - UniReady
Enabling
Program
N
N
38
University of
Notre Dame
N
N
Y - Tertiary
Pathway
Program
N
N
39
ACT
ANU
N, though US students can use
GI Bill benefits
N
Y - University
Preparation
Program
N
Y
40
University of
Canberra
N, though US students can use
GI Bill benefits
N
Y - UC College
Prep Program
N
Y
41
Tasmania
University of
Tasmania
Y - Australian Defence Force
Higher Education Advance
Standing
(https://www.utas.edu.au/study/i
mportant-info/adfheas). General
entry met by successful
completion of Defence issued
vocational certificates
N
Y - University
Preparation
Program
N, but offers
flexible study
arrangements
for ADF students
N
42
NT
Charles Darwin
University
N - not sure the
details but offer
courses to
current ADF
and recognise
prior military
learning for
former ADF
N
Y - Tertiary
Enabling
Program or
Preparation for
Tertiary Success
(aimed at
indigenous
students)
Y -web page
aimed at former
and current ADF
personnel
outlining
available
services
(https://www.cdu
.edu.au/adf)
Y
... The Australian Productivity Commission (2019) acknowledges that higher education opportunities for veterans are a priority for competing within the civilian employment market (Wadham 2021). However, globally firm evidence is challenging to find and a key research component of the project. ...
... In addition, the skills and qualifications they bring are not recognised. The authors acknowledged that further research is required to explore graduate success rates and outcomes for student veterans, one of the aims of the longitudinal study of this proposal (Wadham et al., 2021). ...
... Including a gap in time between initially leaving school and their return to education and an acknowledged culture clash between life in the military demands rigid teamwork that conflicts with the higher education drivers of self-learning and motivation. Financial stress, physical and mental health issues and juggling study with paid work and family commitments are other potential barriers (Cable, Cathcart and Almond 2021, Wadham et al. 2021, Karp & Klempin 2016. ...
Conference Paper
In Australia, 6000 military personnel leave the military each year, of whom at least 30% become unemployed and 19% experience underemployment, figures five times higher than the national average (Australian Government 2020). Believed to be one of life's most intense transitions, veterans find it difficult to align their military skills and knowledge to the civilian labour market upon leaving military service (Cable, Cathcart and Almond 2021; AVEC 2020). // Providing authentic opportunities that allow veterans to gain meaningful employment upon (re)entering civilian life raises their capability to incorporate accrued military skills, knowledge, and expertise. Despite acknowledging that higher education is a valuable transition pathway, Australia has no permanently federally funded post-service higher education benefit supporting veterans to improve their civilian employment prospects. Since World War II, American GIs have accessed a higher education scholarship program (tuition fees, an annual book allowance, monthly housing stipend) (Defense 2019). A similar offering is available in Canada, the UK, and Israel. // We are proposing that the AVSP would be the first comprehensive, in-depth study investigating the ongoing academic success of Australia's modern veterans as they study higher and vocational education. It consists of four distinct components: // Scholarships: transitioning/separated veterans apply for one of four higher education scholarship options (under/postgraduate): 100% tuition fees waived // $750/fortnight living stipend for the degree duration // 50/50 tuition/living stipend // Industry-focused scholarships. // Research: LAS Consulting, Open Door, Flinders University, over seven years, will follow the scholarship recipients to identify which scholarship option is the most relevant/beneficial for Australian veterans. The analysis of the resultant quantitative and qualitative data will demonstrate that providing federal financial support to student veterans studying higher education options: Improves the psychosocial and economic outcomes for veterans // Reduces the need for financial and medical support of participants // Reduces the national unemployed and underemployed statistics for veterans // Provides a positive return of investment (ROI) to the funder // May increase Australian Defence Force (ADF) recruitment and retention rates // Career Construction: LAS Consulting will sit, listen, guide, and help build an emotional connection around purpose, identity, education and employment opportunities back into society. So, the veteran can move forward, crystalise a life worth living, and find their authentic self, which is led by their values in the civilian world. // Mentoring: Each participant receives a mentor throughout their academic journey.
... The intention is to support veterans studying full-time by providing financial security. As reported by Wadham et al. (2021), DVA saw a flood of requests for study approval from veterans on rehabilitation plans as a result of the pilot program. ...
... However, the department does collect data on the number of veterans who have had study approved as part of their rehabilitation plan. As reported by Wadham et al. (2021), between 1 November 2018 and 1 June 2020 approximately 450 veterans were approved to undertake study as an activity in their rehabilitation plan, with the numbers trending higher each year since 2017. DVA advised that nearly 230 approvals had been given up until 1 June 2020. ...
Chapter
Full-text available
Ben Wadham’s and Deborah Morris’s chapter Psychs, Suits and Mess Committees on Steroids: The Changing Terrain of Service Transition in Australia begins by asking the reader to consider what happens to one’s way of being in the world as they join the military. Contending that an analysis of how one transitions must be attendant to the whole military life course, and not just how one exits the institution, the chapter brings three critical observations to the fore. Firstly, the authors question ‘who are veterans in Australia’? Secondly, the key challenges of transitioning are identified and placed within the changing context of policy-making. Lastly, the authors suggest that to transition in Australia is to problematically navigate a bureaucracy and political economy of the military industrial complex as a historically challenging relationship between the veteran and the state is met with commodification of veterans’ support. What becomes clear is the psycho-medico-legal lens through which Australian veterans’ transition is both constructed and framed. As transitional experiences are characterised as a private experience rather than an institutional effect, to become a veteran is to be an increasingly precarious position between the state, the society and the market.
Article
Full-text available
For institutions of higher education with high numbers of enrolled veterans, understanding how these students perceive services specifically designed for them is an important next step in developing effective campus service models. Through analysis of survey data (n=328) collected at a campus with a host of established services and a high number of military connected students, this study adds to the literature on the transition experience and utilization of resources. This investigation focuses on the interaction between prior-military and disability characteristics and how service-connected injuries impact student-veterans’ quality of life, integration on campus, and challenges with the built campus environment. Findings are discussed through the lens of a seminal transition framework, with practical application strategies offered for creating and delivering individualized support for student veterans.
Article
Full-text available
In this article, we explore the process of transitions from a military life to a civilian life. Making use of the concepts offered by Dialogical Self Theory, we explore how individuals negotiate the acquisition of new, civilian identities by integrating different, sometimes conflicting, cultural I-positions. Moreover, in this article, we explore how this narrative process is reflected through embodied processes of becoming civilian. We do so by presenting an in-depth analysis of two case studies: that of former Lieutenant Peter, who fully transitions to civilian life, and of Sergeant Emma, who opts for a hybrid outcome, combining a civilian job with working as an instructor in the military. We will argue that the narrative and embodied process of transition are intertwined in self-identity work, and that attention to the specifics of this entanglement can be useful for professionals who counsel military personnel who transition to civilian life.
Article
Full-text available
The veteran cohort has been inextricably linked in the general public's mind by media generated perceptions of high risk and fear of crime, echoed in wider contemporary debates linking issues of place, social identity, social exclusion (Pain 2000) and a loss of belonging in wider communities (Walklate 1998). Despite the growing interest in the longer term outcomes of transition from military to civilian life from policy-makers, practitioners and academics, few qualitative studies explore the social and relational impacts of this transitional experience on those who have experienced it. Tensions and frustrations expressed by ex-forces personnel, engaging in addictions services with a history of engagement in the criminal justice sector, are explored through the lens of belongingness, loss and related citizenship frameworks to expose temporal impacts on the acquisition, loss and reformulation of a sense of belonging across the life course. The relevance of a significant loss of belonging in the transition from military to civilian life is useful, given the widely accepted damaging consequences of having this need thwarted. This paper concludes that a broader understanding of this largely disenfranchised grief (Doka, 2002) can enable more informed reflexive opportunities to facilitate a valued military veteran citizenship status and thereby contribute to the formulation of current policy debates concerning the veteran question.
Article
Full-text available
Veterans often face difficulties during the transition from military to civilian life, with relatively high unemployment rates and mental health risks. Higher education represents an important pathway to navigate this transition successfully. Research from the United States shows that veterans bring unique strengths to the classroom, but also face specific challenges and barriers in accessing higher education. In Australia, military veterans have been largely invisible in the higher education sector. There is little national evidence on their access, success, and graduate outcomes. To begin to address this gap, we conducted a national survey of 240 student veterans who had enrolled in Australian higher education. In this article, we outline the barriers participants faced in accessing and transitioning to higher education, and their subsequent experiences at university. We provide recommendations to help universities develop more effective programs and policies to promote the success of student veterans.
Article
Full-text available
This article is a conversation between five specialists of veterans’ history on the current direction of the field and its importance to the study of war and society. The discussants offer an an overview of current methodologies, definitions and historiographical approaches. Concentrating on the experiences of twentieth-century veterans (particularly after 1945) and using a diverse range of case studies from across the world, this article also asks what connections bound veteran communities together, and how we as historians might conceptualise veterans: as a class, as a collective, or as a far looser grouping of individuals? Finally, this article explores what distinguishes veteranhood after 1945 and the evolving relationship between veterans and the memory of conflict.
Technical Report
Full-text available
Military veterans are largely invisible within Australian higher education. There remains little national evidence to confirm how many veterans are accessing and succeeding in higher education, who they are, and what universities could do to improve their access, success, and outcomes. This evidence gap is particularly problematic since international research suggests that veterans are likely to bring unique strengths to the classroom, but also to face specific challenges and barriers in accessing university. Moreover, postsecondary outcomes for Australian military veterans are relatively poor, with high unemployment rates and mental health risks. Higher education provides an important pathway for veterans to transition successfully to civilian life, and to harness the skills gained through serving the Australian Defence Force. In this research project we sought the voices of younger military veterans who had enrolled in Australian higher education after completing full separation from the Australian Defence Force. We asked them to outline their university aspirations and any perceived barriers to university access, the strengths they brought to their studies, their experiences on campus, and the ways in which universities might improve processes to enrol and graduate student veterans. We developed a national survey, informed by members of the Australian Student Veterans Association (ASVA), which was complemented by broader evidence and international research. Findings reveal challenges and opportunities for both the higher education and defence sectors. For many military veterans, accessing university can be difficult and even demoralising. Few institutions explicitly recognise military service during the admissions process, many universities do not recognise qualifications gained during military service, and most state-based tertiary admissions centres do not account for military service in their application processes. A notable exception is Queensland, where the tertiary admissions centre provides a framework for equating service to an Australian Tertiary Admission Rank (ATAR), which is accepted by all Queensland universities. We outline how universities and admissions centres could better recognise the experience of veterans in both admissions and credit policies. Once enrolled, the student veterans we surveyed drew on specific strengths to succeed, including discipline, leadership, and time management. Most respondents were highly motivated and positive about their potential to explore successful career paths following their studies. Nevertheless, many student veterans did not feel a sense of belonging on campus. Some respondents felt isolated, many felt that university culture was not respectful or appreciative of military service, and only one third of respondents disclosed their military status to their institution. Universities will need to develop more inclusive campus climates, in which the strengths of veterans can be both acknowledged and harnessed. Creating peer community groups would also be helpful, such as chapters of the ASVA. Finally, our study highlighted the central role of student support services. A relatively high number of student veterans reported a disability, and many also noted financial difficulties. Identifying veterans at application or enrolment would enable better understanding and targeting of resources, the provision of which is often critical to student success. Further research is required to explore graduate success rates and outcomes of veterans, to interrogate identified issues within campus climate and university pedagogy, and to provide better quantitative evidence on the geo-demographic and course profiles of student veterans. Despite their importance to national security and prosperity, military veterans remain clearly marginalised within Australian higher education. New strategies and investment are required to recognise and reward service, and to support student diversity within the university.
Article
Full-text available
Recent changes to university services address student veterans’ abilities to complete their degrees, including programs that assist student veterans in finding a sense of belonging on campus. However, the need for student veterans to feel they belong in the classroom remains less a focus in scholarship. Incorporating semester-length peer groups into classes offers one pedagogical strategy for addressing this need. This article presents an autoethnographic study detailing my pedagogical process to develop and implement these peer groups and illustrates how these peer groups aided several student veterans in developing a sense of belonging in the classroom.
Article
Scholssberg's transition theory is used to frame qualitative analysis of narratives from veterans, administrators, and student affairs professionals, examining whether and how institutions can influence veterans' transitions to higher education. Findings suggest how institutional structures assist students in developing navigational strategies, as well institutional actions and policies that pose transitional challenges.