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TikTok, Twitter, and Platform-Specific Technocultural Discourse in Response to Taylor Swift’s LGBTQ+ Allyship in ‘You Need to Calm Down’

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For most of her career thus far, Taylor Swift’s cultural outputs have remained apolitical, often addressing heteronormative notions of romance, young adult life, and heartbreak. In 2019, Swift broke her politicised silence with ‘You Need to Calm Down’, a track which self-proclaims the artist as an ally to LGBTQ+ communities through her co-option of language historically used to silence marginalised voices, and the inclusion of LGBTQ+-identified celebrities in the accompanying music video. Through a critical technocultural discourse analysis (CTDA) approach, and incorporating digital ethnography, this article examines and compares the multimodal response to ‘You Need to Calm Down’ on TikTok and Twitter. CTDA multimodal analysis is utilised as a method to ascertain both the cultural situatedness of the track, its reception through digital spaces, and also how that reception is connected to the conventions of each platform. Through an analysis of over 20,000 tweets utilising the #YouNeedToCalmDown hashtag, and over 100 TikTok videos based on the track, I examine platform-specific discourse: the de-politicised mimetic creativity of TikTok in comparison to the more hegemonic interpretations found on Twitter. Discussion is organised around three themes of response to ‘You Need to Calm Down’: online communities and ambient affiliations, performative allyship, and cancel culture.
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Contemporary Music Review
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TikTok, Twitter, and Platform-Specific
Technocultural Discourse in Response to Taylor
Swift’s LGBTQ+ Allyship in ‘You Need to Calm
Down’
Melissa K. Avdeeff
To cite this article: Melissa K. Avdeeff (2021): TikTok, Twitter, and Platform-Specific
Technocultural Discourse in Response to Taylor Swift’s LGBTQ+ Allyship in ‘You Need to Calm
Down’, Contemporary Music Review, DOI: 10.1080/07494467.2021.1945225
To link to this article: https://doi.org/10.1080/07494467.2021.1945225
© 2021 The Author(s). Published by Informa
UK Limited, trading as Taylor & Francis
Group
Published online: 16 Jul 2021.
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TikTok, Twitter, and Platform-Specific
Technocultural Discourse in Response
to Taylor Swifts LGBTQ+ Allyship in
You Need to Calm Down
Melissa K. Avdeeff
For most of her career thus far, Taylor Swifts cultural outputs have remained apolitical,
often addressing heteronormative notions of romance, young adult life, and heartbreak.
In 2019, Swift broke her politicised silence with You Need to Calm Down, a track which
self-proclaims the artist as an ally to LGBTQ+ communities through her co-option of
language historically used to silence marginalised voices, and the inclusion of LGBTQ
+-identified celebrities in the accompanying music video. Through a critical
technocultural discourse analysis (CTDA) approach, and incorporating digital
ethnography, this article examines and compares the multimodal response to You
Need to Calm Downon TikTok and Twitter. CTDA multimodal analysis is utilised
as a method to ascertain both the cultural situatedness of the track, its reception
through digital spaces, and also how that reception is connected to the conventions of
each platform. Through an analysis of over 20,000 tweets utilising the
#YouNeedToCalmDown hashtag, and over 100 TikTok videos based on the track, I
examine platform-specific discourse: the de-politicised mimetic creativity of TikTok in
comparison to the more hegemonic interpretations found on Twitter. Discussion is
organised around three themes of response to You Need to Calm Down: online
communities and ambient affiliations, performative allyship, and cancel culture.
Keywords: Twitter; TikTok; CTDA; LGBTQ+; Reception
Introduction
In 2019, after a thirteen-year career in which she largely remained apolitical in her
public persona, even during accusations of white supremacist affiliations, Taylor
Swift pronounced herself as an LGBTQ+ ally with You Need to Calm Down(hen-
ceforth YNTCD). This release is widely regarded as her first politically-motivated
Contemporary Music Review, 2021
https://doi.org/10.1080/07494467.2021.1945225
© 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://
creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, pro-
vided the original work is properly cited.
record and music video, and aligns with her newfound voice in social justice public
discourse.
The online discourse surrounding Swifts release and declaration both politicised
and depoliticised her intended messages. But with a caveat that by depoliticising
the message, it does not necessarily become neutral, but rather political, or represen-
tational, in other ways. The reception is situated within a broader platform-specific
fracturing of media reception which demonstrates the cultural affordances of plat-
forms that have often been overlooked in social media research. In response, André
Brock (2018) calls for an increased critical cultural approachto new media technol-
ogies through critical technocultural discourse analysis (CTDA), which this article
uses as a methodological starting point.
By releasing YNTCD, Swift explores three themes in her work: her allyship towards
LGBTQ+ communities and pro-gay rights activism; the silencing attempts from her
online trolls; and a critique of the ways in which mainstream media pit women against
each other, using her relationship with Katy Perry as an example. How these themes
were responded to on Twitter and TikTok varied, reflective of the conventions and
affordances of the platforms. While the mainstream press is not examined in detail
in this article, much of their criticism and review is based on Twitter response, but,
as will be outlined, the politicisation and critique of Swifts allyship is often taken
out of context. In addition, TikTok users engage less with the original themes of
the song/music video, but instead rework the YNTCD ethos towards something
more universal, familiar, and at times tapping into a longer, and gendered, history
of silencing. Instead of an outright politicisation of Swifts allyship, TikTok users
are seen to be layering culturally and historically embedded meanings over what, at
first, appear to be quite mundane experiences.
This article explores audience responses to Taylor Swifts YNTCD through a
mixed-methods approach, drawing primarily from CTDA. It compares the discursive
and audiovisual reactions of users on Twitter and TikTok, examining how the plat-
form ecologies inform audience participation. Through this exploration, Swifts
intended meanings surrounding allyship, pro-gay rights, and anti-women on
women criticism, are found to be mirrored and amplified on Twitter, while TikTok
predominantly reinterprets these themes towards a more general, and often humor-
ous, commentary on silencing within familiar relationships, and ecstatic sociability.
CTDA calls for an examination of both the media text, and the media environments,
or technologies, on which it is taken up, as well as of how audiences participate in
culturally situated discourses surrounding a media text. Brock (2018) notes that,
throughout the development of the field of social media research, apps and platforms
were studied indiscriminately, centring the discourse over interface. With the field
being more established, it is now necessary to look critically at the relationships
between platform, culture, and offlinecommunities, identities, and practices.
Within the YNTCD case study in particular, it could be argued that YNTCD functions
as a technology of engagement, mediating not only Swifts meaning, but also the
shared meanings of communities and affiliations.
2M. K. Avdeeff
You Need to Calm Down: Swift Speaks
On June 14th, 2019, Taylor Swift released YNTCD as the second single for her seventh
studio album, Lover (2019). On June 17th, 2019, the accompanying music video was
released, following a series of video stills shared on her social media accounts. Accord-
ing to media interviews which question Swift on her lyrics and audiovisual design,
Swifts intentions for the song and video were to position herself as an ally to
LGBTQ+ communities, while also speaking out about negative online discourse,
and the ways in which popular female entertainers are pitted against each other in
the press and social media.
The origin story or urtext concerns Swifts desire to ensure that her stance on social
justice issues, and LGBTQ+ rights in particular, was made known to the public, as a
coming outof her position as an ally. In an interview with Vogue (Aguirre 2019),
when asked about her positionality, Swift responds:
Maybe a year or two ago, Todrick and I are in the car, and he asked me, What would
you do if your son was gay?
The fact that he had to ask me shocked me and made me realize that I had not
made my position clear enough or loud enough,she says. If my son was gay, hedbe
gay. I dont understand the question.
If he was thinking that, I cant imagine what my fans in the LGBTQ community
might be thinking, she goes on. It was kind of devastating to realize that I
hadnt been publicly clear about that.
She continues with a note about the thematic elements of YNTCD:
The first verse is about trolls and cancel culture,she says. The second verse is
about homophobes and the people picketing outside our concerts. The third
verse is about successful women being pitted against each other.
These themes are articulated in the lyrics, in which Swift challenges the hatersto
calm downand to just stop. The YNTCD mantra becomes a blanket imperative
for anyone who expresses criticism towards LGBTQ+ communities/individuals, as
well as those who troll women online. Key lyrics include: Why are you mad /
When you could be GLAAD;We all know now, we all got crowns; and Shade
never made anybody less gay.
Aesthetically, the YNTCD music video is set in a pastel, colour-blocked trailer park,
inhabited by Taylor Swift and various queer or ally-identified celebrities. These celeb-
rities include drag queens dressed in the images of female singers who have ongoing
associations with queer communities, evoking simulacra of allyship in this aestheti-
cized trailer park. While the video has faced criticisms of homonormativity (Lewis
2019; Bennett 2014), it nevertheless does function as a noteworthy text of queer rep-
resentation. In addition, the video features a group of trailer trashprotesters,
Contemporary Music Review 3
depicted in opposition to the hyper-colourful celebrities. This imagery has been cri-
ticised in the mainstream press as a misguided representation of the poor and working
class (Hubbs 2019; Lewis 2019), prompting Swift to clarify that it is intended to be a
personification of religious protesters:
Meanwhile, the protesters in the video reference a real-life religious group that
pickets outside Swifts concerts, not the white working class in general, as some
have assumed. So many artists have them at their shows, and its such a con-
founding, confusing, infuriating thing to have outside of joyful concerts,she
tells me. Obviously I dont want to mention the actual entity, because they
would get excited about that. Giving them press is not on my list of priorities.
(Aguirre 2019)
Methodologies
Methodologically, this study is grounded in Brocks(2018) CTDA method, and built
on a digital ethnography foundation. The use of CTDA is to respond to Brocks calls
to move away from generalitiesof the internet without unpacking the ideological
content of those generalities(Brock 2018, 1019). In responding to the discourse of
Swifts video, I also respond to the cultural context of where the discourse exists,
and the affordances of each platforms design. Brock lists two requirements for
CTDA research: that the theoretical framework should draw directly from the per-
spectives of the group under examination(Brock 2018, 1017) and that critical tech-
noculture is incorporated into said framework. CTDA examines culture as
technological artefact, and is a:
critical cultural approach to the Internet and new media technologies, one that
interrogates their material and semiotic complexities, framed by the extant
offline cultural and social practices its users engage in as they use these digital arte-
facts. (Brock 2018, 1013)
Brock notes that CTDA is intended as a response to technological determinism in
social media studies; but with the focus on the media ecology of social media, it never-
theless does become a softly deterministic approach. In this work, I embrace a certain
degree of soft determinism in examining the influence that these interfaces and tech-
nologies have on action and discourse. The interfaces give certain affordances, and
make possible actions and responses that are fundamental to the structure of the tech-
nology. While unintended uses abound in various technologies, these unintended
uses are still mainly predetermined by the app functionality. By comparing the
responses on two social media platforms to a singular eventor media text, it is
likely that, while some of the differences in response are indeed socio-cultural,
some of these differences are going to be in response to app-specific conventions,
as influenced by the parameters and functionality of the interface/platform. CTDA
is largely concerned with online communities/cultures that also exist offline, but
4M. K. Avdeeff
we are also increasingly witnessing cultures(in the widest sense of the term) forming
and existing online, without adequate substantiation of whether these online commu-
nities translate offline. For example, in TikTok in particular, altcommunities form
around offline communities, such as various LGBTQ+ groups, and also around more
obscure tastes, like husky TikTok,cottage core TikTok, and dark academia
TikTok. These alt communities are marked by their distinction from straight
TikTok, which in itself is not only a marker of heteronormativity, but also in reference
to stereotypes of hegemonic conventions.
CTDA, as a methodology, is quite prescriptive and not yet widely used, but its
application could extend to all aspects of internet use, and the communities that
come together or form online. For example, Miriam Sweeney and Kelsea Whaley
(2019) use CTDA to analyse the technocultural properties of emoji skin tones, con-
necting the Unicode technical writing to cultural understandings of emojis and skin
colour, and how these modifiers continue to centre whiteness. Apryl Williams(2017)
CTDA work examines fat people of colour on Tumblr, and their counter-narratives to
hegemonic depictions of thinness. Catherine Knight-Steele (2018) investigates how
Black blogger discourse challenges oppressive systems. And Rachel Kuo (2018) exam-
ines the intersections of feminist and racial justice discourse through the Twitter
hashtags, #NotYourAsianSideKick, and #SolidarityIsForWhiteWomen. Brock,
himself, originally used CTDA for research into racialised and marginalised groups,
but notes that it can be extended to other ismdiscourses and ideologies (2018;
Sweeney and Brock 2013).
The current research began with ongoing participant observation of both TikTok
and Twitter as sites of public engagement with popular music texts and artists. As
the commitment to undertake research on Swifts YNTCD video reactions
emerged, such participant observation became more concerted, adopting a digital
ethnographic exploration of audience practices surrounding the video, and, in par-
ticular, the differences in reception between the two apps. As Pink (2009) notes,
this contextual and embodied engagement with social media is integral to the ethno-
graphic experience, particularly when working across platforms and online/offline
communities, in a co-production of knowledge. Postill and Pink (2012) write of
the messy fieldwork environmentof internet research as it intersects with the
researchers way of knowing. This study is no less messy.
Data collection differed between TikTok and Twitter, owing to the API restrictions
of the apps. As Twitter restricts general use of its API to historical tweets within the
past seven days, and/or real-time data mining with limitations, Sandbox enterprise
API access was acquired, allowing for full-history search utilising a Python script. His-
torical tweet searching was limited to tweets in English containing the #YouNeedTo-
CalmDown hashtag, which returned 20,448 results. The full dataset was coded in
Nvivo through word frequency and text search functions, alongside mind mapping
techniques, in order to determine the main themes of the dataset. Rapidminer was
then used to generate a proportional sample of 500 tweets, which were coded by
hand for sentiment/attitude.
Contemporary Music Review 5
For sentiment coding, I coded tweets as positive if they demonstrate support for the
song/video, support for gay rights, and/or a general positive attitude. Tweets are
coded as neutral if they contain factual information without bias, and negative
tweets are those that are explicitly negative towards the song/video, towards commu-
nities/individuals, or just in general attitude. Issues that arise in sentiment coding of
tweets is the need to understand the meaning of the tweets, as tied to the language
conventions of the platform. As such, it is important to have knowledge of the plat-
form-specific semiotics in order to code sentiment and attitude accurately. For
example, Im deadas a form of praise, stanas an indication of a high level of fan
praise, and sarcasm which can only be understood within the wider context of the
users tweets, and wider Twitter language conventions.
As there is currently no API that allows for data mining of TikTok videos, the
TikTok dataset was collected manually, by searching within the app, and collecting
relevant compilation videos on YouTube. Part of the limitation of this research is
the lack of ability to download complete datasets of TikTok videos, as well as the
influence of geolocation and algorithms on search results built into the app function-
ality. In total, 109 videos were compiled and manually coded in regard to video
themes.
Research Limitations
A number of limitations exist within this research, including researcher decisions,
copyright restrictions, and API limitations. By narrowing my focus to only tweets
that utilise the #YouNeedToCalmDown hashtag, and TikTok videos that use the
YNTCD audio, this eliminates potentially differing results through the exploration
of other hashtags, such as #YNTCD, or TikTok videos that reference #YouNeedTo-
CalmDown, but without Swifts audio. It is generally accepted that hashtags are
often used as amplification, community building, and/or digital protest (Gruzd,
Wellman, and Takhteyev 2011; Zimmerman 2017; Tremayne 2014), and it is entirely
possible that different findings would emerge based on different hashtags/videos. For
example, users may not want to align themselves publicly with Swifts fandom, or may
utilise selected hashtags as a way to co-opt, or disrupt, community/fan messages, as
noted in Christina Neumayer and Bjarki Valtyssons(2013) study of neo-Nazison
Twitter, whereby the #19februar, #13februar and #RaZ10 hashtags served as a site
of conflict between neo-Nazi and antifa groups.
The lack of a complete dataset for TikTok videos necessitates that much of this
research becomes a co-creation of knowledge, based on my own searching strategies
and results that are often framed by algorithmic predictions. Beyond TikToks geolo-
cation restrictions, there is no master feed on TikTok whereby you can view all videos
published, in the same way that you cannot view all of Twitter. Twitter user experi-
ence is based on who you actively follow, whereas TikTok feeds are organised around
your followers, as well as a For Youpage/feed, which is algorithmically produced.
For myself, as a late 30s, female, white Canadian emigrant in the United Kingdom,
6M. K. Avdeeff
my TikTok experience would no doubt be much different than that of the main
demographic of users; I am often shown videos that are hashtagged #Over30TikTok.
Demographically, 57% of users are based in China (using the Douyin app), and while
demographics were originally skewed towards a quite young user group, more
recently it has been found that 60% of US users are between 16 and 24, and over
50% of users in the United States are aged 1834. Because users under the age of
18 are not included in most published demographics, it is fair to assume that under-
age users may actually skew the data downwards, if they were to be included (Iqbal
2020).
Copyright restrictions also pose a serious limitation to this study, for a number of
reasons: TikTok data collection; the ways in which certain audio files are restricted in
particular countries; and the dynamic nature of copyright and infringement practices.
This study is also a reminder of the ephemeral nature of the internet, where, in some
ways, the adage that the internet is foreverdoes not always hold true. When YNTCD
was originally released, Swifts version was used as the basis for TikTok videos inter-
nationally, but, at some unknown point, the audio was restricted to the United States,
limiting the videos I could access from the United Kingdom. Utilising the curated
YouTube playlists of TikTok videos imposes an additional layer of taste preferences
and value judgements, which is perhaps not a limitation, but reflective of the realistic
interactions of subjects and communities within social media research, and demon-
strates the fluidity of texts across social media platforms, extending the networks of
audience attention and participation.
Whereas remix and reproduction are central to the ethos of TikTok, elements of
remix are nevertheless also integrated into Twitter, particularly in the participatory
fan and audience practices, in relation to popular media/cultural texts (Jenkins
2006). The relationship between copyright ownership, social media, and fan-
created works ties into bigger issues in the industry surrounding creativity and intel-
lectual property. For example, TikTok does provide licenced audio for use, but users
are not restricted to licenced works when uploading audio. Like YouTube, it is up to
the copyright owners to issue warnings and take-down notices.
Findings
While at first glance it might not seem methodologically appropriate to compare
the predominantly text-based outputs of Twitter with the audiovisual format of
Tiktok, it should nevertheless be noted that in the 20,448 tweets with the #You-
NeedToCalmDown hashtag dated between 13 June 2019 and 13 September 2019,
8.2% (n= 1,675) contain videos, 23.6% (n= 5,855) contain at least one image,
and in total, 36% (n= 7,530) contain elements other than text. The most
engaged-with tweets, as found in Figure 1, are those from verified sources, most
notably celebrities (such as Karamo and Bobby Berk, who were also featured in
the music video), media institutions (such as MTV, RadioDisney), and promotional
media (such as PopCrave, and Swift fandom sites). Traditional celebrity presence is
Contemporary Music Review 7
less highlighted in TikTok, and much more aligned with ephermeral celebrity, or
micro-celebrity cultures (Marwick and boyd 2011; Senft 2008) that develop from
within the app.
Content analysis of the complete Twitter dataset reveals four main themes: gay
(with subthemes of prideand shade); queensand crown; Katy Perry; and positive
listening experiences. Listening practices are not explored in this article, but within
this theme, users are generally encouraging others to stream the video/track on
various platforms (Spotify, YouTube), and also expressing support in the form of
terms such as likingand lovingthe song. Within the streaming market economy,
it makes sense that people would direct others to stream the track/video, as this is cur-
rently a major form of revenue (if not a problematic economic model) for artists.
Streams translate into chart status, and further exposure.
Sentiment analysis of the 500-tweet sample demonstrates an overwhelmingly posi-
tive response: 48% (n= 240) of the sample are coded as positive in sentiment, with an
additional 46% (n= 228) coded as neutral. Only 6.4% (n= 32) of the tweets are coded
as negative. It should be noted that this includes all negative tweets, as found in the
sample, whether the negativity is directed toward Swift or others. For example, nega-
tive sentiment is often directed towards those who criticised Swift for her approach to
allyship:
@figureswift: When Taylor said we all got crowns, she means we ALL got crowns.
Except those who take this positive song negatively. Shame on yall. #YouNeedTo-
Calmdown, seriously(2019, June 15)
@this_wade: If youre mad about a genuine ally celebrating pride with her friends
and celebrating LGBTQ artists: #YOUNEEDTOCALMDOWN(2019, June 17)
or by using the hashtag for discussion unrelated to the music video, such as critiques
of Donald Trump:
Figure 1 Six most engaged with #YouNeedToCalmDown tweets on Twitter.
8M. K. Avdeeff
@AndrewMaltbie: Trumps tweets reveal who he does and does not see as
American Vox #TrumpIsRacist #clearv #MoronInChief He IS The #only
#problem with #OurLand GO HOME You #Racist #SonofaBitch #YouNeedTo-
CalmDown #Stop making the #USA worse & #split #asshole!!!!!http:/www.voc.
com/identities/2019/7/15/20695427/donald-trump-tweet-racist-aoc-tlaib-omar-
pressley-nationalism …’ (2019, July 16)
Importantly, when the sample is reduced to tweets with negative sentiment explicitly
criticising Swift, only eight are coded as negative, or 1.6% of the sample, as illustrated
by:
@foxnbacon: I know were supposed to be in love with this Taylor Swift video but
the song is just lacking. #YouNeedToCalmDown(2019, June 18)
@gayvalidation: #YouNeedToCalmDown is just Bad Blood with gay men instead of
Victoria Secret models.(2019, June 17)
@MrsKingAnge: Wow #YouNeedToCalmDown is such a triggering song. Also,
telling someons to calm down only makes the situation worse. #nextsongplease
(2019, June 14)
This sentiment analysis reveals significantly positive results, and is widely divergent
from reporting in the mainstream press, which tends to highlight controversy. The
positive reaction to Taylor Swift on Twitter has also been documented in Amanda
Kehrbergs(2015) research on the artist, where an examination of 200 tweets directed
towards Swift reveals 88% of them expressing goodwill and compliments. On the
other hand, in the past few years, the mainstream press has increasingly adopted
the strategy of presenting tweets as journalism, in order to curate audience reception,
with the implication that the sentiments presented in a small selection of tweets rep-
resent the majority response. What my results suggest, however, is that the main-
stream press are using selected tweets to evidence desired narratives, which do not
necessarily represent the majority. In this particular case study, the mainstream
press tends to highlight matters of queerbaiting, problematic allyship, and pinkwash-
ing, but these sentiments are not statistically significant in an analysis of the Twitter
discourse.
This reporting strategy has potentially significant ramifications for how meaning
circulates within a society. To disproportionately promote controversy and crisis
as public sentiment over, in this case, a quite balanced and positive response to
a media text, runs the risk of further dividing cultural and political groups,
and amplifying conflict. This is not to say that Twitter is without voices of con-
troversy, crisis, and critique, but that in this specific case study, positive responses
are often downplayed in reporting of Twitter sentiment by the mainstream press,
indicating that this reporting strategy should be further examined, especially in
regard to how news is circulated that might not intend to be fake news, but
actually is. In the words of Kanye West (2020), You know that its fake if its
in the news.
Contemporary Music Review 9
To connect these findings to the ecology of Twitter, they highlight how voices can
be amplified and associated with public sentiment, though they are not necessarily
reflective of the majority. Further questions need to be asked about how voices are
amplified, especially when this is then connected to wider issues such as Twitters
cancel culture (Ng 2020). Swift, in addressing her online trollsin YNTCD, is effec-
tively making a commentary on Twitters prevalence towards hive-mind critiques of
individuals, which, compounded with the 280-character limit, negates complicated
discussions and analytical debate in favour of silencing opinions through a shut-
down of discourse, or calls to calm down. For context, Ng defines cancel culture as:
the withdrawal of any kind of support for those who are assessed to have said or
done something unacceptable or highly problematic, generally from a social justice
perspective especially alert to sexism, heterosexism, homophobia, racism, bullying,
and related issues. (Ng 2020, 623)
As Andrew Ross argues, discursive (de)legitimisation now takes place across a range of
contemporary digital platforms(Ross 2019, 5) and this silencing/delegitimization is
also seen in TikTok, but to a lesser extent than Twitter, at least at the time of
writing. This is not to say that the app will not evolve to incorporate an increased pres-
ence of cancel culture, or that it does not already exist in certain TikTok communities.
TikTok, in its early iterations, especially when videos were limited to 15 s, was generally
a wholesome, positive space for youth to create viral videos based on memetic content
that emerged from within the app ecology, as influenced by Vine and Musical.ly. As the
app has grown, and the capabilities of the video format extended, the demographic has
shifted to incorporate older users, particularly parents of the original young users. This
only increased during the COVID-19 lockdown, as parents found new ways of bonding
with their children and their interests (Richards 2020).
With these shifts in demographics, more attention has been paid to dramaand
controversy, and social justice themes have also been increasingly incorporated into
video themes. Although YNTCD was released before the largest influx (thus far) of
older users, these pre-existing shifts in demographic and content provided a space
that was well-positioned to respond to Swifts video and social justice themes.
Of the 109 TikTok videos utilising Taylor Swifts originally recorded chorus to
YNTCD, the dataset was then reduced to 96 videos, by excluding those that did
not utilise the YNTCD challenge. The remaining 96 videos all follow the same
format: a set-up where someone (either the user or the user pretending to be
someone or something else) is being loud, obnoxious, or excessively expressive in
some way; and a response where someone/thing reacts to such behaviour (usually
the same user, but playing a different role) by lip synching to the you need to
calm down; youre being too loudlines as if they were saying these to the first
subject. A typical format is as follows:
Scene 1: (lyrics overlaid on shot of creator acting out youthful exuberance) *Friends
screaming/laughing loudly at 4am in my house*
10 M. K. Avdeeff
Scene 2: (lyrics overlaid on shot of creator looking annoyed) *Me with strict
parents*
Scene 3: (creator lip-synching to lyrics: You need to calm down, youre being too
loud)
The TikTok videos were then coded for various attributes, including: setting, sub-
jects, perspective, gender, and point of view. Unfortunately, ages of users are not
accessible, but observation shows that the vast majority of videos appear to be by
youths under the age of 18 and living at their family home. Only three videos
appear to be created by adults, including one woman who incorporates her
toddler in the video. A breakdown of gender, as observed, finds that the majority
of creators (n= 55, 57%) are coded as female, 34 (36%) as male, and 5 (5%) as
mixed gender with more than one person present in the video. That being said,
almost all videos contain only one person (n= 89, 93%) occupying multiple roles
in the narrative.
Group dances are popular on TikTok, and dance videos are increasingly a way in
which youth measure the meaning of music in their lives (Fogarty Woehrel 2021),
but the current case study suggests that the #YouNeedToCalmDown challenge is
largely an individual one, with the humour of one person playing multiples roles
in a conversation being used to downplay the seriousness of the event. The chal-
lenge format also provides an easy-to-create video format with the potential to
go viral, based not only on the popularity of the challenge, but also on the song
itself. Because of the individualism of the challenge, the point of view of the
videos is mostly a combination of switching between first-person POV and the
POV of the respondent, under the assumption that, in those moments, the
viewer takes on the role of the first subject, viewing the scenario through their per-
spective. In this studys dataset, POV (where the viewer as viewing subject) is
observed in 18% (n= 17) videos, selfie (where the creator filming themselves as
their own subjectivity) in 8.3% (n= 8), and mixed (videos that switch between
subject creator and other subject positions in their POVs) occupying the majority
with 74% (n= 71).
In her study on the management of hysteria by police, Mardi Kidwell finds that
in co-present situations, gaze is a central mechanism for entry into, coordi-
nation, and maintenance of face-to-face interaction(Kidwell 2006, 745). As
police officers seek to counteract hysteria, procuring ones gaze is an imperative
step towards directive action. Through the role-playing of imperatives to calm
downon TikTok, the gaze is offered to the viewer, as they both witness the
effects of the controlling gaze, and the results, as they view the hystericalsubjects
response. This analysis could be further extended into theories of voyeurism and
scopophilia (Mulvey 1975), which are unfortunately outside the scope of this
article.
Space and place are identified as important qualities of the TikTok video
dataset. The themes of the video demonstrate key features in the relationship
Contemporary Music Review 11
between app use, personal relationships, and the spaces in which they occur.
Within the narratives of these videos, when considering the implied locations
of each video, 63% (n= 66) take place in domestic environments, 17% (n=
18) in public spaces, and 16% (n= 16) in school, presumably high/secondary
school. That being said, only one video was actually recorded in a public
space, with the remainder being recorded in what appears to be creators
homes, and, for the most part, bedrooms. The spaces and places are further
broken down in Figure 2 to provide more nuance in how space/place connects
to the narrative theme.
Given the relatively young age of the users, it is unsurprising that only 3% (n=3)of
videos were of an explicitly sexual nature, and both were providing a POV of one
subject looking towards another subject (the creator), and implying that they
should be quieter while receiving oral sex. These videos feel largely out of sync
with the themes of the remainder, which predominantly centre around people
being too loud at sleepovers, where either the user, or the parents of the house
they are in, would like them to calm down.
Due to the young age of the creators, it is also unsurprising that not only are most
of these narratives set in domestic spaces or schools, but they are also built around a
storyline of the user interacting with either their friends or familybut role playing
both parts in the video. As Figure 3 shows, the creator is present as themselves in 86%
(n= 83), alongside a role-played version of their friends (30%, n= 31), or family
members (35%, n= 34).
Figure 2 The space and places of YNTCD on TikTok.
12 M. K. Avdeeff
Discussion
CTDA calls for a theoretical framework that emerges from the cultural context of the
texts being analysed. As both Swifts video and the response to said video focus on
themes of gay rights, female friendship, and online discourse, my findings are never-
theless examined through a feminist and queer theory lens. I also draw on theories of
allyship and silencing, in response to Swifts intended positionality as an ally to
LGBTQ+ communities, and the historical context of telling someone to calm
down. This discussion is organised around the three themes of intention and
response to YNTCD, reframed as: online communities and ambient affiliations, per-
formative allies, and cancel culture.
Communities & Ambient Affiliations
Investigations of community formation, collective identity, and audience engagement
are common frameworks in social media research (Marwick and boyd 2011),
especially research located in Twitter (Brown et al. 2017; Highfield, Harrington,
and Bruns 2013; Deller 2011), and drawing from this, the current study acknowledges
that online discourse and engagement are not necessarily removed from offline activi-
ties. That being said, owing to the relative newness of TikTok, there is currently no
TikTok-specific established framework of analysis. In addition, as outlined above,
existing research utilising CTDA and social media platforms tends to incorporate fra-
meworks of counterpublics, imagined communities, subaltern communities, and the
like. In this post-social media era, how community and identity exist holistically is
cross-platform, but also platform-dependent. Each social media interface affords
Figure 3 YNTCD TikTok video subjects.
Contemporary Music Review 13
variances in how a presentation of self and forms of communication can occur, in
combination with technocultural conventions that are specific to a platform. Social
media are also largely democratic environments, allowing for forms of resistance to
dominant/hegemonic conventions, both within the online space and off.
Partially due the nature of the data collection process, the existence of communities
in both the tweets and TikTok videos are not well-formed in connection with
YNTCD. Associations only loosely exist based on hashtags, song choice, and the struc-
ture of the memetic challenge. Regardless of the political nature of Swifts intended
meaning, neither the tweets nor the TikToks demonstrate strong alignment with
communities based on counterpublics, the subaltern, and so on. Instead, we see
something more akin to ambient affiliation, with individuals temporarily brought
together through their reception to the media text, and/or participation in video chal-
lenges. It is the experience of such participation that affords affiliation, but not necess-
arily one that meets the level of community.
Michelle Zappavigna defines ambient affiliation as a co-present, impermanent
community, bonding around evolving topics of interest(2011, 800). In her research
on #Obama tweets, she outlines how linguistic functions, like the hashtag, bring about
these affiliations of discursive communities. This affiliation is seen in the #YouNeed-
ToCalmDown tweets, as the hashtag has both semiotic and social potential, but these
affiliations can also be extended into the audiovisual format of TikTok, where we find
ambient affiliations based on challenges, and audio choices. TikTok affiliation also
occurs in how users allude and recognise communities in their everyday lives, as con-
nected to their domestic, public, and school spaces.
Communities of friendship, family, and peerage, are mediated through the TikTok
challenge and its standardised format, allowing young creators to connect with others
through their shared experiences of familial relationships. The videos tap into a com-
monality of experience that youth face in interactions with authority figures (parents,
teachers), and also in negotiating ones position within a peer group. That these
videos are being shot and edited largely in ones bedroom, only further connects
these practices to wider accounts of the shifting of bedroom culture online,
whereby the process of working through ones emotions and experiences, through
journaling or talking with friends, is relocated online and into the public domain,
and thereby subject to public debate and discourse (Avdeeff 2021; Hodkinson and
Lincoln 2008; Bovill and Livingstone 2001).
These TikTok affiliations do not appear to show any indication of Swift fandom, or
engagement with the three themes of the YNTCD video/song. The song merely exists
as a medium for the narrative format, documenting common experiences of being
told, or telling another, that they are being too loudand need to calm down.
The track functions well within the format of the app, as the chorus fits nicely into
the 15 s timeframe, and is deterministic enough to create a narrative that is easy to
engage with, and provides enough information for viewers to understand, relate to,
and be drawn in with the POV experience.
14 M. K. Avdeeff
Performative Allies
In an interview with Vogue magazine (Aguirre 2019), Swift outlines her motivation
for publicly declaring herself an ally to queer communities:
Rights are being stripped from basically everyone who isnt a straight white
cisgender male. I didnt realize until recently that I could advocate for a com-
munity that Imnotapartof.Its hard to know how to do that without being
so fearful of making a mistake that you just freeze. Because my mistakes are
very loud. When I make a mistake, it echoes through the canyons of the
world. Its clickbait, and its a part of my life story, and itsapartofmy
career arc.
This response appears to be in reaction to the critique by the mainstream press of her
representation of pro-gay rights ideology in YNTCD, as well as a longer history of
public questioning over her lack of political engagement. Although some articles,
of course, do support Swifts stance and queer representation in the music video,
there are also a number of reports of accusations of queer baiting and pink
washing to be found (Abraham 2019), accusing Swift of performative allyship
through the commodification of social activism. These accusations have also followed
Swifts close relationship to Karlie Kloss, and the lack of clarification on their relation-
ship status. This is not to say that Swift is not entitled to privacy, especially in regards
to her personal and private relationships, but is only mentioned as documentation of
the public discourse on the topic. Symbols of gay pride, such as rainbow motifs, play
into these theories of queer baiting, with suggestions that Swift was on the verge of
coming out as a queer woman.
While the press utilise tweets to provide evidence of this discourse of queer baiting
and pink washing, the #YouNeedToCalmDown dataset demonstrates a positive
response to Swifts position as ally, regardless of its potential performativity. This per-
formance may be tied to issues of homonormativity in how queerness is represented in
the video, but many fans are still happy to see this representation in the media,
especially for someone with the level of platform that Swift has, and even more so
when compared to how politicised messages have been received and denigrated histori-
cally by country music artists, like the Dixie Chicks. Swift has shifted from country to
pop music, but nevertheless still retains connections to that cultural space (Figure 4).
Narratives of queer identities, or notions of being an ally are not evidenced in any
of the 109 TikTok videos using the YNTCD audio. That aspect of Swifts text is
entirely negated on TikTok, owing to the way in which audio is reworked on the
app. This is not exclusive to Swifts audio, but is a common feature of the app,
where sounds and lyrics are repurposed for new aims, aligned with various chal-
lenges. In addition, users often draw attention to this phenomenon, when challenges
are particularly out of sync with the songs original meaning.
Just as technologies afford unintended uses, so do audiovisual texts. TikTok draws
attention to how users participate in media texts, both responding and producing
Contemporary Music Review 15
through innovation and remix. These unintendedresponses are more prevalent on
TikTok than they are on Twitter, which increasingly values and centres cultural own-
ership of texts, and the authenticity of interpretation as connected to identity politics.
You Need to Calm Down & Cancel Culture
Taylor Swift opens YNTCD with:
You are somebody that I dont know
But youre taken shots at me like its Patrón
And Im just like, damn, its7AM
Say it in the street, thats a knock-out
But you say it in a Tweet, thats a cop-out
And Im just like, Hey, are you okay?
By doing so, she is seen as conflating her experiences with online trolls with the
struggles faced by the marginalisation of LGBTQ+ individuals and communities.
This was brought up in the mainstream press (Lewis 2019), and supported by
other artists, like Chris of Christine and the Queens (Zheng 2019). Although many
tweets indicate that increased queer representation generally outweighs any proble-
matic performances of social activism in Swifts video, those who do express critique
of Swifts video tend to align with this perspective, that trolling and LGBTQ+ margin-
alisation are not comparable in this way (Figure 5).
For some listeners, by conflating these experiences, Swift was, herself, participating
in a form of cancel culture, trivialising queer marginalisation by centring the online
bullying of a highly privileged, straight, cis-gender white woman. It was perceived as
negating the importance of being an effective ally, further demonstrating the perfor-
mativity of her positionality. Intriguingly, the critique seems less about Swifts pos-
ition as ally, and more about her conflation of LGBTQ+ marginalisation with her
Figure 4 Positive Twitter Response to LGBTQ+ representation in YNTCD.
16 M. K. Avdeeff
own struggles as a celebrity. Although academic research into allies is often examined
through student, not celebrity allies, there are some comparisons that can be made
here. Kendrick Brown and Joan Ostrove define allies as dominant group members
who work to end prejudice in their personal and professional lives, and relinquish
social privileges conferred by their group status through their support of nondomi-
nant groups(Brown and Ostrove 2013, 2211), and by not relinquishing her social
privileges, Swifts allyship is interpreted as performance.
Camille Baker (2004) provides further nuance to our understanding of allies,
noting that allies exist along a continuum from potentialto activeally. With
YNTCD, Swift moved from a potential ally, one whose views remain anonymous
in the public domain and lacking the confidence for public exposure, to an active
ally, directly challenging homophobia and heterosexism. Although Baker is speaking
of students in her research, her point that potential allies can become more visibly
engaged if they are encouraged to speak their minds(Baker 2004, 66) still holds
true in this instance: following the largescale response to YNTCD, Swift has since
retreated from overtly political themes in her most recent album, Folklore. This
new adult contemporary era marks a personal safe space of unpolitical themes, entirely
removed from social activism. Knight-Steele (2018), echoing Stuart Hall (1981), notes
that privilege dictates that when those of the dominant group create art and enter-
tainment there is no burden of representation(Knight-Steele 2018, 118119), and
Swifts positionality allows her to move in and out of these politics of representation
at will. However, this is not meant to diminish the efforts she has made with LGBTQA
+ representation within this video, or the wider industry shifts she has instigated
within the problematic streaming economy.
Instead of being subject to the cancel culture that Swift sings about in YNTCD for
her performative allyship, she finds overwhelming support on Twitter. With the
recent escalation of cancel culture on Twitter with the #MeToo movement, culminat-
ing in the cancellationof non-celebrity individuals to little long-term effect, Ng
notes that cancel culture itself is now subject to being cancelled(Ng 2020, 623).
This is reflected in the #YouNeedtoCalmDown dataset, where very few tweets using
the term cancelare doing so in order to cancel Swift. Alternatively, cancel is used
as a way to discuss the mainstream medias attempts to weaponize Swift fandom
towards cancel culture (Figure 6).
Swifts Twitter audience responds by cancelling cancel culture. Tweets demonstrate a
positive response to Swifts role in increasing queer representation, and her active
Figure 5 Twitter critique of Swifts pro-gay rights message.
Contemporary Music Review 17
allyship, in the cancelling of bigotry. Although there are very few tweets which are enga-
ging in nuanced, critical discourse around allyship and LGBTQ+ activism, what is not
being witnessed is a complete shut-down of discussion surrounding these issues. If any-
thing, they represent an exasperation at having to defend Swift, and continually fight
against LGBTQ+ marginalisation and homophobia in the public domain.
Neither a 280 character tweet, a one minute TikTok, nor a two minute and 51 s
music video, affords the space to have a critically engaged and nuanced conversation
about representation and gay rights. However, it is interesting to note that, by telling
trolls and anti-LGBTQ+ protesters to calm down, Swift is perpetuating elements of
cancel culture by shutting down possibilities of complex discourse and debate. Her
work still becomes representative of the cancel culture now endemic in Twitter,
both reflecting her audience and legitimising the cancel culture which they seek to
redress. The question then becomes whether the narrative of being too loud and
the imperative to calm downin the TikTok format is, indeed, shifting the politicised
nature of Swifts text, or whether it is a form of cancel culture-lite, connecting to his-
torical and ongoing practices of silencing, which are often gendered.
Conclusion
The TikTok YNTCD challenge may have silencedSwifts pro-LGBTQ+ message,
but not through the delegitimization that can be seen in Twitters cancel culture.
TikTok, instead, can be seen legitimising a commonality of experience through
the YNTCD challenge. This is seen not only in this challenge, but throughout
TikTok: a sense that putting ones subjective experiences on the app serves to vali-
date personal experiences, especially for topics that youth (and even adults) find
Figure 6 Cancel culture tweets utilisiing #YouNeedToCalmDown.
18 M. K. Avdeeff
difficult to speak about in person, out of fear of being different. The online disinhi-
bition effect (Suler 2005) encourages such sharing of the personal, and in the
TikTok comment sections users express gratitude and support by discovering and
validating these commonalities. As youth are figuring out their place in the
world, and in their own bodies, some spaces of TikTok have become places of vali-
dation, breaking down presumed hegemonic understandings of identity, bodily
functions, and relationships.
In one of the few currently published works on TikTok, Juan Carlos Medina
Serrano et al. note that, due to the audiovisual nature of the app, and the lack of
sharing of pre-existing content as is often done on Twitter, the users inevitably
become the content. Therefore, every TikTok user is a performer who externalises
personal political opinion via an audiovisual act(2020, n.p.), highlighting an inter-
activity of political communication. The results of the current study reflect this inter-
activity of engagement, through the popularity of the YNTCD challenge format, and
the political communication is seen in the reimagination of Swifts intended mean-
ings. Twitter response, in comparison, aligns more explicitly with Swifts meanings,
providing a positive response to the media text.
To conclude, this article is as much about methodology as it is about critical
engagement with Swifts music video as media text. It examines the ways in which
audience response is often platform-dependent, owing to the conventions and cul-
tures apparent within interfaces and platforms. In doing so, it also lays the ground-
work for further research examining how meaning circulates through social media,
counter to mainstream press narratives.
Disclosure Statement
No potential conflict of interest was reported by the author(s).
Notes on Contributor
Melissa K. Avdeeff is an Assistant Professor in the School of Media & Performing Arts at Coventry
University. As a scholar of all things popular, her research is at the intersections of technology, post-
humanism, sociability, and reception. She has published works on Beyoncé and celebrity self-rep-
resentation on Instagram; Justin Bieber and historiography of YouTubers; iPod culture, taste, and
sociability; and the audio uncanny valley in AI popular music.
ORCID
Melissa K. Avdeeff http://orcid.org/0000-0003-2474-6053
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Contemporary Music Review 21
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