Article

Representations of Policing Problems and Body-Worn Cameras in Existing Research

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Abstract

In this article, we analyze scholarly publications on body-worn cameras (BWCs) to shed light on scholars’ grounding assumptions about BWC technology and the policing problems assumed to be amended by it. We conducted a systematic search and a double-blind review, including 90 peer-reviewed journal articles, and analyzed how scholars warrant their studies, their findings and their recommendations. We found that BWC research largely investigates the effectiveness of BWCs worn by police officers in the United States and build upon a set of dominant policing problem representations: the police crisis in the United States and the police use of force, lack of oversight and control of police officers, citizen dissatisfaction and lack of police legitimacy, and police officer resistance toward BWC use. Assumptions underlying all four problem representations is that BWC technology will amend these problems and is legitimate and useful if the public supports it. Taken together, this enhances the representation of BWC technology as a self-evident means of improving community relations and police legitimacy in the United States. Finally, we provide recommendations for future research on BWCs, particularly the need for research departing from altogether different problem representations.

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... It is crucial, though, to differentiate between genuine reluctance and a more nuanced ambivalence towards workplace surveillance technologies. The hesitancy of officers to accept new forms of surveillance is rooted in experiences that have been either overlooked or misinterpreted in scholarly work, as the push for greater control often overshadows considerations of fairness (Backman & Löfstrand, 2021). ...
... Body-worn cameras (BWCs) have been adopted across the USA as a 'self-evident' (Backman and Löfstrand, 2021) means of enhancing police-community relationships (President's Task Force on 21st Century Policing, 2015). In 2016, figures showed that 47% of law enforcement agencies had acquired BWCs, with 60% of them fully deployed (Hyland, 2018). ...
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Thesis
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Article
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Body-worn cameras (BWCs) have been implemented and studied at an unprecedented rate since their emergence in the mid-2000s, largely due to their touted benefits of increasing police accountability. As current empirical research is largely inconclusive regarding BWC effects on police organizational change, the present study approaches the question of whether BWCs will fundamentally change occupational and organizational police culture by applying the theories of Manning and Chan’s interpretation of Bourdieu regarding police culture and technology. The findings of the theoretical application conclude that BWCs will likely become replicative technology, meaning that their primary effects will be to increase the efficiency of current police tactics, rather than change the fundamental practices and values of policing. BWCs may also become symbolic in that their use may represent increased accountability and legitimacy while the core of police culture remains largely unchanged. Due to the limits of technology in achieving greater police accountability, police practitioners and scholars are encouraged to refocus on the fundamental processes of recruiting, selection, hiring, and training, and ways to improve these practices to encourage a culture of greater accountability.
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Purpose The purpose of this paper is to explore factors that drive officer support for body-worn cameras (BWCs). Design/methodology/approach Results of an officer perceptions survey completed as part of an evaluation of the Chicago Police Department’s BWC project are presented. The influence of treatment- and outcome-oriented justice concerns on officer support for BWCs is explored with a variety of covariates. Findings Outcome-oriented concerns are a significant predictor of officer support for BWCs, while treatment-oriented concerns are not. Practical implications The research enhances understandings of the applicability of procedural justice theorizing in policing generally, and offers direction important to the meaningful use of BWCs. Originality/value This finding runs counter to dominant relational models of procedural justice that concentrate on the perspective of subordinates, but lends support to arguments advocating the centrality of role (authority vs subordinate) in the formation of justice evaluations.
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Article
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Research Summary In this article, we provide the most comprehensive narrative review to date of the research evidence base for body‐worn cameras (BWCs). Seventy empirical studies of BWCs were examined covering the impact of cameras on officer behavior, officer perceptions, citizen behavior, citizen perceptions, police investigations, and police organizations. Although officers and citizens are generally supportive of BWC use, BWCs have not had statistically significant or consistent effects on most measures of officer and citizen behavior or citizens’ views of police. Expectations and concerns surrounding BWCs among police leaders and citizens have not yet been realized by and large in the ways anticipated by each. Additionally, despite the large growth in BWC research, there continues to be a lacuna of knowledge on the impact that BWCs have on police organizations and police–citizen relationships more generally. Policy Implications Regardless of the evidence‐base, BWCs have already rapidly diffused into law enforcement, and many agencies will continue to adopt them. Policy implications from available evidence are not clear‐cut, but most likely BWCs will not be an easy panacea for improving police performance, accountability, and relationships with citizens. To maximize the positive impacts of BWCs, police and researchers will need to give more attention to the ways and contexts (organizational and community) in which BWCs are most beneficial or harmful. They will also need to address how BWCs can be used in police training, management, and internal investigations to achieve more fundamental organizational changes with the long‐term potential to improve police performance, accountability, and legitimacy in the community.
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In this article, we explore variations in procedural justice delivered in face‐to‐face encounters with citizens before and after the implementation of body‐worn cameras (BWCs). We draw on recent advances in the measurement of procedural justice using systematic social observation of police in field settings in the Los Angeles Police Department. Data collected on 555 police–citizen encounters are examined in bivariate and multivariate models exploring the primary hypothesis that BWCs affect procedural justice delivered by police directly and indirectly. Our results indicate that significant increases in procedural justice during police–citizen encounters were directly attributable to the effect of BWCs on police behavior as well as to the indirect effects on citizen disrespect and other variables. The implications for policy include explicit measurement and monitoring of procedural justice or elements such as officer discourtesy in departments adopting BWCs. Further research questions such as more detailed examination of citizens’ behavior changes under BWCs are also considered in the context of the findings.
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Police departments use body-worn cameras (body cams) and dashboard cameras (dash cams) to monitor the activity of police officers in the field. Video from these cameras informs review of police conduct in disputed circumstances, often with the goal of determining an officer’s intent. Eight experiments ( N = 2,119) reveal that body cam video of an incident results in lower observer judgments of intentionality than dash cam video of the same incident, an effect documented with both scripted videos and real police videos. This effect was due, in part, to variation in the visual salience of the focal actor: the body cam wearer is typically less visually salient when depicted in body versus dash cam video, which corresponds with lower observer intentionality judgments. In showing how visual salience of the focal actor may introduce unique effects on observer judgment, this research establishes an empirical platform that may inform public policy regarding surveillance of police conduct.
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Body-worn cameras (BWCs) are touted as a much-needed remedy to address police misconduct. Proponents argue that BWCs can serve not only as an accountability instrument, but that their use will lower costs attributed to investigation and evidence collection in the event of a civilian or internal complaint. However, the push for furnishing patrol officers with BWCs in order to bolster accountability, professionalism, and faith in institutional legitimacy might be a misguided effort. The argument that public perception of police officers’ use of force will be improved once officers are outfitted with a surveillance mechanism is unfounded for at least two reasons. First, evidence suggests that because they are aware of their being recorded, wrongdoing police officers may plant weapons and invoke language at a crime scene that corroborates a justified response to suspects who pose a threat. Second, civilians and officers alike have always known images of unjust state violence and that the presentation of even the most damning evidence does not necessarily deter officers from violating constitutional protections, or reduce the likelihood of being acquitted when they do. Drawing from the narratives offered by 68 Black Baltimore City residents who were interviewed on the heels of Freddie Gray’s death in 2015, this study explores what surveilled community members think of BWCs and their disutility, as well as center their suggestions for true and lasting improvements in police-civilian interaction. Theoretical implications for critical race theory, legal legitimacy, and legal cynicism are also discussed.
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The Chinese police started using body-worn video cameras (BWVCs) from 2010 in some cities and provinces. On July 1, 2016, shortly after the death of Lei Yang during arrest by police, the Ministry of Public Security ( Gong’anbu) introduced BWVCs as mandatory for all the Chinese frontline police officers through issuing Regulations on Audio and Video Recording of Onsite Law Enforcement for Public Security Units (RAVR). However, despite the nationwide use of BWVCs, the research literature on BWVCs in China remains sparse. Studies from the United States and the United Kingdom provide evidence of the importance of officers’ buy-in to the new technology. It is, therefore, essential to know Chinese officers’ views and evaluations of using BWVCs. Using an anonymized online questionnaire, adapted from published international prior studies, this article reports and evaluates the views of 255 Beijing officers of the Beijing Police Department. Our analysis suggests that, overall, there was a high level of support and a high level of self-reported use for BWVCs among respondents not only because they are required to use them but also because they wanted to. Officers perceived more benefits than disadvantages of using BWVCs and most thought BWVCs would help them in their daily work without reducing their enthusiasm for law enforcement. Some differences were found between officers from different working units and between male and female officers. There were also weak negative correlations between length of service as a police officer and supportive attitudes toward BWVCs. Most criticisms were about technical issues such as higher expectations on the battery life and BWVC reliability.
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Purpose Throughout the last decade, a number of empirical studies have assessed the effectiveness of body-worn cameras (BWCs) among law enforcement agencies across the United States. The purpose of this paper is to examine officers' perceptions regarding the impact this technology has had on police-community relations, as well as the working relationship between police and other actors in the criminal justice system (e.g. prosecutors, jurors). Design/methodology/approach The author conducted focus groups with officers ( n = 89) from two local law enforcement agencies in California that had adopted BWCs in recent years. Participating officers discussed advantages and disadvantages they associated with BWCs, as well as how BWCs have impacted their relationship with the public and justice system personnel. Findings Officers recognized advantages to using BWCs, including the potential for positive changes in police behavior and the ability to protect officers against false citizen complaints. Officers also identified a number of disadvantages (or consequences) they associate with BWCs, such as the depreciation of credibility behind an officer's word and the impact of video footage on prosecutorial decision-making. Originality/value Prior studies have gathered officers' perceptions regarding BWCs, but very few have assessed whether and how the use of this technology by law enforcement influences other actors within the criminal justice system. The findings from this study may prompt further empirical consideration regarding BWCs, especially with regard to whether police use of this technology significantly impacts citizens' trust in the police and how their use may impact prosecutorial and juror decision-making.
Article
The promise of evidence-based policing is to reduce harm with better research for targeting, testing, and tracking police actions. The problems of using evidence-based policing to reduce harm are found in the emotional dimensions of ethics and risk. These problems are most pronounced with fatal police shootings, where the risks of injury to American police are often framed as a zero-sum choice in relation to the ethics of taking citizens’ lives. Yet evidence-based policing offers good prospects for reframing the debate over fatal police shootings, in ways that could reduce harm to both police and citizens. This volume offers substantial new evidence for initiatives at all levels of U.S. government that could help to save lives in police encounters with citizens. Putting that evidence to work remains the major challenge facing the American police.
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In recent years, violence by and against the police has been examined from the perspective of organizational accident theory. This article extends that work by reviewing some key ideas, identifying some limitations of organizational accident theory for understanding police-involved violence, and detailing some specific research topics for future empirical exploration. It concludes by offering some specific policy and practice recommendations to reduce police-involved violence.
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In only five years, both the implementation of police body-worn cameras (BWCs) and the evidence base evaluating the technology has diffused at a breakneck pace. As the number of studies has increased, so too has the uncertainty surrounding BWCs and their impact on various outcomes. In this commentary, we bring together the differing viewpoints on the five existing summaries of the BWC literature, highlight the key sources of contention, and make recommendations for BWC scholars and consumers moving forward.
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This article employs a sociomaterial perspective adapted from information systems and management studies to examine the potential impact of body worn cameras (BWCs) on police organisations. Based on 42 semi-structured interviews with police employees, the study illustrates how wearable camera technology is seen to ‘afford’ officers and agencies the ability to modify their work routines. Further, these modifications occur in conjunction with particular dimensions of body camera system’s material agency. Through the performativity of video recording devices to move, see, hear, and record, officers report altering how they approach patrol work by displacing certain tasks onto their material associates, which allows them to better carry out their duties. Through the interoperability of the cloud storage systems, departments describe being able to reorganise critical information processing routines in support of criminal prosecutions. Through the objectivity of the digital files produced by body-worn camera systems, departments note effortlessly creating packets of events bearing the impression of truth and legitimacy with which they are able to more easily resolve citizen complaints. These findings underscore the importance of remaining attentive to the materiality of technology in policing and law enforcement research.
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Drug and alcohol offences represent a significant portion of police work. Officers commonly rely on subjective indicators of intoxication, and prosecutors depend on officer evidence collection, written reports, and testimony at trial. Police body-worn cameras (BWCs) have diffused widely in policing partly due to their perceived evidentiary value, but the extent to which BWCs affect the adjudication of such offences remains unanswered. The current study explores this question with 7,000 misdemeanour cases from Tempe (Arizona), filed from 2014 to 2017. The Tempe Police Department deployed BWCs from November 2015 to May 2016. Results indicate that BWCs had no impact on guilty outcomes, but cameras were associated with significantly shorter time to adjudication. We discuss the important policy implications of these thought-provoking findings.
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Body-worn cameras (BWCs) are increasingly more common in their use among police officers. Research on BWCs is the focus of an increasing number of studies seeking information on stakeholder perceptions and the impact of the technology on behavior and other related outcomes. Although the emerging research is mixed, several studies find that officers have concerns about the use of BWCs and may not fully support their use. The current study utilizes survey data from two Southern police departments. Police officers and supervisors were surveyed on their perceptions of BWCs prior to the implementation of BWCs, then again after their implementation. The analysis focuses on changes in perceptions before and after BWC implementation and examines the impact of respondent rank on perceptions. Overall, perceptions became more positive toward BWCs after the implementation; however, differences emerged when considering rank. Respondents at the supervisor rank expressed significantly less concern and more support for BWCs than those at the officer level after implementation. These results are discussed in the context of the importance of officer support and buy-in for BWCs. Policy suggestions and future directions are also discussed.
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In light of growing concern regarding the policing of inner-city communities—including questionable incidents of use of force—equipping officers with body-worn cameras (BWCs) has emerged as a salient proposal for reform. Based on a national-level survey of African Americans (n = 1,000), this project shows that wide consensus exists among Black citizens in favor of BWCs. Since ostensibly “videos don’t lie,” implementing camera technology thus may be a means to increase police legitimacy. Importantly, the analysis also reveals that African Americans support a broad range of reforms to improve inner-city policing, of which BWCs are only one. Finally, the survey included a subset of 45 Black police officers. These officers also supported BWCs and most other proposed reforms but at a level that was lower and less intense than African American members of the public.
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This article analyzes police, public, and arrestee survey responses from a single jurisdiction to give a multiple-perspective insight into the use of body-worn video (BWV) cameras by police. Police attitudinal data were collected from before (n = 190), during (n = 139), and at the conclusion (n = 221) of a BWV implementation trial. Public attitudes were collected at the conclusion of the BWV implementation trial via online survey (n = 995 respondents) and intercept survey (n = 428 respondents). Arrestee attitudes (n = 302) were collected for detainees in police custody over a 6-month period immediately preceding the BWV trial. Results showed (a) all three perspectives were supportive of the use of BWV, (b) the extent to which police felt BWV influenced their behavior tempered during the trial, (c) the public who had encountered BWV-wearing officers and the arrestee sample indicated limited belief that BWV would reduce bad behavior, and (d) there was clear contention about the policy and practice decisions around recording. These findings have significance for BWV trials, commenting on the importance of collecting police attitudes at multiple points, separating the attitudes of public who did encounter police-wearing BWV, and data collection/policy for evaluation outcomes.
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Body-worn cameras (BWCs) are the latest and perhaps most tangible answer to complex social questions regarding the use of force, state legitimacy, and the proper role of police in a liberal democracy. How do officers experience heightened monitoring? This article pursues two objectives via two studies. In the first study, we establish a valid and reliable scale to measure police officer perceptions of the risks posed to them by the recording and distribution of BWC footage, conceptualized as Perceived Intensity of Monitoring (PIM). Based on a survey of 617 police officers, we evaluate an 11-item questionnaire and assess internal consistency and construct validity, perform exploratory factor analysis, and derive a PIM Scale composed of three factors measuring officer perceptions of discretion, disapproval, and distribution effects. In the second study, we evaluate the PIM Scale’s ability to predict officer emotional exhaustion, discriminating between BWC and non-BWC equipped officers. This study contributes to evolving work in BWC research by developing a useful measure for police administrators and practitioners charged with making decisions related to BWC implementation and policy. Further, the PIM Scale is applicable across professions other than policing, as surveillant workplace monitoring and technologies of accountability continue to expand to other contexts.
Article
Body-worn cameras are a promising new development in policing. They have been linked to positive outcomes such as decreases in use of force and complaints against officers. However, this new technology has produced a number of issues that could thwart a successful body-worn camera program implementation. One issue is the extent to which officers possess positive attitudes toward using body-worn cameras. If officers do not view body-worn cameras positively, they may not use cameras to their full potential. This study examined the relationship between organizational justice and attitudes toward body-worn cameras in 492 police officers across 3 agencies using structural equation modeling. Findings indicated no observable relationship between perceptions of organizational justice and attitudes toward body-worn cameras. The implications for the organizational adoption of innovations in policy are discussed.
Article
The implementation of body worn cameras (BWCs) is occurring at a rapid rate and with relatively little information about their potential impacts on both the police and the citizens they serve. The core assumption underlying this widespread adoption is that BWCs will increase self-awareness among police officers as well as citizens, which will in turn reduce negative outcomes and improve police–citizen relations. At the same time, there is a broader movement to emphasize the function of police officers as guardians rather than warriors. This research draws from a mixed method evaluation of a pilot implementation of BWCs in Philadelphia, PA. We draw from focus groups and pre–post survey results to make the case for a wider conceptual frame in understanding the potential for BWCs to transform policing. Specifically, we argue that cameras can provide a tool for police officers to use in emphasizing their role as guardians. We provide evidence from the evaluation to support this view.
Article
Purpose This study advances our knowledge about the effectiveness of body-worn cameras (BWCs) through exploring the perceptions of English police officers in three principal areas: positive perceptions, negative perceptions and evidence-focussed perceptions. In doing so, the purpose of this paper is to shed new light on the democratising process in the habitus of policing. Design/methodology/approach This study presents a novel data set that evaluates the introduction of BWC to police officers in the East Midlands area of England. The authors conducted an extensive survey to explore the perceptions of 162 police officers about the BWCs. The authors examined the empirical data using Stata within the theoretical framework of Pierre Bourdieu concerning the concept of habitus. Findings The authors have found that most police officers perceive that BWCs have a positive impact on policing practices and evidence collection. The positive perceptions and evidence-focussed perceptions increase the importance of BWCs; however, there are also negative perceptions regarding effective policing, administrative functionality and establishing a better relationship with the community. The authors argued that all three areas: positive perceptions, negative perceptions and evidence-focussed perceptions play a stimulating role to democratise the habitus of policing. On the other hand, BWCs do not guarantee the consolidation of democratic principles in the habitus of policing because of the authority of police to decide when, where and how to use BWCs. Research limitations/implications The research is limited to the perceptions of 162 police officers in East Midlands before they actually started using it. A future study to analyse their real-life experiences after using the BWCs may help us to compare their perceptions before using it with real-life experiences after BWCs are used. In addition, a comparative approach between countries in future research will help to explain the role of technological applications in different social geographies and legal systems. Originality/value This study offers new insights about the perceptions of police on BWCs before they started using them. The authors introduce the democratic habitus of policing as an innovative concept and explored power dynamics in the habitus of policing through BWCs. The findings provide a strong empirical contribution to determine the conditions of democratic habitus of policing. In doing so, this study develops our theoretical knowledge about the habitus concept in sociology by employing BWCs in policing activities.
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As more police departments adopt body cameras (BCs), there is a hope that the devices will help usher in a new era of police accountability. Turning to the first online archive of BC footage, this article examines the emergent possibilities and problems that arise when human actors interact with technical designs in applied contexts. Communication affordance theory is used as a framework to situate the archive within discussions about police use of social media, visibility, transparency, and police–community relations. A web application using YouTube’s public API was used to analyze the usage and interaction statistics of the archive. Then, a focus group was conducted to discuss the usability of the archive and its benefits and drawbacks for police–community relations. Findings show that despite the visibility of social media, the videos have low view counts, little interaction, are not easily searchable, and raise more questions about police–community relations than they answer.
Article
Purpose: This study examines citizens' perceptions of police body-worn cameras (BWCs) and whether the exposure to BWCs impacts citizens' perceptions of BWCs. Method: A quasi-randomized controlled trial was conducted. Drivers assigned to the experimental group encountered the traffic police officers wearing BWCs whereas those assigned to the control group encountered with the traffic police officers without BWCs. A survey that also included an open-ended question was administered on the drivers after the traffic stop. The answers to the open-ended question were coded first, and then analyzed. Findings: Almost all of the respondents reported that they would support the use of BWCs. They also reported that BWCs would improve evidence, transparency, quality of treatment, police behavior, police lawfulness, compliance, and both police and citizen behavior, and decrease corruption and complaints. The results of the chi-square test for bivariate analysis and test and the logistic regression test for multivariate analysis showed that the exposure to BWCs significantly improved just citizens' perceptions of BWCs including quality of treatment, police behavior, police lawfulness, and corruption. Conclusion: Citizens have positive views about the effects of BWCs, and the exposure to BWCs has positive impact on citizens' perceptions of the effects of BWCs.
Article
Although body-worn cameras (BWCs) have diffused rapidly in law enforcement both in the United States and abroad, questions have emerged regarding the potential utility of BWCs for specialized police units. Given the near-sole focus on patrol during BWC implementation, the role of specialty units in BWC deployment is often overlooked. Further, the advantages, disadvantages, and challenges associated with BWCs may be unique for specialty units compared to patrol, given their differences in mission and operational focus. We explore this issue using qualitative data from 17 focus groups with 72 officers assigned to specialty units in two midsize Western police departments. The findings highlight the importance of carefully considering unit mission when making decisions about BWCs, especially related to policy and procedure.
Article
Police organisations across the world are embracing body-worn video camera technology. The justification for this is to enhance public trust in police, provide transparency in policing activity, increase police accountability, reduce conflict between police and public, and to provide a police perspective of incidents and events. However, while the corpus of research into the efficacy and operational practicalities of police use of body-worn video cameras is developing, questions on some elements of their impact remain. The majority of scholarship has hitherto been evaluations focused on the impact of the cameras on police use of force and on the numbers of complaints against the police. Alternatively, this article explores body-worn video cameras from the perspective of police detainees, and specifically, detainees’ perceptions of the capacities of body-worn video cameras to deliver promised increased levels of accountability in policing. The article draws on a survey and research interviews with 907 police detainees across four Australian jurisdictions. While respondents largely support the use of body-worn video cameras they also identify a number of caveats. We conclude by suggesting that there are still impediments in body-worn video cameras to achieving the level of accountability promised by advocates and expected by the respondents.
Article
The adoption of police body-worn cameras (BWCs) is likely inevitable. This technology has significant implications for police–community relations, enhanced trust and transparency, and complaint investigation. Little is known about officer, or supervisor, attitudes toward BWCs. These dimensions are critical as officer investment and agency policy influence BWC usage and effectiveness. This research uses a mixed-method approach, pairing officer surveys with focus groups of patrol officers and focus groups of supervisors. University police officers participated in the survey using a census approach with near full participation. Quantitative and qualitative data were collected pre- and post-implementation to address attitudinal changes toward BWCs. Results indicate officer and supervisor support for BWCs. Many of the concerns that officers raised in the pretest, including fear of negative evaluations, internal investigations, and technology issues, were not realized. Connecting officer and supervisor perspectives provides guidance for agencies considering adoption and/or implementation of BWCs.
Article
Police departments in the United States are rapidly adopting body-worn cameras (BWCs). To date, no study has investigated the effects of BWCs on police officers themselves, despite evidence suggesting negative effects of electronic performance monitoring on employee well-being. Police officers already experience higher levels of burnout than other professions. We hypothesize that the intense surveillance of BWCs will manifest in how police officers perceive the organizational support of their departments and will increase burnout. We test these hypotheses using data from patrol officers (n = 271) and structural equation modeling. We find BWCs increase police officer burnout, and this effect is statistically different from zero. We also find that BWCs decrease officers’ perceived organizational support, which mediates the relationship between BWCs and burnout. Greater perceived organizational support can blunt the negative effects of BWCs. Our study is the first to situate effects on officers at the center of BWC literature.
Article
Purpose The diffusion of innovations paradigm suggests that stakeholders’ acceptance of a police innovation shapes how it spreads and impacts the larger criminal justice system. A lack of support by external stakeholders for police body-worn cameras (BWCs) can short-circuit their intended benefits. The purpose of this paper is to examine the perceptions of BWCs among non-police stakeholders who are impacted by the technology as well as how BWCs influence their daily work processes. Design/methodology/approach The authors conducted interviews and focus groups ( n =41) in two US cities where the police department implemented BWCs. The interviewees range from courtroom actors (e.g. judges, prosecutors) to those who work with police in the field (e.g. fire and mental health), city leaders, civilian oversight members, and victim advocates. Findings External stakeholders are highly supportive of the new technology. Within the diffusion of innovations framework, this support suggests that the adoption of BWCs will continue. However, the authors also found the decision to implement BWCs carries unique consequences for external stakeholders, implying that a comprehensive planning process that takes into account the views of all stakeholders is critical. Originality/value Despite the recent diffusion of BWCs in policing, this is the first study to examine the perceptions of external stakeholders. More broadly, few criminologists have applied the diffusion of innovations framework to understand how technologies and other changes emerge and take hold in the criminal justice system. This study sheds light on the spread of BWCs within this framework and offers insights on their continued impact and consequences.