The basic responsibility of the purchasing department and the need for a focal point in handling vendor communication are extremely important in ensuring product quality and cost minimization. Often, the points of contact between buyer and vendor are unclear, resulting in a totally uncoordinated flow of data, resulting in misunderstandings. More often than not, the allocation of responsibilities ... [Show full abstract] among the purchasing, quality assurance, engineering, and related departments regarding the activities of vendors is poorly defined. As such, no single function includes responsibility for vendor performance with respect to price, delivery, and quality. This paper focuses primarily on the impact that purchasing personnel can make at the front end that helps to ensure that a better product comes out the back end.