ArticlePDF Available

Power Law Model for Subjective Mental Workload and Validation through Air Traffic Control Human-in-the-Loop Simulation

Authors:

Abstract and Figures

We provide evidence for a power law relationship between the subjective one-dimensional Instantaneous Self Assessment workload measure (five-level ISA-WL scale) and the radio communication of air traffic controllers (ATCOs) as an objective task load variable. It corresponds to Stevens’ classical psychophysics relationship between physical stimulus and subjective response, with characteristic power law exponent γ of the order of 1. The theoretical model was validated in a human-in-the loop air traffic control simulation experiment with traffic flow as environmental stimulus that correlates positively with ATCOs frequency and duration of radio calls (task load, RC-TL) and their reported ISA-WL. The theoretical predictions together with nonlinear regression-based model parameter estimates expand previously published results that quantified the formal logistic relationship between the subjective ISA measure and simulated air traffic flow (Fürstenau et al. in Theor Issues Ergon Sci 21(6): 684–708, 2020). The present analysis refers to a psychophysics approach to mental workload suggested by (Gopher and Braune in Hum Factors 26(5): 519–532, 1984) that was recently used by (Bachelder and Godfroy-Cooper in Pilot workload esimation: synthesis of spectral requirements analysis and Weber's law, SCL Tech, San Diego, 2019) for pilot workload estimation, with a corresponding power law exponent in the typical range of Stevens’ exponents. Based on the hypothesis of cognitive resource limitation, we derived the power law by combination of the two logistic models for ISA-WL and communication TL characteristics, respectively. Despite large inter-individual variance, the theoretically predicted logistic and power law parameter values exhibit surprisingly close agreement with the regression-based estimates (for averages across participants). Significant differences between logistic ISA-WL and RC-TL scaling parameters and the corresponding Stevens exponents as ratio of these parameters quantify the TL/WL dissociation with regard to traffic flow. The sensitivity with regard to work conditions of the logistic WL-scaling parameter as well as the power law exponent was revealed by traffic scenarios with a non-nominal event: WL sensitivity increased significantly for traffic flow larger than a critical value. Initial analysis of a simultaneously measured new neurophysiological (EEG) load index (dual frequency head maps, DFHM, (Radüntz in Front Physiol 8: 1–15, 2017)) provided evidence for the power law to be applicable to the DFHM load measure as well.
This content is subject to copyright. Terms and conditions apply.
Vol.:(0123456789)
1 3
Cognition, Technology & Work (2022) 24:291–315
https://doi.org/10.1007/s10111-021-00681-0
ORIGINAL ARTICLE
Power law model forsubjective mental workload andvalidation
throughair traffic control human‑in‑the‑loop simulation
NorbertFürstenau1 · TheaRadüntz2
Received: 11 April 2020 / Accepted: 30 March 2021 / Published online: 14 May 2021
© The Author(s) 2021
Abstract
We provide evidence for a power law relationship between the subjective one-dimensional Instantaneous Self Assessment
workload measure (five-level ISA-WL scale) and the radio communication of air traffic controllers (ATCOs) as an objective
task load variable. It corresponds to Stevens’ classical psychophysics relationship between physical stimulus and subjective
response, with characteristic power law exponent γ of the order of 1. The theoretical model was validated in a human-in-
the loop air traffic control simulation experiment with traffic flow as environmental stimulus that correlates positively with
ATCOs frequency and duration of radio calls (task load, RC-TL) and their reported ISA-WL. The theoretical predictions
together with nonlinear regression-based model parameter estimates expand previously published results that quantified the
formal logistic relationship between the subjective ISA measure and simulated air traffic flow (Fürstenau etal. in Theor Issues
Ergon Sci 21(6): 684–708, 2020). The present analysis refers to a psychophysics approach to mental workload suggested
by (Gopher and Braune in Hum Factors 26(5): 519–532, 1984) that was recently used by (Bachelder and Godfroy-Cooper
in Pilot workload esimation: synthesis of spectral requirements analysis and Weber’s law, SCL Tech, San Diego, 2019)
for pilot workload estimation, with a corresponding power law exponent in the typical range of Stevens’ exponents. Based
on the hypothesis of cognitive resource limitation, we derived the power law by combination of the two logistic models
for ISA-WL and communication TL characteristics, respectively. Despite large inter-individual variance, the theoretically
predicted logistic and power law parameter values exhibit surprisingly close agreement with the regression-based estimates
(for averages across participants). Significant differences between logistic ISA-WL and RC-TL scaling parameters and the
corresponding Stevens exponents as ratio of these parameters quantify the TL/WL dissociation with regard to traffic flow.
The sensitivity with regard to work conditions of the logistic WL-scaling parameter as well as the power law exponent was
revealed by traffic scenarios with a non-nominal event: WL sensitivity increased significantly for traffic flow larger than
a critical value. Initial analysis of a simultaneously measured new neurophysiological (EEG) load index (dual frequency
head maps, DFHM, (Radüntz in Front Physiol 8: 1–15, 2017)) provided evidence for the power law to be applicable to the
DFHM load measure as well.
Keywords Mental workload· Cognitive resource limitation· Psychophysics power law· Instantaneous self assessment·
Air traffic control simulation
1 Introduction
The concept of mental workload (WL) addresses the demand
a task (task load TL) imposes on the operators limited cogni-
tive resources (e.g. processing, memory; Wickens and Hol-
lands 2000; Wickens 2002)). According to these authors,
WL research may be viewed in the context of prediction
(e.g. multi-task performance), WL assessment imposed by
equipment, and WL subjectively experienced by operators.
A review on WL modeling and prediction in the complex
air traffic control (ATC) work system was provided in (Loft
* Norbert Fürstenau
norbert.fuerstenau@dlr.de
1 Institute ofFlight Guidance, German Aerospace Center
(DLR), Lilienthalplatz 7, 38108Braunschweig, Germany
2 Unit Mental Health andCognitive Capacity, Federal Institute
forOccupational Safety andHealth, Berlin, Germany
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
292 Cognition, Technology & Work (2022) 24:291–315
1 3
etal. 2007). They took into account changing task priorities
for WL management and strategies of operators, and empha-
sized traffic density as indirect WL predictor due to task
demands such as identifying, monitoring, and instructing
aircraft (AC) via radio communication. Corver etal. showed
(Corver etal. 2016) that traffic conflict, moderated by tra-
jectory uncertainty, mediates the positive effect of traffic
density on WL. The specific question of ATC complexity as
WL driver was investigated, e.g. in (Djokic etal. 2010) who
confirmed subjective WL to correlate strongly with traffic
count and ATCO’s communication load. In the present work,
we used a simulated approach sector ATC work environ-
ment of a medium size German airport (with reduced risk
of separation conflict), with variable traffic flow and online
radio communication between ATCOs and (pseudo) pilots
to provide evidence for the potential of the psychophysics
approach (e.g. (Stevens 1975)) to workload for deriving
quantitative WL-sensitivity parameters.
For this purpose, we validate the theoretically derived
power law relationship between the quasi real-time one-
dimensional subjective Instantaneous Self Assessment
workload measure (ISA-WL) (Kirwan etal. 1997; Jordan
1992; Brennan 1992; Tattersall and Foord 1996) and the
objective communication task load variable (frequency of
ATCO’s radio calls, RC-TL) as mediator between WL and
environmental traffic load, by means of a human-in-the-
loop (HitL) ATC-simulation experiment (Mühlhausen etal.
2018). Thereby, we formally combine the logistic RC-TL
model with the recently published logistic WL model
that was used for the analysis of the subjective ratings of
operators (Fürstenau etal. 2020). In that previous work, we
recorded during execution of the simulated ATC task, the
periodic reporting of the subjectively experienced WL level
as dependent on environmental load variable traffic flow n
(aircraft per hour, AC/h), by means of the online five-level
ISA questionnaire.
The ISA-WL and radio calls RC-TL data used for the
present work represent only part of the complete set of sub-
jective and objective WL measures (including expert ratings,
NASA-TLX, cardiovascular (heart rate and HR variation),
neurophysiological (EEG); for details see Sect.2) that were
registered online during the experiment and which required
the least pre-processing effort for the analysis. The HitL
ATC-simulation experiment was performed with a homog-
enous sample of experienced domain experts (ATCos) who
also provided prior information on realistic traffic param-
eters for the selected airport approach sector.
The experiment within a realistic ATC approach radar
and radio communication (between ATCos and (pseudo)
pilots) work environment was primarily designed to vali-
date the new robust neurophysiological real-time method of
Dual Frequency Headmaps, (DFHM) for quantifying men-
tal workload by means of the electroencephalogram (EEG)
(Radüntz 2017) (see Sect.2.4). Initial ANOVA-based data
analysis was published recently (Radüntz etal. 2019). The
successful use in that work of the logistic ISA(n) model
for validation of the objective EEG-based DFHM index
(Radüntz etal. 2020a, b) provided the motivation for inves-
tigating in more detail nonlinear correlations between differ-
ent WL and TL measures of our experimental data. Logistic
dependencies of subjective workload on traffic count were
reported before by (Lee 2005) who obtained significant fit
parameters from ATC-simulation WL data with the seven-
level ATWIT scale (Air Traffic WL Input (Stein 1985),
see Sect.2.2). A logistic model (comparable to our ISA(n)
characteristic) was used also by (Averty etal. 2008) for the
analysis of air traffic controllers decision-making in conflict
risk detection.
One advantage of HitL simulations with highly trained
domain experts is the online monitoring of different real-
time data such as traffic flow and communication times and
duration as environmental and TL variables, respectively,
to be used as independent physical stimuli for subjective
response within the psychophysics approach to WL. Moreo-
ver, a minimization of inter-individual variance is achieved
through a homogenous sample of highly trained participants
(Abich etal. 2013; Brookings etal. 1996).
Basic assumption for the derivation of our theoreti-
cal model was the cognitive resource or capacity limita-
tion hypothesis (Kahnemann 1973; Wickens and Hollands
2000). All the above-mentioned subjective and objective-
dependent WL and TL measures were correlated with traffic
flow n (AC/h) as independent external load variable under
nominal and non-nominal conditions (priority event e = 0,
1, two factor design). The derived power law in the pre-
sent work corresponds to the classical stimulus–response
relationship of Stevens (e.g., Stevens 1975; Link 1992). As
proposed originally by Gopher etal. (1984, 1985), and as
recently reported by Bachelder etal. (2019) the psychophys-
ics approach suggests the power law application also to the
relationship between objective task load as stimulus and
subjective workload measures as response. In fact, Lehrer
suggested in (Lehrer etal. 2010) the combined use of dif-
ferent measures due to well-known large inter-individual
differences in sensitivities, because “it is known that some
individuals respond more sensitively to task load changes in
self-report measures, others in specific physiological meas-
ures”. In the present context, the power law allows to predict
theoretically and to estimate through (nonlinear) regression
of experimental data the characteristic exponent that relates
subjective WL (as response) to objective TL measures (as
physical stimulus).
In the present work, the psychophysical power law is
derived through combination of the logistic functions ISA(n)
as dependent WL measure (subjective response) and RC(n)
as communication TL load variable (physical stimulus; see
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
293Cognition, Technology & Work (2022) 24:291–315
1 3
Sect.4 and Appendix2) which are interrelated through the
independent environmental traffic flow variable n. The mag-
nitude of the theoretically derived power law exponent γ
is shown to correspond to the order of magnitude (≈1) of
(Stevens’) slope values of the generalized linear (log–log
transformed) representation of the (subjective) response
vs. (physical) stimulus. They were shown to be characteris-
tic for a large number of sensory modalities (e.g., Stevens
1957). A theoretical basis for the psychophysical laws was
derived by (Link 1992) (see Sect.2.5). An information theo-
retic approach was provided by Norwich (e.g., Norwich and
Wong 1997).
In what follows, we continue in Sect.2 with a brief over-
view on aspects of different WL measures relevant for the
present work. We introduce our study design in Sect.3 and
describe in Sect.4 the theoretical background of our mental
workload model with logistic and power law WL/TL char-
acteristics for parameter prediction and regression-based
parameter estimates. In Sect.5, we present our experimen-
tal results which are discussed in Sect.6 with regard to the
theoretical predictions. Finally, in Sect.7, we draw conclu-
sions and outline further research. In Appendix A1, we pro-
vide tables with the detailed experimental (pre-processed)
data for each participant, separated for experimental (traffic)
scenarios, followed by A2 with mathematical details for the
derivation of the theoretical model equations.
2 Mental workload andmeasures for(quasi)
real‑time applications
For the discussion of our results in Sect.6, we will briefly
address some aspects of mental workload, different subjec-
tive and objective WL measures which are relevant for the
present work with focus on online (real-time) capabilities
(ISA, ATWIT/WAK, SWAT, HR/HRV, EEG-DFHM), and
the psychophysics (power law) approach.
2.1 Mental workload
Quantification of mental workload constitutes one of the
main issues in cognitive ergonomics and human-factors
research. Like many concepts in psychology, there is no
singular agreed-upon definition or method for measuring
mental workload. Much more, it is assumed that successful
performance on a task or test requires cognitive resources,
which can be seen as mental workload. In other words, men-
tal workload is a theoretical construct referred to as “the
cost incurred by the human operator to achieve a particu-
lar level of performance (Hart and Staveland 1988). Simi-
lar definitions were given by (Kahnemann 1973; Wickens
and Hollands 2000), and (Xie and Salvendy 2000). Never-
theless, its quantification contributes to the evaluation of
human–machine systems, estimation of the appropriate-
ness of automation levels, and enhancement of interface
design. A good overview on different theoretical and practi-
cal aspects of workload with focus on transportation as our
major field of interest is given in (Hancock and Desmond
2001).
As mentioned above, for measuring mental workload
there are several methods available that can be categorized
in two groups: objective and subjective methods. Objective
methods rely upon quantification of performance or bio-
physiological data while the subjective methods consider
the subjective rating given by the performer. Although all
measurement methods aim to describe the relation between
task demands and subject’s ability to cope with them, sev-
eral investigations reported dissociations among methods’
results. A possible explanation might be that mental work-
load is a multidimensional concept that cannot be captured
in all its facets by a single method. Apart from the task
requirements, mental workload variations are caused by
individual characteristics such as habituation, actual pre-
condition, and coping styles (ISO-10075, 1991, 1996, 2004).
2.2 Subjective quasi real‑time measures
Several researchers suggested that the subjectively expe-
rienced workload is of particular importance when evalu-
ating subject’s state (Yeh and Wickens 1984; Sheridan
1980). Johannsen etal. (1979) stated that “if an operator
feels effortful and loaded, he is effortful and loaded”. The
most accepted subjective measure in ATC appears to be the
multidimensional NASA task load index (TLX) based on
questionnaires for capturing the different aspects constitut-
ing the experienced WL (Hart and Staveland 1988). NASA-
TLX data together with expert ratings and ISA self reports
(see below) were evaluated in a preliminary analysis of the
present experiment to study the WL effect of a non-nominal
event (Radüntz etal. 2019, see Sect.3.2) during the HitL
simulations. The main advantages of subjective methods are
the relatively low data acquisition effort and the high user
acceptance. Their main drawback is that they suffer from
subjective distortion. They are influenced by memory lapses
as the experienced workload took place at some time in the
past (NASA-TLX) and they are subject to social desirability
bias (Lehrer etal. 2010; Radüntz 2017). The questionnaire’s
items may not be readily understood or participants may lack
the ability to introspect. What is more, they do not allow for
fine-grained temporal sampling on the time scale of seconds
and can alter the current workload state (Radüntz 2017).
In the present work, our interest was focused on the com-
bination of the objective online communication TL measure
with a subjective WL measure appropriate for (quasi) real-
time data analysis of the simulator experiments. An early
subjective quasi real-time WL-assessment technique was
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
294 Cognition, Technology & Work (2022) 24:291–315
1 3
introduced by (Stein 1985): the Air Traffic Workload Input
Technique (ATWIT) using the seven-level WL Assessment
Keypad (WAK). Lee etal. in (2005) reported on analysis
of ATC-simulation ATWIT-WL data with nonlinear (sig-
moid) dependency of WL on traffic count (see below and
Sect.6.1).
Two established subjective self-report measures suitable for
near real-time application are SWAT (Subjective Workload
Assessment Technique) and the above-mentioned one-dimen-
sional ISA method. SWAT measures the three load dimen-
sions, time, effort, and stress, each with three levels (Reid
etal. 1989), while ISA monitors the experienced WL on a
one-dimensional five-level scale via online self reports in fixed
time intervals of a couple of minutes. In contrast to SWAT,
it minimizes possible additional WL (due to the reporting)
by not discriminating load dimensions (Brennan 1992; Jor-
dan 1992; Kirwan etal. 1997; Tattersall and Foord 1996). The
latter authors reported significant correlations of ISA ratings
with cardiovascular HRV and task performance, although the
primary task performance on a tracking task turned out poorer
during periods when ISA responses were required. Of course
this distortion certainly depends on the details of task and
reporting method (verbal, keypad, touchscreen). Girard etal.
adapted online ISA to a professional car driving simulator and
reported significant correlation of ISA-WL with dynamic traf-
fic density variation (Girard etal. 2005). The characterization
of the reported subjective load levels is listed in Table1:
Because the scale levels represent the subjective decision
of participants on the experienced load during task execution
the level differences may not be assumed to be equidistant. In
the theoretical model of Sect.4.1, we assume an equidistant
ISA scale so that any deviation from linearity is included in
the nonlinearities of the model equations. In a recent pub-
lication, we provided evidence for the logistic dependence
of ISA-WL on the environmental traffic load variable n and
derived a linearized ISA-WL-sensitivity index for subject
clustering (Fürstenau etal. 2020). The subjective index was
successfully applied for the validation of the neurophysio-
logical DFHM WL index (Sect.2.4; Radüntz etal. 2020a, b).
Our logistic model-based data analysis agreed with results of
Lee etal. (2005) and Lee (2005) based on ATC simulation
with dynamic traffic variation. They reported on results of
logistic WL data fits based on a heuristic sigmoid function
dependent on aircraft count within en-route sectors, with
significant four-parameter estimates of ATWIT-based sub-
jective WL measurements using the seven-level scale of the
WL Assessment Keypad (WAK, see above (Stein 1985)).
2.3 Psycho‑physiological measures heart rate
andhr‑variation
The analysis of bio-signals as objective measures (see also
Sect.2.4) offers the possibility to continuously determine
mental workload. They do not interfere with participant’s
current workload state as they can be obtained on-the-fly
during task execution. Their main issue is that user accept-
ance may be impaired because of the complexity of the reg-
istration system. However, recent developments in mobile
sensor technology promise small, lightweight, and wireless
systems (Radüntz 2017). Bio-physiological data include,
among others, cardiovascular biomarkers which are easy to
assess and were frequently used to analyse cardiovascular
activity under a wide range of experimental conditions (Kar-
avidas etal. 2006; Lehrer etal. 2010). The heart rate (HR)
and the heart rate variability (HRV) are the most prominent
biomarkers. Recently, Vanderhaegen et.al (2020) reported
on an experiment that showed synchronization between
dynamic events with heart beats and its impact on non-con-
scious errors in control.
In most cases, HRV is characterized in the frequency
domain by means of various spectral features. According to
the definitions by (Mulder etal. 2004), the frequency range
can be categorized in three bands: the low-frequency (LF:
0.02–0.06Hz), mid-frequency (MF: 0.07–0.14Hz), and
high-frequency (HF: 0.15–0.4Hz) bands. It was observed
that under mental load the total spectral power decreased,
whereby the spectral power between 0.02 and 0.20Hz was
particularly affected and contributed about 80% to the total
spectral energy (Mulder and Mulder 1981).
Basic research on HRV as WL measure for adaptive
automation was investigated by (Prinzel etal. 2003) with
a tracking task, together with EEG (see Sect.2.4) and
event-related potentials. Lehrer etal. (Lehrer etal. 2010)
reported an increase of association between self-report
Table 1 ISA workload categories after (Kirwan etal. 1997)
Level WL Heading Spare Mental
Resources Description
5 Excessive None Behind on task; loosing track of the full picture
4 High Very Little None essential tasks suffering. Could not work at this level very long
3 Comfortable busy pace Some All tasks well at hand. Busy but stimulating pace. Could keep going continuously at this level
2 Relaxed Ample More than enough time for all tasks. Active on tasks less than 50% of the time available
1 Underutilized Very Much Nothing to do. Rather boring
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
295Cognition, Technology & Work (2022) 24:291–315
1 3
scale (using NASA-TLX) given immediately after each
5min task and both expert ratings of task load and task
performance in a flight simulator by means of cardiac
data. We recently reported on analysis of HR and HRV
measures within the present simulator experiment where
we aimed at clarifying their inherent timescales (Radüntz
etal. 2020a, b).
2.4 Neurophysiological (EEG‑based) measures
The spectral power of EEG oscillations in different fre-
quency bands (specifically α (4–7Hz), β (8–13Hz), θ
(14–30Hz) may be linked to different levels of workload
by means of analysis of variance (ANOVA) (e.g. Lei and
Roetting 2011; Aricó etal 2018). The potential of an EEG-
based task engagement-index (based on the power ratio β/
(α+θ) recorded from four scalp sites, 40s moving average,
2s clock rate) within the context of adaptive automation was
demonstrated by Prinzel etal. by means of a laboratory type
multi-attribute cockpit-instrument tracking-task simulator
experiment, using ANOVA for quantifying the significance
of the engagement level (Prinzel etal. 2003). The impor-
tant artifact rejection was based on a pre-set threshold volt-
age which for real-world applications of course would not
be sufficient. Meanwhile, classifiers are increasingly used
for the separation of workload levels. In previous publica-
tions, we have described the development and validation of
the new DFHM WL index using a support vector machine
classifier (based on frontal α-band and parietal θ-band pow-
ers), performed under laboratory conditions with standard
task load batteries. Once calibrated for discriminating low,
medium, and high WL levels, it was shown to require no
retraining of the machine learning algorithm, neither for
new subjects nor for new tasks (Radüntz 2016, 2017). For
the present experiment, we used a commercial 25 active-
electrode system (g.tec Ladybird) with 500Hz sample rate
and 0.5–50Hz bandpass. The corresponding data from the
present model-based data analysis showed the objective
DFHM index to provide significant correlation with control-
ler’s subjectively experienced self rating ISA-WL measure
under traffic load variation (Radüntz etal. 2020a, b). For
testing the DFHM-WL index sensitivity, the participants in
this analysis were separated into two groups (low and high
WL sensitivity) according to their individual linearized WL-
sensitivity parameters that were formally derived from the
logistic ISA characteristic of the subjective self-report meas-
ures. Fürstenau etal. (2020). In Sects. 6.2, 6.3, we briefly
address the potential of extending the resource limitation-
based logistic and power law model approach to the new
DFHM-WL index measure, by means of regression-based
parameter estimates.
2.5 Psychophysics ofMental Workload
Despite the fact that subjective WL measures are widely
accepted and used, there have been very few studies exam-
ining their methodological viewpoint. Based on laboratory
experiments with standardized cognitive tasks (Gopher
and Braune 1984; Gopher etal. 1985) proposed a scal-
ing approach that can be traced back to the psychophysi-
cal measurement theory of Stevens (1975). Psychophysical
research aims to describe the relationship between changes
in the amplitude of a physical stimulus (e.g. brightness,
loudness) and the subjective perception of these variations.
The classical Weber–Fechner law assumes a logarithmic
relation between physical stimulus
S
and subjective percep-
tion
P
=cln
(
SS
t)
, with an experimentally determined con-
stant
c
and a stimulus threshold
St
that denotes the intensity
of the stimulus at a state with no perception (Buntain 2012).
An improvement was introduced by Stevens (1975). In Ste-
vens’ law, the sensation magnitude is a power function of
stimulus intensity and the corresponding generalized linear
curve (double logarithmic scale) is described by the constant
b and Steven’s exponent γ (slope or sensitivity in log–log
scale) that is characteristic for the type of stimulus.
It is valid also for the stimulus–response transfer between
sensor input (stimulus amplitude) and sensor neurons firing
rate (action potential) (e.g. Birbaumer and Schmidt 2010). The
power law exponent γ with a typically magnitude of the order
of 1 was determined for a large number of different modalities
(e.g. brightness, loudness, apparent length) to adjust the curve
to the different psychophysical functions. Steven’s law was
derived from an information theoretic approach with P ~ per-
ceived sensory (Shannon) information by Norwich etal. (1987),
Norwich and Wong (1997). Within this context, it represents
an approximation for lower amplitude stimuli with prolonged
sampling time, while the Fechner law represents an approxima-
tion for the large amplitude brief stimulus duration. With regard
to workload, Gopher etal. in (1984) argued that, … “if the
human information processing system can be assumed to invest
… hypothetical processing facilities to enable the performance
of tasks then subjective measures can be thought to represent
the perceived magnitude of this investment, in much the same
way that the perception of …” a physical stimulus is changed
with variation of its magnitude. Gopher etal. based their formal
power law relationship on the measured average values across
the sample of 55 participants of perceived load for each of 21
single and dual-task conditions of a task load battery, with tasks
guided by Wickens’ multiple resources paradigm (e.g. Wickens
and Hollands 2000). In contrast to a standard psychophysical
(stimulus–response) experiment, in their WL experiment, there
existed no a priori physical quantity (e.g. brightness or sound
(1)
ln (P)=ln (b)+𝛾ln (S)
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
296 Cognition, Technology & Work (2022) 24:291–315
1 3
pressure) that induced the subjective judgement, and that would
allow to derive the two parameters (γ, b) of the power law func-
tion (1) through regression analysis. Instead, they derived a
physical stimulus scale by means of the amount of (Shannon)
information attributed to the task load battery.
Recently, Bachelder and Godfroy-Cooper (2019) reported
on the application of the psychophysics power law to the
analysis of a pilot workload estimation simulator experi-
ment. They used a flight compensatory tracking task with
Bedford hierarchical unidimensional WL scale (a modified
Cooper-Harper rating scale) designed to identify opera-
tors spare mental capacity, while completing the task. The
physical stimulus S determining WL in Eq.(1) was derived
from the measured standard deviations of control error rates.
Theoretically predicted Stevens exponents of different tasks
were in the range 0.24 γ 0.41 and compared favorably
with those obtained from regressions of the data using the
power law (1): 0.21 γ 0.37, i.e. the order of magnitude
was comparable with those of the classical psychophysics
experiments.
A basic theoretical foundation for the power law was pro-
vided by Link with the stochastic brain wave discrimina-
tion theory (Link 1992) that allows for formal derivation
of psychophysical laws. Starting point was the probability
for reaching a decision threshold through random sam-
pling of the difference between stimulus and referent waves
that defined a logistic response function with exponential
dependence on wave amplitude difference and threshold.
Stevens’ power law was derived from sensation matching
by combining the two corresponding logistic functions. The
ratio of two normalized subjective response thresholds AS/AP
relate two simultaneously measured sensations with logis-
tic response probability functions. The product of this ratio
with the log(normalized sensation of physical stimulus S/S0)
equals the log(normalized subjective response P/P0) in the
generalized linear form of Stevens law (Eq.(1); S0 = stand-
ard stimulus). Based on the cognitive resource limitation
hypothesis as our theoretical starting point (Sect.4), we
use a comparable formal procedure for the derivation of
the ISA(RC) power law, however, in the present approach
through combination of the discrete logistic ISA(n)-WL
response and objective RC(n) task load stimulus charac-
teristics, with the variables assumed as statistical means
from averages across a sufficiently large random sample of
participants.
3 Experiment
Details of our experimental setup and procedures together
with initial results were provided in previous publications
on the validation of the new neurophysiological DFHM WL
index, with different subjective and objective WL measures
as reference (see Sect.2) (Mühlhausen etal. 2018; Radüntz
etal. 2019). Here, we give a brief overview with details
relevant for the validation of the power law WL index
only, based on the combination of ISA-workload data and
the ATCo’s frequency of radio calls with pilots (RC, calls
/ h). The experiment was designed within a collaboration
between the Federal Institute for Occupational Safety and
Health (BAuA) in Berlin and the Institute of Flight Guid-
ance of the German Aerospace Center (DLR) in Braunsch-
weig. Simulation experiments with data acquisition were
performed at the Air Traffic Management and Operations
Simulator (ATMOS) of the DLR. The investigation was
approved by the local review board of the BAuA and all
procedures were carried out with the adequate understanding
and written consent of the participants.
3.1 Procedure andsubjects
Every subject completed eight simulation scenarios in rand-
omized order within two consecutive half days and commu-
nicated online with pseudo-pilots who simulated the cockpit
crews, each one responsible for several aircraft (AC).
Our sample consisted of 13 approach controllers, 3 tower
controllers, and 5 employees of the DLR that exhibited ade-
quate expertise to handle the arrival management simulation
and interact with the pseudo-pilots. In total, we had N = 21
subjects between the ages of 22 and 64years (2 female, 19
male, mean age 38 ± 11) with different work experience who
came from different airports and were familiar with different
work positions.
3.2 Experimental design andworkload assessment
The experiment was conducted for investigation of workload
effects under different task-load levels j = 1,…,8 in a stand-
ard approach sector radar work environment. The load levels
were realized through four different traffic flow conditions
nj (25, 35, 45, and 55 aircraft AC/h) and a dichotomous pri-
ority-flight request event e = 0, 1. The combination of both
independent variables led to eight simulation scenarios (8
scenarios: j = 1, …, 4 without event e = 0 and j = 5, …, 8 with
priority event e = 1).
Radio communication between ATCo’s and pilots rep-
resents a major contribution to the total task load, besides
monitoring the traffic on the radar display (traffic count
n) for anticipating possible separation conflicts (Manning
etal. 2001; Averty etal. 2004; Djokic etal. 2010; Cor-
ver etal. 2016). Because communication (task) load under
nominal conditions increases with traffic count, it seemed
appropriate to use a one-dimensional WL measure for the
experiment. Generation of traffic was realized by means of
well-trained pseudo-pilots in a separate room with com-
puter systems for controlling the simulated pre-defined air
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
297Cognition, Technology & Work (2022) 24:291–315
1 3
traffic according to the clearances via the simulated radio
connection to the ATCo at the approach radar work place.
Registration of the start and stop times of ATCo’s radio
calls provided time series that allowed to derive for the
eight scenarios the average radio call duration (RD/sec-
onds) and moving averages as well as the average across
the whole scenario of the frequency of radio calls (RC /
calls per hour).
Participants periodically judged their subjectively expe-
rienced WL in fixed time intervals of 5min by means of
the Instantaneous Self Assessment (ISA) self-report method
(Brennan 1992; Jordan 1992; Kirwan etal. 1997). Their
judgement based on an one-dimensional five-level integer
scale with values corresponding to (1) under-utilized, (2)
relaxed, (3) comfortable, (4) high, and (5) excessive (for
details see Sect.2.2). The realization by means of a touch-
screen for selecting the experienced scale level allowed for
minimum distortion (Tattersall and Foord 1996, Sect.2.2).
According to prior information from experts familiar with
the selected approach sector, for nn1 = 25 AC/h subjects
were expected to experience low load, while n2 < nn3 = 45
AC/h was the standard operating range with n3 = nc = sector
capacity) with high load. nc as prior knowledge was also
derived theoretically from the average separation minimum
of given traffic mix (3.1nm/AC) and average approach
speed of 140 kts. The highest traffic flow (n4 = 55 AC/h)
exceeded the realistic maximum traffic nc and served for
driving the load over the acceptable limit according to
experts comments.
Scenarios without priority event (e = 0) had a duration of
20min with four ISA reports, whereas scenarios including
the priority event “sick passenger on board” (e = 1) at simu-
lation time tS = 10min took 25min and contained five ISA
reports. For the theoretical modeling and data analysis, we
used as dependent variables the scenario means < ISA > (nj)
and < RC > (nj) calculated over the whole time series as WL-
rating and TL-value estimate, respectively, for each partici-
pant in the eight scenarios. Tables with pre-processed raw
data and results for individual participants are provided
in our previous publication (Fürstenau etal. 2020) and in
Appendix1 for completeness. In what follows, we restrict
the theoretical predictions, regression analysis and discus-
sion to the means across the 21 subjects.
4 Theory
In this section, we derive a theoretical psychophysical power
law ISA(RC) with exponent γ from the parametric represen-
tation of communication load RC(n), and WL self-report
ISA(n), with asymptotic upper limits ISAu, RCu as prior
information. With suitable normalization and transforma-
tions (S(RC), P(ISA)) into a generalized linear relationship
yP ~ γ yS we obtain a formal equivalence to Stevens’ law
(Eq.(1)), with yS ~ ln(S), yP ~ ln(P).
Starting point for our theoretical model was the assump-
tion of cognitive resource limitation (Kahnemann 1973;
Wickens 2002). The dynamics of growth of a population
or magnitude of a corresponding continuous variable that
increases with time t through consumption of a limited
resource may be formalized through the Verhulst differential
equation with the logistic (sigmoid) function as solution (see
Appendix A2). By replacing the usual time variable by the
independent environmental traffic load variable n, we used
this function as theoretical model for the characteristics of
the measured averages < < > > across the participant sam-
ple of the scenario means of subjective < ISA > (n) and rate
of radio calls < RC > (n) [calls/h]. The reported subjective
value ISA(n) WL level is assumed to measure the fraction
of limited overall cognitive resources (attention, processing,
memory) required for the specific task RC(n). In what fol-
lows, we will use I(n), R(n) where appropriate.
4.1 Logistic ISA(n) model
The logistic resource limitation approach for prediction and
regression-based estimates of ISA(n) model parameters
was used for deriving a linearized WL-sensitivity index
in Fürstenau etal. (2020). It allowed for subject cluster-
ing within the neurophysiological DFHM index validation
(Sect.2.4, Radüntz etal. 2020a, b). A comparable logistic
model approach was used also by Lee etal. for analysis of
ATC-simulation WL data using the 7-level ATWIT method
(Lee 2005) and by (Averty etal. 2008) for formalizing
ATCo’s decision analysis in the context of collision risk
judgement. Main feature is the asymptotic approach to an
upper WL boundary.
For analyzing the measured ISA data, we used prior infor-
mation for the detailed design of the logistic workload char-
acteristic to be fitted to the experimental data (see Sects. 2.2,
3.2). On one hand, prior knowledge concerns the selected
traffic flow range 25 n 55 (AC/h) to be handled by the
controllers and on the other hand, the ISA scale. The latter
by definition is limited to the range between ISA: = Id = 1
and Iu = 5 with five integer values 1 I(n) 5. In the most
simple approach, this leads to the assumption of constant
minimum and maximum ISA levels of ISA(n): = I(n) = Id = 1
for 0 ≤ n ≤ 25 = underload, and Iu = 5 for n ≥ 55 = excessive
load. If a linear increase is assumed in between, with slope
a ≤ (5–1)/(55–25) = 0.13 (AC/h)1, this yields as intersection
I(n = 0) = 1–25 a = − 2.33. In reality, an idealized linear I(n |
a, b) characteristic would be different for different individu-
als because of inter-individual variation of task load sensitiv-
ity and transition to underload and overload (see Fürstenau
etal. 2020). Consequently, a random sample of participants
would generate distributions with density functions for slope
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
298 Cognition, Technology & Work (2022) 24:291–315
1 3
a (sensitivity > 0) and intersection b (both negative and posi-
tive values possible). By assuming a variable n0n1 = 25 for
the underload transition, we get b − 2.33, and with a > 0,
n0 > 0: − 2.33 ≤ b < 1.
For a more realistic model of the average ISA ratings,
we refer to the above-mentioned standard formalism for
resource limited growth and assume asymptotic conver-
gence of lim I(n > > n4 = 55) = Iu to be modeled by a logis-
tic (sigmoid) function:
With shift parameter μ = ν ln(k), k = Iu/Id − 1 and scal-
ing coefficient ν for the convergence towards the upper
and lower asymptote. ν also characterizes as sensitivity
index the maximum slope I = dI/dn = Iu/4ν at inversion
point n = μ with I(μ) = Iu/2). For the nominal traffic (e = 0),
we have k = 4 and μ = ln(4) ν (for mathematical details see
Appendix A2). As initial guess, we select for e = 0 the shift
parameter value μ: = μt: = 35 AC/h, because according to
domain experts a priori information, it corresponds to
the center between underload n1 = 25 and sector capacity
limit n3 = nc = 45, representing the optimum (nearly linear)
operational range for the given conditions, sufficiently far
away from the nonlinear sections (see Fig.1). A reason-
able uncertainty value may be selected as |δμt|= 5, i.e. half
the distance to the boundaries. As shown in Fig.1, the
characteristic features for the nominal case (e = 0, solid
curve) are the predicted effective ISA range between
approximately 2 and 3.5 and the only weak nonlinearity
for the given load variable range 25 n ≤ 55 AC/h, with
slope value I’(n = μ: = 35) ≈ Iu /4ν = 0.0495 (AC/h)−1(i.e.
significantly smaller than the initial rough estimate) For
comparison with other WL measures and derivation of
the power law, we define the normalized ISA metric
pI = I(n)/Iu through division by the upper asymptotic
value Iu. Via definition of the transformed ISA variable
P = p/(1–p) = I(n) / (IuI(n)), we arrive at the exponen-
tial dependence P(n) = 1/k exp(n/ν). Taking the logarithm
transforms this exponential characteristic into the general-
ized linear model y(n) = ag n + bg with parameters ag = 1/ν,
bg = − ln(k):
For the nominal case (e = 0) with μt = 35 AC/h (= n2,
operational traffic), the theoretically predicted slope
value (WL sensitivity) is obtained as agt = 1/νt = ln(4) /
μt = 0.0396 (AC/h)−1 or μt = 25.25 AC/h, and intersection
bgt = − μt/νt = − ln(4) = − 1.3863.
(2)
I
(n)=
I
u
1+exp
{
n𝜇
𝜈
}
=5
1+kexp
{
n
𝜈
}
(3)
y
p(I(n)) =ln[P]=
n𝜇
𝜈
=
1
𝜈
nln(k
)
We expect any effect of the priority request in simula-
tion runs j = 5–8 to generate an increase of slope of yp(n,
e = 1) from the nominal value (1/νe > 1/ν or νe < ν), how-
ever, only for traffic load larger than a threshold value nx,
i.e. nnx > underload traffic n1. This generates an intersec-
tion between the e = 0 and e = 1 sigmoids at nx defining a
critical threshold for onset of the priority effect (bifurca-
tion of e = 0 into separate e = 0, e = 1 characteristics for
nx > n1, with Ix > I1 and I(e = 1) > I(e = 0) for n > nx).
Basically, for the non-nominal (e = 1) simulations,
parameter estimates (μe, νe) have to be determined by two-
parameter (ke, νe) regression of the experimental data using
model Eqs. (2) or (3) due to lack of prior knowledge on the
magnitude of the WL effect of the priority event (in contrast
to e = 0). However, a one-parameter model (like for e = 0)
may be derived by means of a plausibility argument (prior
knowledge) for the intersection coordinate (nx, Ix) between
e = 0 and 1 characteristics that in turn allows for deriving a
relation between μe (or ke) and νe: μe(νe, nx) or kee, nx). For
the non-nominal scenarios (e = 1), the shift parameter μe is
derived as (for details see Appendix A2)
A prior estimate of nx may be obtained with reference to
the multiple resources theory (Wickens 2002). The nomi-
nal traffic management task and the major part of addi-
tional decision-making due to priority request are both
(4)
e=nx
1
e
+𝜈eln(4
Fig. 1 Theoretical ISA(n) characteristics (Eq.(2)) for nominal (solid
curve, e = 0: μ = 35, ν(μ) = 25.2) and non-nominal scenarios (dashed
line, priority event, e = 1: νe = 20, nx: = 30, μe (νe, nx) = 33.9). Intersec-
tion point (nx, Ix) = (30, 2.3). Abscissa: independent traffic load vari-
able 0 ≤ n 100 / AC/h. Ordinate: ISA-WL with ISA(n = 0): = Id = 1
for e = 0, asymptotic limit I(n) = Iu = 5 for n > > nc = 45; for details see
text and Appendix2
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
299Cognition, Technology & Work (2022) 24:291–315
1 3
perception–cognition–communication tasks. The additional
task due to the priority request consists in checking for the
possibility of a direct route to final approach depending
on the traffic situation. Both nominal and priority flights
require traffic monitoring on the approach radar display and
communication with pilots, that use overlapping mental
resources. However, we may argue that the task of exclud-
ing a potential separation conflict for the changed routing
option generates additional WL only under higher traffic
load (n > nx), with nx between underload and operational
traffic (n1 = 25 < nx < n2 = 35 AC/h). Only small additional
mental resources and corresponding neglectable WL change
is expected for n < nx. Consequently, a plausible prior value
is nx:≈ 30 AC/h with (plausible) maximum nx-uncertainty
given by the n2n1 interval: δnx: = (n2n1)/2 = ± 5, yielding
δIx = ± 0.5 (error propagation including the independent
shift parameter (μ: = 35) uncertainty δμ: = ± 5). These esti-
mates based on domain experts prior knowledge allows for
deriving a plausible a-priori estimate for the bifurcation
point {nx, Ix} = {30, 2.25}. Figure1 depicts two theoreti-
cally predicted ISA(n) characteristics according to Eq. (2)
for the extended traffic flow interval 0 n ≤ 100 AC/h.
The solid line represents the nominal scenarios (e = 0)
with μ: = μt = 35 (ν(μt) = 25.2) (μt = inversion point, center
of the nearly linear range between underload n1 and nc = n4).
The dashed sigmoid shows an example with increased WL
sensitivity 1/νe (e = 1: νe = 20) with intersection at nx: = 30
and μe(νe, nx) = 33.9 < μ = 35, according to Eq.(4). For
n > nx, the sigmoid exhibits the predicted subjective WL
increase for e = 1, whereas for n < nx (underload range), the
priority scenarios are expected to follow the e = 0 cur ve (i.e.
dashed continuation to be ignored). The simulated traffic
range 25 ≤ n ≤ 55 covers the nearly linear section of the sig-
moid curves. This predicted quasi linearity was used in our
previous ISA data analysis (Fürstenau etal. 2020) for deriva-
tion of a linearized WL-sensitivity index (see Appendix2)
that was successfully applied to the analysis of the simul-
taneously monitored neurophysiological DFHM index (see
Sects. 2.4, 6.2, 6.3, Radüntz etal. 2020a, b) with regard to
participant clustering.
4.2 Logistic RC(n) model
Assuming a nearly linear increase of radio communica-
tion between ATCo and pilots with traffic flow n for small
RC (calls/h) (i.e. for small n < n1 R(n) ~ n with asymptotic
approach to the maximum Ru), the logistic R(n) character-
istic is given by
(5)
R
(n)=Ru
[
2
1+exp{n𝜌}1
]
With n/2ρ: = x, the normalized rate of radio calls R(n)
/ Ru: = s(n) may be written in short as tanh(x) (for math-
ematical details see Appendix A2). It is easily verified that
for n > > nc the dimensionless variable R(n)/Ru: = s(n) = 1.
If we introduce as prior knowledge an estimate of aver-
age radio call duration of TD ≈ 4s (see Sect.5.2), an
estimate for the asymptotic maximum number of calls
per hour may be obtained by Ru: = 3600 / (TD(ATCo) +
TD(Pilot) + TD(Pause)) ≈3600 / (4 + 4 + 1) = 400 calls / h.
Taking Ru: = 400 as prior knowledge, Eq.(5) turns into a
one-parametric model. A rough theoretical estimate for
the scaling parameter ρ may be obtained from a linear
extrapolation of the maximum slope at n = 0 as Δs /Δn = 1 /
2ρt yielding
𝜌t∶≈
nc/2 = 22.5 (see Appendix2, Eq.A2.11;
with Δs = 1, and Δn: = capacity limit nc = n3). The slope
at the inversion point (linearized sensitivity) is predicted
as 1 / 2ρ = 0.02 > 1 / 2ν = 0.01, i.e. larger than the WL
sensitivity.
Through normalization and logarithmic transformation,
the nonlinear characteristic (5) may be transformed into
a generalized linear model, comparable to yp(n) (Eq.3).
With the normalized and transformed radio calls variable
S = (1 + s) / (1 – s) = (Ru + R(n)) / (RuR(n), we arrive at
the exponential dependence S(n) = exp(n/ρ). Taking the
logarithm transforms this exponential characteristic into
the generalized linear form of the radio calls sigmoid char-
acteristic ys(n) = ln(S) = asg n + bsg or
with slope 1/ρ: = asg as RC task load sensitivity param-
eter and bsg = 0 (see Appendix A2 for details). The choice
of variable name S and index s indicates the usage of
the transformed RC variable as physical stimulus for the
(transformed) subjective ISA-WL variable P (for report of
subjective perception of the physical stimulus) according
to Eq.(1) (see following Sect.4.3).
In contrast to the ISA(n, e) curves with prediction (for
n > nx) of the non-nominal scenarios ISA(n, e = 1) > ISA(n,
e = 0), we may expect for RC(n) the inverse behavior: R(n,
e = 1) < R(n, e = 0). According to (Sperandio 1978) approach,
controllers under (suddenly) increased traffic load (in our
case the occurrence of a priority request as non-nominal
event with increased task load) prefer switching of control
strategy to standard procedures with global routing for most
AC, i.e. global approach sequence with pilots responsible for
controlling the standard separation distance. Consequently
for ATCos, control of the first AC in the AC sequence will be
sufficient, resulting in decreased RC(n) with corresponding
decrease of ISA-WL, and attention resources free for focus
on the priority event (see discussion in Sect.6). Because
our initial model assumption, RC(n = 0)) = 0 should be true
(6)
y
s(n)=ln(S)=
1
𝜌
n
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
300 Cognition, Technology & Work (2022) 24:291–315
1 3
for both e = 0 and 1 the intersection of both characteristics
is predicted at {nsx, Rx} = {0, 0}. Fig.2 depicts predicted
theoretical radio call rate (calls/h) characteristics for nominal
traffic (e = 0) and scenarios with non-nominal event (e = 1
with somewhat decreased TL sensitivity, i.e. increased ρe,
value selected as example):
4.3 Power law model forISA(RC)
The power law for the ISA(RC) characteristic may be
derived from the parametric representation [ISA(n), R(n)]
by introducing n(R) as obtained from Eq.(5), into Eq. (2)
(for details see Appendix A2). Using prior information on
upper (asymptotic) limits Iu = 5, RCu = 400 calls/h and lower
limits I(n = 0) = Id = 1, RC(n = 0) = 0 the normalized nonlin-
ear ISA(RC) characteristic p(s) with p = I/Iu, s = RC/Ru is
obtained as a two-parametric model (γ, k) with γ = ρ/ν and
μ/ν = ln(k) = − bg (see EQ. (3))
With k = 4 for the nominal case (e = 0), this is reduced
to a model with power γ as the single free parameter and
a theoretical estimate obtained from the stimulus–response
ratio γt: = ρt/νt = 22.5/25.25 = 0.89, i.e γ is predicted to be of
the order 1 as usually observed for psychophysics power law
exponents measured in classical stimulus–response experi-
ments ( e.g. (Stevens 1957; Link 1992; Bachelder and God-
froy-Cooper 2019) and references therein). As expected and
shown in the following Fig.3 for three examples (γ = 0.8,
(7)
p
(s)=
1
1+k
[
1s
1+s]
𝛾
1.0 and 1.2), all characteristics converge independently from
the single parameter γ to p = 0.2 (ISA = 1) for s = 0 (RC = 0),
and to p = 1 (ISA = 5) for s = 1 (RC = RCu = 400).
Like for ISA(n) the nonlinear power law Eq. (7) may
be transferred into a generalized linear relationship that is
obtained after transformation of p and s into the dimension-
less variables P(p) = p / (1–p) and S(s) = (1 + s) / (1 – s),
respectively, (for details see Appendix2):
with bs = bgt = − ln(4) and γ defining the slope of the
generalized linear (log–log) form yp(ys) of Stevens law
(Eq.1) corresponding to
P=bS𝛾
in linear coordinates with
b: = 1/k = exp(− μ/ν).
For our experimental scenarios j = 5…8 with additional
task load due to the non-nominal event e = 1, the inter-
cept bs = bgt = − ln(4) of the e = 0 scenarios is replaced by
the second free model parameter bse. The unknown shift
parameter μe (< μ) of the generalized linear characteris-
tic together with γe > γ defines a two-parameter power law
model with offset change bse < bgt = − 1.386 and an inter-
section with the nominal characteristic at Rx or sx, respec-
tively (for details see e.g. Eq. (A2.16) in Appendix2).
Again, like for ISA(n), it appears plausible that for e = 1
additional task load leads to ISA(RC)-WL increase only for
radio call frequencies RC > Rx = R(nx) (corresponding to
p > px and yp > ypx for n > nx). Rx characterizes the commu-
nication underload threshold. Based on our prior numeri-
cal prediction of parameters nx: = 30, ρt ≈ 22.5, νt = 25.3,
bgt = − ln(4), we may derive a rough theoretical prediction
(8)
yp=ln (P)=
𝛾
ln (S)ln(k)=
𝛾
ys+bs
Fig. 2 Plot of theoretical radio calls rate R(n) (Eq.5) with sensitiv-
ity parameter ρ = 23 (solid line: nominal traffic e = 0) and ρe = 25
(dashed line: priority event, e = 1,). Maximum slope with linear
increase at origin R(n = nx = 0) = 0. Asymptotic limit of calls per hour
for n > > nc, Ru: = 400 as prior information (for details, see text and
Appendix2)
Fig. 3 Theoretical power law characteristics p(s) for nominal case
(e = 0: k = 4) with normalized variables using Eq.(7), with γ = 0.8,
1.0, 1.2, from top to down. Abscissa: normalized radio calls rate
RC/Ru; ordinate: normalized WL ISA/Iu. For details see text and
Appendix2
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
301Cognition, Technology & Work (2022) 24:291–315
1 3
for the hypothesized intersection coordinates of the gener-
alized linear power law (8) of nominal (e = 0) and priority
event (e = 1) characteristics, to be compared with the exper-
imental results in Sect. 5.4 (for details see Appendix2):
{
R
x
,I
x}
=
{
R
u
tanh
(
n
x
2𝜌
)
,I
u
(
1+4 exp
[
n
x
𝜈
])}
or
{ysx, ypx} ≈ {nx/ρt, nx/νt – ln(4)} = {1.3, − 0.2}.
Like for non-nominal (e = 1) scenarios of ISA(n) in Sect.
4.1, we can also derive for the ISA(RC) power law charac-
teristic a generalized linear regression model with only one
free parameter by utilizing the prior estimate of the e = 0,
e = 1 intersection coordinate nx: = 30. Introducing into Eq.
(8), an expression for the offset bs(e = 1): = bse(γe) = ypxγe
ysx yields for the one-parametric non-nominal model
leaving γe as single free parameter of the non-nominal
model equation that is valid for ysysx (for details see Appen-
dix2). This means that corresponding to Fig.1 for the logis-
tic ISA(n) characteristics in linear coordinates, also the power
law characteristic exhibits a bifurcation of ISA(RC) at inter-
section coordinate Rx into separate branches for the nomi-
nal and non-nominal scenarios (i.e. for RC > Rx): ISA(RC |
e = 1) > ISA(RC | e = 0)). It should be kept in mind that all the
above theoretical predictions are valid only for the means of
a sufficiently large statistical sample of participants.
5 Experimental results
In what follows, we use the above theoretical characteristics
and numerical predictions for (nonlinear) regression analysis
of the experimental subjective ISA-WL and objective radio
calls communication (RC-TL) data with logistic and power
law models. This analysis is based on the set of scenario
means averaged across the 21 participants (< < ISA(nj) > > ,
< < RC(nj) > > (j = 1,…,8; see Appendix1for complete pre-
processed dataset). In contrast to the traffic flow n (AC/h)
as independent environmental load variable the measured
time series of radio calls between controller and pilots rep-
resents a resource limited controller activity with upper limit
Ru, well defined by simple considerations of available and
required communication time (see Sect. 4.2).
After presenting the experimental ISA(n) and RC(n)
results with regression analysis for scaling parameter esti-
mates ν and ρ in Sect.5.1 and 5.3, respectively, we focus
in Sect.5.4 on the correlation between ISA-WL and RC-TL
data. In what follows (where not mentioned otherwise), we
include as uncertainties for parameter regression estimates
(ν, ρ, γ) standard errors ε of means (= standard deviation /
N), with 95% confidence intervals CI = ε t, and Student’s
t(95%) ≈ 2.1 for N 1 = 20 degrees of freedom. Linear and
nonlinear (iterative) regressions were performed with the
Matlab® statistics toolbox using “fitlm” and “nlinfit”.
(9)
ype(
y
se)
=𝛾
e(
y
se
y
sx)
+y
px
5.1 Logistic < < ISA > > (n) characteristic
For the present purpose, we analyze the means across par-
ticipants with the generalized linear version of the logis-
tic model (Eq. (3)). We quantify the scaling (sensitivity)
parameter ν for the nominal (e = 0) scenarios through appli-
cation of the one-parameter model, using the theoretical
intercept bgt = − ln(4) = − 1.3863. The lower ISA scale
limit Id = 1 allowed for deriving the dependency between
slope and shift parameter μ = ν ln(4). The non-nominal
(e = 1) case with increased slope 1/νe (and consequently
ke, μe) requires a two-parameter estimate (νe, ke) due to
the a-priori unknown intersection Ide < Id(n = 0 | e = 0) = 1
of the non-nominal sigmoid. Both regressions provide an
experimental estimate for the predicted intersection at (nx,
Ix) between the e = 0 and e = 1 curves. The logistic fit model
for e = 1 neglects the small deviation originating from the
(expected) merging of the e = 0 and e = 1 characteristics for
n < nx. Figure4 depicts in semi-log coordinates the result of
fitting transformed ISA variable yp(I) = ln(p(n)/(1 – p(n))),
p = I(n)/Iu, with Eq. (3).
The slope parameter (± stderr) for e = 0 is estimated
as ag = 1/ν = ln(4)/μ = 0.0380 (± 0.0004) with T test
p(T = 110) = 1.7 10–6. It corresponds to ν = 26.32 (± 0.3) and
μ = 36.49. This result provides evidence that the theoretical
offset bgt = − ln(4) derived for the generalized linear logistic
model is in fact a good approximation for the e = 0 scenarios.
As expected, the two-parameter regression of the e = 1
group of simulations (with priority event) yields less pre-
cise parameter estimates (stderr): age = 0.0471 (0.0013)
or νe = 1/age = 21.231, wit h p(|T|= 37) = 0.0007; bge = − μe
/νe = − 1.670 (0.05), with p(|T|= 32) = 0.001. Nevertheless,
the CI(95%) in Fig.4 clearly separate the transformed logis-
tic < < yI > > (n) fits for the two factor-2 groups.
Through the inclusion of the theoretical intercept
bg: = bgt = − ln(4) as prior knowledge for e = 0, and two-
parameter regression (age, bge) for e = 1 the crossing coor-
dinates of the generalized linear fits confirm (for the par-
ticipant sample means) the minimum traffic flow n = nx as
underload threshold:
nx,ypx
=
(
bgebg
)
(
a
g
a
ge)
,agnx+bg
={31.2, 0.201
}
, and
through back-transformation Ix = Iu/(1 + exp(− ypx)) = 2.25,
in agreement with the theoretical predictions within the
given uncertainty (for details see Appendix2). Estimates
of uncertainty (sterr.) may be derived from those of the
above parameters through error propagation yielding: {δnx,
δypx} = {0.6, 0.03} and δIx = 0.013. i.e. the experimental
uncertainty δnx/nx ≈ 2% is an order of magnitude smaller
than the prior estimate (5/30 ≈ 0.2). So for the average
across participants, the experimental results confirm the
theoretical prediction that below threshold nx (see Sect.
4.1) the priority event induced additional task load does
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
302 Cognition, Technology & Work (2022) 24:291–315
1 3
not generate reporting of any additional workload, of
course with large inter-individual variation (as detailed in
(Fürstenau etal. 2020)).
5.2 Radio Call Duration < < RD > > (n)
Figure5 depicts the observed linear decrease of radio call
duration (RD, as mean over the 21 subject sample) with
increasing traffic flow. This result is in agreement with findings
of Djokic etal. (2010). According to these authors, the radio
frequency occupation time as determined by radio call rate
RC (frequency of radio calls, not to be confused with physi-
cal radio transmission frequency) and radio call duration RD
represents the communication load as significant factor deter-
mining the workload. They report an increase of perceived WL
with increasing overall frequency occupation time and with
decreasing RD. We will show below that this agrees with our
results with regard to RC(n) and ISA(RC). In terms of control-
ler strategy, reduction of call duration may be understood as
a method to reduce or stabilize workload in case of task load
increase, e.g. through increase of traffic (Sperandio, 1978).
From underload (25 AC/h) to overload (55 AC/h) RD
reduces from ca. 4 to 3.6s/call, i.e. a decrease of 10%,
independent of factor 2 (e = 0 or 1). This is consistent with
(Manning etal. 2001) who measured for en-route sector
radar control an average (± sterr) of 3 (± 1) s. Assuming the
same duration for the pilot response, the duration of com-
munication events (e.g. for pilots clearing request) is 7–8s.
From this number, we may derive an asymptotic upper limit
of radio call frequency as a rough estimate when we add a
minimum average interruption between ATCos calls of 1s.
With 2 × 4 + 1 = 9s, we obtain as maximum RCu = 3600 / 9
≈ 400 calls/h.
5.3 Logistic radio call‑frequency
characteristic < < RC > > (n)
The iterative logistic two-parameter fit (RCu, ρ) with Eq.(5)
of ATCO’s frequency of radio call (RC / calls/h) for both
factor-2 cases e = 0, 1 is presented in Fig.6.
The regressions exhibit a common quasi exponential
convergence of (e = 0, 1) towards RCu ≈ 400 h−1, precisely
sterr): RCu(e = 0) = 388 (± 10) and RCu(e = 1) = 401
12), that agrees with the theoretical prediction in the pre-
vious section. Within standard errors, parameter estimates
Ru3%) are the same. Also, scaling parameter estimates
ρ = 19.6 (± 0.98) ρe = 21.9 (± 1.1) are reasonably close to
the linearized theoretical prediction (ρt:≈ 22.5) in Sect. 4.2.
Only weak evidence is observed for a difference of scaling
parameters ρ, ρe between nominal and non-nominal sce-
narios (e = 0, 1, respectively) with measured relative sterr.
of ± 5%.
The evidence for a common asymptotic limit (400 h−1) is
tested with the generalized linear one-parameter (ρ) model
(6) using nor malized variables < < RC > > /Ru: = s, and
transformation S(s) (see Appendix2, Eq.A2.12) for a linear
regression as depicted in Fig.7.
The slope estimates (with sterr) with linear regression
are 1/ρ: = as = 0.0479 (0.0006) with p = 5 10–6 (|T|= 77),
ase = 0.0459 (0.0004) with p = 2 10–6 (|T|= 105). Standard
Fig. 4 Transformed ISA measurements (participant sample means
of the four scenario averages for e = 0 (j = 1–4: circles) and for e = 1
(with priority event, j = 5–8, crosses). Abscissa: traffic load n (air-
craft / hour); ordinate left: log(natural) of transformed ISA, right: ISA
scale. Solid lines: linear regressions with 95% confidence intervals
(dashed) using generalized linear logistic model with one-parame-
ter regression (ν, Eq.3) for e = 0 scenarios, and with two-parameter
regression (μ, ν) for e = 1. Intersection of e = 0, 1 lines observed at
(nx, yIx) ≈ (31, − 0.2)
Fig. 5 Radio call duration RD(n) (ordinate) as dependent on traffic
flow n (Abscissa). Measured scenario mean values j = 1–8, each aver-
aged over the 21 subjects sample, separated for factor 2 (e = 0: crosses
j = 1–4, nominal traffic; e = 1: squares j = 5–8, with priority event).
Least squares fits: solid/dashed lines for e = 0/1
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
303Cognition, Technology & Work (2022) 24:291–315
1 3
errors ≤ 1% and T test suggest to reject the 0-hypothesis, i.e.
within the 95% CI a significant effect of the priority event
leading to reduced radio call rate is observed.
5.4 Power Law Characteristic
of < < ISA > > (< < RC > >)
The ISA(RC) power law (Eqs.7, 8) was derived from the
parametric representation {R(n | ρ), I(n | ν)} (for details see
Appendix2). By eliminating n, it provides the direct depend-
ence of the subjective ISA-WL response on objective com-
munication task load (RC-TL) through the exponent γ. With
ν and ρ estimates in Sects. 5.1 and 5.3, we can predict the
power law exponent via the theoretically derived ratio γ =
ρ/ν of the measured logistic parameter values for compari-
son with the direct estimate of γ (independent of n) using
Eqs. (7, 8), and with the theoretical estimate in Sect. 4.3.
The numerical estimates are collected in Table2, separated
for nominal/non-nominal scenarios, γ and γe, respectively.
A significant increase is observed for the priority event sce-
narios γe (e = 1) as compared to γ(e = 0). This means that the
sensitivity (= slope) ag = 1/ν of the transformed subjective
ISA(n)-WL characteristics increases significantly more for
the priority scenarios than slope asg = 1/ρ of the transformed
objective communication variable R(n).
The nonlinear (iterative) LSQ
fit < < ISA > > (< < RC > >) with model Eq. (7) of the
eight measured scenario means, each averaged over the par-
ticipants and separated for factor 2 (e = 0, 1) is depicted in
Fig.8.
In normalized coordinates, the s(n) = R(n)/Ru measure-
ment range covers 0.5 s ≤ 0.9 with p(n) = ISA/Iu range
0.38 ≤ p 0.68 which may be compared with the theoreti-
cal prediction in Fig.3. Like ISA(n) also ISA(RC) exhib-
its a significant increase for priority event scenarios (e = 1,
dashed line) as compared to the nominal case (solid line),
partly due to the inverse behavior of the calls vs. traffic flow
RC(n) in Fig.6 and 7. With the (k, γ) parameter estimates
(e = 0: {4, 0.792}; e = 1: {5.28, 1.025}), the measured cross-
ing coordinates are calculated as {Rx, Ix} = {214, 1.96} with
standard errors of the order 2%. These values are close to
the low traffic underload region, in reasonable agreement
with the theoretical prediction {Rx, Ix} ≈{233, 2.3} (see
Sect.5.1 and Appendix2, Eq.A2.18). For comparison, the
linear regression of the transformed yP(p) vs. yS(s) data (with
the 95% confidence intervals) with the generalized linear
model Eq. (8) is depicted in Fig.9.
The one-parameter fit estimate of slope γ (± stderr)
for the nominal scenarios e = 0 (with theoretical value
k: = kt = 4, intercept bs: = − ln(k) = − 1.386) is obtained as
γ = 0.7933 (0.011; t = 69.9, p = 6.4 10–6). For the non-nomi-
nal scenarios (e = 1), the two-parameter fit yields: γe = 1.025
(0.069); t = 14.7, p = 0.046; bse = − ln(ke) = − 1.668 (0.132);
t = − 12.6, p = 0.006, i.e. ke = 5.302, with somewhat reduced
confidence as depicted in Fig.9. The values confirm the
above results of the iterative NL regression with sufficient
significance according to t tests within 95% CI. Introducing
Fig. 6 Frequency of ATCos’ radio calls for the eight scenarios
RC(nj), j = 1–8, separated for factor 2 (e = 0: circles, j = 1–4; e = 1:
crosses, j = 5–8) represented by scenario means averaged across the
21 subjects sample. Nonlinear regressions based on two-parametric
(RCu, ρ) logistic Eq.(5) with RC(n = 0) = 0
Fig. 7 Frequency of ATCos’ radio contacts for the eight scenarios nj,
j = 1–8, separated for factor 2 (e = 0, j = 1–4, circles); e = 1, j = 5–8,
crosses)). Ordinate ys(n): transformed RC variables of normalized
radio call rates R(nj)/Ru (scenario means averaged across partici-
pants). Linear regressions (solid lines) based on one-parametric (scal-
ing ρ) generalized linear (log-lin) form of logistic model (Eq.6) with
Ru: = 400 as prior knowledge. Dashed/dotted lines: 95% CI for e = 0/1
condition
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
304 Cognition, Technology & Work (2022) 24:291–315
1 3
these parameter estimates into the intersection equations
for the fit parameters (Appendix2, Eqs.A2.18, A2.19) pro-
vides the bifurcation coordinates in transformed double-log
coordinates {ysx, ypx} = {1.216, − 0.422} corresponding to
{Rx, Ix} = {217, 2.0}, in agreement (within given uncertain-
ties of 2%) with the above results of the nonlinear fit. It
also agrees reasonably well with the rough theoretical esti-
mates obtained with the a priori assumptions in Sect.4.3
(nx: = 30, ρ: = ρt = 22.5), yielding {ysx, ypx}t = {1.33, − 0.20}.
By means of the experimental estimate nx = 31.2 (± 0.6) in
Sect.5.1 (i.e. uncertainty reduced by factor 10 as com-
pared to the prior guess) and a relationship for the inter-
cept bse(ν, νe, ρe, nx) (Eq.A2.20, Appendix2), we obtain a
one-parameter fit with Eq. (9) also for the priority scenarios
(e = 1), yielding γe = 1.058 (0.016); t = 65.6, p = 7.8 10–6, i.e.
Table 2 Comparison of theoretical predictions with experimental parameter estimates
Column 2, 3: Logistic parameter estimates for yp and ys vs. traffic flow n (from separate one- and two-parameter regressions with generalized lin-
ear (log-lin) model for e = 0, 1, respectively). Column 4, 5: Comparison of power law exponent γ = ρ/ν (from logistic parameters) with indepen-
dently estimated γ using nonlinear and generalized linear model yp(ys) (rel.sterr. < 2% for 1/ν and ≈ 1% for ρ). Last row: intersection coordinates
of e = 0, 1 characteristics. For details, see text
Parameter estimate
(sterr) ν
log-lin model Equ.(3)ρ
log-lin model Equ.(6)γ
power lawmodel
Equ.(7) nonlin.
regression
γ
log–log power law
model Equ. (8), lin.
regression
γ
T-testp(T)
Theory (e = 0) μt/ln(4) nc/2 ρt/νt (ypx + ln(4))/ysx
μt: = 35, nc = n3= 25.25 = 22.5 = 0.89 = 0.89
Nominal Scenarios (e = 0) 1-param. fit 26.3 (0.3) 20.9 (0.3) 0.79 (0.01) 0.79 (0.01) 6.4 10–6 (70)
Priority Scenarios (e = 1)
2-parameter fit 21.2 (0.6) 1.03 (0.03) 1.03 (0.07) 0.046 (15)
1-parameter fit 21.8 (0.2) 1.06 (0.02) 7.8 10–6 (66)
e = 0/1-Intersection {nx, Ix} = {nx, Rx} {Rx, Ix} = {ysx, ypx} =
Theory {30, 2.3} := {0,0} {233.1, 2.3} {1.33, − 0.2}
Experiment (sterr) {31.2 (0.6), 2.3 (0.3)} {214 (4), 1.96
(0.04)} {1.2, − 0.42}
Fig. 8 < < ISA > > vs. < < RC > > scenario means (j = 1–8) averaged
across participant sample together with model-based nonlinear fit
(Matlab NLINFIT, using Eq.7). Separated for e = 0 (circles, j = 1–4,
solid regression line) and e = 1 (crosses, j = 5–8, dashed regression
line). Power law fit parameters (k, γ) with standard errors. Intersec-
tion coordinate of e = 0, 1 curves observed at {Rx, Ix} ≈ {215, 2}. For
details, see text and Appendix2
Fig. 9 Normalized, transformed (yP(p) vs. yS(s)) scenario means (j = 1
–8) < < ISA > > (< < RC > >) averaged across the 21 participant sam-
ple together with model-based generalized linear (log–log) fit (using
Eq. (8), solid lines), separated for factor 2. (e = 0: j = 1–4, circles,
1-parameter fit (γ), dashed lines: 95% CI; e = 1: j = 5–8, crosses, two-
parameter fit (γe, bse) dotted lines: 95% CI). For details see text and
Appendix2
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
305Cognition, Technology & Work (2022) 24:291–315
1 3
a significantly improved confidence. Table2 summarizes
the results of the model-parameter estimates based on the
nonlinear and generalized linear characteristics fitted to the
scenario means averaged across the 21 subject samples.
6 Discussion
Based on the cognitive resource limitation hypothesis and
prior knowledge (domain experts, WL, and TL scales),
logistic two-parameter models (shift, scaling) were designed
for theoretical parameter prediction and regression-based
parameter estimates of the experimental subjective ISA-WL
and objective communication (RC-TL) data. Traffic flow n
(aircraft per hour entering the approach sector) served as
(environmental) independent load parameter (four levels of
traffic load) that defined the scenarios in the human-in-the-
loop simulation experiments of approach traffic control. A
non-nominal event (priority request, e = 1) was hypothesized
to increase WL measures at higher load levels (n > nx > under-
load n1). For nominal traffic load scenarios (e = 0) pr ior
knowledge and simple communication time considerations
allowed to derive asymptotic upper scale limits for normali-
zation of dependent variables (ISA, RC) and simplification
of model equations to one free (scaling) parameter (νt and ρt)
for ISA-WL and RC-TL, respectively. As a consequence the
transformation (from linear scales) of logistic ISA and RC
characteristics into generalized linear characteristics (log–log
scales) yp(ISA), ys(RC) allowed to derive a yp(ys)) power law
relationship, independent of environmental load n, with theo-
retical exponent γt = ρt/νt as formal equivalent to the classical
stimulus–response (Stevens) law of psychophysics.
6.1 Subjective Workload Measure ISA(n)
A covariance and nonlinear regression analysis of the com-
plete set of individual ISA(n) data (see TableA1.1 in Appen-
dix1) in a previous article (Fürstenau etal. 2020) provided
initial evidence for the validity of the logistic model. In
fact a normalized ISA-WL-sensitivity index derived from
a linear approximation to Eq. (2) was successfully applied
to clustering of the participants with regard to a new neu-
rophysiological WL index (DFHM, see Sect. 2.4) that was
measured simultaneously with the ISA and communication
data within the present experiment (Radüntz etal. 2020a, b).
With a plausibility argument for a numerical estimate of μ
(: = (n1 + n3)/2 = 35 = operational traffic n2) also the theoretical
prediction for the logistic scaling parameter ν (theory: ν =
μ/ln(4)) exhibited surprising agreement with the correspond-
ing regression parameter estimate (see Table2, Sect. 5.4).
The experimental results confirmed the theoretically predicted
subjective ISA range (for means across participant sample) for
the given range of traffic flow levels n1nn4 which were
selected by domain experts as realistic a-priori values for the
specific approach area (≤ n3), with n4 as excessive load.
For the non-nominal scenarios (including a priority event
e = 1), a theoretical estimate of the hypothesized sensitivity
increase (1/νe > 1/ν, for n > nx) did not exist so that also the
second model parameter had to be estimated through regres-
sion. The numerical parameter estimates are included in
Table2 (Sect. 5.4). For the predicted intersection between
nominal and priority event scenarios, an experimental value
nx = 31.2 (± 0.6) was obtained with Eq.A2.9 (Appendix2)
using parameter estimates (ag, age, bge). This is reasonably
close to the initial theoretical guess nx = 30 (± 5), however,
with an uncertainty reduction by an order of magnitude.
It should be pointed out that the significance of the ISA-WL
increase of the non-nominal scenarios was based on a con-
servative analysis of data, because we averaged the ISA values
across the full scenario times, whereas the (pseudo) pilots’
priority request during the e = 1 scenarios was introduced after
simulation time ts = 10min. It means that any influence on
workload could be effective only during ts > 10min so that
the restriction on the ISA averaging for ts > 10min should
increase the scaling parameter differences between e = 0, 1,
however, at the cost of increased uncertainty. This successful
validation of the logistic ISA(n) model, including the bifurca-
tion coordinates (nx, Ix) provided the initial evidence for the
basic hypothesis of cognitive resource limitation.
Our logistic modeling approach may be compared with
results of a simulated ATC HITL-simulation experiment
reported by Lee etal. (2005). They used a heuristic sigmoid
function based nonlinear 4-parameter regression for ATWIT-
WL data analysis (see Sect. 2.2) which exhibited significant
parameter estimates.
6.2 Objective task load measure radio calls rate
RC(n)
The theoretical predictions in Sect. 4.1 and 4.2 showed
that within the traffic load range n1nn4, in contrast to
the nearly linear increase of the subjective workload ISA(n)
the radio calls rate RC(n) as task load (TL) exhibits a clear
nonlinear resource limitation behavior (see Fig.2). This
correlates (nonlinearly) with the decreasing mean call
duration from 4 to 3.6s and it agrees with the experimen-
tal results (Fig.6). It is interesting (and counter-intuitive)
that the RC(n)-TL appears systematically higher for the
nominal traffic case (e = 0) as compared to the case of a
non-nominal event (e = 1), in contrast to the ISA behavior
where just the opposite is observed. Although the decrease
of slope ase = 1/ρe amounts to only ≈ 4% (≈ decrease of
call rate at n = nc = 45 the difference is significantly larger
than the standard error of 1% for 1/ρ. Therefore, at the same
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
306 Cognition, Technology & Work (2022) 24:291–315
1 3
traffic level n, the average of controllers basic communica-
tion activity (< < RC > > calls/h) is estimated significantly
lower with the additional task (e = 1 scenar ios, j = 5–8), with
regard to sterr. and predicted by theory.
As explanation, the radio calls rate is thought to be
decreased during a priority event (reducing the respective
part of task load) as a strategy to be able to spend cognitive
resources for solving the additional priority task, because
under high traffic volume both the nominal traffic and the
priority event contribute to communication load i.e. the
same processing modalities (Wickens 2002). Sperandio in
(Sperandio 1978) categorized the strategy change under
increasing load as workload homeostasis. For approach
controllers, he found that under low traffic they preferred a
direct approach strategy with extensive use of aircraft (AC)
performance data for individual control (direction, altitude,
speed,…), whereas under high traffic they switched to stand-
ard procedures with global routing for most AC, i.e. global
approach sequence with standard separation distance so that
control of the first AC in the sequence would be sufficient
(see also Sect. 4.2). Nevertheless, under higher traffic vol-
ume despite reduced communication load with e = 1, the
complete subjectively experienced workload due to audi-
tory and visual processing increases due to the additional
task and obviously is included into the ISA(e = 1) WL rating.
The approach to the asymptotic limit Ru of RC com-
munication load as objective TL measure (see Fig.6) is
reflected by the comparable asymptotic behavior of the
objective neurophysiological DFHM(n) workload measure
(dual frequency head map index DF(n), see Sect. 2.4) which
was measured simultaneously (Radüntz etal. 2020a, b). The
following Fig.10 depicts the measured data of all eight sce-
narios for the DF(n) scenario means averaged across par-
ticipants together with a nonlinear regression analysis using
model Eq.(5) (originally designed for communication task
load RC(n) with RC(n = 0) = 0). To highlight the similar-
ity to the RC(n) characteristic (Fig.6, Sect. 5.3), the fit
was not separated for the two conditions e = 0, e = 1. The
default mode EEG activity during the rest measurements
was reflected in a corresponding offset (average across par-
ticipants (DF0 = 25 ± 5) that was measured separately for
each participant before and after each simulation run and
(as average of bias runs) subtracted from DF(n) data before
regression.
Analyzed data for j = 1–8 were limited to the simulation
time interval following the priority event (e = 1 scenarios)
at ts = 10min, within 0.5–3min after ts. Because no prior
information was available for deriving an estimate of the
effective asymptote a two-parameter fit had to be used for
estimating DFu (= 62.8 ( ± 0.2)) and scaling parameter δ
(=11.8( ± 0.2), t = 37, p = 3 10–9). This result indicates that
the neurophysiological DFHM index derived from the EEG
as response to the ATCO’s activity appears to reflect the task
load, measured through the communication load as a kind of
physical stimulus (DF(RC)), corresponding to the ISA(RC)
power law. The load sensitivity of the new DFHM WL index
relative to the RC(n)-TL sensitivity may be estimated from
the ratio of the logistic function slopes at n = 0 (inversion
point), i.e. the logistic scaling parameter ratio ρ/δ = 20.9
/11.6 = 1.80 (± 0.04). This ratio is exactly the prediction
for a power law (psychophysical) stimulus (RC)–response
(DF) exponent γd according to Eq.A2.16 (with ms = mp = 0,
Appendix2). It appears of interest that in contrast to sub-
jective ISA(n)-WL sensitivity (1/ν), the DFHM index with
1/δ > 1/ρ exhibits a higher sensitivity than RC-TL with
regard to dependence on traffic flow (for low n).
6.3 Power law stimulus–response relationship
ISA(RC)
The subjective ISA report on a one-dimensional online
WL measure reflects the load due to the different limited
resources attributed to perceptual input (visual, auditory),
response demand (vocal), and cognitive (judgement, deci-
sions, strategy change) modalities with corresponding
processing stages (Wickens 2002). That is why ATCO’s
ISA report was not expected to correlate linearly with the
radio communication activity RC (calls/h) derived from the
logged simulation data (time series of traffic flow, pilots
clearance request, ATCO’s communication times and dura-
tion). Another reason is given by the communication time
Fig. 10 Neurophysiological DF(n) WL index (analyzed simula-
tion time interval ts = 10.5–13 min, immediately following priority
request of e = 1 scenarios at ts = 10min, as dependent on traffic load
nj, j = 1–8, for both e = 0 and e = 1 scenarios (circles: average across
participants for scenario means). Solid curve: 2-parameter nonlinear
iterative lsq. regression using logistic Eq.(5) after offset subtraction.
Inset: Parameter estimates, offset DF0, asymptote DFu, scaling param-
eter δ ( ± sterr). Dashed curves: 95% confidence interval
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
307Cognition, Technology & Work (2022) 24:291–315
1 3
restrictions (required time / available time for radio calls < 1)
with upper limit Ru of calls frequency (see Sect. 4.2). The
predicted theoretical RC(n) characteristic contrasts with the
nearly linear ISA correlation with n (for the given simulated
traffic range; compare Fig.1 and Fig.2). This is theoretically
reflected by the ISA(RC) power law relationship formalized
by Eqs. (7) and (8) (see also Appendix2).
The average frequencies of radio calls between control-
ler and pilot (< < RC > > j (calls/h) as mean per scenario
j = 1…8, averaged across the participants) represent as a
response demand a more direct measure of task load than
the traffic flow nj as environmental load variable, visualized
in the radar display. The ISA(RC) and transformed yp(ys)
model functions used for the regression-based model param-
eter estimates for e = 0, 1 (γ, bs), and the derived intersection
coordinates (Rx, Ix) provided experimental evidence (Figs.8
and 9) for the theoretically predicted power law character-
istic (Eqs.1, 7, 8, 9). The numerical predictions were
achieved with a plausible assumption on the logistic shift
parameter μt: = 35 AC/h = operational traffic n2 (together
with theoretically predicted relationship νt = μt/ln(4)), and
with a RC(n)-slope linearization, respectively (yielding
ρtnc/2 = 22.5 AC/h). The value of the theoretically pre-
dicted dimensionless power law exponent γt = ρt/νt = 0.89
corresponds to the order of magnitude of typical psycho-
physics (Stevens) exponents (e.g. Link 1992). Considering
the uncertainty of the theoretical prediction with δμtt:≈
15%, γt compares well with the experimental regression-
based estimates in Table2 (Sect. 5.4).
ISA(RC) dependence on frequency of radio calls (Figs.8,
9) like ISA(n) in Fig.4, exhibits a significant sensitivity
increase with priority event scenarios (e = 1) as compared
to the nominal case (e = 0), i.e. 1/νe > 1/ν, despite the inverse
behavior of RC(n) (Figs.6, 7) as compared to ISA(n). This
factor-2 effect again exhibits a clear onset at the intersec-
tion point {Rx, Ix} and {ysx, ypx}of the e = 0, e = 1 curves in
Figs.8 and 9, respectively. The (k, γ) parameter estimates
obtained with an iterative regression procedure (Fig.8, Sect.
5.4) are consistent with those obtained with the generalized
linear model (Fig.9, Table2). The crossing coordinate Ix of
the e = 0, 1 bifurcation obtained with the power law analysis,
is in reasonable agreement with that one obtained from the
logistic ISA(n) characteristics (Ix = 2.3) in Sect. 5.1 (Fig.4).
Our results for the RC(n) characteristics in Sect. 5.3 indi-
cated the strategy change of ATCOs radio communication
in e = 1 scenarios for n > nx (see Sects. 4.2, 6.2) to stabi-
lize the communication TL. The result exhibited an inverse
behavior of the TL sensitivity (1/ρe < 1/ρ) as compared to
the ISA-WL sensitivity (1/νe > 1/ν). That is why the theoreti-
cally derived relationship γ = ρ/ν could explain the (slightly)
improved significance of the observed bifurcation of the
power law characteristic at Rx with slope increase (log–log
coordinates) γe/γ = 1.03 / 0.79 = 1.30 (± 0.04) as compared
to the logistic slope increase of the ISA-WL-sensitivity ratio
1/νe / 1/ν = 26.3/21.3 = 1.23 (± 0.04) (see Table2 in Sect.
5.4). The measured exponent γ < 1 for the nominal traffic
condition is consistent with the result of Bachelder etal.
0.2 < γ < 0.4 < 1 (see Sect. 2.5) (Bachelder and Godfroy-
Cooper 2019).
For the non-nominal (e = 1) scenarios, a theoretical esti-
mate of the offset parameter bse = − ln(ke) due to the pre-
dicted sensitivity increase (γe > γ for RC > Rx) did not exist
a priori (in contrast to ISA(n) with nx: = 30 by plausibility)
so that for e = 1 also the second model parameter ke or bse
had to be estimated through regression that increased the
uncertainty of the e = 1 parameter estimates as compared to
the nominal case, e = 0. However, using the experimental
estimates of nx, ν, ρ, νe, ρe derived from the logistic ISA(n)
and RC(n) models as prior information (Sects. 5.1, 5.3), an
estimate for bse was obtained via Eq. (A2.20) in Appendix2.
This allowed for a one-parameter (γe) model also for the
e = 1 condition (Eq.8), valid for RC Rx, with a reduction
of uncertainty δγe by a factor 4 (see Table2).
To summarize, our predicted and measured power law
exponents γ are of the order of 1, in agreement with the
classical Stevens exponents (e.g. Link 1992; Stevens 1957).
Moreover, for the nominal condition (e = 0), we obtained
γ < 1 (i.e. subjective response sensitivity 1/ν < objective TL
(stimulus) sensitivity 1/ρ), in agreement with the recent
result of (Bachelder and Godfroy-Cooper 2019) (see Sect.
2.5).
The preliminary regression analysis of the new neuro-
physiological EEG-DFHM index in the previous Sect. 6.2
(Fig.10) with regard to the logistic dependence on traf-
fic load n suggested the generalizability of the power law
hypothesis also to the DF(RC) correlation. Figure11 depicts
the linear one-parameter regression of the normalized trans-
formed DF(RC) data (after subtraction of offset DF0 = 25)
for the estimate of exponent γd. Asymptote DFu = 63.6 as
prior information required for normalization (with slight
increase due to algorithmic requirements) was derived from
the nonlinear logistic DF(n) regression.
The estimate of the exponent γd = 1.66 ± 0.05 was
obtained independently of the environmental load param-
eter n. It confirms the theoretical prediction in the previous
section where the exponent was calculated based on the
theoretically derived ratio of the logistic scaling param-
eters γδ = ρ/δ = 1.80 ± 0.04. Consequently, the power law
fit supports the initial result that the neurophysiological
DFHM index exhibits a higher sensitivity (~ 1/δ) to envi-
ronmental load (for low n) than RC-TL (1/ρ) and than
ISA-WL as well.
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
308 Cognition, Technology & Work (2022) 24:291–315
1 3
7 Conclusion
The goal of the present work was to provide evidence by
means of selected WL/TL measures of an ATC-simulation
experiment for a psychophysics (stimulus – response) power
law model with (Stevens) exponent as combined WL/TL
index (e.g. Stevens1957, 1975; Link 1992). It combines two
logistic model-based (WL, TL)-measures via a common
independent stress generating environmental load variable
(simulated traffic flow n (aircraft/h)). This goal means an
expansion of a previous publication (Fürstenau etal. 2020)
where we provided evidence for the logistic dependency of
air traffic controllers’ subjective quasi real-time ISA-WL
reports on the environmental traffic load n as a consequence
of the cognitive resource limitation hypothesis (e.g. Kahne-
mann 1973; Wickens and Hollands 2000). This result agrees
with previous reports of a comparable sigmoid dependency
of ATWIT-WL self-report on traffic count in (Lee 2005)
(see Sects. 2.2, 6.1). Moreover, our results support the early
psychophysics approach to workload by Gopher and Braune
(1984), and they are consistent with a recent application of
Stevens law to workload data analysis by (Bachelder and
Godfroy-Cooper 2019) (see Sects. 2.2, 2.5).
The present stimulus–response form of the power law
(Eq.1) was obtained by combination of logistic two-param-
eter models after transformation of (ISA, RC) measures into
normalized variables (P(ISA), S(RC)). The formal derivation
relied on the prior knowledge on asymptotes (Ru, Iu) of the
two-parametric {ISA(n | Iu, ν), RC(n | Ru, ρ)} characteris-
tics, with logistic sensitivity parameters (ν, ρ). Based on
the generalized linear (log–log) version of the power–law
model yp(P(ISA/Iu)) ~ γ ys(S(RC/Ru)), the experimental expo-
nent estimates γ and γe under nominal and non-nominal traf-
fic load conditions, respectively, could be derived directly
as slope parameters from the transformed ISA(RC) data,
independently of the environmental load variable n. Within
sterr. they agreed with the theoretically predicted ratio of the
logistic WL/TL sensitivities γt = (1/νt)/(1/ρt) = 0.8 (γte = 1.0)
With regard to formal aspects of model development, this
procedure exhibits some analogy to the derivation of Stevens
law within the wave discrimination theory of psychophys-
ics (Link 1992) (see Sect. 2.5). Specifically, our theoretical
prediction of the power law exponent γ = ρ/ν may be com-
pared with the ratio of two normalized subjective response
thresholds AS/AP that relate two simultaneously measured
stimulus and perception sensations to logistic response prob-
ability functions. This analogy of our deterministic resource
limitation-based workload model with Link’s stochastic
wave discrimination theory of psychophysics suggests both
approaches to explain complimentary (stochastic vs. deter-
ministic) aspects of (one-dimensional) subjective real-time
workload measures in terms of stimulus–response relation-
ships (see also Appendix2: “Resource Limitation Model”).
The subjective ISA-WL and objective communication
RC-TL data analyzed in the present work served as a ref-
erence for a new neurophysiological workload measure
(DFHM index) based on real-time EEG-data (Radüntz
2017; Radüntz etal. 2020a, b). Initial model-based analysis
of the simultaneously measured DFHM-WL index provided
evidence (see Fig.10 in Sect. 6.2) that also this new neu-
rophysiological measure follows the same logistic depend-
ence on the environmental traffic load n (with scaling δ)
as the communication task load variable RC(n) (scaling ρ).
Consequently, the data provided evidence also for a power
law relationship for DF(RC) with exponent γd = ρ/δ (Fig.11
in Sect. 6.3), like ISA(RC) with γ = ρ/ν. This suggests the
hypothesis that the neurophysiological DFHM WL index
may be treated as objective (bio-) physical stimulus induc-
ing the subjective ISA-WL response in a power law rela-
tionship with exponent γD = δ/ν, formally equivalent to the
RC-TL stimulus generating the ISA-response according to
ρ/ν. A causal sequence may thus be hypothesized, accord-
ing to operator activity driven by traffic count or flow: n
(AC/h) communication (RC(ρ)) neural activity DFHM(δ)
conscious response ISA(ν), quantified by logistic sensitivi-
ties and power law (stimulus – response) exponents γ, γd
(Sect.2.5) and γD. Based on the cognitive resource limitation
Fig. 11 Transformed normalized DFHM workload index (after off-
set DF0 subtraction) vs. transformed radio calls rate s = RC/Ru in
log–log scale (circles: average across participants for both e = 0, 1
scenario means j = 1–8; analyzed simulation time interval ts = 10.5–
13 min, following priority event at ts = 10 min for j = 5–8). Solid
line: 1-parameter (γ) lin. regression power law fit (gen. lin. model
Eq.(A2.16) with bs = 0, Δs = Δd = 1 and 95% confidence interval
(dashed). For details, see text and Appendix2
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
309Cognition, Technology & Work (2022) 24:291–315
1 3
hypothesis, these parameters quantify the dissociation
between subjective and objective WL and TL measures,
respectively.
The psychophysical scaling offers a theoretically founded
approach for a WL parameter γ that combines subjective and
objective measures. It was shown to predict the (near real-
time) ISA-WL means across a sufficiently large sample of
well-trained domain experts in a work environment reason-
ably well described by one-dimensional TL/WL variables.
The ISA(RC) characteristic after transformation into nor-
malized variables P(S) represents a response or judgement
measure on the perceived workload, with normalized task
load S corresponding to the physical stimulus of classical
psychophysics experiments formalized by Stevens law.
Ongoing research addresses the more detailed (logistic
and power law) model-based analysis of the DFHM index
and HR/HRV WL data of the present experiment to clar-
ify the generalizability of the psychophysics approach to
workload. One potential major field of application of the
discussed predictive mental WL models for online WL
measures is adaptive automation for WL stabilization in
safety critical (aeronautic) human system interfaces (Paras-
uraman and Hancock 2001; Prinzel etal. 2003).
Appendix1: Individual ISA andRC averages
acrossscenarios
The following two tables list the 168 scenario
means < ISA > (njk) and < RC > (njk) of the eight scenarios
j = 1…8) for each of the participants k = 1–21, with j = 1…4
for nominal traffic (e = 0) and j = 5…8 for traffic with non-
nominal (priority) event (e = 1) after ca. 10min of simu-
lation time. The < ISA > jk (short < I > jk) provide the data
base for the regression analysis and discussion in Sectis.
5 and 6.
See Tables3, 4.
Table 3 ISA means averaged
over scenario time series
(< ISA > (njk), j = 1–4 for
nominal (e = 0), j = 5–8 for
non-nominal (priority event)
scenarios. Participants k = 1
… 21; subject code 14–34)
as used for the model-based
data analysis. Last three rows:
column means, standard
deviations, standard errors
Subject Scenario means < ISA > j = 1–4, e = 0 Scenar io means < ISA > j = 5–8, e = 1
Code | nj25.00 35.00 45.00 55.00 25.00 35.00 45.00 55.00
14 1.50 3.25 3.25 3.25 1.60 2.40 2.80 3.60
15 2.00 2.75 3.50 3.50 2.40 2.80 3.60 4.40
16 2.00 3.00 3.50 4.25 2.60 2.60 3.40 4.20
17 2.00 2.00 4.00 3.50 1.80 2.60 3.20 3.80
18 3.00 3.25 3.25 3.50 3.00 3.00 3.20 4.20
19 3.00 3.00 3.00 3.50 2.40 2.80 3.20 3.40
20 2.00 2.75 3.25 3.75 1.40 2.60 3.00 3.20
21 1.25 2.25 2.00 3.00 2.75 1.80 2.60 3.40
22 2.00 3.00 3.25 2.75 1.40 2.80 3.00 2.80
23 1.75 2.00 3.00 4.00 1.80 2.00 3.00 3.40
24 2.00 2.25 2.00 3.75 1.60 3.00 3.40 3.40
25 1.00 1.50 2.25 2.75 1.60 1.40 2.80 3.40
26 2.25 2.00 2.75 3.25 2.00 2.60 3.00 3.60
27 2.00 2.00 2.25 2.75 2.00 2.20 2.00 2.60
28 1.25 2.50 2.75 3.50 1.60 2.80 2.80 4.00
29 2.25 2.75 3.25 4.67 2.20 3.20 4.00 4.60
30 1.50 2.00 2.00 2.50 1.20 2.00 2.80 2.80
31 1.25 2.00 2.00 2.75 1.40 2.00 2.40 2.80
32 2.00 2.50 3.75 4.25 1.80 2.20 4.20 4.60
33 1.75 1.75 2.50 2.25 1.80 1.80 1.60 3.20
34 2.50 3.00 3.00 3.25 2.00 2.60 3.80 4.00
Mean μp1.92 2.45 2.88 3.37 1.92 2.44 3.04 3.59
stdev σ0.53 0.52 0.62 0.62 0.48 0.47 0.61 0.60
sterr σ/√N0.12 0.11 0.14 0.14 0.10 0.10 0.13 0.13
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
310 Cognition, Technology & Work (2022) 24:291–315
1 3
Appendix2: Derivation oftheoretical model
equations
Resource limitation model
The most simple formal approach for growth dynamics
under limited resources (e.g. processing and memory capac-
ity) of a characteristic system variable (energy consuming
cognitive activity) is given by the nonlinear (1st order, non-
linear 2nd degree) logistic or Verhulst differential equation:
With normalized function f(t) = F(t) / ΔF, growth interval
ΔF = FuFd between upper Fu and lower Fd limit and rate
constant κ. The well-known general solution is the logistic
or sigmoid function (2) and (A2.2) with Δ = 0) as solution
of (A2.1) that exponentially approaches the lower and upper
asymptotic limits with time constant τ=1/κ. Equation (A2.1)
is the most simple version of a Bernoulli equation with time
dependent coefficients κ1(t), κ2(t) for the linear and quadratic
terms that allows for arbitrary time varying growth κ > 0 and
decay rates κ < 0. An application for resource limited growth
(A2.1)
df dt =̇
f(t)=𝜅f(t)(1f(t))
under external disturbance was demonstrated in (Fürstenau
etal. 2016). A stochastic Bernoulli-Langevin equation is
obtained by adding a random noise term to (A2.1). By trans-
formation into the equivalent Fokker–Planck stochastic par-
tial differential equation (Risken 1988) with deterministic
(Bernoulli) drift and stochastic (e.g. Gaussian) diffusion
term it allows for modeling the time dependent dynamics
of the probability density with mean f(t). This procedure
possibly could provide an approach to formally connect the
stochastic wave discrimination theory of psychophysical
laws (Link 1992) with our resource limitation-based power
law that connects subjective ISA-WL with objective load
measures.
Logistic ISA(n)‑WL model
In what follows, we replace the time parameter of Eq. (A2.1)
by the environmental (traffic) load variable n. In a more gen-
eral form the logistic ISA(n, μ, ν)-WL Eq.(2) besides shift
parameter m: = μ and scaling parameter τ:= ν includes an
additional offset parameter Δ that allows for offset adap-
tation to different subjective and objective WL measures
which are assumed to follow the mental resource limitation
Table 4 RC means averaged
over scenario time series
(< RC > (njk), j = 1–4 for
nominal (e = 0), j = 5–8 for
non-nominal (priority event)
scenarios. Participants k = 1–21;
subject code 14–34) as used for
the model-based data analysis.
Last three rows: column means,
standard deviations, standard
errors
Subject Scen. means < RC(n) > / AC/h, j = 1–4, e = 0 Scen. means < RC(n) > / AC/h, j = 5–8,
e = 1
Code | nj25 35 45 55 25 35 45 55
14 180 249 294 309 172.8 187.2 276 319.2
15 246 309 336 336 235.2 300 340.8 333.6
16 198 303 297 339 225.6 259.2 288 343.2
17 210 243 297 318 182.4 264 273.6 321.6
18 234 270 321 330 204 247.2 290.4 300
19 219 231 255 288 187.2 228 261.6 264
20 240 330 327 423 196.8 304.8 388.8 360
21 222 273 276 306 300 280.8 319.2 328.8
22 234 357 297 384 225.6 314.4 333.6 364.8
23 198 240 291 273 187.2 259.2 283.2 331.2
24 237 303 315 381 196.8 295.2 307.2 350.4
25 270 285 378 408 256.8 300 384 403.2
26 222 267 327 366 204 268.8 290.4 357.6
27 204 237 321 363 206.4 264 331.2 314.4
28 174 270 282 336 180 247.2 292.8 340.8
29 195 237 219 294 160.8 211.2 290.4 297.6
30 243 387 414 405 220.8 292.8 381.6 386.4
31 252 330 384 399 213.6 314.4 360 393.6
32 201 276 339 354 184.8 278.4 316.8 376.8
33 195 297 360 378 189.6 297.6 333.6 381.6
34 180 219 261 258 146.4 225.6 230.4 240
μs(< RC >) 216.9 281.6 313.9 345.1 203.7 268.6 313.0 338.5
stdev σs26.33 44.00 45.95 46.85 33.71 34.94 42.18 41.44
σs / √N 5.75 9.60 10.03 10.22 7.36 7.62 9.20 9.04
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
311Cognition, Technology & Work (2022) 24:291–315
1 3
hypothesis. In normalized form (for ISA-WL: division by the
asymptotic resource limit p(n): = I(n)/Iu), the logistic model
function is written as:
with k = exp{m/τ} = Iu (1 + Δ)/Id–1. It is easily verified
that the hypothesized ISA(n) characteristic in Sect.4.1 with
m: = μ is expressed by Δ = 0. RC(n) in Sect.4.2 is defined by
m = 0 and Δ = 1 so that (A2.2) equals tanh(x) with x = n/(2ρ)
(see below). For ISA(n), the constant k can be expressed by
the scale limits (Id = 1, Iu = 5):
i.e. k = Iu/Id − 1 = exp{μ/ν} yielding μ = ν ln(4). This
reduces Eq. (A2.2) and Eq.(2)) to a one-parametric model
for the nominal scenarios (e = 0). The asymptotic limits are
given as lim I(n) = Iu and lim I(n) = 0 (with n < 0
as mathematical design aspect only, with no real meaning).
with maximum slope at n = μ: dI/dn=I’(n = μ) = Iu/4ν. For
the e = 1 scenarios, we set (with index e for e = 1) μ: = μe, i.e.
k: = ke and ν: = νe < ν (see Sect.4.1):
The different shift and scaling parameters (μe, νe) of Eqs.
(A2.4), (A2.5) for the scenarios with priority event generate
the intersection at coordinates (nx, Ix(nx)) between e = 0 and
e = 1 characteristics. Via a plausibility argument in Sect.4.1,
a theoretical estimate of nx was obtained from the prior infor-
mation on the traffic scenarios n1n4: nx: = 30 (± 5), with
Ix = I(nx) = 2.25 (± 0.5). Setting equal Eqs. (A2.4) , (A2.5) at
n: = nx yields for k(e = 1): = ke, μ(e = 1): = μe
with ke > k(e = 0) = 4 and Ide < Id(e = 0) = 1. Introducing ke
into Eq. (A2.5) (or replacing m in Eq. (A2.2) by μe and ρ = 0)
yields
(A2.2)
p
(n)=
1
1+exp
{
nm
𝜏}
−Δ=
1
1+kexp
{
n
𝜏}−Δ
(A2.3)
p
(n=0)=pd=
I
d
I
u
=1
1+k
(A2.4)
I
(n)=
5
1+4 exp
{
n
𝜈}
(A2.5)
I
e(n)=
5
1+keexp
{
n
𝜈e}
(A2.6)
k
e=
(
IuIde 1
)
=exp{mene}=4 exp{nx(1ne1n
)}
𝜇e
=n
x
+𝜈
e(
ln (4)n
x
𝜈
)
(A2.7)
p
e(n)=
1
1+exp
{
n𝜇e
𝜈
e}
=
1
1+keexp
{
n
𝜈
e}
Numerical estimates for ke and μe based on prior esti-
mates on intersection nx and nominal scaling parameter ν
provide a one-parameter equation also for the non-nominal
case (e = 1). It is depicted in Fig.1 (Sect.4.1) as dotted
curve with ν(μ: = 35) = 25.3, νe: = 20, μe = 34 and slope I’e
(νe) = 0.0625 together with the solid curve for the nominal
(e = 0) characteristic.
The generalized linear (semi-logarithmic) form of the
logistic characteristic yp(n) = 1/ν n – ln(4) = ag n + bg (Eq.(3))
utilizes the normalized ISA-WL p(n): = I(n)/Iu (with prior
knowledge Iu = 5) together with the semi-logarithmic scale of
the nonlinear transformation P(ISA): = p(ISA) / (1–p(ISA)).
The latter is obtained from Eq. (A2.2) by some basic algebraic
operations. For the non-nominal scenarios (e = 1), the general-
ized linear form is obtained from Eq.(3) by replacing ν: = νe
and k: = ke yielding (y = ln (P(ISA)):
With slope age = 1/νe and intercept
y
pe(n=0)=bge =nx
(
1
𝜈1
𝜈
e)
ln(4
)
, yielding ype(n = nx)
= yp(n = nx) = ypx = nx/νt – ln(4) = − 0.20.
Using the plausibility argument for nx as prior knowl-
edge (see Sect. 4.1), the intersection coordinates between
nominal (e = 0) and priority (e = 1) characteristics for the
generalized linear model are
{
n
x
,y
px}
=
{
n
x
,a
g
n
x
− ln(4)
}
= {30, − 0.20}, with uncertainty δμ: = ± 5 yielding {δnx,
δyIx} = 5, + 0.43/ − 0.32}. If for the regression analysis
of the priority event scenarios (e = 1) no a-priori knowl-
edge on nx is assumed and both slope age and intersec-
tion parameter bge have to be estimated from the data, the
intersection coordinates are obtained by combination of
Eqs. (3), (A2.8) as:
with bg: = bgt = − ln(4) = − 1.3863. With the regres-
sion-based parameter estimates (ag = 0.0380 (4 10–4),
age = 0.0471 (1.3 10–3), bge = − 1.670 (0.05)) we get
nx = 31.2 (0.56) that confirms the initial estimate (30 ± 5),
however, with uncertainty reduced by factor 10.
Linearized logistic ISA model
The results in Sects.4.1, 5.1 show that the nearly lin-
ear part of the logistic characteristic may be sufficiently
(A2.8)
y
pe(n)=ln
(
Pe
)
=
1
𝜈
e
(
nnx
)
+
n
x
𝜈
ln(4)=agen+b
ge
(A2.9)
nx,ypx=
bge bg
agage,agnxln(4)
=
𝜇e𝜈e+ln(4)
1𝜈1𝜈
e
,agnxln(4)
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
312 Cognition, Technology & Work (2022) 24:291–315
1 3
represented by a linearized model for the selected traf-
fic flow range 25 n 55. In the vicinity of the logis-
tic shift parameter μ with n = μ + Δn, |Δn| =|nμ| < < μ,
I(n = μ) = Iu/2 the logistic characteristic is approximated by
where the slope in the vicinity of μ, dI/dnalt = Iu/(4
ν) = Iu ln(4)/(4 μ) is obtained through neglection of quad-
ratic and higher powers of the exponents (nμ)/ν.
Within the linear approximation a dimensionless index
sak(ak, bk) can be defined for individual participants
k = 1…21 via slope and intercept (ak, bk) by normalization
of the independent and dependent variables (n, I(n))k
through division by the mean value of the traffic variable
n (n1 + n4)/2 and the individual ISA intervals (Imax + Imin)/2,
respectively. In what follows, we skip the participant index
k. Normalized variables are written with small letters or
index n, yielding
n
n=
n
(n1+n4)∕2
=
n
40
, and for the individual
ISA scenario means < ISA > jk:
where the individual maximum and minimum ISA val-
ues are taken from the linear regression predictions at the
maximum n4 and minimum n1 of the predictor variable.
This yields the dimensionless linear sensitivity index
with anticorrelation sb = 1–sa. sa allows for clustering
of participants k with individual sensitivities ak as used
in (Radüntz etal. 2020a, b) for discriminating between
subjects of low and high WL sensitivity.
Logistic radio calls frequency model RC(n)
The hypothesized logistic radio calls characteristic
R(n) is obtained from Eq. (A2.2) by setting the off-
set parameter Δ: = 1 yielding Eq. (5). With normal-
ized call rate s: = R(n)/Ru and x: = n/(2 ρ) Eq. (5)
can be written in the form s(x) = (1—exp(− 2x))/
(1 + exp(− 2x)) = (exp(x)−exp(− x))/(exp(x) + exp(− x))
which is the definition of the hyperbolic function tanh(x)
I
(n)blt +altn
I
u
21𝜇
2𝜈+
I
u
4𝜈
n
=
Iu
2
1ln (4)
2
+
Iuln (4)
4𝜇
n
isa
=
ISA
ISA
max+
ISA
min
2
=
ISA
40a+b=sb+san
n
s
a=
isa
max
isa
min
nnmax nnmin
=
1
1+b
40a
(A2.10)
s
(n)=
[
2
1+exp {n𝜌}1
]
=tanh
(
n
2𝜌
)
With turning point at the origin (n, s) = (0, 0) it starts
with slope s´(n) = ds/dn given by
Maximum slope (at n = 0) is
s(n=0)≈Δs∕Δn=12𝜌
.
With a linear extrapolation of the maximum slope at n = 0,
Δs = 1 and Δn: = capacity limit nc = n3 yield the theoreti-
cal estimate for the radio calls scaling parameter
𝜌t∶≈
nc/2 = 22.5.
Like for ISA-WL, the generalized linear form for
R(n) is obtained via nonlinear transformation S(s) of
the normalized TL-variable s(n) that is obtained from
Eq.(5) or (A2.10) by some basic algebraic opera-
tions: S(s) = (1 + s(n)) / (1–s(n)), followed by taking the
logarithm:
With slope ags = 1/ρ and intersection between nominal
and non-nominal characteristics at the origin nxs = 0.
Psychophysics power law model ISA(RC)
In the simulation experiment with external load variable
n [AC/h] defining simulation scenarios, the function pair
(R(n), I(n)) defines the parametric dependence of the sub-
jectively perceived and reported ISA(n) WL on objec-
tively measured frequency of radio calls (R(n)). To derive
the hypothesized psychophysical power law relationship
between subjective response P(ISA(n)) (representing frac-
tion of used cognitive processing resources) and objec-
tive stimulus measure (S(RC(n)), the ISA(n)-WL scale
(1 ≤ I(n) 5 and the metric TL RC(n) measure [number
of radio calls / h] have to be normalized and nonlinearly
transformed into (S, R) (see Eqs. (A2.8), (A2.12)). The
suitable transformations for the ISA-WL and RC-TL vari-
ables have been derived before for the generalized linear
forms of the logistic characteristics. The power law may be
derived by combining these linear versions. A more gen-
eral expression is obtained by transformation of Eq. (A2.2)
into the generalized linear form that includes a general
bias term Δ and the general scaling and shift parameters
τ and m, respectively:
Based on this general expression, we define separate
equations for stimulus (ys(n)) and perception (of mental
load) (yp(n))
(A2.11)
s
=
1
2𝜌cosh
2
(n2𝜌)
(A2.12)
y
s(n)=ln(S)=
1
𝜌
n
(A2.13)
y
(n)=ln
(
Δ+p(n)
1p(n)
)
=ln(P(n)) =1
𝜏
n
m
𝜏
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
313Cognition, Technology & Work (2022) 24:291–315
1 3
By solving Eq. (A2.14) for n and introducing the
expression into (A2.15), we obtain the generalized linear
form of the power law:
For the nominal scenarios (e = 0) with ms = 0 and
mp = μ we have bs = bgt = − ln(4) so that (A2.16) = Eq. (8)
as depicted in Fig.3 of Sect.4.3, i.e. a one-parameter
model for regression-based estimate of γ. For the non-
nominal scenarios due to the lack of prior information
on bse = bs(e = 1), a two-parameter fit is required. With
exponent γ of the power law for ISA(RC) defined by the
ratio of the scaling coefficients of stimulus ρ and percep-
tion ν: ρ/ν: = γ and ms = 0, mp = μ the linear equation in
log–log coordinates (A2.16) may be written in in linear
coordinates
In correspondence to the intersection {nx, Ix = ISA(nx)}
of the nominal and non-nominal ISA(n) characteristics the
intersection {sx, px} for the (normalized) e = 0 and e = 1
power law equations is derived from Eqs. (3, 5) as
For the generalized linear form in (log–log)-coordinates
of the power law (Eq. (A2.16)), the intersection coordinates
are obtained from Eqs. (3) and (A2.12) with n = nx:
Based on the combination of Eq. (A2.16) for e = 0 and
e = 1 at crossing coordinate n = nx (using yp(nx) = ype(nx)), a
theoretical relationship between the e = 1 intersection param-
eter bse and the unknown power law exponent γe in this case
is derived as:
With prior estimate nx = 31.2 (± 0.6) obtained from the
logistic ISA(n) regressions for e = 0, 1, we can use this rela-
tionship for a one-parameter regression estimate of γe (e = 1)
(A2.14)
y
s(n)=ln
(Δ
s
+s(n)
1s(n))
=ln(S(n)) =1
𝜚
n
ms
𝜚
(A2.15)
y
p(n)=ln
(Δ
p
+p(n)
1p(n)
)
=ln(P(n)) =1
𝜈
n
m
p
𝜈
(A2.16)
y
p
(
ys
)
=ln(P(n)) =𝛾ys+
m
s
m
p
𝜈
=𝛾ys+b
s
(A2.17)
P
(S)=exp
{
𝜇
𝜈}
S𝛾=
1
k
S
𝛾
(A2.18)
sx,px
=
tanh
n
x
2
𝜌
,
1+4 exp
nx𝜈

1
(A2.19)
ysx,ypx
=
nx
𝜌
,nx
𝜈
ln(4)
(A2.20)
y
pe
yse =0
=bse =
1
𝜈
𝛾e
𝜌
nxln(4
)
with the generalized linear form (A2.16) of the power law
model:
with ysx = γe nx/ρ = ρe nx / (νe ρ) and ypx = nx/ν–ln(4), where
we use the theoretical relationship γe = ρe/νe and logistic
regression parameter estimates as prior information.
Vice versa, without prior estimate of nx, we may use the
parameter estimates (γ, γe, bse, and bs = − ln(4)) from the
one-parameter fit for e = 0 and the two-parameter fit for e = 1
to quantify the intersection of the linear e = 0, 1 characteris-
tics from the two linear Eq. (A2.16):
Acknowledgements We are indebted to Thorsten Mühlhausen and
André Tews of the ATMOS simulator team for support in the design,
setup and execution of the experiment. A.T. wrote the simulator data
acquisition code and was responsible for the data pre-processing. We
also acknowledge the contribution of Monika Mittendorf who wrote
most of the Matlab® and the ML statistics toolbox-based data analysis
code. We are indebted to the three anonymous reviewers who provided
valuable suggestions for significant improvements of the manuscript
for the revised version.
Funding Open Access funding enabled and organized by Projekt
DEAL.
Open Access This article is licensed under a Creative Commons Attri-
bution 4.0 International License, which permits use, sharing, adapta-
tion, distribution and reproduction in any medium or format, as long
as you give appropriate credit to the original author(s) and the source,
provide a link to the Creative Commons licence, and indicate if changes
were made. The images or other third party material in this article are
included in the article’s Creative Commons licence, unless indicated
otherwise in a credit line to the material. If material is not included in
the article’s Creative Commons licence and your intended use is not
permitted by statutory regulation or exceeds the permitted use, you will
need to obtain permission directly from the copyright holder. To view a
copy of this licence, visit http:// creat iveco mmons. org/ licen ses/ by/4. 0/.
References
Abich J IV, Reinerman-Jones L, Taylor G (2013) Establishing workload
manipulation utilizing a simulated environmen. In: Shumaker R
(ed) Lectur Notes Computer Science (LNCS. Springer, Berlin,
pp 211–220
Aricó P, Borghini G, Flumeri GD, Sciaraffa N, Babiloni F (2018)
Passive BCI beyond the lab:current trends and future directions.
Physiol Meas 39:08TR02. https:// doi. org/ 10. 1088/ 1361- 6579/
aad57e
Averty P, Collet C, Dittmar A, Athenes S, Vernet-Maury E (2004)
Mental workload in air traffic control: an index constructed fom
field tests. Aviat Space Environ Med 75:333–341
(A2.21)
y
pe =𝛾e
yse ysx
+ypx =𝛾eyse +nx
1
𝜈
𝜌e
𝜚𝜈
e
ln(4
)
(A2.22)
ysx,ypx
=
b
se
+ln(4)
𝛾
𝛾
e
,
b
se𝛾
+ln(4)
𝛾e
𝛾
𝛾
e
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
314 Cognition, Technology & Work (2022) 24:291–315
1 3
Averty P, Guittet K, Lezaud P (2008) An ordered logit model of air
traffic controllers conflict risk judgement. Air Traffic Control Q
16(2):101–125
Bachelder E, Godfroy-Cooper M (2019) Pilot workload esimation: syn-
thesis of spectral requirements analysis and Weber’s law. SCL
Tech, San Diego
Birbaumer N, Schmidt RF (2010) Biologische Psychologie, 7th edn.
Springer Medizin Verlag, Heidelberg
Brennan S (1992) An experimental report on rating-scale descriptor
set for the instanteneous self assessment (ISA) recorder. Tech-
nical report, DRA Maritime Command and Control Devision,
Portsmouth
Brookings JB, Wilson GF, Swain CR (1996) Psychophysiological
responses to changes in workload during simulated air traffic
control. Biol Psychol 42:361–377
Buntain C (2012) Psychophysics and just noticable difference. (D. o.
University of Maryland, Ed.) Report 4, CMSC828D.
Corver SC, Unger D, Grote G (2016) Predicting air traffic controller
workload: Trajectory uncertainty as the moderator of the indirect
effect of traffic density on controller workload through traffic con-
flict. Hum Factors 58(4):560–573. https:// doi. org/ 10. 1177/ 00187
20816 639418
Djokic J, Lorenz B, Fricke H (2010) Air traffic control complexity as
workload driver. Transp Res Part C 18:930–936
Fürstenau N, Mittendorf M (2016) Bernoulli-Langevin wind speed
model for the simulation of storm events. Z. Naturforsch. 71(12)
a:1167–1173. https:// doi. org/ 10.1515/zna-2016-0238
Fürstenau N, Radüntz T, Mühlhausen T (2020) Model based develop-
ment of a mental workload sensitivity index for subject clustering.
Theor Issues Ergon Sci 21(6):684–708. https:// doi. org/ 10. 1080/
14639 22X. 2020. 17119 90
Girard J, Wilczyk M, Barloy Y, Simon P, Popieul J (2005) Towards an
on-line assessment of subjective driver workload. In: I. C. Univer-
sity of Iowa (Ed), Proceedings of Driving Simulation Conference,
North America 2005, pp 382–391. Orlando, Fl. Retrieved 2020,
from http:// www. nads- sc. uiowa. edu/ dscna/ 2005/ papers/ Towar ds_
an_ on- line_ asses sment_ subje ctive_ driver_ workl oad. pdf
Gopher D, Braune R (1984) On the psychophysics of workload: why
bother with subjective measures. Hum Factors 26(5):519–532
Gopher D, Chillag N, Arzi N (1985) The psychophysics of workload
- a second look at the relationship between subjective measures
and performance. In: Proceedings of the Human Factors Society
(29th Annual Meeting), pp 640–644
Hancock P, Desmond PA (eds) (2001) Stress, workload, and fatigue.
Lawrence Erlbaum Publishers, Mahwah
Hart SG, Staveland LE (1988) Development of NASA-TLX (Task
Load Index): result of empirical and theoretical research. In:
Hancock PA, Meshkati N (eds) Human mental workload.
Springer, Berlin, pp 139–183
ISO-10075 (1991) Ergonomic principles related to mental workload-
general terms and definitions.
Johannsen G, Morey N, Pew R, Rasmussen J, Sanders A, Wickens
C (1979) Final report of experimental psychology group. In:
Morey N (ed) Mental workload its theory and measurement.
Springer, Berlin, pp 101–114
Jordan C (1992) Experimental study of the effect of an instantane-
ous self assessment workload recorder. Technical report, DRA
Maritime Command and Control Division, Portsmouth
Kahnemann D (1973) Attention and effort. Prentice Hall, Englewood
Cliffs
Kirwan B, Evans A, Donohoe L, Kilner A, Atkinson LT, MacKen-
drick H (1997) Human factors in the atm system design life
cycle. In: Chit M (ed) FAA/Eurocontrol ATM R&D seminar.
Eurocontrol, Paris
Lee PU (2005) A non-linear relationship between controller work-
load and traffic count. Proc Hum Factors Ergon Soc. https:// doi.
org/ 10. 1177/ 15419 31205 04901 206
Lee PU, Mercer J, Smith N, Palmer E (2005) A non-linear relation-
ship between controller workload, task load, and traffic density:
the straw that broke the camel’s back. In: Proceedings of Inter-
national Symposium Aviation Psychology, pp 438–444
Lehrer P, Karavidas M, Lu S-E, Vaschillo E, Vaschillo B, Cheng A
(2010) Cardiac data increase association between self-report
and both expert ratings of task load and task performance in
flight simulator tasks: an exploratory study. Int J Psychophysiol
76:80–87. https:// doi. org/ 10. 1016/j. ijpsy cho. 2010. 02. 006
Lei S, Roetting M (2011) Influence of task combination on EEG
spectrum modulation for driver workload estimation. Hum Fact
53:168–179. https:// doi. org/ 10. 1177/ 00187 20811 400601
Link SW (1992) The wave theory of difference and similarity. Law-
rence Erlbaum Associates and Routledge, New York
Loft S, Sanderson P, Neal A, Mooij M (2007) Modeling and pre-
dicting mental workload in en route air traffic control: Critical
rewiew and broader implication. Hum Factors 49:376–399
Manning C, Mills S, Fox C, Pfleiderer E, Mogilka H (2001) The
relationship between air traffic control communication events
and measures of controller taskload and workload. In: Proceed-
ings of 4th USA/Europe Air Traffic Management R&D Seminar.
Santa Fe, NM: FAA / Eurocontrol. Retrieved 3 10, 2021, from
https:// atmse minar. euroc ontrol. fr/ past- semin ars/ 4th- semin ar-
santa- fe- nm- usa- decem ber- 2001/ papers/ paper- 161
Mühlhausen T, Raduentz T, Tews A, Guerluek H, Fürstenau N
(2018) Research design to access the mental workload of air
traffic controllers. Proceedings of 1st International Conference
of Human Systems Engineering and Design: Springer AISC
advances in intelligent systems and computing. CHU Université
de Reims Springer, Berlin, pp 415–421
Mulder G, Mulder LJ (1981) Information processing and cardiovas-
cular control. Psychophysiology 18:392–402. https:// doi. org/ 10.
1111/j. 1469- 8986. 1981. tb024 70.x
Mulder L, Waard D, Brookhuis K (2004) Estimating mental effort
using heart rate variability. In: Stanton N, Hedge A, Brookhuis
K, Salas E, Hendrick H (eds) Handbook of human factors and
ergonomics methods. CRC Press, London, pp 201–208
Norwich KH (1987) On the theory of Weber fractions. Percept Psy-
chophys 42(3):286–298
Norwich KH, Wong W (1997) Unification of psychophysical phe-
nomena: the complete form of Fechner’s law. Percept Psycho-
phys 59(6):929–940
Parasuraman R, Hancock PA (2001) Adaptive control of mental
workload. In: Hancock PA, Desmond PA (eds) Stress, work-
load, and fatigue. Lawrence Erlbaum Associates, Mahwah, pp
305–320
Prinzel LJ III, Parasuraman R, Freeman FG, Scerbo MW, Mikulka
PJ (2003) Three experiments examining the use of electroen-
cephalogram, event-related potentials, and heart-rate variabil-
ity for real-time human-centered adaptive automation. NASA/
TP-2003-212442, NASA Langley Research Center, Hampton
Radüntz T (2016) Kontinuierliche Bewertung psychischer Beanspru-
chung an informationsintensiven Arbeitsplätzen auf Basis des
Elektroenzephalogramms. Dissertation. (Mathematisch-Natur-
wissenschaftliche Fakultät, Hrsg). Berlin, Humboldt-Universität
zu Berlin, Berlin
Radüntz T (2017) Dual frequency head maps: a new method for
indexing mental workload continuously during execution of
cognitive tasks. Front Physiol 8:1–15. https:// doi. org/ 10. 3389/
fphys. 2017. 01019
Radüntz T, Fürstenau N, Tews A, Rabe L, Meffert B (2019) The
effect of an exceptional event on the subjectively experienced
workload of air-traffic controllers. In: Longo L, Leva MC (eds)
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
315Cognition, Technology & Work (2022) 24:291–315
1 3
Human mental workload: models and applications. Springer
International Publishing, Amsterdam
Radüntz T, Fürstenau N, Mühlhausen T, Meffert B (2020a) Index-
ing mental workload during simulated air traffic control tasks
by means of dual frequency head maps. Front Physiol 11:300.
https:// doi. org/ 10. 3389/ fphys. 2020. 00300
Radüntz T, Mühlhausen T, Freyer M, Fürstenau N, Meffert B
(2020b) Cardiovascular biomarkers’ inherent timescales in
mental workload assessment during simulated air traffic con-
trol. Appl Psychophysiol Biofeedback. https:// doi. org/ 10. 1007/
s10484- 020- 09490-z
Reid G, Potter S, Bressler J (1989) Subjective workload assessment
technique (SWAT): a user’s guide. American National Standards
Institute, New York
Risken H (1988) The Fokker-Planck equation, 2nd edn. Springer,
Berlin
Sheridan T (1980) Mental workload-what is it? Why bother with it?
Hum Factors Soc Bull 23:1–2
Sperandio JC (1978) The regulation of working methods as func-
tion of workload among air traffic controllers. Ergonomics
21(3):195–202
Stein E (1985) Air traffic controller workload: An examination of
workload probe. DOT/FAA/CT-TN84/24, DOT/FAA, Atlantic
City
Stevens SS (1957) On the psychophysical law. Psychol Rev
64(3):153–181
Stevens SS (1975) Psychophysics: introduction to its perceptual,
neural and social prospects. Wiley, New York
Tattersall AJ, Foord PS (1996) An experimental evaluation of instan-
taneous self-assessment as ameasure of workload. Ergonomics
39(5):740–748
Vanderhaegen F, Wolff M, Mollard R (2020) Non-conscious errors
in the control of dynamic events synchronized with heartbeats:
anew challenge for human reliability study. Saf Sci. https:// doi.
org/ 10. 1016/j. ssci. 2020. 104814
Wickens C (2002) Multiple resources and performance prediction.
Theor Issues Ergon Sci 3(2):159–177. https:// doi. org/ 10. 1080/
14639 22021 01238 06
Wickens CD, Hollands JG (2000) Attention, time sharing, and work-
load. Engineering psychology and human performance, 3rd edn.
Prentice-Hall, Upper Saddle River, pp 439–479
Xie B, Salvendy G (2000) Review and reappraisal of modelling and
predicting mental workload in single and multitask environ-
ments. Work Stress 14(1):74–99
Yeh YY, Wickens C (1984) The dissociation of subjective measures
of mental workload and performance. techreport, Engineer-
ing-psychology Research Laboratory, University of Illinois at
Urbana-Champaign.
Publisher’s Note Springer Nature remains neutral with regard to
jurisdictional claims in published maps and institutional affiliations.
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
1.
2.
3.
4.
5.
6.
Terms and Conditions
Springer Nature journal content, brought to you courtesy of Springer Nature Customer Service Center GmbH (“Springer Nature”).
Springer Nature supports a reasonable amount of sharing of research papers by authors, subscribers and authorised users (“Users”), for small-
scale personal, non-commercial use provided that all copyright, trade and service marks and other proprietary notices are maintained. By
accessing, sharing, receiving or otherwise using the Springer Nature journal content you agree to these terms of use (“Terms”). For these
purposes, Springer Nature considers academic use (by researchers and students) to be non-commercial.
These Terms are supplementary and will apply in addition to any applicable website terms and conditions, a relevant site licence or a personal
subscription. These Terms will prevail over any conflict or ambiguity with regards to the relevant terms, a site licence or a personal subscription
(to the extent of the conflict or ambiguity only). For Creative Commons-licensed articles, the terms of the Creative Commons license used will
apply.
We collect and use personal data to provide access to the Springer Nature journal content. We may also use these personal data internally within
ResearchGate and Springer Nature and as agreed share it, in an anonymised way, for purposes of tracking, analysis and reporting. We will not
otherwise disclose your personal data outside the ResearchGate or the Springer Nature group of companies unless we have your permission as
detailed in the Privacy Policy.
While Users may use the Springer Nature journal content for small scale, personal non-commercial use, it is important to note that Users may
not:
use such content for the purpose of providing other users with access on a regular or large scale basis or as a means to circumvent access
control;
use such content where to do so would be considered a criminal or statutory offence in any jurisdiction, or gives rise to civil liability, or is
otherwise unlawful;
falsely or misleadingly imply or suggest endorsement, approval , sponsorship, or association unless explicitly agreed to by Springer Nature in
writing;
use bots or other automated methods to access the content or redirect messages
override any security feature or exclusionary protocol; or
share the content in order to create substitute for Springer Nature products or services or a systematic database of Springer Nature journal
content.
In line with the restriction against commercial use, Springer Nature does not permit the creation of a product or service that creates revenue,
royalties, rent or income from our content or its inclusion as part of a paid for service or for other commercial gain. Springer Nature journal
content cannot be used for inter-library loans and librarians may not upload Springer Nature journal content on a large scale into their, or any
other, institutional repository.
These terms of use are reviewed regularly and may be amended at any time. Springer Nature is not obligated to publish any information or
content on this website and may remove it or features or functionality at our sole discretion, at any time with or without notice. Springer Nature
may revoke this licence to you at any time and remove access to any copies of the Springer Nature journal content which have been saved.
To the fullest extent permitted by law, Springer Nature makes no warranties, representations or guarantees to Users, either express or implied
with respect to the Springer nature journal content and all parties disclaim and waive any implied warranties or warranties imposed by law,
including merchantability or fitness for any particular purpose.
Please note that these rights do not automatically extend to content, data or other material published by Springer Nature that may be licensed
from third parties.
If you would like to use or distribute our Springer Nature journal content to a wider audience or on a regular basis or in any other manner not
expressly permitted by these Terms, please contact Springer Nature at
onlineservice@springernature.com
... Similarly, physiological measures such as eye activity, respiration, or electroencephalography (EEG) data can be used as indicators of fluctuations in workload across time [53,54]. Psychophysical approaches to workload measurement and prediction have also been applied to the field of air traffic control, including the radio communication rate and duration of ATCOs [55]. ...
... To objectively assess workload, ref. [53,54] used a variety of physiological measures that were not applied for the validation at hand. However, ref. [55] showed the correlation of those measures to the radio communication parameter, as analysed in the following. Figure 6-8 visualise the average number of radio-telephony contacts (transmissions), their average overall duration, and the average utilisation in relation to the simulation time over all simulation runs. ...
... Workload reduction itself might originate from support tools or from the CPDLC assumption. This is represented by the constant radiotelephony utilisation of 2% against 14% and 22% in the high and low baseline scenarios, respectively, which was found by [55] to be a reasonable measure. For example, ATCOs took longer to respond to ISA prompts during the baseline runs, indicating a higher workload. ...
Article
Full-text available
While traffic levels are predicted to rise, nearly all European air navigation service providers suffer from staff shortages. In most cases, two air traffic controllers are deployed to control one airspace sector. Enabling the deployment of one controller per sector could be a solution to staff shortage problems. For this Single-Controller Operation (SCO) concept, a demonstrator with integrated support tools based on advanced information technology was developed. These partially automate some controller tasks to allow one controller to work off the same traffic amount as a controller team. The system was tested in a human-in-the-loop real-time simulation under varying traffic loads using a 2 × 2 within-subjects design. The variables assessed include separation minima infringements, exit flight level deviations, instantaneous self-assessment, voice communication, flight distance, and fuel burn. The results show no negative influence on safety, workload, situational awareness, operational efficiency, and environment, with 80% of maximum allowed declared capacity. Thus, SCO has the potential to mitigate staff shortages and raise cost efficiency by 40%. These results showcase the feasibility of the SCO concept under nominal conditions. Assessments with different traffic levels, non-nominal conditions, and an interdependent multi-sector SCO layout are recommended for further investigations.
... In this article we derive a formal parametric equivalence between a cognitive power law of mental load 44 quantified on a subjective behavioral level [1] [2] and the classical Hill function of hemoglobin oxygen (HbO2) 45 saturation [3]. Evidence is provided through theoretical parameter predictions and model based data analysis of 46 three previously published independent data sets [1] [2] [4]. ...
... In this article we derive a formal parametric equivalence between a cognitive power law of mental load 44 quantified on a subjective behavioral level [1] [2] and the classical Hill function of hemoglobin oxygen (HbO2) 45 saturation [3]. Evidence is provided through theoretical parameter predictions and model based data analysis of 46 three previously published independent data sets [1] [2] [4]. Cognitive processing and memory resources (e.g. ...
... We had shown in [32] 582 that due to the only four discrete traffic load values of the independent variable the MWL-sigmoid was 583 approximated reasonably well by a linear model. Under standard work conditions the MWL-characteristic with  584 := 0 (like in [1]) starts at intersection I0 := Id = 1 with a slope (or WL-sensitivity) I' = dI/dn = 4/(5 that is 585 certainly larger than slope dI/dn ( = 1)  0 (like in [4]), due to the extended low-traffic range of the latter that 586 shifts the sigmoid slope-inversion vale  (transition coordinate in [4]) to the right (e.g. Figure 5). Consequently, 587 for a given range of the environmental traffic load variable n (0 … nmax > nc) the latter I(n)-characteristic is forced into a steeper increase with maximum slope I'max(n = ) = (Iu -) / (4) if we assume for both cases the 589 same cognitive resource limit Iu and a comparable critical environmental load value nc. ...
Preprint
Full-text available
Cognitive processing and memory resources invested in task execution determine mental workload (MWL) that is quantified through objective physiological measures such as heart rate and variability, EEG, and hemoglobin oxygen (HbO 2 ) saturation, and subjective methods like periodic quasi-real-time “instantaneous self-assessment” (ISA) with discrete five- or seven-level WL-scales. Previously published results of human-in-the-loop (HITL) air-traffic control simulations with highly trained domain experts provided initial evidence for logistic and power law functional dependencies between subjective MWL self-assessment reports and simultaneously monitored task load and simulation variables (e.g. communication and traffic load). Here we show that a biased “Logistic Resource Limitation” (LRL) model for regression based parameter estimates of subjective self-reports through combination with a logistic task load function leads to a cognitive power law with parametric correspondence to the classical Hill function that quantifies HbO 2 saturation. Hill function saturation exponent and equilibrium dissociation constant turned out to show surprising agreement with corresponding estimates of the power law parameters derived from the LRL-model applied to published independent data sets from the three different HITL-simulation experiments. Our results suggest the hypothesis that under certain conditions quasi real-time subjective (behavioral) reporting of cognitive load due to task execution might represent the output of an interoceptive HbO 2 saturation sensor that measures resource limitation of neural energy supply. From the HbO 2 - saturation perspective, our results might provide an additional aspect to the “selfish brain” theory for cortical energy supply as derived by A. Peters et al. based on a logistic Glucose push–pull supply chain model. However, more focused experiments are required including direct (e.g. fNIR based) measurements of HbO 2 -saturation to further support (or falsify) our conclusions. Author Summary Measurements of mental workload of domain experts under cognitive task requirements by human-in-the-loop simulation experiments utilize subjective and objective methods and measures. Standard data analysis is mostly limited to linear statistical methods such as variance and regression analysis for quantifying load differences under different task requirements. Based on nonlinear resource limitation models with asymptotic saturation limits we derive here a cognitive power law for the dependency of real-time subjective work- vs. objective task load. The focused analysis of three previously published independent datasets revealed an unexpected formal and quantitative equivalence with the classical Hill-function of blood-oxygen saturation. Our results suggest the hypothesis of a close quantitative relationship between subjective load reports and an interoceptive senor for cortical energy resources.
... • Communication Load: Level of awareness and understanding, shaped by cultural norms, social relations, and language proficiency . • Mental Load: Operators' physical and psychophysiological state during operations, dependent on stress levels and performance actions (Fürstenau and Radüntz, 2022). ...
Article
Full-text available
The aviation operator's role and duties undergo a dramatic change from direct engagement to information management and surveillance in today's advanced aviation environment. In this modern and highly automated working environment, operators must handle various information, data, and transmission during operations, particularly while making decisions in specific situations. The total load system of operators (information, communication, mental, task, and workload) has been fundamentally reshaped in response to these dynamic changes. The highly automated system is linked to unbalanced operator loads, unanticipated losses in situation awareness, inappropriate decision-making quality, and higher stress levels. This research employs the Analytical Hierarchy Process (AHP) as a foundational framework, integrating the Fuzzy Analytical Hierarchy Process (FAHP) on the AHP model to address uncertainties and applying the Technique for Order of Preference by Similarity to the Ideal Solution (TOPSIS) for ranking the aviation operators' total loads. online Survey distributed among 63 experts across four aviation operator groups: less experienced pilots, expert pilots, less experienced Air Traffic Controllers (ATCOs), and experienced ATCOs. serves to evaluate the pivotal characteristics of the operators' total loads model. The results highlighted the communication load's effect on the aviation operators specifically the level of the language as well the workload specifically both practicing referring to the experience and skills.
... 16, No. 1, 2023, pp. 411~420 413 dilakukan untuk mengkuantitatifkan beban kerja dari aktivitas yang harus dilakukan oleh pekerja [13]; [14]; [15]. Metode SWAT akan menggambarkan sistem kerja sebagai model multidimensional dari beban kerja. ...
Article
Pekerjaan sebagai driver ojek online memang memiliki beban kerja yang cukup besar, baik dari segi aktivitas fisik maupun mental. Tujuan dari penelitian ini yaitu untuk mengetahui beban kerja fisik dan mental para driver ojek online sehingga dapat memahami kondisi pekerjaan di sektor layanan transportasi berbasis aplikasi. Penelitin ini menggunakan pendekatan kuantitatif. Populasi penelitian merupakan driver ojek online pada aplikasi Gojek sebanyak 26 responden. Beban kerja fisik & mental diukur dengan menggunakan metode Cardiovascular Load (CVL) dan Subjective Workload Assessment Technique (SWAT). Hasil penelitian menunjukkan bahwa indikator yang mempengaruhi beban kerja fisik pada driver ojek online adalah indikator time load dengan prosentase sebesar 64,43 %, yang artinya para driver ojek online pada aplikasi Gojek secara signifikan merasakan beban waktu lebih dominan dalam mempengaruhi pekerjaannya.
... The ATMOS provided a human-in-the-loop simulation environment [14,15], which EUROCONTROL recognizes as a suitable validation method [16] for systems in the pre-industrial development phase [17]. Furthermore, the ATMOS has been previously used in several validation campaigns including mental workload analysis for air traffic controllers [18], analysis of air traffic management security [19], and assessing the impact of spaceflights on air traffic management [20]. The NARSIM software (version 8.3) [21] was deployed as a generic realtime software. ...
Article
Full-text available
Automatic speech recognition and understanding (ASRU) for air traffic control (ATC) has been investigated in different ATC environments and applications. The objective of this study was to quantify the effect of ASRU support for air traffic controllers (ATCos) radar label maintenance in terms of safety and human performance. Therefore, an implemented ASRU system was validated within a human-in-the-loop environment by ATCos in different traffic-density scenarios. In the baseline condition, ATCos performed radar label maintenance by entering verbally instructed ATC commands with a mouse and keyboard. In the proposed solution, ATCos were supported by ASRU, which achieved a command recognition rate of 92.5% with a command error rate of 2.4%. ASRU support reduced the number of wrong or missing inputs from ATCos into the radar label by a factor of two, which contemporaneously improved their situational awareness. Furthermore, ATCos where able to perform more successful secondary tasks when using ASRU support, indicating a greater capacity to handle unexpected events. The results from NASA TLX showed that the perceived workload decreased with a statistical significance of 4.3% across all scenarios. In conclusion, this study provides evidence that using ASRU for radar label maintenance can significantly reduce workload and improve flight safety.
Preprint
Full-text available
Existing studies often overlook the additional impact of increased communication demands from Emergency Rescue Personnel (ERP) on apron controllers during aircraft-forced landings, leading to inaccurate workload assessments. This paper presents a quantitative approach to improve the evaluation of apron controllers’ workloads during emergency ground rescues by incorporating the states of ERP. Firstly, the approach systematically standardizes and calculates four features (apron controllers’ verbal communication signals, situation awareness, task complexity, and task performance) to quantify their workload. A correlation analysis follows this quantitation to identify key indicators representing the ERP’s states as replacements for the original communication-related features by determining their correlations with the apron controller's workload for improving the accuracy of workload evaluations. Additionally, subjective assessments from experienced apron controllers were collected to verify the effectiveness of the proposed quantitative workload approach by correlating them with the evaluated workload results. An experiment was conducted, in which 6 apron controllers and 10 ERPs were included to perform control and predetermined tasks, respectively, under four diverse emergency scenarios across three different periods, involving bidirectional communication (instructions given before and after each task). Using ERP’s fatigue states as one of the measures of the apron controller’s workload level would result in workload calculations with less error, confirming the superiority of using the new indicators screened by the proposed approach to quantify workload during apron emergency rescue control. This enhances the effectiveness of apron control operations in high-pressure situations, thereby securing more emergency response efforts.
Article
Full-text available
One central topic in ergonomics and human-factors research is the assessment of mental workload. Heart rate and heart rate variability are common for registering mental workload. However, a major problem of workload assessment is the dissociation among different workload measures. One potential reason could be the disregard of their inherent timescales and the interrelation between participants’ individual differences and timescales. The aim of our study was to determine if different cardiovascular biomarkers exhibit different timescales. We focused on air traffic controller and investigated biomarkers’ ability to distinguish between conditions with different load levels connected to prior work experience and different time slots. During an interactive real-time simulation, we varied the load situations with two independent variables: the traffic volume and the occurrence of a priority-flight request. Dependent variables for registering mental workload were the heart rate and heart rate variability from two time slots. Our results show that all cardiovascular biomarkers were sensitive to workload differences with different inherent timescales. The heart rate responded sooner than the heart rate variability features from the frequency domain and it was most indicative during the time slot immediately after the priority-flight request. The heart rate variability parameters from the frequency domain responded with latency and were most indicative during the subsequent time slot. Furthermore, by consideration of biomarkers’ inherent timescales, we were able to assess a significant effect of work experience on heart rate and mid/high frequency-band ratio of the heart rate variability. Results indicated that different cardiovascular biomarkers reveal different inherent timescales.
Article
Full-text available
This paper studies the synchronization between dynamic events with heartbeats and its impact on non-conscious errors in the control of dynamic events. It proposes a methodology to compare two groups of subjects: a group for which alarms are synchronized with the heartbeats of the subjects and a group for which they are not. Quantitative and subjective data were recorded during four experimental phases from a low level to a high level of workload. Results showed that there was a significant impact of such a synchronization of events with heartbeat: people produced more errors when this synchronization was present and they were not really conscious about the disruption of their abilities. This study is very promising and shows the interest of developing future on-line or off-line human reliability assessment methods based on unsafe behaviors associated with this synchronization.
Article
Full-text available
In our digitized society, advanced information and communication technology and highly interactive work environments impose high demands on cognitive capacity. Optimal workload conditions are important for assuring employee's health and safety of other persons. This is particularly relevant in safety-critical occupations, such as air traffic control. For measuring mental workload using the EEG, we have developed the method of Dual Frequency Head Maps (DFHM). The method was tested and validated already under laboratory conditions. However, validation of the method regarding reliability and reproducibility of results under realistic settings and real world scenarios was still required. In our study, we examined 21 air traffic controllers during arrival management tasks. Mental workload variations were achieved by simulation scenarios with different number of aircraft and the occurrence of a priority-flight request as an exceptional event. The workload was assessed using the EEG-based DFHM-workload index and instantaneous self-assessment questionnaire. The DFHM-workload index gave stable results with highly significant correlations between scenarios with similar traffic-load conditions (r between 0.671 and 0.809, p ≤ 0.001). For subjects reporting that they experienced workload variation between the different scenarios, the DFHM-workload index yielded significant differences between traffic-load levels and priority-flight request conditions. For subjects who did not report to experience workload variations between the scenarios, the DFHM-workload index did not yield any significant differences for any of the factors. We currently conclude that the DFHM-workload index reveals potential for applications outside the laboratory and yields stable results without retraining of the classifiers neither regarding new subjects nor new tasks.
Conference Paper
Full-text available
Various subjective scales (Bedford, NASA TLX) have been employed for rating pilot workload. Numerous measures (control activity, heart rate) have also been proposed as relative indicators of pilot workload. Borrowing concepts from classical and modern psychophysical research, this paper attempts to treat workload as a “sensation response” arising from an effective stimulus. Bedford workload ratings from two different compensatory tracking tasks appear to conform to Weber’s Law (the ratio of a perceived change in stimulus to the magnitude of the original stimulus remains constant ). Two candidate, and effectively equivalent, sources are implicated as the effective stimulus: 1) the product of the standard deviations (SD) of display error rate and pilot control rate; 2) the power spectral density of the error rate, shaped by pilot compensation. Factors that should be reflected in a workload estimator (i.e., the effect of vehicle dynamics on pilot compensation) are examined from manual control and spectral analysis perspectives, corroborating the stimulus sources. By applying a psychophysical treatment, it is shown how workload response for a given task can be characterized in concise terms such as sensitivity to stimulus (Weber fraction), , just-noticeable difference (JND), and dynamic range. A general relationship between stimulus and the JND is proposed, consolidating the opposing JND assumptions of Fechner’s law (constant JND), and Stevens law (JND is proportional to the stimulus magnitude). Excellent matching is obtained between actual and estimated Bedford ratings for the two tasks using the stimulus in a general power law function. This function follows from the proposed general JND relationship.
Article
Full-text available
One goal of advanced information and communication technology is to simplify work. However, there is growing consensus regarding the negative consequences of inappropriate workload on employee's health and the safety of persons. In order to develop a method for continuous mental workload monitoring, we implemented a task battery consisting of cognitive tasks with diverse levels of complexity and difficulty. We conducted experiments and registered the electroencephalogram (EEG), performance data, and the NASA-TLX questionnaire from 54 people. Analysis of the EEG spectra demonstrates an increase of the frontal theta band power and a decrease of the parietal alpha band power, both under increasing task difficulty level. Based on these findings we implemented a new method for monitoring mental workload, the so-called Dual Frequency Head Maps (DFHM) that are classified by support vectors machines (SVMs) in three different workload levels. The results are in accordance with the expected difficulty levels arising from the requirements of the tasks on the executive functions. Furthermore, this article includes an empirical validation of the new method on a secondary subset with new subjects and one additional new task without any adjustment of the classifiers. Hence, the main advantage of the proposed method compared with the existing solutions is that it provides an automatic, continuous classification of the mental workload state without any need for retraining the classifier—neither for new subjects nor for new tasks. The continuous workload monitoring can help ensure good working conditions, maintain a good level of performance, and simultaneously preserve a good state of health.
Article
Considering individual differences in personality, personal characteristics, or abilities is common praxis in several areas of research. The clustering of subjects related to individual variables is particularly important in order to value identified content, recognize relationships, analyse and derive complex concepts as well as improve our understanding of potential issues. In this context, the concept of mental workload comprises a number of individual characteristics but is rarely used for subject clustering. In our article, we introduce an approach for the calculation of a workload-sensitivity index that can be used for such purpose. We present a two-parametric logistic model that predicts workload (WL) sensitivity parameters for sample means across participants. Together with a linear approximation it provides estimates for individuals. Thereby it takes into account cognitive resource limitation and the specific scale limits of WL-metrics as well as domain expert knowledge as prior information. Experimental evidence is provided by means of a human-in-the-loop simulation experiment with 21 air traffic controllers through measuring of the WL-effects under eight different task load levels (scenarios) realized by traffic flow n (aircraft/hour) and a non-nominal event using subjective Instanteneous Self Assessment (ISA) metrics. We analyse the ISA measures and show that the theoretically predicted ISA vs. n characteristic exhibits surprisingly good agreement with the experimental parameter estimates when based on the ISA scenario averages despite large inter-individual variance. To sum up, our model based subject clustering allows for defining subgroups of different WL-sensitivity based on a single dimensionless sensitivity index.
Book
Psychophysics is a lively account by one of experimental psychology's seminal figures of his lifelong scientific quest for general laws governing human behavior. It is a landmark work that captures the fundamental themes of Stevens's experimental research and his vision of what psycho-physics and psychology are and can be. The context of this modern classic is detailed by Lawrence Marks's pungent and highly revealing introduction. The search for a general psychophysical law-a mathematical equation relating sensation to stimulus-pervades this work, first published in 1975. Stevens covers methods of measuring human psychophysical behavior: magnitude estimation, magnitude production, and cross-modality matching are used to examine sensory mechanisms, perceptual processes, and social consensus. The wisdom in this volume lies in its exposition of an approach that can apply generally to the study of human behavior
Conference Paper
The German Federal Institute of Occupational Safety and Health in Berlin developed a method for neuronal mental workload monitoring. The so-called Dual Frequency Head Maps (DFHM) method allows defining the workload range of each person individually. The current research project describes the evaluation and condition-related verification of the DFHM method in a simulated realistic environment of an air traffic control center. During an interactive real-time simulation at the Air Traffic Validation Center of the German Aerospace Center, the load level for the controllers was varied by means of two independent variables: the traffic demand and the occurrence of a priority request. Dependent variables for registering mental workload were the DFHM index, heart rate, subjective questionnaires, and air traffic performance data.
Article
In the last decade, passive BCI algorithms and biosignals acquisition technologies experienced a significant growth that has allowed the real-time analysis of biosignals, with the aim to quantify relevant insights, like mental and emotional states, of the users. Several passive BCI-based applications have been tested in laboratory settings, and just few of them in real or, at least, simulated but high-realistic settings. Anyhow, works performed in laboratory settings are not able to take into account all those factors (artefacts, non-brain influences, other mental states) that could impair the usability of passive BCIs during real applications, naturally characterized by higher complexity. The present review takes into account the most recent trends in using advanced passive BCI technologies in real settings, especially for real-time mental states' evaluation in operational environments, evaluation of team resources, training and expertise assessment, gaming and neuromarketing applications. The objective of the work is to draw a mark on where we are nowadays and the future challenges, in order to make passive BCIs closer to be integrated in day-life applications.