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Measuring Confidence Engaging in Computer Activities at Different Skill Levels: Development and Validation of the Brief Inventory of Technology Self-Efficacy (BITS)

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Abstract

People in educational settings are expected to effectively use increasingly complex technology. One of the most important factors in technology use is computer self-efficacy (CSE). Although frequently assessed, available measures of CSE have various issues. Additionally, there is no current measure that delineates CSE at different skill levels and specifically targets usage in applied fields. Consequently, this set of seven studies describes the development and psychometric properties of two CSE scales that address these issues: the 18-item Brief Inventory of Technology Self-Efficacy (BITS) and the six-item Brief Inventory of Technology Self-Efficacy – Short Form (BITS-SF). The first study encompassed conceptualization and item development. The second and third studies explored and confirmed the three-factor structure of the BITS (Novice, Advanced, and Expert) in samples of Mechanical Turk workers and college students, respectively. The fourth study examined the multigroup invariance of this factor structure across men and women. The fifth study showed evidence for the temporal stability of the BITS. The sixth study assessed for validity evidence for both scales. Finally, the seventh study used latent class analysis to determine the underlying classes of the BITS-SF. The uses of the BITS and BITS-SF are discussed, and both measures are included.

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... Teachers' characteristics such as self-efficacy affect their knowledge and skills. Therefore, teachers' sense of self-efficacy and confidence in the use of ICT affects their level of use (Ertmer & Ottenbreit-Leftwich, 2010;Moos & Azevedo, 2009;Morris et al., 2017;Weigold & Weigold, 2021). Bandura defined self-efficacy, which he based on social cognition theory, as individuals' perceived ability to plan and execute behaviors to achieve a predetermined performance (Barton & Dexter, 2020;Straub, 2009). ...
... A review of the literature found no instruments for measuring teachers' self-efficacy in the use of ICT. There are tools for measuring teachers' computer self-efficacy (Cassidy & Eachus, 2002;Compeau & Higgins, 1995;Conrad & Munro, 2008;Gist et al., 1989;Henry & Stone, 1997;Howard, 2014;Marakas et al., 2007;Murphy et al., 1989;Tsai et al., 2019), technology self-efficacy (Laver et al., 2012;Weigold & Weigold, 2021), ICT selfefficacy of information and communication technology (ICT) (Banoglu et al., 2015). During the COVID-19 pandemic, Portillo et al. (2020) used the Digital Competence of Educators (DCE) questionnaire to determine how teachers at all educational levels (Preschool, Primary and Secondary Education, Vocational Education, and Higher Education) perceive their self-efficacy for ICT. ...
... The authors reviewed studies on ICT after the theoretical research (Chao, 2003;Compeau et al., 1999;Fanni et al., 2013;Hatlevik, 2017;Sang et al., 2010), teacher self-efficacy (Anderson & Maninger, 2007;Sang et al., 2010;Mueller et al., 2008;Compeau et al., 1999;Scherer et al., 2018), and measurement tools for ICT self-efficacy (Banoglu et al., 2015;Cassidy & Eachus, 2002;Compeau & Higgins, 1995;Conrad & Munro, 2008;Gist et al., 1989;Henry & Stone, 1997;Howard, 2014;Laver et al., 2012;Marakas et al., 2007;Murphy et al., 1989;Murphy et al., 1989;Tsai et al., 2019;Weigold & Weigold, 2021). Later, when determining the scope of the scale, they observed the preschool teachers' ability to use ICT in the education of children during COVID-19, the teachers' purposes of using ICT, their technology competencies in the use of ICT, their ability to use ICT to communicate with parents about their children's education, and their ability to use educational information for children in the use of ICT. ...
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Distance education has added a different dimension to the change in the use of ICT (information and communication technologies) in the early childhood education paradigms in recent years due to the COVID-19 pandemic. These changes before and during the pandemic will also affect education in the post-pandemic period and this is why research in teachers’ ICT use, competencies, and self-efficacy has become a priority. The theoretical foundations of the scale developed to measure preschool teachers’ ICT self-efficacy in distance education were based on Bandura’s social cognitive theory, Bronfenbrenner’s ecological systems theory, and Vygotsky’s socio-cultural theory. Accordingly, this study employed a survey method based on quantitative research. This study utilized two different study groups: the first was the Exploratory Factor Analysis (EFA) study group (N = 270), and the second was the Confirmatory Factor Analysis (CFA) study group (N = 275). A total of 555 preschool teachers volunteered to participate in the study. Exploratory Factor Analysis of the data set showed that the scale comprised three factors: information, communication, and technology. Confirmatory Factor Analysis confirmed the scale’s factors according to the fit index values on a different sample. The reliability analysis of the scale showed all factors to be reliable. After scale development phases and statistical analyses, it was determined that the teacher self-efficacy scale for the use of ICT at home is a valid and reliable measurement tool. The structure and results of the scale that was developed were compared with the results of different studies and discussed.
... The eight items were as follows: achievement of set goals, accomplishment of the task, the importance of outcomes for the efforts, achievement mindset, overcoming challenges, confidence, task completion and better performance under tough conditions. The previous researchers (Weigold and Weigold, 2021;Watson, 2007;Scherbaum et al., 2006;Zhao et al., 2005) used this scale. Job satisfaction Employee Commitment ...
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Purpose This study aims to explore the mediating role of self-efficacy and the relationship between job satisfaction and employee commitment. Design/methodology/approach The study is designed based on social cognitive theory. To collect the data, survey method is used in the present study. Questionnaires were distributed to the 75 randomly selected textile industry registered and located in Bengaluru city, India. Employees of 71 organizations participated in the survey. Out of 700 employees who received the email survey, 452 valid responses were considered for the data analysis. To examine the defined research hypothesis, a structural equation model is used. Findings The mediating analysis explored that the direct effect is 0.700, the indirect effect is 0.1730 and the total effect is 0.8731; it indicated that self-efficacy mediates the relationship between job satisfaction and employee commitment. Research also reveals that there is a positive relationship between self-efficacy, employee commitment and job satisfaction of employees working in the textile industry. The proposed measurement model statistics are as follows: CMIN = 2.322; df = 49; GFI = 0.958; AGFI = 0.934; NFI = 0.943; RFI = 0.923; IFI = 0.967; TLI = 0.955; CFI = 0.966. All these indices were nearer to unity. Practical implications The research findings provide insights to the management, practitioners and employers about the status of job satisfaction, self-efficacy and commitment of employees in textile organizations which will help make the strategies to increase the overall performance of the organization by enhancing the levels of job satisfaction, self-efficacy and commitment of textile industry employees. Originality/value To the best of the authors’ knowledge, this is the first study that tests the relationship among self-efficacy, job satisfaction and the mediating effect of self-efficacy of employees in Indian textile industries.
... The eight items were as follows: achievement of set goals, accomplishment of the task, the importance of outcomes for the efforts, achievement mindset, overcoming challenges, confidence, task completion and better performance under tough conditions. The previous researchers (Weigold and Weigold, 2021;Watson, 2007;Scherbaum et al., 2006;Zhao et al., 2005) used this scale. Job satisfaction Employee Commitment ...
... Penggunaan istilah komputer pada computer self-efficacy bukan hanya berkaitan dengan perangkat keras tetapi juga berkaitan dengan perangkat lunak seperti aplikasi maupun sistem teknologi lainnya. Beberapa penelitian terakhir mengatakan bahwa penelitian terkait computer self-efficacy memiliki peran penting dalam pengaturan pendidikan, dengan adanya peningkatan penggunaan teknologi dalam pembelajaran daring maka penelitian terkait computer self-efficacy menarik untuk diteliti [13]. ...
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Burnout is recognized as a major problem in many workplaces around the world, because over time the changes that occur often lead to individuals feeling exhausted, frustrated, angry and cynical, as well as a sense of ineffectiveness or failure. The use of computer technology in online learning as a result of the Covid-19 pandemic in the field of education is one of the changes that is currently receiving the attention of many researchers, besides these changes can cause burnout. Confidence in the use of computers is considered to be a protective factor for the emergence of burnout. Confidence in their ability to use computers can be known as computer self-efficacy. The purpose of this study was to determine the effect of computer self-efficacy on burnout in lecturers in the city of Bandung. This study uses a quantitative causality approach. The subjects in this study amounted to 107 lecturers in the city of Bandung. The computer self-efficacy measuring instrument used is based on the theory of Compeau & Higgins (1995) with the reference based on Bandura's (1977) self-efficacy theory, while the burnout measurement tool is based on the theory of Maslach & Jackson (1981) ). The sampling technique used is quota sampling. Data analysis using simple linear regression test. The result of this research is that computer self-efficacy has a significant negative effect on burnout in lecturers in Bandung. The effective contribution of computer self-efficacy to burnout is 36.48%, the remaining 63.52% is another factor that can affect burnout. Abstrak. Burnout diakui sebagai masalah utama di banyak tempat kerja di seluruh dunia, karena seiring berjalannya waktu perubahan-perubahan yang terjadi seringkali menyebabkan individu merasa kelelahan, frustrasi, marah dan sinis, serta rasa ketidakefektifan atau kegagalan. Penggunaan teknologi komputer dalam pembelajaran daring sebagai dampak dari Pandemi Covid-19 dalam bidang pendidikan merupakan salah satu perubahan yang pada saat ini mendapat perhatian banyak peneliti, selain itu perubahan tersebut dapat menimbulkan burnout. Keyakinan terhadap penggunaan komputer dinilai dapat menjadi faktor protektif dari munculnya burnout. Keyakinan atas kemampuannya dalam menggunakan komputer dapat dikenal dengan istilah computer self-efficacy. Tujuan penelitian ini untuk mengetahui pengaruh computer self-efficacy terhadap burnout pada dosen di Kota Bandung. Penelitian ini menggunakan pendekatan kuantitatif kausalitas. Subjek dalam penelitian ini berjumlah 107 dosen di Kota Bandung. Alat ukur computer self-efficacy yang digunakan didasarkan pada teori Compeau & Higgins (1995) dengan acuannya berdasarkan teori self-efficacy Bandura (1977), sedangkan alat ukur burnout didasarkan pada teori Maslach & Jackson (1981). Teknik sampling yang digunakan adalah quota sampling. Analisis data menggunakan uji regresi linier sederhana. Hasil dari penelitian ini adalah computer self-efficacy berpengaruh negatif signifikan terhadap burnout pada dosen di Kota Bandung. Sumbangan efektif computer self-efficacy terhadap burnout sebesar 36.48%, sisanya 63.52% merupakan faktor lain yang dapat mempengaruhi burnout.
... 6. Studies have addressed social and psychological resources of teacher personality in the context of the digitalization of the educational system. These are teacher motivation and attitude values: Backfisch et al. (2021) and Lachner et al. (2019Lachner et al. ( , 2020; the problem of college teachers' adaptability: Howard et al. (2021), Weigold and Weigold (2021a;2021b), and Weigold et al. (2021); and the problem of psychological barriers to the adoption of digital learning technologies: Ranellucci et al. (2020). ...
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This study examined the relationship between computer self-efficacy and learning performance and investigated learning engagement as a mediator of this relationship. The theoretical background is a combination of the conservation of resources (COR) theory and a theoretically extended job demands–resources model (JD-R model) proposed by Crawford, LePine, and Rich (2010). A daily diary design was carried out with 121 late-middle- and old-aged job seekers attending 10 computer cram schools. Participants completed a baseline questionnaire, seven daily diary questionnaires, and seven daily end-of-class computer skills examinations over the course of 1 week (N = 121∗7 = 847 occasions). The results of multi-level analyses showed that 1) computer self-efficacy is positively related to learning performance, 2) computer self-efficacy is positively related to learning engagement, 3) learning engagement is positively related to learning performance, and 4) learning engagement fully mediates the relationship between computer self-efficacy and learning performance. The theoretical contributions, research limitations, implications for future research, and practical implications of this study are discussed.
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Students' self-efficacy in using information and communication technology (ICT) is among the most important motivational constructs that are related to their ICT acceptance, use, and literacy. The present study attempts to generate new knowledge about the role of ICT self-efficacy for students' ICT use and their computer and information literacy (CIL). Using the Norwegian data obtained from the International Computer and Information Literacy Study (ICILS) in 2013 (N = 2,410 students in grade level 9), we distinguish between self-efficacy in basic and advanced ICT skills and examine the relations to students’ ICT use for different purposes (school-related task learning, study purposes, and recreation) and their achievement in a CIL test. The results show that: (1) self-efficacy in basic ICT skills is positively related to CIL achievement, whereas self-efficacy in advanced ICT skills shows a negative relation; (2) ICT use and ICT self-efficacy are positively correlated for some of the ICT use purposes; (3) there is an indirect effects of ICT use on CIL achievement via ICT self-efficacy; (4) this indirect effect holds for both female and male students. Our findings point to a potential mechanism that links ICT use, self-efficacy, and CIL. Implications for future research and educational practice are discussed.
Article
Research is lacking on the equivalence of paper-and-pencil and computer-administered surveys in older adult samples. In addition, few comparability studies have used best practices for examining equivalence. The current study investigated quantitative (means), qualitative (internal consistency and intercorrelations), and auxiliary (missing items, completion time, and comfort) equivalence for completing self-report surveys in paper-and-pencil or computerized conditions in an older adult sample. One hundred and eight older adults ages 60 and over were randomly assigned to a paper-and-pencil or computer condition and completed questionnaires assessing personality, social desirability, and computer self-efficacy. Results generally showed qualitative equivalence, with some notable differences for quantitative and auxiliary equivalence.
Article
Gender differences in computer-related constructs have been identified for teachers and students. The present study investigated such differences by focusing on teachers’ computer self-efficacy (CSE), which is conceptualized as their confidence in performing basic and advanced skills in using computers, along with the use of computers for instructional purposes. Analyzing the data from 1208 Norwegian secondary school teachers who participated in the International Computer and Information Literacy Study (ICILS) 2013 by means of multi-group confirmatory factor analysis, we found that: (a) CSE can be described by three factors (self-efficacy in basic operational skills, advanced operational and collaborative skills, and in using computers for instructional purposes) which remain invariant across gender; (b) male teachers had higher CSE in basic (d = −1.03) and advanced operational skills (d = −0.49); (c) no significant gender differences for CSE in using computers for instructional purposes existed; (d) teachers’ CSE was differentially related to their participation in professional development courses for females and males. The differentiation into three factors of CSE provides a more detailed view on teachers’ CSE than unidimensional approaches. We discuss our findings in light of gender differences and teachers’ professional development in using information and communication technology.
Article
Computing has long been considered a male domain. If this perception is pervasive, then this situation can be detrimental to the success of women in the workplace because computing is integral to success in most jobs. Recently however, women are using computers and the Internet at an increasing rate, which brings into question whether or not computing remains "male." This cross-sectional study compares college students in 1995 and 2002 to examine changes in attitudes toward, and usage of computers. Results show that gender gaps in usage and attitudes present in 1995 are lessening, or disappearing altogether, in 2002.
Article
The Computer Attitude Scale (CAS) was created to measure positive and negative attitudes toward computers. Data collected from multiple groups of subjects indicated that both the reliability (internal consistency and test-retest) and validity (short-term predictive, concurrent and construct) of the CAS were adequate. Indications of possible sex and age differences in attitudes towards computers were also found.
Article
Although computer-based learning environments (CBLEs) are becoming more prevalent in the classroom, empirical research has demonstrated that some students have difficulty learning with these environments. The motivation construct of computer-self efficacy plays an integral role in learning with CBLEs. This literature review synthesizes research that has empirically examined factors related to computer self-efficacy and the relationship between computer self-efficacy, learning outcomes, and learning processes with CBLEs. Results indicate that behavioral and psychological factors are positively related to computer self-efficacy. Students who receive behavioral modeling report significantly higher computer self-efficacy than do students who receive the more traditional instruction-based method when learning with CBLEs. Computer self-efficacy is related both to learning outcomes and to learning processes with CBLEs. This review also offers theoretical and methodological issues for future research in the area of computer self-efficacy.
Article
The following is a summary of the author’s five-stage model of adult skill acquisition, developed in collaboration with Hubert L. Dreyfus. An earlier version of this article appeared in chapter 1 of Mind Over Machine: The Power of Human Intuition and Expertise in the Era of the Computer (1986, Free Press, New York).
Article
Integrating technology into teaching and learning is increasing exponentially; however, nonanecdotal evidence of its effectiveness is lacking. Using qualitative and quantitative research methods, the impact of implementing a technology-rich learning environment in a marketing curriculum is investigated. A quasi-experimental approach used (1) a pre-laptop program assessment based on perceptual mapping and concept studies, (2) a treatment (laptops and pedagogy changes) assessment based on social cognitive theory, and (3) a post-laptop assessment of perceptual mapping and enrollment data. Faculty and student responses to the new laptop-based environment are provided along with a discussion based on this experience.
Article
The authors conducted a content analysis on new scale development articles appearing in the Journal of Counseling Psychology during 10 years (1995 to 2004). The authors analyze and discuss characteristics of the exploratory and confirmatory factor analysis procedures in these scale development studies with respect to sample characteristics, factorability, extraction methods, rotation methods, item deletion or retention, factor retention, and model fit indexes. The authors uncovered a variety of specific practices that were at variance with the current literature on factor analysis or structural equation modeling. They make recommendations for best practices in scale development research in counseling psychology using exploratory and confirmatory factor analysis.
Article
Three methods of measuring self-efficacy were compared: traditional, Likert, and a simplified scale. Scores on the three scales had highly similar reliability and validity and were strongly related. The Likert and simplified scales required 50% and 70% (respectively) fewer participant responses than the traditional format, whereas the traditional and Likert formats provided more specific diagnostic information.
Article
Self-report survey-based data collection is increasingly carried out using the Internet, as opposed to the traditional paper-and-pencil method. However, previous research on the equivalence of these methods has yielded inconsistent findings. This may be due to methodological and statistical issues present in much of the literature, such as nonequivalent samples in different conditions due to recruitment, participant self-selection to conditions, and data collection procedures, as well as incomplete or inappropriate statistical procedures for examining equivalence. We conducted 2 studies examining the equivalence of paper-and-pencil and Internet data collection that accounted for these issues. In both studies, we used measures of personality, social desirability, and computer self-efficacy, and, in Study 2, we used personal growth initiative to assess quantitative equivalence (i.e., mean equivalence), qualitative equivalence (i.e., internal consistency and intercorrelations), and auxiliary equivalence (i.e., response rates, missing data, completion time, and comfort completing questionnaires using paper-and-pencil and the Internet). Study 1 investigated the effects of completing surveys via paper-and-pencil or the Internet in both traditional (i.e., lab) and natural (i.e., take-home) settings. Results indicated equivalence across conditions, except for auxiliary equivalence aspects of missing data and completion time. Study 2 examined mailed paper-and-pencil and Internet surveys without contact between experimenter and participants. Results indicated equivalence between conditions, except for auxiliary equivalence aspects of response rate for providing an address and completion time. Overall, the findings show that paper-and-pencil and Internet data collection methods are generally equivalent, particularly for quantitative and qualitative equivalence, with nonequivalence only for some aspects of auxiliary equivalence.
Article
Two studies are reported which describe the development and evaluation of a new instrument, the Computer Technology Use Scale (CTUS), comprising three domains: computer self-efficacy, attitudes to technology, and technology related anxiety. Study 1 describes the development of the instrument and explores its factor structure. Study 2 used confirmatory factor analysis to evaluate the stability of the factors identified and to examine relationships between computer self-efficacy, attitudes, and anxiety. There were 479 (Study 1) and 352 (Study 2) University recruited subjects who volunteered for the project. The initial five factor solution of the CTUS scale was confirmed which include the following factors: computer efficacy, technology related anxiety, complexity, positive attitudes, and negative attitudes. Computer efficacy was positively related to positive attitudes and negatively related to other factors. The relationship between the factors is discussed.
Article
Two Monte Carlo studies were conducted to examine the sensitivity of goodness of fit indexes to lack of measurement invariance at 3 commonly tested levels: factor loadings, intercepts, and residual variances. Standardized root mean square residual (SRMR) appears to be more sensitive to lack of invariance in factor loadings than in intercepts or residual variances. Comparative fit index (CFI) and root mean square error of approximation (RMSEA) appear to be equally sensitive to all 3 types of lack of invariance. The most intriguing finding is that changes in fit statistics are affected by the interaction between the pattern of invariance and the proportion of invariant items: when the pattern of lack of invariance is uniform, the relation is nonmonotonic, whereas when the pattern of lack of invariance is mixed, the relation is monotonic. Unequal sample sizes affect changes across all 3 levels of invariance: Changes are bigger when sample sizes are equal rather than when they are unequal. Cutoff points for testing invariance at different levels are recommended.
Article
Increasing emphasis has been placed on the use of effect size reporting in the analysis of social science data. Nonetheless, the use of effect size reporting remains inconsistent, and interpretation of effect size estimates continues to be confused. Researchers are presented with numerous effect sizes estimate options, not all of which are appropriate for every research question. Clinicians also may have little guidance in the interpretation of effect sizes relevant for clinical practice. The current article provides a primer of effect size estimates for the social sciences. Common effect sizes estimates, their use, and interpretations are presented as a guide for researchers. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
Alternative training methods on self-efficacy and mastery of a computer software program were compared in the context of a field experiment involving 108 university managers. A behavioral modeling approach relative to a tutorial approach yielded higher self-efficacy scores and higher performance on an objective measure of computer software mastery. Participants scoring high in self-efficacy performed significantly better than participants with low computer self-efficacy scores. Participants low in self-efficacy reported greater confidence in their ability to master the software training in the modeling compared with the tutorial conditions. Participants in the modeling training reported more effective cognitive working styles, more ease with the task, more satisfaction with training, and less frustration compared with participants in tutorial training. Implications for training interventions are discussed. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Article
Corporations competing in the global market face a number of challenges and opportunities in effective human resources training. Many firms address this issue by emphasizing multimedia-based training systems. Given the rapid increase in multimedia-based training, it is important that barriers to effective use of this technology be identified. There is substantial evidence in the human resources training literature that low self-efficacy levels among trainees can form a barrier to a specific training technique. Therefore, it is reasonable to believe that receptiveness to multimedia-based training among trainees may differ based on multimedia self-efficacy. This issue was examined through the use of factor analysis, which revealed two significant selfefficacy factors: developed self-efficacy and existing self-efficacy. These factors proved to be highly significant to respondents' perceptions of multimedia training effectiveness. The finding suggests that training effectiveness is determined not only by the training content and media presentation but also by the trainees' self-efficacy.