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Following the crowd in times of crisis: Descriptive norms predict physical distancing, panic buying, and prosocial behavior during the COVID-19 pandemic

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Abstract

Individuals engage in a variety of behavioral responses to cope with the COVID-19 pandemic, from complying with or transgressing against physical distancing regulations, to stockpiling or prosocial behavior. We predicted that particularly descriptive social norms are important in driving pandemic-related behavior as they offer guidelines in times of insecurity and crisis. To investigate this assumption, we conducted a longitudinal survey with two measurement points (n = 1907) in Germany during spring 2020. Results show that descriptive norms (perceived behavior of close others) positively predicted future transgression against distancing regulations, stockpiling, and prosocial behavior over time. In our analysis, we account for previous behavior as well as other potential predictors (subjective threat, personality). In sum, our findings highlight the power of descriptive norms in increasing compliance with pandemic-related regulations and promoting future prosocial behavior.

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In response to the COVID-19 pandemic, the Dutch government has introduced an “intelligent lockdown” with stay at home and social distancing measures. The Dutch approach to mitigate the virus focuses less on repression and more on moral appeals and self-discipline. This study assessed how compliance with the measures have worked out in practice and what factors might affect whether Dutch people comply with the measures. We analyzed data from an online survey, conducted between April 7-14, among 568 participants. The overall results showed reported compliance was high. This suggests that the Dutch approach has to some extent worked as hoped in practice. Repression did not play a significant role in compliance, while intrinsic (moral and social) motivations did produce better compliance. Yet appeals on self-discipline did not work for everyone, and people with lower impulse control were more likely to violate the rules. In addition, compliance was lower for people who lacked the practical capacity to follow the measures and for those who have the opportunity to break the measures. Sustained compliance, therefore, relies on support to aid people to maintain social distancing and restrictions to reduce opportunities for unsafe gatherings. These findings suggest several important practical recommendations for combating the COVID-19 pandemic.
Article
The finding that females hold more pro-environmental attitudes and engage in more conservation behavior, relative to males, is one of the most robust effects in the field of environmental psychology. Yet sparse research has attempted to understand why males are less pro-environmental than females. In three studies, the present research tested the hypothesis that sex differences in personality account for sex (Studies 1–3) and gender (Study 3) differences in both pro-environmental attitudes and behavior. Results from Study 1 demonstrated that conscientiousness mediated links between sex and attitudes towards environmental utilization, protectionism, and conservation behavior in an undergraduate sample. Results from Study 2 with a community sample demonstrated that conscientiousness, agreeableness, and neuroticism mediated the link between sex and environmental protectionism. Study 3 replicated the mediating effect of conscientiousness on sex differences in environmental behavior using the HEXACO model and extended this finding beyond biological sex to gender differences. Taken together, results suggest that core differences in personality traits explain sex and gender differences in environmentalism, offering new insight into how to potentially promote increased pro-environmental action among men.
Article
Cialdini has argued that whereas injunctive norms motivate behavior by their promise of social sanctions, descriptive norms motivate behavior by providing evidence as to what is likely a sensible thing to do. It is usually sensible to avoid others’ disapproval. Thus, descriptive norms should motivate behavior in part by providing evidence of what the injunctive norm may be. We use the framework of Gelfand and Harrington to discuss the importance of such injunctive inferences from descriptive norms.
Article
Descriptive norms, or cognitions concerning the dominant beliefs, values, and behaviors of a particular reference group, are distinct from personal values and predict a wide range of cultural behavior. However, questions remain as to when and in what contexts descriptive norms predict behavior and what cultural, situational, and individual difference factors influence their motivational force. In this article, we focus on three primary motive goals that may help us determine when descriptive norms are particularly predictive: the goal to manage uncertainty and threat, the goal to manage impressions, and goals derived from power and dependence. We argue that descriptive norms serve important epistemic, identity, and social coordinative functions that help satisfy these goals.
Article
The strengths of social norms vary considerably across cultures, yet little research has shown whether such differences have an evolutionary basis. Integrating research in cross-cultural psychology with evolutionary game theory, we show that groups that face a high degree of threat develop stronger norms for organizing social interaction, with a higher degree of norm–adherence and higher punishment for deviant behavior. Conversely, groups that have little threat can afford to have weaker norms with less punishment for deviance. Our results apply to two kinds of norms: norms of cooperation, in which individuals must choose whether to cooperate (thereby benefitting everyone) or enrich themselves at the expense of others; and norms of coordination, in which there are several equally good ways for individuals to coordinate their actions, but individuals need to agree on which way to coordinate. This is the first work to show that different degrees of norm strength are evolutionarily adaptive to societal threat. Evolutionary game theoretic models of cultural adaptation may prove fruitful for exploring the causes of many other cultural differences that may be adaptive to particular ecological and historical contexts.
Article
Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups. Designed for students taking courses in Intercultural Communication or Intergroup Communication, Bridging Differences is also useful for many courses in Cultural Studies, Anthropology, Sociology, and Management.
Article
When both independent and interdependent self-concepts are available, priming either self-concept will increase the accessibility in memory of the motivations and cognitions associated with it. Thus, priming the interdependent self may activate motivation to maintain harmony and conform to others' opinions, whereas priming the independent self is likely to activate motivation to be independent and to withstand social pressure. Two experiments investigated implications of these possibilities for judgments of risk when participants anticipated (or not) explaining their judgments to others. Participants relied on others' beliefs only when their interdependent self was primed and they expected they might have to explain their judgments to others. When their independent self was primed, expectations to communicate their judgments had no effect. Culture-based differences in individualism vs. collectivism had no impact on these effects.
Article
False consensus refers to an egocentric bias that occurs when people estimate consensus for their own behaviors. Specifically, the false consensus hypothesis holds that people who engage in a given behavior will estimate that behavior to be more common than it is estimated to be by people who engage in alternative behaviors. A meta-analysis was conducted upon 115 tests of this hypothesis. The combined effects of the tests of the false consensus hypothesis were highly statistically significant and of moderate magnitude. Further, the 115 tests of false consensus appear to be relatively heterogeneous in terms of significance levels and effect sizes. Correlational analyses and focused comparisons indicate that the false consensus effect does not appear to be influenced by the generality of the reference population, nor by the difference between alternative choices in actual consensus. However, the significance and magnitude of the false consensus effect was significantly predicted by the number of behavioral choices/estimates subjects had to make, and the sequence of measurement of choices and estimates. These patterns of results are interpreted as being inconsistent with the self-presentational, motivational explanation for the false consensus effect.
Article
Purpose: A new strain of H1N1 influenza, also known as swine flu was confirmed in the UK in May 2009 and has spread to over 100 countries around the world causing the World Health Organization to declare a global flu pandemic. The primary objectives of this review are to identify the key demographic and attitudinal determinants of three types of protective behaviour during a pandemic: preventive, avoidant, and management of illness behaviours, in order to describe conceptual frameworks in which to better understand these behaviours and to inform future communications and interventions in the current outbreak of swine flu and subsequent influenza pandemics. Methods: Web of Science and PubMed databases were searched for references to papers on severe acute respiratory syndrome, avian influenza/flu, H5N1, swine influenza/flu, H1N1, and pandemics. Forward searching of the identified references was also carried out. In addition, references were gleaned from an expert panel of the Behaviour and Communications sub-group of the UK Scientific Pandemic Influenza Advisory Group. Papers were included if they reported associations between demographic factors, attitudes, and a behavioural measure (reported, intended, or actual behaviour). Results: Twenty-six papers were identified that met the study inclusion criteria. The studies were of variable quality and most lacked an explicit theoretical framework. Most were cross-sectional in design and therefore not predictive over time. The research shows that there are demographic differences in behaviour: being older, female and more educated, or non-White, is associated with a higher chance of adopting the behaviours. There is evidence that greater levels of perceived susceptibility to and perceived severity of the diseases and greater belief in the effectiveness of recommended behaviours to protect against the disease are important predictors of behaviour. There is also evidence that greater levels of state anxiety and greater trust in authorities are associated with behaviour. Conclusions: The findings from this review can be broadly explained by theories of health behaviour. However, theoretically driven prospective studies are required to further clarify the relationship between demographic factors, attitudes, and behaviour. The findings suggest that intervention studies and communication strategies should focus on particular demographic groups and on raising levels of perceived threat of the pandemic disease and belief in the effectiveness of measures designed to protect against it.
Article
Despite a long tradition of effectiveness in laboratory tests, normative messages have had mixed success in changing behavior in field contexts, with some studies showing boomerang effects. To test a theoretical account of this inconsistency, we conducted a field experiment in which normative messages were used to promote household energy conservation. As predicted, a descriptive normative message detailing average neighborhood usage produced either desirable energy savings or the undesirable boomerang effect, depending on whether households were already consuming at a low or high rate. Also as predicted, adding an injunctive message (conveying social approval or disapproval) eliminated the boomerang effect. The results offer an explanation for the mixed success of persuasive appeals based on social norms and suggest how such appeals should be properly crafted.
Article
The authors argue that a new six-dimensional framework for personality structure--the HEXACO model--constitutes a viable alternative to the well-known Big Five or five-factor model. The new model is consistent with the cross-culturally replicated finding of a common six-dimensional structure containing the factors Honesty-Humility (H), Emotionality (E), eExtraversion (X), Agreeableness (A), Conscientiousness (C), and Openness to Experience (O). Also, the HEXACO model predicts several personality phenomena that are not explained within the B5/FFM, including the relations of personality factors with theoretical biologists' constructs of reciprocal and kin altruism and the patterns of sex differences in personality traits. In addition, the HEXACO model accommodates several personality variables that are poorly assimilated within the B5/FFM.
Hoarding in the age of COVID-19
  • M Baddeley
Baddeley, M. (2020). Hoarding in the age of COVID-19. Journal of Behavioral Economics for Policy, 4, 69-75. https://sabeconomics.org/journal/RePEc/ beh/JBEPv1/articles/JBEP-4-S-9.pdf
Trust in government and its associations with health behaviour and prosocial behaviour during the COVID-19 pandemic
  • Q Han
  • B Zheng
  • M Cristea
  • M Agostini
  • J Belanger
  • B Gutzkow
  • J Kreienkamp
  • P Leander
Han, Q., Zheng, B., Cristea, M., Agostini, M., Belanger, J., Gutzkow, B., Kreienkamp, J., & Leander, P. (2021). Trust in government and its associations with health behaviour and prosocial behaviour during the COVID-19 pandemic. Psychological Medicine. Advance online publication. https://doi. org/10.1017/S0033291721001306
Die Mannheimer Corona-Studie: Die vier Phasen des Social Distancing in Deutschland [The Mannheim Corona Study: Four phases of social distancing in Germany
  • R Lehrer
  • S Juhl
  • A G Blom
  • A Wenz
  • T Rettig
  • M Reifenscheid
  • E Naumann
  • K Möhring
  • U Krieger
  • S Friedel
Lehrer, R., Juhl, S., Blom, A. G., Wenz, A., Rettig, T., Reifenscheid, M., Naumann, E., Möhring, K., Krieger, U., & Friedel, S. (2020). Die Mannheimer Corona-Studie: Die vier Phasen des Social Distancing in Deutschland [The Mannheim Corona Study: Four phases of social distancing in Germany]. https:// madoc.bib.uni-mannheim.de/55135/1/Social_ Distancing_Schwerpunktbericht_update.pdf