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USING SIMULATION TO IMPROVE ACADEMIC PERFORMANCE OF STUDENTS
IN SELECTED HRM COURSES
Mr. Christian Lemus Y. Manaois, Mr. Jerry Robert Treyes, Steven Kelly Cortez, Prof. Leo Marc V.
Antipolo and Dr. Eric Agullana Matriano
Keywords— simulation, Hotel and Restaurant Management (HRM), hospitality, academic
performance, experimental method
Effective teaching and learning requires a teacher to teach the students with instructional
materials and to use practical activities to make learning more vivid, logical, realistic and
pragmatic.
This study determined the effectiveness of using simulation in teaching courses like Front Office
Procedures, Food and Beverage Service Procedures, International Housekeeping Procedure and
Banquet Function, and Catering Management. It utilized the experimental method. Percentage,
Mean, and t-test for dependent and independent groups were used in the analysis of results.
Majority of the students in experimental group perceived that the lesson is easier to understand
when the teacher utilizes simulation in the classroom. It also encourages participation in discussion
and interactions among learners. They obtained a final academic grade of Very Satisfactory (VS)
and obtained higher scores in the formative assessments compared to those in the controlled group.
The performance of the two groups significantly differs as students in the experimental group
developed positive attitude and interest in the different HRM courses.