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3 Litmus Tests for a Profitable Website

Authors:
  • McGallen & Bolden Pte Ltd

Abstract

For a modern website to be profitable, it needs speed (which has SEO or search engine optimization ramifications), security (for trust and assurance), and UX (user experience, or ease of use and accessibility).
Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer Slides
3 Litmus Tests for a
Profitable Website
Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
2 fundamental digital paradigms
Search
Most of your customers will SEARCH for you or your
competitors on Google, BING, Yandex, etc, using
keywords, long-tail phrases, etc.
Social
Social is not just about Facebook, but also the spectrum
of platforms like YouTube, Instagram, and all emerging
content platforms that allow engagement.
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
Search is your key
Whether you are a B2B or a B2C business, you need to be
found (i.e. your customers can SEARCH for what they need
or want, and FIND you on search engines like Google and
BING).
While some content platforms can be found by search
engines, the primary platform for customers to find you, is
your WEBSITE.
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
Website - Pretty or Functional?
A “pretty” website tends to have poor SEO. Why?
Big graphics/images, which slows your website down.
Worse, animations and “flash”, which slow it further.
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
3 Litmus Tests for a profitable website
Choose a website designer/developer wisely.
Think about these 3 factors:
1. Speed (SEO)
2. Security (more than SSL)
3. UX (user experience)
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
1. Speed (and SEO)
Speed is everything.
A slow website ruins your SEO, turns away your customers,
and reduces your audiences (especially on smartphones).
Don’t forget, more and more people use mobiles now!
Run your website (or your developer’s) through this test:
https://gtmetrix.com
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
2. Security
Security is critical. It is a job for sysadmins, not designers.
Don’t stop at SSL (https://). That is the minimum today.
Configure your server well. If you are using a CMS like
WordPress, configure it securely.
Especially important for e-commerce and B2B websites.
Run your website (or your developer’s) through this test:
https://www.ssllabs.com/ssltest/
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
3. UX (User eXperience)
Is your website effective and user-friendly?
Can your website be viewed by mobile users?
Can your website load quickly on 3G/LTE connections?
Does it have sufficient text content to explain things well?
Try this fascinating test:
http://nibbler.silktide.com
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
Fast, Secure, Mobile & Wallet-friendly
Design - keep it simple, minimalist, for speed and SEO.
Secure - keep it updated, properly configured, for peace of
mind for your customers (and yourself).
Wide - keep it pervasive to desktop, tablet and also mobile
users. Don’t shut out emerging and important users.
E-commerce - and if you intend to sell products,
subscriptions or services, make the buying journey easy for
customers.
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
How much would a website cost?
You can go cheap, or expensive. Try this simple calculator:
http://howmuchdoesawebsiteco.st
If you use WordPress or any other CMS, look for minimalist,
responsive (mobile-friendly), and safe templates. There are
many FREE ones available. Check the theme for security:
http://themecheck.org
Remember, keep it simple and secure.
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
McGallen & Bolden Primer - 3 Litmus Tests for a Profitable Website
Website - your business lifeline
Stick to the 3 critical factors and your website will become
your business lifeline:
1. Speed (SEO)
2. Security (more than SSL)
3. UX (user experience)
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Copyright© McGallen & Bolden Group + Seamus Phan. All rights reserved.
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