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It’s Not (Just) About the Cost: Academic Libraries and Intentionally Engaged OER for Social Justice

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It’s Not (Just) About the Cost: Academic Libraries
and Intentionally Engaged OER for Social Justice
Marco Seiferle-Valencia
LIBRARY TRENDS, Vol. 69, No. 2, 2020 (“OER and the Academic Library,” edited by Elizabeth
Dill and Mary Ann Cullen), pp. 469–87. © 2020 The Board of Trustees, University of Illinois
Abstract
How can librarians seize the radical aordances of OER to compli-
cate standard narratives with the stories of those historically and
systemically marginalized? Using work created through the University
of Idaho’s Think Open Fellows 2019–20 Cohort as a starting point,
the author explores how these projects created OER content that
demonstrates Lambert’s three principles of OER and social justice.
The author discusses the unique potentials of the academic library
to support intentionally engaged OER as well as the responsibility
of librarians to center marginalized perspectives in their work with
faculty as cocreators and identifiers of OER. A discussion of some
of the transformative aspects of this work follows, including the po-
tential impacts on librarians with marginalized identities in creating
intentionally engaged OER, as briefly examined through bell hooks’s
notion of engaged pedagogy. The article concludes with a call to ac-
tion, inspired by hooks and Austin, to specifically and intentionally
diversify the perspectives represented in the OER we identify and
create as librarians.
Introduction
Open educational resources (OER) are part of a broader framework of
open pedagogy, which can loosely be defined as an educational praxis that
uses new technological aordances to reduce barriers to education (Cro-
nin and MacLaren 2018). OER and open pedagogy are new enough fields
that definitions are still developing and will be discussed in some detail in
the OER Scholarship Landscape section of this article.
OER proponents have done a great deal to raise awareness of the po-
tential for OER to positively impact students and faculty. OER adoption
has obvious and quantifiable benefits, such as savings for students and
470 library trends/fall 2020
increased availability relative to physical textbooks. To date, much of the
existing scholarship on OER is concerned with either defining and nam-
ing open practices or is research that seeks to measure OER quality and
ecacy in a variety of educational settings.
Within the existing scholarship on OER, little theorizing or research
exists on the topic of diversity and OER, and even less on how the new
publishing aordances of OER can challenge or complicate the standard
narratives found in many traditional textbook curricula. Fortunately, two
works by Lambert and Adam et al. lay a foundational framework for evalu-
ating social justice themes in OER. Using Lambert’s three social justice
principles, defined as recognitive, representational, and redistributive jus-
tice, this article explores ongoing work at the University of Idaho Library’s
Think Open Fellows Program that intentionally and specifically engages
with social justice themes.
After exploring examples of open praxis at the University of Idaho, I
discuss how an intentionally engaged OER praxis complements existing
library values and work. I close with the unique aordances intentionally
engaged open praxis provides librarians from marginalized identities and
a call to action inspired by Black feminist scholars Regina Austin and bell
hooks.
OER Scholarship Landscape
Research on open education can be challenging because of the wide
range of activities, practices, and concepts covered by the term “open.
Current discourse on open education and OER should be distinguished
from historical concepts of open education, which typically centered on
the physical layout of classrooms and the physical methods of delivery and
instruction of curricular concepts (Cuban 2004; Kohl 1970). While the
praxis and definition of open is still very much under development, a few
recurring features emerge. At the broadest level, open praxis focuses on
creating and disseminating free or low-cost materials that are free to be
used, shared, and adapted by others.
The current scholarly landscape on open pedagogy and OER is domi-
nated by two central discourses. One discourse is preoccupied with the
definition and direction of open as a term and praxis; I call this a theoriz-
ing discourse. A second discourse seeks to address questions around OER
and quality, as well as assessing OER impacts on student success. I call this
the practical discourse because of its emphasis on quantifiable benefits.
From the theorizing discourse, I locate open as a praxis that is a similar
to a tributary-river model, with distinct paths in open theorizing that all
flow into a broader model of open pedagogy.
Within this model, some key tributaries of open are defined by Creative
Commons (2019) as follows:
social justice/sierferle-valencia 471
Open educational practices, from Cronin and MacLaren’s 2018 paper
“Conceptualising OEP: A Review of Theoretical and Empirical Literature
in Open Educational Practices,” situates open as using, creating, and
sharing OER in conjunction with collaborative, peer-focused learning
environments that utilizes social and participatory technologies with
the aim of learner empowerment (Creative Commons 2019, Module
5.4).
Open pedagogy, from DeRosa and Jhangiani (2017), defines open ped-
agogy as “an access-oriented commitment to learner-driven education
and a process of designing systems and tools for learners that enable
learners to shape and contribute to the public knowledge commons of
which they are part” (Creative Commons 2019, Module 5.4).
Wiley and Hilton’s (2018) OER-enabled pedagogy, a set of teaching and
learning practices only available when the work is formed and licensed
with the 5Rs in mind (retain, revise, reuse, remix, redistribute). This
requires appropriate licensing as well as a willingness for practitioners
to engage with the 5Rs (Creative Commons 2019, Module 5.4; Wiley and
Hilton 2018).
A review of open scholarship suggests that, in many academic libraries sup-
porting open endeavors, there are a range of each of these types of praxis
co-occurring. For this article, I reference some aspects of these definitions,
as well as put forth a briefer definition later on specifically informed by
open praxis at the University of Idaho Library.
The other discourse, which I refer to as the practical discourse, seeks
to assess the impact and ecacy of OER on student learning, including
open textbooks and other OER such as curricula and assignments. Related
concepts include evaluating how overall student success is impacted by
implementing open textbooks as measured by metrics like the drop-fail-
withdraw rate (DFW). Other avenues of scholarship are more case study
or place oriented and sometimes explore reducing costs for students with
or without the use of an explicit OER tool by using low-cost materials like
past editions of textbooks or library systems like course reserves.
Questions around OER quality and ecacy have been investigated in
both postsecondary and K–12 settings with consistent results that OER
can match and sometimes improve upon standard textbook quality and
outcomes when evaluated by student performance (Kimmons 2015; Kelly
and Rutherford 2017; Chiorescu 2017; Hunsicker-Walburn et al. 2018;
Clinton 2018; Clinton and Kahn 2019). According to Hilton, Mason, and
Clinton’s OER “Review Project,” which is an online literature review of the
research to date on OER ecacy and user perception, the quality of OER
has consistently been shown across studies to meet or exceed traditional
textbooks, with students using open texts performing as well as or better
472 library trends/fall 2020
than peers using traditional texts. Hilton, Mason, and Clinton note that
across dozens of ecacy studies on OER outcomes, in only one study did
students using OER perform worse than their peers using traditional text-
books (Hilton, Mason, and Clinton n.d.).
The practical discourse does include some metrics that might be prox-
ies for diversity, but rarely engage with the subject directly. For instance,
several studies have shown improved outcomes for Pell Grant recipients
who are in zero-cost courses, oftentimes at rates notably higher than their
more auent peers (Delgado, Delgado, and Hilton 2019). Similar work
by Colvard, Watson, and Park (2018) revealed “that OER adoption does
much more than simply save students money and address student debt
concerns. OER improve end-of-course grades and decrease DFW (D, F,
and Withdrawal letter grades) rates for all students. They also improve
course grades at greater rates and decrease DFW rates at greater rates
for Pell recipient students, part-time students, and populations historically
underserved by higher education” (262).
While OER and open pedagogy have been broadly connected to im-
plied social justice themes in both the theorizing and practical discourse,
research on diversity in representation and authorship of OER content
selection and creation is scarce. Despite having elements related to social
justice in both of the primary discourses discussed above, none of domi-
nant discourses feature race, gender, or other social justice themes as an
overt or central element of the current scholarly discussion. It is not all
bad news, however, with promising ideas on OER and social justice emerg-
ing within the past two years.
Emerging Discussion on Social Justice and OER
Lambert notes in her 2018 article, “Changing our (Dis)Course: A Distinc-
tive Social Justice Aligned Definition of Open Education,” doing schol-
arly research on open and OER social justice consideration is tough work,
thanks in part to both the plethora of potential topics covered by search
subjects like open, as well as the actual scarcity of scholarly content on
the social justice potentials of OER. Lambert’s research finds that while a
vague, but at least articulated, goal of social justice is part of original OER
founding declarations, it is absent from the majority of the seminal dec-
larations and scholarship since 2018. To address this deficiency, Lambert
first defines three social justice principles and then situates open educa-
tion within those definitions.
Building on the work of Keddie, Fraser, and Young, Lambert arrives
at the following definition of social justice: “A process and also a goal to
achieve a fairer society which involves actions guided by the principles of
redistributive justice, recognitive justice or representational justice” (Lam-
bert 2018, 3). Lambert then identifies three central principles of social
justice as follows:
social justice/sierferle-valencia 473
Redistributive justice is the most long-standing principle of social justice
and involves allocation of material or human resources towards those
who by circumstance have less (Rawls 1971). Recognitive justice involves
recognition and respect for cultural and gender dierence, and repre-
sentational justice involves equitable representation and political voice
(Fraser 1995; Keddie 2012; Young 1997).
Lambert (2018, 3) then specifically situates these three social justice prin-
ciples in open education using the following examples:
Redistributive Justice: Free educational resources, textbooks or courses
to learners who by circumstance of socio-cultural position cannot aord
them, particularly learners who could be excluded from education or
be more likely to fail due to lack of access to learning materials.
Recognitive Justice: Socio-cultural diversity in the open curriculum.
Inclusion of images, case studies, and knowledges of women, First Na-
tions people and whomever is marginalized in any particular national,
regional or learning context. Recognition of diverse views and experi-
ences as legitimate within open assignments and feedback.
Representational Justice: Self-determination of marginalized people
and groups to speak for themselves, and not have their stories told by
others. Co-construction of OER texts and resources about learners of
colour by learners of colour, about women’s experiences by women,
about gay experiences by gay identifying people. Facilitation to ensure
quiet and minority views have equal air-time in open online discussions.
(Lambert 2018, 3)
Adam and colleagues build a similar model in a 2019 blog post on the
OER19 Recentering Open Blog, which itself builds o of Hodgkinson-Wil-
liams and Trotter’s 2018 article, “A Social Justice Framework for Under-
standing Open Educational Resources and Practices in the Global South.
Both the article and blog post put forth a rubric that is similar to Lam-
bert’s, with some dierences in the final definitions of the social justice
principles.
Having established a rough framework of what can be meant by open,
and using Lambert’s three principles as a foundation, I now examine how
these social justice principles have manifested in actual OER work at the
University of Idaho Library. Here we define OER to mean digital educa-
tional resources created with sharing-friendly licenses that are distributed
free of cost (Anderson et al. 2019). This definition fits well into a number
of the definitions discussed but may also fall short of definitions like Wi-
ley and Hilton’s that foreground the 5Rs (Wiley and Hilton 2018). This
definition is used here because it best reflects the context of OER practice
to date at the University of Idaho generally, and the University of Idaho
Library specifically.
Think Open at University of Idaho Library
Through my work as the open education librarian, I collaborate with fac-
ulty and graduate students to implement open or low-cost materials into
474 library trends/fall 2020
assignments and curricular content for both undergraduate and gradu-
ate students while using my research interests and background in digital
critical ethnic studies to foreground social justice concerns as much as
possible. This work occurs both in my work as a liaison to the College of
Education, Health and Human Sciences and as part of the Think Open
Fellows program.
Assignments and curricula created by the 2019–20 Think Open Fellows
Cohort:
Challenge traditional notions of who can be an author by incorporating
students in curriculum creation.
Complicate, challenge, or replace the standard historical narratives
with representations of women, Black, Indigenous, and Non-Black Peo-
ple of Color, and GLBTQIA people.
Expand and complicate regional histories by centering archival records
documenting the lives and times of people with marginalized identities.
Introduce learners to concepts around critically evaluating and inter-
rogating authoritative sources.
In addition to changing up traditional sources and narratives, these OER-
ventions (OER interventions) can demand an updated teaching method
as well. This year’s cohort has experimented with novel assignments using
platforms like Twitter and Spotify, as well as developing renewable assign-
ments to be used in both the University of Idaho College of Education and
local elementary schools. Wiley and Hilton define renewable assignments
as those “which both support an individual student’s learning and result in
new or improved open educational resources that provide a lasting benefit
to the broader community of learners” (2018, 137). The renewable as-
signments in development invite students to be cocreators of content by
identifying relevant digital primary objects on topics that expand current
curricula. These primary documents form the base of assignments and
activities that will be codeveloped as a class and will be used next for these
classes next year.
The Think Open Fellowship program was created at the University of
Idaho Library in 2017 by then scholarly communication librarian Annie
Gaines. This program is designed to increase OER adoption and creation
by University of Idaho faculty and graduate students via a competitive fel-
lowship program. Each year, four faculty and one to two graduate students
are awarded a modest financial award and the opportunity to work inten-
sively with library faculty to create an open course curriculum. The pro-
gram to date has saved students an estimated quarter of a million dollars
in textbook costs. Think Open projects have ranged in complexity—some
Think Open Fellows have created entirely new textbooks that use technol-
ogy to provide new learning opportunities for students, such as Professor
social justice/sierferle-valencia 475
Sean Butterfield’s “Inquiry-Based Music Theory,” which features the real-
time ability to edit and compose music scores. Other Think Open Fellows
have focused on pedagogical innovation with assignments and syllabi, as
well as using unabridged open textbooks from creators like OpenStax.
The most current 2019–20 cohort of Think Open Fellows features sev-
eral University of Idaho faculty and graduate students actively engaging
with themes of diversity, equity, and inclusion in the design and creation
of new course materials. I work collaboratively with fellows to identify and
evaluate various resources and, in some cases, cocreate accompanying as-
signments. A brief discussion of several Think Open projects demonstrates
that intentionality in creating representative resources leads to innovative
and impactful contents and curricula.
Re-Historying Anna Murray Douglass
Graduate student Rebekka Boysen-Taylor worked in partnership with the
Frederick Douglass Family Initiatives to create custom assignments for sev-
enth-grade students at a local charter elementary school, centering the life
of Anna Murray Douglass. These assignments are used both by College of
Education students in teaching focused courses as well as in a local middle
school classroom.
These assignments introduce primary documents related to the life
and activism of Anna Murray Douglass. In the current standard narrative,
Anna Murray is known as the wife of Frederick Douglass and little beyond
that. For instance, Anna Murray does not have her own entry in the online
Encyclopædia Britannica but is instead listed in name only under “Facts &
Data of Frederick Douglass” (Encyclopædia Britannica n.d.). This is a signifi-
cant omission, as Boissoneault notes that without Anna Murray, Frederick
Douglass’s work would not have been possible, both for her role in freeing
him from slavery and in providing all manner of logistical support to the
underground railroad (Boissoneault 2018).
Boysen-Taylor’s curriculum rightfully centers Anna Murray as a civil
rights champion who helped Frederick Douglass escape slavery by both
inspiring him and providing practical aid and logistical support to his
escape. Murray went on to assist untold more when she established an
underground railroad headquarters in Syracuse, as well as in her lifelong
work as an active abolitionist (Thompson, Conyers, and Dawson 2010).
Learners interpret and analyze primary documents identified in partner-
ship with Library of Congress reference librarians and from the archives
of Douglass’s direct descendants and leaders of the Frederick Douglass
Family Initiatives, Kenneth B. Morris Jr., and Nettie Washington Douglass
(Frederick Douglass Family Initiatives n.d.). Using a process of critical in-
teraction via guided questions and exercises, students learn more about
both Anna Murray and the struggle for freedom, as well as the implicitly
sexist omissions of the dominant storyline.
476 library trends/fall 2020
Culturally Competent and Low-Cost English 101
Graduate student Kathryn Pawelko’s work focused on identifying no-cost,
culturally competent materials to support English 101 students who speak
English as a second language and/or who come from the University of
Idaho’s CAMP Program. According to the University of Idaho, “the Col-
lege Assistance Migrant Program (CAMP) assists students who have quali-
fying migrant/seasonal farm work backgrounds by providing financial and
academic support services” (n.d.).
Pawelko identified resources and then built them into a custom cur-
riculum designed to support standard learning objectives while also in-
cluding culturally competent materials. Strategies employed range from
selecting freely available culturally inclusive readings to using bilingual
captions on YouTube videos to increase content options.
Pawelko’s work also resulted in a plan to put one of the current manda-
tory titles for English 101 online as a digital course reserve through the
University of Idaho Library. Utilizing familiar services like course reserves
can be a good short-term strategy to reduce student costs while larger
OER implementation awareness and course conversion eorts happen on
campus.
Native American Perspectives Video Series
Professor Vanessa Anthony-Stevens is creating a series of short interview-
style videos with Native American community members with connections
to the University of Idaho and/or to the greater Palouse region. The
videos focus on what the speakers think Idaho educators should know
about working with Native youth, and how their own perspectives as Na-
tive people influence their work, research, and scholarship. The final
product, which will be ready in Fall 2020, will include a series of short,
high-quality videos, as well as a how-to guide for other educators hoping
to create similar curricula in partnership with local Native communities.
This project is in collaboration with the Oce of Equity and Diversity and
via existing relationships between Anthony-Stevens and Native community
members.
According to Reclaiming Native Truth’s 2018 Research Findings Report,
Native Americans are largely perceived by Americans as invisible and/
or extinct. Content, both factual and fiction, about Native Americans is
largely controlled by non-Native people, and stereotypes abound through-
out depictions of Native people (2018). Recent research has shown poor
representation extends to current K–12 curricula (Sanchez 2007; Sleeter
and Grant 2017).
Each of these points underscores the need for content by and about
Native Americans. While progress has been made to decolonize children’s
literature thanks to eorts like Debbie Reese’s blog “American Indians
in Children’s Literature (AICL),” which “provides critical analysis of In-
social justice/sierferle-valencia 477
digenous peoples in children’s and young adult books” (Reese 2019),
standard textbook curricula remain at best limited in their depictions of
Native American histories, cultures, and current day realities (Sanchez
2007; Sleeter and Grant 2017). To help combat implicit and explicit bias
by future adapters, Anthony-Stevens will use her expertise as a culturally
responsive educator, as well as her connections with local Native commu-
nity members, to create a brief guide on adapting and creating culturally
responsive content with an emphasis on collaboration with regional Na-
tive communities and campus members. This guide will also include gen-
eral technical filming guidelines to help empower future users to create
polished and professional content.
As a librarian, I support this work by codeveloping the concept, provid-
ing technical expertise for filming and editing, writing instructional docu-
ments on technical aspects of filming, and ensuring final licensing is both
appropriate for sharing and in respect to participants’ wishes.
Decolonizing Spanish 393: Culture and Institutions of Latin America
Professor Ashley Kerr identified and created original OER assignments for
a Latin American survey course, Spanish 393: Culture and Institutions of
Latin America. This class is a required course for the University of Idaho’s
Spanish major, a popular major with Latinx students, many of whom also
participate in the CAMP program described above. Missing from the cur-
rent narrative in the standard textbook for this course are Indigenous
viewpoints, as well as those of women and GLBTQIA people.
Kerr used past in-class exercises and conversations designed to bridge
these gaps as a base to build new OER assignments and discussions that
forgo the limiting and expensive textbook. Kerr and I also worked together
to identify existing OER assignments, materials, and readings that support
a more representative retelling. Some assignments and lessons include
formal OER identified, while others are built around freely available plat-
forms or content. One new assignment asks students to demonstrate their
knowledge of a particular historical figure’s viewpoint by tweeting from a
fresh Twitter account made specifically for the task. Another assignment
uses local restaurant menus and open resources on the Columbian food
exchange to challenge students to create a totally European meal without
using endemic North or South American foods. These assignments are
fun and creative, but also underscore important points about the Eurocen-
tric framing of Western society and colonization (Hira 2017).
Analyzing for Redistributive, Recognitive, and Representational Justice
As can be seen in table 1, each of the discussed 2019 Think Open proj-
ects engages with Lambert’s principles of OER and social justice. Gen-
eral themes include centering marginalized perspectives, ideally as told
by marginalized people themselves, and challenging or expanding the
standard narrative. Each project strives for recognitive justice, as voices of
478 library trends/fall 2020
traditionally excluded people are being included in curricula where they
are historically and currently absent or marginalized.
Representational justice is more complex, as all four practitioners dis-
cussed are white cisgender women working in collaboration with me, a
transmasculine, disabled, feminist, brown person on Latinx, African
American, and Indigenous histories. At a minimum all four of these Think
Open Fellows engaged with representational justice by seeking out self-au-
thored content by and from marginalized viewpoints. Depending on the
level of collaboration, my input helps projects achieve outright representa-
Table 1. Applying Lambert’s three principles of social justice to 2019–20 Think
Open projects at the University of Idaho Library.
Think Open
project Redistributive Recognitive Representational
Re-Historying
Anna Murray
Douglass
Yes, leverage academic
privileged position
(relative to many
K–12 teachers) to
collaborate with
Frederick Douglass
Family Initiatives to
create free content
that can be used or
remixed for use by
elementary students
nationwide.
Yes, standard curricula
do not center
the lives of Black
women, including
extraordinary
women like
Douglass.
Yes, idea and content
created in partnership
and collaboration
with Anna Murray’s
living descendants
and founders of the
Frederick Douglass
Family Initiatives.
English 101 Partial, this course
still uses a paid
text which is in
process to be
available on course
reserves as a result
of Think Open
collaboration.
Yes, typical English 101
curricula are often
overwhelmingly not
diverse. Content
is specifically
designed to allow
for self-identification
beyond limited
stereotypes.
Partial, content is
intentionally selected
to be from multiple
perspectives, but
the Think Open
Fellow is not from
the marginalized
groups targeted for
OERventions.
Native
American
Perspectives
Yes, creating totally
new content and
that is not currently
available and will
be available free of
charge.
Yes, standard
curricula do not
feature histories
or concepts told
from an Indigenous
perspective.
Yes, idea and content
created in partnership
with local tribal
partners and the UofI
Oce of Equity and
Diversity.
Spanish 393 Yes, eliminates
expensive standard
text; many students
in Spanish major
are CAMP students.
Yes, standard curricula
do not survey
South America
or tell South
American history
from Indigenous
perspectives.
Partial, content is
intentionally selected
to be from multiple
perspectives, but
the Think Open
Fellow is not from
the marginalized
groups targeted for
OERventions.
social justice/sierferle-valencia 479
tional justice, as in the cases where I am actively codesigning assignments
on marginalized identities I share. For cases where I am less collaboratively
involved in content creation, my experience in digital critical ethnic stud-
ies, as well as expertise from my lived experience, can help to suggest and
inform ideas and directions for curricula and assignments.
Of the three principles, it was most dicult to quantify the redistrib-
utive impacts of these works, especially for those not replacing existing
texts but rather creating whole new areas of content, as in the case of
Boysen-Taylor’s Douglass project and Anthony-Stevens’s Native American
perspectives videos. I argue each of these Think Open eorts harnesses
the unique intellectual capital of the University of Idaho to create knowl-
edge and resources for all Idahoans, including those in less privileged
circumstances and from marginalized identities. In this way, each project
mentioned engages in redistributive justice.
In summary, more than half of this year’s Think Open Fellows cohort
(four out of six total projects) created work that actively engages with the
three principles of social justice as identified by Lambert. While each is
working in a dierent context and sometimes in dierent modalities, all
share a focus on representational, recognitive, and redistributive justice.
With this in mind, let us now turn the focus to intentionally engaged OER
and the academic library.
Intentionally Engaged OER and the
Academic Library
Since the start of scholarship on OER, authors have noted the unique po-
tentials of the library to support OER creation (Kleymeer, Kleinman, and
Hanss 2010; Smith and Lee 2017; Okamoto 2013; Davis et al. 2015; Hess,
Nann, and Riddle 2016; Woodward 2017; Katz 2019). However, much like
in the broader open scholarship, the potentials of libraries to specifically
support intentionally diverse or representative OER content appears to be
undiscussed. Here I examine the ways intentionally engaged OER maps to
existing library values and praxis.
The praxis of creating representative OER is deeply compatible with
many existing library goals and functions and is not inherently transforma-
tive to library functions. Libraries who have made the leap to supporting
OER, in whatever capacity, can easily prioritize diversity and inclusion as
central goals of OER practice alongside better known goals such as stu-
dent success and cost savings.
Intentionally engaged OER work supports the American Library As-
sociation’s goals for librarians for creating and supporting inclusive and
diverse content (American Library Association n.d.). More specifically to
academic libraries, the 2018 Association of College Research Libraries
Plan for Excellence says, “The Association will acknowledge and address
historical racial inequities; challenge oppressive systems within academic
480 library trends/fall 2020
libraries; value dierent ways of knowing; and identify and work to elimi-
nate barriers to equitable services, spaces, resources, and scholarship” (As-
sociation of College and Research Libraries 2019a).
A review of university mission statements shows similarities in universi-
ties’ goals—Wilson, Meyer, and McNeal found in a 2012 analysis that 75
percent of university mission statements include language around diver-
sity. Similar results were found in Morphew and Hartley’s 2006 thematic
analysis of mission statement rhetoric. College and universities are already
“hotbeds of OER creation,” according to the Creative Commons, so it
seems logical that universities might want to encourage ongoing and fu-
ture OER work to include antiracist and/or decolonial curriculum inter-
ventions (2019).
Intentionally engaged OER work is also an excellent fit for collabora-
tion with library departments like special collections. Primary sources for
OER content can be identified in special collections at a home institution,
in regional aggregators like Archives West, or in the wide range of state
and national digital holdings oered by historical societies, archives, and
libraries (LeFurgy 2013). According to Garcia, Lueck, and Yakel, archival
objects are increasingly popular in instructional and curriculum settings:
“The rising interest in facilitating learning with primary sources spans
across primary, secondary, and postsecondary contexts, and aligns with
broader changes in the American educational landscape” (2019, 94).
Finally, academic libraries are sources of the special expertise needed
to create and share OER, such as licensing concerns and repository guid-
ance. Creative Commons licenses are legally enforceable licenses that re-
lease some of the rights normally reserved as part of copyright. Creative
Commons licenses are a popular OER tool, as they allow users to share
content while reserving rights the creator deems critical. While many li-
braries already have in-house Creative Commons licensing expertise, li-
brarians new to Creative Commons can develop skills via informal learn-
ing pathways like YouTube videos and lectures or through more formal
means like the Creative Commons Course Certificate (Creative Commons
2019). Many libraries may already have some copyright expertise that can
be expanded into Creative Commons and other sharing-friendly licenses.
Similarly, librarians’ database skills can facilitate the discovery of relevant
existing OER, while familiarity with metadata for sharing and OER shar-
ing platforms can assist faculty at institutions without an open institutional
repository in identifying appropriate sharing outlets.
From these perspectives, intentionally engaged OER is nondisruptive
and, in fact, deeply compatible with many existing library departments,
systems, and institution-level values. However, when viewed from an ex-
periential lens, the praxis of intentionally engaged OER oers many pos-
sibilities for professional and personal growth.
social justice/sierferle-valencia 481
Opportunities for Representational Social Justice
Work for Librarians with Marginalized Identities
Recent studies have documented the overall low morale experience of
many library faculty and sta and the especially toxic environments many
librarians of color face (Kendrick 2017; Alabi 2015; Brown et al. 2018).
Library workplaces are frequently sites of higher than average incidences
of bullying (Freedman and Vreven 2016), which, when combined with
homogenous racial demographics (Chang 2013), can create oppressive
or isolating environments for many librarians of color and women, as well
as gender queer and/or disabled librarians (Misawa 2014; Benjes-Small et
al. 2019; Krueger 2019; Pionke 2019). In response to this dicult environ-
ment, librarians of color may experience what Kendrick calls deauthenti-
cation, briefly defined as the suppression of certain aspects of the self for
fear of being racialized or othered. While I do not propose that OER prac-
tice alone can address major systemic issues in the profession, I do believe
intentionally engaged OER work presents unique opportunities for librar-
ians with marginalized identities, as well as a few common challenges.
In terms of drawbacks, work on specific diversity-focused eorts often
comes with a plethora of unintended and unwanted consequences—be
it microaggressive comments, skepticism from colleagues, or fear of be-
ing (further) entrenched as the resident diversity expert (Alabi 2015).
On a content level, librarians of color may experience secondary trauma
from interacting with historical objects documenting traumas and abuses
of marginalized people. Additionally, the context of often being the only
marginalized person in the room while working with people of privilege
around topics with historical racial violence or bigotry can also create
scenes and spaces ripe for unfortunate opinions and comments that ring
in a marginalized person’s ears well after the end of the work day.
Despite these challenges, advocating for and cocreating OER that cen-
ter marginalized identities is an armative step librarians of marginalized
identity and experience can take for themselves. Intentionally engaged
OER allows librarians from a range of identities to advocate for represen-
tation of often-suppressed aspects of their own identities, fighting deau-
thentication at a root level. Librarians actively experiencing deauthentica-
tion can use OER as a micro-practice of representation, as a way to find
arming collaborative colleagues both inside and outside the library, and
to practice what hooks calls “engaged pedagogy”:
Progressive, holistic education, “engaged pedagogy” is more demand-
ing than conventional critical or feminist pedagogy. For, unlike these
two teaching practices, it emphasizes wellbeing. That means that teach-
ers must be actively committed to a process of self-actualization that
promotes their own wellbeing if they are to teach in a manner that
empowers students. (hooks 1994, 15–16)
482 library trends/fall 2020
Librarians may not be teachers by title, but most do have an educational
capacity to their role, and many, such as those with faculty teaching ap-
pointments, practice formal lecturing and teaching. Thus, from hooks’s
perspective, librarians also have a responsibility to be self-actualized. I ar-
gue in the realm of OER this means to consider how our contributions
of resources and instructional design helps to arm our own and other
identities. For those with privileged identities, OER can present an op-
portunity to center a story other than a familiar standard narrative. For
those who have been omitted, OER can present an exciting opportunity
to co-construct new historical narratives and curricula that better reflect
ourselves and others with marginalized identities.
Those who are educators, healers, or helping professionals of any kind,
hooks goes on to say, must strive for continual self-actualization as part of
a truly antiracist educational praxis (hooks 1994). According to hooks,
Thich Nhat Hanh’s definition and practice of Engaged Buddhism is foun-
dational to her thinking on engaged pedagogy, a term she coins in 1994’s
Teaching to Transgress (hooks 1994). While it is dicult to summarize an
entire religious and philosophical practice succinctly, Engaged Buddhism
posits that enlightenment is a function of the continuous cultivation of
self-awareness via mindfulness, and that same mindfulness will inspire in-
terventions to injustices both perpetuated and experienced by the self and
others (Hanh 1987).
This type of mindful self-actualization, hooks argues, is essential for
helping professionals of all kinds. She oers a call to responsibility based
on her now seminal phrasing of one of Thich Nhat Hanh’s teachings:
“Thich Nhat Hanh emphasized that ‘the practice of a healer, therapist,
teacher or any helping professional should be directed toward his or her-
self first, because if the helper is unhappy, he or she cannot help many
people.’ In the United States it is rare that anyone talks about teachers in
university settings as healers. And it is even more rare to hear anyone sug-
gest that teachers have any responsibility to be self-actualized individuals”
(hooks 1994, 15–16).
To embrace hooks’s message is to also understand that librarians are
included in this call to self-actualize toward justice, as a responsibility to
ourselves and our patrons. The freedom and possibilities of OER creation
and customization creates space for systemically marginalized librarians to
self-actualize and empower others via redistributive, recognitive, and rep-
resentational social justice. The process and final outcomes are interven-
tions for both the creators of the resource and the receivers of the harm
caused by the dominant historical narrative. When marginalized librar-
ians are empowered to create OER that center their or others’ marginal-
ized identities, a unique opportunity for work that is holistically arming
emerges. Further, this work suggests that by critically and holistically en-
social justice/sierferle-valencia 483
gaging with the self, all librarians can take an authoritative and active role
in positively transforming content and pedagogy.
A Call to Commit
The overall lack of scholarship on OER and social justice concerns sug-
gests specific and intentional inclusion of social justice aims are necessary
if they are to be achieved. This is not a new idea, especially in the lens of
Black feminist praxis. In her 1989 foundational Black feminist legal ju-
risprudence article “Sapphire Bound!,” Regina Austin “calls for minority
female scholars in the legal field to straightforwardly, unapologetically,
and strategically use their intellectual pursuits to advocate on behalf of
poor and working-class minority women” (Evans-Winters and Esposito
2010, 11).
Evans-Winters and Esposito argue that Austin’s ideas not only are still
relevant but apply to most aspects of education: “Even though Austin is
arguing from the perspective of a woman of color, with experience and
interest in the legal field, her comments are also relevant to conceptual,
theoretical, methodological, and pedagogical eorts in the field of educa-
tion” (2010, 12). Austin’s writing itself argues that antiracist or antisexist
work must be explicitly and deliberately so. As this article has shown, open
pedagogy as a practice could benefit from this type of direct and clear
intention to use the aordances of open to create intentionally engaged
content.
With hooks and Austin as inspiration, a call can be made that more
must be done to make OER work explicitly and specifically antiracist and
antisexist in definition, praxis, and content. In addition to antiracist and
antisexist goals, OER work must also take up content that represents queer
and trans perspectives, as well as those from systemically marginalized
groups like Indigenous peoples, disabled people, neurodivergent people,
migrants and refugees, and the systemically impoverished.
Librarians can advance intentionally engaged OER by selecting inclu-
sive and representative OER, exploring OERventions for those people
missing from dominant-narrative-aligned resources, and insisting that in-
tentional and specific social justice work is an essential part of open praxis.
By seeking out opportunities to create recognitive, representational, and
redistributive justice with intentionally engaged OER, open practitioners
can engage with the truly radical and transformative potentials of open
pedagogy.
Conclusion
OER is powerfully positioned to positively impact diversity equity and
representation in college and school curricula. Library programs like the
University of Idaho Library’s Think Open Fellows can support the social
484 library trends/fall 2020
justice potential of OER by encouraging faculty and graduate students to
consider what perspectives are missing from current texts and help them
find and adapt more representative resources.
Libraries are natural facilitators and incubators for this type of work,
including serving as connectors to the intellectual capital necessary to
identify and amplify marginalized narratives. Academic librarians inter-
ested in creating open resources that center marginalized perspectives can
find collaborators in librarian subject specialists, faculty, and sta, special
collections both on campus and beyond, and other units on campus like
oces of diversity, equity, and inclusion. Public librarians can also utilize
community expertise to create regionally relevant resources that create
space for the often unheard or overlooked histories, events, and people
of their locality.
Scholars like Lambert oer promising ideas evaluating how OER prac-
tice might embody specific social justice goals. My analysis of OER at the
University of Idaho Library shows Lambert’s three R principles manifested
in our work to foster and support critically engaged OER, with particular
success in the principle of recognitive justice.
Intentionally representational and recognitive OER complements ex-
isting academic library values such as centering diversity, as well as utilizing
existing core services and departments like course reserves and special
collections. At the same time, this work presents exciting possibilities for
librarians of marginalized identities and their antiracist allies to actively
create and share OER curricula and content that center systemically op-
pressed peoples.
Inspired by hooks and Austin, I argue those working as open practitio-
ners have a responsibly to specifically and decisively center self-represen-
tations of women, people of color including Indigenous people, trans-
gender and queer people, people with disabilities, and neurodivergent
people, as well as all other systematically marginalized people, in OER
content and praxis. To not seize the opportunity to challenge the limiting
standard narrative with queered, cripp’d, feminist, and colored OERven-
tions is to implicitly side with that standard narrative. Future OER creation
must recenter historically marginalized people into a new, iteratively more
just narrative, or itself contribute to that marginalization. Black feminist
scholars, critical educators, and decolonizers of all disciplines have shown
us the way; now it is up to us to forge a new path of intentionally engaged
open librarianship.
Acknowledgements
Thank you to my University of Idaho Library colleagues, as well as 2019–20
Think Open Fellows: Professor Vanessa Anthony-Stevens, graduate stu-
dents Rebekka Boysen-Taylor and Kathryn Pawelko, and Professor Ashley
Kerr, who each taught me a great deal and are all a delight to work with.
social justice/sierferle-valencia 485
Thank you also to Maria Cotera and Linda Garcia-Merchant, whose col-
laboration with me on the Chicana por mi Raza Digital Memory Collective
is foundational to the ideas and praxis discussed in this article. My deepest
thanks to the many Black and Brown feminists who greatly inspire me as
a person and academic.
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Marco Seiferle-Valencia is the open education librarian at the University of Idaho
Library. He is also a cocreator of the Chicana por mi Raza Digital Memory Collective,
which holds a significant collection of digital records and oral histories collected from
the personal archives of prominent Chicanx, Latinx, and Indigenous feminists. He
graduated from the University of Michigan’s School of Information in 2013 with a
specialization in community informatics.
... Furthermore, OER incorporates principles of Universal Design for Learning (UDL), ensuring that materials are accessible to students with diverse learning needs and abilities (Nusbaum & Cuttler, 2020). OER materials that include culturally appropriate material for learners and introduce learners to groups that are typically overlooked in educational materials (e.g., Native American community members in the Palouse region of Idaho) have been developed and used in higher education (Seiferle-Valencia, 2020). OER has been associated with students' improved engagement and achievement, active participation in learning, critical thinking, problem-solving skills, and deeper understanding of the subject matter (Rahayu & Sapriati, 2018;Vengadasalam, 2020). ...
... The Group for the Advancement of Doctoral Education in Social Work's quality guidelines for PhD programs lists teaching skills and areas of expertise that should be attained by students in social work PhD programs (GADE, 2023). Several of these have been theoretically or empirically linked to OER or renewable assignments, including promotion of equity and inclusion, commitment to anti-oppressive pedagogy, and skills in the latest instructional technology (Clinton-Lisell & Gwozdz, 2023;Kursun et al., 2014;Seiferle-Valencia, 2020;Wiley & Hilton, 2018). Pedagogy courses can be an important source of information about transformative learning and co-creation in learning and teaching theories, their benefits for adult learners, and how OER and renewable assignments can encourage students to draw upon their existing experiences to further their understanding of course content. ...
... Previous studies indicate this is a barrier to adopting OER (Belikov & Bodily, 2016;Bond et al., 2021;Marín et al., 2022;Seaman & Seaman, 2018); however, it is not clear that awareness alone is correlated with adoption rates (Bossu et al., 2014). Nonetheless, increasing awareness and knowledge is possibly one of the more feasible ways to reduce barriers, and many university libraries have taken steps to educate faculty about OER (e.g., Bond et al., 2021;Magro & Tabaei, 2020;Seiferle-Valencia, 2020). Such awareness efforts may create the disorienting dilemma referenced in transformative learning theory that can lead to recognition of new possibilities for instructional methods and, ultimately, the transformation of students' learning (Anand et al., 2020;Mezirow, 2000). ...
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Open Educational Resources (OER) and renewable assignments that create OER are closely related and promote access to knowledge, collaboration, and community engagement. Through both, PhD students can contribute to the advancement of open education while enhancing their own learning and professional development. Despite many advantages, OER and renewable assignments are widely underutilized in U.S. institutions of higher education. To enhance nationwide adoption, PhD programs May be an important context for using and creating OER because many PhD students will become faculty members in the future. This survey research collected data from April to December 2022 to explore the prevalence and perceptions of OER and renewable assignments among the 72 PhD programs in the top 100 ranked social work programs in the United States. Thirty of the 72 programs were represented in the sample. Most of the respondents (68%) reported using OER materials in at least one course, with audiovisual and textbooks the most reported type of OER used. In contrast, a few (6%) of the respondents reported their programs used renewable assignments. Lack of knowledge or awareness was the most commonly cited reason for not adopting OER or renewable assignments. Representatives from programs that had adopted OER had higher perceptions of positive student impact from OER use or creation than those from programs that had not adopted OER (Mann Whitney U = 61.0, p =.058). Our findings indicate a reasonably widespread adoption of OER as course materials in social work PhD programs in the United States. There is an opportunity for increased adoption of renewable assignments to both create suitable, high quality OER materials for use in social work PhD programs and to train future social work faculty in the logistics of creating and using OER.
... Open education has traditionally centered on Open Educational Resources (OER), focusing on freely accessible student materials (UNESCO, 2002). Recently, there has been a shift towards integrating teaching practices with OER, leading to varied interpretations of open pedagogy (Hilton et al., 2019;Seiferle-Valencia, 2020). ...
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The onset of the 2020 pandemic highlighted unpredictable and evolving expectations for teachers and teacher educators. Immediate changes to online learning in complex systems created “impossible” teacher and teacher educator roles. Yet, as four teacher educators dedicated to humanizing online pedagogy, we recognize how we are always responding to shifting surroundings and contexts, which have the potential to open space for reflective and responsive practices. To this end, we wrote this chapter to draw attention to what we saw as polyprincipalities, or pervasive dynamisms, that held potential for reflexive practices. In this chapter, we reflect on the polyprincipalities surrounding online teacher education, wonder how teacher educators might revise instructional activities for online teacher preparation, and consider what supports the relinquishing or sharing of control to establish productive relational boundaries online with students and colleagues.
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This essay considers the social justice benefits of adopting OERs in an introductory art history survey course. Following the events of the COVID-19 pandemic, instructors have needed to reevaluate pedagogical approaches and teaching materials. Coupled with this present need to foster accessible and flexible courses, for decades art historians have observed the overrepresentation of white Western art and subsequent marginalization of global art in survey textbooks. Centering the need for a social justice-oriented pedagogy that recognizes global contributions to art history, I first reflect on the potential to adapt open educational resources (OERs) to disrupt status quo narratives that privilege Western art. Second, I discuss my adaptation of the open access textbook Boundless Art History by Lumen Learning in which I reformat the material to examine artwork across the globe in timeframe units. Finally, I conclude by reviewing student responses to a Google Forms survey about their experiences with OERs and positing additional benefits and further developments for open access course materials within introductory art history survey courses.
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This research explores the perspectives and practices of Equity, Diversity, and Inclusion (EDI) in Canadian Science, Technology, Engineering, and Mathematics (STEM) academic librarianship. Research data were collected from Canadian STEM librarians through an online survey and one-on-one interviews. Findings indicate that the majority of participants' libraries and institutions have integrated EDI into their strategic plans, policies, or guidelines. These STEM librarians shared their perspectives, experiences, opportunities, and challenges in achieving their EDI goals. Besides providing examples of practices, the research sheds light on potential improvements to encourage STEM academic librarians to effectively integrate EDI into their professional practices. Establishing a supportive organizational culture for EDI is identified as a crucial motivational factor.
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This paper reports on an exploration of library workers’ perceptions of open educational resources (OER) and the characteristics that support adoption. Library workers play important roles in connecting educators to relevant OER and in developing OER that are used in library instruction and library and information science (LIS) education. In this focus group study, we investigated the characteristics and qualities of OER that library workers identify as essential in supporting adoption, including trustworthiness of OER, examples and stories of use, adaptability of materials, modular organization, and clear metadata. This paper overviews these characteristics and offers recommendations for library workers and library and information science faculty who are developing OER.
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The purpose of this research is to build on the growing body of literature that seeks to identify how often open educational resouces (OER) material used in higher education references historically marginalized groups in matters pertaining to equity, diversity, and inclusion (EDI) with an emphasis given to the contexts in which they are mentioned. The guiding research question of the study posits that EDI discussions within OER tend to place added emphasis on certain marginalized population groups while others are routinely overlooked
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The field of open education and research on the topic has notably expanded since the introduction of the term 20 years ago. Given these developments, a framework to structure research inquiry is necessary to ground and organize findings in open education. We propose the SCOPE framework for open education research: social justice, cost, outcomes, perceptions, and engagement. In this article, we explain how this framework emphasizes the need for social justice at the forefront of open education research. In addition, we incorporate existing theories in social justice, motivation, cognition, pedagogy, and engagement into each of the components to propose theoretical connections to future open education research. We suggest areas in which future research is needed. Finally, we conclude with suggestions as to how the SCOPE framework may be useful when connecting open education to open science and open scholarship as well as a call for considering intersectionality and critical methods in quantitative research (QuantCrit) in future inquiry.
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Full-text available
The field of open education and research on the topic has notably expanded since the introduction of the term 20 years ago. Given these developments, a framework to structure research inquiry is necessary to ground and organize findings in open education. We propose the SCOPE framework for open education research: social justice, cost, outcomes, perceptions, and engagement. In this article, we explain how this framework emphasizes the need for social justice at the forefront of open education research. In addition, we incorporate existing theories in social justice, motivation, cognition, pedagogy, and engagement into each of the components to propose theoretical connections to future open education research. We suggest areas in which future research is needed. Finally, we conclude with suggestions as to how the SCOPE framework may be useful when connecting open education to open science and open scholarship as well as a call for considering intersectionality and critical methods in quantitative research (QuantCrit) in future inquiry.
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There are multiple indicators which suggest that completion, quality, and affordability are the three greatest challenges for higher education today in terms of students, student learning, and student success. Many colleges, universities, and state systems are seeking to adopt a portfolio of solutions that address these challenges. This article reports the results of a large-scale study (21,822 students) regarding the impact of course-level faculty adoption of Open Educational Resources (OER). Results indicate that OER adoption does much more than simply save students money and address student debt concerns. OER improve end-of-course grades and decrease DFW (D, F, and Withdrawal letter grades) rates for all students. They also improve course grades at greater rates and decrease DFW rates at greater rates for Pell recipient students, part-time students, and populations historically underserved by higher education. OER address affordability, completion, attainment gap concerns, and learning. These findings contribute to a broadening perception of the value of OERs and their relevance to the great challenges facing higher education today.
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This paper investigates the degree to which recent digital Open Education literature is aligned to social justice principles, starting with the first UNESCO definition of Open Educational Resources (OER). A critical analysis of 19 texts was undertaken to track dominant and alternative ideas shaping the development of Open Education since 2002 as it broadened and developed from OER to Open Educational Practices (OEP). The paper begins by outlining the method of texts selection, including defining the three principles of social justice (redistributive, recognitive and representational justice) used as an analytical lens. Next the paper sets out findings which show where and how the principles of social justice became lost within the details of texts, or in other digital agendas and technological determinist debates. Finally, a new social justice aligned definition for Open Education is offered. The aim of the new definition is to provide new language and a strong theoretical framework for equitable education, as well as to clearly distinguish the field of Open Education from mainstream constructivist eLearning.
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Open textbooks have been developed in response to rising commercial textbook costs and copyright constraints. Numerous studies have been conducted to examine open textbooks with varied findings. The purpose of this study is to meta-analyze the findings of studies of postsecondary students comparing learning performance and course withdrawal rates between open and commercial textbooks. Based on a systematic search of research findings, there were no differences in learning efficacy between open textbooks and commercial textbooks (k = 22, g = 0.01, p = .87, N = 100,012). However, the withdrawal rate for postsecondary courses with open textbooks was significantly lower than that for commercial textbooks (k = 11, OR (odds ratio) = 0.71, p = .005, N = 78,593). No significant moderators were identified. Limitations and future directions for research, such as a need for more work in K–12 education, outside of North America, and that better examine student characteristics, are discussed.
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Open educational resources (OER), which are free and openly licensed educational materials, have been a widely discussed topic in response to high textbook costs, the need for more pedagogical flexibility, and inequality in access to educational materials. In this study we examine the efficacy of OER through a quantitative analysis of the impact of OER on student final exam performance in a large calculus course. Our dataset affords us a relatively large sample size, allows us to classify students in both treatment and control groups, and includes a variety of covariates that allow us to control for multiple correlated factors. We estimate causal treatment effects using several econometric approaches. Our study adds the following insights into the research on OER efficacy: (i) OER materials do not, in general, lead to any significant change in student final exam performance; and (ii) OER materials have a significantly positive impact on both international students and Pell Grant eligible students.
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Incentivizing faculty adoption of Open Educational Resources (OER) as a method for reducing textbook costs to increase access and affordability of higher education has been an area of development in academic libraries. This manuscript describes the experience at Lehman College, CUNY, the only four-year public college in the Bronx, NY and the alignment of OER with institutional goals. The OER initiative involves the creation of a new program, which includes assisting faculty with adopting and adapting OER, as well as training and discussion around issues pertinent to OER, such as finding and evaluating OER. The case study explains local conditions and provides an overview of the financial implications of textbook costs as well as pedagogical benefits. The repositioning of the Library through this initiative is also discussed.
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At the heart of the open educational resources (OER) movement is the intention to provide affordable access to culturally relevant education to all. This imperative could be described as a desire to provide education in a manner consistent with social justice which, according to Fraser (2005), is understood as "parity of participation". Drawing on her concept of social justice, we suggest a slight modification of Fraser's framework for critically analysing ways in which the adoption and impact of OER and their undergirding open educational practices (OEP) might be considered socially just. We then provide illustrative examples from the cross-regional Research on Open Educational Resources for Development (ROER4D) project (2014-2017) to show how this framework can assist in determining in what ways, if at all, the adoption of OER and enactment of OEP have responded to economic inequalities, cultural inequities and political exclusions in education. Furthermore, we employ Fraser's (2005) concepts to identify whether these social changes are either "affirmative" (i.e., ameliorative) or "transformative" in their economic, cultural and political effects in the Global South education context.
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Designed to provide practical information to library workers of all types, this book offers specific strategies for supporting trans people in their libraries. As trans people (including those on the nonbinary spectrum) start to feel safer expressing their identities in public, libraries are making an effort to show that they welcome people of all gender identities. Yet there are many potential barriers to actively supporting trans people, including lack of knowledge about the needs of the trans community and lack of funding or institutional support. This book, written entirely by trans library workers, is designed to dismantle some of these barriers. Supporting Trans People in Libraries is relevant for library workers of any background and position. People with little knowledge about trans identities can start with the opening introductory chapters, while those looking for guidance on a specific situation—such as adding all-gender restrooms, interacting respectfully with trans coworkers, deciding what information to require on library card applications, writing inclusive job postings, making collection development decisions, and more—can jump to a particular chapter. For each topic, there are sections on easy fixes, best practices, and example language. Readers can easily adapt the information to benefit their libraries and communities in concrete ways.