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Social media use and information sharing behavior of university students

Authors:

Abstract

Social media has evolved over the last decade as a key driver for sharing and acquiring information in various domains of life. The increasing popularity of social media raises a number of questions regarding the extent of its use and the types of information shared. This study is designed to answer these questions by investigating university students’ use of social media in terms of commonly used social media platforms, frequency of use and the types of information shared. It also looks at differences of opinion based on gender, academic discipline and programme of study. The study is based on a cross-sectional survey; a structured questionnaire was developed and data was collected from 400 students at four universities in Faisalabad, Pakistan. The findings indicate that the majority of the students were frequent users of social media and visited platforms daily or several times a day. WhatsApp, Facebook and YouTube were the most widely used social media platforms. Male students tended to use social media more frequently than their female counterparts. This study will serve as a guideline for further research as it addresses an untouched area from a local perspective and reports original research.
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Social Media Use and Information Sharing Behavior of
University Students
Journal:
IFLA Journal
Manuscript ID
IFL-20-0109
Manuscript Type:
Original Articles
Keywords:
Use of social media, Social networking sites, University students,
Pakistan, Information sharing on SM
Abstract:
The present study investigates the university students’ use of social
media (SM) in terms of commonly used SM platforms, the frequency of
use and the types of information shared. It also intends to see the
difference of opinions based on their gender, academic disciplines and
programs of study. The study is based on cross-sectional survey; a
structured questionnaire was developed by consulting relevant literature.
Quota sampling technique was used to select required, exact numbers or
quotas of individuals from four universities of Faisalabad, Pakistan. Four
hundred students selected randomly from each university. The findings
indicate that majority of the students were the frequent user of SM and
visited them daily or do so several times a day. WhatsApp, Facebook and
YouTube were the most widely used SM platforms. They frequently
shared contents related to fun and entertainment along with religious
and academic information on SM networks.
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IFLA Journal
For Peer Review
Social Media Use and Information Sharing Behavior of University Students
Abstract
The present study investigates the university students’ use of social media (SM) in terms of
commonly used SM platforms, the frequency of use and the types of information shared. It also
intends to see the difference of opinions based on their gender, academic disciplines and
programs of study. The study is based on cross-sectional survey; a structured questionnaire was
developed by consulting relevant literature. Quota sampling technique was used to select
required, exact numbers or quotas of individuals from four universities of Faisalabad, Pakistan.
Four hundred students selected randomly from each university. The findings indicate that
majority of the students were the frequent user of SM and visited them daily or do so several
times a day. WhatsApp, Facebook and YouTube were the most widely used SM platforms. They
frequently shared contents related to fun and entertainment along with religious and academic
information on SM networks. Differences in the use and type of information shared were also
found based on personal and academic variables. Male students tend to use SM more frequently
than female counterpart. They also tended to share personal, academic and political information
more frequently than female. It was found that under- graduate students made more use of SM as
compare to post-graduate students. A significant difference among academic disciplines was also
found regarding the uses of SM and certain type of information shared on them. To our
knowledge, no such study has been conducted in Pakistan so far. It will serve as a guideline for
further research, as it has addressed an untouched area in local perspective and reports original
research.
Keywords
Keywords: Use of social media, Social networking sites, University students, Pakistan,
Information sharing on SM
Introduction
The social media (SM) is commonly defined as a group of online media that facilitates social
interaction and diffusion of information in the form of user generated contents (UGC).
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Conceptually and technologically built upon the Web 2.0, SM is lovechild of World Wide Web.
Different forms of SM are all pervasive such as micro blogging, wikis, chat apps, social
networking, social gaming, social bookmarking etc. Facebook, You Tube, WhatsApp, Facebook
Messenger, WeChat, Instagram are some of the most popular social networking sites (SNSs)
worldwide (Statista, 24/11/2019). Free web space, building profiles, uploading contents, chatting
and creating pages are the prominent features of SM which allow users to publish contents
directly. The contents include texts, images, pictures, audio, videos and others. It blurs the
traditional line between media and audience by providing platforms for common interaction and
participation and thus upgrading user status from receiver to creator. It also stands distinguished
from traditional media by facilitating real time two-way communication from many to many
without any external control. It provides world-wide connectivity open to social interaction,
contribution and participation through post, comments, reviews and feedback. Forty five percent
of the world’s population is now SM users. Despite controversy around privacy, hacking, fake
news and other things, the world continues to embrace it. Global digital growth shows no sign of
slowing, with a million new people coming online every day. This growth is clearly fuelling the
SM use.
SM landscape is also expanding in Pakistan with a growth rate of 5.7% till January 2019.
Almost, 44.61 million people are Internet users in the country and 58% access Internet every
day. Thirty seven million are active users of SM and interestingly, majority of them (72%) are
aged between 18 to 34 years. Facebook, Facebook Messanger, Instagram, Twitter are the most
popular social networking sites (SNSs) used by people of Pakistan (Global Digital Report, 2019).
The popularity and growth of SM have significantly transformed the way people access
information and interact with the world. It has become a new way of life. Easiness of use,
reduced cost, less technical skills involved and no physical boundaries of time and space have
made it a huge popular among young adults aged from 18 to 34 years.
A majority of the university students use SM to connect with others and share their lives,
feelings and experiences. They credit SM as a key tool for connecting and maintaining
relationships, being creative and learning more about the world. It helps them to interact with the
people from diverse background (i.e religious groups, cultural, political, racial and ethnical
affiliations): to access and share information about social, economic and political happenings,
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events and developments. Such expanded exposure makes them feel a part of global community
(Akakandelwa and Walubita, 2017; Pew Research Centre, 2019; Koranteng and Wiafe, 2018).
The use of SM by university students for information sharing is an interesting topic of
research for academic community. Globally, studies have been carried out to gain understanding
regarding the extent of SM use and information sharing practices of students. However, less
empirical literature is found in the local perspective. The present study is intended to explore the
university students’ pattern of using SM and type of information they shared on such platforms.
University students are chosen as study participants because they belong to the age group which
is the major chunk of SM user in the country.
Literature Review
A substantial body of literature has examined the university students’ use of SMs by
exploring the ways they are involved in. Some studies are general in nature covering multiple
SM platforms and activities; some are focused on specific service (e.g. Facebook, Twitter etc.)
and /or uses (e.g. information sharing, academic learning etc.). It has been established that use of
SM promotes active learning (Seifert 2016), more engagement in academic work (Junco et al.,
2011), collaboration and sharing of knowledge (Seifert 2016) and also effective and frequent
communicate with the pear (Burke and Kraut 2014). However, these findings are not coherent in
literature.
A study in United States reported that students from higher education institutions were
active users of SNS and on average they used seven different SM platforms simultaneously (Pew
Research Center, 2019). It implies that SM platforms serve different purposes and students use
them for their various interests. These interests ranged from networking to entertainment and
from professional assignments to academic stuff.
The topic of information and knowledge sharing in SM environment has attracted a great
attention. A number of studies have explored the role of SM in promoting information sharing
among university students. However, literature is divided; some studies argue for a relationship
between use of SNS, engagement and information/knowledge sharing, while some recent studies
disagree. A study by Meishar-Tal and Pieterse (2017) indicated that academic SNS users
predominantly engaged in consumption and sharing relevant information on their networks. Self-
promotion and ego-bolstering, acquisition of professional knowledge, belonging to a peer
community, and interaction with peers were the major motives to visit SNS. These findings,
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however contradict the findings of the study by Parsons, et al. (2011). They argued that the
quality of information shared on SNS is often limited and as a result the amount of time spent on
these sites are wasted which discourages engagement and knowledge sharing.
A study by Junco (2012) with 2368 college students examined the relationship between
frequency of Facebook use, participation in Facebook activities, and student engagement. Results
indicate that sstudents who spent more time on Facebook scored lower on an engagement scale.
Students who spent more time on Facebook also spent more time in campus activities. In
general, Facebook activities were more strongly predictive of engagement. The findings of the
study imply that Facebook use is not detrimental to academic outcomes; however, it can lead to
the ways that are advantageous to students. Another experimental study measuring the effect of
Twitter on college students’ engagement and grades found it beneficial for the test group
students with greater increase in engage scores, positive effects on grades and interpersonal
connections (Junco, et al., 2011). An exploratory survey by Osatuyi (2013) investigated the use
of SM technologies for sharing information and found that users shared sensitive, sensational,
political and casual information through such platforms and used different cues to indicate
credibility of the shared information. Akbari, et al. (2012) investigated students’ attitudes
towards the use of social networks for learning the English language. The majority of
participants considered Facebook useful for communication and sharing knowledge. Eid and Al-
Jabri (2016) examined the impact of using SNS on knowledge sharing and learning among
university students in Saudi Arabia. Use of SNS included (i) chatting and online discussion, (ii)
content creation, (iii) file sharing, (iv) enjoyment and entertainment. The findings revealed a
positive relationship between SNS use and both knowledge sharing and students learning.
Another study by Al-Sharqi and Hashim (2016) supported the benefits of social media in
learning by exploring university students’ perceptions. The results indicated that a moderate
majority of students were using social media tools in their learning. On the contrary, a recent
study by Koranteng, et al., (2018) came up with different findings. They investigated the impact
of SNS use on students’ engagement and found that SNS did not significantly impact knowledge
sharing in academia and therefore had less significant impact on students’ engagement.
Majority of university students from developing countries used SM, only a minority used
them for academic purposes. They were much involved in socialization, fun and entertainment
over such platforms (Akakandelwa and Walubita, 2017; Bakare, et al., 2015; Koranteng and
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Wiafe, 2019; Sharma, et al., 2015). A study conducted by Hussain (2012) examined the trend of
using SM among university students in Pakistan. The students were found involved in SM and
Facebook was the most popular service. They used SM for socialization, exchanging academic
activities and sharing their experiences. Another study of university students in Nigeria found
that SM was used less for educational pursuits and more for fun and entertainment. They were
found engaged in cyber-crimes and exposed to pornography (Ezeah, Asogwa and Obiorah.
2013). A survey carried out in Bhopal (India) by Sharma, et al. (2015) revealed that students
used SM for various purposes such as blogging, chatting, job searching, expending social circle
and gaming. Majority of people were using SM for gaming and chatting.
Bakare, et al. (2015) conducted an empirical study on the use of social media tools as
medium for information sharing among students and academic staff of the Federal University of
Agriculture, Abeokuta, Nigeria. Data were collected from 250 academic staff and 1200 students
through questionnaire. The findings revealed that SM was more used by the students as
compared to academic staff. Academic staff mainly used SM for research purpose while students
use it mainly to keep in touch with friends and download applications. An exploratory study with
245 students from University of Zambia found that they were actively engaged in SM more for
social information than for academic purposes (Akakandelwa and Walubita, 2017). Although,
studies have investigated the possibilities of using SNS for information sharing, the findings are
not coherent. This study is also an attempt to add a developing country’s perspective in this
regard.
Research Questions
This study tried to answer these research questions:
1. To what extent SM is used for information sharing by university students?
2. Which SM services are used by students for information sharing?
3. What types of information do students share through SM?
4. What are the differences in SM use and type of information shared among students
based on their gender, academic disciplines and programs of study?
Delimitations of the Study
Following are the delimitations of the study:
Study covers only those students who were users of SM.
This study was limited to the Universities of Faisalabad, Pakistan.
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Research Design
The study is based on cross-sectional survey; a structured questionnaire was developed
by consulting relevant literature. Particular help was taken from the studies conducted by
Akakandelwa, and Walubita (2017), Alhazmi and Rahman (2013), Eke, et al. (2014), Osatuyi,
B. (2013). The questionnaire was divided into four parts. The first part covers the extent of the
use of SM, by enquiring the length of experience, frequency of use. Second part enlists the SM
services currently used by the students. A list of the popular SM services such as Facebook,
Twitter, Whatsapp, YouTube etc. was provided with an option “other please specify” with the
liberty to tick all that apply. The third section identifies the type of information shared through
these services by the students on a five point scale from least frequently =1 to most frequently=5
Samples items include “Personal information like your photos, relationships, hometown,
university”, “Information related to academic activities like assignments, group projects, and
date sheets and class schedules, group discussion with classmates” and “Fun and entertainment
information”. The final section was about the demographic information of the respondents
covering gender, program and discipline of study.
A draft of questionnaire with a covering letter was sent to six experts for content validity
and necessary amendments were made in the light of their feedback. For checking the reliability
of data collection instrument, pilot testing was conducted. Questionnaire was piloted upon 45
students who were not part of actual population. The value of Cronbach’s alpha was .772 which
indicates an acceptable level of reliability.
Target population of the study was the students from the following four universities of
Faisalabad:
Total Number of Students
1.
20000
2.
2500
3.
30000
4.
2949
55449
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These universities offered programs at BS, Master, MPhil, and PhD level and 100
students were selected from all programs of each university. Quota sampling technique was used
to select required, exact numbers or quotas of individuals from each university.
The principal author, in person distributed and collected the questionnaires to ensure
maximum response rate and to guide the participants in the case of any ambiguity while filling
the questionnaires. Initially, there were 262 questionnaires returned, after reminders, the
remaining questionnaires were received back with 100% response rate. Data was analyzed
through SPSS. Descriptive and inferential statistics were applied to answer research questions.
Findings
Demographic Information of Students
The respondents’ demographic information regarding gender, level of program and
discipline of study was enquired. The data revealed that the ratio of female and male respondents
were 66% and 34% respectively; a majority of respondents (289, 72.3%) were enrolled in BS
and master programs whereas less 111(27.8%) were from research programs (i.e. MPhil and
PhD). In Pakistan, the number of post-graduate students in universities is comparatively low due
to the limited seats allotted to these programs by higher authorities. Finally, demographic
information about discipline of study indicates that 188 (47%) students were from applied
sciences/engineering, 91(23%) from natural sciences, whereas 64 (16%) were studying in the
discipline of arts and humanities and 57 (14.3%) from social sciences (Table 1). The
demographic profile shows diversity of the respondent associated with different disciplines and
programs of study.
Table 1
Use of SM
The respondents were asked to mention how frequently they used of and how long had
they been associated with SM. The results show that a majority of the respondents (276, 69%)
were the frequent user and visited SM daily or do so several times a day. Some respondents
remained constantly online while a few rarely used such services.
Table 2
Mostly respondents used SM on daily basis while a good number of student visit SM
several times a day. Furthermore, 36 users reported that they remained online constantly.
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Overall, 78% students visited SM platforms daily or did so several times a day. This finding
strengthens the more regular and frequent use of SM. Low number of students reported their
weekly and monthly usage of SM. The analysis of how long students have been using SM is
presented in Table 2. Mean score of 3.56 is close to 4-5 years’ association of students with SM.
It represents though SM emerged one and half decade ago, the platform got popularity among
university students in Pakistan during recent times.
Table 3
SM Services in Use
The purpose of this section was to identify the most preferred and popular SM services
among students. A number of SM services were enlisted, and respondents were asked to select
their preferred ones. The opinion of respondents about the preferred SM networks is presented in
Table 3. According to the findings, WhatsApp is most widely used SM application with 90.5%
usage followed by Facebook with 85%. YouTube (76.8%) hold third position among the
provided options. Both Instagram and Googl+ were equally popular platforms as same number of
students (54%) reported the use of each one. Though many students mentioned the use of Twitter
and Snapchat with an approximate percentage of 32 and 27 respectively, found less popular if
compared with the above mentioned other services. LinkedIn, Blogs and Myspace were even
more low ranked tools for social networking among respondents.
In the category of ‘other’, the respondents were asked to mention the use of any other SM
services not provided in the list. From the total population, forty six respondents selected this
category and mentioned eight other platforms including IMO, Skype, Musical.ly, Messanger,
Research Gate, Pinterest, LINE,Viber, BIGO LIVE, VK and WordPress. IMO was the most
mentioned one as sixteen respondents reported its use.
Table 4
Types of Information Shared on SM
The students were asked to specify the type of information they usually shared through
SM sites. The possible options were provided on a 5- point Likert-type scale from least frequent
to most frequent. Table 4 presents the analysis of each statement.
Table 5
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Analysis of the data shows that none of the provided statements got mean score above
than 3.00. However, fun and entertainment (mean= 2.97) along with religious information (2.96)
got mean score close to 3 which indicate that students frequently shared these type of
information on SM networks. Academic information held third position with mean score 2.88. It
is noteworthy that students were seemed less interested in sharing political information. Personal
information was found the least shared category with 2.08 mean score. Overall, they shared
information mostly about fun and entertainment followed by religious and academic information
with a slight difference.
They were asked to specify the type of information they share other than the provided
list. Forty five students mentioned other types of information including poetry, information
related to artificial intelligence, space news, quotations, art work, personal activities and photos.
Differences in the Use of SM Based on Personal and Academic Variables
Inferential statistics were used to explore the difference in the usage pattern of SM with
selected personal and academic variables of students. The results are given below:
Gender. Independent Samples t-Test was applied to examine the gender differences in the
usage pattern of SM. Analysis reveals a significant difference in this regard (.026) which
indicates that male and female students’ use of SM is different. The high mean score of male
students (4.33) denotes that they use SM more frequently than female counterpart.
Programs of study. Result of Independent Samples t-Test again shows a significant
difference in the use of SM among students based on their program of study at 0.05 level of
significance. The mean value of post- graduate students (MS/ MPhil/Ph.D.; mean=3.82) is quite
low if compared with that of under- graduate students (BS/ M.A/ MSc.; mean=4.27). It indicates
that under- graduate students made more use of SM as compare to post-graduate students.
Table 6
Academic disciplines. One-Way ANOVA was applied to see the difference in the use of
SM based on the disciplines of study. The analysis of variance (Table 7) shows that there is a
significant difference in the use of SM based on the categories of disciplines. Students from the
disciplines of applied sciences/engineering and natural sciences were the more frequent users of
SM.
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Once the result of ANOVA was significant, A post hoc multiple comparisons (LSD) was
applied to see the difference among all possible groups.
The significant difference was found between the disciplines of ‘applied sciences/
engineering’ and ‘arts and humanities’ with sig. value (.009). The mean value of applied
sciences/ engineering group (4.29) is quite high from that of arts and humanities (3.84). Based on
this calculation, it can be safely claimed that the students from these two groups have
significantly different behavior in use of SM. Students from applied sciences/engineering are
more frequent users of SM services than that of arts and humanities. Less significant difference
was observed among the other disciplines. Overall, the findings of the current study suggest that
students from ‘applied sciences/engineering’ were more frequent users of SM as compared to the
students from other disciplines.
Personal and Academic Differences in the Type of Information Shared on SM
Inferential statistics were used to explore the differences in the type of information shared
on SM with selected personal and academic variables of students. The results of the are given
below:
Gender. Independent Samples t-Test was applied to examine the gender differences.
Analysis reveals a significant difference in certain types of information shared including personal
(.000), academic (.004), political information (.000) along with general (.046), sports and games
news (.003). It indicates a difference of behavior between male and female students while
sharing such type of information. Male students tended to share personal, academic and political
information more frequently than female. They also frequently shared general and specific news
including sports and games. There is no difference of means on other categories of information
such as fun and entertainment, religious, health and personal opinions.
Table 7
Programs of study. Independent Samples t- Test was applied to see the difference in the
type of information shared based on programs of study. Analysis does not reveal any significant
difference on this basis.
Academic disciplines. Analysis of variance on the basis of academic disciplines (Table
8) also shows a significant difference in the certain type of information shared. A significant
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difference among academic disciplines was found regarding general news (.018) personal
thoughts and opinions (.004) and health information (.008). However, in other type of
information, less difference was found.
Table 8
A post hoc multiple comparisons show that ‘social sciences’ group is different at .05 level of
significance from other three groups in terms of sharing ‘general news. The high mean (3.18)
shows that they share general news more frequently than the students from other disciplines.
Students from natural sciences group were different in their behavior while sharing ‘personal
thoughts and opinions’. The low mean value (2.32) indicates that they were less inclined to share
their personal thoughts and opinions on SM as compared to others.
Furthermore, students from ‘social sciences’ group differ significantly with regard to
sharing ‘health related information’ from ‘natural sciences’ and ‘arts and humanities’ groups but
not from ‘applied sciences’. The high mean value (3.09) shows that they shared health
information more frequently than the students from two other groups. The mean difference
between ‘social sciences’ and ‘applied sciences’ group was not statistically significant thus
suggests no difference. However, a significant difference was noted between ‘applied sciences’
and ‘arts and humanities’ groups. The mean indicates that students from ‘applied sciences’ (2.86)
shared health related information more frequently than those from ‘arts and humanities’ (2.34).
Discussion
The study has come up with some interesting findings: some are similar to international trends
while others are deviating. Results indicate that students are using various SM platforms;
Whatsapp is the most commonly and frequently used one, followed by Facebook and YouTube.
Twitter and Snapchat are found less preferred among students in Pakistan. As far as popularity of
a particular single platform is concerned, literature is divided. A number of studies declared
Facebook as the most popular and widely used social networking sites (Alhazmi and
Rahman,2013) while some proclaim this title for Whatsapp (Akakandelwa and Walubita, 2017;
Husasain, 2012). Recently, Smith and Anderson (2018) found that YouTube is the most widely
used SM site followed by Facebook. In USA Facebook and YouTube continued to be the most
widely used SM sites among adults from two consecutive years (2018- 2019). However,
Facebook use among teens (18-24) had dropped in recent years while most notably, Instagram
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and Snapchat, are gaining strong following (Pew Research, 2019). A recent study by Alfaris, et
al (2018) declared Whatsapp, followed by YouTube and Twitter as the most popular SM services
among students. Overall, Facebook, Whatsapp, YouTube and Twitter are the top rated sites in
the literature. It is worth mentioning that Facebook, Whatsapp and Instagram are owned by the
same one company (i.e. Facebook.Inc). Majority of the students visit SM platforms on daily
basis or do so several times per day. Previous studies also established the frequent use of SM
among students (Baker, Cinemenem, Bamigboye, Okonedo and Abeokuta, 2015; Husasain,
2012). Akakandelwa and Walubita, (2017) found that most of the students in Zambia checked
their SM before doing something else and spent 30 to 60 minutes daily. In the United State of
America (USA) majority of the adults are the active users of various SM and visit these sites
daily or do so several times a day. The findings imply that students are actively engaged in
certain SM platforms. SM has very much become an integral part of their lives. It is high time for
academia to view the SM as more than a mere distraction. SM can be used in academic settings
to promote student engagement and to facilitate better student learning. A study by Sutherland,
Davis, Terton and Visser (2018) revealed that university SM profiles helped students to feel part
of their academic community.
The study findings reveal that students mainly use SM to share information related to fun
and entertainment. They are also engaged in sharing other types of information ranging from
religious to academic. The previous studies reported similar trends where SM was largely used
for leisure; entertainment, socialization, fun and gaming (Ezeah, et al., 2013; Sharma, Jain and
Tiwari, 2015). “Viewing photos, commenting on content and checking into see what others
doing” were the three most popular activities of students on Facebook mentioned by Junco
(2012). There is a trend of sharing, watching or commenting religious beliefs on SM, as religion
is also a part of people’s personal lives. In USA, many people reportedly shared something about
their religious faith on SNS or saw someone else doing so (Pew Research Centre, 2019). A study
by McClure (2016) claimed that SM wass changing how adults think about their faith; they
seemed less committed to one religion. He concluded that broader exposure through SM led to
increased acceptance of syncretistic beliefs and practices. Sharing academic information on SM
though not detrimental to academic outcomes, it can create a culture of engagement among
students, teachers and peers. The impact of SM on politics is all obvious. I t has played a
predominant role in shaping the course of major political events across the globe such as United
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States presidential election of 2016, Arab Spring etc. It has enabled the greater interaction of the
public with the political landscape. It is quite surprising that students had low tendency of
sharing political information. It may imply that they were less aware of, concerned with or
interested in the political affairs of their country. As far as personal information is concerned,
students perhaps don’t feel secure as Sharma, et al. (2015) found that students considered SM
less secured for sharing personal information. Similar type of findings was shared by the Rafiq
(2017) that students were reluctant while sharing personal information on SNSs due to privacy
and security risks.
Differences in the use and type of information shared were also found based on personal
and academic variables. Male students tend to use SM more frequently than female counterpart.
They also tended to share personal, academic and political information more frequently than
female. It was found that under- graduate students made more use of SM as compare to post-
graduate students. Other studies also found that men and women differed significantly in their
use of SM and sharing of information. Males were more addicted to SM, spent more time and
were more open to share their personal information than females (Alfaris, et al., 2018; Alnjadat,
Hmaidi, Samha, Kilani, and Hasswan, 2019; Lin and Wang, 2020; Mazman and Usluel, 2011).
It implies that the effect of privacy risks on information sharing attitude is stronger for women.
A study of SM use and cyber bulling in Belize identified that females were more likely to
prevent certain people from accessing their SM content (Kasahara, et al., 2017). In the previous
studies, it has been discovered that under-graduate students use more SM and spend more time
on such platforms (Eke, et al., 2014). Perhaps they can spare more time as compared to the
student from research programs that require intensive work.
A significant difference among academic disciplines was also found regarding the usage and
certain type of information shared on SM. Overall, the findings of current study suggest that
students from applied sciences use more SM as compared to students from other disciplines. The
reason may assign to their field of study that enabled greater interaction with such innovations
and trends. Findings of the previous studies also remind us that students from the fields of
science and technology are heavy users of SM (Okoh and Lucy, 2014). The students from social
sciences shared general news more frequently than those from other disciplines. Students from
natural sciences were less inclined to share their personal thoughts and opinions. Further studies
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may explore the reasons of such differences among students’ information sharing behaviors
across disciplines.
Conclusion
The use of SM is growing exponentially among students. The present study illuminates
how frequently students use which SM platforms and what type of information do they share
over there. Results show that university students are actively engaged in certain SM patterns and
share multiple types of information. They frequently share fun and entertainment related content
and less personal information. There are similarities and differences among students’ use of SM
and information sharing behaviors based on personal and academic factors. It would be helpful
to frame a qualitative study to further explore the reasons of such differences among students
from different disciplines.
References
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Table 1
Demographic information of the respondents N= 400
Gender
Frequency
Percentage
Male
135
33.8
Female
265
66.3
Program of study of students
BS/M.A/MSc.
289
72.3
MS/MPhil/Ph.D
111
27.7
Discipline of study of the students
Natural Sciences
91
22.8%
Applied Sciences/ Engineering
188
47.0%
Social Sciences
57
14.3%
Arts and Humanities
64
16.0%
Table 2
Frequency of use of SM
Frequency
Frequency
Percentage
Rarely
20
5.0%
Monthly
17
4.3%
Weekly
51
12.8%
Daily
144
36.0%
Several times a day
132
33.0%
Constantly online
36
9.0%
Total
400
100.0%
1= Rarely, 2= Monthly, 3= Weekly, 4= Daily, 5= Several times a day, 6= Constantly online
Table 3
Association of students with SM
Statement
N
Mean
SD
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Association with SM
398
3.56
1.225
Valid N (listwise)
398
1= Less than one year, 2= 1 year, 3= 2-3 years, 4= 4-5 years, 5= More than 5 years
Table 4
SM services in use
Rank
SM tools in use
Frequency
Percentage
1
2
3
WhatsApp
Facebook
YouTube
362
340
307
90.5%
85%
76.8%
4
Instagram
217
54.3%
4
Google +
217
54.3%
5
Twitter
126
31.5%
6
7
Snapchat
LinkedIn
106
73
26.5%
18.3%
8
Blogs
34
8.5%
9
Myspace
24
6%
Table 5
Types of information shared on SM
Rank
Type of information
Mean
SD
1.
Fun and entertainment information
2.97
1.198
2.
Religious information
2.96
1.226
3.
Academic information
2.88
1.112
4.
General news
2.76
1.249
4.
Health information
2.76
1.314
5.
Personal thoughts and opinions
2.69
1.233
6.
Sports and games news
2.65
1.331
7.
Political information
2.49
1.351
8.
Personal information
2.08
1.122
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1= Least Frequently, 2= Less Frequently, 3= Frequently, 4= More Frequently, 5= Most
Frequently
Table 6
Relationship of personal and academic variables with the use of SM
Variables
Mean
Statistics
Sig.
Gender
Male
4.33
t=2.24
.026
Female
4.05
Program of Study
BS/M.A/MSc.
4.27
t= 3.097
.002
MS/MPhil/Ph.D.
3.82
Disciplines of Study
Applied Sciences/ Engineering
4.29
F=2.722
.044
Natural Sciences
4.16
Social Sciences
3.98
Arts and Humanities
3.84
Table 7
Gender based Difference in the Type of Information Shared
Mean
Variables
Male
Female
Statistic
T
Sig.
Personal information
2.54
1.84
5.77
.000
Academic information
3.11
2.77
2.93
.004
Fun and entertainment information
3.03
2.94
.711
.477
General news
2.93
2.67
2.00
.046
Political information
2.84
2.32
3.64
.000
Sports and games news
2.93
2.52
2.94
.003
Religious information
2.92
2.98
-.514
.607
Personal thoughts and opinions
2.78
2.63
1.13
.257
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Health information
2.60
2.84
-1.70
.089
Table 8
Difference in the Type of Information Shared based on Academic Disciplines
Mean
Statistic
F
Sig.
Natural
Sciences
Applied
Sciences/
Engineering
Social
Sciences
Arts and
Humanities
Personal information
1.87
2.18
2.05
2.11
1.622
.184
Academic information
2.66
2.96
3.11
2.78
2.523
.057
Fun and entertainment
information
2.98
3.02
3.04
2.76
.781
.505
General news
2.59
2.79
3.18
2.54
3.389
.018
Political information
2.28
2.47
2.84
2.56
2.106
.099
Sports and games news
2.49
2.82
2.46
2.55
1.987
.115
Religious information
2.93
2.96
2.96
3.00
.036
.991
Personal thoughts and
opinions
2.32
2.72
3.04
2.79
4.537
.004
Health information
2.63
2.86
3.09
2.34
4.035
.008
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... We choose young adults form Pakistan as study participants for three reasons. First, young people are tech-savvy and active users of social media in Pakistan (Bashir et al., 2021). According to the statistics given by Digital Pakistan (2021) Report, 72% of the social media users in Pakistan are under the age of 40 years. ...
... The study conducted a questionnaire-based survey through "Google Forms." The questionnaire link was shared through WhatsApp and Facebook between February to May 2021 as these are popular social media platforms among university students in Pakistan (Bashir et al., 2021;Islam et al., 2020). The study restricted more than a single response from the same respondent. ...
Article
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Social media such as Facebook, YouTube, WhatsApp, and Twitter have radically enhanced the public access to health information. Still, studies have unexplored the factors that contribute toward such behaviors especially in developing countries. Therefore, this study identifies the factors that contribute to the likelihood of young adults’ health information seeking and sharing on social media. Specifically, drawing upon health belief model (HBM), the study attempts to understand how health belief and e-Health literacy affects health information seeking and sharing on social media. The study collected data from 413 young adults through Google Forms on a random basis. The results generated applying structural equation modeling confirmed that HBM related factors such as perceived susceptibility, perceived severity and perceived benefits positively while perceived barriers negatively influence young adults’ health information seeking and sharing intentions on social media. Furthermore, e-Health literacy was positively associated with health information seeking and sharing intentions on social media. This study is amongst a first few studies in the context of developing world to investigate the young adults’ intentions of seeking and sharing health information on social media based on HBM.
... Students shared information on their HEI's development and performance, academic activities, personal opinions and academic issues on social media (Gok, 2016;Tayo et al., 2019). Students who share academic information on social media have created a culture of engagement amongst students and lecturers or HEIs, which improved their relationship quality (Bashir et al., 2021). Clark et al. (2016) stressed that HEIs that have multiple social media platforms but lagging in posting information or providing irrelevant, uninteresting or inaccurate information will cause poor relationship quality with their students. ...
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Purpose Social media engagement is widely used by the higher education institutions (HEIs) to improve brand performance through brand image and brand loyalty. This study focusses on the effect of social media engagement on relationship quality and brand performance in the higher education marketing (HEM) context. Social media engagement dimensions comprising social interaction, sharing of information, surveillance and information quantity are tested as antecedents to relationship quality. Relationship quality is examined as antecedents to brand image and brand loyalty. Design/methodology/approach Data are obtained through survey questionnaire from 410 undergraduate and postgraduate students from six HEIs in Malaysia. Structural equation modelling was applied for data analysis. Findings The findings of this study reveal that social interaction, sharing of information, surveillance and information quantity have positive effect on relationship quality. Relationship quality has significant positive influence on brand image and brand loyalty, respectively. Originality/value The study contributes to the extension of social exchange theory through the development of an integrative framework of social media engagement (exchange) needed for improving relationship quality (relational responses) and brand performance (behavioural outcomes) in the HEM.
... However, MR depends on the choice of the leader who prefers to cascading down the ethical information to the low-level workers. The research suggests that social media applications are the most popular sites for generating, consuming, and dismembering information across the business network (Bashir et al., 2021). Consequently, based on the previous literature, the hypothesis indicates EL to strengthen the MR, thereby proposing the following hypothesis: ...
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Community Wellbeing Under China-Pakistan Economic Corridor: Role of Social, Economic, Cultural, and Educational Factors in Improving Residents’ Quality of Life Jaffar Aman, Jaffar Abbas, [...], and Likun Gu Additional article information Associated Data Data Availability Statement Abstract This present article explores the effects of cultural value, economic prosperity, and community mental wellbeing through multi-sectoral infrastructure growth projects under the Belt and Road Initiative. The implications of the social exchange theory are applied to observe the support of the local community for the China-Pakistan Economic Corridor (CPEC). This study explores the CPEC initiative, it’s direct social, cultural, economic development, and risk of environmental factors that affect residents’ lives and the local community’s wellbeing. CPEC is a multibillion-dollar project to uplift economic growth and free trade between Pakistan, China, and other regional stakeholders. Although CPEC is still in its initial phases with partial startups, policymakers and government officials claim this mega project as a “game-changer” in the region, mainly for Pakistan and China. This gigantic project offers the significant potential to generate business slews and employment opportunities with international outreach. Due to the term’s newness, numerous studies have recently explored the macro and microeconomic benefits of the CPEC initiatives; still, these projects are theoretical. The existing literature insufficiently explored how helpful CPEC would be to a specific group and how residents perceive its advantages. This study fills in the literature gaps and explores the likely advantageous potential of the CPEC for the regional states. The study applied a convenient sampling technique for the data collection process. It used a mixed-method approach to gain scientific results, with a standardized questionnaire survey of 459 people (300 men and 159 women) from five major cities of Pakistan. The study results designate that residents believe that CPEC infrastructure projects will significantly improve residents’ life quality through more job openings and community poverty reduction. Still, they raised their concerns regarding environmental protection issues in the region. The findings specified that residents had an optimistic approach to better educational productivity by adopting environment-oriented policies. Policymakers should establish new CPEC study centers in different areas, and investors should be encouraged to participate in the industrial sector. Officials can overwhelm community worries about environmental degradation. Government officials in both countries can utilize the findings to raise public awareness about CPEC’s social, economic, cultural, mental wellbeing, and ecological implications.
... Since information sharing entails the flow of resources, which may be a requirement for most organizational operations, it is theoretically and practically significant (Zhou et al., 2020). Most empirical investigations have focused on identifying factors that overwhelm information sharing systems (Deng et al., 2017;Veltri and Atanasova, 2017;Bashir et al., 2021). Conveniently, these antecedents can be categorized into three groups: those relating to the presentation of information; the corporate culture; and the desire to share. ...
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This paper aims to present the results of an investigation of the prevailing challenges in construction information management. The study implemented a quantitative survey methodology, using a questionnaire to gather data from architects, civil engineers, quantity surveyors, mechanical and electrical engineers, construction managers, and project managers. Data analysis was conducted using the SPSS software package: applicable measures of dispersal were computed and inferential statistical tests performed. The study revealed that information management is a significant aspect of construction procedures and that a well-structured information system must be in place to achieve success in the construction domain. Additionally, the researchers discovered that construction information management could be affected by both internal and external factors within an organization. Further findings revealed that the major challenges in construction information management are long-term reliance on legacy systems, a lack of technological equipment, leadership development, poor financial investment in infrastructure for data management, and the implementation of appropriate policies by management. The primary contribution of this study lies in its appraisal of the difficulties facing construction information management and its identification of the relevant challenges, which can help in the proposal of solutions to improve methods of managing construction information, in turn producing improved performance and more efficient delivery of services on the part of professionals within the construction industry.
... ). Intensitas merupakan lamanya kegiatan yang dilakukan seseorang secara sungguh-sungguh dan terus menerus (Aji RestuAditiawan, 2020: 10). Bashir mengemukakan definisi media sosial sebagai sekelompok media online yang memfasilitasi interaksi sosial dan penyebaran informasi dalam bentuk konten yang dibuat oleh pengguna (IqraBashir, Amara Malik, Dan Khalid Mahmood, 2021: web yang membuat perubahan komunikasi satu arah menjadi dialog interaktif. Menurut Kotler dan Kellermengatakan bahwa media sosial adalah media yang digunakan oleh konsumen untuk berbagi teks, gambar, suara, dan video informasi dengan pengguna lain membangun hubungan persahabatan virtual dengan spektrum yang luas dari seluruh dunia.Setelah friendster muncul, media sosial berikutnya adalah linkdIn. ...
... However, MR depends on the choice of the leader who prefers to cascading down the ethical information to the low-level workers. The research suggests that social media applications are the most popular sites for generating, consuming, and dismembering information across the business network (Bashir et al., 2021). Consequently, based on the previous literature, the hypothesis indicates EL to strengthen the MR, thereby proposing the following hypothesis: ...
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Ethical leadership (EL) is a vital component driving firms’ practice, significantly affecting employee satisfaction (ES). The objective of this study was to investigate the relationship between EL and employee job satisfaction. Moreover, the study investigates the mediating effect of media richness (MR), perceived organizational transparency (OT) on EL, and ES. In addition, the study used a convenient sampling technique for collecting the data from 276 employees working in the service sector of Macau. Essentially, questionnaires had used as the fundamental tool guiding the data collection method. The findings indicate a positive and significant relationship between EL, ES, MR, and perceived OT. The MR and perceived OT have significant mediating effects between EL and ES. The study is beneficial for the service sector of Macau to plan the strategies for their employees in terms of organizational sustainability and success. The study is also helpful for the government to understand EL and for the researcher to search the new aspects of EL in organizations for future research direction.
... The Most Popular Social Networking Sites among Pakistanis are Facebook, Twitter, Instagram, and Facebook Messenger (Statcounter, 2020). Bashir, Malik, and Mahmood (2021) conducted a study using a cross-sectional survey of students from the four universities of Faisalabad, Pakistan. To select the exact required number of students, they used quota sampling. ...
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The role of social media in Pakistan has become a favorite domain for researchers in media. In this study, it has been explored that how Facebook is being used as a tool for acquiring protest information.Pakistan, as a country with toppling democracies, religious extremism,sectarian hatred, and a flawed judicial system, has seen many protests to date. Often these protests take the shape of riots or are on the verge of leading to riots. At such a stage, the government, in an attempt to cool down the situation, restricts the media organizations from giving coverage to such protests and riots. This study aims to find the use of Facebook by people as an alternative to acquire protest information.To see how Facebook is replacing mainstream media in case of protest information.
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Social media has evolved over the last decade to become an important driver for acquiring and spreading information in different domains such as business, entertainment, crisis management, and politics. The increasing popularity of social media raises a number of questions regarding why we use it so much and what aspects influence this activity. What about gender? What about education, income, age or social status? This paper answers some of these questions using statistical analyses and by dividing overall social media use into selected social media, i.e., Facebook, Instagram, Snapchat, YouTube, and Twitter. The analysis used a dataset that contains information related to 2002 respondents from the U.S. and their social media activity. The results show that people with high household incomes and high education use social media the most. As age increases, social media use decreases, while bigger household income means that social media are used more. Overall, understanding where and at what frequency users are on social media can be a key competitive advantage. When using social networks correctly for marketing, companies can significantly improve their brand awareness, customer satisfaction, quality, reach, and profit.
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Cyberbullying is a global issue that usually occurs with increased social media usage. A number of studies have found significant gender differences in social media use and cyberbullying, although gender differences are not consistent across studies. Despite the increase in access to cellphones and Internet in Belize, no studies have investigated how adolescents are using these resources. The purpose of this study was to investigate gender differences involving how adolescents in Belize are using social media and if cyberbullying is a problem. Results provide preliminary information about social media use and cyberbullying in Belize. It indicates that gender differences exist within social media use and cyberbully reporting, and future studies should investigate influencing cultural factors.
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This article investigates how students’ online social networking relationships affect knowledge sharing and how the intensity of knowledge sharing enhances students’ engagement. It adopts the social capital theory as the basis for investigation, and the partial least square structural equation modeling was used to examine the hypothesized model. Responses from 586 students in higher education were analyzed. The findings provided empirical evidence which contradicts the argument that students perceive social networking sites as an effective tool for learning. Also, contrary to previous studies which posit that knowledge sharing impacts engagement, it was observed that there is no relationship between the two. However, as social networking sites differ in terms of member behavior norms, it is envisaged that if a similar study is conducted and limited to a specific academically inclined social networking site such as Academia.edu, ResearchGate, Mendeley, and so on, different findings may be observed.
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Previous research has emphasised social media adoption by students and the implementation of social media by educators, yet few studies have explored whether students are using it to facilitate engagement in offline environments with peers within university communities. Studies suggest engagement in educational communities and extra-curricular activities can reduce student attrition. This study surveyed 106 undergraduate students to investigate whether students using social media to interact online with their university felt: (i) connected to the broader university community, and (ii) social media helped them engage offline by meeting up with peers and attending university events. The results indicated that the majority (82%) never or rarely used the technology to facilitate offline engagement within their academic communities. Fourth year students were most likely to use social media to engage offline (66.7%). However, more than half of students (52.8%) felt that university social media profiles helped them to feel part of their academic community.
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Owing to the rapid development of social media technologies and the prevalence of mobile devices, social media have introduced to modern society a brand new communication platform, where various types of information are created and shared. Here, we explored the motivations of people sharing social crisis information through WeChat, one of the world’s most popular social media platforms, and identified the motivating factors that influence their sharing behavior. We proposed and examined a research model based on the theory of planned behavior, the theory of use and gratification, and the theory of prosocial behavior to better analyze and understand the WeChat users’ social crisis information sharing behavior. To test this model, we developed a study using a sample of 365 surveys collected from WeChat users. We found that in general, they share social crisis information not for entertainment, but for obtaining information from others’ comments, socializing with others, or simply completing their social media routines. Moreover, we found that habit, status seeking and reciprocity positively affect WeChat users’ attitudes towards the behavior. We also found status seeking, socializing, and reciprocity positively affect their perceived subjective norm about the behavior. In addition, it was found that consistent with the framework of the planned behavior theory, the attitude, subjective norm, and perceived behavioral control affect WeChat users’ behavioral intention significantly within the context of social crisis information sharing. This article presents a new conceptual model to explain WeChat users’ sharing behavior with regards to social crisis information, and illustrates multiple variables that affect their motivations. Our findings contribute overall to a better understanding of WeChat users’ social crisis information sharing behavior and provide important practical implications for the scientific and reasonable management of crisis information dissemination.