Since the 1990s, public administration has increasingly emphasised the role of citizens, residents and customers in the formulation and implementation of public policies. This so-called participatory governance overlaps with public sector projectification, and these two administrative megatrends have meant a rise in what I have labelled as ‘participatory projects’, often taking place at the local
... [Show full abstract] level. However, researchers have been divided into ‘optimists’ and ‘pessimists’ concerning the democratic qualities and effectiveness of both participatory governance and public sector projects. The aim of this chapter is to shed light on the concept of participatory projects and assess the dilemmas related to them. My main research question is the following: Does the reality of participatory projects give support for an optimistic or a pessimistic interpretation? To answer the question, I analyse the role of citizens and civil society actors and the understanding and framing of participation in these projects as well as their effectiveness and long-term impact through a case study from the Helsinki metropolitan area. Ultimately, I reflect whether participatory projects succeed in developing new kinds of democratic participation or, alternatively, lead to ‘post-political’ forms of participation and public policies and use the metaphor of Janus face to describe my findings.