In this poster, we describe phase one of an IMLS-funded project begun in December 2010, wherein a team of researchers from the Information Policy and Access Center at the University of Maryland, assisted by the American Library Association, the University of Chicago-Illinois, and various state library agencies and public libraries, has developed a list of challenges, best practices, partnership
... [Show full abstract] examples and information, and recommendations based upon findings from a national survey, interviews, and site visits. The primary goal of this phase of the research project has been to immediately inform the public library and government communities about the current e-government service context.