In an effort to entrench democracy and instil practices of good governance, Governments and administrations the world over have been pressurised to be transparent and accountable. While there have long been executive complaints procedures and the possibility to judicially review maladministration, none of these options offer the impartiality, flexibility, speed and cost-effectiveness of an
... [Show full abstract] Ombudsman. The effectiveness of this institution has meant that more than a 100 countries now have such an office.