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KEY CONCEPTS OF MAINTENANCE IN INDUSTRY 4.0

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Abstract

Industry 4.0 is a name given to the current trend of automation and data exchange in industrial technologies. It includes the Industrial Internet of things (IIoT), wireless sensors, cloud computing, artificial intelligence (AI) and machine learning. Industry 4.0 is commonly referred to as the fourth industrial revolution. An important thing in Industry 4.0 is Maintenance 4.0.
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Concepts, Traditional Maintenance 1.0, Maintenance 4.0, Industry 4.0, Transformation
Miroslav FUSKO, Monika BUČKOVÁ, Arkadiusz GOLA 
KEY CONCEPTS OF MAINTENANCE IN INDUSTRY 4.0
Abstract
Industry 4.0 is a name given to the current trend of automation and data exchange in industrial
technologies. It includes the Industrial Internet of things (IIoT), wireless sensors, cloud
computing, artificial intelligence (AI) and machine learning. Industry 4.0 is commonly referred
to as the fourth industrial revolution. An important thing in Industry 4.0 is Maintenance 4.0.
Maintenance 4.0 combines Machine Learning based Predictive Maintenance, Automation of
Failure Reporting, Scheduling, Parts Management etc. and Robotics/Drone Assisted Repair.
1. MAINTENANCE 4.0
In the current manufacturing world, the role of maintenance has been receiving increasingly more
attention while companies understand that maintenance, when well performed, can be a strategic
factor to achieve corporate goals. The latest trends of maintenance leans towards the predictive
approach, exemplified by the Prognosis and Health Management (PHM) and the Condition-based
Maintenance (CBM) techniques. The implementation of such approaches demands a well-structured
conception and can be boosted through the use of emergent ICT technologies, namely the Internet
of Things (IoT), cloud computing, advanced data analytics and augmented reality. Therefore,
this paper describes an approach of an intelligent and predictive maintenance system, aligned with
Industry 4.0 principles, that considers an advanced and online analysis of the collected data for
the earlier detection of the occurrence of possible machine failures, and supports technicians during
the maintenance interventions by providing a guided intelligent decision support. [1], [2]
Maintenance 4.0 is a machine-assisted digital version of all the things we have been doing for
the past forty years as humans to ensure our assets deliver value for our organization.
Maintenance 4.0 includes a holistic view of sources of data, ways to connect, ways to collect,
Miroslav Fusko, Ing., PhD. Department of Industrial Engineering, Faculty of Mechanical Engineering,
University of Žilina, Univerzitná 1, 010 26 Žilina, Slovak Republic, miroslav.fusko@fstroj.uniza.sk
 Monika Bučková, Ing., PhD. Department of Industrial Engineering, Faculty of Mechanical Engineering,
University of Žilina, Univerzitná 1, 010 26 Žilina, Slovak republic, monika.buckova@fstroj.uniza.sk
 Arkadiusz Gola, Politechnika Lubelska, ul. Nadbystrzycka 38 D, 20 618 Lublin, a.gola@pollub.pl
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ways to analyze and recommended actions to take in order to ensure asset function (reliability)
and value (asset management) are digitally assisted. For example, traditional Maintenance 1.0
includes sending highly trained specialists to collect machinery vibration analysis readings
on pumps, motors and gearboxes. Maintenance 4.0 includes a wireless vibration sensor
connected to a cloud server and machine learning platform to analyze the complex patterns
and provide automated service advice to the asset owner. With Maintenance 4.0, the vibration
specialist will no longer waste time going to the data; the data, when in need of subject matter
expert analysis, will go to the human. The decisions are what we call “digitally assisted” –
a partnership between man and machine. [3], [4], [5]
2. KEY CONCEPTS OF MAINTENANCE 4.0
We are in the midst of a transformation that started already a few years ago, nicknamed as the 4th
industrial revolution. According to Klaus Schwab of the World Economic Forum it’s all about
‘industrial convergence’. That is the merger between the physical, digital and biological world.
This is possible thanks to developments such as:
robotization,
nanotechnology,
biotechnology,
3D printing,
virtual reality,
Internet of Things.
When we focus the ‘4th industrial revolution’ on maintenance, we hear terms such as:
Predictive Maintenance,
IIoT (Industrial Internet of Things),
Edge Computing.
The following nine terms update basic knowledge of Maintenance 4.0.:
Preventive Maintenance
Preventive maintenance acts on the principle of ‘prevention are better than cure’. Instead
of waiting for a malfunction to occur, the intelligent software schedules a maintenance plan. The
goal is to prevent failures before they occur. This contrasts with the old approach of ‘Run to
failure’ maintenance which is reactive.
Industrial Internet of Things
Industrial Internet of Things (IIoT) is one of the basic blocks of the 4th industrial revolution.
Engineers are linking more and more components, installations and objects. This enables new
analysis and insights. The most elaborated application today is predictive maintenance combined
with big data analysis.
Predictive Maintenance
Predictive maintenance goes a step further than replacing a certain part after a fixed number
of running hours. The intelligent software looks at the part’s health based on ‘condition
monitoring’. Condition monitoring uses data from:
vibration measurements,
oil analysis,
or infrared measurements.
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The intelligent software predicts if a failure is likely within a certain time frame. Engineers can
thus schedule and deliver maintenance better and decrease maintenance costs.
Big Data Analytics
Monitoring your key installations delivers a large amount of data. This ‘Big Data’ contains
a wealth of information. It is possible to predict the ‘unpredictable’ when you link information
streams from inside and outside the company.
The PwC report ‘Mainnovation’ about Predictive Maintenance 4.0 shows this becoming reality.
Top companies provide continuous asset monitoring with warnings based on predictive
techniques. Regression analysis is one of those techniques.
Cloud Computing versus Edge Computing
The evolution to store more and more data and to perform calculations in the cloud continues.
Both for individuals and companies. Yet there are good reasons in the industry for doing Edge
Computing. With Edge Computing your data remains close to its source for processing. It is
a method to optimize cloud computing by performing data processing near the source of the data.
It is the edge of the network. This is faster, safer and cheaper when you split between data stored
and processed locally, and data sent to the cloud. [6]
Artificial Intelligence
Large internet companies pump billions in research and development in the field of artificial
intelligence. New breakthroughs follow each other faster and faster. The industry is working
with cobots. They are robots that collaborate with and learn from human colleagues. Inspection
drones and cleaning robots also start playing a larger role in the maintenance.
Predictive Analytics
Predictive analytics encompasses a variety of statistical techniques from predictive modelling,
machine learning, and data mining that analyze current and historical facts to make predictions
about future or otherwise unknown events.
Prognostic Maintenance
Prognostics is an engineering discipline focused on predicting the time at which a system
or a component will no longer perform its intended function. This form of maintenance builds
on predictive analytics and maintenance. It uses machine learning, pattern recognition, and other
advanced techniques like ‘neural networks’ and ‘neural fuzzy systems’.
Prescriptive Maintenance and Analytics
The most advanced option in maintenance. Prescriptive maintenance tries to answer the question:
‘What should we do to achieve X?’. It’s based on:
big data,
graph analysis,
simulations,
complex event processing,
neural networks,
heuristics,
machine learning.
Prescriptive goes a step further than predictive maintenance because it not only reflects
the possible results of a particular approach but also evaluates which approach is the fastest
or most efficient. [7]
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3. CONCLUSION
Revolutions are unpredictable and chaotic. [8] The adoption of Maintenance 4.0 has broad
implications for the industrial sector. We do not have to assume a crude ‘zero-sum game’— that
for every winner there will be a corresponding loser. At the same time, many stakeholders will
struggle to adapt. While we do not expect disruption to occur overnight, some of the traditional
players are vulnerable and may not survive into the digitalization era.
This article was created with support of project: KEGA 017ŽU-4/2019
References
[1] RAKYTA, M. GRENČÍK, J.: Maintenance 4.0 - digitization, personal ensuring and
education. In: Národné fórum údržby 2018 [print]: zborník prednášok. - 1. vyd. - Žilina:
Žilinská univerzita, 2018. - ISBN 978-80-554-1445-4. - s. 168-177.
[2] HORVÁTHOVÁ, B. DULINA, Ľ KRAJČOVIČ, M. KASAJOVÁ, M..: Nowe
technologie do oceny ergonomiczności stanowisk pracy = New technologies for ergonomic
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dimenzovanie kapcít výrobných systémov. In: Invention for enterprise [print]: proceedings.
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[7] PAČAIOVÁ, H. – GRENČÍK, J. LEGÁT, V. NAGYOVÁ, A.: Maintenance management
based on quality management system requirements. In: Održavanje 2017 - Maintenance 2017
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podporou moderných počítačových technológií. In: ProIN. - ISSN 1339-2271. - Roč. 18, č.
1a (2017), s. 27-32.
... Although new technologies are emerging and machine manufacturers are integrating advanced data collection and performance monitoring mechanisms in their latest equipment, most manufacturing organizations still depend on various existing equipment from different generations or technologies. Fusko et al. [5] commented that the implementation of predictive maintenances demands a well-structured conception and the use of emergent ICTs. The already available data must be harvested with a data collection system [7] and put to good use. ...
Chapter
The research presents a case study from a medical devices manufacturing enterprise planning for preventive maintenance from the perspective of Industry 4.0. The research aims to generate a preliminary study in the enterprise onto maintenance and use the information later to plan for a predictive maintenance system. The preliminary study focused on 12 Computer Numerical Control (CNC) 5-axis milling machines, which run the most critical processes of the enterprise. A total of 82 breakdowns of these machines were detected and investigated for over 1.5 years. They were categorized and clustered on the basis of the suitable dimensions (frequency, duration, and organization financial loss). The findings reveal that 18 types of breakdowns constituted over 85% of the total breakdown. In total, 80% of the downtimes were not over 10 h. December was observed having the highest financial loss attributed to downtime. A causality analysis was performed, and the causes (parameters) were placed in three categories to underline the degree of real-time monitoring difficulty. The management of the enterprise deliberated on the results and conceived action plans, which involve development of a computerized maintenance system and vendor collaborations. On the basis of the concept of Health and Usage Monitoring Systems (HUMS), a conceptual predictive maintenance system is presented to provide a predictive breakdown and system modelling. The case study shows the enterprise’s endeavor for predictive maintenance planning. In terms of research and practical contribution, this research helps reduce the gap in literature and application by demonstrating an industry-based preliminary study onto the most common machine (e.g. CNC) in the case study company from the maintenance perspective.KeywordsBig dataCNC millingHUMSMachine learningMaintenanceIndustry 4.0IoTPredictive
Article
Purpose Competencies are significant predictors of employee outcome. Nowadays, new technologies are changing maintenance processes and workflow. The role of employees and their competencies will therefore undergo decisive changes in the future. Therefore, a well-designed competency model for maintenance departments is important. The purpose of this paper is to develop a maintenance 4.0 competency model applicable to all industrial sectors by adapting it to the specificities of each sector. Design/methodology/approach The research methods consist of a comprehensive literature review on the main characteristics of the competency model and the individual competencies needed for the maintenance 4.0 employees. Interviews were conducted in order to validate and prioritize the required competencies for maintenance 4.0 employees identified in the literature. Findings The maintenance 4.0 competency model combines the required competencies in maintenance 4.0 and crosses the three hierarchical levels: managers, engineers and technicians. These competencies are organized in terms of four categories: technical, personal, social and methodological. In addition, a degree of importance for each competency is assigned as very important, moderately important and slightly important. As a result, this study identified the essential competencies for maintenance 4.0 stakeholders, where 12 competencies are considered very important for maintenance 4.0 technicians, 19 for engineers and 18 for managers. Research limitations/implications This work has some limitations. First, although the articles related to competencies and their classification were selected very carefully, it is difficult to eliminate the probability of overlooking publications. Second, the limitation of the study is based on the difficulty of implementing the model in a case study, given that a minority of industrial companies have implemented maintenance 4.0 technologies in Morocco. Practical implications This work has practical implications for both individuals and institutions (companies and academies) to cope with new competency requirements in maintenance 4.0. Organizations can use the model in the recruitment process and for the identification of training needs. The results of the research will also contribute to identifying the scope of competencies of the maintenance 4.0 actors (engineer, manager and technician), which, in practice, contributes to the creation of requirements for the candidates applying for a job in the maintenance department. Additionally, educational institutions should make the necessary changes to their curricula to suitably prepare students for the required maintenance 4.0 competencies. Social implications The social implications of the article result from the contribution to the development of maintenance competencies. Individuals can use this model for their own personal development. Furthermore, companies can use this model to define job profiles for vacancies in M4.0. Therefore, using the model for training program implementation has a positive effect on employee job satisfaction and employees ’morale. Originality/value This research develops a novel maintenance 4.0 competency model by categorizing the maintenance workforce into three hierarchical levels: managers, engineers and technicians. In addition, the competency requirement is prioritized to three degrees: very important, moderately important and slightly important. According to the previous studies conducted on maintenance 4.0 and employees' competencies, this study revealed that no research has developed a competency model for maintenance 4.0. Hence, this model is unique, generic and integrative since it presents the most relevant competencies for the three hierarchical levels. Moreover, this work combines the results of the literature review and the experts' returns. This model can be useful in the recruitment of new maintenance employees, the evaluation of their performance and the identification of training needs to cope with new changes in maintenance competencies.
Maintenance 4.0 -digitization, personal ensuring and education
  • M. -Grenčík Rakyta
RAKYTA, M. -GRENČÍK, J.: Maintenance 4.0 -digitization, personal ensuring and education. In: Národné fórum údržby 2018 [print]: zborník prednášok. -1. vyd. -Žilina: Žilinská univerzita, 2018. -ISBN 978-80-554-1445-4. -s. 168-177.
Nowe technologie do oceny ergonomiczności stanowisk pracy = New technologies for ergonomic workplaces evaluation
  • B. -Dulina Horváthová
HORVÁTHOVÁ, B. -DULINA, Ľ -KRAJČOVIČ, M. -KASAJOVÁ, M..: Nowe technologie do oceny ergonomiczności stanowisk pracy = New technologies for ergonomic workplaces evaluation. In: Aktuálne otázky bezpečnosti práce : 31. medzinárodná konferencia BOZP. -Košice: Technická univerzita v Košiciach. -ISBN 978-80-553-2784-6. -s. [1-6].
Priemyselný internet vecí (IIoT)
  • E. -Franeková Bubeníková
  • M Bubeník
BUBENÍKOVÁ, E. -FRANEKOVÁ, M. -BUBENÍK, P.: Priemyselný internet vecí (IIoT). In: Technológ [print]. -ISSN 1337-8996. -Roč. 10, č. 2 (2018), s. 103-108.
Vplyv súčasných trhových zmien na dimenzovanie kapcít výrobných systémov. In: Invention for enterprise
  • V. -Gregor Vavrík
VAVRÍK, V. -GREGOR, M. -GRZNÁR, P.: Vplyv súčasných trhových zmien na dimenzovanie kapcít výrobných systémov. In: Invention for enterprise [print]: proceedings. -1. vyd. -Žilina: CEIT Stredoeurópsky technologický inštitút, 2018. -ISBN 978-80-89865-07-9. -s. 152-155 [print].
Methodological procedure for implementation of unmanned logistics systems
  • R. -Martinkovič Svitek
SVITEK, R. -MARTINKOVIČ, M. -FURMANN, R.: Methodological procedure for implementation of unmanned logistics systems. In: Koło Naukowe Inżynier XXI wieku -Technologies, processes and systems of manufacturing, 2018 vol. 3. pp. 195 -202. ISBN: 978-83-65182-97-5 (Vol. 3).
Maintenance management based on quality management system requirements
  • H. -Grenčík Pačaiová
PAČAIOVÁ, H. -GRENČÍK, J. -LEGÁT, V. -NAGYOVÁ, A.: Maintenance management based on quality management system requirements. In: Održavanje 2017 -Maintenance 2017 -Instandhaltung 2017: 23. međunarodno savjetovanje: Vodice, 15. -17. svibnja 2017: zbornik radova. -ISSN 1848-4867. -Zagreb: HDO -Hrvatsko društvo održavatelja, 2017. -S. 128-133.
Projektovanie výrobných a logistických systémov s podporou moderných počítačových technológií
  • M. -Furmann Krajčovič
KRAJČOVIČ, M. -FURMANN, R.: Projektovanie výrobných a logistických systémov s podporou moderných počítačových technológií. In: ProIN. -ISSN 1339-2271. -Roč. 18, č. 1a (2017), s. 27-32.